Nationwide

Is Nationwide down in Caterham, Surrey, England?

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The latest reports from users having issues in Caterham come from postal codes CR3.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 03/27/2026 12:45

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (28%)

    Login (28%)

  3. Website (24%)

    Website (24%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Caterham, Swanley, Crawley and Worcester Park.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Login
United KingdomCaterham Login
United KingdomSwanley Website
United KingdomCrawley Mobile App
United KingdomWorcester Park Mobile App

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • KeighleyWest Keighley West (@KeighleyWest) reported

    @AskNationwide Yea and all my payments were showing, I didn’t have any problems using my card. I’m going to call customer services now to discuss closing my accounts

  • Widsey3 Widsey (@Widsey3) reported

    @AskNationwide is there an issue with incoming bank payments. Waiting for a dwp payment which they said has been paid and should be in my account but isn’t showing and also another payment into my account from local council has been issued but isn’t showing.

  • CassNdu CassieN - Solidarite avec la France (@CassNdu) reported

    @AskNationwide @EnglandFootball Meanwhile my debit card was being declined and my trip to the supermarket was wasted. How about you stop virtue-signalling stuff like this and sort your failing IT systems instead. Absolutely fed up with being let down by you. Mutuality doesn't seem to work for me at least...

  • PsTeddiebear Paul Simpson (@PsTeddiebear) reported

    @AskNationwide Ashley Thank you for the standard reply being given by Nationwide Customer Services since yesterday, regarding the delay in people's transactions appearing in their accounts. My query this morning was asking if there is any sign of the online use of cards being resolved soon ?

  • darrenmdr darrenmdr (@darrenmdr) reported

    @AskNationwide @shellbills Had exactly the same issue. Thought it would be resolved by now but clearly isn't.

  • shellbills Michelle Bills (@shellbills) reported

    @AskNationwide It isn’t no there have been issues all day as you will know and it’s still ongoing it’s not resolved at all

  • duffbear Ollie (@duffbear) reported

    @AskNationwide Hi, I tried that but still have the same issue. I double click on the app and it says talking to nationwide with the circle going round like it is trying to load. It does not get as far as the sign in screen.

  • kt_davies87 Katie Davies (@kt_davies87) reported

    @AskNationwide You had issues yesterday with payments, I have payments not showing as pending, I have money been paid that is not in my account, I have no idea whether things are right or wrong 😑. When will the issues be resolved so I can check my account please.

  • lindaparks71 Mrs Linda Parks (@lindaparks71) reported

    @AskNationwide This issue relates to yesterday... The amount I spent has not come off of my account balance.. surely that isn't right, that it can take up to 7 days to show?.. isn't the idea that what I spend should reduce my balance immediately so I don't overspend?

  • VictoriaKaye10 Kay Rafferty (@VictoriaKaye10) reported

    @AskNationwide is there an issue with payments going into my account? My wages haven’t been paid in