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Nationwide

Nationwide status: access issues and outage reports

No problems detected

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Full Outage Map
  • Nationwide generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.
  • The most common problems reported in this area mention Mobile App.
  • 100% Mobile App (100%)

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hayes, England

The most recent Nationwide outage reports came from the following cities: Slough, and Twickenham.

CityProblem TypeReport Time
Slough Mobile App 17 days ago
Twickenham Login 1 month ago
Hounslow Login 2 months ago
Hayes Transactions 2 months ago
Wembley Mobile App 3 months ago
Hounslow Login 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • CharlieMcBrayne
    Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • nigelvivian
    Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • SMcClay29
    Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • BrownGFX
    Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • Mr_ML07
    Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor
    Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • mcginn_maureen
    Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • wacgirl
    Tamara G (@wacgirl) reported

    @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

  • craig13mcc
    Magic Cram Crock (@craig13mcc) reported

    @AskNationwide Evening guys, I've just had a "technical issue which wasn't my fault" message when trying to apply/open an account. Are you able to help me with this or point me to the correct team or number please. Cheers Craig

  • twmorgan11
    Tom Morgan (@twmorgan11) reported

    @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card

  • GillianPerris
    Gillian Perris (@GillianPerris) reported

    @AskNationwide I've been on hold on the phone for an hour and on hold with a chat bot for 30 mins who then cut me off and still no answer to my question. Poor customer services. Any ideas how I can speak to a real person to answer my simple question?

  • JulieMelvinator
    Julie (@JulieMelvinator) reported

    @AskNationwide And now for the record DIXITA has said there’s no problem with the payment to HMRC. I still want to know WHY my payment card was blocked. I’ve had to get on to HMRC and stupidly the ARTI (?) chat!!

  • MindCrypto_
    Mind Crypto 🍥 (@MindCrypto_) reported

    @BeardyInvestor @AskNationwide This is ultimately an FCA overreach (Nationwide was fined £44M in Dec,25) which in-turn means; it's about protecting the bank's money from having to refund yours later. Over regulation and lack of autonomy for the customer. Annoying!

  • salliejane9
    Sallie-Jane Edwards (@salliejane9) reported

    @AskNationwide still awaiting for passnumber I can read, pin number, the app is down and arti is useless, plus there's no email address, so how do we use the bank?

  • Jul806223479
    Jul8 (@Jul806223479) reported

    @AskNationwide Are you having issues right now? I have tried to apply for a new product both on the app and desktop site and I get error messages.

  • cockwomblefree
    Bobby Zelmut (@cockwomblefree) reported

    @AskNationwide I cannot access the app on my android phone. I have updated and restarted the app but it keeps saying service unavailable. I have a secure internet connection.

  • Pragjag
    Sarcastic Fringehead (@Pragjag) reported

    Is @AskNationwide having a bit of a nightmare? Last night I couldn’t make an online banking payment (it went through OK this morning) and now a ticketing site can’t contact them.