Is Nationwide down in London, England?
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The latest reports from users having issues in London come from postal codes EC4R.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (27%)
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Transactions (26%)
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Transfer (22%)
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Website (12%)
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Login (12%)
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Withdrawals (2%)
Live Outage Map Near London, England
The most recent Nationwide outage reports came from the following cities: Newham, City of Westminster, Mitcham, Islington, Southwark, London, Walthamstow, Hounslow, Tottenham, Enfield Town, Richmond, Muswell Hill and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Mobile App | |
| City of Westminster |
Transactions | |
| Mitcham |
Transactions | |
| Islington |
Transactions | |
| Southwark |
Website | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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RσуåℓHιgħиєѕѕ #Kingzman
(@K1NGM4N) reported
@AskNationwide I'm in Mexico Cancun Airport I have money in my account but I'm being told its declined help ??
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tracey fabray
(@fab1963) reported
@AskNationwide It’s a iPhone 11 it was working last night very strange
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Karen Batten
(@karen_batten) reported
@AskNationwide It's a payment to a solicitor from my mum coming out of a nationwide account. I'm gonna dm what your error says
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Marisa Whitfield
(@marisa8184) reported
@AskNationwide No! This IS the 2nd card. Not moved for 30 years. First card arrived after 1 month but by then had been cancelled. Been a customer for over 25 years. Have all my money ******* in Nwide. The card company are obviously lying to you on ETA. V unhappy. This delay may cost me.
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Chris Lee
(@ChrisLe15970575) reported
@AskNationwide Yes I wish to raise a complaint as nationwide dealing with RSA means you have lost this customer as they’ve proven I’ve been paying insurance to you for nothing!
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Thom Fox
(@ThomFoxMusic) reported
@AskNationwide They’ve sent me a Payment Retry Alert text warning me there isn’t enough money in the account for a payment coming out today, and that I need to deposit enough money to cover it by 2:30pm Problem is they’ve sent me the text at ten past 3, too late for me to do anything about it
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𝙱𝚎𝚝𝚑 𝙶𝚊𝚋𝚛𝚒𝚎𝚕 𝚆𝚊𝚛𝚎
(@Bethgabrielware) reported
@AskNationwide I’m needing to find out my customer number but am abroad so it’s costly for me to call you and my card reader is not working anymore
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Scarborough Banana
(@CadburyAdamsEsq) reported
@AskNationwide I'm a Nationwide customer (personal acc) living abroad and would like to set up a business account. Is this possible?
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Simon Brown
(@simonbrown62) reported
@Emzlifetank @AskNationwide I’ve just raised a query about this via the Online Bank Em, as I’ve been expecting the £50 Cashback as well. The Terms & Conditions state that they will advise customers via the NBS website if the offer is withdrawn, but the link included in the Ts & Cs opens an unrelated page!
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Lebb
(@Lebb) reported
Hello helpful @AskNationwide. Yesterday I called the nationwide call centre regarding issues with my app. They said they would get back to me but they haven’t yet. I wonder if you could see how long it may be? As I need to pay some bills!