Is Nationwide down in Acton, Greater London, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Acton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at Nationwide
Nationwide is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (43%)
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Website (23%)
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Login (18%)
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Transactions (13%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Acton, Greater London, England
The most recent Nationwide outage reports came from the following cities: City of London, London, Waltham Forest and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Login | |
| City of London |
Login | |
| London |
Website | |
| City of London |
Transactions | |
| City of London |
Website | |
| Waltham Forest |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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me through a lens
(@me_throu_a_lens) reported
from
Enfield Lock, England
@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
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Craig Spencer
(@craigspencer1) reported
from
Stratford, England
@AskNationwide Can I extract my account transaction details from the mobile app? Having continual issues getting on through browser....
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Nala997
(@Nala9971) reported
@AskNationwide i got a new debit card and the contactless isnt working. The chip and pin works and putting it in the machine and taking out cash works too. How do I activate the contactless?
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Mike
(@sutty090) reported
@AskNationwide chat service has to be one of the worst. Constantly crashes & wipes previous discussion so you start over. Hope you do something about it soon and make it fit for purpose! Having to make calls because chat is so poor wastes valuable time.
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Cara Willams
(@CaraWilliams09) reported
@AskNationwide is there going to be an issue with incoming payments tonight seeing as so many will be being made early due to Easter? Have you put anything in place to manage them?
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Andy Freegard
(@Frigbo) reported
@AskNationwide Working
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William
(@Wmh1968) reported
@AskNationwide is the worst bank to help a customer who is in need of there help. I am closing all my accounts when I get to the bank next week. My mum is terminally ill and you keep putting up barriers for me to get even a balance for her pension service
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Christoph
(@chris2507) reported
from
Bury, England
@UberUKsupport @AskNationwide can you help me get my money back for this?
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Paul Kelly
(@PaulKelly3) reported
@AskNationwide Working 😡
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William
(@Wmh1968) reported
@AskNationwide I’ve done a complaint. I am but has restrictions. My mum has spoken to nationwide giving full access. I’ve got 3rd but still won’t give me just a balance on the account so I can pass to her benefits as they been stopped. I’ve waited for a week for a statement been sent home
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Michael Wade
(@oldposhpete) reported
@AskNationwide What a joke, got junk mail from Nationwide today saying 'Grow your savings with an ISA' then offering a paltry 0.8% on a 1 yr fix - how about cutting your fat cat salaries/profits and pay savers more instead
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Dan Blake
(@danielrblake) reported
@AskNationwide unbelievably bad customer experience today. The phone agent (after I waited for 25 mins) couldn’t help me and couldn’t record my dissatisfaction.