Is Nationwide down in London, England?
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If you are having issues, please submit a report below.
The latest reports from users having issues in London come from postal codes SE26.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (28%)
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Website (24%)
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Transactions (11%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map Near London, England
The most recent Nationwide outage reports came from the following cities: London, Poplar, Hackney, City of London, Hounslow, Wembley, Kensington, Worcester Park, Waltham Forest, Islington, City of Westminster and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Poplar |
Transactions | |
| Hackney |
Website | |
| Hackney |
Mobile App | |
| City of London |
Mobile App | |
| Hounslow |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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amanda
(@amanda11350524) reported
from
Ilford, England
@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Mac
(@jurgenthejock) reported
I can’t wait to move away from you @AskNationwide - it’s really hard to speak to someone and I just know we can get better service somewhere else
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🇺🇦 WE ARE LED BY KLEPTOCRATS (look it up😉)
(@Lynbodegas) reported
@AskNationwide No but when I enter Euros it says payment will be made via SERPA and all other currencies by SWIFT, have made payments before and never had any problems
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Sophia
(@sophiadavis92) reported
@AskNationwide do you have problems again. As I transferred funds from my other account which is NatWest and the funds have left that account fine but not showing in nationwide account when normally does straight away
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Certified Taco Boiiiiiiii
(@KulvirB15) reported
@AskNationwide I am however not happy. I didn’t take up the issue then as it was still distressing. I am taking up the issue now. What I want: an apology, my accounts closed. All my money given to me in cash and my credit card debt written off.
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Craig
(@craigbwwe1) reported
@AskNationwide No I dont. But it's ok. It seems to be working now.
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Jen
(@jen_etch) reported
@AskNationwide is your app down? I’m trying to log in and it’s saying I need an update then taking me to App Store for some American bank..
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Tracy
(@Tracy28632710) reported
@AskNationwide Nationwide was the first lender to decide that ground rent over £250 a year is onerous. Other lenders have followed suit. The government may eventually help existing leaseholders but we desperately need to sell & have buyers who want to buy but no one will lend. Help appreciated.
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DOOGY
(@DOOGY43543492) reported
@AskNationwide Tried 3 times to transfer some money from one of my accounts to another and once again there seems to be a technical problem, not very good as it's an on line account.
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Dan Healy
(@danrhealy) reported
@AskNationwide Hi there, I need some help but your lines are closed. Who can I speak to about a payment that has gone to the wrong account?
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B Marshall
(@BRM1286) reported
@AskNationwide @csb1985 Multiple times. You have an online system that allows (in fact actively encouraged "Did you know we can lend you more") beyond 90% LTV. The system has broken 3x. No human advisor can key in an offer beyond 90%. Formal complaint was raised today