Is Nationwide down in London, England?
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If you are having issues, please submit a report below.
The latest reports from users having issues in London come from postal codes EC4R and E11.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Transactions (32%)
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Website (21%)
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Mobile App (21%)
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Transfer (17%)
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Login (9%)
Live Outage Map Near London, England
The most recent Nationwide outage reports came from the following cities: Richmond, London, Muswell Hill, Barking, Golders Green, Leyton, Southwark, Bexleyheath and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond |
Transfer | |
| London |
Website | |
| Muswell Hill |
Mobile App | |
| London |
Transactions | |
| Barking |
Transactions | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Davey.G LFC
(@DaveyG80) reported
@AskNationwide Your payment system is down again. (just moved account)
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Mark Bennett
(@MarkBen81505461) reported
@AskNationwide Not happy as I have not been paid. It seems I am not the only one as this "Kyle" keeps stating the same robotic thing. There is clearly a problem that Nationwide is not admitting to. What is the truth??
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Thomas Mckee
(@Thomas_mckee6) reported
@AskNationwide Instead of replying with the same generic message. Can you elaborate on what the problem is and how long it will take?
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Linzi Milne
(@milne_linzi) reported
Nationwide down again is this a **** take @AskNationwide
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nya🌙
(@nyabrandi_) reported
@AskNationwide @howryabud Ruined Christmas for a lot of people, now it seems like a repeat for the new year. Well done. I'd suggest everyone just change banks new year, not worth the hassle or stress. They can't even give you a straight answer. Too many issues!
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Smiffy 🇬🇧🌞🇺🇸🌞🇬🇧
(@S_miffy) reported
@AskNationwide Hello my wages are not showing up in my account? Is there a problem?
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Jonathan Blackford
(@jonblackford79) reported
@ArtiPat81001097 @AskNationwide Maybe @AskNationwide you need to put something on your mobile app so people know and can actually sleep - for 3 hours there has been “no issue” now there is !!!
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Chris Worrall
(@ChrisWorrall20) reported
@AskNationwide this ain’t no short delay!!!, who broke the systems this time! When are my bacs payments going to clear and don’t you think it’s about time you changed the system status on website to show you have problems !!!
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Jonathan Blackford
(@jonblackford79) reported
@AskNationwide Any ! I haven’t been paid as my wages have yet to arrive in my account- yet your team say no issues with BACs payments - so@just wondering what my charges will be
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David Neil Robinson
(@DDIGITALMEDIA) reported
@lozunicorn @Claire11152715 @AskNationwide Same here, no Tax Credit normally in my account by 12:30am no problem last Friday. Bills due by DD and Standing Order.