Nationwide

Is Nationwide down in Brentwood, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Brentwood, Essex, England 11/25/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (22%)

    Website (22%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • HeyCeejay21 Ceejay (@HeyCeejay21) reported

    @AskNationwide Hey, my mum is having issues accessing internet banking. She's currently in the UK and has tried everything at this point; even the staff at the local branch have been unable to help. I'd appreciate a DM to help her sort this mess out.

  • tomdiddytom Tom Smith (@tomdiddytom) reported

    @AskNationwide Hi, have there been any problems with the app at all? Yesterday it was saying technical difficulties and today it’s asking me to change my pin without giving me the chance to log in. Many thanks, Tom.

  • Michelle_6CATS Michelle Reilly (@Michelle_6CATS) reported

    @AskNationwide Your customer service team have cut off my call twice today and are refusing to let me speak to a senior member of your team. I am on the phone to your fraud department and for the last hour they have been trying to find a manager to escalate the situation to. Still holding

  • MrShaneOBrien Shane O'Brien (@MrShaneOBrien) reported

    @AskNationwide when trying to add my nominated account, I get an error because saying that they can't confirm the account is in my name. That's because the nationwide website is removing the apostrophe in my name and replacing it with a space. Please fix your site to allow names.

  • independencekat kathleen reid (@independencekat) reported

    @AskNationwide here we bloody go again ,can't access accounts transfer money and guess what it's my sons only respite during the holidays, sick to death of you

  • tubiesuk Will 🇺🇦 (@tubiesuk) reported

    @AskNationwide have a payment coming in from Ireland. It was sent on Friday. When will this clear? As it’s a SEPA payment, surely this shouldn’t take more than 1 working day??

  • Valheru19 Valheru Rides! (@Valheru19) reported

    ******* sideways, @AskNationwide don't bat an eye lid when I spend £4000 on a motorcycle but £50 on food and they **** themselves.

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • gizmo334455 Chris Heslop (@gizmo334455) reported

    @AskNationwide what are normal opening hours for mortgages? Called at 8.34am and was told to recall. But your website says open from 8am?

  • mikeb0den Mike Boden (@mikeb0den) reported

    @AskNationwide got to the very end of account creation/switch and the website has died - now getting a blank screen. Anyone I can speak to see if anything can be recovered?