Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 11/25/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (23%)

    Website (23%)

  3. Login (10%)

    Login (10%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • sufcnum1 steve (@sufcnum1) reported

    @AskNationwide I've sent a payment today that has not arrived at its destination, this is to cover bills, so the issue doesn't appear to of been resolved.

  • rach0488 rachel lewis (@rach0488) reported

    @AskNationwide I’ve just transferred a lot of money into my starling account and it hasn’t been received so the problem still needs to be fixed l am now going to take all my money out of my nationwide account lm lucky l have more money in the account this needs to be sorted out asap!!!!!

  • Virgin_central Virgin Central (@Virgin_central) reported from Ryton-on-Dunsmore, England

    @AskNationwide you having issues with the mobile banking app? Cannot seem to be able to log on

  • Wagginnwalkin11 Waggin' N Walkin' (@Wagginnwalkin11) reported

    @AskNationwide People are still having issues making payments into my account ?????

  • KiweFarms Kiwe Farms (@KiweFarms) reported

    @AskNationwide @Wagginnwalkin11 Thought you claimed this issue was fixed yesterday so why are we, your customers still having problems with payments today?

  • Lemon12459199 Lemon (@Lemon12459199) reported

    @AskNationwide Provide me with the email for complaints. I want to complain about this outage. I joined nationwide as my sole current account and yesterday I needed to transfer money urgently. The recipient was left stranded and I was left feeling embarrassed. This is pathetic.

  • Rich32938759 Rich (@Rich32938759) reported

    @AskNationwide payment issues again? Just sent from my nationwide account and not hit my recipients account yet so stood waiting before I can leave

  • liamlafferty_97 Liam Lafferty (@liamlafferty_97) reported

    @AskNationwide if my wages don’t go in my bank tonight I’ll take the door clean off the hinges at my local branch and help myself to what I’m due

  • KiweFarms Kiwe Farms (@KiweFarms) reported

    @AskNationwide @Wagginnwalkin11 Thought you claimed this issue was fixed yesterday so why are we, your customers still having problems with payments today?

  • rach0488 rachel lewis (@rach0488) reported

    @AskNationwide I’ve just transferred a lot of money into my starling account and it hasn’t been received so the problem still needs to be fixed l am now going to take all my money out of my nationwide account lm lucky l have more money in the account this needs to be sorted out asap!!!!!