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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in City of London, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (32%)
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Mobile App (28%)
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Login (28%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near City of London, Greater London, England
The most recent Nationwide outage reports came from the following cities: London, Islington, City of Westminster, Fulham, City of London, Waltham Forest and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Islington |
Website | |
| City of Westminster |
Website | |
| Fulham |
Login | |
| London |
Mobile App | |
| City of London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Manchester Food Tourist 🐝
(@DanDohertyBlog) reported
So that’s the @AskNationwide flex plus and credit card accounts closing - their bad customer service made me realise there are better accounts - @VirginMoney account not only gives you a better insurance cover (travel/phone/tablets/AirPods etc) - but they also pay interest 👋
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Kirstie Edwards
(@kirst_j_edwards) reported
@AskNationwide This has taken us to the same phone line. We need help to get home to the uk. Please advise. We need to speak to somebody in the UK who can help and who answers the phone.
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Suzy Muirhead
(@SuzyMuirhead) reported
@AskNationwide, I appreciate that you are trying to stop fraud but when it takes over an hour of calls to get your credit card unblocked there is something wrong with your customer service. PS credit card is still blocked.
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Debbi Williams
(@debbiorchid) reported
@AskNationwide #homeinsurance Just been advised by your home emergency claims team that following a 3am emergency call out yesterday, that you won’t replace parts in my main toilet cistern as I have another working toilet! Surely this is a joke???
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🌸Rebecca🌸
(@_LimbalRings) reported
@AskNationwide Let us hope so because if my bank pays someone now in the next few working days and I go over my overdraft then you will be responsible for paying my additional bank charges. Not myself.
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Manchester Food Tourist 🐝
(@DanDohertyBlog) reported
@AskNationwide Thanks, but I’ve already done that- you lock me out my account for failing security and then refuse access to the information you hold on me so I can check why I failed security questions - awful way to do business - it’s made me realise I stayed loyal for 20 years for nothing!
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Rob Johnson
(@vgnmnky) reported
@AskNationwide Further to this. Just received text from Nationwide saying I need to return T&C's for account to be opened. There's no link, and I haven't yet received a letter or email with anything to acknowledge/sign/return. I am an existing customer.
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Kirstie Edwards
(@kirst_j_edwards) reported
@AskNationwide We have virtually no signal… after an hour on hold this morning it cut out. Our children are distressed. We are distressed. You MUST help.
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Eggwood
(@edwardodc) reported
@AskNationwide six attempts to get through. Twice I’ve been cut off, twice it’s been silence and once I got put through to the wrong department. All this because your website is broken. Been with nationwide since I was a kid but really thinking of leaving
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KarenJ
(@Karen_J4) reported
@AskNationwide Thanks for your reply. It would be great if @AskNationwide could consider customers who don’t have access to the internet.