Is Nationwide down in Caterham, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (28%)
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Login (28%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Crawley |
Mobile App | |
| Redhill |
Website | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Cam ODS #RIPShox 💔❤️🕊️
(@cam_ods) reported
I give up on @AskNationwide ffs!!! All the time there ******* cash points are out of service!!!!! WORST BANK!!!!!
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John Dyott
(@j0hndy077) reported
@AskNationwide When is a bank not a bank? When it offers no counter service and is simply a 'boutique' selling financial products. #Lichfield
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Sel Roberts
(@Pontyprop) reported
@AskNationwide Hi Mel, sorry for the delay in my response. I used a different browser and logged in to the main N'wide website, and successfully engaged in an online webchat. I suspect that my normal browser (Google Chrome) requires that the cache needs clearing. Comments?
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Dizzyjimbo91 | TTV | YT | FB | Content creator
(@Dizzyjimbo91) reported
@vuecinemas i also tried to speak to 2 customer service agents who refused to help me with this issue by disconnecting the call not offering me a solution to the issue @AskNationwide willing to help me with a possible dispute for lack of service or product ?????
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Rob Jones
(@rob_j1987) reported
@AskNationwide Have a savings account with you. Due to no longer having a Nationwide current account I can no longer access these funds via the app. How can I get access to my money considering my local branch has no counter service? Thanks
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Matthew Hough
(@MHough_PGA) reported
@AskNationwide Sherrie ive complained about this manytine and all it causes is more stress and hassle yet nothing ever changes. Just the same old rubbish service. Not going through it all gain. As a bank im done with you guys.
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milbshake
(@milbshake) reported
@AskNationwide Yes, it doesn't work. It's an issue on your side, was told it would get fixed in 2 days... Last week I contacted them, I spent 1hr 45 mins on the phone - way too long don't you think ? But thats not the only problem - the site says open till 8pm when its clearly not. Very poor.
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Matthew Hough
(@MHough_PGA) reported
@AskNationwide Pointless. As a customer unless I actually call the bank directly Nationwide customer service and communication skills need some serious upgrades. Honestly not impressed.
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🤔J🤷
(@jameseonline) reported
Hi @cardiffcouncil are there known issues with your payment system?, its just I made a £300 payment a week ago and its still sat pending in my @AskNationwide account
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Nicky Howells
(@NiGhT_HaWk_88) reported
@AskNationwide I've tried calling regarding an issue with my bank account but the automated line said to call back in normal hours, can you help me with something that is fairly urgent please?