Nationwide

Is Nationwide down in Hayes, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hayes, Greater London, England 02/21/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (31%)

    Login (31%)

  2. Website (28%)

    Website (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Hayes, Greater London, England

The most recent Nationwide outage reports came from the following cities: Hounslow, London, Watford, Walton-on-Thames, Fulham and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Login
United KingdomLondon Website
United KingdomWatford Website
United KingdomWalton-on-Thames Login
United KingdomFulham Login
United KingdomSlough Login

Community Discussion

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Nationwide Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • vmyersecosse Vicky Myers (She/Her) (@vmyersecosse) reported

    @AskNationwide @BlondeHistorian You need to be more proactive than this! You could DM privately to get the details rather than expecting this customer to call and wait on hold to speak to someone. VERY POOR customer service @AskNationwide 👎🏻

  • spamvicious Sam 🦻🏻 (@spamvicious) reported

    @BlondeHistorian @AskNationwide It’s so strange how people can be so oblivious. I once had to make a complaint because I had made an appointment to go into the bank and the staff member told me I had to use phone banking. I explained several times I was deaf but he just said he couldn’t help and walked off.

  • itsbawono Bawono! (@itsbawono) reported

    @AskNationwide hi I haven’t heard any updates on my FlexAccount application since last Thursday. Can you please help? I have my reference code.

  • saj_anderson Stephen Anderson (@saj_anderson) reported

    @BlondeHistorian @AskNationwide Naughty @BlondeHistorian. Say three Hail Marys when you get home. Seriously though, what happened to ‘service with a smile?’ Not a nice way to behave towards any customer.

  • MollettJames wolfbane (@MollettJames) reported

    @AskNationwide Card keeps being blocked, 1 out of every 2 online transactions i get a call to confirm its me if i miss the call i have to spend 2 to 3 hours on hold trying to get my card unblocked. Customer service is useless still waiting for a call back 9 days after complaining

  • KevanRamsdale kevan ramsdale (@KevanRamsdale) reported

    @AskNationwide Dictating the terms on which you provide a service is discrimination harassment & victimisation as per S29 P1-7 #disabledhatecrime i've told you the resonable adjustment required call from mark chapmans office! I've also told you about your ignorant mpearce & that he cannot read

  • ZeldaTheChicken Zelda (@ZeldaTheChicken) reported

    @BlondeHistorian @crit_gen @AskNationwide So upsetting to hear this. I’ve been told off for something similar and it’s embarrassing. Why can’t people just say “Oh, what can I help you with?” before getting tetchy. The guide dog might have been a clue! 😡

  • stevesays66 Steve Joice (@stevesays66) reported

    @AskNationwide Your link takes me to a generic website which doesn’t help. Your Worthing branch has all the details and is being fobbed off by your IT team. E.g. the branch was told by IT on that a chps payment would be made that day. No transaction was made. IT is lying to the branch…

  • IEatRainbows106 Holliesaur (@IEatRainbows106) reported

    Thanks @AskNationwide for service failures back in jan leaving me paying too much council tax to fit my life. You’re my 13th reason why x

  • SyracusePunk Rich White (@SyracusePunk) reported

    @AskNationwide Honestly Mel, the process of a special endorsement on the draft and a cursory check of my info and simply processing th draft could save hours of wasted time for your back office as well as branch staff. Sometimes the simple solution is the best process for company and customer.