Nationwide status: access issues and outage reports

Problems in the last 24 hours in Bishops Stortford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bishops Stortford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Bishops Stortford, England

Latest outage, problems and issue reports in Bishops Stortford and nearby locations:

• 
  My Hertfordshire (@MyHertfordshire) reported 42 minutes ago from Broxbourne District, England

  @AskNationwide customer services very helpful with helping me with my query which has been solved

• 
  Linda Taylor (@Lindataylor2109) reported 52 minutes ago from Bishop's Stortford, England

  @AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barry Munckton (@bmunckton) reported 2 minutes ago

  @AngelaJ24625888 @MichaelFra89678 @AskNationwide Well there are specific criteria I cba to try and repeat in here. It’s all on the website. You’ll have missed 1 element of it. With the current account you need certain numbers of transactions etc.

• 
  gazza (@ShaunGaz) reported 2 minutes ago

  @JoshPearson88 @AskNationwide I have 2 accounts with nationwide got jack ****.

• 
  Chris (@Sparky2504) reported 5 minutes ago

  @AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!

• 
  kathleen reid (@independencekat) reported 6 minutes ago

  @MattyCanPic @AskNationwide Im having a very similar problem , also funds not transferring from savings account.

• 
  Matt Leslie (@mattleslie74) reported 6 minutes ago

  @AskNationwide The app issue has been ongoing for the last fortnight. I've restarted my device, I've uninstalled and reinstalled the app, but it is glitches aplenty when verifying a payment I've made to a third party.

• 
  Tracy (@Tracy52468806) reported 6 minutes ago

  @AskNationwide I know! That’s what usually happens! Today it was insisting I use a card reader or I should order one! I didn’t have it with me!! Yet another system glitch?

• 
  smiggs741 (@smiggyfox) reported 7 minutes ago

  Have you got issues with why standings orders are not showing in app @AskNationwide

• 
  ian ross (@ianross48395988) reported 12 minutes ago

  @AskNationwide I am a director of a Landscaping company. After spending hours arranging a contract with a Nationwide customer whom I met at his home had lenghty discussions and agreed a contract he signed and asked to proceed. NATIONWIDE text him, called him witheld Payment! Said it was a SCAM!

• 
  daisy macvicar (@daisy_macvicar) reported 14 minutes ago

  @AskNationwide I’ve tried phoning and been hung up on as it says I’m not registered to telephone banking. I need to access my account as I’ve got payments I need to make. The card that says I need to put in to the card reader isn’t my card.

• 
  Jon B (@ozzybn1989) reported 14 minutes ago

  @AskNationwide We’ve instructed the Halifax to cancel the switch as the experience we’ve had with Nationwide over the last 10 days has been very stressful for her. She has dementia and it seems N’wide can’t offer support to someone with her needs. Thanks anyway.