Is Nationwide down in Romford, Greater London, England?
Problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Romford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Nationwide
Nationwide is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (41%)
-
Website (24%)
-
Login (16%)
-
Transactions (12%)
-
Transfer (4%)
-
Withdrawals (2%)
Live Outage Map Near Romford, Greater London, England
The most recent Nationwide outage reports came from the following cities: Waltham Forest, London, Hackney, City of London and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
Login | |
| London |
Mobile App | |
| Hackney |
Mobile App | |
| London |
Website | |
| City of London |
Login | |
| Woodford Green |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
-
Keighley West
(@KeighleyWest) reported
from
Hackney, England
@AskNationwide oh shock horror! App ain’t working!!
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
-
Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
-
AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
-
angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
-
Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
-
AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
-
Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
-
Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
-
Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
-
Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
-
Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
-
Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
-
Sy Howard
(@Syhoward1974) reported
from
Grays, England
@AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?
-
amanda
(@amanda11350524) reported
from
Ilford, England
@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
-
Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
-
Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Caroline 🌍 Pack The Suitcases
(@packthesuitcase) reported
@AskNationwide Hello! The messages bit on the app is not loading properly, just says 'connecting' and is all whited out. Is this a temporary issue? I'm waiting for a reply on a message I sent yesterday. Thank you!
-
Jasmin Keppie
(@JasminKeppie) reported
@AskNationwide hi I’m having issues with online banking. The app will not load at all- can you tell me if there’s an issue? X
-
Paul David Chambers #FBPE
(@MannersCost) reported
Here's all the stages I have to go through to make a small monthly payment change in @AskNationwide 1.Log in with 16 digit customer number 2.Enter DOB 3.Enter 3 of 6 passnumber digits. 4.Get sent 6 digit alphanumeric code on phone 5.Input that. ...cont...
-
Janet Woods
(@JanetWo33528120) reported
@AskNationwide But that’s not convenient. I can make a payment to my credit card at a iven date through the website. Doin it as an external payment is quite a faff. Maybe this is something that needs sorting with Visa.
-
Mrs Mac
(@CazMac1979) reported
@AskNationwide Hi, trying to log in on my laptop and it just comes up We are sorry we are experiencing problems. This has been going on for a week. It's fine on my phone, help!
-
Hannah
(@hxnnxhbananax) reported
@AskNationwide I’ve tried several times in the last few days to open a 1 year fixed rate ISA but everytime I do it says there is an issue on your mend? Is there something wrong with the website or something?
-
sami2000
(@swr_2000A) reported
@AskNationwide is the nationwide banking app down? I can’t seem to access it , just keeps loading , I’ve tried both Wi-Fi and 4g still just loading
-
Eleanor May Dodson
(@EllieMayDodson) reported
@hashtagfran @AskNationwide My partner is having the exact same problem Fran! They won’t accept the monthly statements downloaded online for our mortgage!
-
JVS🤩
(@Starboy_JVS) reported
@AskNationwide I’m using my home wifi there’s no issues
-
🚴🏻♂️ Paxo ⛷
(@skiingrhino) reported
@AskNationwide Your app is down AGAIN.