Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 11/27/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (24%)

    Website (24%)

  3. Transactions (9%)

    Transactions (9%)

  4. Login (9%)

    Login (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported

    Wow! @AskNationwide are prepared to let me leave as a customer over this issue because they won't admit there is any fault on their side. At least NatWest offered me a solution. Absolutely disgraceful.

  • khlrosie2012 katie (@khlrosie2012) reported

    @AskNationwide Kind of sort of hugely unacceptable!!!! Are you going to contact every customers bill collected and tell them that the reason people's bills are late is because of an "issue" this has been going on for weeks now, it's ridiculous so sort it out!!!

  • Nazman01 Naz shah (@Nazman01) reported

    @AskNationwide very disappointed with your approach to help me with my Re-Mortgage and favoring no consideration for assistance to help me meet a deadline !!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • emma64979643 emma-kvs (@emma64979643) reported

    @AskNationwide thanks for yet another wasted journey! Credit card bill due, tried to pay it and the branch is closed for lunch unannounced! So when it now be comes overdue I guess it’s your problem as I’ve tried! I don’t and won’t do online banking before you suggest it!

  • kirstwah Kirstwah_83 (@kirstwah) reported

    @AskNationwide Is this still a problem? I’m expecting incoming payments today, and haven’t received them!?

  • BtcStonks Leaky Wallet (@BtcStonks) reported

    @jessyjensen @AskNationwide Hi just curious did nationwide sort you issue, complaints department said 7th but it hasnt happened :(

  • lisaolu123 Ethereally Touched Nails (@lisaolu123) reported

    @AskNationwide I see nationwide had issues paying out standing orders and direct debits on the 4th, will this affect our credit score because of the late payments ?

  • rebecca39499867 rebecca jones (@rebecca39499867) reported

    @AskNationwide Thanks is it any particular dept? Im trying to get through to customer service have been on hold for 40 mins

  • PJWaroonga PJWaroonga #FBPE (@PJWaroonga) reported

    @AskNationwide when are your IT issues going to be resolved? Some of my accounts are showing negative balances on the transactions pages and the correct balances on the statement pages…..