Nationwide

Is Nationwide down in Hayes, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hayes, Greater London, England 12/03/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (23%)

    Website (23%)

  3. Login (18%)

    Login (18%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Hayes, Greater London, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomMitcham Website

Community Discussion

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Nationwide Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • sassybadassy15 Jen (@sassybadassy15) reported

    @AskNationwide So your phone team were more helpful and managed to help me recover the duplicate payment and it's now back in my account. Please can you train your webchat staff to not be dismissive & tell me to wait 8 days - they could have said please call to discuss and see what we can do

  • safc442 mark (@safc442) reported

    @AskNationwide Hello can you help me I have a besness called LBK upholstery I’m getting a few call of people who bank with nationwide asking me money been taken out there account because your bank using LBK for abbreviation for labbrooks bookies can you help me please

  • jamiejohna Jamie Atkins (@jamiejohna) reported

    @AskNationwide Didn't receive any emails to say if I'd qualified for January's start to save prize draw and the result. Looking at other Tweets this looks to be a wide issue...

  • GLenLens Susan Glen (@GLenLens) reported

    I’m fed up with making phone calls to Nationwide and then being put on hold for 30 minutes. I’ve made 3 calls so far and have not got through. @AskNationwide please help me sort this out!

  • OTJD91 Ollie (@OTJD91) reported

    @AskNationwide hi, your decision in principle function is down - any idea when it might be back up and running? Thanks

  • KazzaB10 Kazza B (@KazzaB10) reported

    @HSBC ' Opening up a world of opportunity for our customers' rubbish! My 86 yr old mum has just walked up a hill with £300 in £2 to put into her account - a customer over 50 yrs to be told she couldnt, no counters! Shameful! Walked down the hill to @AskNationwide.no issues.

  • PMssewerswims I P Freely (@PMssewerswims) reported

    @AskNationwide Trying to make contact regarding an issue. The systems are to be blunt pathetic. Unacceptable in 2022.

  • BtcStonks Leaky Wallet 🌐 A real Icon (@BtcStonks) reported

    @AskNationwide Soon as you give us our money you have help for 4 months we may consider getting a mortgage but no with you. 4 months tour director should be jailed! Yes Joe

  • JoeM_L Joe (@JoeM_L) reported

    @AskNationwide I tried looking for a chat service and cannot find one, not on the link you have sent either. Where is it?

  • elouiseexo 🌤 (@elouiseexo) reported

    @AskNationwide Hi i was meant to receive my wages today as my payslip says 31st, is there an issue?