Is Nationwide down in London, England?
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If you are having issues, please submit a report below.
The latest reports from users having issues in London come from postal codes SW4, EC1N and SW2.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (24%)
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Login (18%)
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Transactions (14%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near London, England
The most recent Nationwide outage reports came from the following cities: Waltham Forest, City of Westminster, London, Hackney, Islington, City of London and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
Login | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| Hackney |
Mobile App | |
| London |
Website | |
| Islington |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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amanda
(@amanda11350524) reported
from
Ilford, England
@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Simone
(@simone1032) reported
@lousei4 @AskNationwide Please please tell me you aren’t having problems again. I need my money today it’s my sons birthday!!!
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SamanthaCKidd
(@ChicandSparkle1) reported
@AskNationwide Never in the 6 years we have been with you have they ever been delayed at all. Always in at 0015 hours. I don’t believe for a second that there isn’t any problems. I do hope my bills get paid, my food order gets paid and I can get fuel at 0600 for my child’s hospital apt !
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Darren Woods
(@spinneywoods) reported
@AskNationwide is there a problem with the app as just says talking to nationwide
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Rachel Twigger
(@RachelTwigger3) reported
@AskNationwide This is the error I received. ?
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JulietteG
(@JulietteG) reported
@AskNationwide you cancelled my mum’s card without telling her and the new one you apparently sent two weeks ago hasn’t arrived. She had no info and suddenly on 23rd December her card has stopped working. V poor communication
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Ricky lee
(@Rickyle96473736) reported
@AskNationwide I understand your saying the time scale in 6am but look on downdetector not had this many reports since you last went down. It's either a problem on your end or so many people are getting paid today it's just taking longer to process
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Stacey
(@Staceytamara1) reported
@AskNationwide wages are normally in by now. So many people tweeting and you're saying no issues. You may want to look to see if there is an issue
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Rachel Twigger
(@RachelTwigger3) reported
@AskNationwide I have just tried to open a joint account using the mobile app and it ended with an error, stating you had system application issues at the minute and to try later. Is there a suggested time or just keep trying? Will this effect credit rating trying again & again?
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Charlotte McBrayne
(@CharlieMcBrayne) reported
@AskNationwide Okay thank you, there’s no issue on my employers end, is there any delays on receiving payments?
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Guy
(@Guy02799219) reported
@AskNationwide Dear members, Nationwide KINGSWINFORD MANAGER discriminated our children&us.With her colleague's help in headoffice,she illegally violated our account to cover her misconduct.We're lay people & desperately need your support to stand this bullying. Please HELP us to seek justice!