Is Nationwide down in Richmond, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Richmond, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (31%)
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Login (28%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent Nationwide outage reports came from the following cities: Islington, City of Westminster, Watford, Walton-on-Thames, Fulham, London, City of London, Waltham Forest and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Website | |
| City of Westminster |
Website | |
| Watford |
Website | |
| Walton-on-Thames |
Login | |
| Fulham |
Login | |
| London |
Mobile App |
Community Discussion
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Nationwide Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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CreamyAngles
(@CreamyAngles) reported
@AskNationwide Thanks for trying but its too late. Your response is appreciated though. All my accounts were closed because I tried to help a lady politely from exposing herself at work. Her indecent exposure was intentional and her manager seemed to like it. Kilburn branch
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Rebecca Kay
(@BeckinChorlton) reported
@AskNationwide we started a mortgage application 3 months ago. I raised a complaint with an agent and still have no reference. I understand you’re stretched but this level of customer service is terrible. How does this get sorted?
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MonsieurPoseidon
(@ItzMrPoseidon) reported
@AskNationwide hey guys GoCompare is showing home insurance for £116 without any discount and Nationwide site is showing £113 with 25% discount for members for same policy with Nationwide
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Bearded Wonder
(@MeBeardedWonder) reported
@AskNationwide Members when you have issues include @Debbiecrosbie1 she is the new CEO of Nationwide Building society... Apparently a silver bullet for the society .... The fact she has apparently turned around TSB (debatable) ..they are giving her a salary of over 1.2m to help
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Caroline
(@caroline_1945) reported
@AskNationwide I am able to switch my mortgage deal, due to my term coming to an end. However your online mortgage manager is not working at all, the link fails on my PC and phone. Is this being resolved?!
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Helen Lucy
(@HelenLucy6) reported
@AskNationwide not a query but I just wanted to applaud your fraud team. Had a major panic over a transaction I know I didn’t make. The staff member sorted everything so quickly, cancelled any future payments, my card & issued a refund within 15 minutes. Best service I’ve had!
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zachary f reeder
(@Zachary__reeder) reported
Just to let people know @AskNationwide give you warnings on your account if you threaten legal action over them not providing the services they stated. Bully tactics and a half , issue was bad enough to give us compensation over so obviously we would of had a court case. ABYSMAL.
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ben
(@gaylaracroft) reported
@AskNationwide is the app broken rn?
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Bearded Wonder
(@MeBeardedWonder) reported
@AskNationwide How does the building society justify the high salary for the new CEO @Debbiecrosbie1 .. There a numerous issues and saver numbers are dropping ..
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Bearded Wonder
(@MeBeardedWonder) reported
@AskNationwide The new CEO of NBS @Debbiecrosbie1 ... Apparently a silver bullet for the building society .... The fact she has apparently turned around TSB (debatable) ..they are giving her a salary of over 1.2m to help fix your problems