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Nationwide

Nationwide status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Nationwide generated 0 outage signals in the last 24 hours around Caterham, including 0 direct reports.
  • The most common problems reported in this area mention Transactions.
  • 100% Transactions (100%)

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caterham, England

The most recent Nationwide outage reports came from the following cities: Croydon, Caterham, Swanley, Crawley, and Worcester Park.

CityProblem TypeReport Time
Croydon Transactions 10 days ago
Caterham Login 1 month ago
Swanley Website 2 months ago
Crawley Mobile App 2 months ago
Worcester Park Mobile App 2 months ago
Crawley Mobile App 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • bunnies6675
    Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • IngridMarsh_
    Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • nigelvivian
    Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • andersonsangela
    angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • adamreestaylor
    Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • lisajoyce33
    Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • VanessaWelham1
    Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • hannah_moyne
    Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • BrownGFX
    Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Cakecrumbs49
    Cakecrumbs (@Cakecrumbs49) reported

    @AskNationwide Any news on when the St. Neots branch will be opening again? I have walked into town twice, last week (I think) and today, it was shut both times for maintenance. Your branches website says it is open!

  • BCJONeill
    Barry O'Neill (@BCJONeill) reported

    @AskNationwide Maybe you could just pass it on for me in true customer focused tradition Nathan?

  • ricksandhu_
    😎 (@ricksandhu_) reported

    @AskNationwide how long till I am able to unfreeze my card? Currently needing to use my card and it’s saying that I I’m unable to due to a technical issue. This is causing me a lot of issues

  • 00dubbb
    00 (@00dubbb) reported

    @AskNationwide how is a phone call gonna fix your app not loading? i ain’t a IT specialist

  • Jul806223479
    Jul8 (@Jul806223479) reported

    @AskNationwide Are you having issues right now? I have tried to apply for a new product both on the app and desktop site and I get error messages.

  • diglitpie
    Diglit Dear. (@diglitpie) reported

    @AskNationwide I cannot get into the Nationwide app or get online both using WiFi and 5g. This has gone on for over a week. I have deleted app and reloaded app, turned WiFi router on and off but still no joy on IPhone or IPad. Please help. Thanks.

  • NerradSelims_91
    Darren ッ (@NerradSelims_91) reported

    Anybody else's Nationwide app log in page playing up? 😤 @AskNationwide #nationwide

  • BCJONeill
    Barry O'Neill (@BCJONeill) reported

    @AskNationwide Your new look appears to be flawed. No way to specify a specific date range for transactions and then print ALL of them in a single document, which means no saving them as a PDF either. Please fix this before you do away with the old format. Unhappy customer.

  • Kezleigh
    Kerry Leigh Kavannah (@Kezleigh) reported

    @AskNationwide I seem to be having issues with payments on my card and just had a call from 0800 464 3139. Please can someone assist me

  • emma64979643
    emma-kvs (@emma64979643) reported

    @AskNationwide all afternoon to try and pay a bill, branch won’t/can’t help. The chat facility has repeatedly asked me the same questions for hours and I’m no further forward. At this point I can only describe the service as beyond dire #poorservice