Is Nationwide down in Brentwood, Essex, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Nationwide
Nationwide is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (59%)
-
Website (19%)
-
Login (11%)
-
Transactions (7%)
-
Transfer (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
sandy overall
(@overall_sandy) reported
from
Romford, England
@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
-
amanda
(@amanda11350524) reported
from
Ilford, England
@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
-
Ian Gate-Stone
(@Ingatestonian4) reported
from
Brentwood, England
@AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!
-
Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
-
Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !
-
Sy Howard
(@Syhoward1974) reported
from
Grays, England
@AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
jack turk
(@jturk321) reported
@AskNationwide @NeilThompson Watch the app still won’t work on iOS 15.10 in 2 weeks time and they still tell us it’s our fault for having the update when no other app has this problem. Sounds like a usability error in your code somewhere
-
Stuart Langridge
(@sil) reported
@AskNationwide Fair enough. It would be a cool thing to offer, though! Maybe pass on the suggestion to your website project managers or similar? It'd be lovely.
-
aamks
(@AAMKS) reported
@AskNationwide we’re sorry but u cannot use online switch service to transfer payments from ur flex account. Contact ur local branch” Message on internet banking when i try to switch it to nationwide
-
Becca
(@BeccaH88) reported
@AskNationwide We have a holiday booked to a destination that's coming off the red list. It was originally booked in Nov 19 for April 20 & has been postponed/rebooked multiple times, most recently in May this year. Does our insurance cover us for Covid-related issues?
-
Sarah Will
(@The_SarahWill) reported
@AskNationwide Yes, my question is if it will soon be resumed as the website says it is paused and therefore it raises expectations that the scheme will be resumed but does not give a date. I am already a customer so their switch won't benefit me.
-
angelus payne
(@angeluspayne1) reported
@AskNationwide need your help asap
-
Michelle Williams
(@missshell1984) reported
@AskNationwide I sent the original. None of the other banks i use make life so difficult. I work full time and there are no branches that are easy for me to access. Extremely frustrating
-
Richard Carter
(@Richardmcfc) reported
@AskNationwide But that’s it I don’t know my pass number or customer number it’s all automatic on the app
-
Rob Carlyle
(@robcarlyle) reported
@AskNationwide Can I ask why the app isn’t working with Beta? Reverting back to standard isn’t so easy without wiping the phone and reinstalling, and I’ve never had any beta issues before so it’s actually a bit poor. The website doesn’t show pending transactions like the app.
-
Sarah Will
(@The_SarahWill) reported
@AskNationwide I was just wondering if your refer a friend scheme is starting back up any time soon? I have someone I would like to refer and that reward could really come in handy right now. Your website says it is paused