Is Nationwide down in Kingston upon Thames, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (28%)
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Login (27%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Nationwide outage reports came from the following cities: London, Islington, City of Westminster, Walton-on-Thames, Fulham, City of London, Redhill, Waltham Forest and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Islington |
Website | |
| City of Westminster |
Website | |
| Walton-on-Thames |
Login | |
| Fulham |
Login | |
| London |
Mobile App |
Community Discussion
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Nationwide Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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David | Money for Monday
(@MoneyforMonday) reported
Somewhat disappointed that even though I've been a @AskNationwide customer for a few years, I only got £100 of the switching bonus instead of £125. I've sent a private message so will see what they say.
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Jim Hooper
(@JimHoop99004514) reported
@AskNationwide Hi, I have a CoOp cashminder account which has direct debits and my salary paid in to it. Would this be eligible for your switcher service?
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FedoraGoat // 🏴🟨🟥🇵🇸
(@FedoraGoat_) reported
@AskNationwide Getting stuck at Step 1: Check all your details are correct. Stuck as in it won't continue to the Perform Eligibility check page. Applying for a FlexStudent. Please help.
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fllw2lead - https://rb.gy/tc4egt
(@leadbyfllw) reported
@AskNationwide Concerns?? You don't think that's happened? Your goons have categorically stated there's no wrong doing by merchant even though service wasn't received. I have stated this clearly, you still think this warrants a different concern being raised? That's just condescending!
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DMview
(@VeryDemure) reported
@AskNationwide Thank you. Wld rather hv had issue resolveded than had to complain tho! wider training issues & process need fix to improve customer sevice& fraud. Not prot bank or customer at mo! Too much computer says no. Look forward to hearing from you to resolve issue.
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Lauren Gray✌🏼
(@14UR3N_) reported
@AskNationwide hi I have two charges on my account under Uber but myself and Uber have no receipt of those purchases can you help
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Victoria Logan
(@vicstar65) reported
@AskNationwide Absolutely terrible service trying to sort my mortgage despite being a customer of 14 years. Spoken to 2 people and no further forward! Would appreciate a call from a case manager urgently before I raise a formal complaint!
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metin
(@mets14) reported
@AskNationwide why do you add complaints to resolved complaints after the fact that have been agreed, and without knowledge to the customer. Is it to make yourselves look good and say less complaints. Fraud or what
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Chase Heller
(@Ginja_Ninja_83) reported
@AskNationwide I just opened a FlexBasic account and saw today (after using my card in error) my account was showing -£5.10. I quickly transfered £10 in to bring it back over zero, but a) will I be charged for this and b) can I turn that off so I can't go overdrawn? Thanks.