Nationwide

Is Nationwide down in Kensington, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Kensington, Greater London, England 05/15/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Transactions (31%)

    Transactions (31%)

  3. Website (14%)

    Website (14%)

  4. Login (11%)

    Login (11%)

  5. Transfer (7%)

    Transfer (7%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Kensington, Greater London, England

The most recent Nationwide outage reports came from the following cities: London, Cricklewood, Enfield Town, Feltham, Wood Green, Golders Green, Wembley, Barking, Harrow, Lewisham, Newham, Tottenham, Bermondsey, Tower Hamlets and Poplar.

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City Problem Type Report Time
United KingdomLondon Transactions
United KingdomCricklewood Transactions
United KingdomLondon Mobile App
United KingdomLondon Transactions
United KingdomEnfield Town Mobile App
United KingdomFeltham Login

Community Discussion

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Nationwide Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • willljoness Jonesy (@willljoness) reported

    @AskNationwide @shrillybargs What. The. ****? Why TF do you think I should respect adult males cosplaying as babies? My god this is such a weird thing to see from a Building Society.

  • RebekahTake1 Rebekah Wershbale (@RebekahTake1) reported

    @AskNationwide @shrillybargs Oooh ****, really? Amy, are you an adult baby? Why ya bringing ya diaper to work? I really cba switching banks but I will if Nationwide's official position is pro paedo age play fetish. This is mad.

  • tommyndavis1952 Tom from Retford 🏳️‍⚧️🏳️‍🌈🇪🇺👠🐶 (@tommyndavis1952) reported

    @AskNationwide how absolutely ridiculous my partner has Parkinson’s / dementia I have his POA and we bank with you he’s just received a small inheritance a check /euros we only use @AskNationwide for our banking but we can’t bank said check in our account please 🙏 help us

  • NikhilD41513914 Nikhil Dsouza (@NikhilD41513914) reported

    @AskNationwide Thank Emm It's not an insurance issue it's a mortgage issue? I would like to remortgage a property with spray foam insulation paid for by the Green Holmes Grant but have no idea what documentation you need. Please clarify. Nick @grantshapps

  • ordinaryperp Just an Ordinary Person 🌸 (@ordinaryperp) reported

    @AskNationwide @maryBCHR As a customer, with a number of accounts, I'd really like to know what NBS are supporting. Is there somewhere that customers can access that information?

  • wil53907337 Jane Wilson (@wil53907337) reported

    @AskNationwide You mean not here to help but help yourself keeping money not legally yours during pandemic leaving someone with no money at all.

  • Debradpat Debra Patnaude (@Debradpat) reported

    @AskNationwide DM sent nothing done by nationwide. Email from louuse promisng to call me. No call from Louise. Not sure whatelse Nationwide wont do to sort outvthis problem. . Contacting Debbie Crosby CEO perhaps she can explain why nationwide is so inept. #inept #shambkez

  • SGB337 Sara-Grace Blackburn (@SGB337) reported

    @AskNationwide awful service. Sat on phone for an hour and got nowhere, went online to chat and got nowhere and then went to put complaint in and you guessed it got nowhere! Very clear why I want to cancel my card with you!

  • tommyndavis1952 Tom from Retford 🏳️‍⚧️🏳️‍🌈🇪🇺👠🐶 (@tommyndavis1952) reported

    @courtneyapril34 @AskNationwide We have joint accounts so should not be a problem

  • TheTMLBT Dave Todd (@TheTMLBT) reported

    Dear @TheAA_UK, You wrote to me on 31/10 to say my Complaint would be investigated and you would contact me within 28 days. That was more than 28 days ago. Apparently your Complaints Procedure is as reliable as your breakdown service? Why do @AskNationwide use you again?