Nationwide

Is Nationwide down in Kensington, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Kensington, Greater London, England 06/06/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Transactions (30%)

    Transactions (30%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Kensington, Greater London, England

The most recent Nationwide outage reports came from the following cities: Hackney, Croydon, London, Poplar, Southwark, Morden, Paddington, Cricklewood, Enfield Town and Feltham.

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City Problem Type Report Time
United KingdomHackney Transfer
United KingdomCroydon Transactions
United KingdomLondon Mobile App
United KingdomPoplar Mobile App
United KingdomPoplar Transactions
United KingdomLondon Transactions

Community Discussion

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Nationwide Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @AskNationwide oh shock horror! App ain’t working!!

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • amanda11350524 amanda (@amanda11350524) reported from Ilford, England

    @AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • dragonsangel01 Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • chelseasrpng chelsea 🐉 (@chelseasrpng) reported

    Im thinking of switching my current account to @AskNationwide. Always having issues with @NatWest_Help

  • MarkHowitt GM Mark Howitt (@MarkHowitt) reported

    @grok do you think calling up UK companies is a good way to test their customer service... you know like @AskNationwide and @ajbell ?

  • virtualburchell Jamie Burchell (@virtualburchell) reported

    @AskNationwide I decided to consulate by transferring the funds in to a limited access account which we use for the same purpose. That got me thinking though, is that actually allowed? It let me do it, so I guess so?

  • virtualburchell Jamie Burchell (@virtualburchell) reported

    Hey @AskNationwide is there any point keeping a Future Saver account with interest now at 3% if your other limited access accounts have the same interest rate without the £5K/yr cap?

  • sallymay74 sallyreeves (@sallymay74) reported

    @AskNationwide is there any online banking issues as been trying to pay for something online and it’s being rejected

  • trickster_afcb Clark W. Griswold (@trickster_afcb) reported

    @AskNationwide why do your phone lines take you through all the options, make you go through various security questions only to say at the end that lines are closed at weekends, why not state this at the start of the process rather than wasting time for the customer?

  • EmVlogs3 Em Vlogs (@EmVlogs3) reported

    @AskNationwide @YomiBen2 This phone number is unable to help. Your staff are clueless

  • RobsonB23 Robert Baker (@RobsonB23) reported

    @AskNationwide Hey guys I got a new phone and so am trying to set up my nationwide app again and every time I tried to do it it mentions there is a technical error Was wondering if it a genuine error going on or if it's an isolated case

  • w33063794 w (@w33063794) reported

    @AskNationwide There where payment issues as it took till 8am before I got my money I was due from 3 different sender's nice try with lies Danielle also many others had the same issue so YES you had issues regardless of what rubbish you lost here!

  • feefye06 fiona kirk (@feefye06) reported

    @AskNationwide I've deleted & reinstalled your app. I tried opening on wifi 4g & but its still not working