Nationwide

Is Nationwide down in Grays, Borough of Thurrock, England?

Some problems detected

Users are reporting problems related to: website, mobile app and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Grays, Borough of Thurrock, England 02/02/2026 07:20

February 02: Problems at Nationwide

Nationwide is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • WildStillHere WildAndHappy (@WildStillHere) reported from Gillingham, England

    Go **** yourselves @AskNationwide, seize all my accounts whilst I’m at work with no notice or access to my own money and no way of getting to a bank all week due to the job I do, resulting in me having no funds for food and supplies for work ! … Close all my accounts now !!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • My6Percent My6percent (@My6Percent) reported

    @KeaneJohn69 @AskNationwide Yeah fair. That is awful. Reading some of the comments is absolutely heartbreaking. Seems particularly awful at this time of year

  • Rebecca70286653 Rebecca Finnegan (@Rebecca70286653) reported

    @AskNationwide can you provide me with a complaints reference number please. I appreciate this issue is nothing to do with social media staff but the level of customer service regarding information is awful. Its 6pm and I'm still awaiting my wages to do my Christmas shopping 😠

  • raworganisation The RAW Organisation (@raworganisation) reported

    @AskNationwide can you tell us what to do if our wages don’t hit our account? This is a stress we could do without it’s hard enough working for NHS! let alone not being paid for it.

  • DonaSeagrave Dona Seagrave 💙💙 (@DonaSeagrave) reported

    @AskNationwide That's very helpful NOT if you have ever ordered on line you know you have to pay by card. I cant pay cash for delivery 😫 I've no money until you fix your problem and asda won't take cash. Your reply wasn't very good 😕

  • Englinho Richard English (@Englinho) reported

    @AskNationwide bad enough to have incoming and outgoing payments down 4 days before Christmas, not acceptable to make it worse by not letting us know. Now have incoming payment stuck in transit to complete a car purchase by tomorrow lunchtime or we cannot make the 300 mile... 1/3

  • CraigHillsley Craig Hillsley (@CraigHillsley) reported

    @AskNationwide It’s the wording on the app that grates: “YOU are unable…” as if it’s the customer’s fault that you’ve cocked up. And not a word of apology.

  • oldermummy Antonia Rodgers (@oldermummy) reported

    @AskNationwide There really doesn't seem to be any sense of urgency here Nationwide. How about an update on how the fix is progressing rather than seeing the same message on your website for hours on end? Really poor customer service just 4 days before Christmas

  • gdoug83 Grant Douglas (@gdoug83) reported

    @AskNationwide killing peoples Christmas shopping, items are going out of stock cause payments can't go thu, hard enough finding presents, all day this issue has cause me nothing but stress thank you nationwide

  • ThomasdanielW Thomas Walker (@ThomasdanielW) reported

    @AskNationwide when can I expect to get my wages? If direct debits are still working but my wages are not in my account what will happen then? Are you going to pay them if I can’t?

  • donkeysteph1 Stephy (@donkeysteph1) reported

    @AskNationwide absolute useless bank and even more useless customer service!