Nationwide

Is Nationwide down in Hayes, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hayes, Greater London, England 11/24/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (22%)

    Website (22%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MattLCapon Matt Capon (@MattLCapon) reported

    I do enjoy talking to @AskNationwide staff who hate their customers. Next time I'll just put my head in an industrial vice and scream down the phone while I'm ushered to the next life with their 1970's soft porn hold music playing in the background - the outcome will be the same.

  • RosyPosy_kitteh RosyPosy🌈 #StayathomeSavelivesProtectNHS 💙 (@RosyPosy_kitteh) reported

    @AskNationwide why is app not working post update?

  • Dielze Dee Arnold (@Dielze) reported

    @asknationwide I need to close my account. I believe there is no money in it. I now live abroad and cannot access your website, as I can't update my mobile number for a secondary check. Please help.

  • thompsonhelen85 Helen Hayhurst (@thompsonhelen85) reported

    @AskNationwide I set up a new ISA, to include a transfer but have had no paperwork yet. The money from my old ISA has gone but I don’t have any new account details? Help.

  • EMMBirrell Elizabeth (@EMMBirrell) reported

    @AskNationwide I have forgotten my customer number. Only have a JISA so no debit card / acct number. How do I find it? Thanks

  • icentricAPI Denilson (@icentricAPI) reported

    @AskNationwide I cannot access my accounts on the App. Are you having problems?

  • Louby317 Louise Jones (@Louby317) reported

    @AskNationwide Hi, I've been trying to make a payment today and do some other online banking, but get a message saying there are technical issues. Is this right? Should I keep trying over weekend or leave until Monday?

  • ALLANPICKLESS Mr Pickles (@ALLANPICKLESS) reported

    @AskNationwide why do you not opens Saturdays? How can anyone working weekdays do any banking

  • VeryGrumpyKev Kev (@VeryGrumpyKev) reported

    @virginmedia Hey @Ofcom take a look at this shower of ****. Threatening to take money for equipment they won’t collect until after they levy the charge. @AskNationwide where do I stand?

  • Sam62770825 Sam (@Sam62770825) reported

    @AskNationwide no cheque supplied still or contact made as well as no update in credit file that uous made in error