Nationwide down? Current status and problems in Acton, Greater London, England
Some problems detected
Users are reporting problems related to: login, mobile app and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Acton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Acton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Nationwide
Nationwide is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (30%)
- Mobile App (27%)
- Website (25%)
- Transactions (11%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map Near Acton, England
The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Tower Hamlets, Poplar, Hackney, Hounslow, Hayes, Wembley, Kensington, Worcester Park, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Website | 3 days ago |
|
City of London
|
Website | 3 days ago |
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Croydon
|
Transactions | 5 days ago |
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London
|
Website | 7 days ago |
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Tower Hamlets
|
Mobile App | 8 days ago |
|
London
|
Website | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
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Richard Lingard (@RichardPLingard) reported from Poplar, England@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Stephen McClay (@SMcClay29) reported from Hounslow, England@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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me through a lens (@me_throu_a_lens) reported from Enfield Lock, England@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
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Michael (@MichaelLeHarvey) reported from Stratford, EnglandGenuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Connor (@connorlol) reported from Paddington, England@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Craig Spencer (@craigspencer1) reported from Stratford, England@AskNationwide Can I extract my account transaction details from the mobile app? Having continual issues getting on through browser....
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Maureen McGinn (@mcginn_maureen) reported from Ealing, England@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, EnglandBanked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Richard Lingard (@RichardPLingard) reported from City of London, England@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Who Me? (@Mr_ML07) reported from Richmond, England@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Tamzin Spencer (@tamzin_spencer) reported@AskNationwide 1/2 I've been experiencing problems with your banking app for a while. Think I reported it before but can't remember. Every time I go on my banking app to transfer money it keeps saying sorry there's a technical problem please restart again.
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Sue Jamieson (@SouthDevonSue) reported@AskNationwide Hi it wd be helpful to advise new members to leave 7 working days before trying to set up #onlinebanking for new A/C. It wd've saved me 26 mins on phone tonight to CS (who knew this condition) plus time wasted trying to register. Not a great start to my Account.
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dazza baby (@dazzababy84x) reported@AskNationwide Why it take that long u took all day to sort the issues I want compensation now it’s a joke u messed all up
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🇪🇺 Kearn Grisdale 🇪🇺 (@KearnMG) reported@AskNationwide Hi Dominika, Just to clarify. What your saying a customer should do when they receive a call from Nationwide. Is go twitter/facebook etc and ask if Nationwide is calling? Does your assistant stay on the line while the customer waits for a response?
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Beckski (@Beckski94) reported@AskNationwide Hi is there a way to access full bank statements through the app? I need my latest 2 statements.
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CassieN - Solidarite avec la France (@CassNdu) reported@AskNationwide There's no point in complaining All I'll get will be a reply full of platitudes and meaningless empty words. Can't tell you how disappointed I am in Nationwide and it's management letting us all down again so badly again. Very very poor. A terrible advert for mutuality.
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katie (@khlrosie2012) reported@AskNationwide Already logged a complaint but it won't help because this payments issue keeps happening, so until you actually fix it then myself and all your other customers will continue to suffer.
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alan yates (@rowdy50) reported@AskNationwide Brilliant to be communicating with a real person. Just a note that all Nationwide phone lines are no available, no problem will pop in. Take care
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Nicola Curtis (@NicolaCurtis) reported@AskNationwide Thanks- but I haven't had issues with payment, it is the app. It won't load. I have uninstalled and reinstalled the app but that doesn't seem to have fixed it.
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peter chamberlain (@Pdc1956Peter) reported@AskNationwide I received it about 10 minutes ago. Her bank Halifax were not able to complete the transaction because Nationwide were down yet again. Now Nat West today. Either you are all being hacked, or your systems are very precarious. Seems to be almost a daily occurrence now .