Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 11/20/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (21%)

    Website (21%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • independencekat kathleen reid (@independencekat) reported

    @AskNationwide @danii4101 I'm telling you there is an issue again.

  • lfc_arrow Will (@lfc_arrow) reported

    @independencekat @AskNationwide I've seen on another thread here someone braved the hold times and they told him it "may" not be fixed until Monday. I would personally keep trying after 12. I used to work for HBOSand banks are usually onto these issues pretty quickly. Sorry it wasn't better news! 😑

  • Powellfamily96 Claire Powell (@Powellfamily96) reported

    @AskNationwide @powell_j96 Glad you are aiming for ‘sufficient service’ for your customers. Shame you don’t consider customers who work full time and only have Saturdays off….

  • lfc_arrow Will (@lfc_arrow) reported

    @independencekat @AskNationwide Fair enough I wasn't aware you had issues with NW sorry. Santander seem to be down atm. I have a bills account that won't take my money

  • croninmolls molls (@croninmolls) reported

    @AskNationwide money being bounced back into my account as a correction of transfer this morning when I try to pay to a joint account with Santander, it’s not their problem as I can transfer money into the same account from Santander itself. Look into it pls.

  • independencekat kathleen reid (@independencekat) reported

    @AskNationwide Transfer from my Santander to this one.. why I don't close this nightmare account down I do not know.

  • BeckyFirth76 Becky Firth (@BeckyFirth76) reported

    @AskNationwide I have tried to transfer from nationwide to my Santander account this morning. It has been returned as a correction twice and the 3rd time it is showing as gone but not arrived at Santander I know it can take up to 2hrs but it seems like there might be an issue.

  • independencekat kathleen reid (@independencekat) reported

    @AskNationwide @TiyanaDyal Mine isn't working either

  • bethan270 Bethan Houghton🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@bethan270) reported

    @AskNationwide is your online system down? Made a transfer from Santander to my Nationwide account and its not been received.

  • cm_uk Chris Martin (@cm_uk) reported

    @AskNationwide I’m going through mortgage application, switching from current provider. There have been errors with your system which has meant my case been ‘re-keyed’ and now my illustration has been lost. Apparently without this -my mortgage can’t be completed.Please contact me