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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in City of London, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Transactions (24%)
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Mobile App (22%)
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Login (22%)
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Website (20%)
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Transfer (9%)
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Withdrawals (2%)
Live Outage Map Near City of London, Greater London, England
The most recent Nationwide outage reports came from the following cities: Paddington, London, Walthamstow, Poplar, Hackney, Acton, Islington, City of Westminster and Sidcup.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Website | |
| Paddington |
Login | |
| London |
Website | |
| London |
Website | |
| London |
Website | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Jackson
(@SarahJackson182) reported
@AskNationwide there’s a problem with receiving payments again 🙄 please check with IT before saying you aren’t having issues. You definitely are.
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Si Lush
(@simonlush) reported
@AskNationwide With the removal of the paym service, are you going to be replacing it with any other service that makes it easy to pay people without having to use that antiquated card reader? You currently don't offer anything else with payms ease of use
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DAN PRICE 🌴
(@danbodyprime) reported
@AskNationwide I set up the payment, made a transaction to the payee, then it asked me again two days later for the same payee? I'm in Spain and had to borrow a card reader; now I cannot access my funds.
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Bethany Amber ♡
(@bethanyamberrr) reported
@AskNationwide Hi I deposited £550 cash at your Brighton West Street branch at 21:42, but my receipt says £500? Please help
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Christopher
(@harryorm02) reported
@AskNationwide When are you going to sort out my current account registration I was supposed to switch on the 2nd Dec that is a week ago via the switch guarantee service. What is going on?
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Cruise23
(@yanocks23) reported
@AskNationwide Thank you for your reply.. I called as you asked but now I’m having issues cause the customer service person i spoke to seems so hesitant to send the pin to my email address.. the admit yes it’s posible! she ended up telling me she will call back and till now nothing!!!
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DAN PRICE 🌴
(@danbodyprime) reported
@AskNationwide WHY can't I access my money without a card reader? In 2022!? 😩
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Si Lush
(@simonlush) reported
@AskNationwide Yes but none with the ease of use of not using a card reader. You are removing a service you don’t have a proper alternative for? Is nationwide ever going to get modern and get rid of the card reader?
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Rachel Batchelor
(@spatch1234) reported
@AskNationwide is there a problem with online banking and nationwide accounts accepting payments? We are having trouble.
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Hannah Stanley 📞🚑💚
(@hanstan2410) reported
@AskNationwide @jennyx I’m having the same issue. Very embarrassing when I tried to transfer money to pay for goods in Poundland and had to walk out without them!