Nationwide

Is Nationwide down in London, England?

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The latest reports from users having issues in London come from postal codes EC1N and SE26.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in London, England 03/31/2026 16:45

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (29%)

    Login (29%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Website (23%)

    Website (23%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near London, England

The most recent Nationwide outage reports came from the following cities: Croydon, Newham, London, Tower Hamlets, Poplar, Hackney, City of London, Hounslow, Wembley, Kensington, Worcester Park, Waltham Forest and Islington.

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City Problem Type Report Time
United KingdomCroydon Transactions
United KingdomNewham Login
United KingdomLondon Website
United KingdomTower Hamlets Mobile App
United KingdomLondon Website
United KingdomPoplar Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielM2K20 彡☄☆ Ð ã ñ ì ë ĺ ☆☄🌙🇬🇧 BLM🖤 (@DanielM2K20) reported

    On app trying update my contact information Email phone number don't tell me this only be done on website if you're then app is supposed make life easier not more difficult @AskNationwide

  • SonOfMrBlanc Christian Blanc (@SonOfMrBlanc) reported

    @AskNationwide I am currently travelling through Central and South America for up to 6 months and am unable to do any online banking. I have my card, and customer number, but I have no card reader and the phone number registered to my account is no longer in use. Any ideas?

  • jackod2103 JOD (@jackod2103) reported

    @AskNationwide I got my replacement card today and tried to order something online, but when it went through the website said the bank blocked it

  • simonsh82307626 simon shaw (@simonsh82307626) reported

    @AskNationwide My recent attempt to open an account with you which ended in cancellation because of your incompetence and your staff not having access to all departments has now left you open to fraud because I am receiving cheque books etc for the account! You really are sad!

  • messimeaks99 Brandon Meakin (@messimeaks99) reported

    @AskNationwide hi I’ve just tried making a transaction and I’ve had a text saying my card is blocked but can’t reply please can somebody help

  • petit_morsel Dr Sarah Morse (@petit_morsel) reported

    @AskNationwide Really great of one of your customer advisors to hang up on me just now when I questioned a process....

  • Crysander Chris Andrews (@Crysander) reported

    @AskNationwide hey folks, why does your website lack basic functionality? It's been like this for months, simple stuff like none of your sidebar links working on click - you have to open them in a new tab, or linking to dead pages, or breaking on new account apps?

  • unamihinadena Luis (@unamihinadena) reported

    @AskNationwide I think it was a problem with my UCAS code so I thought if I opened a student account with another provider I would switch it to you

  • lilscotsangel 🌟LilScotsAngel🌟💙 (@lilscotsangel) reported

    @AskNationwide why is it only ever Stagecoach card reader my card gets declined on, also it’s now asking in shops for me to put card in for pin and contactless not working?

  • rstar666 rstar666 (@rstar666) reported

    @AskNationwide @a_lidwell @georgebowden thanks for the update, it has been over 7 weeks now and your IT Team are still investigating! Never heard of a customer impacting issue dragging on for coming upto 2 months! In this day and age to not have online access to your account is unacceptable 😡