Nationwide

Is Nationwide down in Hayes, Greater London, England?

Some problems detected

Users are reporting problems related to: website, mobile app and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hayes, Greater London, England 02/06/2026 11:55

February 06: Problems at Nationwide

Nationwide is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Hayes, Greater London, England

The most recent Nationwide outage reports came from the following cities: Watford, Walton-on-Thames, Fulham, Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomWatford Website
United KingdomWalton-on-Thames Login
United KingdomFulham Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Hmmmm12245233 Hmmmm? 🇬🇧 (@Hmmmm12245233) reported

    @AskNationwide It's a regular fail, no problem with phone reception Vodafone and other codes arrive fine it's your systems

  • LaviciNFT Lavici.eth (@LaviciNFT) reported

    @AskNationwide The card isn’t frozen. Your colleague tweeted me back two days ago saying this is a known issue and you have received tweets from other customers since who are also having the same problem..

  • LaviciNFT Lavici.eth (@LaviciNFT) reported

    @AskNationwide When reporting a card as lost or stolen in online banking it asks to enter the lost or stolen card into a card reader to verify.. have been told by your colleague on Twitter that it’s a known issue within nationwide and is being looked into ..

  • Rachel_Press Rachel (@Rachel_Press) reported

    @AskNationwide hi my Internet banking says I need to re-enroll but then it doesn't load as says there's been a system error? Been trying since 4am this morning?

  • Marina1330 Marina Wallis (@Marina1330) reported

    @AskNationwide We have done that and they could not help

  • mccajake jake ☘️ (@mccajake) reported

    @AskNationwide I’m currently in the process of changing a current account into a FlexStudent account, and about to “perform eligibility check”, but the “Continue” button isn’t working. any advice on how to fix it?

  • alexbarb49 Alex Barber (@alexbarb49) reported

    @AskNationwide I’m disgusted by the lack of customer service from the mortgage works. The staff refusal to escalate my call, all you get is computer says no.

  • enrdmjayao J (@enrdmjayao) reported

    @AskNationwide How long will a transfer take to go in please roughly? Have transferred money from an external banking provider's account to the Help to Buy.

  • wombat3024 William B-J (@wombat3024) reported

    @AskNationwide You absolutely have to be joking with this tweet. We have been given nothing but obstructive behaviour, lies and incompetence since I started the procedure to close my late mother's account and access the money. You are deliberately holding on to MY money to increase your profits

  • LeeGage2 Lee Gage (@LeeGage2) reported

    @AskNationwide I can't phone you I'm on the nile. Please help