Nationwide

Is Nationwide down in London, England?

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The latest reports from users having issues in London come from postal codes NW6 and EC4R.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in London, England 02/22/2025 01:50

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Transactions (21%)

    Transactions (21%)

  3. Website (21%)

    Website (21%)

  4. Login (12%)

    Login (12%)

  5. Transfer (5%)

    Transfer (5%)

Live Outage Map Near London, England

The most recent Nationwide outage reports came from the following cities: Poplar, Bromley, Colindale, London, Croydon, Lewisham, Southwark, Tottenham, Purley, Brentford, Hounslow, Northolt, Wembley, Harrow and Tower Hamlets.

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City Problem Type Report Time
United KingdomPoplar Login
United KingdomBromley Transactions
United KingdomColindale Transactions
United KingdomLondon Website
United KingdomCroydon Website
United KingdomLewisham Mobile App

Community Discussion

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Nationwide Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ShonadMcDermott Shonad McDermott (@ShonadMcDermott) reported

    @AskNationwide I don't know who needs to tell you this, but 99.9% of people are F*CKING S*CK of woke idealogy being shoved down their throats by the Corporate-State-in-waiting... Just DO BANKING ffs! Maybe bring out a gimmick like Natwest did with the piggy-bank family in the 80s or something.

  • Psyco_Sue Sue (@Psyco_Sue) reported

    @AskNationwide Hi is your banking app having problems??

  • SamGore23154617 Sam Gore (@SamGore23154617) reported

    @AskNationwide I’ve tried that but it keeps saying ‘A problem occurred. Some of the information entered is incorrect.’ But it isn’t. I can’t find any information online and don’t see how you’ll be able to help me via tweet. I don’t know what to do.

  • Esus75479741 Esus (@Esus75479741) reported

    @AskNationwide Some women are good at football, some are ****, just like men.. enough of the equality already

  • iholiday_68 Diana (@iholiday_68) reported

    @AskNationwide Probably the worse customer service. You use to be such a pleasant bank to deal with. Your customer service has just hung up on me

  • Michevwells Michelle Vesey-Wells🔸️ (@Michevwells) reported from Chestfield, England

    @AskNationwide If I start at the beginning of the issue.We live a distance apart and my husband (her Son) is trying to take the place on the account of her deceased husband. We filled out the forms given by her branch and took them to our branch and now we have received this letter.

  • salouise Louise (@salouise) reported

    @AskNationwide Are there issues with Nationwide payments? I have tried to use all of my nationwide cards tonight to make a purchase and they have all been declined?

  • pierrickArt Pierrick Senelaer (@pierrickArt) reported

    @AskNationwide , I have a FlexiDirect Account with you guys and need the last 3 months statements for it. I cannot get that from the app and I am not set up for Online Banking. Help pls! Thanks

  • Michevwells Michelle Vesey-Wells🔸️ (@Michevwells) reported from Chestfield, England

    @AskNationwide She tried this number and as it's automated it couldn't help and told her to go to a branch.

  • ellie_moffatt Ellie Moffatt (@ellie_moffatt) reported

    @AskNationwide My approved mortgage is at risk of being withdrawn due to the ground rent doubling every 25 yrs. The ground rent is currently £50/yr. For context the additional ground rent totals to £2,600 over 39 yrs. Please can someone apply common sense to this matter & help?