Is Nationwide down in Hinckley, Leicestershire, England?
Some problems detected
Users are reporting problems related to: transactions, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hinckley, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 02: Problems at Nationwide
Nationwide is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Transactions (31%)
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Mobile App (24%)
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Login (21%)
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Website (15%)
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Transfer (9%)
Live Outage Map Near Hinckley, Leicestershire, England
The most recent Nationwide outage reports came from the following cities: Coventry, Wigston Parva and Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Transactions | |
| Wigston Parva |
Login | |
| Leicester |
Transactions | |
| Coventry |
Mobile App | |
| Leicester |
Transactions | |
| Rugby |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Hinckley, England
Latest outage, problems and issue reports in Hinckley and nearby locations:
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Ann Chapman
(@LeFuzzyOtter) reported
from
Hinckley, England
@AskNationwide I spoke with the credit card company, system error on their end sending out false alerts. Payment went through fine.
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Ann Chapman
(@LeFuzzyOtter) reported
from
Hinckley, England
@AskNationwide I spoke with the credit card company, system error on their end sending out false alerts. Payment went through fine.
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Ann Chapman
(@LeFuzzyOtter) reported
from
Hinckley, England
@AskNationwide I can't seem to get the chat function working on their app and the phone line doesn't open until 9am. So, no not at the moment.
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Martyn
(@MartynSpencer10) reported
from
Oadby and Wigston, England
@AskNationwide hello I accidentally clicked to delete a direct debit and clicked on the wrong one, I don’t know what to do, please can you help
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
May I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Why is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Dear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5
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Martin Underwood
(@312mju) reported
from
Kirby Muxloe, England
@ban31692 @mrs_eyre @AskNationwide Nothing in that statement is nasty or negative! I was just saying what the issue was.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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gil fewings
(@gilfewings) reported
@AskNationwide just switched to you from another bank, asked for the new card to be sent to my branch as I live in flats and post isn't safe. But I can't have that option!!! Which seems ridiculous if you want to help keep customer accounts safe!!!
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amaan
(@amaan60908136) reported
@AskNationwide But everytime I have called I’ve been told there is nothing they can do is fustrating and your team being as confused as myself says it all to me that they do not what to do to resolve this issue
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amaan
(@amaan60908136) reported
@AskNationwide Hi I have advised them multiple times as I said I called up your customer service team i also contacted the branch they all said they nothing they can do I’m stuck in a situation no one is able to help me with at all so yes I understand what you are saying
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amaan
(@amaan60908136) reported
@AskNationwide Hi I have tried everything to sort this out and everyone has said they are not able to help or stutter when I’m ask them a general question they are as confused as I am in the situation and they told me honestly they do not know what to do
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amaan
(@amaan60908136) reported
@AskNationwide Could you please help me out with this as it is very frustration having to do it every single time to make some payments it should be smooth sailing without and issue this process seems like I have gone backwards in the online banking industry
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Anita Humphreys
(@AnitaShellabear) reported
@AskNationwide your outgoing payments are still not working sent faster payments over 2.5 hours ago new they’ve left my account but not reached the other.
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Graham Williams
(@GrahW1981) reported
@Debbiecrosbie1 @AskNationwide @TLT_LLP you ask for help re a defaulted mortgage which I've provided. In doing so, you've put my life in danger, threatened, intimidated and run off the road and you ignore my correspondence. Profit before personal safety? You should be ashamed.
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Simon Lock
(@SimonLock74) reported
@AskNationwide why are you blocking my nieces debit card she’s trying to buy an Oyster card. Is there an outage or something
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Jay
(@scarlettcyclist) reported
@AskNationwide I've been waiting on live chat now for 2 hours with no response. I've got payment issues I need help with
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Charles McManamy
(@csmcmanamy) reported
@AskNationwide I am in the middle of switching my current account to you to take advantage of the switching offer and have discovered that my new current account and exisiting mortgage have different customer numbers is this normal and will it affect the switch offer?