Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 11/24/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (22%)

    Website (22%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Longtallphalla1 Longtallphallacy (@Longtallphalla1) reported

    @AskNationwide I can't believe you don't understand the point I'm making. So if I can't complete the application either IN BRANCH OR ONLINE how do I get the account for my son? Ask the tooth fairy? Honestly, the Nationwide customer service is beyond a joke.

  • JoshWr1ght Josh Wright (@JoshWr1ght) reported

    @British_Airways @AskNationwide if I’ve paid for a flight that’s been cancelled by credit card and the airline company does not respond or not help through all of their channels, can you refund the amount to my credit card?

  • CTR_Paul Paul (@CTR_Paul) reported

    @AskNationwide How long is the limit set for? Is it meant to reset daily/weekly or what? Just wondering as I've only made a couple of small (sub £30) transactions today and the issue was present on both.

  • watfordpete Pete Bradshaw (@watfordpete) reported

    @AskNationwide Hello. I don't seem to be able to find the House Price Index on your new website. Previously there was the current month (which may not yet be out, I realise) and the archive. Please advise. Thanks.

  • Adam_Hosker Hosker 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@Adam_Hosker) reported

    @few1971 @AskNationwide I think this is more of an issue with Direct Debits, a thing from the dark ages that needs to be updated IMO.

  • oversightrecord Oversight Recordings (@oversightrecord) reported

    @AskNationwide @binance Why do you block my deposits? Embrace crypto... Dont be scared

  • Arv_Singh_01 Arv Singh (@Arv_Singh_01) reported

    Atrocious service from Nationwide Building Society. Lack of transparency and looking to avoid telling there customers the truth. Do not bank with them and avoid them at all cost. I will be transferring myself to another current account asap!!@AskNationwide

  • amberrdx amber (@amberrdx) reported

    @AskNationwide am i able to get monthly help to buy isa savings statements?

  • JackTheLab3 JackTheLab (@JackTheLab3) reported

    @AskNationwide I don't think that in a potentially dangerous situation not offering any meaningful advice is satisfactory. With all your contractorss and legal experts, you could at least help that way. You are leaving someone stranded, and so are your underwriters.Tree owners may gone weeks!

  • jadeeyroberts Jade Louise✨ (@jadeeyroberts) reported

    @AskNationwide how do I request a new pin for my card if I can’t log in without using a card reader that requires my card and the pin 🤨