Is Nationwide down in Kingston upon Thames, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Transactions (21%)
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Website (21%)
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Login (12%)
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Transfer (5%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Nationwide outage reports came from the following cities: London, Croydon, Southwark, Purley, Brentford, Hounslow, Northolt, Wembley, Harrow, Tower Hamlets, Guildford and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Croydon |
Website | |
| Southwark |
Mobile App | |
| Purley |
Transactions | |
| London |
Mobile App | |
| Brentford |
Login |
Community Discussion
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Nationwide Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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nickemp23
(@_lady_blackbird) reported
@AskNationwide is the banking app down? I can't install the update. Tried uninstalling whole app but now can't install again. All other apps working ok
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Sandra
(@SandraBraddock) reported
@AskNationwide how can a bacs transfer take more than 4 days to clear. Terrible service, waiting for OUR money for over a week. Fuming 😡
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Anna Chadwick
(@chadders92) reported
@AskNationwide Thanks Liz, it’s regarding Early Repayment Charges in relation to when I pay my mortgage each month and when it expires. I have also tried using the chat function on the website and appear to have been disconnected from that too.
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सागर कालेलकर
(@SaagarKalelkar) reported
.@AskNationwide do you offer the ability to with cash through using your phone or app. Similar to service offered by your competitors like barclays & natwest?
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Times Money Mentor
(@TTMoneyMentor) reported
🔺Breaking: House price growth is slowing, according to @AskNationwide. Month-on-month house prices rose 0.3%, down from 0.9% growth in May. Do you think this is the start of house prices falling?
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Elissia James
(@elissia_james) reported
@AskNationwide Yes, I’ve tried on the website, the app, over the phone and in branch and no one can seem to help or know why its occurring
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Fiona Bravington
(@FeeBrav) reported
@AskNationwide It beggars belief just how dreadful the customer service from Nationwide is. Requested title deeds from them over a month ago and no one, not even solicitors, can get NW to release them. No satisfactory response on phone, chat, email.
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Paulette
(@Miss_Tovey) reported
@AskNationwide She has sent me an email saying: 'Nationwide have advised due to their extended service levels due to an influx of applications, it is in the queue to be assessed and is due back Monday 18th July'
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Bazza
(@Bazza_UK) reported
@AskNationwide And I'm sorry you can't see the damage that comes with something you support...I won't enable something that threatens my daughters future Also, just received a voting form from yourselves...good timing id say
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Jude Gibbons
(@judeGibbons) reported
@AskNationwide Hi, having a problem making online payment from Coop bank to my NW credit card. It gets returned to my account immediately, using details I've used ok for years. I can make a payment from same account to my NW flexaccount with no problem. What's going on?!