Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 01/20/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Dan93733439 Dan (@Dan93733439) reported

    Help @AskNationwide I need to make an urgent payment to a new payee today but I’ve forgotten my debit card PIN for use in the card reader - I never use a debit card for spending. Is there anyway I can do this; it seems a very ancient way of doing things?!

  • NativeSorrow Sorrow's Native Son (@NativeSorrow) reported

    @AskNationwide I'm using @GooglePay with my debit card regularly without issue but my activity isn't recorded in the Google Pay app, any idea why?

  • ComedianWj Wayne (@ComedianWj) reported

    @MarcDL_89 @AskNationwide Thats fine, i think there system is haveing problems few people i know are having same issues.

  • BroadcastLost Lewis (@BroadcastLost) reported

    @AskNationwide Hi! I have restarted my phone 3 times but nothing has changed. I have even tried not using my WiFi to see if it was that but still not working.

  • chrislegge99 Chris Legge (@chrislegge99) reported

    @Jones_Kanes @AskNationwide Will have to use safari as a workaround until @AskNationwide push an app update to resolve the issue.

  • Lou9090 Louise (@Lou9090) reported

    @AskNationwide is there a way I can access and download my current account statements online?

  • CharlesBewley2 Charles Bewley (@CharlesBewley2) reported

    @AskNationwide I have tried to ring your 24/7 emergency line but have been told the lines are closed twice now. I transferred funds in branch today to pay bills and like a fool did not check the money has gone across. It hasn’t so I need to find out where it is, can anyone help?

  • Chater1Clare Clare Chater (@Chater1Clare) reported

    @AskNationwide I am an ex employee. I need contact details so as any future employers can be provided with a reference. Can some please help me?

  • Annette29397338 Annette Morrissey (@Annette29397338) reported

    @AskNationwide My son has recently opened a flexone account and the contactless part isn’t working… he has used the pin to activate the card but contactless still does not work… so not sure who he needs to speak to?

  • chrislegge99 Chris Legge (@chrislegge99) reported

    @Jones_Kanes @AskNationwide I second this, nationwide app not working on iOS 15.1 Beta 2