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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in City of London, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (27%)
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Transactions (26%)
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Transfer (22%)
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Website (12%)
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Login (12%)
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Withdrawals (2%)
Live Outage Map Near City of London, Greater London, England
The most recent Nationwide outage reports came from the following cities: Newham, City of Westminster, Mitcham, Islington, Southwark, London, Walthamstow, Hounslow, Tottenham, Enfield Town, Richmond, Muswell Hill and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Mobile App | |
| City of Westminster |
Transactions | |
| Mitcham |
Transactions | |
| Islington |
Transactions | |
| Southwark |
Website | |
| London |
Website |
Community Discussion
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Nationwide Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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me through a lens
(@me_throu_a_lens) reported
from
Enfield Lock, England
@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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sandy overall
(@overall_sandy) reported
from
Romford, England
@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy
(@LucyTurner_x) reported
@AskNationwide I put in a complaint and was told someone would get back to me within 5 working days. Haven’t heard from anyone, looks like Nationwide aren’t really bothered that they’ve upset a customer
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zachary f reeder
(@Zachary__reeder) reported
@AskNationwide You really are ignoring me huh? maybe caps will help I ALREADY HAVE CALLED AND WAS GIVEN NO HELP AND TOLD TO JUST REQUEST A NEW CHEQUE FROM HMRC
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SaveMoneyMakeMoney
(@Make_SaveMoney) reported
Get access to 5% interest on your money and an interest-free arranged overdraft for the first 12 months with our online current account @AskNationwide. Plus, for switching, if you're not yet a member, you could get £100. If you're already a member, you could get £125.
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zachary f reeder
(@Zachary__reeder) reported
Just a warning for everyone @AskNationwide customer service agents try and say you can't record the conversations with them, by uk law any company that warns you of recorded calls you can also record the calls that is their consent. Constant lies. I implore you to use anyone else
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LB
(@LB95LB) reported
@AskNationwide I've tried both - get the same issue every time still. Technical error or something like that. The card reader gives me a code, I input that and then I get a message saying it can't go through due to technical/service error.
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Martin Day 💙
(@sirdigbychicken) reported
@AskNationwide I've tried to send four codes to my mobile (number is correct) in the last 24 hours so I can use Internet Banking. (App is working but I prefer using a web browser on my desktop.) Nothing has arrived. Known problem, or just me?
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James Walsh
(@JamesWalsh72) reported
@AskNationwide I have already been onto the chat function and added details to the original complaint. Really disappointed in the lack of customer focus.
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Alexandra Mackenzie Smith
(@aamackenziesmit) reported
@AskNationwide Hi Claire - yes the word Error appears on the screen when a card is inserted the correct way. We have tried with 3 different cards always with the same result. Thanks Alex
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Chris Curtis
(@palace65) reported
@AskNationwide I'm a nationwide customer. I do not hold any savings with you. I know your interest rates are bad.
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Dean Aleam Deery
(@DeanAleam) reported
@AskNationwide apparently nationwide have no understanding and concept of money laundering. If you wanna get away with extorting people, head to nationwide. Public service, you're welcome.