Nationwide

Is Nationwide down in Acton, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Acton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Acton, Greater London, England 11/24/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (22%)

    Website (22%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Acton, Greater London, England

The most recent Nationwide outage reports came from the following cities: City of London, Waltham Forest and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Website
United KingdomWaltham Forest Mobile App
United KingdomPoplar Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomHounslow Mobile App

Community Discussion

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Nationwide Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • dragonsangel01 Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • enragedbadgerz Jonathan Waterhouse (@enragedbadgerz) reported

    @AskNationwide I hope ypu never have to feel as sick as I do at them moment, with your bank not even able to show you the one thing that can put your mind at rest, and a customer service agent who takes an hour to tell ypu they are closed

  • PaulSte69328083 Paul Stevenson (@PaulSte69328083) reported

    @AskNationwide everything down again. I'm waiting for money to get home. Absolute shower of ****

  • DorsetGirl1 DorsetGirl (@DorsetGirl1) reported

    @AskNationwide Thanks - I've selected "online banking" as the problem but I'm not getting offered chat, only a phone number. Where do I find the chat option?

  • NikkiSherret Nikki Sherret (@NikkiSherret) reported

    @AskNationwide Did that Marcus. They couldn't answer the question... 🙄 Doesn't answer the question of why you got rid of email and didn't tell anyone. Forcing people to call during working hours when we're working ourselves & prob spend hrs in a queue. Not what you expect for 20 years loyalty.

  • DaryllHall4 DaryllHall (@DaryllHall4) reported

    @AnthonysHolt85 @AskNationwide Nationwide is down for maintenance I haven't received a payment either

  • irrelevendt VOICE OF ME (@irrelevendt) reported

    @AskNationwide I can’t update my mobile banking app because it is not available in my region (I’m currently in South East Asia). I need to access to it so I can pay for essential expenses. Please let me know what I can do

  • HannahRoseBee Hannah Rose (@HannahRoseBee) reported

    Can’t cope with the fact @AskNationwide still make you use a card reader to set up a new payment. It’s a pain in the *** when they take 5 working days to send a new one 🥹

  • DorsetGirl1 DorsetGirl (@DorsetGirl1) reported

    @AskNationwide No, it says on the Govt website that it's a new method. I just thought it might be easier than fighting my way through layers of security to create a new payee on my account!

  • enragedbadgerz Jonathan Waterhouse (@enragedbadgerz) reported

    @AskNationwide your pending transaction button on your app is down. when pressed it says cannot load. it been like this on and off for weeks as you are aware. this is the reason I think I should complain. your app is broken and as a result I don't know what's happening.

  • GML4072 Gary Lewis (@GML4072) reported

    @AskNationwide I’ve just made a payment to a debt company, the screen indicates to pay £5 but they took full amount of £107.40 on their website, how can I get this transaction cancelled plz