Nationwide status: access issues and outage reports

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  Brogan 🐝 (@SandysBitxh_) reported 4 minutes ago from Bexleyheath, England

  Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

• 
  Ian Gate-Stone (@Ingatestonian4) reported 6 minutes ago from Brentwood, England

  @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

• 
  amanda (@amanda11350524) reported 9 minutes ago from Ilford, England

  @AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept

• 
  Karen Taberham (@kazzitabs72) reported 20 minutes ago from Chelmsford, England

  @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

• 
  sandy overall (@overall_sandy) reported 34 minutes ago from Romford, England

  @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

• 
  Sy Howard (@Syhoward1974) reported 40 minutes ago from Grays, England

  @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

• 
  Char ✌☮ (@sharlutte94) reported 43 minutes ago from Chelmsford, England

  @AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Berkeley-Clarke (@JBerkeleyClarke) reported 3 minutes ago

  @Tel_Wilcox @AskNationwide @VirginMoney Oh damn that's bad! I saw the two different bank posts and thought you had been hacked. Seems service in all areas is ridiculously poor lately. Crap 🙄

• 
  Peter McDermott💙 (@PeterMc_Dermott) reported 7 minutes ago

  @AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement

• 
  Don Calogero (@Hengist123) reported 9 minutes ago

  @MichaelFra89678 @AskNationwide A lot of people took out £100 savings in every building society in the age of carpetbaggers trying to close them down, in the hope of a huge windfall.

• 
  Sarah B (@SarahB21171243) reported 11 minutes ago

  Six cash machines today,none are working only one that was said my @AskNationwide cash builder card could not be accepted,absolute joke

• 
  the pompey pope (@thePompeyPope) reported 13 minutes ago

  @AskNationwide What's the point? It won't change anything. It would have been quicker to drive to my local branch where I could speak to someone face to face. Nationwide customer service was good years ago. Do I want to open an account with a bank that is so difficult to contact? You guess.....

• 
  Barry McCann (@Bazzinho9) reported 14 minutes ago

  wonder if there's some @AskNationwide employee who has stumbled through my account wondering wtf I'm at half the time

• 
  𝐃𝐈𝐃𝐈 (@Elle2London) reported 16 minutes ago

  I bank with them and in the 9 years I’ve been with them I’ve never received one kobo from them. @AskNationwide you’ve broken our bond 💔😭

• 
  Southbourne 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🇫🇷 (@Southbourne101) reported 16 minutes ago

  @MichaelFra89678 @AskNationwide Just have a look on the website about qualifying current accounts. Honestly the hoops you have to jump through just to get £100.

• 
  Chris Mollett (@CPFCmollett) reported 17 minutes ago

  @AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so

• 
  Michelle Bills (@shellbills) reported 17 minutes ago

  @AskNationwide why is it when my card payments go through drop onto my statement then stay in pending caused my account to go into a minus to be told by an advisor nothing we can do have been advise it are aware of this issue was told 24 hours ago it would be fixed within 3 hour