Nationwide

Is Nationwide down in Grays, Borough of Thurrock, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Grays, Borough of Thurrock, England 02/24/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Login (28%)

    Login (28%)

  3. Website (26%)

    Website (26%)

  4. Transactions (8%)

    Transactions (8%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Nationwide outage reports came from the following cities: Swanley, London and Chatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwanley Website
United KingdomLondon Mobile App
United KingdomChatham Login
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • WildStillHere WildAndHappy (@WildStillHere) reported from Gillingham, England

    Go **** yourselves @AskNationwide, seize all my accounts whilst I’m at work with no notice or access to my own money and no way of getting to a bank all week due to the job I do, resulting in me having no funds for food and supplies for work ! … Close all my accounts now !!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • simonbrown62 Simon Brown (@simonbrown62) reported

    @2SmoothBooth @AskNationwide David, check the website now, as increases have been applied to most savings accounts. No update on what this means for existing accounts as yet though, and whether we’ll have to go through the painful process again of closing and reopening to get the best rates!

  • bossmancharlie cboxer23 (@bossmancharlie) reported

    @AskNationwide I got put on hold for 30 mins then your staff member told me they would call back in 5 mins and hung up, I got no follow up call the the live chat won’t connect this is disgraceful customer service

  • aomaakutu Helen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aomaakutu) reported

    @AskNationwide Hi - some of your interest rates on savings accounts have gone up recently but my Help to Buy ISA is still at 1.75%. Are there any upcoming plans to raise the rates for these as well?

  • bossmancharlie cboxer23 (@bossmancharlie) reported

    @AskNationwide I got put on hold for 30 mins then your staff member told me they would call back in 5 mins and hung up, I got no follow up call the the live chat won’t connect this is disgraceful customer service

  • JohnBloor8 JohnB (@JohnBloor8) reported

    @AskNationwide You have avoided my question about new customers getting a better rate from day one. The Loyalty Saver account which we have does not appear on this list. Has it been withdrawn? If it has, why were we not told? We obviously want the best instant access rate.

  • hangingwithmr Coops (@hangingwithmr) reported

    @AskNationwide Good evening. I need to change my mobile number you have on record to be able to access online banking, one time code is being sent to an old number. Could you point me in the right direction. Thanks.

  • HazelWalkerxx Hazel Walker (@HazelWalkerxx) reported from Leicestershire, England

    @AskNationwide Tesco took money for a delivery yesterday that didn't turn up they have issued a refund but says it takes 3 to 5 working days it was for essential food I need refund urgently

  • Uncleal62480899 Uncle_albert (@Uncleal62480899) reported

    @AskNationwide hi, opened a flexdirect and saver account today. The former hasn't appeared on my online banking but the latter has. Please help.

  • AlexFrew1988 Alex Frew (@AlexFrew1988) reported

    @AskNationwide Also do I get anything for switching accounts, as it wasn't clear to me on website when making application? Thanks

  • hoostie101 David Houston (@hoostie101) reported

    @AskNationwide I am sick of this. I’ve done the chat, been advised to call your help line and am now in a 30 min queue. Really bad customer experience. I simply want to amend my switch application with a different current account! Can this not be done with you? Can I visit a branch to sort?