Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 11/25/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (22%)

    Website (22%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Gemmala77688337 Gemma Lambert (@Gemmala77688337) reported

    @AskNationwide Yes it dwp it normally in by now I don’t normally have any problems with my money going in so I’m panicking because it not gone in

  • call_me_kenneth Michael Mills (@call_me_kenneth) reported

    @AskNationwide I’m having trouble with the app; it says technical problems but according to the network status webpage everything is normal. Any ideas?

  • tomdavies_13 Tom Davies (@tomdavies_13) reported

    @peekay14 @AskNationwide They've treated me, a brand new customer really well 😎... I think they're great 👍

  • DrHelenKara Helen Kara 🇺🇦 #FreeUkraine (@DrHelenKara) reported

    @AskNationwide so I don't think the * is working. I tried it straight away, after choosing the first option, after choosing the second number, after entering one of my customer numbers, after giving a verbal answer to a question... oh wait, THEN it worked!

  • Bernie19795584 Bernie (@Bernie19795584) reported

    @AskNationwide Hi, my partners Benefit payment hasn't gone in to his bank. He has a Tesco delivery due first thing and is now panicking, is there a problem?

  • iananddan Ian Marshall (@iananddan) reported

    @AskNationwide hello can you send me a card reader please. My one is broken.

  • cousins_pete Pete Cousins 💙 (@cousins_pete) reported

    @smsm1 @LikeEngineer @AskNationwide could help with this.

  • MadMaxMel Melville Carrie (@MadMaxMel) reported

    @AskNationwide Use it... ... but seriously, I was attempting to make a transfer of funds - actually from within @monzo and #open #Banking - which then takes me to the #Nationwide App to confirm - at which point the Nationwide App states (annoyingly) that it needs to take me to your web site...

  • Jockfirth John Firth (@Jockfirth) reported

    @AskNationwide never been so disappointed in being with Nationwide over the last 20 plus years as I am now. 25% hike in mortgage payments. Talking to customer service was like talking to a brick wall. #CostOfLivingCrisis

  • davidhyweljones D J (@davidhyweljones) reported

    @AskNationwide is the internet banking down at the moment?