Nationwide status: access issues and outage reports
No problems detected
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Croydon, including 0 direct reports.
- The most common problems reported in this area mention Website and Login.
- Website (50%)
- Login (50%)
The latest reports from users having issues in Croydon come from postal codes CR0 .
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent Nationwide outage reports came from the following cities: Croydon, Mitcham, and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Login | 18 days ago |
|
Mitcham
|
Website | 21 days ago |
|
City of Westminster
|
Website | 2 months ago |
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City of Westminster
|
Mobile App | 3 months ago |
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City of Westminster
|
Login | 3 months ago |
|
Wandsworth
|
Login | 5 months ago |
Community Discussion
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Nationwide Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, EnglandReally disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Lisa Joyce (@lisajoyce33) reported from Bromley, England@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Mike Fuller (@ninepine) reported from Banstead, England@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Hannah Moyne (@hannah_moyne) reported from Bromley, England@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Scunner Campbell🏴💙🇺🇦 (@Turbo_GSXR11) reported@AskNationwide Post has been. Still NO new issue card. Over a WEEK later. A week!
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Johnboy Scott 🏴🏴 (@Johnboy014) reported@AskNationwide Got better things to attend to Nathan. Again,cracking customer service. Keep up the good work 👍
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Chelle (@ChelleChipato) reported@gondo_nicole @AskNationwide Thanks but that’s not what their website says, also he has been accepted and the uni had provided the relevant codes to open his student account. There was absolutely no reason why it couldn’t be opened so this is incorrect
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Tommybhoy79🍀🏴⚽ (@ruchillbhoy79) reportedOn hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this 😡
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Liz Reason (@lizreason) reported@AskNationwide I received an email about voting but it was empty. I would like it sent again successfully. I also want to know that I can vote for the customer representative
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Jonny Curran (@Joni_marling) reported@AskNationwide They definitely aren’t, wife’s account and daughters both having same issue, balances not updating or reflecting money paid in. It updated a few minutes ago and then has reverted to yesterday’s balance. Just tagged you for awareness as may wish to feed in.
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Paul (@pau1ie_tom) reported@AskNationwide Absolute disgusting how ive been treated, a scammer tried take money from my account my account got blocked, i reposted it several days later still nothing then they sent me email saying don’t bother contacting us again about this scam your account will stay blocked, i rang several times fraud squad said wait another 4 days even though i sent evidence then got email saying ive been unblocked & its been sorted & what’s more of an insult they said on this occasion we will let you keep your account . How dare they, I was one who got scammed & they tell me I'm allowed to keep my account open, No apology no nothing just Insults & nasty emails, Last straw I'm Gone, I'm closing my account & moving my service, @nationwide is we protect scammers & insult & screw loyal customers, Pathetic :(
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Rob Slade (@Rjs4Rob) reported@AskNationwide My card reader is not working properly it keeps going blank part way through a transaction. How do I get a replacement ?
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gazza (@ShaunGaz) reported@JoshPearson88 @AskNationwide I have 2 accounts with nationwide got jack ****.
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Peter McDermott💙 (@PeterMc_Dermott) reported@AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement