Nationwide status: access issues and outage reports

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

• 
  Josephine Tolond 💙💛🌻 (@JoTolond) reported 7 minutes ago from Kensington, England

  @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

• 
  Connor (@connorlol) reported 58 minutes ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matty (@matty_198881) reported 52 seconds ago

  Went to londin other week and was using contactless on @TfL with Apple Pay @AskNationwide it stopped working and could only use my card and cant use Apple Pay on first York only the card

• 
  JCB (@Plsdoright) reported 2 minutes ago

  @AskNationwide Oh, and by the way, the last time I phoned @AskNationwide for help, I was on the phone for nearly two hours…and even then, failed to resolve the problem

• 
  Chris Hicks (@hicks_chris) reported 7 minutes ago

  @AskNationwide how do you access your exclusive online bond after it’s been opened if you bank with Virgin and not nationwide?

• 
  Mary (@maryphillips22) reported 8 minutes ago

  @AskNationwide It is still happening, I can’t log in

• 
  ESC Matt UK 🇬🇧 (@ESCMattUK) reported 9 minutes ago

  @AskNationwide I’ve been trying to move my money from my current account to my savings account for several days but the app keeps refusing to allow me to do it. Please help

• 
  Matt Leslie (@mattleslie74) reported 12 minutes ago

  @AskNationwide Your app is not working. Internet banking is not letting me in without said app. And I tried that number earlier only to be given the runaround by your automated service who wanted to ask the same set of questions for eight minutes

• 
  2SpikyHairedWweFans (@2spikywwefans) reported 13 minutes ago

  @santanderuk you ******* **** bastards! Been waiting over an hour on chat to be connected! What is it with this **** substandard service! I really am thinking of moving to @AskNationwide

• 
  Andrea ☘️ (@11glittergal) reported 13 minutes ago

  @AskNationwide customer service is shocking. My elderly, disabled widowed mum has been scammed and you’ve refused to do anything. Your advisor was very patronising and his attitude stank. This is why I moved to another bank myself and have advised mum to do the same!

• 
  Duncan Gillespie (@DuncsGillespie) reported 15 minutes ago

  A big SO to the customer service @AskNationwide Orpington in setting up my Member Exclusive Bond.Other banks will just tell you to go home and do it online.But in branch it’s quick and more importantly safer, as it gives customers peace of mind from making mistakes #nationwide 🙌🏻

• 
  Hello Purgatory (@HelloPurgatory) reported 18 minutes ago

  Hey why can't I filter transactions from a specific payee on your online banking in the search function? Your banking upgrades are now a hindrance to my accounting PLEASE FIX THIS ASAP! @AskNationwide