Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 01/19/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • curevirginity20 Robbie Allen (@curevirginity20) reported

    Since the end of last year, the service quality provided by @AskNationwide has plummeted massively. Service issues or payment delays. Think I’m gonna change banks.

  • vrushika_valand Vrushika Valand (@vrushika_valand) reported

    @AskNationwide Mel, contacting me via letter is not the issue. It’s actually a complaint that doesn’t need 2 MONTHS to be resolved!? How would you feel if that was you as a customer? It was a fault on your end from the start. If I don’t hear by end of today I will close my account.

  • purplefish_123 Lindsay (@purplefish_123) reported

    @AskNationwide hi, are there problems with benefit payments being processed for your accounts? My sister was due a payment today and it's not in her bank, thanks

  • hannahmy91 Hannah Yates (@hannahmy91) reported

    @AskNationwide This is the issue! Every time I've rang on hold for 40 minutes for someone to say there's nothing they can do, should be today, maybe tomorrow. I'm losing all faith this will be resolved in time! It's ridiculous! Also I've rang enough to know they're only open 9-5, not Saturday!

  • samhfarrell Sam Farrell (@samhfarrell) reported

    @AskNationwide Thanks. For the record, you can only suggest webchat (already tried - they told me they couldn't access relevant records) and that there's no other way to contact online.

  • jerryengland56 Jerry England (@jerryengland56) reported

    @AskNationwide This has not helped. I agree that it feels like a browser problem, but I have not previously had any problems, and it is odd it is the same on safari and chrome. I will try restarting the Mac and see if that helps.

  • jessica16_x Jessica Buck (@jessica16_x) reported

    @AskNationwide hi my sister had her phone stolen last night & she’s worried about her Apple Pay being used fraudulently (although hopefully whoever has stolen it can’t access her details) however she would like to put a freeze on her card, can she do this online or in store only?

  • sulawesi777 Neil (@sulawesi777) reported

    @AskNationwide can you please get the nationwide banking app added to the Singapore Apple App Store? I have now lost access to my account because my phone cannot update to the latest version.

  • AbbottsSharon Sharon Abbotts (@AbbottsSharon) reported

    @AskNationwide why is website and app not working...advise current status of this please

  • mikemill_1 William Rogers (@mikemill_1) reported

    @_johndunne @ShaneSlackMusic @AskNationwide Go message victory_hack11 on Instagram for help now