Is Nationwide down in Caterham, Surrey, England?
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Nationwide
Nationwide is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (32%)
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Website (28%)
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Mobile App (27%)
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Transactions (10%)
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Transfer (2%)
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Withdrawals (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent Nationwide outage reports came from the following cities: London and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Mobile App | |
| Crawley |
Mobile App | |
| Redhill |
Website | |
| London |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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ShibaDemonZane
(@zanesgaming_) reported
@AskNationwide No, its just saying talking to nationwide its been doing this all day.... no error message
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ShibaDemonZane
(@zanesgaming_) reported
@AskNationwide Yes, it won’t let me log in it just loads no message no error, nothing wrong with my connection as I turned off my Wi-Fi and and tried that method it will not let me sign in??!
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Labour Scum
(@LongshotBarry) reported
@nugeei @AskNationwide There must be an issue nationwide mine is also not working please investigate
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shirley jones
(@shirleyjones999) reported
@AskNationwide 1/2 'Here to help? Please could you tell me why Nationwide's insurance service re buildings/contents have left my 88 yr old mum who lives alone, with water running thru her ceiling lights from the roof, bed soaked, very distressed saying you would send someone out but didn't?
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Mike Burke
(@mikeburke_tg) reported
@AskNationwide Thank you for the reply. Any plans to upgrade the App? Other banks' apps allow editing of the payee reference each time, which is very useful as most banking done through the app, not the full website version.
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Iain 😷 💙 🇪🇺
(@iain_byrne) reported
@AskNationwide what is happening with your app on ios. Problems logging in for months, you have just released update, now even worse. Seriously considering moving banks.
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Essexboi
(@essex2021_) reported
@PaulVix1990 @AskNationwide @68ron At the moment until they fix the bug the only fix would be a total reinstall of the non beta os. Putting into recovery mode and have iTunes download it again. Total pain!
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Marc
(@marcs_72) reported
@AskNationwide my banking app no longer works since yesterdays update! Just says talking to nationwide and doesn’t do anything else. I see lots of reports online with the same issues - how long will it take to sort?
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JP
(@Jessica88801971) reported
@AskNationwide Waiting since the 3rd of Sept for my replacement credit card... Everytime i ask where it is.. Theres an issue.. Its now been raised with the financial ombudsman.. Hopefully more joy from them than @AskNationwide shocking service. False promises...Endless correspondence. Rubbish!
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💕Sandra💕
(@i_luv_uniforms) reported
from
Chopwell, England
@AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help