Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 01/21/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Markken36918572 Mark kennedy (@Markken36918572) reported

    @AskNationwide just deposited some cash at a atm using the envelope service the machine said deposit accepted. When should I expect the money to be in my account cheers.

  • ChefGarethS Chef G (@ChefGarethS) reported

    @AskNationwide Is your banking down again? Payments are not being reflected in my account 🤬

  • Rachx82x Rachel Tucker (@Rachx82x) reported

    @AskNationwide so all our payments have gone out, yet none of our standing orders that go in and left the said accounts over 2 hours ago are showing as having gone in. I can see I’m not the only one with this issue!

  • clumsygeekymum Cara Garratt (@clumsygeekymum) reported

    @AskNationwide I have a payment that usually comes through to me about 6am but I haven’t received it. I know it has been sent so is there a problem with payments again please?

  • TomWestUK Tom West (@TomWestUK) reported

    @AskNationwide Hello. I don't appear to have received my cashback payment on my credit card for 2021. It usually appears on the December statement. Has there been a problem? Thanks.

  • captfin70 Christine Findlay (@captfin70) reported

    @AskNationwide - are there still issues with receiving payments? I am waiting on one - has left original account and appears to be in limbo

  • nuchocolate82 Josephine (@nuchocolate82) reported

    @AskNationwide I’ve just come off the phone with nationwide the man was unhelpful. I’ve been told there’s no issue it must be something with me. As you can see all morning people have been enquiring on twitter if your systems are down again as money isn’t being received. Can this be looked into

  • Vikki81Vikki vikki currie (@Vikki81Vikki) reported

    @AskNationwide so are we going to get some sort of compensation for last week’s error my partner couldn’t get to work so he loss earnings as you payments didn’t go in till later in the date

  • yetiboysyetiboy yetiboy (@yetiboysyetiboy) reported

    @AskNationwide That is terrible!!

  • cocker_andy Andy Cocker (@cocker_andy) reported

    @AskNationwide Thanks Jake. 2 cases of fraud would have been avoided with this service. Even Halifax offer this so don't get left behind as you led the way 20 years ago