Nationwide status: access issues and outage reports

Problems in the last 24 hours in Bishops Stortford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bishops Stortford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Bishops Stortford, England

Latest outage, problems and issue reports in Bishops Stortford and nearby locations:

• 
  My Hertfordshire (@MyHertfordshire) reported 14 minutes ago from Broxbourne District, England

  @AskNationwide customer services very helpful with helping me with my query which has been solved

• 
  Linda Taylor (@Lindataylor2109) reported 53 minutes ago from Bishop's Stortford, England

  @AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack Rtd. 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇨 (@jacks_almanac) reported 1 minute ago

  @somersetlevel @HalifaxBank They have useless customer service. Dumped them years back and shifted to @AskNationwide and never regretted it.

• 
  Michael Bolton (@MichaelBoltonA) reported 3 minutes ago

  @AskNationwide Over 25 minuts on hold and still no answer - high call volumes - when did service become so poor?

• 
  Alex Birch (@alexbirch1992) reported 4 minutes ago

  @AskNationwide @steph_wass Can confirm there is an issue - no pending payments from today and problems getting into the app

• 
  Shaz (@shezRommy) reported 8 minutes ago

  Hi is there a know issue with pending transactions not showing on the banking app beem 24hrs and i cannot see it on my app @AskNationwide

• 
  Marbles (@MarblesRadio) reported 8 minutes ago

  @AskNationwide I have found an unsigned Debit Card on the pavement - Not sure what you'd like me to do with it - can't find a way to speak to a real person on your website - AI only interested if an existing customer

• 
  Eze Hive (@EzeHive) reported 16 minutes ago

  @AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money

• 
  Danny Pound (@dannypound88) reported 17 minutes ago

  @AskNationwide I have experienced potentially suspicious activity on my account and cannot log in on your site to query this?

• 
  Mary (@maryphillips22) reported 18 minutes ago

  @AskNationwide any updates? Can’t get through to telephone banking as you have a 50 minute wait time!! Your website says internet banking is working so why can’t I log in?

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 22 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved

• 
  pecunious (@Pecunious365) reported 23 minutes ago

  @AskNationwide why oh why oh why can we still not pay in cheques on the Nationwide Banking App. It’s literally a basic feature of banking. @MartinSLewis you really need to help the consumer with this one - it effects 24 million people!