Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 11/19/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (19%)

    Website (19%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • CJM_Lancs CJM Lancashire Ltd (@CJM_Lancs) reported

    @AskNationwide worst service I've ever had from a bank. Absolutely diabolical.

  • trickster_afcb Clark W. Griswold (@trickster_afcb) reported

    @AskNationwide why do your phone lines take you through all the options, make you go through various security questions only to say at the end that lines are closed at weekends, why not state this at the start of the process rather than wasting time for the customer?

  • Fokmisterutd Alan Mörris (@Fokmisterutd) reported

    @AskNationwide so after 10 years with you it's time to move on as I'm obviously not a valued customer, I'm not eligible for the fair share scheme, discrimanated as I don't have a saving account or mortgage (not home owner) but do have money in flex,

  • rebeccas431 Rebecca (@rebeccas431) reported

    @AskNationwide Hi, I am trying to verify a payment online however I keep getting an error message. Are there any issues?

  • JohnQ2058994373 Strika24 (@JohnQ2058994373) reported

    @AskNationwide how can I access bank statements online for the period beginning of this month until now? Only one readily available is the one for May.

  • iamAmalc Amal Chandran (@iamAmalc) reported

    @AskNationwide Hi, the app was available just 2–3 days ago. My query is whether it has now been withdrawn from the App Store and Play Store in the Asian region, where it was working perf. fine. I’m well aware of int. banking, but the app offers the most conven. for me, and I’d prefer the App

  • tentypwtk Wojciech (@tentypwtk) reported

    @AskNationwide I got a call from someone claiming being Nationwide +44 345 600 6611? That's not the number I see on my credit card, neither on your website. Is it a scam call?

  • AdamLane95 Adam 👑 (@AdamLane95) reported

    @AskNationwide **** you for not letting me spend my money *****

  • TemidayoOg87009 DaveStudX (@TemidayoOg87009) reported

    @AskNationwide I cannot access funds from my Instant access savings account. Says technical issue and says systems are working normally at the same time. Which is it? I’ve never tried to move funds before, so this is stressful

  • Mr___Pell Luke Pell (@Mr___Pell) reported

    Been a @AskNationwide customer for over 20 years, yet because I didn’t have over £100 in one of their savings accounts (despite having considerable payments in and out of one of a nationwide account I’ve held since I was 5) I’m not eligible for a fairer share… Truly fair…