Nationwide status: access issues and outage reports

Problems in the last 24 hours in Bishop's Stortford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bishop's Stortford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Bishop's Stortford, England

Latest outage, problems and issue reports in Bishop's Stortford and nearby locations:

• 
  My Hertfordshire (@MyHertfordshire) reported 28 minutes ago from Broxbourne District, England

  @AskNationwide customer services very helpful with helping me with my query which has been solved

• 
  Linda Taylor (@Lindataylor2109) reported 57 minutes ago from Bishop's Stortford, England

  @AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dubs (@DubtricksGaming) reported 6 minutes ago

  Im going back to @AskNationwide @LloydsBank is terrible now

• 
  steve WBA (@WbaSteve) reported 6 minutes ago

  @AskNationwide tried the chat on the app is bloody awful

• 
  the pompey pope (@thePompeyPope) reported 7 minutes ago

  @AskNationwide What's the point? It won't change anything. It would have been quicker to drive to my local branch where I could speak to someone face to face. Nationwide customer service was good years ago. Do I want to open an account with a bank that is so difficult to contact? You guess.....

• 
  John Rogers (@TerminallyChimp) reported 11 minutes ago

  @AskNationwide I can’t amend any standing orders, hasn’t been working for days. Just errors, “something has gone wrong”. I can amend, change or add any standing orders. Pretty basic stuff, frustrating.

• 
  kdb_suffolk 7/2% #Let them race #ClimateChange (@kdbsuff) reported 13 minutes ago

  @LloydsBank with increased profits at the expense of customers. Their corp direction belittles customer issues to "complaint or stfu". Just money grabbing and not sharing profits We're off to town shortly to open a new account with @AskNationwide and in a month move two more.

• 
  smiggs741 (@smiggyfox) reported 14 minutes ago

  Have you got issues with why standings orders are not showing in app @AskNationwide

• 
  Jon B (@ozzybn1989) reported 17 minutes ago

  @AskNationwide We’ve instructed the Halifax to cancel the switch as the experience we’ve had with Nationwide over the last 10 days has been very stressful for her. She has dementia and it seems N’wide can’t offer support to someone with her needs. Thanks anyway.

• 
  Jacko 💙 (@1066jacko) reported 17 minutes ago

  @AskNationwide Hi Nathan, the only issue I have is that we didn’t receive any more texts as it says in the message?

• 
  Mr Joshua (@MrMrJoshua) reported 28 minutes ago

  @AskNationwide That's not the problem. I need a card sent to branch due to insecure address. Five months with no card. @MartinSLewis - this is really getting me down.

• 
  Michelle Bills (@shellbills) reported 28 minutes ago

  @AskNationwide why is it when my card payments go through drop onto my statement then stay in pending caused my account to go into a minus to be told by an advisor nothing we can do have been advise it are aware of this issue was told 24 hours ago it would be fixed within 3 hour