Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 12/31/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: Crawley, Redhill and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • machinegunimmie imogen (@machinegunimmie) reported

    @AskNationwide when will the app be working i want to buy food

  • SarahC57231874 SarahC (@SarahC57231874) reported

    @AskNationwide #nationwide have to be the worst bank on the planet. No payments are working so they’ve decided to even take their customer’s calls. Thanks for screwing up my entire week.

  • NenniCook Jenni Cook 🇬🇧 (@NenniCook) reported

    @sarahIMiles @AskNationwide What's funny is they keep saying that direct debits are working fine! What they don't realise is some people rely on wages going in to cover said direct debits

  • RosieMu53521797 Rosie Murray (@RosieMu53521797) reported

    @AskNationwide are the updates on the website being sent by smoke signals because it’s been nearly 5 hours and there’s been nothing?

  • Ann1e___ Anne (@Ann1e___) reported

    @AskNationwide at what time did this issue start? I was expecting a payment yesterday that didn't arrive.

  • shanley64 Paul Shanley (@shanley64) reported

    @AskNationwide seriously another payment issue, never had this with RBS or Bank of Scotland. How do I make a complaint because this is a shambles

  • captain_clegg_1 Lord Hartgrove (@captain_clegg_1) reported

    @BBCNews @AskNationwide has got payment problems again. Not good.

  • JohnTho42150663 John Thompson (@JohnTho42150663) reported

    @annaliese_k86 @AskNationwide I know it’s not a fix but I contacted my supplier (Scottish power) and they credited £10 to each to cover me

  • GregaMb Gregor (@GregaMb) reported

    @AskNationwide Is it time to change bank account? Your "Payment" issues are now becoming a feature at the end of every month since December. Clearly, you changed something in your backend systems and you have no idea what's causing the downtime when the load increases.

  • keenani17 KeenyT (@keenani17) reported

    @AskNationwide my rent is due today through direct debit, if the payment issue is not sorted by 2:30 will there be anything I can send to my landlord to prove it is a issue on nationwides behalf for the rent not being payed and not myself?