Nationwide

Is Nationwide down in Caterham, Surrey, England?

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The latest reports from users having issues in Caterham come from postal codes CR3.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 03/10/2026 13:35

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Login (26%)

    Login (26%)

  3. Website (25%)

    Website (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: Caterham, Swanley, Crawley, Worcester Park and London.

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City Problem Type Report Time
United KingdomCaterham Login
United KingdomSwanley Website
United KingdomCrawley Mobile App
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • huntersserenity 🌟oswin🌟strawberry milkshake updating!🌟 (@huntersserenity) reported

    @AskNationwide #FlexStudent @AskNationwide before buying the books you need for your course, check if anyone from a year above is selling their copies - you can often get them for a lot cheaper, and selling them again when you're done can help another student down the line!

  • SaffEdit Abi Saffrey (@SaffEdit) reported

    @AskNationwide I can't see my accounts on online banking either, so I don't think it's an app issue. And that wouldn't explain why I can't make card payments either.

  • Eddie57464055 Eddie (@Eddie57464055) reported

    @AskNationwide @GormleySean Don’t bother Sean. I’ve been on hold for 2 hours trying to speak about the same issue. They are useless.

  • FanofGodfather The Boss (@FanofGodfather) reported

    @AskNationwide Hi I've opened an account but couldn't provide a copy of my ID as no camera on my pc, can I upload it once when I can login to the account or is it possible to do it via the banking app ? Thanks

  • zyrxet Rishi Purkayastha (@zyrxet) reported

    @AskNationwide @lydss_121 Contactless isn't working for me as well. What's the solution?

  • Hannahh_Janee55 hannah✨ (@Hannahh_Janee55) reported

    @AskNationwide If you find yourself struggling with money do not take out a credit card if you cannot pay it back! Ask for financial help from friends family and even the university can help and give you advice.

  • SaffEdit Abi Saffrey (@SaffEdit) reported

    @AskNationwide I haven't been able to access my accounts via the app or online for 24 hours, and all my attempted card payments yesterday were declined – could this be linked to last night's planned maintenance?

  • SaffEdit Abi Saffrey (@SaffEdit) reported

    @AskNationwide Thanks Jon - in the app I get the following message: You currently have no accounts to display. If you've recently opened an account this should be displayed in your account list within 10 working days. If you're missing an account, you can report this through the internet bank.'

  • gandybjs loadsa (@gandybjs) reported

    @firstdirect hey. So I hate @AskNationwide because they think PTSD isn't a good enough reason to help with my overdraft. I see you offer 0% on overdrafts of £250 and less. Would you consider helping a new customer so he can pay of the debt?

  • gregsawyerefl Greg (@gregsawyerefl) reported

    @AskNationwide I have just tried to switch with your online service but after going through the process to get to the photo of myself, it says unable to complete due to low memory - twice!