Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 02/22/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Login (28%)

    Login (28%)

  3. Website (26%)

    Website (26%)

  4. Transactions (9%)

    Transactions (9%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: Crawley, Worcester Park and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Mobile App
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomCrawley Mobile App

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • dawesc dawesc (@dawesc) reported

    @AskNationwide sitting on hold for another 30 minutes today to be given the runaround again. You should be ashamed of your lack of customer service

  • KevanRamsdale kevan ramsdale (@KevanRamsdale) reported

    @AskNationwide Clearly your training or lack of hasn't taught you about the Provisions of service S29 EA2010 or the fact that dictating the terms by which you provide a service is discrimination victimisation & harrasment P1-7! Mpearce who lied in email 24/01/22 i'm still waiting from call from

  • Hatspin Hattie in Paris (@Hatspin) reported

    @AskNationwide hi - you have made it impossible to cancel stolen cards abroad without the app. My parents are in their 70’s. They do not have apps for everything. Exactly how is this helpful?!

  • vmyersecosse Vicky Myers (She/Her) (@vmyersecosse) reported

    @AskNationwide @BlondeHistorian You need to be more proactive than this! You could DM privately to get the details rather than expecting this customer to call and wait on hold to speak to someone. VERY POOR customer service @AskNationwide 👎🏻

  • ChrisHarmer15 Chris Harmer ⭐⭐ (@ChrisHarmer15) reported

    @AskNationwide hello, my mortgage broker has spelt my partners name wrong on mortgage application 1 letter is wrong, is this an easy fix or would a whole new applied submitting. Thanks

  • Leesa_fairy Lisa Barnett (@Leesa_fairy) reported

    @AskNationwide No kyle, if I did, I wouldn't be in this ridiculous situation. You could whataspp me as I have hotel wifi but that does not seem an option. As said previously, good luck monday. I want compensation for not access to my own money for two weeks on a holiday. Its jokes

  • BRYANCR54847829 BRYAN CRAWFORD (@BRYANCR54847829) reported

    @AskNationwide I am 76 and live alone and this avalanche of verbiage is getting me down. Oh,dear,I clean forgot the Nationwide's new logo is Money first People second. This tweet is a complete waste of time.

  • emma64979643 emma-kvs (@emma64979643) reported

    @AskNationwide Think like many other members I will vote with my feet… very unhelpful service. Used to be a pleasure to visit branch. Not so anymore

  • Emaffynaeweel Alan Weir (@Emaffynaeweel) reported

    @AskNationwide I’d ask the Nigerian prince that I lent money to last week if he could help?

  • Aldrin_Singh Aldrin Singh (@Aldrin_Singh) reported

    @AskNationwide Already put a complaint in. But doesn’t seem like Nationwide actually care about their customers especially given the circumstances of the pandemic. I’m very dissapointed with Nationwide’s customer service. I will be telling everyone to never use Nationwide