Is Nationwide down in London, England?
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The latest reports from users having issues in London come from postal codes SW4, EC1N and SW2.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (25%)
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Login (17%)
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Transactions (13%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map Near London, England
The most recent Nationwide outage reports came from the following cities: Waltham Forest, City of Westminster, London, Hackney, Islington, City of London and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
Login | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| Hackney |
Mobile App | |
| London |
Website | |
| Islington |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Havalaugh88
(@Child_by_grace) reported
@AskNationwide I've detected fraudulent activity on my current account. The number (08000556622) to phone is not working (even though it says 24/7). How else can I speak to someone about it?
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amanda
(@amanda11350524) reported
@AskNationwide Your advisor appear to look at the same infomation I have in my bank app thry are unable to advise as the issue is being investigated by escalation. Apparently they are unable to do anything but write a note against my account as an update -
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Kennard
(@AntonyKennard) reported
@AskNationwide slide into my DMs. Your service is appealing
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amanda
(@amanda11350524) reported
from
Ilford, England
@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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Jean Farnon
(@farnon_jean) reported
@AskNationwide It would help if you told people at the top of your twitter feed there are problems To continually be asking for card reader info is really not on you have my number, and I have completed security it is me. I do not carry a card reader everywhere I go. Sort it out.
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Tracey xx
(@fairy_dust) reported
@AskNationwide How can we shop for last minute presents when the transfers into our accounts don't register or show up?? I've had issues for a long time with double payments going out now it seems you're holding money going in! This was to pay a bill, an important bill, yet 6 hours later zilch
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Jess Smith
(@jessharrison16) reported
@AskNationwide hi, I should of received two payments into my account today but I have not received them? Can you advise if there are any issues with this?
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James Harding
(@JamesHardz2022) reported
@almor5276 @AskNationwide Honestly I'm waiting like everyone else for a payment to go in and payments to go out to help my elderly aunty out. The past few months it's always been issues, whether throughout the night or during the day, systems down for maintenance etc.. I've had enough now, time to move on
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Liz Higham
(@THEMrsDEW) reported
@AskNationwide nearly 5 1/2 hours now. Finally come through, but it is a complete joke. Still waiting to know what the issue was.
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SailorPoet
(@sailor_poet) reported
@AskNationwide @6rincon What "Claire" meant to say is no, as a nationwide customer you cannot take advantage of the post office facility every credible customer focused bank does.....