Nationwide

Is Nationwide down in Caterham, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Caterham come from postal codes CR3.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 03/22/2026 23:35

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (29%)

    Login (29%)

  3. Website (24%)

    Website (24%)

  4. Transactions (11%)

    Transactions (11%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Caterham, Swanley, Crawley and Worcester Park.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomCaterham Login
United KingdomSwanley Website
United KingdomCrawley Mobile App
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • SAINTDAVE83 Dave Richmond (@SAINTDAVE83) reported

    @AskNationwide neither outside ATMs at your central Milton Keynes site are dispensing cash. Been like this for weeks now. Not ideal on a Sunday when the branch is closed.

  • Lchristinew2709 L💛 (@Lchristinew2709) reported

    @AskNationwide there’s a charge on my card that I did not authorise please can you help me

  • Gowski29 Chrisi Wilangowski (@Gowski29) reported

    @AskNationwide Hi, wondering if you can help. I recently switched my current account with the switching offer. I am an existing customer but only received the standard switch offer rather than the £125. Please could you look into this?

  • Matt_Severn Matt Severn (@Matt_Severn) reported

    @AskNationwide Shops are all fully open Hannah. Post Offices are all fully open. Your business and personal customers are all at work. It’s not good enough. If it’s a staffing issue then hire more staff.

  • OnlyAlex22 Alex 💙 (@OnlyAlex22) reported

    @AskNationwide Hello, switch to you completed today and I was an existing customer. How do I confirm I am eligible for the £125 switch offer now switch is complete? Many thanks.

  • nina_procter Nina P (@nina_procter) reported

    @AskNationwide My husband contacted that number back in May. . This issue need to be escalated, its unacceptable. Can you please pm me the contact details of a specific department or person who is senior enough to get this sorted.

  • brierleybuildin Dan Brierley (@brierleybuildin) reported

    @AskNationwide is your internet banking down? #nightmare

  • NicolasBarlow Cllr. Nicolas Barlow (@NicolasBarlow) reported

    @AskNationwide Spoke to an Advisor. Tried online but still experiencing same issue. Will try again later. If still fails will go into branch 🙄

  • JamesGr83328735 James Green (@JamesGr83328735) reported

    @AskNationwide I have recently transferred my bank accounts to Nationwide, my accounts are showing on the banking app, but it says they are not available at the minute, my wife has done the same thing and hers is working fine.

  • nicolaStokes3 nicola Stokes (@nicolaStokes3) reported

    @AskNationwide No idea am now at work, so can’t even get to nationwide now. Guess i be made to pay charges now. Really unfair i been to two nationwides this morning and neither were working with deposits. If i had time in the day i wouldn’t need to use the machines