Is Nationwide down in Broxbourne District, Hertfordshire, England?
Some problems detected
Users are reporting problems related to: website, login and mobile app.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Broxbourne District, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Broxbourne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Nationwide
Nationwide is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (29%)
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Login (29%)
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Mobile App (28%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Broxbourne District, Hertfordshire, England
The most recent Nationwide outage reports came from the following cities: London and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Waltham Forest |
Login | |
| London |
Mobile App | |
| London |
Website | |
| Woodford Green |
Transactions | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Broxbourne District, England
Latest outage, problems and issue reports in Broxbourne District and nearby locations:
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Ben Walsh
(@BenjiBoyW) reported
from
Kimpton, England
@AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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sandy overall
(@overall_sandy) reported
from
Romford, England
@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
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me through a lens
(@me_throu_a_lens) reported
from
Enfield Lock, England
@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Linda Taylor
(@Lindataylor2109) reported
from
Bishop's Stortford, England
@AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail
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My Hertfordshire
(@MyHertfordshire) reported
from
Broxbourne District, England
@AskNationwide customer services very helpful with helping me with my query which has been solved
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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THULSA DOOM
(@Thulsa_Doom69) reported
@AskNationwide is there a problem with Visa payments?
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rstar666
(@rstar666) reported
@AskNationwide @a_lidwell @georgebowden thanks for the update, it has been over 7 weeks now and your IT Team are still investigating! Never heard of a customer impacting issue dragging on for coming upto 2 months! In this day and age to not have online access to your account is unacceptable 😡
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彡☄☆ Ð ã ñ ì ë ĺ ☆☄🌙🇬🇧 BLM🖤
(@DanielM2K20) reported
On app trying update my contact information Email phone number don't tell me this only be done on website if you're then app is supposed make life easier not more difficult @AskNationwide
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Kate Quaife Knight
(@kateqknight) reported
@AskNationwide They also cancel your card without notice due to “unusual activity” leaving you stranded ! over 20 years a customer #furious #BadCustomerService #leavingawomanwithoutmoney
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Christian Blanc
(@SonOfMrBlanc) reported
@AskNationwide I am currently travelling through Central and South America for up to 6 months and am unable to do any online banking. I have my card, and customer number, but I have no card reader and the phone number registered to my account is no longer in use. Any ideas?
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CedarUnicycle23
(@CedarUnicycle23) reported
@AskNationwide hello I am wondering if you have a support email I can email you ask regarding an issue I have
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Jen
(@sassybadassy15) reported
@AskNationwide I'm trying to decrease my overdraft in the app but every time I put in an amount it kicks me out of the app saying there's a service issue but I see on the website every thing is working fine. Is there any other way I can decrease it please?
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Daniel Muir
(@danielmuir) reported
@WeLookSideways @triodosuk That's too bad 😐. @AskNationwide is not as gold star ethical but does have a lot of good ethics, and the customer service is good in my experience...
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JOD
(@jackod2103) reported
@AskNationwide I got my replacement card today and tried to order something online, but when it went through the website said the bank blocked it
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Brandon Meakin
(@messimeaks99) reported
@AskNationwide hi I’ve just tried making a transaction and I’ve had a text saying my card is blocked but can’t reply please can somebody help