Nationwide status: access issues and outage reports

Problems in the last 24 hours in Bishops Stortford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bishops Stortford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Bishops Stortford, England

Latest outage, problems and issue reports in Bishops Stortford and nearby locations:

• 
  Linda Taylor (@Lindataylor2109) reported 13 minutes ago from Bishop's Stortford, England

  @AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail

• 
  My Hertfordshire (@MyHertfordshire) reported 44 minutes ago from Broxbourne District, England

  @AskNationwide customer services very helpful with helping me with my query which has been solved

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jenny Smith (@GoodyActually) reported 1 minute ago

  I did get a response! Well done @AskNationwide for at least not pretending that I didn't exist ... ... ... but it was very dismissive - referred me to 'the team' and said "we stand by our support of this event". 3/

• 
  Chrismit (@RadiationSloth) reported 4 minutes ago

  @AskNationwide if we call your frais helpline after a dodgy transaction is picked up, as you request, there is a long wait. Fair enough. Why do you cut us off after 13 minutes on hold? How do i get through to sort out the problem without you cutting me off?

• 
  Eze Hive (@EzeHive) reported 5 minutes ago

  @AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money

• 
  Mark Wilson #NAFOfellas 🇬🇧 🇺🇦 (@MarkWil66911411) reported 5 minutes ago

  @AskNationwide Yes I got it in the end but unfortunately seem to be having the same problem again this evening

• 
  william (@willyamhobbs) reported 6 minutes ago

  @Mollylou1988 @AskNationwide I am also having problems but Nationwide are claiming that everything is fine?

• 
  JA (@IAmMrA) reported 6 minutes ago

  @AskNationwide How do I cancel a Payment? I’ve ordered something Online and the website has turned out to be ‘unsafe’.

• 
  Duncan Gillespie (@DuncsGillespie) reported 9 minutes ago

  A big SO to the customer service @AskNationwide Orpington in setting up my Member Exclusive Bond.Other banks will just tell you to go home and do it online.But in branch it’s quick and more importantly safer, as it gives customers peace of mind from making mistakes #nationwide 🙌🏻

• 
  Nicole (@NicoleM94x) reported 10 minutes ago

  @AskNationwide @MarkWil66911411 I am also having issues

• 
  Josie Bishop (@Josiry71) reported 10 minutes ago

  @AskNationwide I don't know when I have had such rude disrespectful service trying to help my elderly friend as I have had from your support service

• 
  Matt Leslie (@mattleslie74) reported 13 minutes ago

  @AskNationwide Your app is not working. Internet banking is not letting me in without said app. And I tried that number earlier only to be given the runaround by your automated service who wanted to ask the same set of questions for eight minutes