Nationwide

Is Nationwide down in Hounslow, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hounslow, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hounslow, Greater London, England 04/24/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Transactions (28%)

    Transactions (28%)

  3. Website (14%)

    Website (14%)

  4. Login (10%)

    Login (10%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Hounslow, Greater London, England

The most recent Nationwide outage reports came from the following cities: Slough, Feltham, London, Wood Green, Golders Green, Wembley, Harrow, Uxbridge, Woking, Brentford, Islington, Croydon and Streatham.

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City Problem Type Report Time
United KingdomSlough Website
United KingdomSlough Transactions
United KingdomFeltham Login
United KingdomLondon Login
United KingdomSlough Website
United KingdomWood Green Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Hounslow, England

Latest outage, problems and issue reports in Hounslow and nearby locations:

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Michell38924826 Michelle G (@Michell38924826) reported

    @AskNationwide Good morning. I’m trying to download the app on iPhone but it’s not working. I click “get” on App Store and it just keeps spinning round. Can you help?

  • EatTrainMeno Vida Bennett (@EatTrainMeno) reported

    @AskNationwide @adriane_rosee I have the same issue. :-(

  • Provi_so Just One (@Provi_so) reported

    @AskNationwide Hi. We're abroad & only have the mobile app avail. but it doesn't yet show the IBAN we need to transfer funds from here to our account. We've no bank statement or Internet via PC where we are here, to find the IBAN. I recall it ends with sort code + a/c no. Help!

  • sophiadavis92 Sophia (@sophiadavis92) reported

    @AskNationwide when is the app going to be fixed, as can't transfer money and now stopping me being able to go out and collect prescription. It is not good enough. Was working fine 10 mins ago

  • DeeksNerissa Nerissa Deeks (@DeeksNerissa) reported

    @AskNationwide is the messaging service on your app no longer available? It doesn't seem to be working and I wanted to check a transaction.

  • ovationchris Chris Budd (@ovationchris) reported

    @SimonDenton2 @AskNationwide There was a great site I used to inform all firms in one go. Was great. But all that's happened is they have just sent me paperwork to fill in, ignore the information given to that service. Crackers.

  • steve_alarm 𝘚𝘵𝘦𝘷𝘦 𝘈𝘭𝘢𝘳𝘮 (@steve_alarm) reported

    @AskNationwide My NW debit card is getting constantly declined on an Amazon TV purchase. Despite 4 calls, NW unable to fix it - they blame VISA, VISA say they have no jurisdiction. Any way out of this Kafkaesque trap? 😩 I have no telly!

  • Brendaqs1 Brenda QS (@Brendaqs1) reported

    @AskNationwide are you aware that your payment app is not working properly. 2 payments rejected from 2 different cards in past 30 minutes. Sorted 1 another way but still need to make another payment from a particular account

  • purplemoonlurch David Makalaster (@purplemoonlurch) reported

    @AskNationwide hi, I have been unable to login to my app. It's just getting stuck on 'loading'. Have cleared the cache but nothing. Can you help, really need to make some payments. Cant login to my online bank as I dont have my details to hand. Thank you

  • StribleyJulie Julie Stribley (@StribleyJulie) reported

    @AskNationwide @Claire11152715 My app also isn't working 😭