Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 11/28/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (25%)

    Website (25%)

  3. Login (14%)

    Login (14%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomMitcham Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • roodskins Dean (@roodskins) reported

    @AskNationwide Oh I didn’t know that. Yeah I can access that. Thank you!

  • j8hnj John (@j8hnj) reported

    @AskNationwide Yeah it's been 2 weeks unfortunately. Thanks for the help

  • AndyMSUK Andy Barrett-Smith (@AndyMSUK) reported

    @AskNationwide @sonofamitch48 @sonofamitch48 - Did you get to the bottom of this? Have had the same issue for a few weeks.

  • andrew59761 Andrew (@andrew59761) reported

    @AskNationwide What's the benefit of having a prize draw? If it's to attract new custom that wouldn't entice me to become a member, however, smaller benefits to everyone could help me make a decision. Big cash prizes, most will know its never going to happen to them.

  • MrDavisCSIT Alexander Davis (@MrDavisCSIT) reported

    @AskNationwide @mike_newsome I've been having issues with the app since about 6pm this evening. Website says everything is fine but both me and my partner cannot access the app. Restarted device and using different data/wifi

  • appleeugene Mr Apple (@appleeugene) reported

    @AskNationwide Working out what to do with the pennies now not going into a redeemed mortgage!

  • daniellemaher13 Danielle Maher (@daniellemaher13) reported

    @AskNationwide any issue with incoming payments tonight

  • ChelseaBeeching Chelsea 🐝 (@ChelseaBeeching) reported

    @AskNationwide I have, logged many many queries and disputes ove the past two years. @NOWTV_It won’t tell me who’s account is using my card and @AskNationwide won’t block the payments. I’ve lost at least £200.00 in the past 2 years because no one responds or helps

  • HelenFaye09 Helen Faye (@HelenFaye09) reported

    @AskNationwide why is my complaint not being responded to? Why are staff saying they have tried to call me when that is NOT true??? Have been a customer for many years and am shocked at this appalling non service!

  • mike_newsome Mike Newsome (@mike_newsome) reported

    @AskNationwide are there any known issues with your banking app today? I'm having trouble opening the app.