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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (53%)
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Website (25%)
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Transactions (9%)
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Login (6%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Guy T
(@tate11520) reported
@AskNationwide To call back when you were open in UK times which doesn't help when I am in a different time zone (8 hours behind)
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Victoriana007
(@Victoriaholton) reported
@AskNationwide horrified at your poor service. Total lack of interest that a disabled person has had their card swallowed by your ATM. No interest in which one, just told it must be faulty. After waiting 15mins in a panic..
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Andrew Allan
(@AndrewAllan) reported
@AskNationwide I’m so angry with your online chat service and the lies and incompetence of it all. I’ve been lied to and the simple task of printing out statements, sending them out 3 weeks ago hasn’t even been done, you were given benefit of the doubt because of post strikes 1/2
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🌈Plumtree works /gp/Granpuff/Tinks🏳️🌈
(@gpplumtreeworks) reported
@AskNationwide hi nationwide. Ive not recieved a one time code to access my online account
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kenna (they/them)
(@thewrongkenna_) reported
Fml I transferred some money from my savings to my current acc and something went wrong and now I have money missing from savings that isn’t in my current acc. I don’t need this rn @AskNationwide is there issues with the app?
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leeesh😮💨
(@xo__alisha) reported
@AskNationwide Hey, I transferred money into my NW account to finish a transaction and I got a notification to verify it. I went into the app and it was down. My transaction was then cancelled after the verification message expired. I need to transfer that money back-
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Howard Wootton🌹🏴☘️🇮🇪🌻🇺🇦
(@HowardWootton) reported
@AskNationwide Hi ,Trying to set up online banking on my iPad,but it keeps asking for pass number,so I get one,then refused and have to start again. I’ve now deleted the app and will stick to internet banking on my laptop which is so much easier to access. Sorry app hopeless.
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Abdul Hai
(@AbdulHai23) reported
@AskNationwide The error occurs when I select the new bond option.
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Ian longstaffe
(@longy03) reported
@AskNationwide I applied online to switch 1 of my bank accounts to nationwide. However it has only opened an account, not switched. The online help says there was no request to switch. Just to open an account
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Xuedi Liu
(@xdliu1127) reported
@AskNationwide hello Nationwide team. Is there any way of obtaining help with regards to escalating a mortgage application submitted 1st June and still waiting outcome please. Have tried everything and was told just to wait. My purchase is falling through. Thank you 🙏🏼