Is Nationwide down in Croydon, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Croydon, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Login (29%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent Nationwide outage reports came from the following cities: City of Westminster, Fulham, London, City of London, Redhill, Hackney and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Website | |
| Fulham |
Login | |
| London |
Mobile App | |
| City of London |
Website | |
| Redhill |
Website | |
| City of Westminster |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Quinn
(@quinntin84) reported
@Haymz_WoW @AskNationwide Yes I'm having the same problem my completion date was 3 days ago , every time we phone we just told you have escalated it, it's completely ridiculous I've to be out of my current home in 2 weeks , how do I put a complaint in ?
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italicbus
(@italicbus) reported
@AskNationwide Yes I reinstalled the app this morning after your tweet and I am still having this issue. iPhone 12 mini running iOS 15.1
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David McMenemy
(@DrDavidMcMenemy) reported
@AskNationwide She has, but was told she would have a two day wait to hear from you. She’s very worried she will liable for money. 18 transactions on a site she rarely uses to that sums should have been spotted. If she hadn’t checked her email she wouldn’t know.
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Luminx™
(@merlidimus) reported
@AskNationwide You need someone to test with an android phone either with the app or via browser cause it isn't working and I'm getting really annoyed!
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Malcolm Dixon
(@malgpz900) reported
@AskNationwide Running Android 7.0 and country is set to UK. Was working OK about 3 months ago.
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Alistair Ruff
(@Alistairuff) reported
@AskNationwide I've got a 'we're having technical issues' message every time I've tried to open the app the past 2 days. I'm on Android 11. Is it a known issue?
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Peter Trebilcock
(@PTrebilcock) reported
@AskNationwide I want to report as suspicious *and* block the sender!
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samantha
(@angelcatter) reported
@AskNationwide After 5 online chats, 6 calls and one complaints procedure, Nationwide have stolen £26.50 from me via a “pending transaction”… will now contact Financial Ombudsman and close down my bank account.
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David McMenemy
(@DrDavidMcMenemy) reported
I would avoid @Etsy this Christmas if I were you. Partner has had £2500 taken in 18 fraudulent transactions today. Seems to be common thing judging by Twitter, and Etsy doing little to help people. Not impressed by @AskNationwide security either. Wasn’t spotted by them.
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Mandy Sambrook
(@MandySambrook) reported
@AskNationwide You wanna help the vulnerable people who been scammed instead of telling them it’s their fault and you didn’t do nothing to stop it you have a duty of care