Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 01/21/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • bernese02 Jac (@bernese02) reported

    @AskNationwide I am trying to log on using the mobile app but i keep getting a message saying technical problems (after i have input the 8 digit code and submitted it). Is this just me?

  • betsyspangles Betsy Spangles (@betsyspangles) reported

    @Emsjo2 @AskNationwide God, I'm with them and mine's just gone down from £445 a year to £247!

  • The_Iceman2288 Dave Elliott (@The_Iceman2288) reported

    @AskNationwide Hi, I'm going to be closing my Help To Buy ISA soon. Would it be more efficient to do it online and get the final statement posted or go to a Nationwide store?

  • LeFuzzyOtter Ann Chapman (@LeFuzzyOtter) reported from Hinckley, England

    @AskNationwide I spoke with the credit card company, system error on their end sending out false alerts. Payment went through fine.

  • hbodasing hbodasing (@hbodasing) reported

    @AskNationwide @loiskitten I acknowledge your apology Jamie, but would be interested to hear what’s being done to prevent similar issues from occurring in future?

  • chris9181 Chris (@chris9181) reported

    @AskNationwide Hi,can you help please?We currently have a remortgage offer agreed and ready for the £25k for home improvements to be paid into our account on 1 November. With the current rate uncertainty, is there any scenario/possibility that u will revoke it as it's a low rate?

  • allywaring_ Ally Waring🦩❤️‍🔥 (@allywaring_) reported

    @AskNationwide hello! What is the maximum that I can save in a help to buy ISA please?

  • BenjManf Ben Manfield (@BenjManf) reported

    In no other industry would you buy a product (let alone a mortgage) and expect such an abysmal service. Sort it out @CountrywideUK @AskNationwide

  • HophwariNaan hoph (@HophwariNaan) reported

    @HenryPryor @AskNationwide At the start of Sep 5yr fix with nationwide was 3.64%.

  • Steve_NHS Steve (@Steve_NHS) reported

    Let’s try @AskNationwide instead of a major bank - or even a digital one.. maybe not - So far taken a week to setup a instant access savings account and no info on the current account applied for last week.. and yet @StarlingBank had us setup quicker than finishing a cup of tea..