Is Nationwide down in Croydon, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Croydon, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (39%)
-
Website (24%)
-
Login (18%)
-
Transactions (14%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent Nationwide outage reports came from the following cities: Redhill, City of Westminster, London, Hackney, Islington and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill |
Website | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| Hackney |
Mobile App | |
| London |
Website | |
| Islington |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
-
Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
-
Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
-
Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
-
Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
-
Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
-
Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
-
angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
-
Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
-
Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
-
Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
-
Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
-
Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
DAN PRICE 🌴
(@danbodyprime) reported
@AskNationwide WHY can't I access my money without a card reader? In 2022!? 😩
-
Bonnie Halsall
(@BonnieHalsall) reported
@AskNationwide how long does a credit take to show, paid in via Bank Transfer from a different bank into a smart limited access, but not yet showing
-
Shaun Gee
(@JerryGe42936313) reported
@AskNationwide **Still NO reply NWide as you KNOW you don't need to make customers SUFFER financially by increasing mortgage rates every time bank of England does. Some other banks don't to SUPPORT their loyal customers. GREEDY, GREEDY, GREEDY N WIDE?
-
FurtherFromTheTruth
(@FurtherFromTT) reported
@AskNationwide I've tried to use your (utterly useless) "message us" within app. Utterly pointless geeks!!!!!!! So, I want a simple answer. How do I close an account? Not one mention of this anywhere on the app. Frustrating is NOT the word I would use. Now help!!!!
-
Shaun Gee
(@JerryGe42936313) reported
@Debbiecrosbie1 @AskNationwide @BBCWatchdog CEO DEBBIE CROSBIE, why do NWide increase mortgage rates making LOYAL customers suffer every time BofEngland DOES, WHEN others banks don't to HELP their customers? Huge profits?
-
GráinneNiU
(@saphointe) reported
@AskNationwide following the promotion with Martin Lewis, ac switched to you on 25/11, checked T&C & qualified. 2 weeks later incentive not received. query submitted. Are there issues we should be aware of? Thanks
-
Sarah Jackson
(@SarahJackson182) reported
@AskNationwide there’s a problem with receiving payments again 🙄 please check with IT before saying you aren’t having issues. You definitely are.
-
Alexia Christofi 🎊🎉
(@Lex_mate) reported
Hey @AskNationwide, I wanna cancel my credit card but it seems the only option is to call you. Whilst I'm on hold, I'm being repeatedly told to sort out my issues via online banking. I wish there was an option to do this - Do I HAVE to call? Been on hold for 20 mins so far.
-
Si Lush
(@simonlush) reported
@AskNationwide Yes but none with the ease of use of not using a card reader. You are removing a service you don’t have a proper alternative for? Is nationwide ever going to get modern and get rid of the card reader?
-
Cruise23
(@yanocks23) reported
@AskNationwide Hi, I’m not in the country currently. Is it possible to change my mobile number to one im using abroad as when i try to purchase something online i have security issues when they send security code to my old uk number? Please help!