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Nationwide

Nationwide status: access issues and outage reports

No problems detected

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Full Outage Map
  • Nationwide generated 0 outage signals in the last 24 hours around Caterham, including 0 direct reports.
  • The most common problems reported in this area mention Website, Mobile App, and Login.
  • 25% Website (25%)
  • 25% Mobile App (25%)
  • 25% Login (25%)
  • 25% Transfer (25%)

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caterham, England

The most recent Nationwide outage reports came from the following cities: Croydon, Orpington, Dorking, and Mitcham.

CityProblem TypeReport Time
Croydon Login 22 days ago
Orpington Mobile App 24 days ago
Dorking Transfer 24 days ago
Mitcham Website 24 days ago
Twickenham Login 5 months ago
Crawley Website 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • lisajoyce33
    Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • andersonsangela
    angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • nigelvivian
    Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • hannah_moyne
    Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • BrownGFX
    Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • adamreestaylor
    Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • IngridMarsh_
    Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • VanessaWelham1
    Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • bunnies6675
    Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidElliss4nw
    David Ellis (@DavidElliss4nw) reported

    @AskNationwide @steph_wass Your Internet banking app is not working

  • ChelleChipato
    Chelle (@ChelleChipato) reported

    @gondo_nicole @AskNationwide Thanks but that’s not what their website says, also he has been accepted and the uni had provided the relevant codes to open his student account. There was absolutely no reason why it couldn’t be opened so this is incorrect

  • jon_d_scott
    Jonathan Scott (@jon_d_scott) reported

    @AskNationwide - been trying to login to the app but keep getting logged out and asked to restart it. Been like this a while now

  • TheColonel_83
    Agent_M (@TheColonel_83) reported

    @AskNationwide my account is showing ‘unable to load’ but the service status is saying everything is fine? Can you advise what could be the problem? Thanks 🙏

  • dharthill55
    dave harthill 🧜🏻‍♀️🌈 (@dharthill55) reported

    @AskNationwide @NevadaBHillon I am unable to see any transactions on both my debit and credit cards today. I assume you are experiencing problems although you say things are fine?

  • smiggyfox
    smiggs741 (@smiggyfox) reported

    Have you got issues with why standings orders are not showing in app @AskNationwide

  • Missamypacey_93
    Amy Marie 🤍🖤 (@Missamypacey_93) reported

    @AskNationwide is they a problem with transfers. Sent money to somebody and they not recieved it

  • willyamhobbs
    william (@willyamhobbs) reported

    @Mollylou1988 @AskNationwide I am also having problems but Nationwide are claiming that everything is fine?

  • Forthemanynott5
    Oliver Myhill (@Forthemanynott5) reported

    @ChelleChipato @AskNationwide Congrats to the lad on his results . Questionable customer service to say the least on the other hand

  • wanna_be_dj
    Matty M (@wanna_be_dj) reported

    @AskNationwide No correspondence from you and you send me a letter asking me to call you. NO!!!. I have left you because of how you treated me. You’ve now added charges onto my account and again, that’s down to you and the way you treated me. Remove charges and add 50% discount for the distress caused and the hassle for me to move banks and I’ll pay.