Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 11/17/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Lindsay63017417 Lindsay Webster (@Lindsay63017417) reported

    @AskNationwide Bank app down again!!! This is getting beyond a joke now it's getting every other day!!

  • GinnyBuckley Ginny Buckley 🇺🇦 (@GinnyBuckley) reported

    @Jarhead135i @AskNationwide My son was gesturing at me to put the phone down. I questioned if this was a scam or genuine and they ended the call.

  • awilkins5324 Alan Wilkins (@awilkins5324) reported

    @AskNationwide you refuse to give me access to my money, you close down the means I was using for many years to put money into my account, you close your buildings and machines down so I can't get money out or put in my currant account. You call police on me today for not reason

  • emma_ronson Ando (@emma_ronson) reported

    @AskNationwide are you having any problems with your accounts this morning? My wife and I are unable to use one of our accounts, the account is not even showing on my app?

  • satnammann5 satnam mann (@satnammann5) reported

    @AskNationwide if you want I gave no issues with this I can publish my details on this public forum

  • Steve_Orlando SteveO (@Steve_Orlando) reported

    @AskNationwide What a horrible Mortgage Company you are. My house purchase is on the brink of collapse due to no common sense. I have been a Mortgage customer for over 30 years. I am in month 1 of a 5 yr fixed. I want to port my new mortgage to my new house. Halifax are happy too

  • graham641 GRVY Graham6 (@graham641) reported

    @AskNationwide I meant on the nationwide website as the company in question can be hard to get through to (I used to work for that particular company years ago).

  • dejiye dejiye (@dejiye) reported

    @AskNationwide now it’s 9:39 AM Saturday, I'm beginning to think , never - ending queue! Please help , where’s my salary !?

  • Matteo_BDI Matteo Bunce (@Matteo_BDI) reported

    @AskNationwide @FishdFood We also have been having problems making a payment... A message said technical error at the end of the process

  • DebbieHallett1 Deb Jefferson Zhao (@DebbieHallett1) reported

    @AskNationwide I am having a recurring technical issue in the same place when trying to set up an online fixed rate bond. Do you know when this will be resolved ?