Is Nationwide down in London, England?
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If you are having issues, please submit a report below.
The latest reports from users having issues in London come from postal codes EC1N.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (30%)
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Website (29%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near London, England
The most recent Nationwide outage reports came from the following cities: Hounslow, City of London, London, Islington, City of Westminster, Watford and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Login | |
| City of London |
Mobile App | |
| City of London |
Mobile App | |
| London |
Website | |
| Islington |
Website | |
| City of Westminster |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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amanda
(@amanda11350524) reported
from
Ilford, England
@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Allison van Brienen
(@AllisonBrienen) reported
@AskNationwide Hi there, my partner has accidentally sent the rent money to the nationwide account I no longer have. How do I get this transferred to my correct account, I no longer have access to this old account via telephone banking? Panicking, rent goes out tomorrow, 16th.
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Andy Sexton
(@Andybedfordblue) reported
@AskNationwide No the help line or more realistic sarcastic help line.
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Abdul Muhaymin
(@theabdulML) reported
@AskNationwide Yes. It’s worked. Thank you. It specifically says on the website that you don’t need a card reader when sending to regular payees
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Abdul Muhaymin
(@theabdulML) reported
@AskNationwide My post code? I’d prefer it if you addressed my query. I’ve just logged on via the website. It says I can transfer money to those that I’ve paid before without a card reader. In reality it won’t allow me to do so. Do you have a phone number where I can speak to someone right now?
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G-O-I
(@TheGophergod) reported
@AskNationwide for some reason I do not seem to be able download a pdf statement from my account, does your website have this option?
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Davis Matthew
(@DavisMatthew17) reported
@AskNationwide I thought I will ask since the deadline is 19 July and also have a nationwide account. It is just that I didn't want to face any issues if I didn't vote.
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ρhαετhøṉ
(@PhaethonTweets) reported
Seems it's impossible now to use @AskNationwide online banking, via desktop or mobile app without using their card reader - Do they honestly think I'm going to carry their ******* stupid little card reader (and card) around with me 24-7? Luckily @HalifaxBank to the rescue.
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gigi
(@ncvertoheaven) reported
@AskNationwide hi a company has lost my package and is refusing to help me, can i get my money back
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Joseph Harrison
(@JTAH_1990) reported
@AskNationwide Hi there, is there reason the contactless feature should stop working? I have been unable to use it. My account has funds in it so it doesn’t make any sense. It’s a real inconvenience. Thanks, Joseph
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andrei vais
(@andreivais) reported
@AskNationwide morning. your new website looks good although the fonts don't display sharp enough in Google Chrome v91 on my Windows 10. Fonts look a lot sharper on my mobile. Also it seems that your House price index calculator is broken when looking at region or by postcode 👎