Nationwide

Is Nationwide down in London, England?

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The latest reports from users having issues in London come from postal codes SW4, EC1N and SW2.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in London, England 12/16/2025 15:45

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near London, England

The most recent Nationwide outage reports came from the following cities: Waltham Forest, City of Westminster, London, Hackney, Islington, City of London and Woodford Green.

Loading map, please wait...
City Problem Type Report Time
United KingdomWaltham Forest Login
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App
United KingdomHackney Mobile App
United KingdomLondon Website
United KingdomIslington Mobile App

Community Discussion

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Nationwide Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • dragonsangel01 Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • amanda11350524 amanda (@amanda11350524) reported from Ilford, England

    @AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Mario1981Nina Nina Morris (@Mario1981Nina) reported

    @AskNationwide I would need to try that, but in all honesty when I'd tried to contact them during the tenancy they were very slow and unhelpful.

  • KPD752 KPD75 (@KPD752) reported

    @AskNationwide And yes it was a flex account. Your website also states you can withdraw cash in a branch, so if things have changed please advise and we can remove all family accounts from you and find an alternative that provides a friendly counter service

  • AdamJm1990 Hungry_Adam (@AdamJm1990) reported

    @AskNationwide I want to message you but your website directs me to your phone number, I would rather not call, how can I message for advice on account switching? And if I am eligible for the £125 bonus? Thanks

  • MsJoBaker Joanne Baker (@MsJoBaker) reported

    @rosetintedtw @AskNationwide I'm in exactly the same situation. 57 mins on hold and it has rung me off. Back of the queue again. Awful service!

  • alanjohnson03 Alan Johnson (@alanjohnson03) reported

    @AskNationwide Why not block betting sites, other crypto exchanges or stock market buys, they are as much of a risk to customers funds! If restrictions aren't lifted soon sadly you will be losing a customer of 30years. Restricting Binance has already cost me double by using other exchanges

  • keith1403 Keith Ledson (@keith1403) reported

    @santanderukhelp if other banks ie @AskNationwide can tell you when your next credit card statement is due, why can’t you? I’m not asking to fix the date, but notice of when the statement will be, would be really helpful in planning expenses.

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported

    When someone dies can someone else log in to their bank account and transfer money to their account, or is that fraud? @AskNationwide @HSBC_UK @LloydsBank

  • rosetintedtw rose (@rosetintedtw) reported

    @lv your ‘breakdown cover’ is truly awful. My husband has been waiting 5 hours in the cold for you to get to him despite being told it would be under 2 hours. Will be cancelling our @AskNationwide accounts and finding alternative cover.

  • Helena68uk Helena Foreman (@Helena68uk) reported

    @AskNationwide Exactly what I said happened!!! So to bank £30 worth of one demonination coins takes 5 trips to go into one account - when Covid is rife? Ridiculous. He had my card, why not at least take £5 more for my account? I have health issues so we take precautions.

  • European1nLdn European1n(U)K (@European1nLdn) reported

    @AskNationwide I want to make a payment via BACS and neither the online banking portal nor the App seem to allow this. Please help. Thanks