Is Nationwide down in Richmond, Greater London, England?
Some problems detected
Users are reporting problems related to: login, mobile app and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Richmond, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Nationwide
Nationwide is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (31%)
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Mobile App (29%)
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Website (25%)
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Transactions (9%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent Nationwide outage reports came from the following cities: Hounslow, Hayes, London, Wembley, Kensington, Worcester Park, Waltham Forest, City of London, Islington, City of Westminster, Watford and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Login | |
| Hayes |
Transactions | |
| London |
Login | |
| Wembley |
Mobile App | |
| Kensington |
Login | |
| Kensington |
Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Bethany
(@BethToulmin) reported
@AskNationwide Can you confirm if you’ll bring this service back? Because I’m having to change banks otherwise. Your reply doesn’t answer me, it’s a copy and paste answer.
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Mr_E2023
(@MR_E1978) reported
@AskNationwide needed to see of issue with debit card, coughing due to covid so unable to talk need to sort tonight
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Ray Eccleston
(@rayebloxwich) reported
@AskNationwide Note says “Sorry, we’re unable to show you all account deatails at the moment” “This also means you’ll be unable to make payments from some accounts. We’re working to get things back to normal as quickly as we can”
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Mick Humphries 🇪🇺 🇬🇧🇫🇰
(@mickhump) reported
@AskNationwide Done that but the person then needs to redirect you and you go back in the loop if pressing keys or getting cut off. I have been trying to resolve a problem for the last hour. Last call was cut off while I was being transferred.
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Fabio Profumo
(@fabioprofumo) reported
@AskNationwide That’s really disappointing Babs. You say your offer is to help members with the cost of living crisis but those struggling to feed themselves and their families won’t be shopping @Fortnums - perhaps you can add some budget supermarkets. That would be a meaningful offer.
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Posh And Proud
(@PoshAndProud1) reported
Is it possible you could stop gaslighting us @AskNationwide with your ridiculous TV adverts? Your bank makes billions in profits off the back of people struggling, then makes nauseating ads telling us our financial problems would be solved if we put less milk on our cereal?!
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₿itcoin Ollie
(@BitcoinOllie) reported
@BidnesNunyo @AskNationwide I had to attend in person to withdraw MY funds. The system is impossible. 48 hours to process in stark comparison to #bitcoin, at the speed of light. Disruption incoming.
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Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide You can’t Jamie - I’ve written directly to your CEO and I’d she cannot respond to this this you cannot help. I’ve been through your complaints department and the people who have responded are dishonest. Covering up bad practices
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greta 2065
(@Tenebrae_Luc) reported
@AskNationwide I'm trying to access mobile banking but the screen keeps getting stuck on 'Talking to Nationwide'.
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Anna h
(@AnnaHensington) reported
@AskNationwide This tweet is an absolute joke. You locked me out of my "instant access" savings account and refused to help. My only course of action was to leave work and physically go into the branch and close my account. Goodbye Nationwide, never again.