Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Romford, including 0 direct reports.
- The most common problems reported in this area mention Transactions.
- Transactions (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Romford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Romford, England
The most recent Nationwide outage reports came from the following cities: Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Transactions | 27 days ago |
|
Woodford Green
|
Transactions | 2 months ago |
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Poplar
|
Mobile App | 3 months ago |
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Dartford
|
Transactions | 4 months ago |
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Woodford Green
|
Mobile App | 4 months ago |
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Hackney
|
Login | 5 months ago |
Community Discussion
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Nationwide Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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Angel (@dragonsangel01) reported from Poplar, EnglandRight I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Keighley West (@KeighleyWest) reported from Hackney, England@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, EnglandBanked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, EnglandHeya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Sandra Dibble (@Dibbssa) reported from Walthamstow, England@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Angry (@Palouisea) reported from Enfield Lock, England@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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me through a lens (@me_throu_a_lens) reported from Enfield Lock, England@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
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AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Michael (@MichaelLeHarvey) reported from Stratford, EnglandGenuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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amanda (@amanda11350524) reported from Ilford, England@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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Sy Howard (@Syhoward1974) reported from Grays, England@AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?
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Sandra Dibble (@Dibbssa) reported from Walthamstow, England@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Keighley West (@KeighleyWest) reported from Hackney, England@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Richard Lingard (@RichardPLingard) reported from Poplar, England@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England@AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!
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sandy overall (@overall_sandy) reported from Romford, England@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
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Julian Budd (@redmanjules) reported from Poplar, England@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Keighley West (@KeighleyWest) reported from Hackney, England@AskNationwide oh shock horror! App ain’t working!!
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Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Bills (@shellbills) reported@AskNationwide is there an issue with incomingand outgoing payments waiting for money to go in
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George Brown (@gb62028) reported@AskNationwide so please enlighten me as to how I’m locked out of setting online banking up but then I tried to access my customer number and it says I’m locked out of setting it up Honestly a joke, regretting trying to set up an account with u
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Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported@AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style
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Premier League tour (@IAmtheRedeemer) reportedThe new update for the @AskNationwide app is so useful. Being able to view your PIN and card details inside the app is a massive help.
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daisy macvicar (@daisy_macvicar) reported@AskNationwide I’ve tried to change my address on my account multiple times but it keeps saying there’s a service issue. I don’t stay at the address that’s on my account but I have received letters to my current address
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3rd_Doctor 🏴 💙💛🤍 (@JonPertwee1919) reported@AskNationwide Young lad with a disability, having difficulty opening an account and doesn't know why. Goes into your Goole branch - they can't help him and give him a number (seemingly a Head Office). Requires account details. Nice. How does he do that? Refer to the above.
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Christopher Freeman (@cmdfreeman) reported@AskNationwide Are you absolutely sure all your systems are working perfectly? I’ve been waiting over 90 minutes for a simple bank transfer…..
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Ryan Gerrard (@RyanLGerrard) reported@AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.
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Old Bill (@The_Better_Ole) reported@AskNationwide @NorretteM Do you pass the data that the customer cannot see to HMRC ?
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PLOD WHITFIELD (@NEILNeilwhits) reported@AskNationwide my current debit card expires on 31st, New card in my possession, some of my site updates have accepted the changes, others will NOT - until expiry has passed- is this normal?