Nationwide

Is Nationwide down in Hayes, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hayes, Greater London, England 11/26/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (24%)

    Website (24%)

  3. Transactions (7%)

    Transactions (7%)

  4. Login (7%)

    Login (7%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • djrockyboss Rocky Britjam Boss (@djrockyboss) reported

    I can’t lie, I’ve never had any issues with @AskNationwide prior to Tuesday. Tuesday they messed me up and within 24hours of hearing my concern they have contacted me 4 times. Today they have resolved the issue and apologised twice 👏🏾#WhatGoodCustomerServiceLooksLike

  • DeeJayRandom DEEJAY RANDOM (THE STEEL DEVILS) (@DeeJayRandom) reported

    @AskNationwide The damage is done so you can’t really help. I hope your company learns from this and puts in place measures to either stop this happening again and have more transparency for your customers/members when it all comes on top.

  • Simplybeautyon1 Simplybeautyonline - Avon (@Simplybeautyon1) reported

    @AskNationwide We are supposed to visit my 90 year old mother tomorrow who is in a care home and has Alzheimers and collect my 91 year old father in law who lives alone, for Christmas. How can we do this without a car? Most unhappy and unimpressed as we pay for this service.

  • natasha_prigg Natasha Prigg (@natasha_prigg) reported

    @AskNationwide The issue is still not resolved. A payment is not showing up in my son’s flex one account. I was the sender (from another bank) and it’s confirmed as leaving my account. This was on Tuesday.

  • RyanStrachan11 Ryan Strachan (@RyanStrachan11) reported

    @AskNationwide Hi Kiri, it was still not working yesterday and the payments that were originally put though haven’t been processed.

  • Virgin_central Virgin Central (@Virgin_central) reported from Ryton-on-Dunsmore, England

    @AskNationwide Nope same issue

  • smallhall01 Lisa (@smallhall01) reported

    @AskNationwide I called yesterday and the guy on the phone said the problems were ongoing Halifax saying the payments gone.. your saying it hasn't been received yet?? Which is it

  • in_mules Mules In Japan?💙 (@in_mules) reported

    @AskNationwide Definitely not working normally!Sending bank can provide date and time payment hit Nationwide,Nationwide saying no knowledge of it. Even offered the reference no but staff on phone said there isnt the facility to search on reference numbers. Guessing it's formal complaint route

  • ruthhogarth Ruth Hogarth (@ruthhogarth) reported

    @AskNationwide I’m not sure you can call the issue resolved if payments in the queue were bounced back to the sender - now closed until January 4th.

  • OniWalking WalkingOni (@OniWalking) reported

    @AskNationwide @KattFrazer so your basically saying your money should be in ur account and if its not then its not our fault or problem go talk to who the money was sent by, this is stupid, have you just lost all of our payments?