Is Nationwide down in Croydon, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Croydon, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (31%)
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Login (28%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent Nationwide outage reports came from the following cities: Islington, City of Westminster, Fulham, London, City of London, Redhill and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Website | |
| City of Westminster |
Website | |
| Fulham |
Login | |
| London |
Mobile App | |
| City of London |
Website | |
| Redhill |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Clare J
(@claraclarabel) reported
@AskNationwide I’m trying to make a payment using a card reader but every time I get a “technical issues” message. Yet your status says everything is working fine. I’m using the app. And I’ve tried on two different devices. Can you help?
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Joseph Harrison
(@JTAH_1990) reported
@AskNationwide Hi there, is there reason the contactless feature should stop working? I have been unable to use it. My account has funds in it so it doesn’t make any sense. It’s a real inconvenience. Thanks, Joseph
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Chris
(@ArsenalSouvlaki) reported
@AskNationwide You keep asking me for a card reader for all transfers! This means I need to carry a card reader everywhere! Why aren’t my log in credentials, my fingerprint and my mobile number enough? You have frustrated the hell out of me, I’m switching to Santander!
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Davis Matthew
(@DavisMatthew17) reported
@AskNationwide I thought I will ask since the deadline is 19 July and also have a nationwide account. It is just that I didn't want to face any issues if I didn't vote.
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Eleanor Bowe
(@elebowe89) reported
@AskNationwide hi none of my cards are working online. Help!
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WonderWoman
(@Wonder_Woman_99) reported
@AskNationwide what's the problem with displaying loan applications from both the app and online? Will it be sorted soon?
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Abdul Muhaymin
(@theabdulML) reported
@AskNationwide Ok thanks. I want to make you aware that this happens via the app and the website!
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ρhαετhøṉ
(@PhaethonTweets) reported
Seems it's impossible now to use @AskNationwide online banking, via desktop or mobile app without using their card reader - Do they honestly think I'm going to carry their ******* stupid little card reader (and card) around with me 24-7? Luckily @HalifaxBank to the rescue.
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Rachael
(@RachCross) reported
@AskNationwide wondering if you can help! Changed my name over nearly 3 1/2 years ago but seems my mortgage account wasn’t changed over when I went into branch. Can you advise how I can get this sorted?
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andrei vais
(@andreivais) reported
@AskNationwide morning. your new website looks good although the fonts don't display sharp enough in Google Chrome v91 on my Windows 10. Fonts look a lot sharper on my mobile. Also it seems that your House price index calculator is broken when looking at region or by postcode 👎