Nationwide status: access issues and outage reports

Problems in the last 24 hours in Grays, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Grays, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Grays, England

The most recent Nationwide outage reports came from the following cities: Dartford.

City	Problem Type	Report Time
Dartford	Transactions	20 days ago
Dagenham	Login	2 months ago
Gillingham	Transactions	3 months ago
Swanley	Website	3 months ago
Chatham	Login	3 months ago
Sidcup	Login	11 months ago

Community Discussion

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Nationwide Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

• 
  Stephen Lee Gale #FreeBritney (@stephenlee844) reported 4 minutes ago from Gillingham, England

  @AskNationwide are card payments currently down? My card keeps declining despite having funds?

• 
  amanda (@amanda11350524) reported 5 minutes ago from Ilford, England

  @AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept

• 
  Ian Gate-Stone (@Ingatestonian4) reported 22 minutes ago from Brentwood, England

  @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

• 
  Sy Howard (@Syhoward1974) reported 23 minutes ago from Grays, England

  @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

• 
  sandy overall (@overall_sandy) reported 32 minutes ago from Romford, England

  @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

• 
  Brogan 🐝 (@SandysBitxh_) reported 35 minutes ago from Bexleyheath, England

  Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

• 
  WildAndHappy (@WildStillHere) reported 45 minutes ago from Gillingham, England

  Go **** yourselves @AskNationwide, seize all my accounts whilst I’m at work with no notice or access to my own money and no way of getting to a bank all week due to the job I do, resulting in me having no funds for food and supplies for work ! … Close all my accounts now !!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Claire McClean (@Claire__McClean) reported 4 minutes ago

  @AskNationwide I have called your customer service line and have been told that there is no way for me to be sent or be told what my long number on my card is. Is that correct? In which case if you need a refund onto a card you don't have you have no way of getting the refund.

• 
  Mighty Claret (@Mickbfc76) reported 5 minutes ago

  @AskNationwide As a customer for over 15 years I'm gutted (again) that I'm not part of the fair sharer. Every time is a sad moment. Don't know what I'm doing wrong to miss such privileges even though I've been on your website to check

• 
  . (@RMcG1991) reported 8 minutes ago

  @AskNationwide New Customer opened account last week, can't set up a Payee because "you can't verify me" despite me having a card reader Now logged in today amd all my pending transactions are showing as pending and completed leaving me with over £300 missing. Whats going on? Terrible start

• 
  Preye Ababaowei (@PAbabaowei) reported 11 minutes ago

  @AskNationwide I really need the help of your back to properly check the losing of my account, so my name is Andy Ababaowei I studied at Nottingham Trent University, I was there on scholarship, and I was receiving my stipends from your bank.

• 
  lewis (@LewisBuddle_15) reported 12 minutes ago

  @AskNationwide I’ve found a customers card and house keys but your automated helpline can’t help me, can you DM me?

• 
  Sheridan Birtwistle (@twwooer) reported 13 minutes ago

  @AskNationwide Hi Josephine, I think Nationwide should issue a statement explaining why it is ignoring the experts

• 
  CJ © 📷 (@photo_cj) reported 18 minutes ago

  @AskNationwide No, it's okay. Decision made as there is also reduced branch access to consider. If you don’t already have digital access, then you are basically stuffed! After 30years loyalty, we are too old to get all technical with new phones & expensive hardware along with broadband etc

• 
  Joy Brooks (@JoyBrooks99) reported 19 minutes ago

  @AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.

• 
  Holly 🇺🇦 (@HoZiegler) reported 25 minutes ago

  @AskNationwide when will the faster payments card reader issue be fixed ?

• 
  Tom Morgan (@twmorgan11) reported 25 minutes ago

  @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card