Nationwide status: access issues and outage reports

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent Nationwide outage reports came from the following cities: Twickenham, Hounslow, and Hayes.

City	Problem Type	Report Time
Twickenham	Login	16 days ago
Hounslow	Login	2 months ago
Hayes	Transactions	2 months ago
Wembley	Mobile App	2 months ago
Hounslow	Login	3 months ago
Watford	Website	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Maureen McGinn (@mcginn_maureen) reported 12 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Who Cares (@ihatetimBL) reported 23 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

• 
  Nigel Vivian (@nigelvivian) reported 23 minutes ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  Stephen McClay (@SMcClay29) reported 25 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

• 
  Who Me? (@Mr_ML07) reported 31 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

• 
  Who Cares (@ihatetimBL) reported 38 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Steve Brown (@BrownGFX) reported 40 minutes ago from Kingston upon Thames, England

  @AskNationwide We have separate login credentials but all accounts are in joint names

• 
  Adam Rees-Taylor (@adamreestaylor) reported 41 minutes ago from Kingston upon Thames, England

  @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 49 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Morgan (@twmorgan11) reported 4 minutes ago

  @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card

• 
  Bobby Zelmut (@cockwomblefree) reported 5 minutes ago

  @AskNationwide my online banking app is not working. I have restarted phone and checked for updates. Is your service down?

• 
  CJ © 📷 (@photo_cj) reported 11 minutes ago

  @AskNationwide No, it's okay. Decision made as there is also reduced branch access to consider. If you don’t already have digital access, then you are basically stuffed! After 30years loyalty, we are too old to get all technical with new phones & expensive hardware along with broadband etc

• 
  krupal (@krupalb) reported 13 minutes ago

  Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...

• 
  Vivian Brickell (@TheOldDear) reported 17 minutes ago

  @AskNationwide I did. I tried again. That’s I was wondering if you’d been having IT problems.

• 
  Wayne Robertson (@2024Wayne) reported 21 minutes ago

  @MartinSLewis @Zopa @AskNationwide Hi Martin, help required CAB no one available to help, complaints in with both Zopa and nationwide but they are both passing the buck. Zopa sent Nationwide money via Zap, the money was to an old nationwide account which is closed. I was told the

• 
  Leej Low (@low8991) reported 32 minutes ago

  @AskNationwide hi I’m trying to register with nationwide to view my mortgage but you don’t recognize my mortgage number? Can u help?

• 
  Barbara Rogers (@Barbarasreps) reported 34 minutes ago

  @AskNationwide Did you have a problem on Friday making payments or posting payments to accounts?

• 
  Claire McClean (@Claire__McClean) reported 36 minutes ago

  @AskNationwide I have called your customer service line and have been told that there is no way for me to be sent or be told what my long number on my card is. Is that correct? In which case if you need a refund onto a card you don't have you have no way of getting the refund.

• 
  CJ © 📷 (@photo_cj) reported 37 minutes ago

  @AskNationwide Gave up after 40mins Decided to look at opening a @NatWest_Help account instead of adding to the ones I have with you, which will probably close as I don't have any digital access (very old, long standing accounts).