Nationwide

Is Nationwide down in Romford, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Romford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Romford, Greater London, England 12/08/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Website (21%)

    Website (21%)

  3. Login (19%)

    Login (19%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Romford, Greater London, England

The most recent Nationwide outage reports came from the following cities: London, City of London, Woodford Green and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomCity of London Login
United KingdomWoodford Green Transactions
United KingdomCity of London Login
United KingdomLondon Website
United KingdomCity of London Transactions

Community Discussion

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Nationwide Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Schadenfreudian Chris Topher 💀 (@Schadenfreudian) reported

    The slowest of slow claps to @AskNationwide who, after being told that @BritishGasHelp increased my Direct Debit both beyond reason and without my consent, have sided with the latter because BG sent me an advanced letter - the exact same letter that I initially queried. Pathetic.

  • GaryWilliamsIT Gary Williams (@GaryWilliamsIT) reported

    @AskNationwide you don't know the number on your own website? wow.

  • ashh235 logan🦇 (@ashh235) reported

    @AskNationwide hi, I got a new phone but whenever I try to log into the app it says there is service availability problems and won’t let me?

  • SonNikon SP (@SonNikon) reported

    @AskNationwide I’m unable to access the app today. Is there a problem?

  • chrissyyyyw CW (@chrissyyyyw) reported

    Hello @AskNationwide I am trying to register for mobile phone insurance through my FlexPlus account and it keeps saying my name is not recognised after submitting my account details. Please help

  • cjw_84 Hola (@cjw_84) reported

    @chase_uk with all your problems today a lot of people have been negatively impacted. When a similar issue happened with @AskNationwide compensation was given for the inconvenience caused.

  • Cami_D_x Cam Darnell (@Cami_D_x) reported

    @AskNationwide Why is it normally the next morning? This has never been an issue before. Is the machine not checked everyday?

  • Schadenfreudian Chris Topher 💀 (@Schadenfreudian) reported

    The slowest of slow claps to @AskNationwide who, after being told that @BritishGasHelp increased my Direct Debit both beyond reason and without my consent, have sided with BG because they sent me "an advance notice" - the exact same notice that I raised an issue about. Pathetic.

  • rachelchaplin Rachel Chaplin (@rachelchaplin) reported

    @AskNationwide As above I have tried this, no one answers same as live chat. I've spent 2 full lunch breaks trying to speak to someone! Can you help please? I am leaving one bank due to poor customer service and starting to regret my choice to be honest.

  • lornalion Lorna Ingham-Law (@lornalion) reported

    @AskNationwide hi I’m trying to switch but every time I get to the ‘full credit check’ I’m taken to an error page and when I click ‘try again’ I have to fill out the form again and receive all the emails again. Do you not have a way to continue open applications?