Is Nationwide down in Caterham, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (38%)
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Website (25%)
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Login (19%)
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Transactions (15%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent Nationwide outage reports came from the following cities: Crawley, Redhill and London.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Mobile App | |
| Redhill |
Website | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Pabs 20
(@20Pabs) reported
@AskNationwide Nice to see you had no 'issues' taking my monthly charges today... just an issue with my wage. Brilliant.
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💬
(@Syn0nymph) reported
@123jordanwells @AskNationwide That's interesting, looks like one or more of their systems is having an issue with IBM Unix epoch date on their mainframe 🤔 I wonder if that too is affecting the temporary payments/credits queueing system issues they are having today
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AFOL Jack
(@shib_san) reported
Seeing @AskNationwide having issues again on payday is making me think I might need to switch banks. Any recommendations out there?
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wannaberocker
(@Elizabe48820854) reported
@AskNationwide Strange my other back having problems too ?!!!!!!!
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Grumpy Dumpty
(@grumpy_dumpty1) reported
@AskNationwide shambles from your customer service over 100 quids worth of fraud transactions. Then. Another 30 quid today. Via contactless. Apparently nothing to be done
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Leanne
(@bubabean) reported
@AskNationwide @AskNationwide yet again another day where needing to pay bills etc & monies delay. Can’t access my money to pay 3rd parts & uspout the same old. If we owed you money you hound us. Again having to take out of my busy work day 2 talk 2 my creditors who want paying! I’d like to log
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Matt Chinnery
(@HalfPintGent) reported
@AskNationwide What sort of time frame are we looking at for this? Will it be today? Bills will be coming out today and because of this the money isn't there to pay them.. I presume any bank fees if I go into overdrafts etc won't come into effect as a result of this issue?
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neddy
(@_darlington12) reported
@alpagot @AskNationwide Does anyone know how long these issues tool last time to resolve?? Will give some idea. I need to inform people when they can expect payments and funnily enough 'ASAP' doesn't seem to satisfy much....
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Shane
(@Shane74525769) reported
@AskNationwide This is the 2nd time I’ve been affected by this “technical issue” this time it’s my wage from work that hasn’t gone into my account. Seriously thinking about switching banks!
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Mark
(@MarkInWillesden) reported
@AskNationwide Shame I was left out of pocket after a problem you created and will be for some time. Don't worry though, it was worth the 100s of pounds it's cost me to find out what you're really like.