Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 02/24/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Login (28%)

    Login (28%)

  3. Website (26%)

    Website (26%)

  4. Transactions (8%)

    Transactions (8%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: Swanley, Crawley, Worcester Park and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwanley Website
United KingdomCrawley Mobile App
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • PTrebilcock Peter Trebilcock (@PTrebilcock) reported

    @AskNationwide Payday is less of an issue for me than credit card statement date - which, fortunately, is only the end of this week.

  • ChrisDala5 Chris Dala (@ChrisDala5) reported

    @AskNationwide "make a budget" is not help. It's just saying only spend what you have. Which is basic logic. I'm So tired of banks and building societies telling us how to spend or how to save. Stick to keeping what little money we have, safe. Keep your "cook bulk meals" suggestions to yaself

  • sweeeticheekye Deborah Peters (@sweeeticheekye) reported

    @AskNationwide Hi my friend has transferred money to me but I haven't received it there was issues last night an it was ok this morning are there issues again?

  • gentlelomo1 gentlelomo (@gentlelomo1) reported

    @AskNationwide There are enough honest workers waiting for paydays, and dishonest institutions like yours waiting to deny them access to their funds with deceitful protocols, hopefully, you remember how many peoples lives you made miserable last festive season. Ethnic minorities run run ooooo

  • marcrhodes82 Marc Rhodes (@marcrhodes82) reported

    @AskNationwide Phoned Nationwide this morning to help with an account opening issue. Spoke to two agents got through quickly both times. They were informative and put me at ease rectifying the issue with minimum fuss Great service!

  • lilypod1803 Michelle Charnock-Temple (@lilypod1803) reported

    @AskNationwide @AskNationwide I need help with unblocking my cards, is there a live chat feature please

  • KerryFi72237054 Kerry Fisher 💙🐿 (@KerryFi72237054) reported

    @AskNationwide I opened a savings account online last week and got an email reminding me to deposit money. But I can't as I have no account details or log in details. Will these be posted to me?

  • antinsectuk Antony Price ♠️ (@antinsectuk) reported

    @AskNationwide I keep getting "there has been a problem. Your transaction has not been completed. We are unable to zprocess this request at present. Please try again later" Kinda annoying as I'm trying to get a early online grocery delivery slot booked asap

  • William87102886 William welsh (@William87102886) reported

    @AskNationwide "There has been a problem. You transaction has not been completed. We are unable to process this request at present. Please try again later."

  • CraigCLTR CTRL (@CraigCLTR) reported

    @AskNationwide Any reason I can’t access my current account on my phone app? Can only see my savings