Is Nationwide down in Caterham, Surrey, England?
Some problems detected
Users are reporting problems related to: mobile app, transactions and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at Nationwide
Nationwide is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (38%)
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Transactions (20%)
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Website (20%)
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Login (12%)
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Withdrawals (5%)
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Transfer (4%)
Live Outage Map Near Caterham, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Mitcham, Bromley, Croydon, Dartford and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Mitcham |
Transactions | |
| London |
Transfer | |
| London |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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My6percent
(@My6Percent) reported
Am getting a bit nervous that there is regularly an issue/delay with payments coming in and out of @AskNationwide current account. Does anyone know more about all this? Should I move banks? I've been happy otherwise...
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C8H10N4O2
(@daveswales) reported
AGAIN ?!?! With your failures becoming so frequent, @AskNationwide, do I need to "budget" for YOUR failures to ensure I have money for petrol *on payday* in future? Not having a time-to-fix each time is atrocious customer service, and I call you out on even your internal SLAs.
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Sir Literate Cynic
(@LiterateCynic) reported
Is @AskNationwide down?
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Rebecca
(@becccaloup) reported
@AskNationwide How long is this payment issue going to carry on for. I am awaiting my wages & I have already had bills come out! It's not on! Answers please!?!? or at least some compensation for your loyal customers!
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Jodana Sandy
(@JodanaSandyXx) reported
@AskNationwide So I can’t receive any money to help with food today then this is a joke my friend friend sending £10 this morning so I can get something and now I can’t thanks
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N
(@nottashafierce) reported
@AskNationwide So my direct debits are ironically working fine but my salary hasn't gone in because of your delay. i also have a food shop arriving today what do you expect me to pay them with, fairy dust?
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Pulley
(@woioipulley) reported
@Devilshooter851 @AskNationwide It’s just queued hopefully should arrive today. I’m having the same problem
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wannaberocker
(@Elizabe48820854) reported
@AskNationwide Strange my other back having problems too ?!!!!!!!
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Jamie
(@flavell1311) reported
@AskNationwide what is happening with incoming payments? I have bills waiting to be paid and I can’t receive my wages because of an error on Nationwide’s side. This is completely unacceptable
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PatriotGooner
(@DiabeticRik) reported
@AskNationwide I'm getting sick and tired of not being able to access my money because its stuck in cyberspace, time to shop for a new bank