Is Nationwide down in Kingston upon Thames, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Transactions (30%)
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Website (14%)
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Login (11%)
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Transfer (7%)
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Withdrawals (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Nationwide outage reports came from the following cities: Cricklewood, London, Feltham, Golders Green, Wembley, Harrow, Bermondsey, Tower Hamlets, Uxbridge, Woking, Redhill and Southwark.
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Community Discussion
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Nationwide Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Connor (@connorlol) reported from Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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It's me, John (@johnrahers) reported from Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Keighley West (@KeighleyWest) reported from Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Cares (@ihatetimBL) reported from Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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It's me, John (@johnrahers) reported from Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Dmitri Old (@DmitriusOld) reported from London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Richard Lingard (@RichardPLingard) reported from City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Maureen McGinn (@mcginn_maureen) reported from Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Steve Brown (@BrownGFX) reported from Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Dmitri Old (@DmitriusOld) reported from London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Who Cares (@ihatetimBL) reported from Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Maclean (@Stuart_M_HST) reported
@AskNationwide Was bounced from a contact from my online login to Credit Cards. Now being told lines areclosed and I need to call back tomorrow. Having been on hold for nearly an hour this is very poor service.
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Sarah (@boo08_sarah) reported
@AskNationwide no help whatsoever checking on a suspected fraud call my incapacitated mum who suffers dementia received today. No one will help check her money is safe because she doesn't have enough capacity to make the call to you herself to report it. No help at all.
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roger (@roger02902064) reported
@AskNationwide what the hell has happened to all the staff at chingford branch Got all new staff thick as anything don't have a clue went in to pay credit card bill 30 minute wait until they worked out how to do it Poor poor service What's happened to this branch please answer
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john littler (@jonboy_103) reported
Hi @AskNationwide , I would like to give a special mention to Maria Pinheiro in your Visa Dispute team who restored my faith in your customer support network by going the extra mile to assist with my dispute. 👍👏👏
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Stephen Davis (@Dava711) reported
@AskNationwide is your account switching service down as I’m trying to apply but getting an error message everytime
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matthew johnston (@maffa1974) reported
@MartinSLewis think you have managed to crash @AskNationwide website ,trying to do a switch and it has failed 3 times
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VampireCadet (@vampirecadet) reported
@AskNationwide hi, are you guys having problems at the moment? I can’t seem to use my cards online? 🤔
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Julie Cook (@mijulie62) reported
@MartinSLewis @AskNationwide can't get past the overdraft part of the form to swap to flex direct. Tried half a dozen plus times, error then sends you back to beginning of the form. Aargh
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Sarah (@boo08_sarah) reported
@AskNationwide All she wants to know is that her money is safe. I don't want you to talk to me only her! She cannot come in to branch as in a care home totally bed bound. You need to rethink how to help dementia sufferers and those supporting them. I can only advise mum to shut her account
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Roger Stone BEM (@nantlais_mostyn) reported
@AskNationwide @DianaAward What rubbish. You’re a bank. Stick to banking, improve your customer service and smarten up your appearance. Staff should dress well at work, not look like they’re off to the pub with some friends.