Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 01/17/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • clairekassimy Claire (@clairekassimy) reported

    @AskNationwide my father contacted you regarding issues with his account over a week ago and he has heard nothing! What’s going on?

  • tsl1212 tina line (@tsl1212) reported

    @AskNationwide When will you be compensating people for the stress caused by refusing to acknowledge there was a problem, making customers out to be wrong there was clearly an issue but you continually said there was no problem

  • CET_UK CET (@CET_UK) reported

    @Mrobson82 @_amyyma @AskNationwide Hello I'm sorry to hear your having this issue i will pass your email address to our management team to get in contact with you kind regards kelly

  • gooding_marc Marc gooding (@gooding_marc) reported

    @AskNationwide The problem isn't payments being down. It's you lot telling lies. Breaching your contracts. How about I breach my contract and not pay my mortgage

  • JohnMurph62 blueblood ⭐️⭐️ (@JohnMurph62) reported

    @AskNationwide hi, my card reader has stopped working. Hiw can I get a new one please?

  • aspiedoc1 AutisticDoc (@aspiedoc1) reported

    @AskNationwide I haven't received my usual end of the month payment due today. The company have said that it has gone through normally at their end. You are saying everything is working normally. It's not! Hope this gets sorted soon. Happy New Year.

  • brander_chloe CeeBee (@brander_chloe) reported

    @AskNationwide Hmmmmm, seems to be a recurring problem with your payments at the moment. Never happened this often with my old bank, perhaps for 2022 I should find a new bank/building society?

  • Mrobson82 Michael Robson (@Mrobson82) reported

    @_amyyma @CET_UK @AskNationwide I'm having the same issue. Waited 30 hours for a water leak on the stop tap and it's been botched and leaking again and now being told it will be days as nobody available to fix. I'm going to be asking for compensation for stress and days stuck home waiting for people to arrive

  • ngangekrubally ngange krubally (@ngangekrubally) reported

    @AskNationwide I have had the worst experience with Nationwide today. Words cannot explain how disappointed I am and the way my case has been handled. Logged a formal complaint ref NBS7575250 but I am struggling to figure out why I should stay with the bank. Awful 😞

  • sadietrent_92 SadieTrent_92 🏳️‍🌈🇺🇳🇸🇪#studentsdeservebetter (@sadietrent_92) reported

    @AskNationwide you claim everything is working, but for months now, when trying to access an account online I get the same 'sorry were experiencing technical problems' no problem our end everything works fine, this shouldn't keep happening, and you claiming its not your fault