Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 12/28/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: Crawley, Redhill and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • charlotteLR87 charlotte (@charlotteLR87) reported

    @AskNationwide seems to be yet another problem with payments.. my wages still not showing. What’s going on!!??

  • JadeJenkins_xo 𝕛𝕒𝕕𝕖𝕖𝕖𝕖𝕪𝕜𝕚𝕟𝕤𝕤♡ (@JadeJenkins_xo) reported

    @Paul96626327 @AskNationwide At least they’ve finally admitted they’re the problem waiting game now as you said

  • MarkBen81505461 Mark Bennett (@MarkBen81505461) reported

    @AskNationwide Not happy as I have not been paid. It seems I am not the only one as this "Kyle" keeps stating the same robotic thing. There is clearly a problem that Nationwide is not admitting to. What is the truth??

  • ChrisWorrall20 Chris Worrall (@ChrisWorrall20) reported

    @AskNationwide @applemanc22 Absolute joke you need to get the system issues sorted because this is happening too often!

  • jonblackford79 Jonathan Blackford (@jonblackford79) reported

    @AskNationwide Any ! I haven’t been paid as my wages have yet to arrive in my account- yet your team say no issues with BACs payments - so@just wondering what my charges will be

  • ChrisWorrall20 Chris Worrall (@ChrisWorrall20) reported

    @AskNationwide this ain’t no short delay!!!, who broke the systems this time! When are my bacs payments going to clear and don’t you think it’s about time you changed the system status on website to show you have problems !!!

  • lenagriffiths3 lena griffiths (@lenagriffiths3) reported

    @AskNationwide Why has your service status not been updated on the website? here is clearly a problem again

  • sophiadavis92 Sophia (@sophiadavis92) reported

    @AskNationwide where is my money. Is normally in by 1.30am. Very angry as I have bills to pay and a food shop that needs to be paid by 6am. And you have left me with no money. Nationwide are having too many problems at the moment and clearly it is time to change bank

  • Shitthismansays Kyle (@Shitthismansays) reported

    @tspoon1980 @AskNationwide @ChicandSparkle1 Everyone is having the same issue? Why can’t you just admit it and reassure people it is being sorted?

  • lenagriffiths3 lena griffiths (@lenagriffiths3) reported

    @AskNationwide Why has the service status or a message not been but on the app when there is a problem? People are worrying at nearly 4am it's not on!