Is Nationwide down in Kingston upon Thames, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (37%)
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Website (26%)
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Login (25%)
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Transactions (8%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Nationwide outage reports came from the following cities: Kensington, Worcester Park, London, Waltham Forest, Hounslow, City of London, Islington, City of Westminster, Walton-on-Thames and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Kensington |
Login | |
| Kensington |
Withdrawals | |
| Kensington |
Website | |
| Worcester Park |
Mobile App | |
| London |
Mobile App | |
| Waltham Forest |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Cardwell
(@steviecardwell) reported
@darnellbabyfce @ClareMi16293213 @AskNationwide Yeah I've got my pay slip and i can see it online from an old account for working tax credit where there's a section that shows wages, tax , tax code etc and this wage is showing there with 29th as pay date so judging on other posts it's NW that's not released the money yet
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🏴🌈 Kevin ♎ David 🌈🏴
(@kevindavid125) reported
@AskNationwide as we speak I'm changing back to Barclays. It's not enough that you think it's ok to lie to people about systems being down etc but then to not admit because if complaints you try to lower yourself to deceive people with lies about it being a dwp problem. Bye NW
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STBA
(@paul_adeyemi) reported
@AskNationwide I have been trying to sign into my online banking with my card reader the the last 3 hours but it’s saying your services are unavailable. Tried the website as well and it doesn’t work
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Steven Cardwell
(@steviecardwell) reported
@darnellbabyfce @ClareMi16293213 @AskNationwide Plus with BACS they've had the money for days so perhaps start releasing it a bit earlier say from 9pm last night then they might not have this 5am wages not released yet , its the deny of any issues that gets me though
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w
(@w33063794) reported
@AskNationwide waiting in payment from HMRC for tax credits not in account is there an issue receiving payments?
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ToodaPergunta
(@ToodaPergunta) reported
@alieneytor @AskNationwide I suggest you try @tonyhancock now to fix your account immediately
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Clarelou1878
(@ClareMi16293213) reported
@steviecardwell @darnellbabyfce @AskNationwide I send a DM about 3.30am and they said no issues. About 30 mins ago I was told that all payments should be credited by 6am. Seems like there is a problem but not clear. Could be my employer but they are a solicitor firm and all the time working there has only been one delay
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Steven Cardwell
(@steviecardwell) reported
@darnellbabyfce @AskNationwide I've just checked again but not there yet , had a crap month having had to put our cat to sleep after a big vet bill before that so it's been spending pennies all month and really wanting to see my wages today, I don't get the lying though that there's no issues with systems
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Steven Cardwell
(@steviecardwell) reported
@madmumofsix @AskNationwide My wages still not in account , its frustrating that every time this happens the replies are straight lies that there's no issues yet eventually they cough up that there is and it makes the likes of bbc news , its not great customer service at all to keep saying no issues
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Paula Susan
(@madmumofsix) reported
@AskNationwide Once again waiting and worrying about whether Nationwide clear funds meant in my account. We all understand one offs but you have to admit this is getting regular! and who was paid the £60 goodwill payment the other mth due to the issues as I never got a penny....