Is Nationwide down in Kingston upon Thames, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (31%)
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Login (16%)
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Transactions (13%)
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Transfer (5%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Nationwide outage reports came from the following cities: Waltham Forest, City of London, London and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Mobile App | |
| London |
Login | |
| Kingston upon Thames |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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MKPhil
(@_philthegeek) reported
@AskNationwide Why hasn't the rate on my Flex Instant Saver gone up? Base Rates have risen 1% since November but the interest rate hasn't changed. Other have put up their rates. Quick to hurt Mortgage holders, slow to help Savers.
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Harry Turnbull
(@turnbullissimo) reported
@AskNationwide What are you talking about. I dropped my card yesterday and within minutes a toerag was using the contactless service. Yet I cant send £50 to someone in an emergency wo a stupid reader.
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Oscar Giles
(@Oscar_Giles) reported
Trying to get @AskNationwide to send my credit card to the right address since October last year. There's a problem in their system where they're not updating my address across different parts of their backend. So i see the correct address, but they post things to the wrong one.
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K Alex
(@KAlex2927) reported
@AskNationwide hi I am trying to get a response in messages regarding access to my account . Can someone help?
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Joy Stevens
(@JoyStev97079324) reported
@LarcombeKen @AskNationwide Be very careful dear friend, there are only a few people who really know how to recover stolen funds. Go message #wildtie_tools on Instagram , he help’s people recover their scammed funds
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Oscar Giles
(@Oscar_Giles) reported
Rang up three times today to speak to different people. Eventually got someone who said "ah I've seen this before, I can probably fix it". Ohh no, @AskNationwide IT system is down. Call back this afternoon.
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Maya
(@confusedasf_tm) reported
@AskNationwide @GMB Are you having problems with your online banking or did my job not pay me this month
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Karen Squires
(@KarenSquires18) reported
@GMB @AskNationwide I worked throughout menopause- it natural - not an illness. Colleagues made me paper fans, we laughed at my muddled brain & I took spare top & deodorant in case I got too hot. A uniform wld b no help, why sld colleagues freeze 4 u & why sld u get paid 4 no work?
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apr-y-l
(@aprylhm) reported
@AskNationwide hey guys, is there a reason i can’t use my debit card to pay a friend via monzo? it’s declining my card and as far as i know there’s no issue with my nationwide account!
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Kalah10
(@YeahhImMee) reported
@AskNationwide any reason my online banking app is not working ?