Nationwide

Is Nationwide down in Brentwood, Essex, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Brentwood, Essex, England 01/20/2026 09:00

January 20: Problems at Nationwide

Nationwide is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Brentwood, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • moloughlin75 moloughlin (@moloughlin75) reported

    @AskNationwide is there a payment issue this evening?

  • Shani_intheUK Shani (@Shani_intheUK) reported

    A warning...do NOT ever switch to Nationwide. They are a bunch of incompetent people with systems in place that are beyond archaic. Customer service is non existent. @AskNationwide @NationwidePress

  • avoiding_bears Kirsty Rolfe (@avoiding_bears) reported

    @AskNationwide they said they couldn't see anything and told me to call the Fraud Team, and then gave me the number for lost and stolen cards, and I can't access the 'any other problems' menu because it needs a phone banking passcode and I do not use phone banking

  • avoiding_bears Kirsty Rolfe (@avoiding_bears) reported

    @AskNationwide sorry, I always start out the process of contacting Nationwide about a problem cheery and polite and end up a gibbering mess

  • amieexgoodall Amy Goodall (@amieexgoodall) reported

    @Dominos_UK app broke, so they’ve taken £200 out of my account, said there’s nothing they can do and can’t issue a refund, @AskNationwide no help what so ever. raging. (and hungry)

  • CarolineWaddou1 Caroline Waddoups (@CarolineWaddou1) reported

    We now have water seeping through the kitchen wall! Our @AskNationwide home insurance said damage wouldn't be covered as we know there is a leak!! Which we are trying to get resolved, and their contractor made worse!! The stress this is causing is awful!

  • snarkbroom Mark Robson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@snarkbroom) reported

    @AskNationwide The app is still working fine on my iPhone. I will give it a few days and, if it is still not working on my iPad, I will be in touch again. Thank you all for your help.

  • SistersOfAnne Sisters of Anne (@SistersOfAnne) reported

    @AskNationwide @NigHeke3 women's sports. We reject men taking over women's services and we ask again, when was this policy put to the members & who is the lead on the issue within? @AskNationwide

  • Powles1981 McLovin (@Powles1981) reported

    @AskNationwide @cathydevine56 Oh dear I stumbled upon this and being a customer I think I will be taking my money elsewhere. Get woke go broke Nationwide tsk tsk

  • richard44656131 Diana Phillips (@richard44656131) reported

    @AskNationwide how do I transfer money from my instant access account to my mortgage account. It doesn’t seem possible on the app ? Thanks