Nationwide

Is Nationwide down in London, England?

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If you are having issues, please submit a report below.

The latest reports from users having issues in London come from postal codes EC4R, E1 and SW4.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in London, England 06/23/2025 05:35

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Transactions (30%)

    Transactions (30%)

  3. Website (14%)

    Website (14%)

  4. Login (12%)

    Login (12%)

  5. Transfer (8%)

    Transfer (8%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near London, England

The most recent Nationwide outage reports came from the following cities: London, Poplar, Hackney, Croydon, Southwark, Morden, Paddington and Cricklewood.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Website
United KingdomPoplar Mobile App
United KingdomHackney Transfer
United KingdomCroydon Transactions

Community Discussion

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Nationwide Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @AskNationwide oh shock horror! App ain’t working!!

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • amanda11350524 amanda (@amanda11350524) reported from Ilford, England

    @AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • dragonsangel01 Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • kilgour_ryan Ryan Kilgour (@kilgour_ryan) reported

    @AskNationwide why did I qualify for the fair sharer payment when I have every single year ive tried ure god awful chatbot now im resorting to tweeting to get an answer..how many times has ure app had outages this year ? How many times have people beem denied wages and no sorry

  • liam_fidoe liam fidoe (@liam_fidoe) reported

    @AskNationwide any problems with payments? Today is payday but wages haven't gone into account

  • Emmam202212 Emmam2022 🐇🇬🇧 (@Emmam202212) reported

    @wideawake_media Recently had a problem with @AskNationwide told I needed a different account, closed it!!

  • DaBigRy DaBigRy (@DaBigRy) reported

    @AskNationwide Hi, I received a letter saying I need to provide a form of ID or my account will be closed, but I don't posses any of the ID listed. Can you help at all?

  • MarkHowitt GM Mark Howitt (@MarkHowitt) reported

    @AskNationwide Stuart from @AskNationwide gives good customer service!

  • MarkHowitt GM Mark Howitt (@MarkHowitt) reported

    Stuart from @AskNationwide gives good customer service!

  • thetempestt LillieGrace (@thetempestt) reported

    @AskNationwide hello, is there a reason the Nationwide banking app is not working for me?

  • eddieruncie Eddie Runcie (@eddieruncie) reported

    @AskNationwide I have had a nationwide mortgage for 10 years which was paid off on 1st June hhis year. Do I qualify for the latest Nationwide customer pay out? thks

  • MissAHxx Amanda.H 👄 (@MissAHxx) reported

    @AskNationwide I know how to do it but it might help if people picked up the phone or replied on live chat or better yet if you actually read my status you wouldnt have responded saying that

  • wood_work16666 ∇∂η Γλ (@wood_work16666) reported

    @fuchsiadunlop @AskNationwide Have your smartphone AI talk to their customer support AI. What is AI for ???