Is Nationwide down in Caterham, Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (59%)
-
Website (22%)
-
Login (7%)
-
Transactions (4%)
-
Withdrawals (4%)
-
Transfer (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
-
angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
-
Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
-
Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
-
Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
-
Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
-
Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
-
Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
-
Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
-
Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Lee ada
(@Leeada99602914) reported
@AskNationwide There is definitely an issue with your payments system tonight. Wages have never taken this long in my 3 years of being a customer.
-
Julie Lunk
(@JulieLunk2) reported
@AskNationwide So are you there to now acknowledging that you’ve had ISSUES with incoming payments again??
-
Nicky
(@FoxyLady_UK) reported
@BackofBeyondS35 @AskNationwide @ChicandSparkle1 Exactly this…. Instead of fobbing people off with the same message at least say you’ll check there’s no issues! Pretty poor customer services
-
Stacey
(@Staceytamara1) reported
@AskNationwide the generic response is getting a bit old now, when a bacs transfer has not gone pass half 12 midnight in years. It really would look better if you're honest. Twice this month issues nationwide, not looking good.
-
Natasha Warren
(@NatashaWarren_) reported
@ChicandSparkle1 @AskNationwide Yeah I always wait up so I can transfer into my savings always seems to be a problem with nationwide and payments these days I’m thinking of switching banks
-
Julie Lunk
(@JulieLunk2) reported
@AskNationwide @astroangelxo There is absolutely no point in asking them, because Kyle, Mike, Nicole and Aunty Petunia on Penny Lane will all give you the same blanket response, deny there’s an ISSUE, and bury their heads in the sand…
-
Paul
(@Paul96626327) reported
@AskNationwide everyone having the same problem not received there money. There is obviously an issue Kyle so stop lying because as customers we have a right to know.
-
Gail Parnell
(@tspoon1980) reported
@AskNationwide @ChicandSparkle1 Nationwide I have same problems, wages were supposed to clear by 0015/0020 - like others I have bills coming out, a food shopping delivery I won't get and a sick pet who won't be seen by vet if wages haven't gone in!
-
Paul
(@Paul96626327) reported
@Staceytamara1 @AskNationwide They always say there's never issues but we all know that's lies. Why are so Many people tweeting the same thing? Definitely something going on
-
Paul
(@Paul96626327) reported
@AskNationwide now saying you hope to have our money in our account within the next hour. So obviously there's some sort of issue. But yet again we're all being kept in the dark