Nationwide

Is Nationwide down in Grays, Borough of Thurrock, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Grays, Borough of Thurrock, England 11/25/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (22%)

    Website (22%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • stephenlee844 Stephen Lee Gale #FreeBritney (@stephenlee844) reported from Gillingham, England

    @AskNationwide are card payments currently down? My card keeps declining despite having funds?

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • WildStillHere WildAndHappy (@WildStillHere) reported from Gillingham, England

    Go **** yourselves @AskNationwide, seize all my accounts whilst I’m at work with no notice or access to my own money and no way of getting to a bank all week due to the job I do, resulting in me having no funds for food and supplies for work ! … Close all my accounts now !!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Staceytamara1 Stacey (@Staceytamara1) reported

    @CaraWilliams09 @AskNationwide I agree with you it's terrible and yes the response doesn't leave me reassured. I really am contemplating leaving as the response offered doesn't give me reassurance

  • crazzymicky90 Michaela (@crazzymicky90) reported

    @AskNationwide why are payments slow going into accounts 12.10am my payments always go in its 1.41am and nothing

  • tsl1212 tina line (@tsl1212) reported

    @AskNationwide has there been some changes payments not in anymore by 2am and phone service no longer 24 hours waiting for payment nt in

  • brianvicky28 vicky brian (@brianvicky28) reported

    @AskNationwide @Fartohot666 Have till 6 but hope to have them in within the next hour sounds like there's a problem

  • nixynoo82 🌛🦋 MissNixynix🦋🌜 (@nixynoo82) reported

    @AskNationwide @JulieLunk2 So there is a problem then?

  • Staceytamara1 Stacey (@Staceytamara1) reported

    @CaraWilliams09 @AskNationwide That's the problem the fact there is clearly a problem and they deny it. The odd one or two transfer but its everyone.

  • JulieLunk2 Julie Lunk (@JulieLunk2) reported

    @AskNationwide @Paul96626327 Paul, don’t hold your breath. Mike, Kyle, Nicole and their manager Mr. Feckless are just chat bots.. Or at least very much acting like it. Nationwide, do you not think it’s a tad embarrassing you keep on denying there’s an ISSUE..?

  • shaunrea shaun rea (@shaunrea) reported

    @Charliefarliela @AskNationwide Definitely an issue my mrs is waiting for payments and are never in later then 12.30 am

  • elliebrockbak Ellie (@elliebrockbak) reported

    @AskNationwide Mike are you getting paid extra commission every time you send that tweet? We know it can take until 6am but it's never taken that long for any of us! There's clearly an issue somewhere judging by the volume of tweets you're getting. We'd all appreciate an honest update!

  • mrjay1506 MrJay1506 (@mrjay1506) reported

    @AskNationwide I agree...the amount of people with the same complaint of no money tonight surly someone must realise there is a problem 😑