Nationwide

Is Nationwide down in Acton, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Acton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Acton, Greater London, England 02/13/2026 08:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (29%)

    Website (29%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Acton, Greater London, England

The most recent Nationwide outage reports came from the following cities: City of London, London, Islington, City of Westminster, Watford, Walton-on-Thames and Fulham.

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City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Website
United KingdomIslington Website
United KingdomCity of Westminster Website
United KingdomWatford Website

Community Discussion

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Nationwide Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielJGallo Daniel Gallo (@DanielJGallo) reported

    @AskNationwide @luke6040 Oh look, yet another customer with this issue! It's ridiculous how long this is taking to fix.

  • oldnorthbanker noodles (@oldnorthbanker) reported

    @AskNationwide I have his will in my possession and the death certificate I won't have until Tuesday that's when I have the appt with the registrar can i go down the branch in town and show them all this I'm not keen on sending his will out I need to show it to other banks and pension ppl etc ?

  • teeny_beanie911 Teenybeanie (@teeny_beanie911) reported

    @AskNationwide as the many other customers have stated my credit card has also been declined numerous times tonight! Why not just say you have an issue? Instead we all look like we are at our limits 🙄 get it sorted!

  • fifijo5 Fifi 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@fifijo5) reported

    @AskNationwide I’ve given up, I do not have time to waste on hold to you. It’s a shame as I do all my banking/mortgages with the Nationwide, but this shocking service is making me rethink. I cannot believe you take more than 50 minutes to answer a helpline, totally unacceptable.

  • CerianJohn Cerian 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CerianJohn) reported

    @AskNationwide Cancelling customer’s cards and doing nothing about is appalling, the customer service even worse I’m done

  • garethsmith72 Gareth Smith (@garethsmith72) reported

    @AskNationwide yes spoken to someone part of your it glitch which I am sure is causing the big phone queue. WHY have you not warned people on the app of this...I sending a complaint

  • CerianJohn Cerian 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CerianJohn) reported

    @AskNationwide I was told it was a "system error" affecting a lot of customers, I'm surprised you need to ask tbh...

  • CerianJohn Cerian 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CerianJohn) reported

    @bygrhel @AskNationwide It took me over 20 minutes to get through by which time my shopping had been put back on the shelf I can't believe they did nothing to resolve or broadcast the problem, just expected customers to wait on the phone to sort it out themselves

  • Loughtonfan Sue Taylor FRSA (@Loughtonfan) reported

    What a nightmare with @AskNationwide You have to use mobile or online banking, which I do not want, so I cannot pay any bills, their telephone banking will not help. I'm switching to @BarclaysUK their customer service is so much better - and I got to pay my bill!

  • ladymuck1978 Kerri Pearch (@ladymuck1978) reported from Derbyshire, England

    @AskNationwide My Dad just been into Derby branch as hundreds of ££ removed from his account & he doesn’t know how. Unfortunately they couldn’t help him or tell him about the transaction. Can you suggest anything? His card may have been cloned? It’s for a purchase he hasn’t made