Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 02/28/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (26%)

    Website (26%)

  3. Login (26%)

    Login (26%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: Swanley, Crawley, Worcester Park and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwanley Website
United KingdomCrawley Mobile App
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • wmo1190 Michael (@wmo1190) reported

    @AskNationwide @Rhona_Johnston I haven’t had money in either please address the issue instead of hiding the fact nationwide is a problematic bank which is losing its credibility by the second

  • tspoon1980 Gail Parnell (@tspoon1980) reported

    @AskNationwide @ChicandSparkle1 Nationwide I have same problems, wages were supposed to clear by 0015/0020 - like others I have bills coming out, a food shopping delivery I won't get and a sick pet who won't be seen by vet if wages haven't gone in!

  • Staceytamara1 Stacey (@Staceytamara1) reported

    @AskNationwide the generic response is getting a bit old now, when a bacs transfer has not gone pass half 12 midnight in years. It really would look better if you're honest. Twice this month issues nationwide, not looking good.

  • CbBrudenell Charlie (@CbBrudenell) reported

    @AskNationwide payments always hit my account at the lates 1230AM and nothing is in yet. I need my money to get food and pay bills.. like everyone else. I’m really starting to get fed up with the amount of issues you keep having.

  • Paul96626327 Paul (@Paul96626327) reported

    @AskNationwide everyone having the same problem not received there money. There is obviously an issue Kyle so stop lying because as customers we have a right to know.

  • Mikeyvex81 MikeyMoo (@Mikeyvex81) reported

    @Claire11152715 @AskNationwide Never had an issue. Has always been in right after midnight but today is odd. There's a problem obviously

  • Leeada99602914 Lee ada (@Leeada99602914) reported

    @AskNationwide There is definitely an issue with your payments system tonight. Wages have never taken this long in my 3 years of being a customer.

  • cfc_mat Mat W B (@cfc_mat) reported

    @AskNationwide So I'm seeing tweets about no payments gone in. I've usually got mine by now but nothing... must be an issue because 1st of every month hasn't been a problem ! I've got direct debits due to be paid now but can't as no payment.

  • LynseyMMorris Lynsey*Morris (@LynseyMMorris) reported

    @AskNationwide what a joke yet again your systems clearly can’t cope with mass payments @financialombuds something has to be done. No honesty when clearly an issue

  • CbBrudenell Charlie (@CbBrudenell) reported

    @AskNationwide is there an issue with payments clearing? Usually in at 0030 but nothing as of yet. I’ve never known anyone to have as many issues as you do.