Nationwide

Is Nationwide down in Grays, Borough of Thurrock, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Grays, Borough of Thurrock, England 01/20/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • WildStillHere WildAndHappy (@WildStillHere) reported from Gillingham, England

    Go **** yourselves @AskNationwide, seize all my accounts whilst I’m at work with no notice or access to my own money and no way of getting to a bank all week due to the job I do, resulting in me having no funds for food and supplies for work ! … Close all my accounts now !!

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • SGilbertDesigns Stacey Gilbert (@SGilbertDesigns) reported

    @AskNationwide I lost my passcode 4 years ago, I've been on the app to change it, I change it using the card reader, then it asks me to verify it the 2nd 4th number etc, it says doesn't match when I know it's right, what I just set up had this issue for years

  • M4dgett Madgett (@M4dgett) reported

    @AskNationwide No, I won't DM you. I've wasted enough time on the phone with your bank over the last two days. You need to sort out your systems they are not working.

  • AlisonMatheson Alison Matheson (@AlisonMatheson) reported

    @AskNationwide Thanks, I thought you'd have a 24 hour helpline to help people stop a scam?

  • Stephen41792571 WrathOfMyBombast (@Stephen41792571) reported

    @AskNationwide Thank you. It does sound like there is a known IT issue in LSG and it's definitely affecting lots of Nationwide customers (i.e. not just me). The fact that something this fundamental persists after 9 months clearly means it's not getting the focus it needs.

  • izzhargreaves Isabella (@izzhargreaves) reported

    @AskNationwide Hi - it's on an australian phone. How do I access it now ? or is not possible?

  • johnbrissenden John Brissenden 💙 (@johnbrissenden) reported

    @AskNationwide Hello there. My credit card seems to have been blocked, and I can’t get through to customer service to sort it out. Can you help please?

  • seany85 Sean Craddock (@seany85) reported

    @AskNationwide (2/2) is this because you simply don't know much about the company, and it's for a reasonably big sum (~3k?) as now I'm worried even with contracts that there's a danger. I don't see anything online about issue with them, what DO you 'know' when this alert appears?

  • Rory196 Chaoticlife (@Rory196) reported

    @AskNationwide Hello, I have waited and waited on your live chat this evening, I have waited longer than 5 days, I have requested 3 times over last 2 months. I live rurally and nowhere near a branch and I want my money out of Nationwide, the service is ridiculous

  • Rebbeebee Rebecca (@Rebbeebee) reported

    I have been a customer with @AskNationwide for well over 20 years but I’ve never felt less valued as a customer. They don’t care at all about the people that bank with them.

  • fifijo5 Fifi 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@fifijo5) reported

    @AskNationwide So it turns out Nationwide had blocked lots of customer’s credit cards yesterday due to an “IT Glitch”. Shame @AskNationwide weren’t admitting the IT problems and I wouldn’t of wasted half my evening trying to get through on your constantly engaged helpline #nocustomerservice