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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in City of London, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Transactions (21%)
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Website (21%)
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Login (12%)
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Transfer (5%)
Live Outage Map Near City of London, Greater London, England
The most recent Nationwide outage reports came from the following cities: Poplar, Bromley, Colindale, Waltham Cross, London, Croydon, Lewisham, Southwark, Tottenham, Brentford, Hounslow, Northolt, Wembley, Harrow and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Login | |
| Bromley |
Transactions | |
| Colindale |
Transactions | |
| Waltham Cross |
Website | |
| London |
Website | |
| Croydon |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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sandy overall
(@overall_sandy) reported
from
Romford, England
@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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NJG1001
(@njg1001) reported
@AskNationwide Hi, my son has banked with you for 15+ years and now applied for his first mortgage. A ‘system issue’ is preventing the correct rate from being applied but no one will look at it for 5 days. End of Stamp Duty holiday looms! Help!
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Marion Fallon 🇨🇮 #repealedtheeight
(@marionpfallon) reported
@AskNationwide It seems to have been over 7 working days for my switch to have been completed? Had a text last Tuesday, saying switch was done. Why so long?
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Dr Angela Walsh
(@Tabsterw8) reported
@AskNationwide Lip service!
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Real
(@Real48008596) reported
@AskNationwide Hi Libby, thank you for your response. But how does yesterday’s confirmation of ‘money will be with you by 5pm’ change to this mornings response of ‘sorry will take 3-5 working days as it’s in transit’. Usually processes progress forward, unless you work on a backwards method?
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Reuben Hall
(@tetisiwa) reported
@AskNationwide I've been trying to apply for your credit card through the app but everytime it gets to the credit check step the website has an error. What should I do next?
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FedoraGoat // 🏴🟨🟥🇵🇸
(@FedoraGoat_) reported
@AskNationwide Getting stuck at Step 1: Check all your details are correct. Stuck as in it won't continue to the Perform Eligibility check page. Applying for a FlexStudent. Please help.
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SMV
(@MissSmallVoice) reported
@AskNationwide Thanks Sherrie. In this climate of huge amount of scams etc. , it's a bit of a worry. Should I call the fraud team just to make sure no one was trying to access our accounts in the branch? CCTV would show it was not us.
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syed iliyas hussain
(@unmanili90) reported
@AskNationwide Staff schooled in Customer Service Basil Fawlty Style
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Lauren Gray✌🏼
(@14UR3N_) reported
@AskNationwide hi I have two charges on my account under Uber but myself and Uber have no receipt of those purchases can you help
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John Turnock
(@turnock_john) reported
@AskNationwide just transferred my account and service is pretty poor so far and issues not resolved. I will now have to travel into a branch to sort. Not good.