Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 09/16/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (27%)

    Website (27%)

  2. Mobile App (25%)

    Mobile App (25%)

  3. Login (24%)

    Login (24%)

  4. Transactions (16%)

    Transactions (16%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Kingston upon Thames and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomMitcham Website
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • BoobzMcGee Chocolatey Claire (@BoobzMcGee) reported

    Experiencing a shambolic service from @AskNationwide re our confirmed mortgage offer. They take a min of a week to respond to any update. Been homeless since 11 October and moved min of 20 times through AirBnBs. Are these tactics to have us pull out and reapply at higher rate?

  • TheCRMNinja EY Kalman | Microsoft MVP/MCT |#ProCodeNoCodeUnite (@TheCRMNinja) reported

    @AskNationwide I fail to understand why you need a secure medium for logging feedback re your public-facing website? It's not specific to myself nor my account. I don't want to have to spend time speaking or chatting to someone, I'm giving feedback about the interface.

  • ura_soul ura soul (@ura_soul) reported

    @AskNationwide Please confirm if your company intends to block payments in/out from crypto businesses. If so I will have to close my account, I would appreciate clarity on this. thanks.

  • MyReikiDiary Peta Morton (@MyReikiDiary) reported

    @HellieD75 @AskNationwide They totally missed the point. I didn't want to fill in a form and wait yet another 5 days for a reply, but to rapidly resolve the problem and gain access to my account.

  • KelsieMeakin Kelsie Meakin (@KelsieMeakin) reported

    @AskNationwide Internet speed in 100mbps so isn't internet either and app is up to date on IOS store. I cannot think of any other reason it'd stop working.

  • Slay3rx Shawn Smith (@Slay3rx) reported

    @AskNationwide Thank you it was the member of staff who helped me get my bank details as im doing an account switch. Working in the same industry I know how easy it is to take good customer service for granted but its not all that common

  • Dave54318466 VirtualDave (@Dave54318466) reported

    @AskNationwide You can help me by not restricting my crypto payments or you will be losing a long time customer

  • cricketfan82 🇺🇦 🇬🇧🇪🇺 (@cricketfan82) reported

    @AskNationwide hi. My son has received his log in for digital banking for his first current account. Can he go straight to using the app on his phone or does he need to log into it on a computer first? Many thanks.

  • NellyyNFT Nelly (@NellyyNFT) reported

    @AskNationwide I have recently switched from a nationwide flexone to Flexaccount due to it restricting gambling deposits, I have had the confirmation that I have been switched and my account new states it’s “FlexAccount” although I am still unable To deposit onto Bet365 any help

  • sassybadassy15 Jen (@sassybadassy15) reported

    @AskNationwide hi team I've been trying for the last hour to reduce my overdraft to 0 every time I do this it's says there technical difficulties with the app but I've been able to make payments and move money to my savings acc so I'm not sure what the problem is