Nationwide

Is Nationwide down in Caterham, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 02/05/2026 12:45

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Login (29%)

    Login (29%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • b_lwhite b_lwhite (@b_lwhite) reported

    @AskNationwide Thanks for the reply but I meet all of the above criteria so I don't think it's an issue at my end. The app was working fine until yesterday

  • giraffeonastick 🦒 ǝɟɟɐɹᴉפ On A Stick🦒🇪🇺 (@giraffeonastick) reported

    @AskNationwide Thanks. I see a message in the app now saying I can't move money, so I won't go to he hassle of reinstalling the app... Thankfully not urgent. Been a bit of a weekend issue-wise, hasn't it? Unlike the NW team to suffer so much. Hope your Major Incident team get a break!

  • planetcaravan77 DPM (@planetcaravan77) reported

    @AskNationwide Hi any news on a fix for the android app?

  • CamillaWatkins_ Camilla W (@CamillaWatkins_) reported

    @AskNationwide Android which apparently has an issue right now

  • EmilyGoudge Emily 🍹 (@EmilyGoudge) reported

    @AskNationwide How long is this going to be going on for? When will I be able to transfer money again? I had the exact same issue yesterday morning too!

  • RohitDoel Rohit Doel (@RohitDoel) reported

    @AskNationwide. Is the banking app working. Can't seem to transfer my money between accounts, it keeps timing out.

  • nixynoo82 🌛🦋 MissNixynix🦋🌜 (@nixynoo82) reported

    @Woodlands86 @AskNationwide They are always having problems.

  • b_lwhite b_lwhite (@b_lwhite) reported

    @AskNationwide My nationwide app stopped working yesterday (wouldn't open). I tried uninstalling and reinstalling like you've advised other people but it won't let me reinstall the app

  • AlbaniaTestie Ƒʉͫcͧкͭιͪηͣ Glenn Liddell (@AlbaniaTestie) reported

    Can anyone recommend a bank they good decent customer service from? Is there such a thing? I've been with @AskNationwide for too long now and their service is absolutely dreadful.

  • CarolineFinla15 Caroline Finlay (@CarolineFinla15) reported

    @AskNationwide i am having problems paying for something online i have approved the payment on my app but still not come through