Is Nationwide down in London, England?
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If you are having issues, please submit a report below.
The latest reports from users having issues in London come from postal codes SW4, EC1N and SW2.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (39%)
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Website (24%)
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Login (16%)
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Transactions (14%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map Near London, England
The most recent Nationwide outage reports came from the following cities: Waltham Forest, City of Westminster, London, Hackney, Islington, City of London and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
Login | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| Hackney |
Mobile App | |
| London |
Website | |
| Islington |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
-
Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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amanda
(@amanda11350524) reported
from
Ilford, England
@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@AskNationwide oh shock horror! App ain’t working!!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Cllr. Nicolas Barlow
(@NicolasBarlow) reported
@AskNationwide There is an issue with your app. I cannot make bill payment to existing provider. Tried yesterday as well. Please can you check.
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James Green
(@JamesGr83328735) reported
@AskNationwide I have recently transferred my bank accounts to Nationwide, my accounts are showing on the banking app, but it says they are not available at the minute, my wife has done the same thing and hers is working fine.
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penelope shitstop .. 🇪🇺💙❤️🐟 🏳️🌈😤
(@mulberryjane) reported
from
Tonbridge, England
@AskNationwide Thanks. I’ve already logged via the online chat service. In an ironic twist they will apparently call me in 3-5 days. I imagine unless I answer their security questions the conversation might be quite short …
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Matt Wiggans
(@MattMattwiggans) reported
@AskNationwide Additionally @AskNationwide your liability in the event that a client is evicted as a result of not being able to access stolen funds, and NW’s inability to resolve the issue in a timely fashion.
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penelope shitstop .. 🇪🇺💙❤️🐟 🏳️🌈😤
(@mulberryjane) reported
from
Tonbridge, England
@AskNationwide Leaving your customers open to identity theft …. You’re calling people out of the blue ! Really poor practice. And nothing on your website to allow people to check it’s your team either.
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Alex 💙
(@OnlyAlex22) reported
@AskNationwide Hello, switch to you completed today and I was an existing customer. How do I confirm I am eligible for the £125 switch offer now switch is complete? Many thanks.
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Matt Wiggans
(@MattMattwiggans) reported
@AskNationwide Hi Jade/@AskNationwide This link does not detail NW’s aims regarding resolution timeframe. It also does not make comment on the advice “borrow from a friend” nor does it take a position on liability and loss incurred as a result of slow timeframe.
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Elizabeth Adshead
(@dizzilizzi1190) reported
@AskNationwide I can't log in to view my account... it says there's a technical issue
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MP TRAVEL - Sheffield
(@TravellingMP) reported
@santanderuk @AskNationwide best service out there imo, everyone helpful and never any mistakes! 👍
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Stacey mc
(@Staceym27786568) reported
@AskNationwide The email says 8 weeks to review that doesn't even day resolve. Financial onbudsman gives a 45 day turn around on these cases. Also made dispute with bank of scotland same day and they refunded me immediately while review ongoing. Much better customer service