Is Nationwide down in London, England?
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If you are having issues, please submit a report below.
The latest reports from users having issues in London come from postal codes SW2.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (41%)
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Website (22%)
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Login (20%)
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Transactions (12%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near London, England
The most recent Nationwide outage reports came from the following cities: City of London, Woodford Green, London, Waltham Forest and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Login | |
| Woodford Green |
Transactions | |
| City of London |
Login | |
| London |
Website | |
| City of London |
Transactions | |
| City of London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Krypto
(@CT87_) reported
@AskNationwide hi I'm trying to make a payment and it keeps saying payment failed. I tried to pay for something on a different site but still saying payment failed and I have enough money in my account
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Hello Purgatory
(@HelloPurgatory) reported
Just tried to buy some crypto with my @AskNationwide visa debit, declined. MasterCard no issue...🤌
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Xuedi Liu
(@xdliu1127) reported
@AskNationwide Hello Nationwide team I have 4 hrs until my sale falls through and have asked for mortgage application to be escalated. Was told just waiting for mortgage offer to be made, please help! Thank you!
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TonyO 💨
(@tony_ogilvie) reported
@AskNationwide @TheUnkownnnnnn Actually, your systems *do* support VISA Fast Funds guys! I’ve received funds via my FlexAccount VISA debit card several times in near real-time 👍🏻
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Jacob Evans
(@Hhjjhhvff88899) reported
@AskNationwide Ive done all that deleted app re installed and keeps saying service error when I try to log in, stop updating apps before you clear them as working properly, idiotic!
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Xuedi Liu
(@xdliu1127) reported
@AskNationwide Thanks for the reply. Have just got off the phone - was informed there was an issues with valuation (this issue was resolved about two weeks ago) but this has not been reflected internally on your system hence application can’t progress. Please help!
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Red Ant
(@RedAnt6) reported
Hey @AskNationwide it's a bit sneaky to only offer non-flexible ISAs when a fixed rate one matures. Many will want to move to an instant access ISA to allow rate changes to be tracked.
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Sarge
(@PaulSargant) reported
Never thought I would ever say this, but @AskNationwide home insurance, awful service, trying to use a clause in policy saying an optional cover which was never offered was not selected to decline a part of a claim for a 90 year old. DISGUSTED, where have customer values gone?
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Steve Markham
(@tarkers69) reported
@AskNationwide Yes as an individual, but not as a joint account. It’s been agreed you will reset the account for 12months, I’m just not sure exactly what that means. Would I get interest charge in error back, or just no interest on o/d for next 12 months?
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Jacob Evans
(@Hhjjhhvff88899) reported
@AskNationwide cant access banking app? Says an update is needed however the play store says error when you try to click on the app, same story for hours now