Is Nationwide down in Kingston upon Thames, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (31%)
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Mobile App (29%)
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Website (25%)
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Transactions (9%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Nationwide outage reports came from the following cities: Hounslow, Hayes, London, Caterham, Wembley, Kensington, Worcester Park, Waltham Forest, City of London, Islington, City of Westminster and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Login | |
| Hayes |
Transactions | |
| London |
Login | |
| Caterham |
Login | |
| Wembley |
Mobile App | |
| Kensington |
Login |
Community Discussion
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Nationwide Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Jones
(@phoebejonah) reported
@AskNationwide @AskNationwide I have been trying to call you from Australia for the last week on your advertised number but it just gets cut off each time. I need a new debit card!!! I don’t know how else to get in touch with you!!?! … please help me!! Please fix your phone line!!!
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Maria
(@Nuovo_Inizio23) reported
@AskNationwide Hi Jon, I’ve deleted and reinstalled the app, but still have the same issue
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Sarah J Starowojtow
(@JStar88x) reported
@reasue10 @AskNationwide Mines the same they are frozen for a review because they don’t like me transferring money to my partner and my mum on 4 weeks now of it being like that, hopefully yours isn’t frozen and a app error
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tania chivers
(@topcat137) reported
@AskNationwide Hi I have tried several times today to open up a new savings account on your website and app and after I press apply it doesnt take me anywhere. Are you having technical issues?
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C
(@Christo54486248) reported
@AskNationwide Hello. Looking for some help. I've noticed this morning I've been charged £171.88 by a shop on friday morning, but it should have been £17.18?
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Jo
(@JoDraw) reported
I’ve been a customer for over 15 years but finally closed my @AskNationwide account due to the awful adverts, from the singing sisters, the preaching poetry, the patronising monologues along with the interest rates for existing savers, it’s obviously I’m not their target customer
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Ethan
(@Eth7n1) reported
@AskNationwide There seems to be a deeper issue as I can’t verify card transactions using Card Reader either or App, can I call lost and stolen and speak to someone?
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Dee Kelly
(@DeeKelly1993) reported
@AskNationwide Hi. If opening one of your online bonds as a new to bank customer how are funds deposited?
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Raymond Bickley
(@RaymondBickley2) reported
@AskNationwide why at 1330 my money I put into your machine for my account in Derby on Sunday evening still hasn't been credited to my account. Pathetic Pathetic Service By Nationwide Bank. Sort It.
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🇫🇷 Susie Kelly No DMs.
(@SusieEnFrance) reported
@AskNationwide Live chat said I must phone a number. I phone the number. They wanted me to log in. I do not have details to log in. I am told I have to visit a branch to close the account. I cannot visit a branch - I live in France. The account is empty. I want it closed. A solution, please.