Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 01/13/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: Crawley, Redhill and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Sammallahti Leo Sammallahti (@Sammallahti) reported

    @BertAW_Russell @AskNationwide Should look into it, pretty sure it was initiated top-down by the management so they could jump on the 1980s stock market speculation boom. Sampo is now the biggest owner of Nordea, while the biggest owners of Sampo are Finnish state investment and pension funds.

  • VeryDemure DMview (@VeryDemure) reported

    @AskNationwide Thank you. Wld rather hv had issue resolveded than had to complain tho! wider training issues & process need fix to improve customer sevice& fraud. Not prot bank or customer at mo! Too much computer says no. Look forward to hearing from you to resolve issue.

  • 14UR3N_ Lauren Gray✌🏼 (@14UR3N_) reported

    @AskNationwide hi I have two charges on my account under Uber but myself and Uber have no receipt of those purchases can you help

  • Ginja_Ninja_83 Chase Heller (@Ginja_Ninja_83) reported

    @AskNationwide I just opened a FlexBasic account and saw today (after using my card in error) my account was showing -£5.10. I quickly transfered £10 in to bring it back over zero, but a) will I be charged for this and b) can I turn that off so I can't go overdrawn? Thanks.

  • RousselMeggy Meggy Roussel (@RousselMeggy) reported

    Okay @AskNationwide, this is not funny anymore. Every time I try to pay online, you block my card and I need to call you. I know I'm awesome but I wish I could order food without having to spend an hour on the phone...

  • njg1001 NJG1001 (@njg1001) reported

    @AskNationwide Hi Marcus, yes the issue was spotted on Monday and a fault raised. Now, as he doesn’t have a completion date (because the offer is not complete) it will be 5 days before it’s looked at.

  • _problembear testpilot (@_problembear) reported

    @AskNationwide ive been putting money into a savings account I didn't realise my ex still had access to and she has taken £550 from me. what do i do?

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • turnock_john John Turnock (@turnock_john) reported

    @AskNationwide just transferred my account and service is pretty poor so far and issues not resolved. I will now have to travel into a branch to sort. Not good.

  • MissSmallVoice SMV (@MissSmallVoice) reported

    @AskNationwide Thanks Sherrie. In this climate of huge amount of scams etc. , it's a bit of a worry. Should I call the fraud team just to make sure no one was trying to access our accounts in the branch? CCTV would show it was not us.