Nationwide

Is Nationwide down in Brentwood, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Brentwood, Essex, England 11/24/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (22%)

    Website (22%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

  • amanda11350524 amanda (@amanda11350524) reported from Ilford, England

    @AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • sharlutte94 Char ✌☮ (@sharlutte94) reported from Chelmsford, England

    @AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • pjfbucksuk P (@pjfbucksuk) reported

    @AskNationwide But it's not the next working day yet!

  • enquisitiv Claire Hewlett (@enquisitiv) reported

    @AskNationwide I am trying to unblock my pin for my card. How do I do this please? Now been on hold for 40 mins. Has there been a reduction in call centre agents? The service level has definitely declined since the pandemic. APPAULLNG!

  • Claire_Edberg Claire C🪁 (@Claire_Edberg) reported

    @AskNationwide I went to the cashpoint at 21.20 tonight. I put my card in 1, tapped the number and amt (husband) was standing guard. Took ages to release my card then come up error. Moved to the next one, i did same thing, gave me my cash. Will it have gone out twice/left money in the slot

  • LabourList LabourList (@LabourList) reported

    "We know we cannot tackle the cost-of-living crisis alone and believe that it is only through working together that we will solve this current challenge," @AskNationwide's Chris Bose writes #spon:

  • katybez Katy (@katybez) reported

    @AskNationwide hi - I can’t access my internet banking because of a ‘MBM’ fault. Tried to call customer services but can’t get anywhere as I dont have a telephone banking number. How do I resolve?

  • 30sChristmas Thirties Christmas (@30sChristmas) reported

    @AskNationwide Did I miss the email to customers informing them of why this happened and when the service was restored? Just checking, as with such a large issue affecting all customers, I assume there would be a company response/update.

  • MMmmwa 🙏 Michelle W 🌊 (@MMmmwa) reported

    @AskNationwide please help me replace my card reader that has run out of batteries.

  • EChomps Enzo (@EChomps) reported

    @AskNationwide What's going on with my Student Account? It has been more than 5 working days and I have heard nothing.

  • andrew_j_w Andrew Wilkinson (@andrew_j_w) reported

    @AskNationwide Why can’t I change the reference when paying an existing payee in the app? More error prone and much slower when I have to reenter sort code and account and authenticate with the card reader. Changing reference is v common!

  • MccaughanGary Gary Mccaughan (@MccaughanGary) reported

    @AskNationwide Hi @Debbiecrosbie1 and @AskNationwide I have heard nothing back and rang again to see if there was an update, unfortunately nothing. The Agile team have sent multiple emails to the property risk team and are no further along. Please Debbie can anyone help with this application?