Nationwide

Is Nationwide down in Romford, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Romford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Romford, Greater London, England 12/12/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Romford, Greater London, England

The most recent Nationwide outage reports came from the following cities: London, City of London and Woodford Green.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomCity of London Login
United KingdomWoodford Green Transactions
United KingdomCity of London Login
United KingdomLondon Website
United KingdomCity of London Transactions

Community Discussion

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Nationwide Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • SharonWakefie15 Sharon Wakefield (@SharonWakefie15) reported

    @AskNationwide I’ve already logged a complaint 7 days ago to disputes who said I would get a response in 3-5 days but because I didn’t get a response from you I’ve tried phoning disputes but Andy at disputes keeps putting the phone down after a 30 minute call queue it’s a debit card.

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @AlixTraynor2 @AskNationwide Customer service is not what Nationwide are interested in - the CEO is not interested in serving customers. Consequences do not matter to this badly run organisation. It’s not run for members

  • nigerianfaucet Cian (@nigerianfaucet) reported

    @AskNationwide Opened January 2020, it’s a help-to-buy ISA.

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @AskNationwide @jwsswain Another stupid response from Nationwide because customer service is of no interest

  • Dan42684214 Dan (@Dan42684214) reported

    @AskNationwide CEX are absolutely ******* useless, nobody get an insurance policy with nationwide they obviously use the cheapest companies to save money. Ridiculous service

  • CoysTom COYSTom (@CoysTom) reported

    @AskNationwide trying to sign up to Bet365 and it says my debit card can’t be used to make deposits to online gaming companies. I asked them about it and they said it was a problem on Nationwide’s end, do you know why it says this?

  • GrahamSkinner77 Graham Skinner (@GrahamSkinner77) reported

    @AskNationwide I have the issue resolved but not the way you recommended, when I tried your method I was told the office was closed until tomorrow morning. Like I said, it’s all sorted now. Thanks

  • Aliaa88 Alia (@Aliaa88) reported

    @AskNationwide I had someone set up as a payee on my account, and they seem to have randomly disappeared from my account. I’m pretty sure I did not remove them, so i’m really confused about whats happened…any help?

  • Lu7117 Lu71 (@Lu7117) reported

    @AskNationwide I sent a message over a week ago in the app regarding my card not always working in machines, I am still awaiting a reply and can't go to the local branch as the account I have is online only. Can you advice what to do next

  • Schroedinger99 Dr Mike Ward - @Schroedinger99@social.anoxinon.de (@Schroedinger99) reported

    @AskNationwide your banking website fails in Chrome but works in Edge (when trying to submit "Respond" data using card reader).