Nationwide

Is Nationwide down in Grays, Borough of Thurrock, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Grays, Borough of Thurrock, England 12/16/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • stephenlee844 Stephen Lee Gale #FreeBritney (@stephenlee844) reported from Gillingham, England

    @AskNationwide are card payments currently down? My card keeps declining despite having funds?

  • WildStillHere WildAndHappy (@WildStillHere) reported from Gillingham, England

    Go **** yourselves @AskNationwide, seize all my accounts whilst I’m at work with no notice or access to my own money and no way of getting to a bank all week due to the job I do, resulting in me having no funds for food and supplies for work ! … Close all my accounts now !!

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • RuthF101 Ruth (@RuthF101) reported

    @AskNationwide I’m currently in your edinburgh branch. 10th in the queue. How is that great customer service?

  • Churchhero Church 🦁🦁🦁 (@Churchhero) reported

    @AskNationwide Hello. I just wanted to say Becky from your Bromley branch was exceptionally friendly and helpful with my request today and put my mind at ease from significant issues I had at another UK bank. What took them 2 days and 12 hours, she did in less than 10 minutes.👍

  • JerryGe42936313 Shaun Gee (@JerryGe42936313) reported

    @AskNationwide You're not there for your loyal customers. NWide very quick to increase mortgage rates but SLOW to increase saver rates. Your CEO laughing all the way to the bank? Huge profits = POOR, loyal customers 😔

  • danielciornei Daniel C (@danielciornei) reported

    @AskNationwide My problem is that I am getting someone else’s account notifications. I contacted you on your chat as requested, then on phone, and nobody can solve this issue as I AM NOT a nationwide customer. My email address is wrongfully used, I raised it with you and NOTHING HAPPENED

  • ShirtytrisH Shirtytrish (@ShirtytrisH) reported

    @AskNationwide do you have any links to accounting/tax return software (as a customer) for future reference, please?

  • HeyMissPrice Emma 🌈 〓〓 🌱 (@HeyMissPrice) reported

    @AskNationwide hi I've switched one of my accounts from you but I need access to my last 18 months Nationwide bank statements asap. How can I get these please?

  • 01clifford1 Joanne Clifford (@01clifford1) reported

    @AskNationwide No as computer is not working

  • Stephengibson41 Stephen Gibson (@Stephengibson41) reported

    @AskNationwide I asked they ciuldnt help but HMRC wont move on.

  • Stephengibson41 Stephen Gibson (@Stephengibson41) reported

    @AskNationwide, I've been completing my self-assessment tax form. They're asking for the building society reference number. I can't find it. Can you help. I can't send my form without it.

  • ashortsentence1 Karl (@ashortsentence1) reported

    Shoutout to @AskNationwide Recently had to move to them as @HSBC_UK closed my account with no warning. Had a call from customer welfare checking I was ok. Both knew about my #mentalhealth what a contrast. 🙏 #Nationwide for valuing me. #MentalHealthMatters