Is Nationwide down in Caterham, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (31%)
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Mobile App (28%)
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Login (28%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Crawley |
Mobile App | |
| Redhill |
Website | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website |
Community Discussion
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Nationwide Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Annie
(@beederry25) reported
@AskNationwide you have closed my sisters account, she will not hear from fraud squad until 2023.. with no access to money or payments coming in what is she expected to do? This is urgent and has caused her a lot of stress. Can someone please help????
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Al Heron 🇺🇦 #JFT97
(@Al_roar) reported
@eon_next There's really no need. Just pay my money without delay. The request is in, but you seem to want to take 15 days having dishonestly claimed it's down to @AskNationwide.
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Stron Tium
(@strontium74) reported
@AskNationwide Hi Jamie, you can’t ONLY apologise for this. Nationwide can sort out their customer service, especially on a fraud helpline. So disappointed in nationwide
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Snap
(@VPG_Snap) reported
@dianepickup @AskNationwide Let’s just hope when they open tomorrow they will provide public information as to what the issue was and when we can expect payments. I feel it will be sooner than later because otherwise that news coverage that will come tomorrow will be a hell lot worse!
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aka James Bond
(@FeelitWorking) reported
@AskNationwide why is @Lenstore refusing your credit card? They accept visa debit, not credit... I have had a problem with other companies stating you don't use their authentication system for credit cards.
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Mark Mitchell 馬可友
(@vancouverbrit) reported
@AskNationwide how do I get in contact with your switch team? It’s now over a month since I opened the account - neither customer service nor complaints are doing anything! This is some of the worst customer service I’ve ever experienced from a UK bank! #customerservicefail
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CET
(@CET_UK) reported
@mrsv1997 @AskNationwide Hello. I am sorry to hear about this. Can you DM us your CET reference number please? It should start with 'HE'. I will then pass your details on to the Customer Relations Team who will look into this for you.
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Micky Boyd
(@boydie71) reported
@AskNationwide is it common practice that if one of mortgage advisors goes on leave, the customer is left chasing up desperately trying to make contact with someone who can help? The last two weeks have been wholly unacceptable from #Nationwide.
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Kate
(@KateRumTruffle) reported
Hi @AskNationwide please can you help? You sent me a new credit card as mine had expired. The letter said it would start working straight away. It’s not worked yet and I really need to be able to use it.
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Snap
(@VPG_Snap) reported
@dianepickup @AskNationwide Unfortunately doubt it’s a nationwide issue. My mum banks with them and whilst her Child Benefit went in today her PIP hasn’t. Appears this has been an issue for people since late last week :(