Is Nationwide down in Caterham, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (29%)
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Login (29%)
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Mobile App (28%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent Nationwide outage reports came from the following cities: London and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Mobile App | |
| Crawley |
Mobile App | |
| Redhill |
Website | |
| London |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Kat Price
(@KatPrice2011) reported
@AskNationwide Do we know when the problem with incoming money and outgoing money will be fixed ???
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Marilyn K🥢
(@092209k) reported
@AskNationwide You guys have just repeating yourself since 7am in the morning. No proper reassurance of when we will be getting our money at all. People got stuff they need to pay for and do. Get someone on here that can TELL US WHEN WE GETTING OUR MONEY. Terrible bank.
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Katie milench
(@1frazzledmummy) reported
Well done @AskNationwide single handedly ruining everyones xmas, no payments in no payments out WTAF 3 days till christmas and cant even order the kids presents or food shopping, seens to be a tech issue weekly with ur company 👏👏👏 #disgraceful #absolutejoke
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That girl Jemz
(@lovejmatic) reported
@AskNationwide @ScooterRiderFMX What is the problem? At least tell the customers that? It’s been hours now…you must know what is wrong? No generic response is please
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Lorraine Jean Bush
(@LJBush) reported
@FayeShortland @AskNationwide Exactly, and no updates on that link they keep throwing out. They say make a complaint but it takes 5 working days so absolutely useless information intime for Xmas
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kathleen reid
(@independencekat) reported
@Nicolef1Penney @AskNationwide Yes I'm home now thankfully , but I have my Christmas food shop money due out at 10pm tonight and my money is in mid air somewhere, I have 2 disabled boys and that's them off now. I can't take them shopping and even then I can't access my shopping money. 😔😔😔
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Kelly Dunn
(@kellyw2094) reported
@AskNationwide hi, I send a transfer to my nationwide from my natwest account. I’ve now seen that there’s problems. Will this payment be queued to go into my account or am I on a never ending wait for the money for it to be cancelled, what’s happening?
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Lis McNulty
(@Poppy_Pie) reported
@AskNationwide This has been going on since this morning. I think it’s about time that you provided a better explanation of the issue than just ‘a problem we’re working hard to resolve’. Obviously people are worried and upset. Please can you explain what has happened?
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Jacob Evans
(@JacobEv72196230) reported
@AskNationwide Not possible to make outgoing payments??? Delays are one thing, preventing me from sending money out of my account, major WTF, switching bank, this is disgraceful
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MC
(@Suffolklord) reported
Hey @AskNationwide why is your banking app not working properly again?