Nationwide

Is Nationwide down in Hayes, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hayes, Greater London, England 02/01/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Hayes, Greater London, England

The most recent Nationwide outage reports came from the following cities: Watford, Walton-on-Thames, Fulham, Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomWatford Website
United KingdomWalton-on-Thames Login
United KingdomFulham Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ali_m_eve Ali E (@ali_m_eve) reported

    @AskNationwide I can not login on my Mac. It tells me that there is a technical error. But according to your website the status is all working normally. I can login on my phone app. So I am guessing it is an issue with the mac interface ?

  • st4phend Twirl on that! 🍑 (@st4phend) reported

    @AskNationwide I’ve had a pending transaction on my account for four days now from Uber. They’ve said they have voided this and I have to speak to my bank. Can you help?

  • SpreadTWord_Sam Sam (@SpreadTWord_Sam) reported

    @AskNationwide Would a delay in pending payments appearing also include an error of taking money out that isnt there, such as a direct debit? As normally, if there is not enough for it, you dont take it, or return it, or I get a text, and is shown on statement.

  • pkrpmusic paul pledger (@pkrpmusic) reported

    @AskNationwide Absolutely sick and tired of your Boris bloody Johnson bullsht excuses. Stop it. Just stop it, now. There were no staff on the floor. None. Don't you dare tell me it's down to Covid. Six people blundering about behind the screens. No floor staff. No awareness. You're a toy bank.

  • KeighleyWest Keighley West (@KeighleyWest) reported

    Surprise surprise!! @AskNationwide card payments not working AGAIN!!

  • CraigsWorld Craig Martin (@CraigsWorld) reported

    @AskNationwide That’s the problem. I am not part of the U.K. App Store as I now live over seas! For security reasons is not an excuse to isolate anyone who lives abroad- the whole point of the app in itself is to make banking secure for its account holders not lock them out.

  • peter_mcclurg Peter mcclurg (@peter_mcclurg) reported

    @AskNationwide Appalling service today in Coatbridge. Branch busy so I deposited via machine outside. Now being told by stroppy head office that the deposits won't go into account till Monday at 5pm. Told to use machine inside branch but far too busy. An utter joke of a bank.

  • JamieBrianEvans Jamie Brian Evans (@JamieBrianEvans) reported

    @AskNationwide thank you for the great service. You froze my card for online purchases because you thought a payment was fraudulent. It turned out that it wasn’t but you called me and unfroze it very promptly. Thank you. Very much appreciated

  • sjayphotography Steve (@sjayphotography) reported

    @AskNationwide I cannot access my account information on the app, are you having service issues?

  • Darren23830528 Darren (@Darren23830528) reported

    @AskNationwide My debit card is declined whenever I use it , I ordered a new one as I assumed the old card was the problem but the issue still persists ?