Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 01/27/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (27%)

    Website (27%)

  3. Login (22%)

    Login (22%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Helena68uk Helena Foreman (@Helena68uk) reported

    Great, problem with current account card blocked, contacted @AskNationwide on 23rd, assured new card in post but DD's, cash transactions would be ok just no online payments - rang for help as a DD declined this morning, closed for holidays 😡😡

  • Michael45737109 Michael Jackson (@Michael45737109) reported

    @AskNationwide Hi, Android. Looks like a few people are having issues from some of the forums I've seen

  • matthew78091427 Matthew Arthur (@matthew78091427) reported

    @AskNationwide Is payments down? Can’t get through on App. It will open and can see balances but payment fails

  • BeckiBooface Becki Lovegood (@BeckiBooface) reported

    @AskNationwide Will this lose my fingerprint log in though? I can't find my card reader to get in with a customer number.

  • mikey19521 mike scott (@mikey19521) reported

    Any problems with @AskNationwide card transactions today

  • Bandageboyz Paul (@Bandageboyz) reported

    Two relatives have had issues with @AskNationwide cards being declined on an adhoc basis. Anyone else having issues? Seems strange

  • hyacinthislove jay jay (@hyacinthislove) reported

    @tattooedandmad @AskNationwide I was recommended to @AntiTrafico_DF they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅

  • DanielleWafc 🇧🇭 Danielle 🇧🇭 (@DanielleWafc) reported

    @AskNationwide My mum can't get through she made a transfer from her savers to her current account when you where having issues and she still does not have her money in her account she has 2 kids and she can't get through to you

  • hills_francis Francis Hills (@hills_francis) reported

    @AskNationwide Why is it not possible for me to pay a cheque in using online banking? This is a feature that many other banks offer and I’m seriously considering switching to a provider that offers this service.

  • DanielleWafc 🇧🇭 Danielle 🇧🇭 (@DanielleWafc) reported

    @AskNationwide are your phone lines down I can't get through