Nationwide

Is Nationwide down in Hayes, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hayes, Greater London, England 12/02/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (23%)

    Website (23%)

  3. Login (18%)

    Login (18%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Hayes, Greater London, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomMitcham Website

Community Discussion

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Nationwide Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisHarmer15 Chris Harmer ⭐⭐ (@ChrisHarmer15) reported

    @AskNationwide Your online chat refuse to talk to me because its about a mortgage. Answer your bloody phones would be a big help seeing as it says your mortgage department shut in 20 minutes

  • MarkKan39482495 Mark J Kanes (@MarkKan39482495) reported

    @AskNationwide Dear Team, my FlexAccount card is due to expire next month (March) - how soon do you issue a replacement, is it approximately a week before month end? Many thanks!

  • _cryptocroc_ ⚫⚪ Crypto Croc 𓆌 ⚫⚪ (@_cryptocroc_) reported

    @ChrisLloydTV @AskNationwide @Barclays Had a similar issue with Nationwide, rented a farm house for a few days at the other end of the country. They blocked my debit card while trying to purchase groceries (unusual spending) & couldn't unblock it. Told to go into branch 100 miles away with a passport. Moved to HSBC 😎

  • ChrisHarmer15 Chris Harmer ⭐⭐ (@ChrisHarmer15) reported

    @AskNationwide Nobody working today hour and 20 minutes on hold is taking the absolute piss to be quite honest

  • jlk100 jonik (@jlk100) reported

    @AskNationwide My son is 19, full time university student, and lives with me outside term-time. Is he covered under my Flex Plus travel insurance? I can’t find the answer anywhere and have been hanging on phone to them for nearly an hour, so hoping you can help please?

  • MarkInWillesden Mark (@MarkInWillesden) reported

    @AskNationwide You've mucked me about long enough. You had three chances to help me and because of a problem you created I'm out-of-pocket No thanks, I've made my mind up.

  • HRW2811 HW (@HRW2811) reported

    @AskNationwide Thanks for the quick reply. This number isn't suitable because its a customer service number and I don't have account details to use. There is no option to just speak to an advisor. Do you have a number for your HR team? Thanks

  • EPFirst_ltd EPFirst (@EPFirst_ltd) reported

    @AskNationwide why do none of your mortgage advisors know what a CIFAS marker is!? Can’t offer any help to remove it at all. Won’t discuss a declined mortgage application - complete stonewalling at every turn. Now have to resort to ombudsman for help!

  • StuartAitchiso6 Stuart Aitchison (@StuartAitchiso6) reported

    @AskNationwide hi wages not gone in yet an normally jn just after midnight not sure if its an issue with my wages or nationwde are just later then usual

  • ChrisHarmer15 Chris Harmer ⭐⭐ (@ChrisHarmer15) reported

    @AskNationwide We've now surpassed the 2 hour mark what the actual **** are your phone staff doing?