Is Nationwide down in Kingston upon Thames, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Login (31%)
-
Website (28%)
-
Mobile App (27%)
-
Transactions (10%)
-
Transfer (2%)
-
Withdrawals (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Nationwide outage reports came from the following cities: Hounslow, City of London, London, Islington, City of Westminster, Walton-on-Thames and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Login | |
| City of London |
Mobile App | |
| City of London |
Mobile App | |
| London |
Website | |
| Islington |
Website | |
| City of Westminster |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
-
Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
-
Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
-
Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
-
Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
-
Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
-
Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
-
Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
-
Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
-
Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
olly gibbons
(@gibbons_ol23663) reported
@AskNationwide My device location is set to the UK and always has been. Also when I try logging in via the browser it won’t take me to the login page? Please can you help me? I need to make a bank transfer and don’t want a missed payment on my credit report because of this
-
Party McFly 🍉
(@SSJBens) reported
Is anyone else having issues with the @AskNationwide app? It’s not working for me.
-
Mands 🌷🌺🌻🌼
(@skipper68uk) reported
been a nationwide customer for years and 4 phone calls and they still cannot sort out problem and hang up on you @AskNationwide
-
Matthew Ford
(@warmatters) reported
@AskNationwide They used the chat functionality on the banking app. Directed them to write a long note and wait up to three days. Called customer support. No one in the age verification team available. Maybe there will be someone available tomorrow? But not helpful for this evening!
-
Lady Rosebud de Fistenberg
(@plushest1) reported
@AskNationwide I'm trying to change an amount of a regular payment on the app, but it keeps saying there's an error. Any ideas?
-
Robert Neil Francis
(@RobertNeilFran1) reported
@AskNationwide I want to send £10 to Ukraine to help in their war effort. u say I cannot use my banking app to do it.
-
Emily Cochrane
(@EmilyCochrane19) reported
@AskNationwide The app still isn’t working?
-
₿itcoin Ollie
(@BitcoinOllie) reported
@agolaymonday @NatWest_Help Interesting. NW does not even adhere to its own limits. Rejects even £50 in any one month. Also having issues with @AskNationwide which is new. I route around using a neo bank. Inconvenient but hardens conviction.
-
olly gibbons
(@gibbons_ol23663) reported
@AskNationwide I’m in South Africa if that makes any difference? It was working here though until yesterday. I need to make some bank transfers but am unable to. Even when I go on the browser it won’t take me to the login page?
-
Matthew Ford
(@warmatters) reported
@AskNationwide @AskNationwide the thing is you can’t just remove access to someone’s account without actually making every effort to tell them by email/text/in the app/whatever. The onus should be on the building society not on the member. Really poor service.