Nationwide

Is Nationwide down in Kingston upon Thames, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Kingston upon Thames, Greater London, England 12/08/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (21%)

    Website (21%)

  3. Login (19%)

    Login (19%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent Nationwide outage reports came from the following cities: London, Islington, City of London and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomIslington Mobile App
United KingdomCity of London Login
United KingdomCity of London Login
United KingdomLondon Website
United KingdomCity of London Transactions

Community Discussion

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Nationwide Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • michell47502595 michelle cheney (@michell47502595) reported

    @AskNationwide is there a problem again with payments? I’ve made a transfer and it’s not arrived in receipients bank or showing on mine but it’s left

  • Yippers Amy (@Yippers) reported from Bristol, England

    @AskNationwide Hi Lauren. New customer alert. Don’t quite have everything yet but there is no mention of a passnumber on any docs so assume this is created using a card reader?

  • FeelitWorking aka James Bond (@FeelitWorking) reported

    @itvMLshow #CheapEnergyClub #MSEDeals @AskNationwide is advertising "switchd" a paid service like the one people can get for FREE from Martin, monitoring energy prices, advising when to switch, cashback etc. Don't pay to be told there are no deals. Don't pay for free services.

  • Anthonygharris3 Anthonygharrison1986@gmail.com (@Anthonygharris3) reported

    @sarahjaynef1986 @AskNationwide Downdetector indicated nationwide banking app is down

  • CatticusJ Cat (@CatticusJ) reported

    Previously told by @AskNationwide that we could move to an interest-only mortgage for a year while on mat leave. Now being told you have to apply for 3 months at a time and repeat affordability tests. How does this help people in financial difficulties? No wonder we’re stressed

  • emma15900556 emma (@emma15900556) reported

    @AskNationwide hi someone sent me a transftwe today but I know Sundays are non working days so I was wondering when and what time the money will land in my account tomorrow? Thanks

  • georgiehalford1 georgina halford (@georgiehalford1) reported

    @AskNationwide disgusting service by such a large building society. I think shall be leaving them today . How can a problem take over 4/5 weeks very angry customer

  • katierosecook Katie (@katierosecook) reported

    . @KLM_UK Hello - I’m owed compensation due to a recent experience - I’ve been speaking to your customer team about but now they’re saying they can’t transfer it to my current account (@AskNationwide) even though I’ve provided an IBAN. Now offering a travel voucher. Why??? 😤🙄😑

  • lisasli66 Lisa (@lisasli66) reported

    @AskNationwide is there a problem with payments being received? Money has been sent to my account but isn't showing yet??

  • ihopebriansdead nevada caledonia 🦅☪️ (@ihopebriansdead) reported

    @AskNationwide @OMGitsiiiRonikz Not this **** again !!! Zero compensation for anyone the last three times ! I hope you lose thousands of customers you deserve too