Nationwide down? Current status and problems in Croydon, Greater London, England
Some problems detected
Users are reporting problems related to: mobile app, login and website.
The latest reports from users having issues in Croydon come from postal codes CR7 .
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Croydon, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Nationwide
Nationwide is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Mobile App (29%)
- Login (29%)
- Website (23%)
- Transactions (12%)
- Transfer (4%)
- Withdrawals (2%)
Live Outage Map Near Croydon, England
The most recent Nationwide outage reports came from the following cities: Croydon, Newham, London, Tower Hamlets, Poplar, Hackney, City of London, Dagenham, Hounslow, Caterham, Wembley, Kensington, Swanley, Worcester Park, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Transactions | 47 minutes ago |
|
Newham
|
Login | 1 day ago |
|
London
|
Website | 2 days ago |
|
Tower Hamlets
|
Mobile App | 3 days ago |
|
London
|
Website | 6 days ago |
|
Poplar
|
Transactions | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, EnglandHeya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Richard Lingard (@RichardPLingard) reported from Poplar, England@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Michael (@MichaelLeHarvey) reported from Stratford, EnglandGenuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Dmitri Old (@DmitriusOld) reported from London, England@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Hannah Moyne (@hannah_moyne) reported from Bromley, England@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Richard Lingard (@RichardPLingard) reported from City of London, England@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Julian Budd (@redmanjules) reported from Poplar, England@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Connor (@connorlol) reported from Paddington, England@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Keighley West (@KeighleyWest) reported from Hackney, England@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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feprice (@feprice25659765) reportedWorst customer services ever from @lifestyleservicesgroup @AskNationwide should be questioning their service provider for mobile phone cover. Shocking. Missing air pods. No accountability and shoddy phone repair aswell.
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GoonerBurnett (@GoonerBurnett) reported@AskNationwide I'm not getting that, it says the service isn't working and to try again later
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Dennis Colley (@colleyd05) reported@AskNationwide Hi Lauren, their website stated 5 to 7 days.
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Hannah Dawson (@hannahl_dawson) reported@AskNationwide Hi, my parents have insurance with you and have been loyal customers. They have been without heating for days due to a burst pipe and are getting ill - they are getting nothing from your customer service staff
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Aziza Nassir (@AminaNassir2) reported@AskNationwide Maybe you should help my son get his money back!
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Nie Piet van der Merwe nie (@AmpersZA) reported@AskNationwide Just the ones you pay for. It is OK with my Samsung tablet. It was OK with my last debit card. It is only a problem with t ng e new card (where the CV number is in white on a black panel). I am going to have to zap my Note20 as may have caught a bug.
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Graham (@Graham10928755) reported@AskNationwide my wages not in my account today my employer says their is problem with payments
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bo-hemian 🇵🇸 (@bohemian) reported@AskNationwide So I can do this via your website but not the app? Thanks
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Hannah Dawson (@hannahl_dawson) reported@AskNationwide They have been told this is covered on their insurance but still no joy. The house is absolutely freezing and people within the house have asthma - can you fix this urgently as it is genuinely making them sick.
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TETSUGIN (@TETSUGIN40) reported@AskNationwide I'M SICK AND TIRED OF NATIONWIDE BAD CUSTOMER SERVICE AND LIES I'LL BE TAKING THIS FUTHER YOU'LL BE HEARING FROM SOLICITOR I'M SICK AND TIRED ALL THIS OVER £76 THANKS FOR TAKING THE CHRISTMAS SPIRIT AWAY