Nationwide

Is Nationwide down in Grays, Borough of Thurrock, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Grays, Borough of Thurrock, England 12/13/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (24%)

    Website (24%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • amanda11350524 amanda (@amanda11350524) reported from Ilford, England

    @AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • stephenlee844 Stephen Lee Gale #FreeBritney (@stephenlee844) reported from Gillingham, England

    @AskNationwide are card payments currently down? My card keeps declining despite having funds?

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • WildStillHere WildAndHappy (@WildStillHere) reported from Gillingham, England

    Go **** yourselves @AskNationwide, seize all my accounts whilst I’m at work with no notice or access to my own money and no way of getting to a bank all week due to the job I do, resulting in me having no funds for food and supplies for work ! … Close all my accounts now !!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • jamiesplot Jamie Lymer (@jamiesplot) reported

    @AskNationwide I can't only do any of these things if I haven't got cash in my account, which I haven't because of YOUR problem.

  • billeighhh billeigh (@billeighhh) reported

    @AskNationwide with the payment issues, am I still able to get cash out of a cash machine?

  • bipolarbitch74 princess whit lass (@bipolarbitch74) reported

    @AskNationwide this is now ridiculous and effecting people in a terrible way ive tried to make a complaint via the live chat but thats not even working and generic repetative replies is not making anyone feel better

  • ChristinaMarie Christina Marie (@ChristinaMarie) reported

    @AskNationwide If the issues are due to some sort of IT software change or update, you should have had some sort of backup server in place that you can revert to in case this happens. It's Christmas. Sort it out.

  • CoatsMarco Marco Coats (@CoatsMarco) reported

    @Kayleig61572358 @AskNationwide yes its awful- im sitting here in the cold and dark as got no money for food or leccie- you ok for leccie?

  • ThrenodialBoy Threnodial_boy. (@ThrenodialBoy) reported

    @AskNationwide This is perhaps the worst time and your own website has had nothing about this missing transfers all day, what on earth is going on there?

  • Kelly_Jackson88 Kelly Jackson | It’s More Fun In Your 30s (@Kelly_Jackson88) reported

    @AskNationwide @Man_Power_Music Why are you unable to give a timescale? You are a national bank and the payments have been down ALL DAY. This isn’t good enough.

  • Carlsberg08 Carly (@Carlsberg08) reported

    @TomFree87152077 @AskNationwide 11hrs of trying to fix the issue really isn’t good enough!

  • AuthorSJB Stewart **** (@AuthorSJB) reported

    @Cuddy2977 @AskNationwide Apparently they’ve switched to Microsoft Azure as their cloud platform, and that’s causing the issue. But surely no competent I.T. department wouldn’t have the failsafe of running the old system alongside the new until it’s been proven out. They could switch back temporarily.

  • ThomasdanielW Thomas Walker (@ThomasdanielW) reported

    @AskNationwide when can I expect to get my wages? If direct debits are still working but my wages are not in my account what will happen then? Are you going to pay them if I can’t?