Nationwide

Is Nationwide down in Kingston upon Thames, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Kingston upon Thames, Greater London, England 01/31/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent Nationwide outage reports came from the following cities: Islington, City of Westminster, Walton-on-Thames, Fulham, London, City of London, Redhill, Waltham Forest and Hackney.

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City Problem Type Report Time
United KingdomIslington Website
United KingdomCity of Westminster Website
United KingdomWalton-on-Thames Login
United KingdomFulham Login
United KingdomLondon Mobile App
United KingdomCity of London Website

Community Discussion

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Nationwide Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ban31692 Adam (@ban31692) reported

    @AskNationwide I can’t believe a huge established bank is STILL having these issues. It’s been ALL day. People need access to THEIR money more than ever this time of year. I for one will be changing banks in the new year this is disgraceful.

  • SeanOsh39835068 Sean Oshea (@SeanOsh39835068) reported

    @AskNationwide I have just see. A Tweet from you saying ‘payments are now being processed and you are working your way through a backlog’ can someone PLEASE try and be more clear, incoming payments? Outgoing payments? Both?

  • moodyfrenchman J. (@moodyfrenchman) reported

    @AskNationwide No update, no plan, no communication, no one to respond on chat or on the phone, no access to money, no ability to pay bills, credit rating will go down, fees will stack up… A JOKE. Are you having wine and cheese in the garden or what?!

  • EarperBex Bex™️ 🌈🔞 (@EarperBex) reported

    @AskNationwide This just keeps happening and enough is enough. I’ve applied for a current account with a different bank. You’re consistently causing people issues.

  • spraypainterIE Michael McDonald (@spraypainterIE) reported

    @AskNationwide @mistry_bhaven Criminal that Nationwide are holding onto people's money 3 days from Christmas Eve. FIX IT!!

  • boypants80 boypants (@boypants80) reported

    @AskNationwide what happens if this isn’t fixed by tomorrow when my monthly wages are due in ? I need access to my money !

  • RussellHarding4 Russell Harding (@RussellHarding4) reported

    @AskNationwide This is ridiculous, it’s bad enough that this is happening, but so close to Christmas, people are getting stressed and panicking, get this sorted and sort out some competition, this is going against terms of service, sort it out.

  • Natalia_s_09 ℕ𝕒𝕥𝕒𝕝𝕚𝕒 | 🌅🍅 (@Natalia_s_09) reported

    When is @AskNationwide gonna sort themselves out? It's been 12 hours and still the issues haven't been resolved...come on :/

  • holly_norris18 holly norris (@holly_norris18) reported from Wisbech, England

    @AskNationwide I know you’re having issues, but does this affect BACS payments. I’m due my wages tomorrow and need them? #nationwide

  • dave_murray1981 Dave Murray (@dave_murray1981) reported

    @moodyfrenchman @AskNationwide Fairly sure all those that can fix it are currently 12hrs into a non stop day, it's not the fault of those on the phone or chat, remember this tomorrow when you're yelling at the poor customer service rep that's been yelled at for 7 hours straight already