Is Nationwide down in London, England?
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The latest reports from users having issues in London come from postal codes EC1N and SE26.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (29%)
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Login (29%)
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Website (23%)
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Transactions (12%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near London, England
The most recent Nationwide outage reports came from the following cities: Croydon, Newham, London, Tower Hamlets, Poplar, Hackney, City of London, Hounslow, Wembley, Kensington, Worcester Park, Waltham Forest and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Transactions | |
| Newham |
Login | |
| London |
Website | |
| Tower Hamlets |
Mobile App | |
| London |
Website | |
| Poplar |
Transactions |
Community Discussion
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Nationwide Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ricky K
(@ricky____k) reported
@AskNationwide Thanks. Just want to make sure i have access to my money once the switch has taken place. Cheers.
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Mr Malik
(@omarmalik277) reported
@AskNationwide No timesclae…. This is what i am waiting to hear since 2 months but not deadline or timescale to resolve my issue
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Sorrow's Native Son
(@NativeSorrow) reported
@AskNationwide New customer query. Have I got to use a card reader every time I make an online payment? It's a bit last century.
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Alethea & Matt
(@OurMagicalPath) reported
@AskNationwide Then when raising a complaint about this, I’ve had a snotty woman try and fob me off with £50 and no explanation of how your bank is going to fix this. Your bank says it takes fraud seriously, but from what I’ve seen it’s a joke.
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em green
(@emilykgr) reported
@AskNationwide I closed down one of my savings accounts and requested the money to be transferred into a different account (both nationwide). First account now showing as 0, money hasn’t gone into my other account! Please help
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Debra Hunt
(@imthemoon67) reported
@AskNationwide how do I get a replacement card when my chip has stopped working?
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mrsk
(@Charwill100) reported
@AskNationwide Please can you reply. I’m getting worried. I’ve also tried on my laptop and the message says ‘sorry we seem to be experiencing problems’
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Mark McAndrew
(@markmcan) reported
@AskNationwide I can't locate the transaction, your app won't show statements. It says "sorry, we are experiencing a technical problem, please try again or view our service availability page for more info". (That page says everything is working normally, so not helpful...)
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Mary Ann Finlay
(@MaryAnnFinlay9) reported
@AskNationwide can anyone please help me with the holiday insurance I have with you I had my holiday cancelled by the travel agent and need to get a refund
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Hunter
(@MrHunterUK) reported
@AskNationwide It allows me to log in with passcode but always an error with Face ID for some reason