Is Nationwide down in Caterham, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (39%)
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Transactions (29%)
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Website (14%)
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Login (10%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Orpington, Lewisham, Redhill and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Transactions | |
| London |
Login | |
| London |
Transactions | |
| Orpington |
Mobile App | |
| London |
Transactions |
Community Discussion
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Nationwide Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Tunnocks
(@shrillybargs) reported
@AskNationwide I am currently a very long standing Nationwide customer. Will be going into my local branch on Monday to make a formal complaint. ‘Amy’ was extremely quick to lecture me, but very reticent now.
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Ian Jones
(@IanJones_16) reported
@AskNationwide The agent believed it was a card issue.
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Ian Jones
(@IanJones_16) reported
Just spent 40 minutes on the phone to @AskNationwide in an attempt to sort out a payment that doesn’t appear to have gone through. Only for me to be lost whilst being move from one person to another. Look, help me out or @riannedowney_ will be asking you why I’m not at her gig.
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Debra Patnaude
(@Debradpat) reported
@AskNationwide DM sent nothing done by nationwide. Email from louuse promisng to call me. No call from Louise. Not sure whatelse Nationwide wont do to sort outvthis problem. . Contacting Debbie Crosby CEO perhaps she can explain why nationwide is so inept. #inept #shambkez
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Heather Godfrey
(@HeatherVGodfrey) reported
Well, @AskNationwide, you are advertising your support service for people who need advice on the cost of living, but how us it that someone like me, who has an account problem, has to make do with a stupid chat-bot?
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Matt Budden
(@mattbudden94) reported
@AskNationwide my current accounts have disappeared from online banking. Please help ASAP
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Matt Budden
(@mattbudden94) reported
@joelycett I phone @AskNationwide this morning to be told that we are locked out of our current accounts until we can contact this specific team on Monday. We had no feedback to our reply on Monday last week and they have just blocked them. We have no access to our money
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Tom from Retford 🏳️⚧️🏳️🌈🇪🇺👠🐶
(@tommyndavis1952) reported
@courtneyapril34 @AskNationwide We have joint accounts so should not be a problem
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Rebekah Wershbale
(@RebekahTake1) reported
@AskNationwide @shrillybargs Oooh ****, really? Amy, are you an adult baby? Why ya bringing ya diaper to work? I really cba switching banks but I will if Nationwide's official position is pro paedo age play fetish. This is mad.
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Dave Todd
(@TheTMLBT) reported
Dear @TheAA_UK, You wrote to me on 31/10 to say my Complaint would be investigated and you would contact me within 28 days. That was more than 28 days ago. Apparently your Complaints Procedure is as reliable as your breakdown service? Why do @AskNationwide use you again?