Nationwide status: access issues and outage reports

Problems in the last 24 hours in Ealing, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ealing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ealing, England

The most recent Nationwide outage reports came from the following cities: Wandsworth, Twickenham, Hounslow, Hayes, and Wembley.

City	Problem Type	Report Time
Wandsworth	Login	1 day ago
Wandsworth	Website	4 days ago
Twickenham	Login	11 days ago
Hounslow	Login	2 months ago
Hayes	Transactions	2 months ago
Wembley	Mobile App	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

• 
  Maureen McGinn (@mcginn_maureen) reported 10 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Josephine Tolond 💙💛🌻 (@JoTolond) reported 22 minutes ago from Kensington, England

  @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

• 
  Who Cares (@ihatetimBL) reported 24 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

• 
  Stephen McClay (@SMcClay29) reported 27 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 34 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  Who Me? (@Mr_ML07) reported 42 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

• 
  Connor (@connorlol) reported 44 minutes ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

• 
  Who Cares (@ihatetimBL) reported 45 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ric M. (@revoraman) reported 3 minutes ago

  @AskNationwide Her response and get away for an early lunch! What a diabolical and despicable level of Customer Service from Nationwide. Now, a Complaint to the Financial Ombudsman is the only choice left for me. #Nationwide? Not worth a piss in a pot!!

• 
  Carl (@uncle_carl1) reported 3 minutes ago

  @AskNationwide So far your online service has required me to log in five times in ten minutes, won't allow me to convert my account and has a broken link to the page where I'm supposed to be able to . Online chat has no-one available either. Best possible service? Really?

• 
  𝐂𝐥𝐥𝐫. Marc 𝐓𝐢𝐞𝐫𝐧𝐞𝐲 (@MarcTierneyNews) reported 4 minutes ago

  If #Nationwide insist on closing their branches during the working day. The least they can do is make sure they have enough receipts in their ATM. @AskNationwide #Haverfordwest

• 
  me (@notmewhome) reported 4 minutes ago

  So I'm trying to switch my bank from @AskNationwide to @firstdirect @firstdirecthelp whu am I being told I cant as nationwide aren't part of switch service? Is this correct and how do I go about this now as I switched to get the £175

• 
  🌬️Yaga💨💨💨 (@Yaga_42o) reported 4 minutes ago

  today I had to contact @AskNationwide because one of my kid trust fund account went missing from my banking app. Turns out the address was incorrect. No letter to tell me there’s an issue, just removed the account. Only removed one account even though both have the same issue.

• 
  mind your own business (@Ankit20035) reported 14 minutes ago

  @AskNationwide horrendous service by nationwide

• 
  Tamara G (@wacgirl) reported 16 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

• 
  Bish_AvFc (@AvFc_0973) reported 16 minutes ago

  Genuinely never had a banking app as **** as @AskNationwide does it ever work?

• 
  Just being myself (@Suzanne11649685) reported 20 minutes ago

  @AskNationwide hi just wondered if you have had any reports of problems with NFC payments. Ive used on android for years and last week stopped working eventually after 5 days of trying things got it working again and after 2 days now no longer working again?

• 
  Bec (@becclar15) reported 21 minutes ago

  @AskNationwide hi Nationwide, new customer, how do I apply for a cash isa? It’s a mystery, website doesn’t specify if members or non members. Can’t call. How do I speak with someone please?