Is Nationwide down in London, England?
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The latest reports from users having issues in London come from postal codes EC1N and SW2.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (24%)
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Login (19%)
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Transactions (14%)
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Transfer (5%)
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Withdrawals (3%)
Live Outage Map Near London, England
The most recent Nationwide outage reports came from the following cities: London, Islington, City of London and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Islington |
Mobile App | |
| City of London |
Login | |
| Woodford Green |
Transactions | |
| City of London |
Login | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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kevan ramsdale
(@KevanRamsdale) reported
@AskNationwide Dictating the terms by which you provide a service contravene's S149 29 21 20 19 15 13 EA 2010 which you've been required to be trained in since oct 2010! #disabledhatecrime need a call from head of legal as to why Sherrie has created another disabled hate crime & untrained EAtia
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Dmitri Old
(@DmitriusOld) reported
@AskNationwide assertion that everything is working normally just doesn't pass muster. Whoever advised them of this approach to customer relations should be ashamed of themselves. Scars take a long time to heal.
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Jessy Jensen
(@jessyjensen) reported
@independencekat @jimmyb03 @AskNationwide It really is. Putting strain on everything, reduced me to tears today all this it’s awful
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cmfitzg
(@cmfitzg) reported
@AskNationwide Getting to the end the end of tether now. Banked with Nationwide for over 30 years with reasonable satisfaction but repeated recent issues, along with a resolute determination not to partner with the Post Office for convenient deposits is making me seriously consider a change.
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Brooksy
(@andybrooks69) reported
@JeremyNaylorTV @AskNationwide Make sure you highlight how appalling Nationwide have been, Jeremy; not only the payment issue itself, but the continual denials that problems associated with their payment system are still ongoing.
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Liam
(@liamshoots_) reported
@AskNationwide Seems to be a regular issue with you guys 👀
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Josephine Whitaker-Yilmaz 🧡
(@pheenywhits) reported
@AskNationwide It’s not a photocopy, it’s my online statement which I have downloaded and printed. They’ve already told me they won’t send me a paper copy as I don’t qualify for extra support. Why can you not accept a paperless statement which is all that the provider issues me with?
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Lolly
(@laurengates5) reported
Appaling service from @AskNationwide Third time in a few weeks a payment has been 'missed' because of their incapable payment system. Waited an hour and a half to speak to someone who tells me to 'call the mortgage company and ask them to take it again'. Great, thanks. Fuming!
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Lolly
(@laurengates5) reported
Appaling service from @AskNationwide Third time in two months a payment has been 'missed' because of their incapable payment system. Waited an hour and a half to speak to someone who tells me to just 'call the mortgage company and ask them to take it again'. Disgusting!
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Leaky Wallet
(@BtcStonks) reported
@jessyjensen @AskNationwide This is what i was saying everyone getting same **** we had for 2 months covered in lies i advise most people to go straight to the ombudsman and FCA. Were guving them til 7th as they stated then we take action.