Is Nationwide down in Kingston upon Thames, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (47%)
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Website (25%)
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Login (14%)
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Transactions (8%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Nationwide outage reports came from the following cities: London, City of London and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| City of London |
Transactions | |
| City of London |
Website | |
| Waltham Forest |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App |
Community Discussion
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Nationwide Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@AskNationwide oh shock horror! App ain’t working!!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Gogger
(@Gogger16) reported
@AskNationwide @mlcpfc1 They are awful. Basically you need to carry one about with you to pay anyone instead of using biometrics on phone. Totally outdated so I'm switching as soon as practical.
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Heidi 💙
(@Norfolk_Mum_3) reported
@kennyhiggs @AskNationwide There's very little reward, if any, for being a loyal customer these days.
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Tom Burton
(@twpburton) reported
@AskNationwide I know you’re trying to help and I appreciate that. It’s not your fault, it’s just a pretty poor system. I used to bank with nationwide and left about 12 years ago to Halifax. I came back for the £200 offer. Honestly beginning to wonder if it’s worth it.
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Tom Adams
(@Suprised_Toast) reported
@AskNationwide Ah shame, seems bit silly though as it's a win for everyone and you'll basically make the money back within 18 months or lose a customer to another bank. Odd one that. Thanks
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Lyndsey Read
(@Readie_lou) reported
@AskNationwide when will nationwide join others and allow cash deposits at the @PostOffice for customer convenience?
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Gogger
(@Gogger16) reported
@Angemala1 @AskNationwide OMG, I just had the EXACT same issue! Opened an account an no card reader sent with card and PIN. Needed to make payment and couldn't. Why can't I just use biometrics on phone!? Complaint submitted and when £200 credited to my account I'm switching back to old bank straight away!
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David Booth
(@2SmoothBooth) reported
@AskNationwide Triple Access account closed today. Used my ISA allowance with Santander. Unfortunately missed out on their 2.75% eSaver as I made the mistake of waiting for you to increase your savings rates. Will be moving the rest of my savings elsewhere this week! Thanks for nothing!
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Tom Burton
(@twpburton) reported
@AskNationwide No can do. My nearest branch is 30 mins drive away and I can’t go until Saturday. I never had this issue with my previous bank. Pretty big inconvenience
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Gogger
(@Gogger16) reported
@AskNationwide @twpburton Tom, I had the EXACT same issue - they didn't send me a card reader and couldn't make payments! I've made a complaint and waiting to hear back from them. I've received my £200 so this weekend I'm switching again to another bank. I'm not carrying about a card reader all the time!
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Kenny Higgs
(@kennyhiggs) reported
My bank is offering £200 to people who switch their accounts over to them. I've been a customer for 10 years (2 savings accounts, current account & mortgage) and if they've got plenty of money sloshing about I think they should pay me £200 to stay. How about it @AskNationwide?