Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 01/15/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (29%)

    Website (29%)

  3. Login (19%)

    Login (19%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

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City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • sophspringett soph (@sophspringett) reported

    @AskNationwide can you advise at least what time today this issue occurred with payments? seems weird that i have payments showing as having left my account minutes before an incoming one never made it

  • mrdalesteel DeFi Dale! (@mrdalesteel) reported

    @AskNationwide @clairekassimy Ha ha ha. Wow. I've never had a problem with you but as far as problems go this is about as bad as it gets! Xmas in 5 days. People have money paid into their account yet they can't get access to it? Wowser! What exactly has happened?

  • jennyx Jenny (@jennyx) reported

    @AskNationwide how long the issue is fixed with receiving and sending money please.

  • deanojones85 Dean (@deanojones85) reported

    @AskNationwide I recently transferred some money to my wife in her old name, as I hadn’t updated the details on my internet banking app. Now it says there’s a delay to my payment. Can you help me get my money back?

  • d5xtrading James (@d5xtrading) reported

    @AskNationwide WTF! how long is the payments issue going to be lasting today? Absolutely shambolic situation at a massively in convenient time!

  • Samantha_editor Samantha Harman (@Samantha_editor) reported

    Yet another issue with @AskNationwide payments... card just got declined doing the Christmas dinner shop, I nearly had a heart attack, went on the app and it says 'sorry there are an issue with all payments at the moment'... this is the 2nd time this has happened in a month.

  • StowCharlotte charlotte stow (@StowCharlotte) reported

    @Nicolef1Penney @AskNationwide Lovely customer service response nationwide how long is ASAP then ? Because it’s been half hour now

  • lovejmatic That girl Jemz (@lovejmatic) reported

    @AskNationwide I have logged a complaint already, but that doesn’t help me now. The payments are not in a queue this is a lie as you can’t see any payments on your system please be honest at least.

  • notgoing66 jmrich (@notgoing66) reported

    @AskNationwide Trying to send money to my daughter who has nationwide account to buy my grandchildren Xmas presents money sent but she can’t access it. Looks like a new bank account to be opened as this is to frequent

  • sarah_stan1975 seza (@sarah_stan1975) reported

    @AskNationwide spent 20 mins in shop unaware there was an issue today. The shop cancelled the payment but it is now showing as pending in my account. Will you be able to sort this out please? Also why do you nit make shops etc aware that there is a problem.