Nationwide

Is Nationwide down in Kingston upon Thames, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Kingston upon Thames, Greater London, England 02/01/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent Nationwide outage reports came from the following cities: Islington, City of Westminster, Walton-on-Thames, Fulham, London, City of London, Redhill, Waltham Forest and Hackney.

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City Problem Type Report Time
United KingdomIslington Website
United KingdomCity of Westminster Website
United KingdomWalton-on-Thames Login
United KingdomFulham Login
United KingdomLondon Mobile App
United KingdomCity of London Website

Community Discussion

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Nationwide Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @AskNationwide oh shock horror! App ain’t working!!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • lucierayner Lucie Rayner (@lucierayner) reported

    @AskNationwide I didn’t realise I was able to do this online? Does it matter that my partner is not currently a nationwide customer?

  • valerimelnyczuk Val 😷 🇪🇺 #EU #MakeVotesMatter 🌍#XR #YesCymru (@valerimelnyczuk) reported

    @scotttulloch73 @AskNationwide I don't recognise him as 'my' PM @AskNationwide You can't be much of a 'nation wide' building society if you are so partisan in your support of England, likewise 'our' PM who is not any kind of leader.

  • johnself99 john self (@johnself99) reported

    @BorisJohnson @England Where is the respect message - you've deliberately cropped it off to make it into a xenophobic photo shoot @AskNationwide you should be demanding this gets taken down.

  • PeopleCallMeRob Rob N (@PeopleCallMeRob) reported

    @AskNationwide OTC is not being sent when logging in on the website.

  • RAS_Sy3d Saima (@RAS_Sy3d) reported

    @AskNationwide It’s been over 4 weeks and you still haven’t rectified my elderly mothers cheque issue!!I have been in the branch 4 times with her, she’s exhausted and every time it’s a false promise! Get your act together and FIX IT! #Annoyed #Nationwide #bankingregulation

  • hhazywazy Hazell Somerville (@hhazywazy) reported

    @AskNationwide hello, was wondering if you could help me get my current account card unblocked as I can’t make online transactions. Thanks in advance

  • Maccers16 Conrad McBride (@Maccers16) reported

    @AskNationwide @scotttulloch73 That is a proper ‘**** you’ to a customer there. What an abysmal response.

  • annabela3984 annabela (@annabela3984) reported

    @AlanRain3 @AskNationwide I advice you to contact cybertech1777 on Instagram he help me to recover my hacked account

  • DanielJackson03 Jacko Jacobsen (@DanielJackson03) reported

    @scotttulloch73 @AskNationwide I’ll never bank with them. Awful to see this.

  • footiefrankie Frankie (@footiefrankie) reported

    @AskNationwide Hi, I’ve opened a savings account for my newborn but have been told that only I can access to it, not my partner. Why is this? We are both parents