Nationwide

Is Nationwide down in Guildford, Surrey, England?

Some problems detected

Users are reporting problems related to: mobile app, login and website.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Guildford, Surrey, England 03/27/2026 11:30

March 27: Problems at Nationwide

Nationwide is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (28%)

    Login (28%)

  3. Website (24%)

    Website (24%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent Nationwide outage reports came from the following cities: Horsham and Walton-on-Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomHorsham Login
United KingdomWalton-on-Thames Login
United KingdomHorsham Transfer
United KingdomWoking Mobile App
United KingdomGuildford Website
United KingdomHaslemere Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • mikephotowild60 Mike (@mikephotowild60) reported from Guildford, England

    @Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.

  • pmross Paul Mackenzie Ross 🇺🇦 (@pmross) reported from Aldershot, England

    Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ZionHmm Nick (@ZionHmm) reported

    @AskNationwide Can I msg you the number ? Also sorry but that page is no help, has no options for me and just leads me to online help which there isn’t any, could you please checks for me?:)

  • sivory20 Simon Ivory (@sivory20) reported

    @AskNationwide If my wife opened a 1 year Triple Access Online Saver 12 account in early February this year at 0.45%pa, why on earth does she have to apply for another new identical account to take advantage of the new 0.7% now on offer ? They're not Fixed Rate Bonds ???

  • becca_c_Lindsay Rebecca (@becca_c_Lindsay) reported

    @AskNationwide my bank statements still show my old address however I updated my address online when I moved (nearly 2 years ago) and now I need a bank statement showing my current address. Help

  • barryj2745 barry whelan (@barryj2745) reported

    @AskNationwide today I tried to make a one off payment from my flex basic account after twice inputting all the correct details was twice told there was an error, so I had to go to a post office to sort it. Card working ok. Do flex basic not allow 1 off payments

  • 22Crystal22 Crystal Loves Cats🐈😹⭐Coates (@22Crystal22) reported

    @AskNationwide she told me the scaffolding would be gone in 2 weeks and they are being so slow in removing it - can't even blame the weather

  • RebeccaLaChance Rebecca LaChance (@RebeccaLaChance) reported

    @AskNationwide That’s really a shame as this is going to take 15+ minutes on the phone when all that’s happened is you’ve made a mistake. If you can’t actually offer online chat to customers, it shouldn’t be listed on the site.

  • masterhotfuzz Richard Scott (@masterhotfuzz) reported

    It's sad that it's taken @AskNationwide 1 day to destroy a reputation that they had built with me for 10 years. Just shocking how bad their customer service has gotten lately. Time to look elsewhere.

  • gsdev90 Gavin Staniforth (@gsdev90) reported

    @benmcfc @AskNationwide haha yeah, I wonder if thats gonna be an issue with some of them. By all accounts though my mortgage should be paid off and has been for 2021 years!

  • scotym Scotty McFarland (@scotym) reported

    @AskNationwide been on hold for nearly 10 mins. Is there an issue?

  • RebeccaLaChance Rebecca LaChance (@RebeccaLaChance) reported

    @AskNationwide I have a very simple question I would love to just chat to someone quickly about online, but your “chat with us” button is nowhere to be found, despite your website’s assertion that I merely need to press the button during operating hours. Help?