Nationwide status: access issues and outage reports

Problems in the last 24 hours in Bishops Stortford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bishops Stortford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Bishops Stortford, England

Latest outage, problems and issue reports in Bishops Stortford and nearby locations:

• 
  My Hertfordshire (@MyHertfordshire) reported 47 minutes ago from Broxbourne District, England

  @AskNationwide customer services very helpful with helping me with my query which has been solved

• 
  Linda Taylor (@Lindataylor2109) reported 47 minutes ago from Bishop's Stortford, England

  @AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason Crane (@1975crane) reported 36 seconds ago

  @AskNationwide absolute disgraceful customer service - holiday over on day one because of archaic system Keep your fairer sharer payment, means nothing, nothing at all

• 
  Jon B (@ozzybn1989) reported 48 seconds ago

  @AskNationwide We’ve instructed the Halifax to cancel the switch as the experience we’ve had with Nationwide over the last 10 days has been very stressful for her. She has dementia and it seems N’wide can’t offer support to someone with her needs. Thanks anyway.

• 
  Glen Smith (@Glenthecarp) reported 1 minute ago

  Trying to open a Flex Current account online, but getting an error message that says the problem is your end. Are you aware of this? @AskNationwide

• 
  william (@willyamhobbs) reported 3 minutes ago

  @Mollylou1988 @AskNationwide I am also having problems but Nationwide are claiming that everything is fine?

• 
  Matty M (@wanna_be_dj) reported 4 minutes ago

  @AskNationwide No correspondence from you and you send me a letter asking me to call you. NO!!!. I have left you because of how you treated me. You’ve now added charges onto my account and again, that’s down to you and the way you treated me. Remove charges and add 50% discount for the distress caused and the hassle for me to move banks and I’ll pay.

• 
  johnny (@johnny_0789) reported 5 minutes ago

  @AskNationwide your service is ridiculous. Called twice and agent called Chelsea dropped the call on me and was rude

• 
  PLOD WHITFIELD (@NEILNeilwhits) reported 9 minutes ago

  @AskNationwide my current debit card expires on 31st, New card in my possession, some of my site updates have accepted the changes, others will NOT - until expiry has passed- is this normal?

• 
  jaws6 (@jaws321) reported 12 minutes ago

  @AskNationwide Says tech problems. For log in?

• 
  the pompey pope (@thePompeyPope) reported 12 minutes ago

  @AskNationwide What's the point? It won't change anything. It would have been quicker to drive to my local branch where I could speak to someone face to face. Nationwide customer service was good years ago. Do I want to open an account with a bank that is so difficult to contact? You guess.....

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 13 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved