Nationwide

Is Nationwide down in Kensington, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Kensington, Greater London, England 04/28/2024 15:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Transactions (35%)

    Transactions (35%)

  3. Transfer (17%)

    Transfer (17%)

  4. Website (7%)

    Website (7%)

  5. Login (4%)

    Login (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Kensington, Greater London, England

The most recent Nationwide outage reports came from the following cities: Islington, London, Croydon, Byfleet, Tottenham, Finchley, Watford, Mitcham, East Ham, Twickenham, Cricklewood, Poplar, Bushey, Harringay and Southall.

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City Problem Type Report Time
United KingdomIslington Transactions
United KingdomLondon Mobile App
United KingdomLondon Transactions
United KingdomCroydon Transactions
United KingdomByfleet Mobile App
United KingdomTottenham Mobile App

Community Discussion

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Nationwide Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • craigspencer1 Craig Spencer (@craigspencer1) reported from Stratford, England

    @AskNationwide Can I extract my account transaction details from the mobile app? Having continual issues getting on through browser....

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MrDavisCSIT Alexander Davis (@MrDavisCSIT) reported

    @AskNationwide Not yet, but the lady I spoke to at your Dudley branch has said she will see what she can do and call me back. Wasn’t expecting this kind of service during a pandemic especially a day like today!

  • SunnySue12 ButterflySue (@SunnySue12) reported

    @AskNationwide Do you know if Nationwide are allowed to send me a new card here in India, if I temporarily change my address to here? As you can imagine it is vital that I can access my money somehow, as we have no other means of paying any bills here....it’s stressful enough being stranded!!

  • Mathew30 Mathew Lisett (@Mathew30) reported

    @AskNationwide Its now loaded, however it was basically saying there was an issue and please try restarting the app.

  • PaulGalley7 Paul Galley (@PaulGalley7) reported

    @AskNationwide Is it possible to stop using internet banking and close down all links (reverting solely to traditional face to face banking) without calling into a Nationwide branch please?

  • emilydaisy emilydaisy (@emilydaisy) reported

    @AskNationwide As my original tweet, 'check payee' doesn't recognise santander? Can you please help, thanks

  • MarkTaber_FII Mark Taber (@MarkTaber_FII) reported

    @AskNationwide I am not asking to discuss this case. I am asking to discuss the issue of @AskNationwide repeatedly fobbing off APP Fraud victims & not applying the CRM Code until a journalist or consumer campaigner intervenes. It does not go un-noticed & your CEO must act to stop it happening.

  • IslingtonABC Islington Boxing Club (@IslingtonABC) reported

    @AskNationwide Thank you. Do your branches have email addresses? Our local branch (Crouch End) has now closed down :(

  • Prettyboycarles Charles (@Prettyboycarles) reported

    @AskNationwide Travelling to the nearest alternatives is not excessive, it’s unnecessarily inconvenient when I had a local branch on which I could rely to offer the kind of service I have enjoyed from @AskNationwide for 47 years. Sadly no more as our views on this have so obviously been ignored

  • SunnySue12 ButterflySue (@SunnySue12) reported

    @AskNationwide Hi again.I tried webchat with no success,no advisor, only standard automated messages!I spoke to somebody yesterday on 00441793656789. Now urgently trying to call back again, as advised. Info says hours 8am-8pm. But being informed to ‘call back during normal hours’. Please help!

  • MrDavisCSIT Alexander Davis (@MrDavisCSIT) reported

    Wanted to check on the progress of something with @AskNationwide, everyone who I spoke to knew what I was looking for and even when they couldn't help me directly, they tried to get it sorted without even needing me to tell them #QualityService