Is Nationwide down in Kingston upon Thames, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (39%)
-
Website (24%)
-
Login (16%)
-
Transactions (14%)
-
Transfer (4%)
-
Withdrawals (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Nationwide outage reports came from the following cities: Redhill, Waltham Forest, City of Westminster, London, Hackney, Islington and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill |
Website | |
| Waltham Forest |
Login | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| Hackney |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
-
Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
-
Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
-
Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
-
Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
-
Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
-
Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
-
Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
-
Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
-
Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
💘
(@willminaj1982) reported
@AskNationwide when are you going to sort this issue out ?
-
Nburdett
(@moliewitch) reported
@AskNationwide How long until the problem is fix, I have not been able to have my wages paid in, this means my rent will not get paid!!!!
-
Nadine Burress
(@nadinecliffe) reported
@AskNationwide @gemnewbs82 Ok you may not be able to give us a time but can you tell us what the technical problem is? This is my only day off this week and needed to pay my bills today as I work 7.30-6. Most places are 9-5 so by the time I get home I still can’t phone up and pay!
-
Charlotte
(@Its_Charli86) reported
@AskNationwide I do but I do not have any money and no one I can ask for help from. This really is awful for people how live month to month, who rely on getting there money. I saw people replied to me who are without electric. A reason would be the least nationwide could do now
-
Paul V
(@vellapc) reported
@AskNationwide This is just unacceptable, you have these issues every couple of months, as soon as the money I have with you locked up in fixed terms savings opens back up, be switching my current account and savings accounts elsewhere.
-
Chloe
(@ChloesPJs) reported
@solitaryrainbow @monzo @AskNationwide Same here. With nationwide I had to go in but Monzo was instant in app. And every time I’ve contacted Monzo their help has been great. With Nationwide I’ve had to either go in or sit on a phone queue for ages to get through. Some Nationwide stuff is great too tho so it’s a mix.
-
Thedustdolly
(@Thedustdolly) reported
Anyone else thinking of leaving @AskNationwide after this latest issue? Staff not getting wages on such a vital day? Losing confidences unfortunately 😞
-
PeterRoberts
(@PeterRo99250911) reported
@AskNationwide @biminibabes Hate to say I don't think this is good art and should probably have been kept I house especially given all the pay day issues I wonder if too much focus is bring spent on this type of thing and not enough on good quality financial services 🤔
-
Gaynor Sampson
(@GaynorSampson) reported
@AskNationwide Thank you. What about HTB payments? Paid both my daughters’ Help to Buy February payments. Not shown as credited as yet.
-
Hannah J Burrows
(@hannahjburrows) reported
@AskNationwide No point all other services working properly if my wages can’t be paid in.