Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 12/18/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: Redhill and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • DaleAitkenhead Dale Aitkenhead (@DaleAitkenhead) reported

    @AskNationwide is your mobile banking app down ? It won’t fire up on my iPhone

  • thisonebitesya C.B (@thisonebitesya) reported

    @AskNationwide Is there any issues with the iOS App? Very laggy for me all the time when using on my iPhone 12 Mini

  • SteveHocking Steve Hocking (@SteveHocking) reported

    @AskNationwide I'm trying to make an appointment at your Preston branch to transfer a savings account to my nephew but the branch line is never open (trying for days now) can you help?

  • itzflynn Ryan Flynn (@itzflynn) reported

    @AskNationwide can I have help locating my full bank account number please. I have tried looking at my statements but cannot locate it and I don’t have a cheque book

  • Banks13061 Banks1306 (@Banks13061) reported

    @AskNationwide I have had very poor service from a local garage. The amount is only small. Can you recover it from their bank as they have refused to refund.

  • Shane14640547 Zatiq (@Shane14640547) reported

    @AskNationwide £21.46 has been taken out of my account via a transfer from "SUNDRIES" help me out please

  • Drew129Law Drew Law (@Drew129Law) reported

    @AskNationwide It’s awful, Jo. My family are hugely distressed as we have no clear answer how our lovely mum died, and I did my best talking to a lady in your bereavement helpline, and she said I should send documents, and I didbut we still getting horrible letters about arrears. PLEASE HELP!

  • jimwaggy Jim Wagner (@jimwaggy) reported

    @AskNationwide I was told I’d receive a phone call between 13.00-14.00 regarding a problem at Rickmansworth store this morning, what’s going on please ? I am James Wagner,

  • aaj8714 Anthony Jones (@aaj8714) reported

    @AskNationwide unreal as soon as i try just now it works okay so there must have been issue for last hour BUT all sorted it seems

  • theabdulML Abdul Muhaymin (@theabdulML) reported

    @AskNationwide Yes. It’s worked. Thank you. It specifically says on the website that you don’t need a card reader when sending to regular payees