Is Nationwide down in Caterham, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (31%)
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Website (28%)
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Mobile App (27%)
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Transactions (10%)
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Transfer (2%)
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Withdrawals (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent Nationwide outage reports came from the following cities: London and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Mobile App | |
| Crawley |
Mobile App | |
| Redhill |
Website | |
| London |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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apougher
(@apougher) reported
@AskNationwide Thanks. Yes I’ve “live” chatted this issue many times. Still no resolution or contact from IT / systems managers. Kindly escalate this as a matter of urgency as it’s affecting accounts and fees.
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The-Fat:Controller 🏁🛡😀🟥🦕🥩 🗽
(@itsjillgardner) reported
@AskNationwide I have an idea. Why not help local businesses, and the environment, by incentivising your customers to shop locally and to use cash. Surely we are all about 'saving the planet' these days? Not sure how shopping at automated corporate supermarkets helps any of us in the long run.
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The-Fat:Controller 🏁🛡😀🟥🦕🥩 🗽
(@itsjillgardner) reported
Dear @AskNationwide Why are you incentivising your customers to use a bank card with their shopping. I am a loyal Nationwide customer of nearly 30 years. I prefer to use cash for many reasons. Do I get any rewards for withdrawing cash from your counters? #CashIsKing
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Gill Hannah
(@Gixxergal) reported
@AskNationwide This is the hurdle we are at ** we are sorry, some of your accounts may not be available right now , we are working on getting back to normal asap ***** she only has two accounts . Savings and current and needs cash here …
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Happy hoof
(@Happyhoof7) reported
@AskNationwide good morning. Just need a bit of help. I closed my account with you and the switch was completed yesterday however, I was refunded £18.90 by a company called @AlwaysPersonal yesterday morning. Please advise. My new account is with @NatWest_Help
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Snowcatt🇬🇧🏴
(@Snowcatt) reported
@AskNationwide Hi Scott. I can view in chat box window but it is small and not the same as being able to view a secure msg like I used to be able to do. The chat box option is slow to get to the right place and/or human. Might be better for NW but poor service for customer!
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Boris
(@b_b_boris) reported
@AskNationwide Your contact number disconnects when you request to speak with someone. Is the service in operation?
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Gill Hannah
(@Gixxergal) reported
@AskNationwide Yup but then a white message box comes up. Saying their an issue . We assume your end ?
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apougher
(@apougher) reported
@AskNationwide That’s fine. Chat and social media staff are not empowered to resolve this. I’m asking NW to pay attention to this issue and internally investigate it. It’s going on too long. I’ll call you to see if NW can assist with the errors on my account as a result.
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Jay Smith (Sonic/Dragonwolf)
(@DragonWolf5589) reported
@AskNationwide It was a cashback marketing offer But the issue is it went to my old email address when I've changed my account with the new/current email.