Is Nationwide down in Enfield Lock, Greater London, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Enfield Lock, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Nationwide
Nationwide is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (28%)
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Login (20%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent Nationwide outage reports came from the following cities: London, City of London, Waltham Forest, City of Westminster, Hackney, Islington and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| City of London |
Website | |
| Waltham Forest |
Login | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| Hackney |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@AskNationwide oh shock horror! App ain’t working!!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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amanda
(@amanda11350524) reported
from
Ilford, England
@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Bebe Rodgers
(@bibohibo) reported
@AskNationwide Your system is down. I'm unable to access my account online; I've tried several times having carefully input my login information correctly each time. Please see to the problem, thank you.
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Steve Joice
(@stevesays66) reported
@AskNationwide And will you do this personally Mel or will I be relegated to a ‘chat’ queue? All someone (who cares) needs to do is contact Worthing branch and speak to the assistant manager who has worked hard and is being let down by IT
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Hattie in Paris
(@Hatspin) reported
@AskNationwide hi - you have made it impossible to cancel stolen cards abroad without the app. My parents are in their 70’s. They do not have apps for everything. Exactly how is this helpful?!
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kevan ramsdale
(@KevanRamsdale) reported
@AskNationwide Dictating the terms on which you provide a service is discrimination harassment & victimisation as per S29 P1-7 #disabledhatecrime i've told you the resonable adjustment required call from mark chapmans office! I've also told you about your ignorant mpearce & that he cannot read
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Sam 🦻🏻
(@spamvicious) reported
@BlondeHistorian @AskNationwide It’s so strange how people can be so oblivious. I once had to make a complaint because I had made an appointment to go into the bank and the staff member told me I had to use phone banking. I explained several times I was deaf but he just said he couldn’t help and walked off.
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dawesc
(@dawesc) reported
@AskNationwide You said we'd get a text when complaint registered. This hasn't been received either. So now we have to wait for royal mail when they have massive postal delays is that what you are saying? This level of service is simply unacceptable.
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Aldrin Singh
(@Aldrin_Singh) reported
@AskNationwide Spoke to Ian. He told me nationwide don’t have to even give the customer a reason to why they declined it even though their legal dept. was telling the customer the mortgage will be complete on a certain date. I would appreciate if you can help me?
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Barbara & guidedog Colin
(@lismibaebi) reported
@AskNationwide @BlondeHistorian Unacceptable response! Our guide dogs are trained to go to the front of a queue. Disability training for staff and a proper apology to the customer are a must.
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emma-kvs
(@emma64979643) reported
@AskNationwide It won’t change anything and I can’t call to pay any bills as I have the cash in my purse needing to be put into the account to pay the bills! It’s my money I should be able ti access it 😡
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martyn
(@mng321) reported
@AskNationwide @BlondeHistorian nationwide… How about dealing with the issue instead of asking the lady to ring in and go through it all again. Twitter has direct messaging which is private if you need details. Please show you care and not just fob off..