Is Nationwide down in Redhill, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Redhill, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (27%)
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Login (20%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near Redhill, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Crawley |
Mobile App | |
| Redhill |
Website | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Redhill, England
Latest outage, problems and issue reports in Redhill and nearby locations:
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@mellowmark) reported
@AskNationwide Access to online banking and app has been blocked for a week now. I need access to my current account and savings account to buy food and pay bills. Have been a customer for over 25 years, why is my account blocked for no reason?
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Lesley Cooper
(@CoopLulu) reported
@AskNationwide Hi - we’ll I just phoned again & spoke to Jackie who immediately understood there is a technical problem with my policy & said this needed to be sorted before renewal. She has promised to get back to me asap after she’s spoken to the technical team
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Joe Mezz
(@Joe37705923) reported
@AskNationwide I have done before and it resolved the issue, it's just a bit annoying to setup the card again. Any other ways or is that the only way?
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Dermot McGlynn
(@McglynnDermot) reported
@AskNationwide Good morning Claire. After 170 days why should I, the customer, be chasing anyone? Your CEO knows all about this & still we wait. My wife is struggling, my son is struggling, I'm trying to hold it together for all, & your company couldn't care less.
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Siobhan Taylor
(@ShivviTaylor) reported
@AskNationwide absolutely shocking service from yourselves! Applied for a mortgage on 8th March and documents are still to be reviewed and have been told you're on a 5 day turn around. Constantly have the phone put down on me and told to call back another day after 4pm!
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The__Farmster
(@The__Farmster) reported
@AskNationwide That contact page is awful. Unless you fit into one of Nationwide’s rigid categories it just takes you round in circles.
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King George III
(@KngGrgeIII) reported
@Samantha_editor @AskNationwide I shut down my phone. Restarted, and then reinstalled app. Now works.
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Dermot McGlynn
(@McglynnDermot) reported
@AskNationwide Thank you Oliver but a DM takes me out of the public domain & I'm doing this to inform people so they can make an informed decision. We don't want people thinking that Nationwide Building Society care for their customers when they obviously don't, from the CEO down.
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Stevie
(@ole7070) reported
Hi @AskNationwide I've been waiting 10 weeks now to get storm damage fixed through our house insurance. Can you advise when contacting @financialombuds should my complaint be against @rsagroup who underwrite or the policy supplier? Customer service has been utterly dismal
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Banksy
(@beautybrowderby) reported
@AskNationwide I went into one of your branches today and asked to deposit money into my husband’s current account with you and was told that you no longer accept cash deposits over the counter? Yet your website says it does!