Nationwide

Is Nationwide down in Hayes, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hayes, Greater London, England 11/23/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (21%)

    Website (21%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MooreFinancialM Ross 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MooreFinancialM) reported

    Your customer service is absolutely shocking @AskNationwide

  • MrsO_007 ChristieLou Owen (@MrsO_007) reported

    @AskNationwide Already spoke to someone in dm and they wernt of any help

  • SamGore23154617 Sam Gore (@SamGore23154617) reported

    @AskNationwide I have a new phone and have downloaded the Nationwide app but I can’t log in. It only offers me ‘Register for the app’ or ‘Open an account with us’. There’s no other options, how can I enter my passcode and log in?

  • potter1989bwfc Mark (@potter1989bwfc) reported

    @AskNationwide I didn't want your members details. I was going to provide you with my telephone number and thought you would consider them yourself and inform them to ring me to return to them. It was my 'data' i was providing. But hey ho. Your policies don't help your clients.

  • potter1989bwfc Mark (@potter1989bwfc) reported

    Found someones purse today and it contains a debit card with @AskNationwide so been on the chat to them & asked if they can contact the said person. They said no. Either I take to the bank within my working hours Ring them (at a cost) Or destory it when it could be returned

  • Stefan59 stephen adolphus (@Stefan59) reported

    @AskNationwide But you already know how awful this company is. Why do you pretend not to know?

  • Adamkeys7 Adam Keys (@Adamkeys7) reported

    @AskNationwide I have a limited access saver 3, if I open a triple access online acct, to get the money from the LA saver 3 into the new acct can the local branch do that, or would they have to give me cheque so that it is via my bank acct?

  • pinkpirlie pink.pirlie (@pinkpirlie) reported

    @AskNationwide @junew26 Just to add the service I received (although wait times on the phone c.45mins) has been exemplary. My claims (I've had to make two large ones) were easy and stress-free, unlike others I know who have had zero contact for many months with other firms.

  • kindcarer Jennie! (@kindcarer) reported

    @AskNationwide Hi I transferred money to my son as he is stuck. Why has he not received money is there an issue?

  • MrsO_007 ChristieLou Owen (@MrsO_007) reported

    @AskNationwide Through paypal and nationwide will not help...