Is Nationwide down in Caterham, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (61%)
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Website (21%)
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Login (7%)
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Transactions (4%)
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Withdrawals (4%)
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Transfer (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Forty Licks
(@forty_licks) reported
@kirst_j_edwards @AskNationwide they shouldn't be able to offer this service if its this crap
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𝓚𝓪𝔂𝓵𝓮𝓲𝓰𝓱
(@_misskayface) reported
@AskNationwide hello! I need to access bank statements from September 2021 - January 2022. My account closed approx January 2022 - will I be able to do this? Thanks
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Tony Browne
(@BrownerLFC13) reported
@AskNationwide Hi Craig. I’ve spent some 5 hours on the phone, been in branch, made a complaint. All I need is a letter admitting the error and that you’re removing it. But no one wants to do this. My property purchase is about to fall through as a result.
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🌸Rebecca🌸
(@_LimbalRings) reported
@AskNationwide He rang yesterday and the woman couldn't help him because he didn't know when he opened his account because it was forever ago. He was told to ring back and get someone else who would ask different questions the next time. It's pretty poor. He rang back and they said a week!
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Kirstie Edwards
(@kirst_j_edwards) reported
@AskNationwide This has taken us to the same phone line. We need help to get home to the uk. Please advise. We need to speak to somebody in the UK who can help and who answers the phone.
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Karen 💙
(@KzpKaren) reported
@AskNationwide why do I have to resort to Twitter to try to get a response and mortgage solution from you? Absolutely awful service from your customer resolution dept.
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Lottie
(@Charlinator2021) reported
@AskNationwide My boyfriend is trying to transfer money but your app and website is saying that there are technical problems. Please advise.
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Beverley Calverley
(@BeeCalverley) reported
@AskNationwide customer service….really?
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loulou
(@196rose) reported
@AskNationwide On your website. Any town or city currently served by Nationwide Building Society will continue till at least till January 2024, Then why have you sent letters that the Tilehurst Branch will be closing Thursday 3rd November. I have started a petition
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Debbi Williams
(@debbiorchid) reported
@AskNationwide #homeinsurance Just been advised by your home emergency claims team that following a 3am emergency call out yesterday, that you won’t replace parts in my main toilet cistern as I have another working toilet! Surely this is a joke???