Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 11/17/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ettolrahcb88 Charlotte Barker (@ettolrahcb88) reported

    @AskNationwide We have a joint account with Santander and due to poor customer service want to switch that to a Nationwide one. Your website indicates I need to open a new joint account then switch our Santander over...but it's not working?

  • AmyHowe26335919 Amy Howell (@AmyHowe26335919) reported

    @AskNationwide i have been waiting 3 weeks for a refund from ticketmaster.. they have asked me to get in touch with you! Can you help me?

  • Zsaszzles 👁️Zazz👁️ (@Zsaszzles) reported

    @AskNationwide just went to check my accounts and they've vanished, please help as I'm really concerned

  • mariano_randon maraneto (@mariano_randon) reported

    @AskNationwide Hi Mel, tried that but they won’t discuss the requirements with me. I have a particular situation and need to speak with someone who can listen and help me resolve my situation. Is there a number fo that?

  • jaymorrell Jay Morrell (@jaymorrell) reported

    @AskNationwide I wasn’t aware of this issue and from what I’ve seen on line neither is a lot of your online phone users. May I suggest an email drop to all to explain this situation as like myself, people will be in the dark and complaining. Thanks

  • frannnyw Fran (@frannnyw) reported

    @AskNationwide is your internet down? I’m struggling to log on this morning. Just a blank (picture) screen

  • AAMKS aamks (@AAMKS) reported

    @AskNationwide If I just setup a flex account do I need to wait until I get the card to get the customer number to login online banking?

  • jaymorrell Jay Morrell (@jaymorrell) reported

    @AskNationwide Nationwide app worked with no issues on my iPhone 8 but have now updated to at 13 and the app only opens once then refuses until you re start the phone. Is there a fix? Thanks

  • geoff_goodall Geoff Goodall (@geoff_goodall) reported

    @AskNationwide finding it impossible to find a contact number for a breakdown I have a flex account priemium can you help

  • MrMilliiaan_ Manny (@MrMilliiaan_) reported

    @AskNationwide fix your app.