Nationwide

Is Nationwide down in Kingston upon Thames, Greater London, England?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Kingston upon Thames, Greater London, England 07/25/2025 22:10

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Transactions (26%)

    Transactions (26%)

  2. Mobile App (23%)

    Mobile App (23%)

  3. Login (23%)

    Login (23%)

  4. Website (15%)

    Website (15%)

  5. Transfer (10%)

    Transfer (10%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent Nationwide outage reports came from the following cities: Hackney, Acton, Islington, London, City of Westminster, Guildford and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Website
United KingdomActon Transactions
United KingdomIslington Mobile App
United KingdomLondon Login
United KingdomLondon Login
United KingdomCity of Westminster Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • mikephotowild60 Mike (@mikephotowild60) reported from Guildford, England

    @Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @AskNationwide oh shock horror! App ain’t working!!

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • LADP4PEACE Love Anddaisypetals (@LADP4PEACE) reported

    @premnsikka I meant to vote against and call out @AskNationwide, for the obscenity this is, @premnsikka, but personal grief & loss, (was my friend's funeral y'day) and my own health issues, plus concerns over the welfare cuts and the starvation of babies and people in Gaza prevented my vote.

  • tatlock2 tatlock (@tatlock2) reported

    @cristo_radio @AskNationwide I feel your pain. Nationwide doing their bit to shut down access to the diminishing supply of rental property and as if being a LL now is not difficult enough with this govt. Can recommend @firstdirect

  • cristo_radio Cristo (@cristo_radio) reported

    Currently trying to remortgage my buy to let flat. To say @AskNationwide have put me through hell is an understatement. I’ve submitted- and paid for- tax returns including the latest; selective license info; an EPC; the tenancy agreement; a newly extended lease to satisfy their valuation; land registry docs And I’ll pay 3% of the balance for the mortgage itself. So about £10k added to what’s owed plus their monthly payments. For nearly 3 months @AskNationwide and I have gone back and forth as they take weeks to answer the most basic questions or ask for more info each time. All whilst I pay a higher rate waiting for an answer. Today they turned me down. Why anyone would bother trying to be a decent landlord I’ve no idea. Now looking at options to sell meaning two decent tenants will be out looking again.

  • db_whitehead Dave Whitehead (@db_whitehead) reported

    @HSBC_UK I’m a customer of nearly 30 years and I’ve recently had a really poor experience. Trying to sort took 3 attempts with communicating with you. @AskNationwide here I come.

  • warwicklucas Warwick L (@warwicklucas) reported

    @AskNationwide Useless bunch obviously have about 1 person manning the online help response time is forever.

  • Christi09787198 Christian Davis (@Christi09787198) reported

    @lnfinite_loop @janeholland1 As an aside my in laws were getting a terrible rate at their bank and then switched to a building society (@AskNationwide) and got a much better rate. We use them and they just gave us £100 each. Dump the banks get a building society

  • currie_vic Victoria Currie (@currie_vic) reported

    @AskNationwide I’ve paid £35.80 for trainers on a fake Sports Direct website. Is there anything I can do?

  • Adil81436849 Adil (@Adil81436849) reported

    @AskNationwide All is sorted. Iw was a misreading error. Just a question. If i was to switch my flexone to flexstudent would i be elegible for the cash offer?

  • seagull85 ames (@seagull85) reported

    @AskNationwide is there any known issues with card payments today? I am trying to pay on line, have money in the linked account but it keeps telling me to contact the card issuer

  • normanken Ken Norman (@normanken) reported

    @AskNationwide why do you take advantage of a customer’s death by taking forever to transfer their estate funds to solicitors? And by doing that by the archaic cheque? Does it not occur to you that their bereaved loved ones might be customers too?