Is Nationwide down in Kingston upon Thames, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (53%)
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Website (23%)
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Login (10%)
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Transactions (7%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Nationwide outage reports came from the following cities: City of London and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Website | |
| Waltham Forest |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Sophs
(@sofee_) reported
@jimmyb03 @AskNationwide @financialombuds Twitter suggests that nationwide may have rejected the payment during the outage. Utter **** tbh. I dont have the funds to cover the gap whilst bills come out before wages go in. I dont see why I should have to either. Thankfully we had enough plus overdraft to pay mortgage.
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EggFriedCheese
(@EggFriedCheese) reported
@AskNationwide Can't get through on the phone, was waiting earlier and got cut off, and now ringing doesn't even start the IVR. I've made other calls today with no issue.
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Hope
(@Hope50581960) reported
@AskNationwide Even international payments has problems as well guys!!! So unacceptable 😡😡😡!
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Hope
(@Hope50581960) reported
@AskNationwide I think the best thing to do shortly is go to another bank as soon as possible to avoid this type of issue again. Nationwide stopped us from having a great Christmas and new year in this horrible time with Covid pandemic 😭😭😭. Nationwide should give a minimum of £300 for this.
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Bezz
(@Bezzyboo_2) reported
@AskNationwide Hi, can anyone help with an order I put in back in November. Never arrived, and the company now won’t respond to me when I email them. There’s no number to call them.
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J
(@jimmyb03) reported
@AskNationwide Yes and I’ve provided u with it both over the phone and in branch. I’ve been given an inc number - but STILL u insist everything is working fine (branch confirmed not and showed an e-mail internal that says otherwise). Be transparent. And a timescale 4 my money @financialombuds
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J
(@jimmyb03) reported
@AskNationwide The sending bank have confirmed that the money has reached Nationwide. So where is it if not in my account? Why are you passing it to them to sort? The SO goes across like clock work each month. The 1 time it hits when you have a payment issue, it’s conveniently not ur fault? 🤥
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vikki currie
(@Vikki81Vikki) reported
@andrewI12974165 @AskNationwide You need to log I. To the internet bank on there website and download to a pdf file
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Santiago Jones
(@SantiagoJones) reported
@AskNationwide Then where are the many hundred of pounds which left @HSBC_UK (via a standing order that has been in place for a decade without issue) on the 3rd?
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John McFarlane
(@mcfar32) reported
@AskNationwide Still nothing concrete though really, aim too, should be, already checked with the sender and its left there account Jamie so I know the problem is Nationwide end