Is Nationwide down in Hayes, Greater London, England?
Some problems detected
Users are reporting problems related to: website, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hayes, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at Nationwide
Nationwide is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (31%)
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Mobile App (28%)
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Login (28%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent Nationwide outage reports came from the following cities: Watford, Walton-on-Thames, Fulham, Slough and London.
| City | Problem Type | Report Time |
|---|---|---|
 Watford |
Website | |
| Walton-on-Thames |
Login | |
| Fulham |
Login | |
| Slough |
Login | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Hmmmm? 🇬🇧
(@Hmmmm12245233) reported
@AskNationwide It's a regular fail, no problem with phone reception Vodafone and other codes arrive fine it's your systems
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Lavici.eth
(@LaviciNFT) reported
@AskNationwide The card isn’t frozen. Your colleague tweeted me back two days ago saying this is a known issue and you have received tweets from other customers since who are also having the same problem..
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Lavici.eth
(@LaviciNFT) reported
@AskNationwide When reporting a card as lost or stolen in online banking it asks to enter the lost or stolen card into a card reader to verify.. have been told by your colleague on Twitter that it’s a known issue within nationwide and is being looked into ..
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Rachel
(@Rachel_Press) reported
@AskNationwide hi my Internet banking says I need to re-enroll but then it doesn't load as says there's been a system error? Been trying since 4am this morning?
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Marina Wallis
(@Marina1330) reported
@AskNationwide We have done that and they could not help
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jake ☘️
(@mccajake) reported
@AskNationwide I’m currently in the process of changing a current account into a FlexStudent account, and about to “perform eligibility check”, but the “Continue” button isn’t working. any advice on how to fix it?
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Alex Barber
(@alexbarb49) reported
@AskNationwide I’m disgusted by the lack of customer service from the mortgage works. The staff refusal to escalate my call, all you get is computer says no.
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J
(@enrdmjayao) reported
@AskNationwide How long will a transfer take to go in please roughly? Have transferred money from an external banking provider's account to the Help to Buy.
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William B-J
(@wombat3024) reported
@AskNationwide You absolutely have to be joking with this tweet. We have been given nothing but obstructive behaviour, lies and incompetence since I started the procedure to close my late mother's account and access the money. You are deliberately holding on to MY money to increase your profits
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Lee Gage
(@LeeGage2) reported
@AskNationwide I can't phone you I'm on the nile. Please help