Is Nationwide down in Caterham, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (37%)
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Website (27%)
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Login (24%)
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Transactions (9%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent Nationwide outage reports came from the following cities: Swanley, Crawley, Worcester Park and London.
| City | Problem Type | Report Time |
|---|---|---|
 Swanley |
Website | |
| Crawley |
Mobile App | |
| Worcester Park |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Annie Thomson
(@Sadie2202) reported
@AskNationwide Only option was to go through Financial Ombudsman which we’ve done. We are very disappointed that no one from customer service or management will look at options for us. Will never recommend Nationwide to anyone.
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Jane-Marie
(@mariejane2020) reported
@AskNationwide Why can't you help people that save thousands with you, rates are awful sorry
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Will
(@lfc_arrow) reported
@independencekat @AskNationwide Fair enough I wasn't aware you had issues with NW sorry. Santander seem to be down atm. I have a bills account that won't take my money
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Melanie Bradley
(@MelBradley79) reported
@AskNationwide I take it there is a problem with payments again?
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Tee♡
(@TiyanaDyal) reported
@AskNationwide I really need a new bank. Every single month I have a problem with your system. It’s been 3 hours and it’s still not cleared
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Matt Gardner
(@mttkgrdnr) reported
@AskNationwide hi, I have a new mortgage with you. My repayments are set for the 28th of each month. If this is a weekend or BH, does it come out on the last working day before or next working day after the 28th?
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SA37 🌸⭐️⭐️
(@MagicCity37) reported
@AskNationwide I don’t want a web chat. I want to speak to someone. I’ve just had to come off my second call to Nationwide after queuing for over half an hour. A total waste of my time and an unacceptable service!!! Three calls, 2.5 hours! Please pass my comments on to your relevant colleague.
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Helen Brady Keenan
(@hbkeenan) reported
@AskNationwide Done all this to no avail. Pointless. Really sorry but will be changing banks after 20+ years. Too many problems lately and this is the final straw.
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Elisa 🌼
(@HereIsElisa) reported
@Kiwiobrien67 @AskNationwide Same I’m having the same issue just now transferring from Santander to Nationwide and I need to pay my rent :/
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T I N K
(@seektink) reported
@AskNationwide Hi nationwide, I need advice, I sold tickets for a concert and @AXS_UK have said many things about giving me the money from the sold tickets however they still haven’t transferred the money, I have proof of them telling me multiple things. Please help