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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in City of London, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Transactions (30%)
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Website (14%)
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Login (11%)
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Transfer (7%)
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Withdrawals (2%)
Live Outage Map Near City of London, Greater London, England
The most recent Nationwide outage reports came from the following cities: Cricklewood, London, Dagenham, Enfield Town, Wood Green, Orpington, Golders Green, Wembley, Barking, Harrow, Lewisham, Newham, Tottenham, Bermondsey and Tower Hamlets.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Dmitri Old (@DmitriusOld) reported from London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Who Cares (@ihatetimBL) reported from Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Richard Lingard (@RichardPLingard) reported from City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Hannah Moyne (@hannah_moyne) reported from Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Michael (@MichaelLeHarvey) reported from Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Richard Lingard (@RichardPLingard) reported from Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Dmitri Old (@DmitriusOld) reported from London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Keighley West (@KeighleyWest) reported from Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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It's me, John (@johnrahers) reported from Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Who Cares (@ihatetimBL) reported from Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Connor (@connorlol) reported from Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Julian Budd (@redmanjules) reported from Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Angry (@Palouisea) reported from Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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chris (@chris59806030) reported
@AskNationwide Disappointing that a loyal customer cannot make their account joint and it’s easier to move to a new bank as I can utilise the current account switch service for opening a new nationwide account.
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Linze (@linsey1404) reported
@AskNationwide So I can't access my money via online banking for at least 5 working days!!! I'm not in the country at the moment and wanted to transfer money
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chris (@chris59806030) reported
@AskNationwide why does your website say to visit in branch to make an individual account joint when you will not do it anyway?
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@abla (@Abla_Kan) reported
@AskNationwide There was a tech issue. Now I think that's solved but I need to input my card number which I don't have.
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Shandel McAuliffe (@SDMcAuliffe) reported
@AskNationwide Further to the above, I did DM as requested and was just asked to contact their customer services team directly - which I’ve clearly already done without success. Such a farce! And to top it off, I got a letter in the post saying that if I renew with them they’ll drop the charge.
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Linze (@linsey1404) reported
@AskNationwide the app won't let me transfer my money.. It is saying there is a service issue and that you are working on it... Is this correct?
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Linze (@linsey1404) reported
@AskNationwide Software is up to date, I've just tried to log into online on a friends device (completely different type to mine) and the issue is exactly the same, so it must be at your end
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Andrea Mattis (@AndreaAnn_M) reported
@AskNationwide Can someone at NE give me a call to sort what is something super simple please? I cannot sit and wait for another 13 mins or more- it’s frustrating and tbh the customer telephone service has not been great at all
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James Turner (@JamesTu21286596) reported
@AskNationwide Respectfully this is extremely unfair and can cause unwarranted problems and multiple issues which Nationwide would be obligated to deal with including refund of call charges, especially as some countries can cost between 4-5 pounds per minute to call.
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Andrea Mattis (@AndreaAnn_M) reported
@AskNationwide I’ve never had a problem with NW app or online banking in the 7 yrs I’ve been with you until today! I actually panicked thinking someone fraudulently got into my account because I’ve never had a problem with logging in. I also don’t believe that NW don’t have my mob number