Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 11/17/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Georginapalette Georgina (@Georginapalette) reported

    @EricaSnowden4 @AskNationwide Mine started working again!

  • Georginapalette Georgina (@Georginapalette) reported

    @AskNationwide It’s working again but kept showing me my accounts as blank with nothing in them and when trying to transfer wouldn’t load

  • dvredxvil j a y  (@dvredxvil) reported

    @AskNationwide I can’t see my pending transactions on my banking app, i get the message “we couldn't load your pending transactions. There seems to be a problem retrieving your pending transactions. Please try again.” Help? Yes i’ve deleted and reinstalled the app to no avail

  • riaadelaide ♡ria♡ (@riaadelaide) reported

    @AskNationwide hi, is there a known problem with your app right now? It's saying "sorry we're unable to show your all your account info at the moment" so I can't access anything.

  • andynewts Andrew Newton (@andynewts) reported

    Hey @AskNationwide why is the number on your website to report a fraud and a lost card not working? My wife needs to report a card fraud but your number doesn't work

  • plodge5 plodge (@plodge5) reported

    @AskNationwide appalling service, moved from one department to another, no help from anyone. Been going on for weeks, I am not mobile dont do online banking and finding it very stressful I am 91 years old and feeling fobbed off.

  • SocialistCapit2 Tofu-eating wokerati, anti-growth coalition. (@SocialistCapit2) reported

    As a @AskNationwide customer, I'm not keen on your TV advert normalising being unable to afford the basics, in the 5th biggest economy in the world.

  • bIuemason laura (@bIuemason) reported

    why is nationwide accounts down and saying we might not be able to make payments. we need to go out. this bank is never working. @AskNationwide are you sorting it out?

  • Georginapalette Georgina (@Georginapalette) reported

    @AskNationwide is there an issue with online banking I can’t seem to get into my accounts to transfer from my savings account?

  • KeighleyWest Keighley West (@KeighleyWest) reported

    Another day, another @AskNationwide app problem!! 🤬🤬🤬