Nationwide

Is Nationwide down in Caterham, Surrey, England?

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The latest reports from users having issues in Caterham come from postal codes CR3.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 03/28/2026 14:00

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (28%)

    Login (28%)

  3. Website (24%)

    Website (24%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Caterham, Swanley, Crawley and Worcester Park.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Login
United KingdomCaterham Login
United KingdomSwanley Website
United KingdomCrawley Mobile App

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • helspascoe Helen Lee (@helspascoe) reported

    @AskNationwide I connected with an agent earlier - she asked me to “log in to resolve”!

  • brunomartelli Bruno Martelli (@brunomartelli) reported

    @AskNationwide I'm not sure. I have invest direct + FlexBasic account with a card. Trying to pay myself at Natwest - I've paid me before. App + Website want me to use card reader. I have choice of card numbers to use in a dropdown. Neither are the number of the FlexBasic account card i have...

  • flowersempower Sara Estelle Turner (@flowersempower) reported

    Shame on you @AskNationwide I've been a loyal customer for over 20 years. Today I discover that you've closed my personal account without no communication beforehand, leaving me in total disarray financially. You have all my savings and I have no ability to pay for anything.

  • matt56298376 matt (@matt56298376) reported

    @AskNationwide website is complete CRAP will not allow anyone to open a new account, just keeps throwing up useless errors Finally made my mind up as a member for over 20 years I cannot take anymore **** for this pathetic BS I’m off

  • tracydainty tracy dainty (@tracydainty) reported

    @AskNationwide I can understand why @sainsburys didn't come first. Their customer experience is atrocious! Nolonger do they hold any values.

  • SarahLouDEGIN Sarah (@SarahLouDEGIN) reported

    @AskNationwide Yes. Is happening to my dads account we logged in. Have tried two different laptops and on a mobile. Get the same message. I’ve been able to set up via app on my phone. Can only think it’s an issue with his account. How do we resolve?

  • flowersempower Sara Estelle Turner (@flowersempower) reported

    @AskNationwide I have already logged a complaint and meanwhile while I wait I have no access to any of the money you have of mine (including all my personal savings) and no ability to pay for anything and standing orders refused. You should have contacted me before you did this.

  • Susan2706 Susan Cowling (@Susan2706) reported

    @AskNationwide Okay it tells me when I open credit card part that we are currently experiencing technical problems. Please try again or view our service availability page for mor information .

  • WAZ78169995 WAZ (@WAZ78169995) reported

    @NeilP00591298 @AskNationwide Tired of these excuses and delaying? Just move all your savings to YBS easy access/rainy day like me, that's the only way they get the message. You can always move it back if they finally catch up.

  • TomQuante Tom Quante (@TomQuante) reported

    @AskNationwide why hasn’t my help to buy ISA paid out it’s interest yet? The anniversary is 9 Feb..?