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Nationwide

Nationwide down? Current status and problems in Kingston upon Thames, Greater London, England

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 29% Login (29%)
  • 27% Mobile App (27%)
  • 25% Website (25%)
  • 12% Transactions (12%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Kingston upon Thames, England

The most recent Nationwide outage reports came from the following cities: Harringay, London, City of London, Croydon, Tower Hamlets, Hackney, Hounslow, Hayes, Caterham, Wembley, Kensington, Worcester Park, and Waltham Forest.

CityProblem TypeReport Time
Harringay Website 30 minutes ago
London Transactions 1 day ago
London Website 5 days ago
City of London Website 5 days ago
Croydon Transactions 6 days ago
London Website 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • BrownGFX
    Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • CharlieMcBrayne
    Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • nigelvivian
    Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • KeighleyWest
    Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • VanessaWelham1
    Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • KeighleyWest
    Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • simonnash
    Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • connorlol
    Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • IngridMarsh_
    Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • clairelpetzal
    Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • RichardPLingard
    Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Chelsea95426142
    Chelsea Wood (@Chelsea95426142) reported

    @AskNationwide Unable to sign into Nationwide online account , unable to access my mobile banking with Nationwide . Unable to get through to an advisor ???

  • jonblackford79
    Jonathan Blackford (@jonblackford79) reported

    @AskNationwide It says “we’re currently experiencing a technical problem please try again or view our service availability page” when I go to that it says all is normal

  • Suprised_Toast
    Tom Adams (@Suprised_Toast) reported

    @AskNationwide Ah shame, seems bit silly though as it's a win for everyone and you'll basically make the money back within 18 months or lose a customer to another bank. Odd one that. Thanks

  • Gogger16
    Gogger (@Gogger16) reported

    @Angemala1 @AskNationwide OMG, I just had the EXACT same issue! Opened an account an no card reader sent with card and PIN. Needed to make payment and couldn't. Why can't I just use biometrics on phone!? Complaint submitted and when £200 credited to my account I'm switching back to old bank straight away!

  • AndrewG37241723
    Andrew Griffiths (@AndrewG37241723) reported

    @AskNationwide The service I have received from Nationwide is criminal! Bad on every level

  • twpburton
    Tom Burton (@twpburton) reported

    @AskNationwide No can do. My nearest branch is 30 mins drive away and I can’t go until Saturday. I never had this issue with my previous bank. Pretty big inconvenience

  • Gogger16
    Gogger (@Gogger16) reported

    @AskNationwide @mlcpfc1 They are awful. Basically you need to carry one about with you to pay anyone instead of using biometrics on phone. Totally outdated so I'm switching as soon as practical.

  • ColinQ20
    ColinQ (@ColinQ20) reported

    @AskNationwide From NW. "Nationwide Building Society advised us that you have a debit card with them but you did not tell us . Therefore, we would advise that you contact them directly to resolve this issue."

  • mandsmon
    Amanda Monaghan (@mandsmon) reported

    @AskNationwide My son is an international student in USA. He is trying to change his mobile number on his account by using the number +44 1793 656789. When he asks about changing his account details it just hangs up on him. Can you help?

  • BathoMike
    Mike Batho (@BathoMike) reported

    @kennyhiggs @AskNationwide I've been with Natiowide for about 40 years. I too would like a little bonus for being such a devoted customer.