Is Nationwide down in Kingston upon Thames, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (32%)
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Login (30%)
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Website (24%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Nationwide outage reports came from the following cities: Hayes, London, Caterham, Wembley, Kensington, Worcester Park, Waltham Forest, Hounslow, City of London, Islington, City of Westminster, Walton-on-Thames and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Transactions | |
| London |
Login | |
| Caterham |
Login | |
| Wembley |
Mobile App | |
| Kensington |
Login | |
| Kensington |
Withdrawals |
Community Discussion
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Nationwide Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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ExplainingMoney.co.uk
(@ExplainingMoney) reported
4. @AskNationwide complete this weeks list, they’re offering £100 for new customers to switch to one of their Flex accounts. (Excl. Basic) Open new or switch into existing account, switch just include 2 direct debits and switch date must be within 10 working days.
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Sue Elliott-Nicholls
(@Sweliotknickers) reported
.@AskNationwide Still waiting on The Mortgage Works customer line. It's been 45 minutes and counting. Shall I stay on the line or have they all left the building ?
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Naomi Tattersall
(@naomitatt) reported
Spent over £100 on sustainable electric toothbrushes in May. The company have not replied to me for months about delivery date. Now they have deleted their Instagram and Facebook pages. What do I do? Hoping @AskNationwide can help 🤞🏻🙏🏻
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Soraya Iggy
(@GeekChickUK) reported
@AskNationwide No the website but the product switcher page
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Cheltenham IT Solutions
(@CheltITSols) reported
@AskNationwide Hi Nationwide is there a problem with internet banking please, getting "site can't be reached"
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Kris Dunn
(@doctorbunhead) reported
@AmazonHelp You need to look at how your recurring payments system talks to @AskNationwide. They told me you are not sending the request over a secure channel but your support staff flatly refuse to believe this. I can buy items but can't pay this!!
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kellywilliams
(@kellyawilliams1) reported
@AskNationwide how do I go about making a complaint about the terrible service I’ve received recently with my FlexPlus mobile phone insurance?
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Hyperthyroid Weasel
(@HyWeasel) reported
@AskNationwide So i call today and after 19 minutes on hold i was cut off come on that is no why to treat a customer all i what to if order a new card its not hard. let see if this gets a reply in less time.
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Jacob
(@Jacob315_) reported
@AskNationwide Because I’m 13, can I do this on my own? My mums working
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Martin Cooper
(@mcooper06068) reported
from
Leek, England
@AskNationwide I have tried this but when the website is asking for 3 digits from my pin code the website is not accepting any numbers