Nationwide

Is Nationwide down in Croydon, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Croydon, Greater London, England 05/16/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Transactions (32%)

    Transactions (32%)

  3. Website (14%)

    Website (14%)

  4. Login (11%)

    Login (11%)

  5. Transfer (8%)

    Transfer (8%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent Nationwide outage reports came from the following cities: London, Paddington, Cricklewood, Dagenham, Orpington, Wembley, Barking, Lewisham, Newham, Bermondsey, Tower Hamlets, Redhill, Poplar and Southwark.

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City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomLondon Transactions
United KingdomPaddington Transactions
United KingdomLondon Transactions
United KingdomCricklewood Transactions

Community Discussion

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Nationwide Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • dragonsangel01 Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • PatchJGee Patrick Gorman (@PatchJGee) reported

    @AskNationwide Hi, on-line banking app says I have to enrol, and gives a number to call for help with this: 0345 266 0894. Is this one of yours?

  • theruggerbugger Ben (@theruggerbugger) reported

    @AskNationwide - A coupe of suggestions from a new customer 1) Don't put "Visa Purchase" in front of all the statements items, it makes it hard to use categorisation apps like moneydashboard 2) Why oh why do I need a card read to setup new payments - We should be passed this now.

  • kkylaye human burrito (@kkylaye) reported

    @AskNationwide hey Nationwide, i was at one of your bank branches and the staff said i could apply for a flexstudent acc but when i looked at the leaflet, it seems like i can’t as i’m an int student doing a 1-yr masters help 😫

  • bellaswoosh bells (@bellaswoosh) reported

    @AskNationwide Ah on the browser log in - I will try this! Didn't see this in the app. Thanks Jamie.

  • ChristineWarri2 Christine Warrillow (@ChristineWarri2) reported

    @AskNationwide terrible service today on the phone. Advisor couldn't care less. Zero customer service!!

  • docmarkmac Mark McClelland (@docmarkmac) reported from Salisbury, England

    @overall_sandy @AskNationwide Me too. App isn't working this morning. Samsung Galaxy S10+

  • RoughneenK Kate Roughneen (@RoughneenK) reported

    @AskNationwide Help please! I'm looking for a loan settlement figure, app says to phone in for it, when I call I get a messagedue to unforeseen circumstances you can't take my call! Just want to settle my loan early!

  • TraceyInglis1 Oskar, Ruby & Freda 💙🐾 (@TraceyInglis1) reported

    @AskNationwide Jamie the great customer service review was for @SkyUK

  • gandybjs loadsa (@gandybjs) reported

    @facetheravendw @AskNationwide Same. I'm desperate to switch but nationwide keep blocking it as they want an overdraft paying off when they know I have PTSD and can't work as much as I used to and refuse to help me because that isn't "good enough"

  • KimG84 Kim (@KimG84) reported

    @AskNationwide It's not working again. I originally saw a service status, so it wasn't my phone. It was your service.