Is Nationwide down in Kingston upon Thames, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (30%)
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Website (29%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Nationwide outage reports came from the following cities: Hounslow, City of London, London, Islington, City of Westminster, Walton-on-Thames and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Login | |
| City of London |
Mobile App | |
| City of London |
Mobile App | |
| London |
Website | |
| Islington |
Website | |
| City of Westminster |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Mike
(@mikephotowild60) reported
from
Guildford, England
@Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@AskNationwide oh shock horror! App ain’t working!!
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Daigo Smith
(@daigo_smith) reported
@AskNationwide This is awful service. I'm waiting on a payment into my account that I need. When will the issue be resolved? How can I make a formal complaint please @AskNationwide #Nationwide #complaint
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David Croucher
(@DavidCroucher76) reported
@AskNationwide I do hope technician are going to be working on this until it’s fixed notgoinghomein35minstimeand pickingupin the morning this fault should have been dealt with hours ago sort it out your quick to enforce chargeI hope you are going to cover all my expenses tomorrow
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Isobel Finbow
(@IzzyFinbow) reported
@AskNationwide I tried to withdraw cash and was unable to. Is that related to this issue?
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suzannah downey
(@downey_suzannah) reported
@AskNationwide can’t get any money into my bank to get shopping in for myself and my daughter! Absolute joke of a bank how often this happens! Time to bank elsewhere it’s being like this since 4am! Sort your **** out oh but you can take the money out alright 🤬
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Dave
(@Bobb0__) reported
@AskNationwide @MrMarcEllison1 There's no point you'll just tell me to log a complaint, I've already logged 2. It's going to start getting dark soon I live alone and I'm going to have to start throwing food away as the fridge has been off all day. You've offered no help whatsoever.
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chaptersofkate
(@chaptersofkate) reported
@AskNationwide Due to these problems I can’t transfer correct funds before standing orders come out. Will this effect my credit score? Will putting cash on my card work?
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Rent LA
(@RentLAofficial) reported
@AskNationwide ask HR to fire the whole IT department for this inbound payments massive delays occuring over and over again! Has been 8 hours so far waiting for the inbound you incompetence! I am closing TODAY my account and will let family/friends know about your shamble service
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Handsome Dave
(@davekingham) reported
@AskNationwide the app is down again!
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Miss B... Keystone
(@MsSmileyBBT) reported
@AskNationwide Like this is beyond silly. I was affected by all 3 of the issues over the festive period and this is still going on. I have issues yet again and my daughters account too and then when asked to show proof of out of pocket they basically make you feel like your in the wrong.
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Carol Gray
(@parkercaz65) reported
@AskNationwide This is getting ridiculous now it’s 4.30pm and still no access to my funds to top up my gas and electric it’s starting to get dark soon. Nearly 40 years I’ve been banking with Nationwide and you keep screwing things up