Nationwide down? Current status and problems in London, England
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The latest reports from users having issues in London come from postal codes SE23 , EC1N and SE26 .
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in London, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (30%)
- Mobile App (27%)
- Website (25%)
- Transactions (11%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map Near London, England
The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Newham, Tower Hamlets, Poplar, Hackney, Hounslow, Wembley, Kensington, Worcester Park, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Website | 2 days ago |
|
City of London
|
Website | 2 days ago |
|
Croydon
|
Transactions | 4 days ago |
|
Newham
|
Login | 6 days ago |
|
London
|
Website | 7 days ago |
|
Tower Hamlets
|
Mobile App | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Hannah Moyne (@hannah_moyne) reported from Bromley, England@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Angry (@Palouisea) reported from Enfield Lock, England@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Dmitri Old (@DmitriusOld) reported from London, England@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Julian Budd (@redmanjules) reported from Poplar, England@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Sandra Dibble (@Dibbssa) reported from Walthamstow, England@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Keighley West (@KeighleyWest) reported from Hackney, England@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, EnglandHeya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Connor (@connorlol) reported from Paddington, England@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, EnglandBanked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Michael (@MichaelLeHarvey) reported from Stratford, EnglandGenuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Sandra Dibble (@Dibbssa) reported from Walthamstow, England@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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CryptoMarnie ❤️ (@mxrnies) reported@MolloySeany @AskNationwide If you actually need help drop me a DM, i can get a Binance representative to reply Directly to help withdraw via FIAT (into your bank) Or Follow so i can DM, Binance does not seem to be helpful on Twitter. They will give an automated response
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FrankieTheSkin (@FrankieTheSkin) reported@AskNationwide The chat option is nowhere to be found, there is no blue chat button at the bottom of the screen, I sent a secure message instead. You really need to fix that, though, the description is useless if it only repeats the payers name, rather than displaying the payment information.
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Nicola | Mummy to Dex (@mummytodex) reported@AskNationwide hi, is there an email address I can use to contact someone regarding help with a payment not being received. I want to attach confirmation slips as part of the discussion.
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SMV (@MissSmallVoice) reported@AskNationwide Thanks Sherrie. In this climate of huge amount of scams etc. , it's a bit of a worry. Should I call the fraud team just to make sure no one was trying to access our accounts in the branch? CCTV would show it was not us.
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Dot Cotton (@DotCott00128461) reported@AntiBullyingPro @AskNationwide @PoulterWill What's the ideas, initiatives to help stop this. My Grandson has suffered a lot with bullying to a point where he was burnt whilst at school. The school, police, council, did nothing, so where do we go?
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Mark Dickinson (@MarkDic55349410) reported@AskNationwide Been waiting on a £150k international transfer for 3 working weeks. No assistance from anyone at Nationwide - takes 3 working days to pass on a message. Total joke. @HSBC holding everything up too and not responding to messages. SWIFT system is not fit for purpose
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Sharris Ince (@SharrisPUFC) reported@AskNationwide I have just switched bank accounts from you to someone else. I have something to return which would be out bank onto my card. How would I get that money back as I don’t have access to that account now?
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@bettehead (@Bettehead) reported@AskNationwide hello, I need to send my mortgage application a statement of my help to buy isa all I can do is log into the ap how do I find a statement?
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Michael Hodgson (@Cause_4_Effect) reportedLast month I spent a good few hours sorting stuff out re @AskNationwide payments, as their internal processes wouldn’t let me do what I actually wanted. This month it turns out they DID, costing me quite a lot of cash along with the wasted time. And more wasted time to fix it.
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David | Money for Monday (@MoneyforMonday) reportedSomewhat disappointed that even though I've been a @AskNationwide customer for a few years, I only got £100 of the switching bonus instead of £125. I've sent a private message so will see what they say.