Nationwide

Is Nationwide down in Caterham, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Caterham come from postal codes CR3.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 03/14/2026 04:40

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Login (26%)

    Login (26%)

  3. Website (25%)

    Website (25%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Caterham, Swanley, Crawley and Worcester Park.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomCaterham Login
United KingdomSwanley Website
United KingdomCrawley Mobile App
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • SallyMi83941850 Sally Miller 💙 (@SallyMi83941850) reported

    @AskNationwide Just tried to do a bank transfer and couldn’t due to technical issues?

  • LindseyNey Lindsey Ney (@LindseyNey) reported

    @AskNationwide i cannot download your app as get an error message saying i am not registered for online banking but i am and can login to my online account easily.

  • sophierich_ards Sophie 🦋 (@sophierich_ards) reported

    @AskNationwide hi, why has my credit card statement still not produced? It was due on the 9th April which I appreciate was a Sunday, and then the 10th was a BH. But it’s now two working days later and it’s still not appearing?

  • JamesBurnetts James Burnett (@JamesBurnetts) reported

    Hey @RingGo_parking literally every single time I use your app it says I have to verify with @AskNationwide that it's really me. For a £1 parking charge. Other people on forums are moaning the same thing. Is it you or nationwide as it's ridiculous. Can you both help?

  • OveratedLama Tom (@OveratedLama) reported

    @AskNationwide Another issue, I’m currently in Spain and can’t make international calls, which is why I think the payment got flagged

  • supag12 suepage (@supag12) reported

    @AskNationwide is there a problem processing on line shopping payments for sainsburys ?

  • TKoppite TheGreatKoppite (@TKoppite) reported

    Team there. It's so frustrating but if @AskNationwide want a fight they have got one. I am not going to be bullied by them or anyone else. Prayer and some love might help. 🙏 Cheers. Will update tomorrow. 💖

  • ahamblin16 Andrew (@ahamblin16) reported

    @AskNationwide hi Nationwide, we ordered solar with @daylight_energy they appear to have now gone bankrupt and we need to get our deposit back , paid via BACS, communication up to Jan was all positive. We need help getting this back via chargeback. Can you help ?

  • LindseyNey Lindsey Ney (@LindseyNey) reported

    @AskNationwide i did previously have the app to manage mymums account now closed &opened another as executor. app does download.i have deleted it & tried to log in several times ,even gone through the online registration process again but still get same message 😩

  • RyanSinghM Ryan 🥶 (@RyanSinghM) reported

    @AskNationwide hi, are payments working? I’ve just sent money to two people and they appear in my online banking as paid, but the recipients have not received anything? One of the transactions was 4 hours ago.