Nationwide

Is Nationwide down in Grays, Borough of Thurrock, England?

Problems detected

Users are reporting problems related to: mobile app, login and website.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Grays, Borough of Thurrock, England 02/26/2026 06:55

February 26: Problems at Nationwide

Nationwide is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Login (28%)

    Login (28%)

  3. Website (27%)

    Website (27%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Nationwide outage reports came from the following cities: Swanley, London and Chatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwanley Website
United KingdomLondon Mobile App
United KingdomChatham Login
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • WildStillHere WildAndHappy (@WildStillHere) reported from Gillingham, England

    Go **** yourselves @AskNationwide, seize all my accounts whilst I’m at work with no notice or access to my own money and no way of getting to a bank all week due to the job I do, resulting in me having no funds for food and supplies for work ! … Close all my accounts now !!

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • nicwil75 nicola w (@nicwil75) reported

    @AskNationwide is there a problem with your payments service today? Am assured payment was made this morning, but it's not showing.

  • nicolachand Nicola (@nicolachand) reported

    @AskNationwide I have been trying to use the messaging service for a week now and it won't connect

  • mikedaimilner Michael Milner 🫡 (@mikedaimilner) reported

    @AskNationwide always great to login into online banking and want to contact you, and be asked to use a non existent chat function. This is on a desktop.

  • ECaddens Emma Caddens (@ECaddens) reported

    @AskNationwide my accounts are not showing on my app and I cannot see my salary paid in and my savings balance has disappeared. Your app says we cannot display your accounts - please help

  • Michell38924826 Michelle G (@Michell38924826) reported

    @AskNationwide Good morning. I’m trying to download the app on iPhone but it’s not working. I click “get” on App Store and it just keeps spinning round. Can you help?

  • TheRahman The Rahman (@TheRahman) reported

    I can see @AskNationwide make it hard to complain. After what I went through last week at #cardiff Queens street branch I know why. Get your best guy on phone because he’s going need afternoon off. You gave me Hell, I’ll give you Hell. Worst customer service ever received. EVER

  • Fokmisterutd Alan Mörris (@Fokmisterutd) reported

    @AskNationwide can only go back 3 years on my statements how useless is that and no help to me.

  • DeeksNerissa Nerissa Deeks (@DeeksNerissa) reported

    @AskNationwide is the messaging service on your app no longer available? It doesn't seem to be working and I wanted to check a transaction.

  • cortina John Nevill (@cortina@mastodonapp.uk) (@cortina) reported

    @AskNationwide It appears Nationwide staff are offering conflicting information on this issue. Some account holders are being told UK Insurance will cover Ambassador cruises, some are being told it won't. Any chance of authoritative confirmation one way or the other?

  • beccabeldom Becca beldom (@beccabeldom) reported

    @AskNationwide my 96 year old grandmother has been a victim of fraud of over 65k with forged cheques , cash withdrawals and poa financial abuse. Reported 5th April, the lack of help is shocking, 2 hours today trying to get cheque proof for police with no avail! Deflated