Is Nationwide down in Caterham, Surrey, England?
Problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Nationwide
Nationwide is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (32%)
-
Website (28%)
-
Login (21%)
-
Transactions (13%)
-
Withdrawals (4%)
-
Transfer (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Crawley |
Mobile App | |
| Redhill |
Website | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
-
Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
-
Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
-
Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
-
Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
-
Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Danielle Maher
(@daniellemaher13) reported
@AskNationwide I am not receiving the funds into my account the shop shuts in 30mins I need it to pay for electricity so frustrating constant issues with nationwide for months now with incoming payments
-
zara
(@ZaraZibzo) reported
@AskNationwide can I get a card reader in branch? Mines broken and need to send a payment today
-
ExplainingMoney.co.uk
(@ExplainingMoney) reported
4. @AskNationwide round of this weeks list, offering £100 to new customers and £125 to existing ones, who switch to any of their flex accounts. (Excl basic) Open new or switch into existing account, include 2 DDs and switch date must be within 10 working days.
-
clodagh hargadon
(@clodagh30) reported
@AskNationwide @VertebratePub I'm having same problem. Says verification system not working. Can't order shopping
-
catkeavo
(@catkeavo) reported
@AskNationwide I need to produce payment receipts monthly. How can I do this on the app. I don't have access to a computer so app is my only option. I can see other online banks have this feature but I can't find it on yours. Please help. Ta. X
-
catkeavo
(@catkeavo) reported
@AskNationwide No. This isn't what I mean. I need to send proof of payment to a third party. Where can I access an individual statement. Ta.
-
catkeavo
(@catkeavo) reported
@AskNationwide Yes. That is for using the bank on a computer which I have no access to. I need to be able to access this via the app only. Can you show me where I can do this on the mobile app? Ta
-
VertebratePublishing
(@VertebratePub) reported
@AskNationwide is there a problem with online payments at the moment? Lots of failed attempts across multiple cards.
-
Geoff Lane
(@MotogpLane) reported
@AskNationwide Your app has stopped working, when will it be up and running again
-
Colin1961
(@Colin19612) reported
@AskNationwide Why should I do all the chasing?? You declined me with no reason…time for a bit of customer care…no, loyal customer care focus!!!