Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 01/23/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Eth7n1 Ethan (@Eth7n1) reported

    @AskNationwide Card reader, according to your website your having some problems.. strange - why’s it so hard to login with you folks.

  • Lancsamb Graham Curry (@Lancsamb) reported

    @AskNationwide worst customer service , don’t even bother to deal with complaints!

  • Eth7n1 Ethan (@Eth7n1) reported

    @AskNationwide I was chatting to your colleague earlier see above thread, my internet banking was telling me you had a tech error, I’ve just tried to make some purchases on trainline and it asked me to verify via card reader it was rejecting the codes it was spitting out, it tried app instead..

  • nigelrstephens Nigel Stephens (@nigelrstephens) reported

    @AskNationwide @Morgannwg Mine not working either.

  • MartinParnham1 Martin Parnham (@MartinParnham1) reported

    @AskNationwide Hi there. Do you issue virtual debit cards? I’m thinking of getting one and I’ve heard some banks issue them? Thanks

  • Eth7n1 Ethan (@Eth7n1) reported

    @AskNationwide “We’re experiencing tech problems” after auth. w/ card reader to login to online banking - trying to get in to upgrade my acct

  • megans_5 Meg (@megans_5) reported

    @AskNationwide hi, I need a copy of my savings account statement with my name and address. How do I access this?

  • clairelkennard Claire Kennard (@clairelkennard) reported

    @AskNationwide tried to call your customer service line re. mortgage but it’s saying it’s closed even though website says open till 4. Chat function can’t help with my query… no good saying call during normal hours as I’m at work!

  • P_Carson1 Philip Carson (@P_Carson1) reported

    @Eth7n1 @AskNationwide Tweeting won't solve the problem it will only bring fake recommendations.Try reaching out to @garciahill001 his a legit computer expertise, he will help recover loss.

  • Eth7n1 Ethan (@Eth7n1) reported

    @AskNationwide It’s a 45 min hold time according to your robot, will your team be able to help me even though your meant to have maintenance at 12:01..?