Nationwide

Is Nationwide down in Walton-on-Thames, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Walton-on-Thames, Surrey, England 06/26/2025 02:35

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Transactions (30%)

    Transactions (30%)

  3. Website (15%)

    Website (15%)

  4. Login (13%)

    Login (13%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Guildford, Morden, Paddington and Cricklewood.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Transactions
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • mikephotowild60 Mike (@mikephotowild60) reported from Guildford, England

    @Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Pax3052 Pax 🇺🇦🔼 (@Pax3052) reported

    @AskNationwide Quick question about the one-time login code for app & website. Not sure when it's being introduced but I'm going to the USA on Saturday, so can one time codes be sent abroad via SMS. I may be using a pay as you go phone, so will SMS codes work with that? Thanks

  • GavinBowles_ Gavin (@GavinBowles_) reported

    @AskNationwide I’m having difficulty adding my debit card to Apple Pay - are you able to assist - it just keeps coming up with an error and Apple say you may need to review something. Thanks.

  • marty_lawrance marty lawrance (@marty_lawrance) reported

    @AskNationwide I want to move savings to another bank. I have transferred from my Instant Access 8 to my Flex account this morning. Do I have to wait a period of time before I can transfer from Flex to another bank? As I am struggling to do that just now.

  • hhazywazy Hazell Somerville (@hhazywazy) reported

    @lucygracce @AskNationwide Oh and mines started as a biometric issue.

  • AStraw253 A (@AStraw253) reported

    Is @AskNationwide down or have you just blocked my card again when I try to make a payment? Wouldn't be too bad if I wasn't waiting 20+ minutes to talk to someone online and still not getting a reply.

  • roversrovers Colin Whalley (@roversrovers) reported

    @AskNationwide hi my credit card is coming up as invalid could anyone help please.

  • Noahjames_nan Noah's nan🐦 (@Noahjames_nan) reported

    @Claire_Edberg @MartinSLewis @AskNationwide The joke is that the staff are working inside even though the branch is closed, I've gone to the ATM and not been able to get any money out and another time couldn't get a mini statement because it was out of paper!

  • AnnParkes2 Annie (@AnnParkes2) reported

    @AskNationwide Any known issues with internet banking today , not accepting my details ????

  • mheronart Michelle Heron Art (@mheronart) reported

    @AskNationwide are there problems today? As twice I’ve had my card declined and my other card hasn’t processed a payment.

  • mheronart Michelle Heron Art (@mheronart) reported

    @liam_fidoe @AskNationwide I’m having issues as well. My card got declined twice even though I have sufficient funds