Nationwide

Is Nationwide down in Hayes, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hayes, Greater London, England 12/12/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Hayes, Greater London, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website

Community Discussion

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Nationwide Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mreeder220 Mark Reeder (@mreeder220) reported

    @AskNationwide is the online chat even working today?

  • BobMath91726604 Bob Mathews (@BobMath91726604) reported

    @AskNationwide I can see the icon , but when i click on it the blue wheel spins round for a minute , saying "establishing secure connection" , then goes to the "request timed out" message . Oh AND the desktop internet banking is down too , won't let me access it on my laptop !!

  • AidanEl67482581 Aidan Elliott (@AidanEl67482581) reported

    @AskNationwide It’s actually ridiculous. You claim that I can still use my money but my bank accounts won’t update with available funds? I’m praying so many like me finally leave your terrible bank. Bunch of mugs.

  • itsjillgardner The-Fat:Controller 🏁🛡😀🟥🦕🥩 🗽 (@itsjillgardner) reported

    Dear @AskNationwide Why are you incentivising your customers to use a bank card with their shopping. I am a loyal Nationwide customer of nearly 30 years. I prefer to use cash for many reasons. Do I get any rewards for withdrawing cash from your counters? #CashIsKing

  • suukii Dr Su White (@suukii) reported

    @AskNationwide Repeating your requirements which I read every single time I use your app does not address the issue.

  • dmt1978 Dave Tickle (@dmt1978) reported

    @AskNationwide my card has stopped working for no reason. Your advice? Call us when we're open. Are you kidding????

  • Pomeranianslave Nicola 🇺🇦🇪🇺💙💚#StandwithUkraine #FBPE (@Pomeranianslave) reported

    @FreddySky @AskNationwide All of the ones that think it ok to ram women's time of the month, incontinence products, menopause products or other hormone replacement products down our throats all the time. Also those bloody numan ads. Can all go in the bin.

  • DragonWolf5589 Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported

    @AskNationwide It was a cashback marketing offer But the issue is it went to my old email address when I've changed my account with the new/current email.

  • BobMath91726604 Bob Mathews (@BobMath91726604) reported

    @AskNationwide Hi Mel , yes , latest version of the app . Have uninstalled and now it won't even let me reinstall the app as it's giving me the same error message !!

  • BobMath91726604 Bob Mathews (@BobMath91726604) reported

    @AskNationwide Thanks Mel , I'll try rebooting the phone in a bit and see if that helps. although it obviously doesn't explain why I can't access the desktop site on my MacBook , things that make you go hmmm ...