Nationwide status: access issues and outage reports

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent Nationwide outage reports came from the following cities: Twickenham, Hounslow, Hayes, and Wembley.

City	Problem Type	Report Time
Twickenham	Login	8 days ago
Hounslow	Login	1 month ago
Hayes	Transactions	2 months ago
Wembley	Mobile App	2 months ago
Hounslow	Login	2 months ago
Watford	Website	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Who Cares (@ihatetimBL) reported 8 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Maureen McGinn (@mcginn_maureen) reported 13 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Adam Rees-Taylor (@adamreestaylor) reported 17 minutes ago from Kingston upon Thames, England

  @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

• 
  Nigel Vivian (@nigelvivian) reported 36 minutes ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  Steve Brown (@BrownGFX) reported 38 minutes ago from Kingston upon Thames, England

  @AskNationwide We have separate login credentials but all accounts are in joint names

• 
  Stephen McClay (@SMcClay29) reported 38 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 43 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

• 
  Who Cares (@ihatetimBL) reported 44 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

• 
  Who Me? (@Mr_ML07) reported 57 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@ryansmi89) reported 4 minutes ago

  @AskNationwide 45 minutes on the phone, assured my issue was resolved. Came off the phone, it happened again. Now been waiting an hour and a half on live chat. Not best pleased with such poor service.

• 
  Susan Jarvis (@AttonSusan) reported 7 minutes ago

  @AskNationwide Is this a continuation of the technical issues being experienced all over the long Easter weekend? I have several accounts with Nationwide and have never been cancelled due to "the results of [your] final checks"! (Whatever they are...)

• 
  J Jones (@JJones87684337) reported 12 minutes ago

  @AskNationwide Your banking app is not working properly. People cannot log in.

• 
  Mind Crypto 🍥 (@MindCrypto_) reported 13 minutes ago

  @BeardyInvestor @AskNationwide This is ultimately an FCA overreach (Nationwide was fined £44M in Dec,25) which in-turn means; it's about protecting the bank's money from having to refund yours later. Over regulation and lack of autonomy for the customer. Annoying!

• 
  Darren Woods (@spinneywoods) reported 13 minutes ago

  @AskNationwide must say very unhelpful with a concern about my account not good customer service

• 
  Diana Kimpton (@dianakimpton) reported 14 minutes ago

  @AskNationwide I’ve already spent an hour on chat trying to log a complaint. Tortuously slow and very frustrating.

• 
  A S Rees (@reessandm) reported 18 minutes ago

  @AskNationwide Can't request pin reminder to access card reader

• 
  asma (@asmaabdv) reported 22 minutes ago

  @AskNationwide my father is having issue with the android version of the app it will not let him put his pass number in, it’s up to date and uninstalled and reinstalled and it’s still not letting him put in his pass number. What can we do to fix it?

• 
  Tamara G (@wacgirl) reported 23 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

• 
  Christine Bickley 🇬🇧 (@bickley200) reported 25 minutes ago

  Was due to travel to DBX on 2nd March. Trying to claim back loss of AirB&B cost from @AskNationwide Flex Plus (covered by @avivaplc) and being told 'Underwriters are discussing it'. Checked Ts&Cs and we have complied with all. Anyone else having this problem? @Telegraph