Nationwide

Is Nationwide down in Acton, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Acton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Acton, Greater London, England 11/11/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (21%)

    Website (21%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (9%)

    Login (9%)

  5. Transfer (6%)

    Transfer (6%)

Live Outage Map Near Acton, Greater London, England

The most recent Nationwide outage reports came from the following cities: Waltham Forest, Poplar and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomWaltham Forest Mobile App
United KingdomPoplar Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

  • dragonsangel01 Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • IzzyAndrews2 IzzyAndrews (@IzzyAndrews2) reported

    Getting really frustrated that @AskNationwide aren’t paying my direct debits after switching. I thought the Current Account Switch Service was meant to be seamless and easy - it’s just causing me more stress and work. Really regretting making the move to them. Not happy.

  • Real_Cazbarr 𝓒𝓐𝓩𝓑𝓐𝓡𝓡🌹 🎗️👩‍🦼🦻 (@Real_Cazbarr) reported

    Hi @AskNationwide I'm having issues with my login on my mobile app. A lot of times it says it doesn't recognise my fingerprint? Other times it works fine. Other apps using my fingerprint are fine. I've updated your app and still not working properly. Any advice please?

  • barryha72189544 barry hawkins (@barryha72189544) reported

    @AskNationwide Good Evening Nationwide can I get a 12 months of direct debit payments statement made to a direct debit customer

  • whitearsm Scotty (@whitearsm) reported

    @AskNationwide my daughter has been trying to open a account with after many phone calls and visit to her local branch today has been told her account has been closed down due to a technical issues customer adviser less then help and no explanation!

  • Adz37 Adam (@Adz37) reported

    @AskNationwide this didnt help at all. do you have an email address?

  • barbs_paul Barbs (@barbs_paul) reported

    @AskNationwide Never had that issue in the last 25 years of banking without a card reader! Can I not turn that feature off, and just use the (presumably secure) app?

  • ManiDeegan Mani (@ManiDeegan) reported

    @AskNationwide why was I not able to transfer funds today to purchase a house!!!!!! I am beyond livid. All because your “system is down” how is this even possible!!!!

  • yanocks23 Cruise23 (@yanocks23) reported

    @AskNationwide Hi, I’m not in the country currently. Is it possible to change my mobile number to one im using abroad as when i try to purchase something online i have security issues when they send security code to my old uk number? Please help!

  • lancaster_rona Rona Lancaster (@lancaster_rona) reported

    @AskNationwide I have Flex Instant Saver 2 with £10k+ in it. My app says unless I fund the account it will be shut on 9th Dec and "You're not being paid any interest as the balance is zero". Explain or lose a customer.

  • JerryGe42936313 Shaun Gee (@JerryGe42936313) reported

    @AskNationwide NW could help us all by following other banks & not increase mortgage rates EVERY time bank of England does, but NW DON'T care about customers - they just want YOUR money! Sad