Nationwide

Is Nationwide down in Hayes, Greater London, England?

Some problems detected

Users are reporting problems related to: website, mobile app and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hayes, Greater London, England 02/02/2026 08:10

February 02: Problems at Nationwide

Nationwide is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Hayes, Greater London, England

The most recent Nationwide outage reports came from the following cities: Watford, Walton-on-Thames, Fulham, Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomWatford Website
United KingdomWalton-on-Thames Login
United KingdomFulham Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Nina56367922 Nina (@Nina56367922) reported

    @AskNationwide pls can you assist with this query. The bank app isn't working and hasn't for over a week. I've checked for updates and uninstalled and reinstalled and still no joy.

  • andrew59761 Andrew (@andrew59761) reported

    @AskNationwide What's the benefit of having a prize draw? If it's to attract new custom that wouldn't entice me to become a member, however, smaller benefits to everyone could help me make a decision. Big cash prizes, most will know its never going to happen to them.

  • Michell85007010 Michelle (@Michell85007010) reported

    @AskNationwide how can play station network get access to my brand new card number without me giving it to them or permission to use jt?? I only got my card yesterday and they have taken money from my account, I got a new card for this reason and they can still take cash

  • MrDavisCSIT Alexander Davis (@MrDavisCSIT) reported

    @AskNationwide @mike_newsome I've been having issues with the app since about 6pm this evening. Website says everything is fine but both me and my partner cannot access the app. Restarted device and using different data/wifi

  • xxlilcocoxx Sam Bryant (@xxlilcocoxx) reported

    @AskNationwide is there a payment issue? Ive sent myself money twice bow from another account into my nationwide and the money has just vanaished

  • HelenFaye09 Helen Faye (@HelenFaye09) reported

    @AskNationwide why is my complaint not being responded to? Why are staff saying they have tried to call me when that is NOT true??? Have been a customer for many years and am shocked at this appalling non service!

  • Hitesh_78_ Hitesh Patel (@Hitesh_78_) reported

    @AskNationwide now the system is working, can you let me know re: compensation for your recent outages. Hugely inconvenient and disappointing

  • BethanyHoyland beth (@BethanyHoyland) reported

    @AskNationwide is there any know problems? As my card keeps declining I definitely have money in my account! Has been working absolutely fine

  • karenbrown135 Karen B (@karenbrown135) reported

    @AskNationwide I had time to send a message, I don't have time to wait in a queue for a chat or to wait on the phone either from recent experience. I don't usually get annoyed by such things but I am very upset by this as its the banks fault I have an issue

  • snapdragon11112 Snapdragon11112 (@snapdragon11112) reported

    @AskNationwide hi, is there a way to speak to someone on a Sunday? The calls deny me asking several questions saying the lines are closed and the chats say someone will join to help and they never come.