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Nationwide

Nationwide down? Current status and problems in London, England

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If you are having issues, please submit a report below.

The latest reports from users having issues in London come from postal codes SE23 , EC1N and SE26 .

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in London, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 30% Login (30%)
  • 27% Mobile App (27%)
  • 25% Website (25%)
  • 11% Transactions (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near London, England

The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Newham, Tower Hamlets, Poplar, Hackney, Hounslow, Wembley, Kensington, Worcester Park, and Waltham Forest.

CityProblem TypeReport Time
London Website 1 day ago
City of London Website 2 days ago
Croydon Transactions 3 days ago
Newham Login 5 days ago
London Website 6 days ago
Tower Hamlets Mobile App 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • andersonsangela
    angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • amanda11350524
    amanda (@amanda11350524) reported from Ilford, England

    @AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept

  • KeighleyWest
    Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • IngridMarsh_
    Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • Dibbssa
    Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

  • clairelpetzal
    Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • JeffEnfield
    Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Palouisea
    Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • Dibbssa
    Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

  • hannah_moyne
    Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • emmadevoil
    Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • AgentGrizzle
    AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • AgentGrizzle
    AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • VanessaWelham1
    Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • BrownGFX
    Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • redmanjules
    Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • dragonsangel01
    Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • KeighleyWest
    Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • nottashafierce
    N (@nottashafierce) reported

    @AskNationwide @vverevulf How about you pay out due direct debits that are coming out??? absolutely disgraceful that your customers cannot access their own money

  • Kay85416586
    Kay (@Kay85416586) reported

    @daniellemaher13 @AskNationwide Just like me it’s ridiculous why only Nationwide is the only one having this problem???

  • Dougiie1723
    Curtis Douglas 🇮🇪🇵🇸🇺🇦 (@Dougiie1723) reported

    @AskNationwide Thanks Paula, 19 minutes before yous "hope" it will be sorted, we should get compensation for all our losses and nerves with out our money, Don't have that problem when we choose to bank with yous, our money is taken straight away.. And my names Curtis kind

  • SweetHoneyGem
    💛🍯Honey🍯💛 (@SweetHoneyGem) reported

    @AskNationwide You’ve been saying this all day! When can we expect this to be solved? People have bills to pay for **** sake!

  • jobeone125
    the jotooption (@jobeone125) reported

    @AskNationwide unbelievable you STILL haven't sorted out problems with transfers!!!!!!! Absolute joke

  • nottashafierce
    N (@nottashafierce) reported

    @AskNationwide @coffeesteve3 oh look 9pm and still nothing. Shower of ****

  • benjibops
    Ben Mantle (@benjibops) reported

    @AskNationwide I have payments due to come out tomorrow. Will the payment issue be sorted by then? Still waiting for my wage to come in

  • CrRhode
    chris rhode (@CrRhode) reported

    @AskNationwide It's weekend and people are waiting for incoming money. I would like to remind you that similar situation brought TSB to near collapse and massive reflux of customers. You should really resolve the current issue by the end of the day or latest by tomorrow morning.

  • fadeawayjoel
    Joel (@fadeawayjoel) reported

    @AskNationwide Outbound payments from account no problem. Money coming in delayed. How typical #switching

  • Ann1e___
    Anne (@Ann1e___) reported

    Finally, @AskNationwide we have received our payment. Your non existent explanations, information and inability to function have lead to a truly **** day! Please don't give me another of your blah apologies and just sort it out