Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 12/06/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomMitcham Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • monstrousfemme ~ (@monstrousfemme) reported

    Since @AskNationwide systems keep going down, what Building Societies do we all use? No banks. Je refuse.

  • sofee_ Sophs (@sofee_) reported

    @jimmyb03 @AskNationwide @financialombuds Twitter suggests that nationwide may have rejected the payment during the outage. Utter **** tbh. I dont have the funds to cover the gap whilst bills come out before wages go in. I dont see why I should have to either. Thankfully we had enough plus overdraft to pay mortgage.

  • Mxx1988 Emma Edwards (@Mxx1988) reported

    @AskNationwide I don’t see why they should when the issue is on your side. The SO goes in every month without issue yet the one time you have a problem it doesn’t. I see that as your responsibility to resolve, not the originating party

  • emma64979643 emma-kvs (@emma64979643) reported

    @AskNationwide thanks for yet another wasted journey! Credit card bill due, tried to pay it and the branch is closed for lunch unannounced! So when it now be comes overdue I guess it’s your problem as I’ve tried! I don’t and won’t do online banking before you suggest it!

  • Claudia_S_95 Claudia G. Schiffer (@Claudia_S_95) reported

    @AskNationwide hi nationwide, I’ve been trying to change my address 10 times now and every single time I get an error message saying: we’re sorry, there was a technical problem… please can someone advise how I can change my address?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • OllyHatch Olly Hatch Esq,. (@OllyHatch) reported

    @AskNationwide Hi Nationwide - are you having problems with your intern et banking site today? I can't get onto it and wondering why...🤔😠

  • MarkSH0202 𝓜𝓪𝓻𝓴 🇬🇧 (@MarkSH0202) reported

    @AskNationwide I won't hold my breath, NW always say that they will help all their customers but end up doing nothing and forgetting. I just need to view the transactions on my credit card account. It's not that difficult!!

  • rhs883 Rhs (@rhs883) reported

    @_amyyma @CET_UK @AskNationwide I am with Direct Line and they use CET. There is no hot water at my property since 18/12/2021. Horrible service with time wasted when engineers did not turn up. Really disappointed with the non-response and ignorance from the teams.

  • KevanRamsdale kevan ramsdale (@KevanRamsdale) reported

    @AskNationwide #disabledhatecrime AGAIN Aservice provider must not in providing the service discriminate against a disabled person as to the terms on which they provide the service to the disabled person! S29 P2a it's been law 11 years its compulsory law need a call from head of legal