Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 12/07/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (23%)

    Website (23%)

  3. Login (19%)

    Login (19%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomMitcham Website

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • thealexfreed alex freed (@thealexfreed) reported

    @AskNationwide Or at least not a problem for Nationwide that staff use ‘implausible deniability, so that the law, bank policy or citizens advice can be ignored & denied ?

  • turnbullissimo Harry Turnbull (@turnbullissimo) reported

    @AskNationwide Dear NW your 2 yr fixed rate bond is quoted at 3.5% on your website but a general search of best buys shows Nationwide at 4%. Please explain.

  • complainer_mr I Love Turtles (@complainer_mr) reported

    @AskNationwide why are you taking longer than 8 weeks to reply to complaints? Initially you said 5 working days.. now on week 9.5… in the meantime mortgage rates have trebled @MartinSLewis

  • Jaggo18 Iain (@Jaggo18) reported

    @AskNationwide Got a msg saying theres a prob setting up my new PCA & I had to call.Waited 40 mins to be told that the team I needed to speak to was closed for the w/end & the issue would be raised as a priority & someone would contact me. No one has Not happy!

  • sophz1985 Sophie Teff (@sophz1985) reported

    @AskNationwide I ordered new cards in my married name, but they have all arrived in my maiden name! How can I fix this? I had waited over 30mins on the phone to order these!

  • sl_butterworth Sarah (@sl_butterworth) reported

    @AskNationwide hi I’m suddenly unable to pay for transactions online; it keeps saying transaction refused. Can you help please?

  • zag_consultants ZAG Consultants (@zag_consultants) reported

    @AskNationwide Hi, I'm in Cape Town and having problems with the card reader, tried calling but lines unavailable - email address or whatsapp?

  • badtoilet Cal (@badtoilet) reported

    @AskNationwide banking app working since days? Tried uninstall reinstall help please.

  • AmyWethers Am¥ Wethers Ⓥ 🌱🐝 에이미 #TeamLVG (@AmyWethers) reported

    @AskNationwide Having an issue with the mobile app. Try to log in and it wants me to register for the app. Did it all and was able to log in. Went back onto app a few minutes later and its asking me to register for the app again?

  • Bshface Bianca (@Bshface) reported

    @AskNationwide have a question about my accounts and been on hold forever on the phone. Can someone please help? Waited over half an hour last time to report fraudulent activity so these long waits for important calls are unacceptable!