Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 03/03/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (26%)

    Website (26%)

  3. Login (25%)

    Login (25%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: Swanley, Crawley, Worcester Park and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwanley Website
United KingdomCrawley Mobile App
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • nigelpt Nigel Penton Tilbury (@nigelpt) reported

    @AskNationwide Can you kindly tell me why..... 1- My online account KEEPS logging off when ever I select different accounts and expects me to log in AGAIN? 2- There are NO secure message services to contact you privately? Before you say it, 3 different browsers all caches clear

  • CatherineToop Catherine Toop (@CatherineToop) reported

    @AskNationwide Hi, I’ve just bought a Garmin watch and am really disappointed to find out that Nationwide doesn’t support Garmin pay. Please can this be provided?

  • nigelpt Nigel Penton Tilbury (@nigelpt) reported

    @AskNationwide Chat With us doesn't work. There is no button visible as claimed on the secure message page accessed whilst logged, in regardless of which browser used. The ../contact_us link throws up an error SEC14543253363673949360

  • EmmaEssexSander Emma Louise Sanders (@EmmaEssexSander) reported

    @AskNationwide Where can I find live chat? Is it on the app? I’ve just gone onto the website and can’t see anything on there.

  • appleeugene Mr Apple (@appleeugene) reported

    @TraceyandHarry @AskNationwide I’ve no problem using a card reader, though, if I’ve got my card on my smart phone, perhaps there is another way. But, some won’t have smart phones, so, I think it’s a bit of tech we’ll have around for a while yet, and happy that it does.

  • Chasandmyah Chas (@Chasandmyah) reported

    @AskNationwide @PrettyWildXx Pity your staff don’t have more respect. I had two staff members put the phone down on me simply because I wanted to withdraw my funds from savings, they DEMANDED to know why and I told them that was private. They wouldn’t allow it, outrageous, what happened to customer service?

  • BethShinfield Beth Shinfield (@BethShinfield) reported

    @AskNationwide I’ve been doing that and been number 1 for an hour, now many people do you have on the team, 1? I also do g know why I can’t do it online I’ve been a customer 6 years+

  • Andrew38746717 Andrew (@Andrew38746717) reported

    @AskNationwide @Allsportsphotog Have a look on her web site ...Nickers, Knackers, Knockers indeed ! She doesnt mind showing her assets off.

  • greenbenjamin Benjamin Green (@greenbenjamin) reported

    @AskNationwide Hi - I keep getting a ‘Service unavailable due to technical issues’ on my iOS app - the website says everything is working though - is there a problem somewhere? Thanks!

  • BelindaGray20 Belinda Gray (@BelindaGray20) reported

    @AskNationwide is there another problem with your faster payment scheme? I sent a payment on Thursday & it’s still hasn’t arrived!