Nationwide

Is Nationwide down in Caterham, Surrey, England?

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The latest reports from users having issues in Caterham come from postal codes CR3.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 03/09/2026 01:10

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (26%)

    Website (26%)

  3. Login (25%)

    Login (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: Caterham, Swanley, Crawley, Worcester Park and London.

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City Problem Type Report Time
United KingdomCaterham Login
United KingdomSwanley Website
United KingdomCrawley Mobile App
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • tatlock2 tatlock (@tatlock2) reported

    @cristo_radio @AskNationwide I feel your pain. Nationwide doing their bit to shut down access to the diminishing supply of rental property and as if being a LL now is not difficult enough with this govt. Can recommend @firstdirect

  • normanken Ken Norman (@normanken) reported

    @AskNationwide why do you take advantage of a customer’s death by taking forever to transfer their estate funds to solicitors? And by doing that by the archaic cheque? Does it not occur to you that their bereaved loved ones might be customers too?

  • LADP4PEACE Love Anddaisypetals (@LADP4PEACE) reported

    @premnsikka I meant to vote against and call out @AskNationwide, for the obscenity this is, @premnsikka, but personal grief & loss, (was my friend's funeral y'day) and my own health issues, plus concerns over the welfare cuts and the starvation of babies and people in Gaza prevented my vote.

  • jamjam_ftgf fightthegoodfight (@jamjam_ftgf) reported

    @AskNationwide . Every single person I have spoken to has given duff advice re accessing an account for which I have a PoA registered with you. I have wasted endless hours on this and still cannot access the account online. And your AI on telephones is not customer friendly!!

  • bigbadste321 SteveyBoy (@bigbadste321) reported

    @graymoan @AskNationwide They 100% are as I'm having the same issue

  • Dallen1618 Dallen (@Dallen1618) reported

    @AskNationwide Your chat service is disgusting. Treating people like they’re a child. Hope “Hamza” looses his job for the way he went on 🙏🏻🙏🏻

  • bambootire bambo 🇺🇸🇮🇱 (@bambootire) reported

    @JustMeBeingMe4 @declassifiedUK @AskNationwide Only problem is, there's no "genocide"🤦🏽

  • DOUGMacKie2 Orgpsych (@DOUGMacKie2) reported

    @AskNationwide Why is this my issue to resolve when I have already contacted you three times and each time you have failed to solve the issue? Your processes are antiquated and not aligned with customer need

  • UglaStefania Ugla Stefanía Kristjönudóttir Jónsdóttir (@UglaStefania) reported

    I usually don't complain publicly, but I'm quite exasperated with @AskNationwide's customer service. I've gone to their branch 3 times with proof of address, and every time they've refused to accept it - the last time because my doctor's note didn't say "to nationwide".

  • HampshireV3 HampshireV3 (@HampshireV3) reported

    @asknationwide How do you go paperless for an easy access savings account? It does not give me the option online, the name & account number changed within the last month and I received a statement via post. I do not want to receive paper statements.