Is Nationwide down in Richmond, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Richmond, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Login (28%)
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Website (26%)
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Transactions (8%)
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Transfer (2%)
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Withdrawals (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent Nationwide outage reports came from the following cities: Worcester Park, London, Waltham Forest, Hounslow, City of London, Islington, City of Westminster, Watford, Walton-on-Thames and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Worcester Park |
Mobile App | |
| London |
Mobile App | |
| Waltham Forest |
Login | |
| Hounslow |
Login | |
| City of London |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Storey
(@StevenStorey007) reported
@AskNationwide, couldn’t your phone lines detect whether lines are open before putting you through security? Quite a faff digging out all the references you ask for only to be told to call back during “normal working hours”, which I guess means 9-5 but who knows?!
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Steve Craig
(@ISOPSteve) reported
@AskNationwide No links. Just says there is a problem with your ISA transfer request, please call within the next 5 working days on 0800 4643032 between 9am-7pm mon/fri 9am-12pm Sat. Seems legit?
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Rhys McDonald
(@rhysmcd1882) reported
Firstly @AskNationwide your bank closes my Visa dispute despite evetything I have gave as evidence secondly I call your office hangs up several times then thirdly I call back and you are closed after getting told you were busy helping other customers can you help me
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Lynsey
(@Lynsey0085) reported
@AskNationwide Sent a DM however someone eventually answered and fixed my issue in 2 mintues. 20 minutes after being on hold.
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Terence Eden
(@edent) reported
@AskNationwide not sure I understand. It's the mobile payment service. I want to sign up on my mobile. Is that possible?
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Seann Crowe
(@CroweSeann) reported
@AskNationwide hi there. How do I get a replacement debit card ,as mine has stopped working in some ATMs. Thanks .
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Matt Eason
(@matteason) reported
@aktheknight @edent @AskNationwide Yeah, they're generally pretty meh. It took them forever to support contactless and Android Pay, they have a very shaky understanding of the direct debit guarantee and the online bank is straight out of 2005. Only with them out of inertia but I really should switch
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Chloe Simmons
(@chlosimmons) reported
@AskNationwide Hi Mel, I tried everything but the customer service agent was uninterested and inflexible after I waited on hold.
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𝔸𝕟𝕕𝕣𝕖𝕨 𝔾. ℝ𝕠𝕕𝕘𝕖𝕣𝕤
(@AndrewRodgers_) reported
Very unhappy customer today! Requested current account switch from @tescobankhelp to @AskNationwide only to find out #TescoBank are closing all current accounts anyway and my request was cancelled. I now need to go through the whole process again, which is just not good enough!
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Pete
(@Fergalson) reported
1 week (5 working days) and your useless systems and processes still have not returned my money. Admin and finance teams not taking calls from your customer service agents and your own complaints team missing their SLA on responding. I just want my money back @AskNationwide