Is Nationwide down in Caterham, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (53%)
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Website (21%)
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Transactions (12%)
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Login (9%)
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Transfer (6%)
Community Discussion
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Nationwide Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Heeley
(@LauraHeeley7) reported
@MartinSLewis Nationwide aren’t paying me my new customer incentive as I ticked partial switch by mistake. However I’ve resolved & have fully switched, yet they’ve still not paid incentive. Any advice please I’ve emailed/ phoned so many times @AskNationwide
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WilliamwallaceX25
(@wallacewill17) reported
@AskNationwide so you looking for new customers!!! funny how you rejected current customers by refusing to extend mortgages after 20 years as a customer & never missing a payment, the minute covid was over you pushed me and my family for the concessions you gave, I hope you go bankrupt #Gesera
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Heather Newell
(@HeatherNewell2) reported
@AskNationwide Yes I have. I’ve had to uninstall and reinstall 6 times now! It works once and the stops working! Is there anything else I can do, getting ridiculous having to do this every time I need to log in
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Northern Luddite
(@SiGi1969) reported
@AskNationwide you have removed the secure message facility from my account and I have been forced to use the chat service Arti which is unable to answer my query and I am now waiting to be connected to one of the team for the last 30 minutes. Please help!
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Bearded Wonder
(@MeBeardedWonder) reported
@AskNationwide Nationwide is losing customers everyday .. More and more a disillusioned with the building society.. Poor customer service, poor rates, poor management.. Having a new CEO @Debbiecrosbie1 has not helped.
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Heather Newell
(@HeatherNewell2) reported
@AskNationwide iPhone 11. Was never a problem until about a week ago and now just doesn’t let me log in unless I uninstall
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david cowie
(@Davidcowie1967) reported
@AskNationwide hi is the banking app out of service at moment as is saying so when I try to access
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Anne Ashworth
(@AnneAshworth) reported
Stat of the day from @AskNationwide figures show the impact of rising #energy costs (based on April price cap). The most energy efficient homes (rated A-C) pay £1,700 a year. The least efficient (rated F-G) pay about £3,900. Our poorly insulated housing stock is a huge problem!
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Ham 💙 #FBPA
(@hamneggs125) reported
@AskNationwide is there a problem with your app on Android? Mine hasn't been working all day. Peace x
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zara
(@ZaraZibzo) reported
@AskNationwide can I get a card reader in branch? Mines broken and need to send a payment today