Nationwide

Is Nationwide down in Hayes, Greater London, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hayes, Greater London, England 10/29/2025 12:30

October 29: Problems at Nationwide

Nationwide is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (33%)

    Website (33%)

  3. Login (14%)

    Login (14%)

  4. Transactions (11%)

    Transactions (11%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Hayes, Greater London, England

The most recent Nationwide outage reports came from the following cities: London and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomMitcham Website
United KingdomPaddington Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • LongWordMonthly Rick Harris (@LongWordMonthly) reported

    @AskNationwide Thx for reply. After another 30 mins tel call today with a colleague, I’m still left with failure (v polite, but can’t help!) @AskNationwide had two jobs to do - register POA and open an account. Failed to both both, that’s really poor, esp. as your reputation is good.

  • disneygreenbean Annabel (@disneygreenbean) reported

    @AskNationwide I bought petrol last Saturday and the £100 holding charge is still showing on my account even though the actual petrol money has already come out? Sainsbury's say only you can sort, can you help please? 🥴

  • Mikeyvex81 MikeyMoo (@Mikeyvex81) reported

    @AskNationwide hi there... I'm trying to make a payment to the Canadian website of IRCC for an ETA to travel. It keeps declining yet I have funds in my bank account. Is this recognised with Nationwide/do I have to authorise it with yourselves? If you could let me know. Thanks.

  • SarahLouDEGIN Sarah (@SarahLouDEGIN) reported

    @AskNationwide why can’t I apply for a triple access isa? Keep getting technical issues’. Need to do this to receive isa inheritance allowance and not being able to apply is holding everything up. Thank you

  • poorscousertom Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported

    Dear @AskNationwide Mywife has just bought a tub of Lurpak, can you check my statement please as I haven’t slept a wink. Any problems, can I offer my wife as collateral damage.

  • Maudie64x Maureen Kelly (@Maudie64x) reported

    @AskNationwide Sorry the chat isn’t working… I’m going round in circles with Arti

  • TomQuante Tom Quante (@TomQuante) reported

    @AskNationwide why hasn’t my help to buy ISA paid out it’s interest yet? The anniversary is 9 Feb..?

  • matt56298376 matt (@matt56298376) reported

    @AskNationwide website is complete CRAP will not allow anyone to open a new account, just keeps throwing up useless errors Finally made my mind up as a member for over 20 years I cannot take anymore **** for this pathetic BS I’m off

  • c_pavol Lord P aka Kevin 🇸🇰🇪🇺🇩🇪🇿🇦🇬🇧 (@c_pavol) reported

    @AskNationwide I am happy I am not your customer

  • VinceAven Vince Aven (@VinceAven) reported

    @AskNationwide @DonPedley1 Nationwide building society your a bloody distress just when are you going to I increase savings interest rates and don't tell me to go to the website it's shameful, been with you 48 years and this is how you treat us your no Robin Hood