Nationwide

Is Nationwide down in Hayes, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hayes, Greater London, England 11/25/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (22%)

    Website (22%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • marc_tester marc aaron tester (@marc_tester) reported

    @AskNationwide hi is there any way I can get my customer number as got a new phone and restarted the app but asking for customer number

  • twigs83 Catherine B (@twigs83) reported

    @Morrisons trying to blame @AskNationwide however if it’s down to that why do I pre authorise it when I place the order?

  • turnbullissimo Harry Turnbull (@turnbullissimo) reported

    @AskNationwide What are you talking about. I dropped my card yesterday and within minutes a toerag was using the contactless service. Yet I cant send £50 to someone in an emergency wo a stupid reader.

  • jibuku Nicola Hamblett (@jibuku) reported from Gateshead, England

    @AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?

  • Melisa29042318 Melisa (@Melisa29042318) reported

    @AskNationwide My account is compromised they have my phone and banking app. I spoke to your support chat and gave my number and was told someone would call. 4 hours ago!!!

  • Paul70071817 Paul (@Paul70071817) reported

    @AskNationwide hello , can you help i have a flex account to expire in march , it will auto transfer to a saver 10 , will a d/d also transfer will i get a new card also . When it expires do i get an interest payment . Thanks

  • DochertySandra Sandra Docherty (@DochertySandra) reported

    @AskNationwide for goodness sake sort out your #app! Constantly failing due to ‘#technical problems’

  • Lloydy56 Steven Lloyd (@Lloydy56) reported

    @AskNationwide I have spoken to a number of your colleagues at the Members Service on various occasions with the reference number I have, do I now need to raise a new complaint?! Because nobody from the 18th January has contacted me, dispite 9 calls and false promises of a callback?!

  • ToccataAndFudge Gwen Mtambirwa (@ToccataAndFudge) reported

    @PeterBoneUK @AskNationwide Says a lot doesn't it when the banks are doing more to support their local communities than their MP's

  • JoyStev97079324 Joy Stevens (@JoyStev97079324) reported

    @LarcombeKen @AskNationwide Be very careful dear friend, there are only a few people who really know how to recover stolen funds. Go message #wildtie_tools on Instagram , he help’s people recover their scammed funds