Nationwide

Is Nationwide down in Caterham, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Caterham, Surrey, England 02/22/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Login (28%)

    Login (28%)

  3. Website (27%)

    Website (27%)

  4. Transactions (9%)

    Transactions (9%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Nationwide outage reports came from the following cities: Swanley, Crawley, Worcester Park and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwanley Website
United KingdomCrawley Mobile App
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardFewster Richard Fewster (@RichardFewster) reported

    @AskNationwide Is your banking app working today? I've been trying to transfer money between accounts and set up standing orders and getting timeout message. Payment function always seems to be down

  • BluDexy dexy blu (@BluDexy) reported

    @ScurvyPete13 @AskNationwide Same here 25 mins waiting so far. I am waiting to speak to the credit card customer services

  • LaviciNFT Lavici.eth (@LaviciNFT) reported

    @AskNationwide @honestdch The service isn’t working normally.. I’m having the same issue

  • PiecesBridal Bridal Pieces (@PiecesBridal) reported

    @KeighleyWest @AskNationwide Same here, trying to buy a washing machine and I can't access my savings account

  • dsmit1312 Daan Smit (@dsmit1312) reported

    @AskNationwide Still having problems with the "spare change" banner that keeps appearing at the top of the page if my Flex account (android phone - NW APP) I switch it off - it disappears. I exit the app - it reappears. Frustrating.

  • dave28263 Dave (@dave28263) reported

    @AskNationwide It being funny your not going to help me all your going I do is tell me to call a number absolute jokers

  • ASPD9 ASPD (@ASPD9) reported

    Received fraud warning from NW & didnt recognise £115.06 payment so blocked it. Was on phone to NW when got message from website host was their payment so tried to unblock it. NW were unhelpful. Please authorise payment to Hostinger asap before I lose business @AskNationwide

  • Al__Norton Alison Norton (@Al__Norton) reported

    @AskNationwide Trying, and getting nowhere for 5 months, complaint reference NBS7685836. No one is helping, can’t talk to anyone who can help, service appalling!!! Useless. PLEASE HELP

  • Pappadom2 Pappa Dom (@Pappadom2) reported

    I hate using @AskNationwide internet banking. The website is badly designed, the information you need is not obvious, there are too many pass codes/words/numbers needed, and what the hell is that card reader all about? @LloydsBank is so much more user friendly.

  • daniel_howick Daniel Howick (@daniel_howick) reported

    Dear @JustEatUK and @AskNationwide, my partner’s JustEat account was hacked and a fraudulent purchase was made, much to her horror. Nationwide says, this is a problem for JustEat; JustEat says it’s Nationwide’s problem. Either of you want to step up and help get her money back?