Nationwide

Is Nationwide down in Hayes, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hayes, Greater London, England 11/26/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (23%)

    Website (23%)

  3. Transactions (7%)

    Transactions (7%)

  4. Login (7%)

    Login (7%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • 1963United United-In-Red (@1963United) reported

    @AskNationwide @DianaAward One of the problems of bullying at schools, is the fact that some schools deny it is going on in theirs. Denying the fact incase the school gets a bad name instead of tackling and solving the problem.

  • SimonEngStand SimonEnglish (@SimonEngStand) reported

    On phone for an hour on Saturday afternoon dealing with @AskNationwide over a fraud problem entirely in their own minds. This is the only industry that inconveniences customers to this degree and acts like it is doing you a favour.

  • Lady_greentea Kathy (@Lady_greentea) reported

    @AskNationwide It keeps saying remove card. Used the card today so error is with the reader and not the card.

  • Harlequinn135 Quinn (@Harlequinn135) reported

    @Nationwide @AskNationwide Honestly the Fraud System and Help is such a sham, the way their “email” makes you feel like even more crap and blames you for sending the money for goods is a joke, and I waited a month for the joke of an email #fraud #nationwide #scams

  • yair58930366 yair (@yair58930366) reported

    @AskNationwide All banks can release pending payments and stop them but nationwide doenst want to because they rather have customer all wekend without miney than stop them and its only nationwide doing this agaibst customers

  • paul6701 Paul (@paul6701) reported

    @AskNationwide Hi, is there any chance of telling the apparently 12000 customers who have received an overpayment that you’re going through their accounts to “fix” things without their permission? What if the money has already gone?

  • therealsambo121 Jack Morgan Daniel's (@therealsambo121) reported

    @AskNationwide I believe thiers a block on my card yes .

  • garyreece27 Gary Reece 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@garyreece27) reported

    @AskNationwide is there a backlog dealing with secure messages at the moment? Usually the service is top notch and takes a matter of minutes for a response but it’s been hours so far? Trying to get something sorted today.

  • maybeacoolguy J (@maybeacoolguy) reported

    @AskNationwide I'm setting up a standing order from a non-Nationwide account to my Help To Buy ISA. Can you please tell me the account name for 070093-33333334 so I can complete the Confirmation of Payee check? Thanks

  • flapjack06 Jack Carroll (@flapjack06) reported

    @AskNationwide Hi Karen - I'm calling 0345 730 2011 (customer services number) re problem with online payment