Nationwide status: access issues and outage reports

Problems in the last 24 hours in Acton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Acton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Acton, England

The most recent Nationwide outage reports came from the following cities: Wandsworth, Hounslow, and Wembley.

City	Problem Type	Report Time
Wandsworth	Login	2 days ago
Wandsworth	Website	4 days ago
Hounslow	Login	2 months ago
Wembley	Mobile App	2 months ago
Kensington	Login	2 months ago
Kensington	Withdrawals	2 months ago

Nearby cities with recent reports

Community Discussion

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Nationwide Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 10 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  Who Cares (@ihatetimBL) reported 12 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

• 
  Who Me? (@Mr_ML07) reported 32 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

• 
  Connor (@connorlol) reported 37 minutes ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

• 
  Maureen McGinn (@mcginn_maureen) reported 39 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Stephen McClay (@SMcClay29) reported 46 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

• 
  Who Cares (@ihatetimBL) reported 51 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Josephine Tolond 💙💛🌻 (@JoTolond) reported 57 minutes ago from Kensington, England

  @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jul8 (@Jul806223479) reported 6 minutes ago

  @AskNationwide Are you having issues right now? I have tried to apply for a new product both on the app and desktop site and I get error messages.

• 
  Rachel small (@rachismall) reported 7 minutes ago

  @AskNationwide We already have and you don’t care, your not interested - awful

• 
  Ethan (@ethanms10) reported 8 minutes ago

  @AskNationwide how do I check if an ISA is flexible and what’s your deadline for the end of the tax year?

• 
  Phil (@trollied) reported 8 minutes ago

  @Claire__McClean @AskNationwide You have a physical card with the number on. Apple Pay uses a completely different number that nobody has access to. You need to talk to the vendor that you did the transaction with & they will know how to refund you.

• 
  Red (@JustcallmeRed9) reported 14 minutes ago

  @AskNationwide Hi, my text service isn't working. I have checked the settings and they are 'on' but haven't received any messages via text since last Tuesday.

• 
  Christine Bickley 🇬🇧 (@bickley200) reported 15 minutes ago

  Was due to travel to DBX on 2nd March. Trying to claim back loss of AirB&B cost from @AskNationwide Flex Plus (covered by @avivaplc) and being told 'Underwriters are discussing it'. Checked Ts&Cs and we have complied with all. Anyone else having this problem? @Telegraph

• 
  Darren Woods (@spinneywoods) reported 18 minutes ago

  @AskNationwide must say very unhelpful with a concern about my account not good customer service

• 
  Alyson Leitch (@Geordiesbird) reported 21 minutes ago from Woking, England

  @AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!

• 
  Vivian Brickell (@TheOldDear) reported 22 minutes ago

  Day two of no pension in @AskNationwide account. ‘Chat’ useless - twice. Phone calls ‘nobody to take your call’ - they don’t accept emails They aren’t having problems as ‘Emm’ apparently investigated. DWP confirm money sent. So @AskNationwide .. what can I do next??

• 
  Literate Cynic (@LiterateCynic) reported 23 minutes ago

  @AskNationwide Dreadful new website. Looks like it was designed for people who write with crayons!