Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 01/15/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (29%)

    Website (29%)

  3. Login (19%)

    Login (19%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • lshield2710 louise shield (@lshield2710) reported

    @d_clay90 @AskNationwide I am having issues too! Glad I am not the only one. It simply will not load.

  • Abla_Kan @abla (@Abla_Kan) reported

    @AskNationwide Yep, typing the address manually and used two different browsers and an incognito window. The page then times out and a message about current IT issues popped up.

  • NRWoody Satan's Valet ✖️ (@NRWoody) reported

    @AskNationwide Hey, like everyone else - I too, am experiencing issues with accessing your banking up. I have an iPhone XR, latest updated software. I would appreciate no reply saying “we aren’t aware of this issue” as evidently, you are.

  • ColinHouse4 Colin House (@ColinHouse4) reported

    @AskNationwide hello, I cannot log into on line banking with password and text ? Is there a problem tonight?

  • lshield2710 louise shield (@lshield2710) reported

    @AskNationwide hi I cannot access the mobile banking app. Is there an issue this morning?

  • mereridmair mererid m williams (@mereridmair) reported

    @AskNationwide is the banking app down?

  • rajanibharat bharatrajani (@rajanibharat) reported

    @AskNationwide Thanks Anna. Just tried that and the following message comes up "Sorry, we can’t log you in at the moment We have a technical problem and are doing our best to fix it. You may be able to try another login option above or please try again later."

  • emily_marsh99 Emily Marsh (@emily_marsh99) reported

    @AskNationwide hi the app seems to be down? I have the latest version, my software is up to date and I have tried deleting and reinstalling but still no luck

  • bigjohn3635 big_john 💙 (@bigjohn3635) reported

    @AskNationwide I just had phone call off an 0800 number claiming to be Nationwide. What is the number to call customer service back on please to check.

  • jon_d_scott Jonathan Scott (@jon_d_scott) reported

    @AskNationwide - there seems to be a problem with the mobile app this morning. Keeps going to problem detected, need to restart app. Please provide an update!