Nationwide

Is Nationwide down in Croydon, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Croydon, Greater London, England 01/13/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent Nationwide outage reports came from the following cities: City of London, Redhill, City of Westminster, London, Hackney and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Website
United KingdomRedhill Website
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App
United KingdomHackney Mobile App
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • craigspencer1 Craig Spencer (@craigspencer1) reported from Stratford, England

    @AskNationwide Can I extract my account transaction details from the mobile app? Having continual issues getting on through browser....

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • me2intheuk Wendy 💙 🇺🇦 (@me2intheuk) reported

    @AskNationwide @EnglandFootball Why would Nationwide want to support something that was DESTROYING women's sport? Don't you know how many sports governing bodies have looked at the EVIDENCE... common sense .... to most people... and found that you can be INCLUSIVE or FAIR but NOT BOTH? #SaveWomensSports

  • baldie77 brenda e (@baldie77) reported

    @AskNationwide I’ve just opened a triple access savings 14 at 1% var & now you’ve set up a 1.4% one. As it’s a variable rate why hasn’t mine increased? I suppose now I have to open a new one and transfer, what a waste of everyone’s time .

  • baldie77 brenda e (@baldie77) reported

    @AskNationwide So what’s the point of saying the rate is variable. You mean down only?

  • Amoss132 Amy Powell (@Amoss132) reported

    @AskNationwide can I just add to my comments about 7 days I've been trying to get mortgage support 7 DAYS!!!!!!!!! 😡

  • SpeightOliver oliver speight (@SpeightOliver) reported

    @AskNationwide I have lost my bank card and I am trying to submit for a new one on my online banking app but I am unable to get a new one as it is asking for my card to be inserted into my card machine which I can’t do because I don’t have my bank card. Can you help?

  • m00sifer 𝕷𝖚𝖈𝖊 𝕿𝖍𝖊 𝕸𝖔𝖔𝖘𝖊 (@m00sifer) reported

    @AskNationwide Please help. Went to branch and filled in form to be removed from joint account then got letter saying I need to phone. Phoned and went through options and it says you can't do this over phone and to go to branch and fill in form. Which is what I've already done.

  • richmondmike Mike Richmond ☿ (@richmondmike) reported

    @AskNationwide It definitely says option 1 is for lost and stolen enquiries. There is no loss or theft, in informing you that login text messages aren’t being sent. It’s enough of an inconvenience already having to mess about with text codes whenever I log in; doubly so to use a card reader.

  • proogs Peter Scandrett (@proogs) reported

    @AskNationwide Are you aware of any issues with the web account pages? I keep getting 'We seem to be experiencing some technical problems.' when I try to see my outgoing payments (ultimately I want to change one). Thanks.

  • BeerInStemGlass JoBeerInStemGlasses 🦖 (@BeerInStemGlass) reported

    @AskNationwide You seem incapable of seeing the consequences in sport of including males in female categories. It is not respectful to women because it excludes us. Do more research before you spout this nonsense. You've lost a female customer, I'm afraid, as you clearly don't respect women.

  • richmondmike Mike Richmond ☿ (@richmondmike) reported

    @AskNationwide I can't log in to my online account with text codes as I'm not receiving any texts - it stopped working a couple of days ago. Is the system down or do I need to confirm my phone number again somewhere?