Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 11/15/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (21%)

    Website (21%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (9%)

    Login (9%)

  5. Transfer (6%)

    Transfer (6%)

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • lillegs85 Smithy 💙 (@lillegs85) reported

    @AskNationwide Is the app down? OH trying to access but haven't been able to for 2 days now..

  • JoeHart2020 Joe Hart (@JoeHart2020) reported

    @AskNationwide Really need to access my FlexOne & FlexOnlineSaver accounts, Christmas presents I gotta buy here before Christmas delivery deadline ! 😩 Any idea why both accounts are showing as ‘infomation can’t be displayed at this time’

  • LukeAFC86 Luke Jobson (@LukeAFC86) reported

    @AskNationwide hi, you’ve put the fraud block on my cards and haven’t sent me the text, trying to ring to unblock but after 30 mins x 2 still no answer!

  • cc_kitty cc (@cc_kitty) reported

    @AskNationwide Thank you for the response. I won’t be calling at my expense. Someone can follow and DM me and then call me. I tried to contact customer services email and received a robotic reply asking me to go in to a branch and resolve - NO WAY - this is already taking up my head space.

  • MrsM_SENTA_EY Anna Mathieson (@MrsM_SENTA_EY) reported

    @AskNationwide I’ve just been scammed and a unauthorised payment taken from my account I’ve been on hold for 30 mins now. I stopped my card but they’ve accessed my banking HELP!

  • FreyaFreely Freya Freely (@FreyaFreely) reported

    @AskNationwide Thanks, Ashley. I can't see this option unfortunately. I'm on an android phone. Can you help?

  • Fragrantjazz Cinnamon (@Fragrantjazz) reported

    @AskNationwide I just don’t understand while you have one person behind the counter another, unmasked, is running up and down the queue instead of opening another counter! And to stop the queue snaking out outside in the cold we were huddled inside which is really not the action needed in a pan

  • garyfish76 Gary Fisher (@garyfish76) reported

    @AskNationwide No thanks I hand tried every avenue & get nowhere, you won’t let me upload any documents and you won’t let me talk to the trace team. You make something simple, impossible

  • garyfish76 Gary Fisher (@garyfish76) reported

    @AskNationwide Thanks so much for doing NOTHING to fix the £3000 you have lost in your system. You even say you have received it but its not in my account and the details are 100% correct. 4 weeks now and I have no money!

  • mco1986 Mike Carroll-Owen (@mco1986) reported

    @AskNationwide is there an issues sending money to a different account please?