Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 11/30/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomMitcham Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • iain_byrne Iain 😷 💙 🇪🇺 (@iain_byrne) reported

    @AskNationwide what is happening with your app on ios. Problems logging in for months, you have just released update, now even worse. Seriously considering moving banks.

  • nugeei ______ (@nugeei) reported

    @davejthorp @AskNationwide I was but i reverted back on iPad OS and its still not working

  • iain_byrne Iain 😷 💙 🇪🇺 (@iain_byrne) reported

    @AskNationwide Ipad Air iOS 15. Unable to login just get NW logo page then freezes. Need to restart or reinstall app then can login once or twice before same thing happens

  • liammcgroartyuk Liam Mcgroarty (@liammcgroartyuk) reported

    @AskNationwide I can’t access my bank account.

  • ByNwabugo ByNwabugo (@ByNwabugo) reported

    @AskNationwide monday get ready because you guys have let me down.

  • shirleyjones999 shirley jones (@shirleyjones999) reported

    @AskNationwide 2/2 She phoned 4.30pm to report it & was put thru to Homecare service that she doesn't have?? Told she has to make payment up front B4 you will even send anyone to check damage. Why does her building insurance not cover it? She's had to go & stay away tonight. Heavy rain tonight.

  • shirleyjones999 shirley jones (@shirleyjones999) reported

    @AskNationwide We phoned it they put her thru each time to Homecare CET. NOT a Homecare issue. Should be dealt with under her Buildings cover. Not left alone frightened, no lights/freezing, & being forced to pay upfront just because she doesn't have optional Homecare cover. Why pay insurance???

  • sam_bawdon Sambb (@sam_bawdon) reported

    @AskNationwide how do I send money from an instant access saver 6 to a different bank account

  • zanesgaming_ ShibaDemonZane (@zanesgaming_) reported

    @AskNationwide Yes, it won’t let me log in it just loads no message no error, nothing wrong with my connection as I turned off my Wi-Fi and and tried that method it will not let me sign in??!

  • zanesgaming_ ShibaDemonZane (@zanesgaming_) reported

    @AskNationwide Why Cannot I sign in my online banking???