Nationwide

Is Nationwide down in London, England?

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The latest reports from users having issues in London come from postal codes SE23, EC1N and SE26.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in London, England 04/01/2026 16:10

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (30%)

    Login (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Website (23%)

    Website (23%)

  4. Transactions (11%)

    Transactions (11%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near London, England

The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Newham, Tower Hamlets, Poplar, Hackney, Hounslow, Wembley, Kensington, Worcester Park, Waltham Forest and Islington.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomCity of London Website
United KingdomCroydon Transactions
United KingdomNewham Login
United KingdomLondon Website
United KingdomTower Hamlets Mobile App

Community Discussion

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Nationwide Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • samierebecca Samie Rebecca (@samierebecca) reported

    @AskNationwide Hi I recently opened a flex plus account and I already have a flexaccount with you I thought everything would stay the same and my account would just change to flex plus but now I have the flex plus as a separate account which isn’t what I wanted. Any help please?

  • mathschelsea Chelsea Tucker (@mathschelsea) reported

    @AskNationwide I’ve just been told my mortgage application has been declined because on leasehold purchases the LTV needs to be 85%. But my deposit is 15%!! What’s going on? I waited 3 weeks to hear this and now interests rates have increased even further. Poor customer service.

  • anteggs49 anne pleberous (@anteggs49) reported

    @AskNationwide Sorry to say your latest ads are terrible 😞 If that guy says yeah one more time !

  • Arctic76 Scott Phillipson (@Arctic76) reported

    @AskNationwide my mother if disabled and needs help in transferring money around. We pay stuff in for her and occasional card withdrawal but given she may need to move larger amounts for ongoing care costs how does she set me up to do this on her behalf?

  • Benjones241 Ben jones (@Benjones241) reported

    @SmoggyLondon @AskNationwide You can message @hacksupport2 on Instagram...he's a support agent

  • glendafallow iamgb61 (@glendafallow) reported

    @AskNationwide can you please say why you had to feature bottle feeding on your advert during hunted tonight. You may as well have just said we promote bottle feeding. Many of us health staff struggle to normalise breast feeding and this doesn't help.

  • domjenx Dom Jenx (@domjenx) reported

    @AskNationwide Customer Service Training idea: There seems to be an ingrained sense of annoyance if an elderly customer has a family member on the line when calling CS to resolve a blocked card overseas.

  • hellosealy GiGi (@hellosealy) reported

    @AskNationwide hi I’m having serious problems with my online banking. I’m unable to log in via app, says my details are incorrect. Try and log in via website and it says my record is unable to be found??

  • Luke_parton95 Luke (@Luke_parton95) reported

    @AskNationwide can I claim a refund back from my bank from a concert that I couldn’t attend to having covid if the company won’t help ?

  • cherryyterryy ru (@cherryyterryy) reported

    @AskNationwide i just ordered something online via paypal. the transaction has only been confirmed as happening once by paypal and the business which i purchased from. however, on my banking app it says the purchase has happened twice. please help