Nationwide status: access issues and outage reports

Problems in the last 24 hours in Acton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Acton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Acton, England

The most recent Nationwide outage reports came from the following cities: Hounslow, Wembley, and Kensington.

City	Problem Type	Report Time
Hounslow	Login	1 month ago
Wembley	Mobile App	2 months ago
Kensington	Login	2 months ago
Kensington	Withdrawals	2 months ago
Kensington	Website	2 months ago
Hounslow	Login	2 months ago

Community Discussion

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Nationwide Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

• 
  Who Cares (@ihatetimBL) reported 2 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 5 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  Josephine Tolond 💙💛🌻 (@JoTolond) reported 5 minutes ago from Kensington, England

  @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

• 
  Connor (@connorlol) reported 13 minutes ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

• 
  Maureen McGinn (@mcginn_maureen) reported 23 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Who Cares (@ihatetimBL) reported 28 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

• 
  Who Me? (@Mr_ML07) reported 32 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

• 
  Stephen McClay (@SMcClay29) reported 33 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vibes (@Vibes8432) reported 2 minutes ago

  Unable to make a small SEPA payment the one time I actually want it to work. Chat agent was useless told me there might be a glitch. Seriously @AskNationwide is this the level of support for a core business function?

• 
  Kieran Byng (@ISaveDolphins) reported 3 minutes ago

  @AskNationwide Do you have a chat facility on line? Don't have access to a phone.

• 
  Darren ッ (@NerradSelims_91) reported 5 minutes ago

  Anybody else's Nationwide app log in page playing up? 😤 @AskNationwide #nationwide

• 
  Sarah Bond 💙 🌻🧡 (@SheLovesTweets) reported 6 minutes ago

  @AskNationwide Thanks but it’s OK. I think I entered the wrong customer number so it worked today. I have a second number labelled ’reg’. Any idea what that would be?

• 
  Just being myself (@Suzanne11649685) reported 7 minutes ago

  @AskNationwide hi just wondered if you have had any reports of problems with NFC payments. Ive used on android for years and last week stopped working eventually after 5 days of trying things got it working again and after 2 days now no longer working again?

• 
  Sarcastic Fringehead (@Pragjag) reported 8 minutes ago

  Is @AskNationwide having a bit of a nightmare? Last night I couldn’t make an online banking payment (it went through OK this morning) and now a ticketing site can’t contact them.

• 
  Charlie Muggins (@onemrmuggins) reported 9 minutes ago

  @AskNationwide have made a complete hash of my mothers #powerofattorney No access to any funds over #easter Can’t wait for the members annual conference! #fireworks

• 
  Barry O'Neill (@BCJONeill) reported 10 minutes ago

  @AskNationwide Your new look appears to be flawed. No way to specify a specific date range for transactions and then print ALL of them in a single document, which means no saving them as a PDF either. Please fix this before you do away with the old format. Unhappy customer.

• 
  Niz1111 (@Niz11111) reported 12 minutes ago

  @AskNationwide apparently nationwide are having issues processing payments with no notification to customers. A direct debit for y credit card was made and reversed. Payment from savings to current also reversed. This is causing distress and anxiety for me as it could affect my

• 
  Alex Froom (@froom_alex) reported 14 minutes ago

  @AskNationwide your customer services are a joke. I cannot get to speak to an actual human being and your app doesn't help either. Is talking to an actual human something you do or not? 2 unauthorised payments have gone out of my account and you are IMPOSSIBLE to get hold of