Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 01/22/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • LaurenBoobyer Lauren B (@LaurenBoobyer) reported

    @Cupra_tim @TheAA_UK @AskNationwide You can say demand for service is high but when you send a driver to the wrong services now delaying us even further it's more of a communication issue

  • Bossma2348 Ian Taylor (@Bossma2348) reported

    @AskNationwide are your phone lines down? Get to the end of your intro then just cuts me off!

  • yehitzshannon shannon (@yehitzshannon) reported

    @AskNationwide @swr_2000A Hi I’m getting the same problem. My app isn’t working and says it’s experiencing a technical problem however your apps has the website is working fine

  • Transportercrew Daniel (@Transportercrew) reported

    @AskNationwide I appreciate yours also. But why offer this insurance in the first place if it has such basic gaps in it. If I can’t get to France how can I use the hotel in France. And yet I’m not covered for the hotel portion of my journey. I pay @AskNationwide for this service!!

  • Cupra_tim Tim H (@Cupra_tim) reported

    Not the service I expected from @TheAA_UK for a PRE arranged breakdown recovery from the Lake District to South Wales. 6 hours later and We're only 45mins down the motorway! Such a pity @AskNationwide switched to them recently. Very poor comms from the AA too! @LaurenBoobyer

  • 2017Laurence Laurence (@2017Laurence) reported

    @AskNationwide is there a problem with your phone lines? I've been trying to get through with an urgent enquiry for too long now.

  • yehitzshannon shannon (@yehitzshannon) reported

    @AskNationwide @swr_2000A Hi I’m having a similar problem, my app isn’t working and says there’s a technical issue for the past few days. Even though your website says the app is working normally , I can’t send money or anything so I’m not sure what to do .

  • Bazza_Cuda 🇹ʰᵉ 🅰️theist 🅱️uddhist™ (Baz) 🇬🇧🇺🇲🇫🇷♥️ (@Bazza_Cuda) reported

    @AskNationwide I'll do that thanks. It seems something has been changed in the app with the 9th March update (presumably, the effective/displayed transaction date) without telling us that change was going to be made. I didn't have this problem on Sunday 26th Feb!

  • laurameowy Laurameowy (@laurameowy) reported

    @AskNationwide I have, yes. I've finally managed to do it on the website but the app is having none of it 😬

  • EleanorCobbe Eleanor Cobbe (@EleanorCobbe) reported

    @AskNationwide hi there, I am having an issue using my card on TFL services. Please could I message you?