Is Nationwide down in Caterham, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (50%)
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Website (24%)
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Login (12%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Melanie Bradley
(@MelBradley79) reported
@AskNationwide I take it there is a problem with faster payments again? But you are not warning people?
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vi_runner
(@RunnerVi) reported
@AskNationwide what's wrong with your app? It's not working and hasn't been since yesterday
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Sascha - but my cover photo says otherwise
(@TimeToSlashZoom) reported
@AskNationwide Yes. It's still not working
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Nat
(@natchilinski) reported
@AskNationwide Hi, are your systems experiencing issues again? I've transferred money from my Nationwide account this morning to another account and it hasn't gone in. Seems there are delays again with incoming/outgoing payments?
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Dermot McGlynn
(@McglynnDermot) reported
@AskNationwide . Months of emailing Joe Garner, months of enforced moves, months of slow works because they're cheaper, months of suffering for my son & wife. Nationwide use insurers that are cheap & we suffer. Joe doesn't care. Nationwide doesn't care once I can't be fobbed off with £200.
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Kayleigh Joyce
(@KayleighGJoyce) reported
@AskNationwide Hmm yeah i highly doubt thats going to happen when clearly theres an issue and you dont want to admit it 🙄
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Dermot McGlynn
(@McglynnDermot) reported
@AskNationwide Your CEO has my details. U want me to DM to take this out of public sight. U want me to follow your processes so it gives it a veneer of U trying. I just want to warn people of what being a customer of yours looks like. U have caused upset & distress to my family. Ask your CEO.
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kathleen reid
(@independencekat) reported
@ZakDixon @AskNationwide There are a number of people having problems including myself , I'm just giving you a heads up. I have reported it. X
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RunNeighRun
(@bigbadste321) reported
@AskNationwide you are having issues with payments leaving your bank accounts however can you please copy and paste the response you’ve been putting to everyone……
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Grumpy Satan 😈😈
(@GrumpySatan) reported
@AskNationwide collection team are one of the rudest customer service i have ever experienced.