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Nationwide

Nationwide down? Current status and problems in Richmond, Greater London, England

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 29% Login (29%)
  • 27% Mobile App (27%)
  • 25% Website (25%)
  • 12% Transactions (12%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Richmond, England

The most recent Nationwide outage reports came from the following cities: Harringay, London, City of London, Croydon, Tower Hamlets, Hackney, Hounslow, Hayes, Wembley, Kensington, Worcester Park, and Waltham Forest.

CityProblem TypeReport Time
Harringay Website 50 minutes ago
London Transactions 1 day ago
London Website 5 days ago
City of London Website 5 days ago
Croydon Transactions 6 days ago
London Website 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • simonnash
    Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • KeighleyWest
    Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • CharlieMcBrayne
    Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • clairelpetzal
    Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • BrownGFX
    Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • mcginn_maureen
    Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • connorlol
    Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • nigelvivian
    Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • KeighleyWest
    Keighley West (@KeighleyWest) reported from Hackney, England

    @AskNationwide oh shock horror! App ain’t working!!

  • VanessaWelham1
    Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • JoTolond
    Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • IngridMarsh_
    Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • KeighleyWest
    Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • RichardPLingard
    Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • GibsonAndy_1
    Andy Gibson (@GibsonAndy_1) reported

    @AskNationwide Hi what time are you open to actually speak to someone about a payment issue on my Nationwide account?

  • AndrewSWilson7
    Andrew Wilson (@AndrewSWilson7) reported

    @AskNationwide About half hour ago from a NatWest account. Maybe they're having issues idk

  • splphotouk
    Simon (@splphotouk) reported

    @AskNationwide Not sure if you've ever tried to use that function on your website but it's not fit for purpose. Half an hour and counting of waiting...

  • DyslexiaTeach
    Robyn (@DyslexiaTeach) reported

    Why is @AskNationwide STILL asking for EWS1 forms for mortgages for 4-storey buildings, despite guidance that they aren't needed, no cladding,remediation,or safety issues - but impossible to remortage or staircase. Owners of low buildings will not get these forms so we are stuck

  • nutrifit_twins
    Nutrifit_twins (@nutrifit_twins) reported

    @AskNationwide I am having issues receiving a payment from a person with a nationwide account. There seems to be an issue as I am not the only one.

  • lewispickles0
    Lewis Pickles (@lewispickles0) reported

    @AskNationwide When I try to login to online banking it says "Sorry we can't log you in at the moment" "We have a technical problem and are doing our best to fix it". Can you confirm if there's definitely an issue that is known and being worked on please?

  • nutrifit_twins
    Nutrifit_twins (@nutrifit_twins) reported

    @AskNationwide @AndrewSWilson7 I am having issues receiving a payment from someone with a nationwide account also.

  • ZoeBurg07325930
    Zoe Burgess (@ZoeBurg07325930) reported

    @AskNationwide My card keeps declining like what it seems many others... Last week waiting for incoming payments... I will be switching if we don't recieve a sorry we keep having problems gratitude payment

  • splphotouk
    Simon (@splphotouk) reported

    @AskNationwide I know you don't want your appalling customer service ***** washing aired on social media, and you'd rather I was kept on hold on the phone while I wait for someone in a call centre to fob me off, so I'll give it a miss thanks.

  • markstockham
    Mark Stockham (@markstockham) reported

    Hi @AskNationwide my son has just reinstalled your app but his (correct) details entered result in an error saying they are incorrect. Are you still having issues?