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Nationwide

Nationwide down? Current status and problems in Kingston upon Thames, Greater London, England

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 29% Login (29%)
  • 27% Mobile App (27%)
  • 25% Website (25%)
  • 12% Transactions (12%)
  • 6% Transfer (6%)
  • 1% Withdrawals (1%)

Live Outage Map Near Kingston upon Thames, England

The most recent Nationwide outage reports came from the following cities: City of London, Harringay, London, Croydon, Tower Hamlets, Hackney, Hounslow, Hayes, Caterham, Wembley, Kensington, Worcester Park, and Waltham Forest.

CityProblem TypeReport Time
City of London Website 17 hours ago
Harringay Website 1 day ago
London Transactions 2 days ago
London Website 6 days ago
City of London Website 6 days ago
Croydon Transactions 8 days ago

Community Discussion

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Nationwide Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • BrownGFX
    Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • clairelpetzal
    Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • nigelvivian
    Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • connorlol
    Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • IngridMarsh_
    Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • CharlieMcBrayne
    Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • VanessaWelham1
    Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • JoTolond
    Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • RichardPLingard
    Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • KeighleyWest
    Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • KeighleyWest
    Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • WillTaylorNo1
    Will Taylor 🔰🔰 (@WillTaylorNo1) reported

    @AskNationwide any reason why after having my refund after being a victim of fraud, the money has now been taken out of my account again? Left me in the **** with no email or call to explain

  • Badgerstephen2
    Stephen Badger (@Badgerstephen2) reported

    @AskNationwide I feel really let down by nationwide as I reported activity before which your fraud team ignored and recently found out they applied for 130 credit applications and tried to use my account but the bank did nothing

  • ebbachristine
    Ebba Christine (@ebbachristine) reported

    @AskNationwide I’m trying to make a payment to a new person via the app and using the card reader. When entering the 8 digit code it gives me an error pops up on the banking app to check the service at this time. But no reports of this being an issue. I’ve tried three times now.

  • SnicketyL
    Snickety Lemon (@SnicketyL) reported

    @AskNationwide Bar staff, table waiting staff, shop staff are all working in the public and not behind a screen. Bank staff are behind a screen, not mixing with the public. Whether they are open until 2 or 5, it makes no difference.

  • Anishme26709965
    Johan Scaevola (@Anishme26709965) reported

    @AskNationwide I cancelled my old card because of a scam whereby I couldn’t cancel a subscription. Will this new card block that account from ever taking my money again?

  • SuzFranklin
    Suzanne Franklin (@SuzFranklin) reported

    @AskNationwide Hi, I'm trying to transfer my money into a new 1 year triple access online ISA on the app and it keeps giving me a technical error, and asks me to check service availability, which is fine. Have had this error the past couple of days, any help appreciated.

  • lestack
    . (@lestack) reported

    @AskNationwide Can you help me apply for a student account without a UK home address, or do I need to phone during opening hours?

  • emigrantdude
    Tom (@emigrantdude) reported

    @AskNationwide It is both Money Dashboard Classic and Money Dashboard Neon. Other apps (such as Emma) work fine now - but their customer service had to “force” the sync. The error appears to be Error 500 (provider s server queried not answering). Setting up new accounts work fine apart Nat.Wide

  • TraceyandHarry
    Tracey and Harry 🐾💖💖🐾 (@TraceyandHarry) reported

    @AskNationwide help! I need to transfer some money but I need a card reader to do it. The problem is I’ve forgotten my PIN! Can I view my PIN somewhere or do I need to order a new one? If so, how do I do it? Thanks

  • _Joel_Holmes_
    Joel Holmes (@_Joel_Holmes_) reported

    @AskNationwide This is literally just the same advice as before and it hasn't changed anything. Can you please read what I've said and help, thanks.