Is Nationwide down in Hayes, Greater London, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
The latest reports from users having issues in Hayes come from postal codes UB3.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hayes, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Nationwide
Nationwide is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (29%)
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Login (29%)
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Website (23%)
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Transactions (12%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near Hayes, Greater London, England
The most recent Nationwide outage reports came from the following cities: London, Hounslow, Hayes, Wembley, Kensington and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Website | |
| Hounslow |
Login | |
| Hayes |
Transactions | |
| London |
Login | |
| Wembley |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Martin O'Boyle
(@MartinOBoyle) reported
@AskNationwide trying to get my customer number so I can get into my mobile app could you send me a number so I could call someone
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Martin O'Boyle
(@MartinOBoyle) reported
@AskNationwide trying to change my number on my mobile banking app but forgot my customer number any chance you could pop us a DM
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To much cleaning plz help
(@HurricaneHam) reported
@AskNationwide hey. I'm wondering if I can cancel a pending payment via the banking app or the browser site?
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Paul Smith
(@mainlymono) reported
@AskNationwide Trying to log on to my account just now, no text code received, two attempts. any known issues? (Logged on OK with card reader)
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shaun conroy
(@shaunconroy2) reported
@AskNationwide hi my Debit card seems to have stopped working in the majority of ATMs, chip and pin still working but cant withdraw cash. I dont see anywhere to order new card on my app only lost and stolen cards.
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Keeley McEvely
(@keeleymcevely) reported
@AskNationwide are there any reported issues with the app?
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Nicola Vella
(@NicolaVella4) reported
@s_ellerington @AskNationwide I have this too. Used the app a few days ago no problem and now it wants me to reenrol. Haven't updated the app or done anything else. Seems odd
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David 💙
(@65Dangermouse) reported
@AskNationwide hi is there a problem with your banking app. I am being told when I try to log in get a message saying we are sorry to safeguard your accounts we need to reconfirm your security details. Please re-enroll on the banking app or call us on 03452 660894 for more info.
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Jayakrishnan
(@jkhere4all) reported
@AskNationwide Just tried on my laptop. 100% problem is with your 3D secure verification step. After I verify the message on NW app, Amex logs me out. I do not have time to talk to your team. I will use another bank account.
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byMrsP
(@byMrsP) reported
@AskNationwide Shame Nationwide closed our local branch down. We now don’t have a bank or building society in our town. Sadly nothing further you can help us with as we can’t do the children’s monthly savings trip to you for them to take part physically in the same ritual I did as a child