Is Nationwide down in London, England?
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The latest reports from users having issues in London come from postal codes EC1N and SE26.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (29%)
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Login (29%)
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Website (23%)
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Transactions (11%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map Near London, England
The most recent Nationwide outage reports came from the following cities: City of London, Croydon, Newham, London, Tower Hamlets, Poplar, Hackney, Hounslow, Wembley, Kensington, Worcester Park, Waltham Forest and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Website | |
| Croydon |
Transactions | |
| Newham |
Login | |
| London |
Website | |
| Tower Hamlets |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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amanda
(@amanda11350524) reported
from
Ilford, England
@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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zachary f reeder
(@Zachary__reeder) reported
@AskNationwide Not even worth it I'll request a new cheque from hmrc . open an account with a more trustworth company and deposit it there instead . Where they won't mess it up abd then do virtually nothing to fix it . And I'll be going to the papers as said.
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zachary f reeder
(@Zachary__reeder) reported
@AskNationwide You really are ignoring me huh? maybe caps will help I ALREADY HAVE CALLED AND WAS GIVEN NO HELP AND TOLD TO JUST REQUEST A NEW CHEQUE FROM HMRC
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zachary f reeder
(@Zachary__reeder) reported
@AskNationwide And I'm too expect a response in 5 days right ? So for 5 days I have no way to resolve the issue and have no gas or electricity . Brilliant solution Craig 👌 thank you for the proof for court.
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zachary f reeder
(@Zachary__reeder) reported
Just a warning for everyone @AskNationwide customer service agents try and say you can't record the conversations with them, by uk law any company that warns you of recorded calls you can also record the calls that is their consent. Constant lies. I implore you to use anyone else
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🇸🇴 Sporting Nest 🇺🇦 🇬🇧 🏳️🌈 🏳️⚧️
(@SportingNest) reported
@AskNationwide How does telling your staff to go home at 2pm help them? That's the hottest time of the day. If you want to keep them safe, you'd tell them to stay in the air-conditioned bank!
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Paul
(@Paul37793095) reported
@AskNationwide Maybe you could respect the public and quit with this condescending patronising nonsense and focus on being a bank and providing a good service first and foremost...no?
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LB
(@LB95LB) reported
@AskNationwide Every single time I try to make an online or app payment I get told there's a service error. How can I get this looked into? Also, the website chat service is useless. Every message I sent I had an instant reply "your message is too long" or "i don't understand"
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Степан
(@Fedor_VZ) reported
@AskNationwide 4274320077612581 Visa - Help me, please!
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zachary f reeder
(@Zachary__reeder) reported
@AskNationwide Already tried and no help just " we dont know what happens you can contact hmrc to request a new cheque" even though we have receipts ect . Absolutley horrific.
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Jaylie Hale
(@jaylie_hale) reported
@AskNationwide I have two pending payments from boost power that were declined last week. Boost said it was a technical issue on their side and the money would be returned from pending to my account, but so far it hasn’t?