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Nationwide

Nationwide status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Nationwide generated 2 outage signals in the last 24 hours around London, including 2 direct reports.
  • The most common problems reported in this area mention Website, Login, and Transactions.
  • The most recent signal from this area was received May 1, 1:45 PM GMT+1.
  • 38% Website (38%)
  • 25% Login (25%)
  • 13% Transactions (13%)
  • 13% Mobile App (13%)
  • 13% Transfer (13%)

The latest reports from users having issues in London come from postal codes EC1N , N10 and SW19 .

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near London, England

The most recent Nationwide outage reports came from the following cities: London, and City of London.

CityProblem TypeReport Time
London Login 18 hours ago
London Website 22 hours ago
London Login 20 days ago
City of London Transfer 23 days ago
London Website 23 days ago
London Mobile App 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • RichardPLingard
    Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Hmadtmts
    Hols 🍒 (@Hmadtmts) reported

    @AskNationwide I’ve just tried to call the call centre with an issue I have & I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - Please can you help? I need to speak to someone ASAP, thanks

  • PAbabaowei
    Preye Ababaowei (@PAbabaowei) reported

    @AskNationwide I really need the help of your back to properly check the losing of my account, so my name is Andy Ababaowei I studied at Nottingham Trent University, I was there on scholarship, and I was receiving my stipends from your bank.

  • twwooer
    Sheridan Birtwistle (@twwooer) reported

    @AskNationwide very intrusive process logging into my account online just now. Question after question. ¿Who ******** thought this was a good idea? After the interrogation had to login again

  • CarolKetchley
    Auntie Carol (@CarolKetchley) reported

    @GuruGryff @AskNationwide Martin Lewis always recommends First Direct for their customer service.

  • Barbarasreps
    Barbara Rogers (@Barbarasreps) reported

    @AskNationwide Did you have a problem on Friday making payments or posting payments to accounts?

  • JulieMelvinator
    Julie (@JulieMelvinator) reported

    @AskNationwide I’m fuming!! Finally got thru to HMRC to make a payment and you’ve blocked my card cos I tried twice due to the automated service not hearing my postcode wrong!!! Now I’ve got to get on the phone to them again… !! As you’ve blocked the payment!!!!!!

  • Geordiesbird
    Alyson Leitch (@Geordiesbird) reported from Woking, England

    @AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!

  • JulieMelvinator
    Julie (@JulieMelvinator) reported

    @AskNationwide I’m going to raise a complaint. How can you decide to block a payment to HMRC ? the automotive service at HMRC did not recognise my version of my postcode so I tried again and nationwide blocked my card!! I’ve had to spend another 45mins on the phone to HMRC !!

  • BenFowler2
    Ben Fowler (@BenFowler2) reported

    @AskNationwide is your app services down ? Also tried to call and told you can’t answer the call due to unforeseen circumstances ? What’s going on

  • becclar15
    Bec (@becclar15) reported

    @AskNationwide hi Nationwide, new customer, how do I apply for a cash isa? It’s a mystery, website doesn’t specify if members or non members. Can’t call. How do I speak with someone please?