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Nationwide

Nationwide status: access issues and outage reports

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Ealing, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ealing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 29% Login (29%)
  • 27% Website (27%)
  • 26% Mobile App (26%)
  • 12% Transactions (12%)
  • 5% Transfer (5%)
  • 1% Withdrawals (1%)

Live Outage Map Near Ealing, England

The most recent Nationwide outage reports came from the following cities: Hackney, London, City of London, Harringay, Croydon, Tower Hamlets, Hounslow, Hayes, Wembley, Kensington, Worcester Park, and Waltham Forest.

CityProblem TypeReport Time
Hackney Login 1 day ago
London Mobile App 1 day ago
City of London Website 2 days ago
Harringay Website 2 days ago
London Transactions 4 days ago
London Website 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • JoTolond
    Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • KeighleyWest
    Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • VanessaWelham1
    Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • RichardPLingard
    Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • KeighleyWest
    Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • IngridMarsh_
    Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • CharlieMcBrayne
    Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • JeffEnfield
    Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • BrownGFX
    Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • emmadevoil
    Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • clairelpetzal
    Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • Palouisea
    Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • AgentGrizzle
    AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • connorlol
    Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • AgentGrizzle
    AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Harlequinn135
    Quinn (@Harlequinn135) reported

    @Nationwide @AskNationwide Honestly the Fraud System and Help is such a sham, the way their “email” makes you feel like even more crap and blames you for sending the money for goods is a joke, and I waited a month for the joke of an email #fraud #nationwide #scams

  • CaraWilliams09
    Cara Willams (@CaraWilliams09) reported

    @AskNationwide As an adult I’m going to make it clear after some investigation this is nothing to do with Nationwide and an error on my works side - thanks for all the help

  • AnnWhitam
    𝜜ηη 🌷🌷🌷 (@AnnWhitam) reported

    @james6918 @AskNationwide @sainsburys I think there’s a problem with verified by visa and as usual the banks are the last to know

  • paulaevans56
    paulaevans56 (@paulaevans56) reported

    @AskNationwide Are there any problems with Nationwide verifying payment by current account card this evening please?

  • lucycdoyle
    Lucy Doyle (@lucycdoyle) reported

    @AskNationwide Ha if only 😣 @NatWest_Help is awful. It won’t let you move forward unless you can fit the drop down lousy of accounts, none of which are right! @NatWest_Help care to pitch in with ideas here??

  • Ingatestonian4
    Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • Ingatestonian4
    Ian Gate-Stone (@Ingatestonian4) reported

    @AskNationwide Please do. An hour spent there and back plus car parking. What sort of service is closing at 2pm?

  • TheSkilt
    Jack Skilton (@TheSkilt) reported

    Love being broken down, stuck on a no hard shoulder motorway and unable to get through to nationwide break down insurance for 15 minutes and counting… @AskNationwide

  • Polly05
    Polly (@Polly05) reported

    @AskNationwide Am I meant to take a digit off my customer number? It says its a number too long

  • Polly05
    Polly (@Polly05) reported

    @AskNationwide Nope. Still not working. I'm sure that's my pass number. And the code I'm writing it looks the same as text. I will try on fone but not app and try copying the pasting the text number