Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 11/28/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (25%)

    Website (25%)

  3. Login (14%)

    Login (14%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomMitcham Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • colindsmith Colin Smith (@colindsmith) reported

    @AskNationwide trying in vain to connect with my mortgage account. why is it not working or is it deliberate? please contact asap

  • fedgarrr Faye (@fedgarrr) reported

    The cheek of Nationwide @AskNationwide. Firstly I complain about a v rude customer service rep who put the phone down on me, Katrina. Next thing I know I get a call from her colleague making excuses for her. Take some accountability for your actions and genuinely apologise.

  • LenkaMajdakova Lenka Majdakova (@LenkaMajdakova) reported

    @AskNationwide Getting through your mortgage teams is impossible. Why did you increase your rates from Aug without BOE changing their rates in Jul?

  • TDaviesBarnard T Davies-Barnard (@TDaviesBarnard) reported

    @AskNationwide Now the "contact us" chat is asking me if I want to set up text alerts through the app that isn't working for setting up text alerts. Perfect. "Just" perfect.

  • BigMugsChannel BigMugsChannel (@BigMugsChannel) reported

    @AskNationwide as as existing FlexDirect account holder you offer me 2% fixed on £1,500 for one year. But you now offer 5% to newbies. That doesn’t seem fair, I think you should at least increase all customer rates to 5% until the one year term has ended

  • TDaviesBarnard T Davies-Barnard (@TDaviesBarnard) reported

    @AskNationwide "just need to click on... " Thank you Nationwide for creating MORE WORK for me to do on a Thursday morning. *I set up* text alerts. Myself. Me. Because I wanted them. Now I have to contact customer services to fix something that should be working.

  • effy_b4 Effy Beezus (@effy_b4) reported

    @AskNationwide is there a limit on how much I can pay in if it’s in coins? Also how do I access my travel insurance?

  • guyrleech Guy Leech (@guyrleech) reported

    @AskNationwide Thanks but doesn't explain why the text said just high balance & mini statement alerts were being disabled, which I don't have a problem, & yet I had been opted out of the low balance ones too which were working. How many customers will this have affected & won't realise/check??

  • MattyRobsonTV Matty Robson (@MattyRobsonTV) reported

    @AskNationwide I have all of the requirements but it's saying technical issues after I enter the code I have received from my card reader and pressed enter.

  • McDona1d Iain McDonald (@McDona1d) reported

    @AskNationwide Have you actually got access to a joined up @AskNationwide customer care system to deal with this and you have read the file and can see how poor this has been or are you blinded on this?