Is Nationwide down in Croydon, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Croydon, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (29%)
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Login (19%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent Nationwide outage reports came from the following cities: London, City of London, Redhill, City of Westminster, Hackney and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| City of London |
Website | |
| Redhill |
Website | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| Hackney |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Man Power
(@Man_Power_Music) reported
@AskNationwide How about some information on when your payments system will start working as you've left me and no doubt 100s of thousands of other customers without money just days before xmas! Will you be compensating us?
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VG18🇨🇭🇬🇧
(@cattyvg18) reported
@AskNationwide @ChrisSm02714641 It’s been down over 4 hours now. Need to sort this! I’ve got £500 sat in limbo and have payments to make with it!!
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Casey Monaghan
(@caseymartinjj) reported
@AskNationwide why are nationwide the WORST bank ever honestly. It’s issue after issue 😭
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Tamzin
(@Tamzin83) reported
@AskNationwide how will you compensate customers for your current issues with money not being paid into their accounts? Waiting on for my partners wages to pay our bills and have now missed our Christmas food delivery due to no money!! #SeriouslyUpsetAndAnnoyed #NoChristmasDinner
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Justiinahh
(@Justiinahh) reported
@AskNationwide This seems to happen a lot lately 😩 hopefully you fix it asap and it runs smoothly for the rest of the week 🤞🏼. Justina.
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Claire Hobby
(@ClaireHobby2) reported
@AskNationwide SORT IT OUT, NATIONWIDE!!!!! Instead of the ridiculous, automated message, why don’t you be honest and tell us what is going on and when we will have full service!!!!!
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CET
(@CET_UK) reported
@_amyyma @AskNationwide Hi Amy, I am sorry to hear about this. Can you DM us your CET reference number please? It should start with 'HE'. I will pass your details on to the Customer Relations Team who will look into this for you.
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Stephen
(@Stephen15227105) reported
@AskNationwide what will happen to late fees that we will face due to this error? If people are relaying on this payment to get in things for the kids for Christmas? Will nationwide wide compensate it's customers with Christmas and covid it's not the best time for this to happen
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D_J_MAKEY
(@deejmakey) reported
Never known a bank so useless as @AskNationwide. Transferred some money to my nationwide account and just comes up with error. Just poor
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Claire Hobby
(@ClaireHobby2) reported
@AskNationwide Shame on you…..not good enough at all. You’re going to lose a lot of customers. Crap service