Nationwide status: access issues and outage reports

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent Nationwide outage reports came from the following cities: Twickenham, Hounslow, Hayes, and Wembley.

City	Problem Type	Report Time
Twickenham	Login	10 days ago
Hounslow	Login	2 months ago
Hayes	Transactions	2 months ago
Wembley	Mobile App	2 months ago
Hounslow	Login	2 months ago
Watford	Website	3 months ago

Community Discussion

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Nationwide Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Stephen McClay (@SMcClay29) reported 5 seconds ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

• 
  Who Cares (@ihatetimBL) reported 8 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

• 
  Steve Brown (@BrownGFX) reported 28 minutes ago from Kingston upon Thames, England

  @AskNationwide We have separate login credentials but all accounts are in joint names

• 
  Adam Rees-Taylor (@adamreestaylor) reported 28 minutes ago from Kingston upon Thames, England

  @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

• 
  Nigel Vivian (@nigelvivian) reported 36 minutes ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  Maureen McGinn (@mcginn_maureen) reported 38 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 39 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

• 
  Who Cares (@ihatetimBL) reported 54 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Who Me? (@Mr_ML07) reported 58 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  krupal (@krupalb) reported 6 minutes ago

  Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...

• 
  will east (@wileast) reported 7 minutes ago

  @AskNationwide I made two payments a couple of days ago which have come out of my account but haven't arrived at the payees account. Is there a known payment issue or is there a number I can call to check?

• 
  Brian P Willmot (@BrianWillmot) reported 8 minutes ago

  @DebiEvansMatron @AskNationwide What has happened 🤔 (I haven't had any issues with them).

• 
  Holly 🇺🇦 (@HoZiegler) reported 10 minutes ago

  @AskNationwide when will the faster payments card reader issue be fixed ?

• 
  Ross (@enakssor) reported 11 minutes ago

  @AskNationwide had a payment sent to me from another nationwide account but haven’t received it yet, whats the issue?

• 
  louise 🍃 (@louise_crossing) reported 11 minutes ago

  @AskNationwide not happy with your service. Was told my switch was successful and account will be credited as was all criteria done and ive had someone say opposite and go back and say no longer valid. You advertised it till the 4th march so any application before should be fine

• 
  Rachel small (@rachismall) reported 23 minutes ago

  @AskNationwide Why are you so mean to your customers? My dad is palliative but you won’t let me move? Because you lent too much to other houses, yet I’ve been a loyal customer, passed all affordability and have been with you many years - disgusting

• 
  Jul8 (@Jul806223479) reported 24 minutes ago

  @AskNationwide Are you having issues right now? I have tried to apply for a new product both on the app and desktop site and I get error messages.

• 
  Gary Fox (@garygfox) reported 27 minutes ago

  @AskNationwide There is a problem with the new look internet banking - unable to download statements using Firefox. When switch back to original view then can download statements. It works ok in Chrome

• 
  Vivian Brickell (@TheOldDear) reported 30 minutes ago

  Day two of no pension in @AskNationwide account. ‘Chat’ useless - twice. Phone calls ‘nobody to take your call’ - they don’t accept emails They aren’t having problems as ‘Emm’ apparently investigated. DWP confirm money sent. So @AskNationwide .. what can I do next??