Nationwide status: access issues and outage reports
No problems detected
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Croydon, including 0 direct reports.
- The most common problems reported in this area mention Transactions and Login.
- Transactions (50%)
- Login (50%)
The latest reports from users having issues in Croydon come from postal codes CR7 .
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent Nationwide outage reports came from the following cities: Hackney, London, City of London, Croydon, Newham, Tower Hamlets, Poplar, Dagenham, Hounslow, Caterham, Wembley, Kensington, Swanley, and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Login | 2 days ago |
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London
|
Mobile App | 2 days ago |
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City of London
|
Website | 3 days ago |
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London
|
Transactions | 4 days ago |
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London
|
Website | 8 days ago |
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City of London
|
Website | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, EnglandHeya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Stephen McClay (@SMcClay29) reported from Hounslow, England@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Lisa Joyce (@lisajoyce33) reported from Bromley, England@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Richard Lingard (@RichardPLingard) reported from City of London, England@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Maureen McGinn (@mcginn_maureen) reported from Ealing, England@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Richard Lingard (@RichardPLingard) reported from Poplar, England@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Who Me? (@Mr_ML07) reported from Richmond, England@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Craig Spencer (@craigspencer1) reported from Stratford, England@AskNationwide Can I extract my account transaction details from the mobile app? Having continual issues getting on through browser....
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Julian Budd (@redmanjules) reported from Poplar, England@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Mike Fuller (@ninepine) reported from Banstead, England@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Michael (@MichaelLeHarvey) reported from Stratford, EnglandGenuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Connor (@connorlol) reported from Paddington, England@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Ewing MIMMM (@MattEwing7) reportedHey @AskNationwide how the hell do we get to talk to you over the phone? Your branch phonelines are closed and your main phoneline cuts me off. Need to talk to sort junior bank accounts, please help.
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Mark Machado (@MarkMachado) reportedAnother Monday morning, another @AskNationwide online banking issue
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gIndependant Woman (@ctu24agent) reportedBloody hell again @AskNationwide How many problems can you have that stoop me from accessing MY money. This is ridiculous!
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Becky Horsbrugh (@BeckyRLH) reportedAnyone else bank with @AskNationwide and absolutely infuriated by their bad customer service?
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Michelle Heinrich (@TheCuriousLing) reported@AskNationwide I usually type on nationwide into the search bar of the browser and then click on "login to online banking" which is one of 6 or so options that are shown (rather than nationwide as a single URL).
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Sir Roger Neilson #FBPA Remoaner, Not Moving On (@didactylos) reported@AskNationwide after many years as a customer this weekend you have badly let me down and attempting to make a complaint you seem to be making it as difficult as possible.
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Bradzooka (@bradzooka) reported@AskNationwide absolutely appalled at how poor service from nationwide is, delay after delay with mortgage application, now a week overdue and still not had offer sent out despite escalation
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Fabienne Gilbert (@FabienneGilb) reported@AskNationwide again?! Really can we go longer than a week without account problems please!
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Laura (@Ladyluck93xx) reported@AskNationwide when will banking app be working again?? I have to pay my rent but c not access my current or savings accounts. This is happening too often without any warning. Your website says services working as normal... clearly not!!
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I'm happy on a Monday, cos I'm retired🥳😵💫 (@Dianne1963) reported@LaurenWatson86 @AskNationwide Can't access online either...