Is Nationwide down in Ealing, Greater London, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Ealing, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Nationwide
Nationwide is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Login (26%)
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Website (25%)
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Transactions (9%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Ealing, Greater London, England
The most recent Nationwide outage reports came from the following cities: Wembley, Kensington, Worcester Park, London, Waltham Forest, Hounslow, City of London, Islington, City of Westminster, Watford, Walton-on-Thames and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Login | ||
| Withdrawals | ||
| Website | ||
| Mobile App | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Ealing, England
Latest outage, problems and issue reports in Ealing and nearby locations:
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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alex milton
(@MJR_grylls) reported
@AskNationwide I cant get through the app hence the issue
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Tom Riding
(@tom_riding170) reported
Anyone with @AskNationwide talk to me about the Big Thank You fiasco today. Have they really taken 600 million pounds of money out of people's accounts today? Customer service said emails will be coming to you soon with how they will resolve it. Time for a new bank.
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Charlie "Two Chairs" Notton🚜🏍️🍺🇬🇧🌈
(@19CEN) reported
@Barclays @AskNationwide They are aware of my circumstances, but if the computer says no, they won't lift an eyebrow to help.
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Andy Young
(@DHComet4C) reported
@AskNationwide Hi - I can't log in to access my accounts either online on the website or via the App. Your service status says all is OK but not working here. Any help would be appreciated.
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Ian Rutson
(@ian_rutson) reported
@AskNationwide Thanks but that's not going to help - needs a system change to enable logins to LPA accounts with something like passkeys. It's 2026.
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Lisa
(@LISAHS71) reported
@AskNationwide my app isn't working , are you down?
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Swishh
(@bode_emaacc) reported
@AskNationwide trying to make a transfer and the app keeps throwing up an error ???? No service issues showing so why can't I transfer my money?
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Luca Lombardi⚡️
(@lucalombardiX0) reported
@AskNationwide absolutely disgusted with the service you have given me as a customer you’ve locked me out of my money for two weeks and am now telling me i have to wait another month, i need this money to eat and feed my kids. yet you refuse to review my case or give me access to my hard earned money, i demand you review my case NOW! you nasty people
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Junior Jones
(@juniorjones179) reported
@AskNationwide really poor customer service at your Nationwide branches an still havent revieved a replacement bank card in post
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alex milton
(@MJR_grylls) reported
@AskNationwide cant authorise any payments on the app as dont have a card reader to hand. Can't reset the app as there's a technical issue but nothing on your service site. Help please