Nationwide

Is Nationwide down in Caterham, Surrey, England?

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The latest reports from users having issues in Caterham come from postal codes CR3.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 03/26/2026 22:20

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (28%)

    Login (28%)

  3. Website (24%)

    Website (24%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Caterham, Swanley, Crawley and Worcester Park.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Login
United KingdomCaterham Login
United KingdomSwanley Website
United KingdomCrawley Mobile App
United KingdomWorcester Park Mobile App

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • GaryBal81230806 Gary Baldwin (@GaryBal81230806) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour How does nationalising help? Any losses incurred by the industry falls on the tax payer ,us the consumer

  • RevBluesSusie Revolution Blues 🥀 #WeAreMany (@RevBluesSusie) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour Just commit to nationalising! Yours is a very short term fix - and not even a good one - to a much longer-term problem. Instead of £29 billion to energy companies why not give that money directly to households? Or, again, nationalise ffs!

  • AndyMbbsc Andrew Maunder (@AndyMbbsc) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour I could save £1000 in 7 weeks by working at home and not paying £550 in train fares to London.

  • miktrinh mtrinh (@miktrinh) reported

    @AskNationwide why do i have to reinput all the data when your system already have my details etc. such hopeless website

  • TomG07581187 TomG (@TomG07581187) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour Pathetic, it's just an illusion. You know there isn't a quick fix and we are at the mercy of international markets but you peddle this crap. Go away and try again

  • StuartS34779380 Stuart Smith (@StuartS34779380) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour It would help a tiny bit if Nationwide offered decent savings interest rates on those fortune to have savings.

  • DavidPe61785198 David Pemberton (@DavidPe61785198) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour And to fix it labour want to print some more not so free money 🤔

  • privatehireguy PHG 🚖 (@privatehireguy) reported

    @Debbiecrosbie1 the “service” I have received from @AskNationwide is atrocious. All I’m trying to do is manage my elderly mum’s account (I have POA). Constant issues, faults not logged and no way to transfer money unless I go in branch?? Waste of my time. Will be leaving ASAP.

  • Coopycarve Phil Cropper (@Coopycarve) reported

    @AskNationwide Hi, Is there still an issue? I can't connect to mobile banking app. Thanks

  • StockpickB Stockpickginge🌸 (@StockpickB) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour Step down join the lib dems and let true Labour members lead the party.