Nationwide

Is Nationwide down in Hayes, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hayes, Greater London, England 01/16/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (29%)

    Website (29%)

  3. Login (19%)

    Login (19%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Hayes, Greater London, England

The most recent Nationwide outage reports came from the following cities: Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Millie_x Amelia Woolgar (@Millie_x) reported

    @AskNationwide Hi! My accounts have all been down since 6/8 & I can only log into the app. The website says I don't exist! So no access to funds for 2 days now and that includes a trip to London, so it was very inconvenient! (Happy birthday me! 😭) Pls can you advise?

  • TicklishBigfoot ¸.*´ӍƦ. C`*.¸ (@TicklishBigfoot) reported

    @AskNationwide No error just not letting me in. I have a Mortgage and loan with you only

  • PSBski Paul Bonikowski (@PSBski) reported

    @AskNationwide Hi, how do i view/manage my mortgage with yourselves online? I already have internet banking with you, but i think this mortgage is separate, is it possible to combine them to one login? Thanks

  • wdmessenger Warren Messenger (@wdmessenger) reported

    @AskNationwide who would I speak to about a potential property security issue in the head office?

  • SusanNicholas19 Susan Nicholas (@SusanNicholas19) reported

    @AskNationwide umm not happy with your service ..my daughter set up a savings account for granddaughter online..took docs in now can't find it

  • AmberValleyInfo Amber Valley (@AmberValleyInfo) reported

    @AskNationwide Got through on my fourth attempt and your home insurance costs are up 10% on last year - think this is one customer you'll be losing :(

  • TicklishBigfoot ¸.*´ӍƦ. C`*.¸ (@TicklishBigfoot) reported

    @AskNationwide hi could I have some help please. I’m trying to reset my internet backing as I have a new phone. Can you please help with this.

  • CTKJuniorsFC ChristtheKingJuniorsFC (@CTKJuniorsFC) reported

    @AskNationwide . Evening trying to submit an application to your mutualrespectfund for grassroots every time go to submit get error message cannot be sent right now . Same error on laptop and tablet can you help

  • Fergalson Pete (@Fergalson) reported

    @AskNationwide Why bother? 6 phone calls (nearly a whole working day according to your staff so it seems) haven't done the trick - no one is able to see the scale of this problem and just solve it. Honestly, it's worse than dealing with my local council. It is a total and utter joke!

  • matteason Matt Eason (@matteason) reported

    @aktheknight @edent @AskNationwide Yeah, they're generally pretty meh. It took them forever to support contactless and Android Pay, they have a very shaky understanding of the direct debit guarantee and the online bank is straight out of 2005. Only with them out of inertia but I really should switch