Is Nationwide down in Walton-on-Thames, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (39%)
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Transactions (29%)
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Website (13%)
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Login (10%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent Nationwide outage reports came from the following cities: Cricklewood, London, Slough, Feltham, Wembley, Uxbridge, Woking, Redhill and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Cricklewood |
Transactions | |
| London |
Mobile App | |
| London |
Transactions | |
| Slough |
Website | |
| Slough |
Transactions | |
| Feltham |
Login |
Community Discussion
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Nationwide Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@Fluffjig) reported
@AskNationwide I did this yesterday and I was told you had no record of my complaint. This morning I have been told you have no record of my conversation with your complaint team yesterday. I've tried so hard to speak to someone who can help. Please have someone from your complaint team call me
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Eleanor New gov. needed
(@albaugh_er) reported
@AskNationwide We have already spent 15 minutes explaining that if you dont’t recognise government documents that we have you are asking for the impossible. And yet someone is going to continue repeating the tosh?
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Iain McDonald
(@McDona1d) reported
@AskNationwide Case NBS 7658000 refers, phone initially went to LSG in May (yes May!) and now needing 3rd repair due to clear quality control issues. The poor communications, customer service (including Nationwide forgetting to pass on) and lack of ownership from Nationwide is unacceptable.
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Iain McDonald
(@McDona1d) reported
@AskNationwide TBH you're not actually here to help at all, does your CEO Debbie Crosbie approve that your customer service team advise and confirm you don't provide decent customer service or resolve issues caused by your supply partners? No yet response again for 5 days - NBS 7658000 refers!
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Dovetail
(@Lightenhousen) reported
@AskNationwide It's a flexible rate ISA and what you are saying is that you are not flexing the rates of existing customers and giving preferable rates on this to brand new customers. It's appalling will you fix the rate of interest on your variable rate mortgage customers? Don't think so!
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JB
(@james84085702) reported
@AskNationwide If you think this is an acceptable way to leave one of your long standing customers in the midst of a crime perpetrated against them then I dread to think what your customer care policies actually read like.
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Valeria La Capria Cause of Serious Annoyance FBPE
(@valeria_burge) reported
@TripWilliam @AskNationwide Speak for yourself, I'm delighted they support the RNLI. Maybe read some of the information about the life saving work this volunteer organisation does, instead of regurgitating lies
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Iain McDonald
(@McDona1d) reported
@AskNationwide Apple can repair a phone (properly) and return inside of 24 hours? Nationwide can't resolve within months for some reason. Worse though is the way you treat your customers. You should take ownership of your customers journey and deal with issues when caused by your suppliers.
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Lisa Kearney
(@LisaKea84738702) reported
@AskNationwide Neither were able to help. Perhaps you should stipulate that only VERY simple questions can be answered.
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Clare 💖🇬🇧🇺🇸
(@clarezings) reported
@AskNationwide Did that almost two weeks ago! You guys are too slow and it's costing me £££ I want 1.74% as discussed, stuff your 4.99 etc