Is Nationwide down in Kingston upon Thames, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (27%)
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Transactions (26%)
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Transfer (22%)
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Website (12%)
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Login (12%)
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Withdrawals (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Nationwide outage reports came from the following cities: City of Westminster, Mitcham, Islington, Southwark, London, Ruislip, Hounslow and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Transactions | |
| Mitcham |
Transactions | |
| Islington |
Transactions | |
| Southwark |
Website | |
| London |
Website | |
| London |
Transfer |
Community Discussion
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Nationwide Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Preston Kemp 🇪🇺
(@prestonkemp) reported
@AskNationwide please can you confirm how to add someone to my sole FlexPlus account? Your website says we have to go to a branch as it can't be done by phone, but online chatbot says to call an 0345 number to do it. One of them is telling porkies!
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Mr Burgundy
(@mrburgundy1976) reported
@AskNationwide absolutely shocking service from your mortgage teams. Had initial mortgage appointment on 16/8/22. In total limbo. Phoned and emailed nearly everyday for a month.
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Christina Rotondo
(@christinartnd) reported
@AskNationwide my contactless has stopped working on my card , is there a way I can get this replaced without calling?
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Jamie McIntyre
(@_JamieMcIntyre) reported
Disappointed in your customer service @AskNationwide - phoned (member for 35+ yrs) to request a form be posted to me as I couldn't print it & am 50 miles from a branch. With some reluctance your CSA agreed but over 2 weeks later - nothing. And I can't message you online any more!
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xx
(@Manxy) reported
@AskNationwide @mrburgundy1976 "Speaking" to anyone at Nationwide is a real challenge. Horrendous customer service. How you are getting away treating people like this as a regulated business is madness.
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Jat Jeguar
(@KaijuSitcom) reported
Is the @AskNationwide website not working? When I click 'log in' nothing happens.
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xx
(@Manxy) reported
@AskNationwide Why is your service so appalling now ? Why is no one addressing it? Have you outsourced your customer services ?
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Keith Hodgkin
(@KeithHodgkin) reported
from
Manchester, England
I’m really disappointed that @AskNationwide are withdrawing from the Paym service. Giving someone your mobile number instead of your bank account details to receive a payment is definitely a more secure way of doing things. Shame it was never widely promoted.
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Michael P
(@MPHPP2) reported
@AskNationwide I am a “valued” customer of over 20 years. So valued that you have taken away my travel insurance and I have today received my home insurance renewal with a gigantic 22% increase. I dread to think how non-valued customers are treated!!!
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C
(@bobbymiller129) reported
@AskNationwide fixed mortgage deal ends March, have put a new deal in place via mortgage broker. Is there anyway of seeing if I could swap to a cheaper alternative between now and then? Just incase rates go down etc