Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Romford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Romford, Greater London, England 12/13/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (24%)

    Website (24%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Romford, Greater London, England

The most recent Nationwide outage reports came from the following cities: London, City of London and Woodford Green.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomCity of London Login
United KingdomWoodford Green Transactions
United KingdomCity of London Login
United KingdomLondon Website
United KingdomCity of London Transactions

Community Discussion

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Nationwide Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

  • amanda11350524 amanda (@amanda11350524) reported from Ilford, England

    @AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • dragonsangel01 Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MattOtty86 Matt Otty (@MattOtty86) reported

    @AskNationwide Not much help! I’ll have to go into branch yet again. I got locked out due to attempting to many times. I was told to try again today, still not working!!

  • o_burbidge Owen 🎗 (@o_burbidge) reported

    So @AskNationwide is so garbage these days. I go to pay off my NW credit card from my NW account….and it asks for the sodding card reader. Which I no longer have. Why are we stuck in 2003 not 2023. You’ve just authorised the app using my face, why do I need a card reader still!

  • AnnaHensington Anna h (@AnnaHensington) reported

    @AskNationwide No you don't. The online chat is a waste of time and the "complaints service" is a joke. Your customer service is the worst I have ever encountered. I will be reporting you to the ombudsman.

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @AskNationwide You can’t help Jamie - If your CEO can’t help then people need to be warned to stay away from Nationwide

  • MrRedMoomin MrRedMoomin (@MrRedMoomin) reported

    @AskNationwide Here for you, lol. It's more like your part of the problem. Won't even let us buy seeds to grow fruit and veg, because you don't use the companies sort code. Banks are trying to stop us from doing anything to save money. Disgraceful

  • rayebloxwich Ray Eccleston (@rayebloxwich) reported

    @AskNationwide Note says “Sorry, we’re unable to show you all account deatails at the moment” “This also means you’ll be unable to make payments from some accounts. We’re working to get things back to normal as quickly as we can”

  • PoshAndProud1 Posh And Proud (@PoshAndProud1) reported

    Is it possible you could stop gaslighting us @AskNationwide with your ridiculous TV adverts? Your bank makes billions in profits off the back of people struggling, then makes nauseating ads telling us our financial problems would be solved if we put less milk on our cereal?!

  • MollyRStorey Molly Storey (@MollyRStorey) reported

    @AskNationwide hi, how long would an amendment on a mortgage offer take? It’s an error on your part so should just be clerical to change it to correct information.

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @AskNationwide When employees work together to cover up dishonesty and mistakes and the CEO knows about this and does nothing - there are more problems being buried and hidden from shareholders / members. This will grow like a cancer

  • BitcoinOllie ₿itcoin Ollie (@BitcoinOllie) reported

    @BidnesNunyo @AskNationwide I had to attend in person to withdraw MY funds. The system is impossible. 48 hours to process in stark comparison to #bitcoin, at the speed of light. Disruption incoming.