Is Nationwide down in Caterham, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (50%)
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Website (24%)
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Login (12%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Kirm
(@kirm84) reported
@AskNationwide trying to sign up for PayM but every time I try I get “we seem to be experiencing technical problems” maybe the reason you are stopping the service due to lack of use is that no one can sign up! Also why can’t I do it via the app?
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Steve Rhodes
(@dougsfeline) reported
@AskNationwide In process of switching accounts to you. Should have been 19th midday, then midnight, still hasn't happened. Hope this isn't indicative of future service I can expect
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cat fishy 360
(@someone60403164) reported
@AskNationwide I get an error buying something with my account I have money
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uttermadness
(@uttermadness20) reported
@AskNationwide It’s been a few weeks and I was on the chat and they didn’t help
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Russ The Northern Southerner Lynam
(@TheRunningLynam) reported
@AskNationwide will you get that advert of the tv!! Middle class woman scared about when there next nail bar or hairdresser visit may be!! Really!! Try showing some people with real problems! Patronising, insincere and poorly conceived shame on you
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🚴🏻♂️ Paxo ⛷
(@skiingrhino) reported
@AskNationwide Why have I received 9 (nine) letters telling me that I cancelled 1 (one) savings account (paperless)? Why don’t you trust email / your own website to tell me this information? Your obsession with a perceived “lack of security” on the internet belongs in 1980.
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🏳️🌈michael he/him🏳️⚧️
(@csimichael) reported
@AskNationwide They could help some neighbours who are struggling and need odd jobs doing or give someone who’s lonely some company.
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Claire Blackburn
(@BOO500) reported
@AskNationwide That’s not helpful when I can’t use my phone at work! Why can’t I send a message or email? Seems crazy and not great customer service!
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Herewegoagain
(@Hereweg77404901) reported
@AskNationwide hi, I just switched. How do i get access to the 5% £1500 savings offer?
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Louise Smith
(@loumonster86) reported
@AskNationwide can you confirm what the interest rates on a 1Y Triple Access Online Sav 12 taken out in October 2021 was please? We believe it to be 1% if no more than 3 withdrawals are made. No one in branch can find this information.