Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 01/25/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • WhatNowDoc Robin Redmile-Gordon (@WhatNowDoc) reported

    @AskNationwide Any reasonable person would support such a campaign. However, we’re all a little tired of being misled by the the deceptive use of actors and activists. Are you able to give us some background on the young woman and her injury?

  • gawbul Dr Steve Moss 👨‍👩‍👧‍👦👨‍🎓👨‍🔬👨‍💻🤓😷💙💚 (@gawbul) reported

    @AskNationwide As per the quoted tweet; the Nationwide app is no longer working for people on iOS 15.1 beta. Downgrading to iOS 15 doesn't appear to resolve (and some on iOS 15 are also experiencing issues independently). A fix needs expediting, please!

  • boy_sitness TelMickle (@boy_sitness) reported

    @AskNationwide the desk. Just a friendly reminder they're there to provide a service, not question them.

  • chrishardy_ Chris Hardy (@chrishardy_) reported

    @AskNationwide hey, I was speaking to your mortgage people on the phone and got cut off, called back and get told that they're closed, your website says that they're open until 4pm??

  • a7med7amoud Ahmed Hamoud (@a7med7amoud) reported

    @AskNationwide is there an issue with ios15.1 and your app? Keeps getting stuck at talking to nationwide reinstall or restart didn’t help

  • waggers5 Dave Waghorn (@waggers5) reported

    Appalled by the customer service (or lack of) from @AskNationwide and their conveyancing partner, Enact. Thinking of remortgaging? My advice is to avoid them.

  • Britvolante Mark Gimelli (@Britvolante) reported

    @AskNationwide Managed to login now

  • petrolheadtoo Not Gary (@petrolheadtoo) reported

    @AskNationwide The latest letter from them is dated 23.9.21 but does not refer to the complaint. Their letters do not give the impression they have been read by a customer orientated person.

  • robcarlyle Rob Carlyle (@robcarlyle) reported

    @AskNationwide the banking app is not working for me. I’ve deleted it, reinstalled, nothing works.

  • thahoobs hobbsy (@thahoobs) reported

    @a7med7amoud @AskNationwide Yeah there must be doing it on my partners and she’s on public beta and it seems worse. Doing it on my 15.0 but that’s fixed with a restart 15.1 deffo broken.