Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 12/08/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (21%)

    Website (21%)

  3. Login (19%)

    Login (19%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomMitcham Website

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Shannon09656965 Shannon Tucker (@Shannon09656965) reported

    @AskNationwide card payments aren’t working

  • TheDobba Mr White (@TheDobba) reported

    @AskNationwide It was your 03457302011 number. The website directed me to call it. Issue solved now but disappointing to get that response.

  • JoeG1884 Joe (@JoeG1884) reported

    @AskNationwide your customer service is a shambles. On hold for half an hour just to move a direct debit. Get with the times..

  • Sixties_Babe Lottie Medland 🇺🇦 (@Sixties_Babe) reported

    @AskNationwide Really would like some help but can never get through 😔 I’m starting to wonder why I made the switch, the one that I’m still waiting for you to do!!! 😔

  • jen_f16 jen_f16 (@jen_f16) reported

    @AskNationwide I'm an exciting customer, husband isn't. We are wanting to open a joint account which I know we can do online. Will we qualify for the bonus? We can't switch DDs as need to do these manually. Seems unfair we won't qualify :(

  • paul_mcquillan Paul McQuillan (@paul_mcquillan) reported

    @AskNationwide In that 14 weeks, that same fraudster has defrauded two more people that I am aware of. Time for Nationwide to update its 'promise'. I trying to resolve this with the help of police, but Nationwide have not done a thing.

  • paul_mcquillan Paul McQuillan (@paul_mcquillan) reported

    @AskNationwide In that 14 weeks, that same fraudster has defrauded two more people that I am aware of. Time for Nationwide to update its Scam Protection "Promise". I trying to resolve this with the help of police, but Nationwide have not done a thing.

  • PaulKnightSing Paul Knight (@PaulKnightSing) reported

    @AskNationwide Victoria London branch. A big thank you to Graeme who was enormously patient & helpful sorting out my locked card and re registered account today. Good face to face service. Nationwide - sort out Arti. It was utterly useless when I urgently needed help abroad.

  • Nixzynat Nixzy (@Nixzynat) reported

    @AskNationwide Hi! I have a credit card with you and will travel to Japan this year. Do i get charged to buy things abroad? (I'm not looking to take money out at an atm) the website seemed a bit confusing.

  • darron_ward Darron Ward (@darron_ward) reported

    @AskNationwide hello, I think you online chat bot customer evasion expert Arti is broken. My mate Mr Lewis on his website says I should be getting interest on my savings and I'm not, Will there be any agents online to help soon please?