Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in City of London, Greater London, England 04/27/2024 08:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Transactions (35%)

    Transactions (35%)

  3. Transfer (17%)

    Transfer (17%)

  4. Website (7%)

    Website (7%)

  5. Login (4%)

    Login (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near City of London, Greater London, England

The most recent Nationwide outage reports came from the following cities: Coldblow, Islington, London, Croydon, Tottenham, Finchley, Mitcham, East Ham, Twickenham, Radlett, Cricklewood, Poplar, Bushey, Harringay and Paddington.

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City Problem Type Report Time
United KingdomColdblow Mobile App
United KingdomIslington Transactions
United KingdomLondon Mobile App
United KingdomLondon Transactions
United KingdomCroydon Transactions
United KingdomTottenham Mobile App

Community Discussion

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Nationwide Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • dragonsangel01 Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Vikki81Vikki vikki currie (@Vikki81Vikki) reported

    @AskNationwide so are we going to get some sort of compensation for last week’s error my partner couldn’t get to work so he loss earnings as you payments didn’t go in till later in the date

  • JDSpurs31 JDSpurs31 (@JDSpurs31) reported

    @AskNationwide since you had this massive meltdown yesterday, I now cannot make any purchases online or deposit funds onto websites for products. Wtf is going on. Sort this out. I got bills to pay.

  • tsl1212 tina line (@tsl1212) reported

    @AskNationwide Yes i have complaining over stress caused on 31st over payments not showing and its come on a nationwide thread so i guess it is from you, just seemed odd complaints dept working on a sunday

  • AdeleBatesZ Adele Bates (@AdeleBatesZ) reported

    @AskNationwide They’re not DDs. They’re SOs. The one to another Nationwide one has worked, none of the others have- but their SOs have worked, so now I’ve got declines as the funds haven’t transferred from you. When is the next working day? Will they pay delayed payments then?

  • southcoastden Andrew Bowman (@southcoastden) reported

    @AskNationwide My Messages service is not available until Tuesday 4 Jan and the customer number provided is closed so I am pretty much stuffed!

  • yetiboysyetiboy yetiboy (@yetiboysyetiboy) reported

    @AskNationwide That is terrible!!

  • Sascozzie Sas Cozzie (@Sascozzie) reported

    @AskNationwide So I can deal with the error at my cost on 0345 number, great service

  • HJMHJM70709923 HJM HJM (@HJMHJM70709923) reported

    @AskNationwide Hi, I'm trying to reverse and cancel future payments on my account from a company whom I've cancelled with but continue to take money from me. There is no direct debit and nothing I can cancel myself please help.

  • clumsygeekymum Cara Garratt (@clumsygeekymum) reported

    @AskNationwide I have a payment that usually comes through to me about 6am but I haven’t received it. I know it has been sent so is there a problem with payments again please?

  • AndrewGushman Andrew Gushman (@AndrewGushman) reported

    @NatWest_Help @NatWest_Help That's interesting, as I've just had two payments go out of my @AskNationwide account today. I guess it comes down to how it's classified in the small print. Hopefully your customers have sufficient funds to cover some payments and wont get charged unexpected fees.