Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 01/12/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: Crawley, Redhill and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • crossey86 Crossey (@crossey86) reported

    @AskNationwide So then I have to go on internet banking which is an inconvenience because I can never remember my login deTils

  • djsimonlloyd DJ simon lloyd (@djsimonlloyd) reported

    @AskNationwide my mothers partner died of covid and you’ve frozen her bank account in error and you can’t work out why. She’s had no money since Friday and another 3 hours in Margate branch today. You’ve made her Ill!

  • Nicolahands1 Nicola hands (@Nicolahands1) reported

    @AskNationwide hi I need to access my statements from April 2018 but can only see November onwards on the app how can I get these? Thanks

  • merlidimus Luminx™ (@merlidimus) reported

    @AskNationwide You need someone to test with an android phone either with the app or via browser cause it isn't working and I'm getting really annoyed!

  • AidenWa1ker A I D E N W A L K E R 🇮🇨 (@AidenWa1ker) reported

    @AskNationwide Hi, I am completing a change of name form as I have got married. When I send it in the post I will be including the original marriage certificate. Do I also need to send my ID? As it doesn't state so on the website. It only states marriage certificate is required.

  • JayPerryman10 Jay Perryman (@JayPerryman10) reported

    @AskNationwide I need help someone used my card to send just give they used 21000

  • jengnoo 𝐉𝐞𝐧𝐨. jfb? (@jengnoo) reported

    @mgshuheb @AskNationwide having same issues and have being trying to email the support team for some weeks and literally they didn’t even meet up to my request till i saw the good recommendations about @Piratesppy on Twitter and I give it a Trial in less than an hour my account was restored peacefully.

  • JustinShee Justin Shee (@JustinShee) reported

    Spent all morning on phone to @AskNationwide trying to get my bank statements from 2018 which take 10 WORKING DAYS to be sent IN THE MAIL. No option to view online... Anyone looking for the 'killer use case' for crypto, how about, errrr, this?

  • robertsroz Rosemary Roberts (@robertsroz) reported

    @AskNationwide ok how does my dad get his pin number to his card machine reset. At present he cannot access his money. He has tried phoning but out of hours now.

  • EnviroMaddie Maddie (@EnviroMaddie) reported

    @AskNationwide your website advertises your phone lines are open til 4pm but they already seem to be closed at 3pm