Is Nationwide down in Caterham, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (24%)
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Login (20%)
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Transactions (16%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent Nationwide outage reports came from the following cities: Crawley, Redhill and London.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Mobile App | |
| Redhill |
Website | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Finola Austin
(@FinolaAustin) reported
@GavOnCloud @Sainsburys_Bank Having the same problem with @AskNationwide. requested mortgage redemption statement over 2 weeks ago...can't release due to an 'admin' error, but 'will sort by the close of play' for over a week now. Unacceptable customer service
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Craig Baldwin
(@CraigJBaldwin) reported
Awful customer service and impossible to contact @AskNationwide
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Steve Hill 🏴🇪🇺
(@NexusUKOrg) reported
@alexbloor No, I'm putting @AskNationwide up for the "shittest bank" award. Refused to let me access my own money in an "instant access" account for several months, forgot to do a CHAPS transfer which almost caused my house purchase to fall through, refused to discuss it on the phone. 1/2
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William Marchant
(@richonlyinname) reported
@AskNationwide are there any fees for using a Nationwide debit card on the Isle of Man? I've checked your website and it's ambiguous (it's not technically part of the UK, but uses the £)
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Mark G
(@Frankie44444) reported
@AskNationwide To be laughed at again because of my problems. No thanks. No i don’t but i will keep telling people how horribly i’ve been treated by your company
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Peter Osborne
(@Sy1ney) reported
@AskNationwide Hi Karen. That’s not working as she doesn’t have an account number. She’s going round in circles. Very frustrating.
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pd
(@peted22082900) reported
@AskNationwide hi, my friend tried to make a payment to a charity acct that i administer + got a warning about 'no refund' if he went thru with it .is this just a standard precautionary check? as it is, he made the payment last year (annual subs) with no problem. can u advise?
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Martin
(@martin5671) reported
@AskNationwide Your staff have been ace! - couldn’t ask for more support.
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Dave Callear
(@0Calleaz) reported
@AskNationwide my wife has intermittent issues with your phone app , what do you suggest to resolve this? I however have never had any problems!
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Rosie Cooper
(@RozCoops) reported
@AskNationwide - anyone else having problems with the app this morning ?