Nationwide

Is Nationwide down in Kensington, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Kensington, Greater London, England 01/15/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (29%)

    Mobile App (29%)

  2. Transactions (23%)

    Transactions (23%)

  3. Transfer (20%)

    Transfer (20%)

  4. Login (15%)

    Login (15%)

  5. Website (10%)

    Website (10%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Kensington, Greater London, England

The most recent Nationwide outage reports came from the following cities: Islington, Newham, City of Westminster, Mitcham, Southwark, London, Ruislip, Walthamstow and Hounslow.

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City Problem Type Report Time
United KingdomIslington Transactions
United KingdomNewham Mobile App
United KingdomCity of Westminster Transactions
United KingdomMitcham Transactions
United KingdomIslington Transactions
United KingdomSouthwark Website

Community Discussion

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Nationwide Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • craigspencer1 Craig Spencer (@craigspencer1) reported from Stratford, England

    @AskNationwide Can I extract my account transaction details from the mobile app? Having continual issues getting on through browser....

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • IanMurden Ian Murden (@IanMurden) reported

    @AskNationwide when will payment issues be sorted?

  • Boyzie_32 Boyzieboyzie (@Boyzie_32) reported

    @AskNationwide I’m a new customer, this **** has happened twice in the last 3 months, I’ll be leaving based on that.

  • MelanieGillett1 Melanie Gillett (@MelanieGillett1) reported

    @AskNationwide how long is it going to take to sort out today’s incoming payment issue? Never happened to me before so just wondering.

  • SportingNest Sporting Nest 🇸🇴 🇺🇦 (@SportingNest) reported

    @Syn0nymph @AskNationwide When I spoke to one of their management about this in December, they assured me that on the next occasion, they would notify the customers of the reason for the problem, the length of the queue/delay, and whether payments were being processed or had been stopped until a fix.

  • robvanriot Rob Hill (@robvanriot) reported

    Payments not working at @AskNationwide for the third time in the past three months. I can only assume their software was written by a work experience student. #nationwide

  • sophbalkz Sophie Balkin (@sophbalkz) reported

    @AskNationwide When will your payment issue be fixed? If it’s not in my account tomorrow then my mortgage payment is going to default and all my other direct debits….

  • khlrosie2012 katie (@khlrosie2012) reported

    @AskNationwide seriously!!!! Another payments issue!!! This is unacceptable and always seems to be happening on days where the majority of your customers will get paid! You need to fix this else myself and many other customers will just change banks!!

  • annaliese_k86 Annaliese Knell (@annaliese_k86) reported

    @AskNationwide I don’t know any other bank that has these issues! When I have electricity to add to my home so I actually have power but cannot access my money this is causing serious hardship! I also have texts coming through saying to update my balance as dd can’t process!

  • _gabymcneill Gaby 🌹 (@_gabymcneill) reported

    @AskNationwide any idea when your “payment issue” is going to be fixed? I still haven’t been paid my wages.

  • robvanriot Rob Hill (@robvanriot) reported

    Payments not working at @AskNationwide four the third time in the past three months. I can only assume their software was written by a work experience student. #nationwide