Nationwide

Is Nationwide down in Croydon, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Croydon, Greater London, England 01/26/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent Nationwide outage reports came from the following cities: Fulham, London, City of London, Redhill, City of Westminster, Hackney and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomFulham Login
United KingdomLondon Mobile App
United KingdomCity of London Website
United KingdomRedhill Website
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • simonlush Si Lush (@simonlush) reported

    @AskNationwide With the removal of the paym service, are you going to be replacing it with any other service that makes it easy to pay people without having to use that antiquated card reader? You currently don't offer anything else with payms ease of use

  • jonnyguyism Jonny Guy (@jonnyguyism) reported

    @AskNationwide I'm trying to apply for a Future Saver acct for my new child but can't find how to anywhere on the app or website. Please help.

  • danbodyprime DAN PRICE 🌴 (@danbodyprime) reported

    @AskNationwide I set up the payment, made a transaction to the payee, then it asked me again two days later for the same payee? I'm in Spain and had to borrow a card reader; now I cannot access my funds.

  • SarahJackson182 Sarah Jackson (@SarahJackson182) reported

    @AskNationwide @MadleyKarl There is definitely a payments issue at the minute.

  • xoxox111127 stephanie 💗💗 (@xoxox111127) reported

    @AskNationwide I’ve sent payments hours ago to my other account and they’ve still not arrived ,is there issues with faster payments ?

  • marie19385415 marie (@marie19385415) reported

    @AskNationwide wages were sent about 30 mins ago and not yet reached my account. Already a late pay day and now issues with bank! I know people with other bank accounts have been payed and others that bank with nationwide haven't. Anyone know whats going on!

  • yanocks23 Cruise23 (@yanocks23) reported

    @AskNationwide Thank you for your reply.. I called as you asked but now I’m having issues cause the customer service person i spoke to seems so hesitant to send the pin to my email address.. the admit yes it’s posible! she ended up telling me she will call back and till now nothing!!!

  • JerryGe42936313 Shaun Gee (@JerryGe42936313) reported

    @AskNationwide CEO DEBBIE CROSBIE, why do NWide increase mortgages rates making LOYAL customers suffer every time BofEngland DOES WHEN others banks don't to HELP their customers? Huge profits?

  • spatch1234 Rachel Batchelor (@spatch1234) reported

    @AskNationwide is there a problem with online banking and nationwide accounts accepting payments? We are having trouble.

  • _Akerlie Akerlie (@_Akerlie) reported

    @AskNationwide Why do you block my card for the same repeating transaction every month? How is your system this stupid in 2022?