Nationwide status: access issues and outage reports

Problems in the last 24 hours in Acton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Acton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Acton, England

The most recent Nationwide outage reports came from the following cities: Hounslow, Wembley, and Kensington.

City	Problem Type	Report Time
Hounslow	Login	24 days ago
Wembley	Mobile App	1 month ago
Kensington	Login	1 month ago
Kensington	Withdrawals	1 month ago
Kensington	Website	1 month ago
Hounslow	Login	2 months ago

Community Discussion

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Nationwide Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

• 
  Who Cares (@ihatetimBL) reported 20 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Maureen McGinn (@mcginn_maureen) reported 22 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 29 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  Stephen McClay (@SMcClay29) reported 30 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

• 
  Connor (@connorlol) reported 37 minutes ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

• 
  Josephine Tolond 💙💛🌻 (@JoTolond) reported 45 minutes ago from Kensington, England

  @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

• 
  Who Me? (@Mr_ML07) reported 50 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

• 
  Who Cares (@ihatetimBL) reported 58 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  asma (@asmaabdv) reported 4 minutes ago

  @AskNationwide my father is having issue with the android version of the app it will not let him put his pass number in, it’s up to date and uninstalled and reinstalled and it’s still not letting him put in his pass number. What can we do to fix it?

• 
  Charlie Muggins (@onemrmuggins) reported 6 minutes ago

  @AskNationwide have made a complete hash of my mothers #powerofattorney No access to any funds over #easter Can’t wait for the members annual conference! #fireworks

• 
  Kaz (@LindfordHedgies) reported 11 minutes ago

  @AskNationwide this means that my husband will not even be able to afford the petrol to get to his new job. He will be getting paid in his new job we also have UC payments due at end of March and at end of April and you are choosing to make life impossible - why?

• 
  Sheridan Birtwistle (@twwooer) reported 12 minutes ago

  @AskNationwide very intrusive process logging into my account online just now. Question after question. ¿Who ******** thought this was a good idea? After the interrogation had to login again

• 
  J (@Jamal44919083) reported 12 minutes ago

  @AskNationwide hello I keep getting technical error on the app and even when trying to online chat it says failed to connect to server

• 
  Katie (@Katieyoyok) reported 14 minutes ago

  @AskNationwide trying to log in online for my mortgage and it keeps saying there’s an issue. I can get it on the app no problem but not online and need to log on so I can see full details.

• 
  😎 (@ricksandhu_) reported 17 minutes ago

  @AskNationwide how long till I am able to unfreeze my card? Currently needing to use my card and it’s saying that I I’m unable to due to a technical issue. This is causing me a lot of issues

• 
  Joy Brooks (@JoyBrooks99) reported 17 minutes ago

  @AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.

• 
  Darren ッ (@NerradSelims_91) reported 19 minutes ago

  Anybody else's Nationwide app log in page playing up? 😤 @AskNationwide #nationwide

• 
  Alex Froom (@froom_alex) reported 20 minutes ago

  @AskNationwide your customer services are a joke. I cannot get to speak to an actual human being and your app doesn't help either. Is talking to an actual human something you do or not? 2 unauthorised payments have gone out of my account and you are IMPOSSIBLE to get hold of