Nationwide status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Caterham, including 0 direct reports.
- The most common problems reported in this area mention Transactions and Website.
- Transactions (50%)
- Website (50%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Caterham, England
The most recent Nationwide outage reports came from the following cities: Crawley, Croydon, Caterham, Swanley, and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Website | 10 days ago |
|
Croydon
|
Transactions | 22 days ago |
|
Caterham
|
Login | 1 month ago |
|
Swanley
|
Website | 2 months ago |
|
Crawley
|
Mobile App | 2 months ago |
|
Worcester Park
|
Mobile App | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
-
Lisa Joyce (@lisajoyce33) reported from Bromley, England@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
-
Hannah Moyne (@hannah_moyne) reported from Bromley, England@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
-
It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
-
Nikki Thomas (@bunnies6675) reported from Sevenoaks, England@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
-
Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
-
Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
-
Mike Fuller (@ninepine) reported from Banstead, England@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
-
Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
-
angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, EnglandReally disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
-
It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
-
Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
-
Steve Brown (@BrownGFX) reported from Kingston upon Thames, England@AskNationwide We have separate login credentials but all accounts are in joint names
-
Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
-
Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
-
Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
asma (@asmaabdv) reported@AskNationwide my father is having issue with the android version of the app it will not let him put his pass number in, it’s up to date and uninstalled and reinstalled and it’s still not letting him put in his pass number. What can we do to fix it?
-
Kieran Byng (@ISaveDolphins) reported@AskNationwide Do you have a chat facility on line? Don't have access to a phone.
-
Sophie (@SophieMHorton) reported@AskNationwide I keep getting a 'something went wrong' screen when trying to do a 'pay by bank' transfer. Your service status page says all is working normally. I've already reached out via chat and was told there are issues, so why doesn't it say this on the status page?
-
Katherine Stead ❤️🌈 💙 (@katherine_stead) reported@AskNationwide Hi, what is the issue with making payments to someone? Thanks
-
Bec (@becclar15) reported@AskNationwide If I could apply online., I would. It’s asking for NW log in and account no ????
-
Sid **** knows what the numbers are about (@Sid50794535) reported@Loopify I tried to take £3k out of @AskNationwide same **** …
-
karen mckenzie (@kazbabs75) reported@AskNationwide phoned customer service 3 times this afternoon spoke with 3 different advisors and got 3 different answers to the same problem. How do I know what the correct answer is (if any!)
-
Darren ッ (@NerradSelims_91) reportedAnybody else's Nationwide app log in page playing up? 😤 @AskNationwide #nationwide
-
Mark Sowton (@SowtonMark) reported@AskNationwide A week ago my card was stopped in branch due to me spotting fraudulent activities. Still awaiting my new card, and email or a text. Very poor service, but I am use to this from Nationwide.
-
name pending (@wozeruk) reported@AskNationwide I need some information my account was shut down due to somebody recalling the transaction the person in question was committing the fraud, not me and now I need to complain to the FOS but 1st I have to complain to the bank. I would like to start this process