Is Nationwide down in London, England?
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The latest reports from users having issues in London come from postal codes EC4R.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Transactions (30%)
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Transfer (21%)
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Mobile App (19%)
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Website (19%)
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Login (9%)
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Withdrawals (1%)
Live Outage Map Near London, England
The most recent Nationwide outage reports came from the following cities: Hounslow, Tottenham, Enfield Town, Richmond, London, Muswell Hill, Barking, Golders Green and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Mobile App | |
| Tottenham |
Transfer | |
| Enfield Town |
Login | |
| Richmond |
Transfer | |
| London |
Website | |
| Muswell Hill |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Yvonne R.
(@yvontas) reported
@AskNationwide Please can you tell me the best number to call .I am abroad. I have been on hold for 20 minutes and got cut off as soon as someone picked up the phone... I know you are a UK bank but some of us still need service from outside the country !
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Crystal Loves Cats🐈😹⭐Coates
(@22Crystal22) reported
@JunoDee @AskNationwide yes - wish they would hurry up and go home but after it is all down
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Lara Jevons🦋
(@mrszulferino) reported
@AskNationwide I've spoken to them now. Now awaiting a phone call back. Not a happy customer at all.
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christian laker
(@christian_laker) reported
@AskNationwide absolutely useless tried to have a appointment last week with you because was off work now your trying to contact us this week and sending text that you can’t contact us. That’s because we are working so we can give you hundreds of thousands of pounds.
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Anna Gorin
(@annacala29) reported
@AskNationwide From your bank - a compensation after I complained about your service. I received a letter from your bank in which it stated clearly I would be paid by the end of last month.
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Dermot McGlynn
(@McglynnDermot) reported
@AskNationwide Thank you Oliver but a DM takes me out of the public domain & I'm doing this to inform people so they can make an informed decision. We don't want people thinking that Nationwide Building Society care for their customers when they obviously don't, from the CEO down.
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Adrian Clark is still 😷
(@adrianclark) reported
Now, @AskNationwide... I've been with you 10 years, and have never used phone banking, only online. It's now 2022, and there's no way to replace my broken debit card without ringing you (needing a phone banking ID I didn't know I had and having to set up a new one). 1/2
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LDdex
(@LDdex) reported
@AskNationwide I know what you and aren't offering. The fact is you should be listening to your customers and bring back fave to face mortgages. Or at least train your staff on the call centres to the point where they read don't need to log on to the website to read verbatim the information.
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Anna Gorin
(@annacala29) reported
I am very disappointed with @AskNationwide again. I was supposed to receive goodwill payment and I have received nothing. I'm losing my faith with their customer service, as a matter of fact any service.
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Samantha Harman
(@Samantha_editor) reported
@AskNationwide @KngGrgeIII Same problem. Deleting and re-installing doesn't work