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Nationwide

Nationwide down? Current status and problems in London, England

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If you are having issues, please submit a report below.

The latest reports from users having issues in London come from postal codes SE23 , EC1N and SE26 .

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in London, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 30% Login (30%)
  • 27% Mobile App (27%)
  • 25% Website (25%)
  • 11% Transactions (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near London, England

The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Newham, Tower Hamlets, Poplar, Hackney, Hounslow, Wembley, Kensington, Worcester Park, and Waltham Forest.

CityProblem TypeReport Time
London Website 2 days ago
City of London Website 2 days ago
Croydon Transactions 4 days ago
Newham Login 5 days ago
London Website 6 days ago
Tower Hamlets Mobile App 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • Mr_ML07
    Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • RichardPLingard
    Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • connorlol
    Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • MichaelLeHarvey
    Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • AgentGrizzle
    AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • craigspencer1
    Craig Spencer (@craigspencer1) reported from Stratford, England

    @AskNationwide Can I extract my account transaction details from the mobile app? Having continual issues getting on through browser....

  • simonnash
    Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • me_throu_a_lens
    me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • RichardPLingard
    Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • clairelpetzal
    Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • mcginn_maureen
    Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • nigelvivian
    Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • SandysBitxh_
    Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • emmadevoil
    Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • AgentGrizzle
    AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • lisajoyce33
    Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • jeanett18229092
    jeanette williams (@jeanett18229092) reported

    @AskNationwide @HerbieHedgie how cna you use your card if you have no bloody money in the first place you messed me round something chroinic over the xmas period now assuning that my pip wont be paid in as normal in friday cos you cnat egt theser issues right comaoint is in order me thibnks

  • Lianne01
    Lianne Barber (@Lianne01) reported

    @AskNationwide Hi, is there also a problem with outgoing payments??

  • GuoClaire1
    Guo Claire (@GuoClaire1) reported

    @AskNationwide I had sent money to cover it absolutely shoddy. Definitely changing banks to ones that offer more perks and reliable service.

  • GrahamWilson999
    Graham Wilson (@GrahamWilson999) reported

    @AskNationwide This is nonsense. Firstly, 'some' members. I guess I've just been unlucky to be caught up in these issues the 3 times the system went down then? Rubbish excuses. As gig economy worker I'm living wage to wage. Have to wait 4-5 days to investigate as the money already sent to NW!!!

  • nebbulah
    Kate (@nebbulah) reported

    @AskNationwide Hi. I'm trying to contact you to ask that my home insurance policy does not renew at the end of the month but I cannot get through at all. I'm also unable to cancel online. Would you be able to help me at all? Thanks.

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported

    @AskNationwide The payment was taken from my bank account yesterday as it always is on that day of the month. It has not arrived in Nationwide. You had problems yesterday. I don't think this is on them. So evidently all queued payments have not been resolved. Really disappointed by this answer.

  • independencekat
    kathleen reid (@independencekat) reported

    @jimmyb03 @jessyjensen @AskNationwide That's not any good is it, "how long is a piece of string", you could wait and have waited long enough they should stump up what should be in your account , bet they would be quick enough chasing down the payment then.x

  • DavidWi72876483
    David Willis (@DavidWi72876483) reported

    @AskNationwide Hi Jamie, already tried, it's only my current account having the issue on the app, savings are fine, I'm yet to try a Web login via desktop.

  • independencekat
    kathleen reid (@independencekat) reported

    @jimmyb03 @jessyjensen @AskNationwide Yeah please do, this is just awful .. 😠

  • cmfitzg
    cmfitzg (@cmfitzg) reported

    @AskNationwide Getting to the end the end of tether now. Banked with Nationwide for over 30 years with reasonable satisfaction but repeated recent issues, along with a resolute determination not to partner with the Post Office for convenient deposits is making me seriously consider a change.