Nationwide status: access issues and outage reports

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent Nationwide outage reports came from the following cities: Twickenham, Hounslow, Hayes, and Wembley.

City	Problem Type	Report Time
Twickenham	Login	2 days ago
Hounslow	Login	1 month ago
Hayes	Transactions	1 month ago
Wembley	Mobile App	2 months ago
Hounslow	Login	2 months ago
Watford	Website	3 months ago

Nearby cities with recent reports

Community Discussion

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Nationwide Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 6 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

• 
  Maureen McGinn (@mcginn_maureen) reported 24 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Steve Brown (@BrownGFX) reported 32 minutes ago from Kingston upon Thames, England

  @AskNationwide We have separate login credentials but all accounts are in joint names

• 
  Who Cares (@ihatetimBL) reported 40 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Stephen McClay (@SMcClay29) reported 41 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

• 
  Nigel Vivian (@nigelvivian) reported 44 minutes ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  Adam Rees-Taylor (@adamreestaylor) reported 48 minutes ago from Kingston upon Thames, England

  @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

• 
  Who Me? (@Mr_ML07) reported 53 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

• 
  Who Cares (@ihatetimBL) reported 55 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie (@JulieMelvinator) reported 2 minutes ago

  @AskNationwide And now for the record DIXITA has said there’s no problem with the payment to HMRC. I still want to know WHY my payment card was blocked. I’ve had to get on to HMRC and stupidly the ARTI (?) chat!!

• 
  Christine Bickley 🇬🇧 (@bickley200) reported 3 minutes ago

  Was due to travel to DBX on 2nd March. Trying to claim back loss of AirB&B cost from @AskNationwide Flex Plus (covered by @avivaplc) and being told 'Underwriters are discussing it'. Checked Ts&Cs and we have complied with all. Anyone else having this problem? @Telegraph

• 
  Jonathan Leigh (@LeighJonathan) reported 4 minutes ago

  @AskNationwide Hi Nathan I logged my concerns and asked for a response by email, which was an option on the form. I received a reply that did not even attempt to address my concerns. Just a list of contact numbers. Very poor customer service.

• 
  Vampfree1 (@Vampfree1110228) reported 4 minutes ago

  @DebiEvansMatron @AskNationwide What sort of problem? I'm with them and have been my whole life. And ok although I don't like them merging with virgin. I've not had an issue.

• 
  cni (@Claire11152715) reported 7 minutes ago

  @AskNationwide hi app is down when will this be fixed please ?

• 
  Ben Fowler (@BenFowler2) reported 8 minutes ago

  @AskNationwide is your app services down ? Also tried to call and told you can’t answer the call due to unforeseen circumstances ? What’s going on

• 
  CJ © 📷 (@photo_cj) reported 8 minutes ago

  @AskNationwide No, it's okay. Decision made as there is also reduced branch access to consider. If you don’t already have digital access, then you are basically stuffed! After 30years loyalty, we are too old to get all technical with new phones & expensive hardware along with broadband etc

• 
  Charlie Muggins (@onemrmuggins) reported 8 minutes ago

  @AskNationwide anything about fairness and they will fob you off! LPA, you’ve ****** it up, clueless customer service and clueless CEO

• 
  Kleo Sings UK (@KleoSingsUK) reported 11 minutes ago

  @AskNationwide I have also sent an email to you CEO as I’m unable to find a customer support email

• 
  Wayne Robertson (@2024Wayne) reported 11 minutes ago

  @AskNationwide can someone at nationwide help me get the money returned from my old closed account back to the Zopa account it was sent from the bank chat team were inconsistent and unhelpful over the last 2 weeks getting desperate now