Nationwide

Is Nationwide down in Grays, Borough of Thurrock, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Grays, Borough of Thurrock, England 02/18/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (30%)

    Login (30%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Nationwide outage reports came from the following cities: Chatham and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomChatham Login
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • WildStillHere WildAndHappy (@WildStillHere) reported from Gillingham, England

    Go **** yourselves @AskNationwide, seize all my accounts whilst I’m at work with no notice or access to my own money and no way of getting to a bank all week due to the job I do, resulting in me having no funds for food and supplies for work ! … Close all my accounts now !!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • stephenlee844 Stephen Lee Gale #FreeBritney (@stephenlee844) reported from Gillingham, England

    @AskNationwide are card payments currently down? My card keeps declining despite having funds?

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Markbotfree Mark (@Markbotfree) reported

    @AskNationwide Spoke to chat agent . She couldn't help.. suggested I ring up... I don't have that much time to waste.. Straight to the FCA it is ..can't even log a complaint

  • StephenJones171 Stephen Jones (@StephenJones171) reported

    @AskNationwide No your not,, broken card and you refused to answer after passing all security questions.

  • Catheri02068701 Catherine O'Donnell (@Catheri02068701) reported

    @AskNationwide Ref my tweet about treatment of vulnerable people in crisis having trouble accessing their own funds Just don't know where to begin ...I am raising this issue on behalf of a friend.Catalogue of humiliating and demeaning exchanges in public view when trying to access her own money

  • Cami_D_x Cam Darnell (@Cami_D_x) reported

    @AskNationwide Why is it normally the next morning? This has never been an issue before. Is the machine not checked everyday?

  • Schadenfreudian Chris Topher 💀 (@Schadenfreudian) reported

    The slowest of slow claps to @AskNationwide who, after being told that @BritishGasHelp increased my Direct Debit both beyond reason and without my consent, have sided with the latter because BG sent me an advanced letter - the exact same letter that I initially queried. Pathetic.

  • rachelchaplin Rachel Chaplin (@rachelchaplin) reported

    @AskNationwide As above I have tried this, no one answers same as live chat. I've spent 2 full lunch breaks trying to speak to someone! Can you help please? I am leaving one bank due to poor customer service and starting to regret my choice to be honest.

  • adamaustin84 Adam Austin (@adamaustin84) reported

    @AskNationwide any danger of the mortgage works doing their job properly and closing down my account for a mortgage I never had? Instead of chasing me for payments I don't owe!!!!

  • billsingh78 Bill Singh (@billsingh78) reported

    @AskNationwide I note you are offering £200 account switch bribe for newbies. I have been a loyal customer for over 25 years. Do I need to switch out to First Direct or the like to benefit from this or is it worth you giving me £200 to retain my loyal custom?

  • adamaustin84 Adam Austin (@adamaustin84) reported

    @AskNationwide Jon,i've called the mortgage works repeatedly over the last 2 months to resolve this and have spoken to a plethora of people. I'm always assured that it is sorted and there are no problems, but still get payment demands for a mortgage I do not have. Total incompetence!!

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @AskNationwide No you are not! Bad customer service is what you provide - truly bad