Is Nationwide down in City of London, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in City of London, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Transactions (30%)
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Login (14%)
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Website (13%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map Near City of London, Greater London, England
The most recent Nationwide outage reports came from the following cities: Croydon, London, Poplar, Southwark, Morden, Paddington, Cricklewood, Dagenham and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Transactions | |
| London |
Mobile App | |
| Poplar |
Mobile App | |
| Poplar |
Transactions | |
| London |
Transactions | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey Davies
(@miss_traceydav) reported
In a world of being conscious of the environment- @AskNationwide sent me an annual mortgage statement - a good few pages of paper plus leaflet. Problem is this tells me nothing the app doesn’t tell me - I get probably more up to date accurate info from the app daily- so why?!
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Robert Neil Francis
(@RobertNeilFran1) reported
@AskNationwide - I got to it after touching the ‘help’ button online. It did seem to be genuine and their second email to me had the nationwide ‘logo’ on the page which looked genuine. I haven’t lost money from my account do far!
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🐕ChrisH
(@thefatbasset) reported
@AskNationwide I need you to help me now, immediately please. I am prevented from doing anything on the nationwide app, it tells me I can't access it for 25 mins. You have disappeared. I want my money.
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Stefan Baur (er/ihm; he/him) 3 * 💉
(@farbenstau) reported
@hillsy @AskNationwide In Germany, there's Kelber's Law - "Whenever something reasonable is claimed to be impossible due to data protection reasons, it is NOT due to data protection reasons." There should be a similar law for IT security, I think. (U. Kelber is the federal data protection commissioner)
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dschoon
(@xdschoonx) reported
@AskNationwide Good support ✓
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patricia hookway
(@pathookway) reported
@AskNationwide When phoned up customer services and asked to pick up a card .no ?? This has been going on since Christmas .terrible service 😡😡
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david scally
(@mrdscally) reported
@AskNationwide is there any reported issue with internet banking or the mobile app today?
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Ryan
(@RyanPugh00) reported
@AskNationwide Hi, I’ve got a fixed ISA account which doesn’t mature until March 2023, however I’m looking to get a mortgage and put down a deposit this year. How would I go about opening my account (aware of the charge I would incur)
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Beth Scally
(@beth_h9) reported
@AskNationwide is your banking app down? It’s not showing all of my accounts, and it’s the same for my husband.
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Sara Zigman
(@ZigmanSara) reported
@AskNationwide Here to help? - yes this would be good if one could contact you. You are giving opening times online but when visiting I have found the bank closed. You are impossible to reach on the telephone - you just give a message and then end the call. NOT GOOD ENOUGH GET BACK TO WORK!