Is Nationwide down in London, England?
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The latest reports from users having issues in London come from postal codes SE26.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (29%)
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Login (28%)
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Website (25%)
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Transactions (12%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map Near London, England
The most recent Nationwide outage reports came from the following cities: London, Poplar, Hackney, City of London, Hounslow, Wembley, Kensington, Worcester Park, Waltham Forest, Islington, City of Westminster and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Poplar |
Transactions | |
| Hackney |
Website | |
| Hackney |
Mobile App | |
| City of London |
Mobile App | |
| Hounslow |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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amanda
(@amanda11350524) reported
from
Ilford, England
@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Evans
(@Jevans8688) reported
@AskNationwide how do I contact you about my car breaking down. The telephone line just tells me you’re closed and cuts me off
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🎹 Angel C
(@angel_clanger) reported
@AskNationwide I don't think I've actually used in it a cash machine since I got it, but my PIN hasn't changed with the issue of the new card in 2019
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Stewart Clay
(@stewclay) reported
@AskNationwide Hi, I’ve been trying unsuccessfully for many days to open a new 1Y Triple Access Online Saver (the previous one matured). I get an error message in the mobile app and also on the website. I’ve even tried 2 different browsers. Any account opening issues you know of?
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Trev Hagger
(@haggi76) reported
@AskNationwide Good morning, I’m trying to set up a new payment but when it comes to the final part, put in the 2 sets of 4 numbers I can’t work out how to separate them? I’m having memory problems anyway but I just can’t work out which button I need to press
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Dave
(@Dave00144136) reported
@AskNationwide Hi I keep getting automated phone calls from 08453312530 Can you tell me if genuine please I don't like pressing numbers to automated calls incase of a scam . Ringing persistently . Looked on Nationwide website but dosnt help . Regards Dave Jones
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Stewart Clay
(@stewclay) reported
@AskNationwide I logged in, then the process opened a new window when I started it. It gets as far as nationality before it comes up with an error saying the process can’t be completed. I sent a secure message when logged on, but got an automated reply only.
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Stewart Clay
(@stewclay) reported
@AskNationwide Hi Libby, I’ve tried on an iPhone and iPad, and then on a MacBook. All use Safari, so I then switched to Google Chrome on my MacBook in case it was Safari that was the issue.
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Alison Mannas
(@AlisonMannas) reported
@AskNationwide unhappy customer. The service we've had with our recent change of mortgage product and term has been challenging, resulting in us having to pay a higher amount because the new rate and term can't coincide. I don't believe somebody can't manually sort it!
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Trev Hagger
(@haggi76) reported
@AskNationwide forgot how to use my card reader please help anyone!
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Adam
(@aw865153) reported
@AskNationwide Yet you're happy to receive my salary. You're happy to give me a £25,000 unsecured loan along with a 200k mortgage. But you cannot verify some ID because to quote "you don't know me personally" Utter nonsense really guys. Just another disgruntled customer, add me to the list.