Nationwide outage reports in London, England

Problems in the last 24 hours in London, England

Nationwide signals over the past 24 hours, with local activity from London, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near London, England

The most recent Nationwide outage reports came from the following cities: Harringay, London, Croydon, Orpington, Mitcham, City of London, and City of Westminster.

City	Problem Type	Report Time
Harringay	Login	7 days ago
London	Mobile App	9 days ago
London	Mobile App	25 days ago
Croydon	Login	26 days ago
Orpington	Mobile App	29 days ago
Mitcham	Website	29 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

• 
  Who Cares (@ihatetimBL) reported 3 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

• 
  Richard Lingard (@RichardPLingard) reported 3 minutes ago from Poplar, England

  @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

• 
  Connor (@connorlol) reported 4 minutes ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

• 
  Hannah Moyne (@hannah_moyne) reported 4 minutes ago from Bromley, England

  @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

• 
  Brogan 🐝 (@SandysBitxh_) reported 10 minutes ago from Bexleyheath, England

  Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

• 
  Julian Budd (@redmanjules) reported 11 minutes ago from Poplar, England

  @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

• 
  AgentGrizzle ™ © (@AgentGrizzle) reported 13 minutes ago from Enfield Lock, England

  Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

• 
  me through a lens (@me_throu_a_lens) reported 13 minutes ago from Enfield Lock, England

  @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

• 
  Stephen McClay (@SMcClay29) reported 18 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

• 
  Adam Rees-Taylor (@adamreestaylor) reported 24 minutes ago from Kingston upon Thames, England

  @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

• 
  Angel (@dragonsangel01) reported 26 minutes ago from Poplar, England

  Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

• 
  Michael (@MichaelLeHarvey) reported 27 minutes ago from Stratford, England

  Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

• 
  Jeff Evans🇬🇧 (@JeffEnfield) reported 28 minutes ago from Enfield Lock, England

  @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

• 
  Josephine Tolond 💙💛🌻 (@JoTolond) reported 35 minutes ago from Kensington, England

  @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

• 
  It's me, John (@johnrahers) reported 41 minutes ago from Lambeth, England

  @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

• 
  Steve Brown (@BrownGFX) reported 53 minutes ago from Kingston upon Thames, England

  @AskNationwide We have separate login credentials but all accounts are in joint names

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 53 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  Keighley West (@KeighleyWest) reported 55 minutes ago from Hackney, England

  @AskNationwide oh shock horror! App ain’t working!!

• 
  Ingrid Marsh (@IngridMarsh_) reported 59 minutes ago from Lambeth, England

  @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

• 
  Vanessa Welham (@VanessaWelham1) reported 60 minutes ago from Lambeth, England

  After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Platinum Trophy 141 (@plattrophy141) reported 7 minutes ago

  @AskNationwide Hello, I ordered a credit card over 10 working days ago and I still haven’t received it. I start a new job on Monday which I need the card for to pay for travelling but now I won’t be able to get there because of your inadequate service. Trashy Bank

• 
  George Brown (@gb62028) reported 8 minutes ago

  @AskNationwide so please enlighten me as to how I’m locked out of setting online banking up but then I tried to access my customer number and it says I’m locked out of setting it up Honestly a joke, regretting trying to set up an account with u

• 
  Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported 9 minutes ago

  @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

• 
  Rachel Neighbour (@Rachey8807) reported 9 minutes ago

  @AskNationwide The banking app is down. All I’m getting is a white screen with the blue spinning circle. Any idea how long it will be down for? Thanks

• 
  Small School RETIRED Teacher🙋🏻‍♂️ (@SmallSchool_KS2) reported 10 minutes ago

  @benjaminlfc @AskNationwide @ragrace1967 So your problem is..,?

• 
  glosuk68 (@glosuk68) reported 10 minutes ago

  @santanderuk Not only have you not opened your Leighton Buzzard branch today (and next weekend), your one outside cash machine is down. Thankfully the @AskNationwide is open and their machines are working.

• 
  Tom McGivern (@tommcgiv) reported 10 minutes ago

  @AskNationwide As a so-called customer lead organisation you should at least give customers the ability to contact by email people with influence within the organisation

• 
  Alex Birch (@alexbirch1992) reported 11 minutes ago

  @AskNationwide @steph_wass Can confirm there is an issue - no pending payments from today and problems getting into the app

• 
  Richard D G Cox (rcox.bsky.social) (@RDG_C) reported 13 minutes ago

  @deandunham @Chrisitv If that happens, either call someone else first or use a different phone. Key 159: it’s a safe number to reach your bank. When asked, speak the name of your bank to get connected. Most banks handle this well but @AskNationwide does seem to be having issues with it at the moment.

• 
  REALLY SCARY GUY📎 (@fucking_scary) reported 16 minutes ago

  @AskNationwide Your bot is so broken that you need me to NOT talk to it if I want to get any actual help? And when it puts me in line is it just going to hang up on me again? Look I know you’re just doing your job but you can understand that this is unacceptable, right?