Nationwide

Is Nationwide down in Kingston upon Thames, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Kingston upon Thames, Greater London, England 06/26/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Transactions (30%)

    Transactions (30%)

  3. Website (15%)

    Website (15%)

  4. Login (13%)

    Login (13%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent Nationwide outage reports came from the following cities: London, Guildford, Hackney, Croydon, Southwark, Morden, Paddington and Cricklewood.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Website
United KingdomHackney Transfer
United KingdomCroydon Transactions
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • mikephotowild60 Mike (@mikephotowild60) reported from Guildford, England

    @Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @AskNationwide oh shock horror! App ain’t working!!

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • SpanishBarrry Spanish Barry (@SpanishBarrry) reported

    @AskNationwide bank transfer payment sent from My account have not arrived arriving again! Are your Systems down again? This happens frequently. #nationwide #asknationwide

  • Pax3052 Pax 🇺🇦🔼 (@Pax3052) reported

    @AskNationwide Quick question about the one-time login code for app & website. Not sure when it's being introduced but I'm going to the USA on Saturday, so can one time codes be sent abroad via SMS. I may be using a pay as you go phone, so will SMS codes work with that? Thanks

  • GavinBowles_ Gavin (@GavinBowles_) reported

    @AskNationwide I’m having difficulty adding my debit card to Apple Pay - are you able to assist - it just keeps coming up with an error and Apple say you may need to review something. Thanks.

  • marty_lawrance marty lawrance (@marty_lawrance) reported

    @AskNationwide I want to move savings to another bank. I have transferred from my Instant Access 8 to my Flex account this morning. Do I have to wait a period of time before I can transfer from Flex to another bank? As I am struggling to do that just now.

  • hhazywazy Hazell Somerville (@hhazywazy) reported

    @lucygracce @AskNationwide Oh and mines started as a biometric issue.

  • AStraw253 A (@AStraw253) reported

    Is @AskNationwide down or have you just blocked my card again when I try to make a payment? Wouldn't be too bad if I wasn't waiting 20+ minutes to talk to someone online and still not getting a reply.

  • roversrovers Colin Whalley (@roversrovers) reported

    @AskNationwide hi my credit card is coming up as invalid could anyone help please.

  • Noahjames_nan Noah's nan🐦 (@Noahjames_nan) reported

    @Claire_Edberg @MartinSLewis @AskNationwide The joke is that the staff are working inside even though the branch is closed, I've gone to the ATM and not been able to get any money out and another time couldn't get a mini statement because it was out of paper!

  • AnnParkes2 Annie (@AnnParkes2) reported

    @AskNationwide Any known issues with internet banking today , not accepting my details ????

  • mheronart Michelle Heron Art (@mheronart) reported

    @AskNationwide are there problems today? As twice I’ve had my card declined and my other card hasn’t processed a payment.