Nationwide

Is Nationwide down in Croydon, Greater London, England?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Croydon, Greater London, England 01/09/2026 00:20

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Website (23%)

    Website (23%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent Nationwide outage reports came from the following cities: Redhill, City of Westminster, London, Hackney, Islington and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedhill Website
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App
United KingdomHackney Mobile App
United KingdomLondon Website
United KingdomIslington Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Signedbysophiee Soph ✨🇯🇲 (@Signedbysophiee) reported

    Hi @AskNationwide I have 7 staff members that need their pay!!! Its 4 days till Christmas. Can you tel me how long this outage will be? It’s been going on for 7 hours now.

  • Kelly_Jackson88 Kelly Jackson | It’s More Fun In Your 30s (@Kelly_Jackson88) reported

    @AskNationwide how can a massive bank like you leave people unable to access money for HOURS?

  • chumbawumba_uk Paul Smyth #BLM #TransRightsAreHumanRights (@chumbawumba_uk) reported

    @blairmcg55 @emjanerx @AskNationwide I've already had other issues with them this month. Definitely switching in the new year.

  • GSwift87 Gregg Swift (@GSwift87) reported

    @AskNationwide Will you you be covering any late fees for direct debits as my wages are now late. Also Christmas is only a few days away will you take responsibility for problems arising from over stressed parents who have no money at the worst possible time!

  • chumbawumba_uk Paul Smyth #BLM #TransRightsAreHumanRights (@chumbawumba_uk) reported

    @blairmcg55 @emjanerx @AskNationwide They're a joke. It says there's an issue with recieving payments outside of Nationwide. So if my employer sends my wages then the staff finish until after Christmas what am I going to live on in until the new year? Definitely moving in the new year

  • drriordan88 Dan Riordan (@drriordan88) reported

    @AskNationwide I’m meant to be getting paid today and have not received my funds, how long will the system be down?

  • ciaraxblake_ 𝓒𝓲𝓪𝓻𝓪👸🏻 (@ciaraxblake_) reported

    @AskNationwide waiting for money to be transferred into my account for my mums birthday meal tonight. Any chance the issue will be resolved before then or will it need to be cancelled🙄.

  • Carol_Power123 Carol (@Carol_Power123) reported

    @AskNationwide need to sort this I have credit cards to pay if not paid on time be in **** street 😡😡

  • LJBush Lorraine Jean Bush (@LJBush) reported

    @AskNationwide I'm expecting my dwp benefits payment tomorrow I hope this will be sorted out by then as I don't have any other income, plus dd due out so I better not get charged if they fail because of your issues

  • ClaireTipping4 Claire Tipping (@ClaireTipping4) reported

    @AskNationwide there appears to be an issue with outgoing payments and ingoing payments are delayed. Can you please advise why? Especially this is so close to Christmas