Nationwide

Is Nationwide down in Brentwood, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Brentwood, Essex, England 11/20/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (21%)

    Website (21%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • sharlutte94 Char ✌☮ (@sharlutte94) reported from Chelmsford, England

    @AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • amanda11350524 amanda (@amanda11350524) reported from Ilford, England

    @AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • GB_DaveAnt Dave Anthony (@GB_DaveAnt) reported

    @AskNationwide Nope, website Won't let me in at all. I'll call...

  • betfairpro1 spencer Osborne (@betfairpro1) reported

    @AskNationwide I'm having problems transferring money to sky bet

  • GB_DaveAnt Dave Anthony (@GB_DaveAnt) reported

    @AskNationwide problem accessing accounts this morning... What's up? @NewsForAllUK @GBNEWS

  • CFOXY5 CFox (@CFOXY5) reported

    @AskNationwide Bloody disgusting company u take my money, and mark it as fraud then mess me about #dontbankwithnationwide #ever 20 Years a customer I am gone

  • katieamarsh katherine 🦒 (@katieamarsh) reported

    @AskNationwide hi, my address has been updated for the last couple years, yet letters are still being sent to my parents old house… help pls

  • EmmaEdgarr Emma Edgar (@EmmaEdgarr) reported

    @AskNationwide I’ve tried both different device and browser history and still coming up the same error message that there is a problem with your current account application system

  • Sarahwilki Sarah Wilkins 💙 she/her (@Sarahwilki) reported

    @debrakidd Couldn’t agree more. My dad moved into a care home. Can’t change his address over the phone. No paper form. Can’t do it online because he’s never registered a mobile number to his account. He has to go to a branch: he’s bedbound but has capacity. Help @AskNationwide?

  • shamengb Paul Hewitt (@shamengb) reported

    @AskNationwide is the personal loan for existing customers helpdesk open today? tried a couple of times and theres an automated message saying that they are closed, but website says they open at 9am. thanks!

  • theyardener1 theyardener (@theyardener1) reported

    @AskNationwide You need to get more people on your phone's... Nine minutes on hold and counting is very poor service

  • mickhump Mick Humphries 🔶 🇪🇺 🇬🇧🇫🇰 (@mickhump) reported

    @AskNationwide @nomoneyforbeer Yes you have received reports. I have the same problem and have reported it. Perhaps you should forward this thread to Joe Garner so he can speak to someone and maybe the members will get some action on an issue that has been going on for over a year 😡