Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Acton, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Acton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Acton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Acton, England
The most recent Nationwide outage reports came from the following cities: Hackney, London, City of London, Harringay, Croydon, Tower Hamlets, Poplar, Hounslow, Hayes, Wembley, Kensington, Worcester Park, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Login | 1 day ago |
|
London
|
Mobile App | 2 days ago |
|
City of London
|
Website | 2 days ago |
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Harringay
|
Website | 3 days ago |
|
London
|
Transactions | 4 days ago |
|
London
|
Website | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
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Steve Brown (@BrownGFX) reported from Kingston upon Thames, England@AskNationwide We have separate login credentials but all accounts are in joint names
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Keighley West (@KeighleyWest) reported from Hackney, England@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Dmitri Old (@DmitriusOld) reported from London, England@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Keighley West (@KeighleyWest) reported from Hackney, England@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, EnglandBanked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Angry (@Palouisea) reported from Enfield Lock, England@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Sandra Dibble (@Dibbssa) reported from Walthamstow, England@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
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Sandra Dibble (@Dibbssa) reported from Walthamstow, England@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Julian Budd (@redmanjules) reported from Poplar, England@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Angel (@dragonsangel01) reported from Poplar, EnglandRight I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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BoyintheAttic (@BoyintheAttic2) reported@JLP_officialxxx @M95754861557 @AskNationwide Easy to add and withdraw through bank transfer. Your bank will not like to use them, they want to steal the interest on your money, charge you, and write threatening letters to you, they call it a good service
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Trevor Dempster (@trevorsdempster) reported@AskNationwide @tankhead666 Internet banking is down, you ballon’s
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Sporting Nest 🇬🇧🇮🇸🇺🇾🏳️🌈🏳️⚧️ 🟧⬛ (@SportingNest) reported@AskNationwide @UKSVacher I'm having the same problem. Google is flagging Nationwide as insecure. So, now you are aware of the problem.
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charlyman 🐐 (@dmancharly) reported@AskNationwide @ONLYHERETOMOAN App is still down unable to login despite deleting and reinstalling app still unable to login. This is very bad
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Nope (@No_name_on_twit) reported@AskNationwide This is just not true. We called the branch and were told that if she goes there they can only set up a call with the number you gave They cannot help with mortgages direct.
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Nope (@No_name_on_twit) reported@AskNationwide Would not recommend using the Nationwide direct for a mortgage. Problems caused by their own IT system have held up the application which are having a knock-on effect with the process. No real help from the helpline. Rubbish
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Steven (@irnbrusteve) reported@AskNationwide Is it possible to confirm whether my help to buy isa is still open?
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Hannah (@hanrei34) reported@AskNationwide my mortgage is with nationwide but Iv just opened a bank with you. They have different customer numbers so can I not have both show on the app?
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Anthony (@tankhead666) reported@AskNationwide I can’t get into my online account. Can you please issue a statement regarding the state of your systems. Please also let me have my money. This is very concerning.
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Bazarito (@BazaritoDorito) reported@emmafildes @AskNationwide I dont know a single person whos moved into a new build that didnt require a developer to return to it to sort some snagging issue