Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 12/02/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomMitcham Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • JackTheLab3 JackTheLab (@JackTheLab3) reported

    @AskNationwide They are on holiday (we don't know them). So Mum asked Nationwide our insurance company to help. RSA said she has to get a quote to repair shed, even though it has half a tree still on top. But it will be the neighbours liability.

  • Longtallphalla1 Longtallphallacy (@Longtallphalla1) reported

    @AskNationwide Seriously folks, are you seeing this drivel? Can't open an account online, can't open it in branch? Staff too stoopid to understand the basic issue being presented right in front of them? Nationwide, there for you.... ....until you want any help.... ....then it's NationHide.

  • nashmeg3 nashmeg_ (@nashmeg3) reported

    @AskNationwide Can anyone help me please? Im trying to apply for another loan, it’s asking for my existing account no and I’m putting in what it says on my online banking but it’s not working. It now says I’ve entered it incorrectly too many times. Can anyone help please? Megan

  • PrimeNumero Richard Clark #ClimateEmergency #ClimateJustice (@PrimeNumero) reported

    @AskNationwide So, after your kind intervention, I made contact with the security firm who can access the card for me. Either @AIphaBank haven’t confirmed the release of the card yet, or you have had difficulty in speaking with them, maybe?

  • Longtallphalla1 Longtallphallacy (@Longtallphalla1) reported

    @AskNationwide I can't believe you don't understand the point I'm making. So if I can't complete the application either IN BRANCH OR ONLINE how do I get the account for my son? Ask the tooth fairy? Honestly, the Nationwide customer service is beyond a joke.

  • MRobson85 Mark Robson (@MRobson85) reported

    @AskNationwide Hey, has Nationwide stopped deposit’s and payments to Binance? As I was having issues this morning.

  • oversightrecord Oversight Recordings (@oversightrecord) reported

    @AskNationwide You cant block gambling sites as per my request?! But you can block @binance. Are you serious?

  • MSolrock Martin Solrock (@MSolrock) reported

    @AskNationwide @MRobson85 This is dreadful, what's the reason? I'm a life long customer but will be leaving based on this decision.

  • JackTheLab3 JackTheLab (@JackTheLab3) reported

    @AskNationwide I don't think that in a potentially dangerous situation not offering any meaningful advice is satisfactory. With all your contractorss and legal experts, you could at least help that way. You are leaving someone stranded, and so are your underwriters.Tree owners may gone weeks!

  • Longtallphalla1 Longtallphallacy (@Longtallphalla1) reported

    @AskNationwide Want to open account for son, website says can NOT open a Flex One account in branch, says I can only do it online, then says I need to come into branch because using a birth certificate as ID. How stupid is this, Nationwide is literally the worst at helping its customers.