Nationwide status: access issues and outage reports

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (29%)
• Website (27%)
• Mobile App (26%)
• Transactions (12%)
• Transfer (5%)
• Withdrawals (1%)

Live Outage Map Near Hayes, England

The most recent Nationwide outage reports came from the following cities: Hounslow, Hayes, Wembley, Kensington, and Worcester Park.

City	Problem Type	Report Time
Hounslow	Login	22 days ago
Hayes	Transactions	26 days ago
Wembley	Mobile App	1 month ago
Kensington	Login	1 month ago
Kensington	Withdrawals	1 month ago
Kensington	Website	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Connor (@connorlol) reported 10 minutes ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 19 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

• 
  Nigel Vivian (@nigelvivian) reported 20 minutes ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  Who Cares (@ihatetimBL) reported 32 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Emma Claire Devoil (@emmadevoil) reported 33 minutes ago from Borehamwood, England

  @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

• 
  Who Me? (@Mr_ML07) reported 38 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

• 
  Josephine Tolond 💙💛🌻 (@JoTolond) reported 38 minutes ago from Kensington, England

  @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

• 
  Adam Rees-Taylor (@adamreestaylor) reported 50 minutes ago from Kingston upon Thames, England

  @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

• 
  Steve Brown (@BrownGFX) reported 52 minutes ago from Kingston upon Thames, England

  @AskNationwide We have separate login credentials but all accounts are in joint names

• 
  Maureen McGinn (@mcginn_maureen) reported 53 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Stephen McClay (@SMcClay29) reported 55 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 55 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  Who Cares (@ihatetimBL) reported 57 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan Sheldrake (@Jsheldrake) reported 5 minutes ago

  @AskNationwide My leasehold property is owned by your pension fund. We have no say in who manages it and the estate has declined and become a high crime area since you took it over. Please help us.

• 
  Lewis Atkinson (@LewisAtkinson) reported 5 minutes ago

  Finally left @CooperativeBank for personal account after 20 years. 30+ minute wait on phone to activate Apple Pay (no option to do by text) just the last straw of steadily deteriorating tech and service. Hello @AskNationwide - already much better, and a proper mutual.

• 
  Mrs S 🇪🇺🇩🇪 (@MrsS_tweets) reported 9 minutes ago

  @AskNationwide By the way, your link just takes you through to the usual branch locator, which say opening times may vary. No accurate opening times so it's just pot luck. Customer service 💯

• 
  Daniel W (@damawa42) reported 12 minutes ago

  @AskNationwide Hi how do I set certain retailers to not need secondary authentication with the app? Surely you can tell I use Milk&More frequently so why waste my time doing extra auth? Additionally why do I need to log in TWICE to the app to do this? Requests fingerprint twice.

• 
  Ben macleod (@BennyMac49) reported 15 minutes ago

  @AskNationwide why on your website under the message or call us page, is there no option to message?! I just want to email someone personal about taking a new mortgage deal with you 😩😩😩

• 
  mupwangle (@mupwangle) reported 19 minutes ago

  @AskNationwide Thanks Kingston, have mailed them. Weirdly if I go into the same login link it's showing my information, but that ohter link is still showing the dodgy domain squatting page.

• 
  SadieTrent_92 🇺🇦 👩‍🚀 (@sadietrent_92) reported 22 minutes ago

  To top todays fiasco off, @AskNationwide are discriminating against my blind father! I cant help him with security because he is blind yet he cant read his statements because he is blind Never been do disgusted with nationwide in all the decades ive been with them

• 
  Shonad McDermott (@ShonadMcDermott) reported 28 minutes ago

  @AskNationwide I don't know who needs to tell you this, but 99.9% of people are F*CKING S*CK of woke idealogy being shoved down their throats by the Corporate-State-in-waiting... Just DO BANKING ffs! Maybe bring out a gimmick like Natwest did with the piggy-bank family in the 80s or something.

• 
  Esus (@Esus75479741) reported 28 minutes ago

  @AskNationwide Some women are good at football, some are ****, just like men.. enough of the equality already

• 
  Confused about Life (@BarnsleyBusted) reported 28 minutes ago

  @AskNationwide is there an issue with faster payments? Payment sent from non nationwide account 3 hours ago and not received