Nationwide status: access issues and outage reports

Problems in the last 24 hours in Bishops Stortford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bishops Stortford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Bishops Stortford, England

Latest outage, problems and issue reports in Bishops Stortford and nearby locations:

• 
  My Hertfordshire (@MyHertfordshire) reported 38 minutes ago from Broxbourne District, England

  @AskNationwide customer services very helpful with helping me with my query which has been solved

• 
  Linda Taylor (@Lindataylor2109) reported 51 minutes ago from Bishop's Stortford, England

  @AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PLOD WHITFIELD (@NEILNeilwhits) reported 6 minutes ago

  @AskNationwide my current debit card expires on 31st, New card in my possession, some of my site updates have accepted the changes, others will NOT - until expiry has passed- is this normal?

• 
  Walid (@walid_ahmadi07) reported 6 minutes ago

  @AskNationwide @DifferentHoney I have never received this £100 despite being long serving customer😔

• 
  pecunious (@Pecunious365) reported 7 minutes ago

  @AskNationwide why oh why oh why can we still not pay in cheques on the Nationwide Banking App. It’s literally a basic feature of banking. @MartinSLewis you really need to help the consumer with this one - it effects 24 million people!

• 
  Christopher Freeman (@cmdfreeman) reported 7 minutes ago

  @AskNationwide Would love to but your app is down. I’m in the midst of a switch and already regretting it. You’re not a serious bank.

• 
  Matty M (@wanna_be_dj) reported 9 minutes ago

  @AskNationwide just received a letter from you stating you’re removing my overdraft and you’re giving me 30 days to pay it off??? Shocking service from the ‘peoples’ bank. Never been over my over draft. Don’t live in my overdraft have 3k a month go in and you’re doing this. How can you even be allowed to do it. Time to move banks.

• 
  Joshua Pearson (@JoshPearson88) reported 9 minutes ago

  @geordiegirlx @AskNationwide I think there was qualifying criteria. Have a look on their website so next time you get it!

• 
  Marv147 (@Marv147) reported 11 minutes ago

  @liamoa @ChelleChipato @AskNationwide The point being that the lad already held an account with Nationwide so he wasn’t a new customer, he was just trying to open an additional account.

• 
  Mr Joshua (@MrMrJoshua) reported 11 minutes ago

  @AskNationwide Failure to Address My Needs as a Vulnerable Customer – 5 Months of Inadequate Service and Generic Responses.

• 
  RoslynByfield (@RoslynByfield) reported 18 minutes ago

  The Bottom Line talking about changes to business over 20 years and now focusing on boards: now more women but some way to go. @AskNationwide has just prevented a customer from getting onto their board. #wato #bbcpm

• 
  william (@willyamhobbs) reported 23 minutes ago

  @Mollylou1988 @AskNationwide I am also having problems but Nationwide are claiming that everything is fine?