Is Nationwide down in Hounslow, Greater London, England?
Some problems detected
Users are reporting problems related to: transactions, login and mobile app.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hounslow, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 19: Problems at Nationwide
Nationwide is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Transactions (28%)
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Login (23%)
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Mobile App (22%)
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Website (17%)
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Transfer (10%)
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Withdrawals (1%)
Live Outage Map Near Hounslow, Greater London, England
The most recent Nationwide outage reports came from the following cities: Acton, Islington, London, Slough, City of Westminster, Croydon and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 Acton |
Transactions | |
| Islington |
Mobile App | |
| London |
Login | |
| Slough |
Login | |
| London |
Login | |
| City of Westminster |
Transfer |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Hounslow, England
Latest outage, problems and issue reports in Hounslow and nearby locations:
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Colin B
(@CEXRCRAP) reported
@AskNationwide Your online bank via desktop is down. Not good service
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The G Tipster
(@GGoldberg86886) reported
@AskNationwide hi guys just set up an account with you guys but need to do the identity thing but the link is broken
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HampshireV3
(@HampshireV3) reported
@asknationwide How do you go paperless for an easy access savings account? It does not give me the option online, the name & account number changed within the last month and I received a statement via post. I do not want to receive paper statements.
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Joyce Webber
(@joycietrons) reported
@AskNationwide An amount has been deducted twice from my a/c. I want to speak to a person, not a bot, to sort it out. Online, the Messages facility is absent. The app is not capable of dealing with the problem.
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DoctorBohemiangirl
(@Bohemiangirl) reported
@AskNationwide Unfortunately it did not go very well. I'm asking why my account numbers are being sent out via email, then chatman asked me for the account number. I don't think that's what you do if there might be security issues, then he hung up on me.
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meg
(@meganfarmer14) reported
@SHEIN_Official @AskNationwide I have done this, and have had no help. SHEIN keeps telling me to contact nationwide. Nationwide tell me to contact SHEIN?
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fightthegoodfight
(@jamjam_ftgf) reported
@AskNationwide . Every single person I have spoken to has given duff advice re accessing an account for which I have a PoA registered with you. I have wasted endless hours on this and still cannot access the account online. And your AI on telephones is not customer friendly!!
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Mark Haynes
(@IQuitMuskspace) reported
@AskNationwide why is you chat service SOOOOO SLOW? NEARLY 20 MINS ... One simple question ... Multiple and duplicated 'security questions' and still no sensible response. Very poor.
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🐝 witnessed a lando win
(@lando4theWin5) reported
@AskNationwide I’m unable to log into mortgage manger says your having technical issues please can you let me know when it’s back up thanks.
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Dallen
(@Dallen1618) reported
@AskNationwide Your chat service is disgusting. Treating people like they’re a child. Hope “Hamza” looses his job for the way he went on 🙏🏻🙏🏻