Is Nationwide down in Kingston upon Thames, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (32%)
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Mobile App (28%)
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Login (28%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Nationwide outage reports came from the following cities: London, Islington, City of Westminster, Walton-on-Thames, Fulham, City of London, Redhill, Waltham Forest and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Islington |
Website | |
| City of Westminster |
Website | |
| Walton-on-Thames |
Login | |
| Fulham |
Login | |
| London |
Mobile App |
Community Discussion
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Nationwide Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@AskNationwide oh shock horror! App ain’t working!!
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Ward
(@benbenward76) reported
@AskNationwide my boiler has broken down. Could I get money to pay for it from the house I own??
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Martin Coll
(@mcoll72) reported
@AskNationwide Haven’t got time-obviously already tried this for 2 hours on Friday. Want someone to fix the problem and let me know when it’s fixed
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MikeyMoo
(@Mikeyvex81) reported
@AskNationwide hi there... I'm trying to make a payment to the Canadian website of IRCC for an ETA to travel. It keeps declining yet I have funds in my bank account. Is this recognised with Nationwide/do I have to authorise it with yourselves? If you could let me know. Thanks.
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Sammy gaffney
(@hotsammy77) reported
@AskNationwide asda took my money, failed to deliver and now I have to wait 3-5 working days for my money back, we have no food, toiletries etc. Is there any way to get it refunded quicker? Thanks
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Sarah
(@SarahLouDEGIN) reported
@AskNationwide Yes. Is happening to my dads account we logged in. Have tried two different laptops and on a mobile. Get the same message. I’ve been able to set up via app on my phone. Can only think it’s an issue with his account. How do we resolve?
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Rick Harris
(@LongWordMonthly) reported
@AskNationwide Thx for reply. After another 30 mins tel call today with a colleague, I’m still left with failure (v polite, but can’t help!) @AskNationwide had two jobs to do - register POA and open an account. Failed to both both, that’s really poor, esp. as your reputation is good.
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Maureen Kelly
(@Maudie64x) reported
@AskNationwide Sorry the chat isn’t working… I’m going round in circles with Arti
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H #FBPE 🌹#GTTO
(@AyUpMaDuck) reported
@AskNationwide I received a refund to my debit card on 2nd Feb with an email saying allow 5 working days so why isn’t it back in my bank yet?
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Martin's of Asfordby
(@MartinsAsfordby) reported
@AskNationwide Just took my son down to Nationwide in Melton Mowbray as his Child Trust Fund has matured. He is special needs and was very excited. Guess what..... it isn't open on a Saturday! What building society doesn't open on a Saturday 🙄
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Alice Jessica
(@alicejesswh) reported
@AskNationwide They were no help whatsoever & said that the department that can is closed on a Sunday. Back to worrying where that £495 has gone.