Is Nationwide down in Kensington, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kensington, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (39%)
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Transactions (28%)
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Website (14%)
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Login (10%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Nationwide outage reports came from the following cities: Enfield Town, Feltham, London, Wood Green, Golders Green, Wembley, Barking, Harrow, Lewisham, Newham, Tottenham, Bermondsey, Tower Hamlets, Poplar and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town |
Mobile App | |
| Feltham |
Login | |
| London |
Login | |
| Wood Green |
Transactions | |
| London |
Transactions | |
| Golders Green |
Withdrawals |
Community Discussion
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Nationwide Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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amanda
(@amanda11350524) reported
from
Ilford, England
@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine O'Donnell
(@Catheri02068701) reported
Phil...I have no faith in this system ..we have been so patient but we are now in crisis ...days matter to people with no access to their funds for essential medication and nutrition @AskNationwide @MindCharity
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Bill Singh
(@billsingh78) reported
@AskNationwide I note you are offering £200 account switch bribe for newbies. I have been a loyal customer for over 25 years. Do I need to switch out to First Direct or the like to benefit from this or is it worth you giving me £200 to retain my loyal custom?
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Rachel Chaplin
(@rachelchaplin) reported
@AskNationwide As above I have tried this, no one answers same as live chat. I've spent 2 full lunch breaks trying to speak to someone! Can you help please? I am leaving one bank due to poor customer service and starting to regret my choice to be honest.
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Cam Darnell
(@Cami_D_x) reported
@AskNationwide Why is it normally the next morning? This has never been an issue before. Is the machine not checked everyday?
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Mark
(@Markbotfree) reported
@AskNationwide Spoke to chat agent . She couldn't help.. suggested I ring up... I don't have that much time to waste.. Straight to the FCA it is ..can't even log a complaint
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SP
(@SonNikon) reported
@AskNationwide I’m unable to access the app today. Is there a problem?
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T Scott
(@tomscott230) reported
@AskNationwide The contactless function on my debit card has stopped working. How can I order a replacement?
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Hola
(@cjw_84) reported
@chase_uk with all your problems today a lot of people have been negatively impacted. When a similar issue happened with @AskNationwide compensation was given for the inconvenience caused.
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Catherine O'Donnell
(@Catheri02068701) reported
@MindCharity I am shocked by the way my vunerable friend who was in crisis was treated by @AskNationwide No repect no support no kindness
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Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide No you are not! Bad customer service is what you provide - truly bad