Nationwide

Is Nationwide down in Walton-on-Thames, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Walton-on-Thames, Surrey, England 12/13/2024 05:50

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (27%)

    Mobile App (27%)

  2. Transactions (26%)

    Transactions (26%)

  3. Transfer (22%)

    Transfer (22%)

  4. Website (12%)

    Website (12%)

  5. Login (12%)

    Login (12%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent Nationwide outage reports came from the following cities: Mitcham, London, Hounslow and Richmond.

Loading map, please wait...
City Problem Type Report Time
United KingdomMitcham Transactions
United KingdomLondon Website
United KingdomLondon Transfer
United KingdomHounslow Mobile App
United KingdomRichmond Transfer
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • RunnerVi vi_runner (@RunnerVi) reported

    @AskNationwide It's an online payment and it tells me there's an issue with our system. Please try again later

  • keith_runs Keith Hollingsworth Ⓥ (@keith_runs) reported

    Having to use an @AskNationwide card reader to transfer money between accounts is ridiculous, it adds an unnecessary step into the customer journey which causes additional effort and frustration. Other banks don’t require this, so why should I jump through hoops with you?!

  • miadaisyc Maria Constant 🇺🇦 🇪🇺 🏳️‍🌈 💙🦂🌼❤️ (@miadaisyc) reported

    @AskNationwide i will give that a go. i was hoping it would just be a glitch.

  • KimTilsed Kim Tilsed (@KimTilsed) reported

    @AskNationwide Hi, how do I report a problem with one-time codes for online payment verification? I tried buying sth online the other night abt 22:15 and despite clicking "resend code" a number of times, nothing happened ... until next morning. Call after call btw 8:30 & midday🙄

  • Mahbuba21 Mahbuba Chowdhury (@Mahbuba21) reported

    @AskNationwide I had to cancel my cards and have still not received replacements. Your service has really deteriorated.

  • Pebbleigh Leigh McGough (@Pebbleigh) reported

    @AskNationwide is there an issue with payments coming into accounts this morning?

  • Bagathacat Kate Connolly (@Bagathacat) reported

    @AskNationwide hi, I’ve tried to log into the app but it’s asking me to re-enrol for security purposes. I’m trying to do that, but it’s just buffering. What should I do please? I’m at work and don’t have access to my customer number etc but need to access my accounts.

  • vickymiller7 vickyharvey (@vickymiller7) reported

    @AskNationwide can you tell@me if problem with online payments have tried to pay now 4 bills ranging from £15-£114 and all declined there is money in the account

  • Joe61423496 Joe (@Joe61423496) reported

    @AskNationwide Hi I switched with you last week but haven't received a card or a machine? My account has switched but I'm effectively locked out of it until I get any of these two things! Help!!

  • mbumpsmarsh Sarah Marsh (@mbumpsmarsh) reported

    @AskNationwide should be ashamed of themselves. @guardianmoney please help.