Is Nationwide down in Richmond, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Richmond, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (27%)
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Login (26%)
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Mobile App (19%)
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Transactions (16%)
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Transfer (9%)
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Withdrawals (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent Nationwide outage reports came from the following cities: London, Kingston upon Thames, Mitcham, Paddington, Hackney, Acton, Islington and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Kingston upon Thames |
Website | |
| Mitcham |
Website | |
| Paddington |
Website | |
| Paddington |
Login | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@AskNationwide oh shock horror! App ain’t working!!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Xuedi Liu
(@xdliu1127) reported
@AskNationwide Thanks for the reply. Have just got off the phone - was informed there was an issues with valuation (this issue was resolved about two weeks ago) but this has not been reflected internally on your system hence application can’t progress. Please help!
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Chloé
(@FrenziedChloe) reported
@AskNationwide How do I access an online account to view when I can get a new mortgage rate? I was able to at one point but now it says it doesn’t have my email or number?
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binary-bot-trading
(@binarybotrading) reported
@AskNationwide how long will your payment authorization in the app be down? I need to make online payments and don't have access to my card reader; I rely on app working.
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Claire C🪁
(@Claire_Edberg) reported
@AskNationwide I went to the cashpoint at 21.20 tonight. I put my card in 1, tapped the number and amt (husband) was standing guard. Took ages to release my card then come up error. Moved to the next one, i did same thing, gave me my cash. Will it have gone out twice/left money in the slot
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Steven Garratt
(@SteveMonLabour) reported
from
Monmouth, Wales
@AskNationwide My card wouldn't work when I tried to leave a car park at 18.15 tonight. Payment was denied on my NCP parking pass. Was there an national issue?
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Matt
(@ItsMatt_Again) reported
@AskNationwide All of your branches have this issue because of the 4:30 closing time
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Black Shuck
(@PhantasmDog) reported
@AskNationwide Really helpful having your central Bristol branch close at 1300hrs on a Saturday. I mean when would people who work 9-5 do their banking? Certainly not during the week as you close at 1630hrs. I’ll just go another week without being able to access banking services.
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Black Shuck
(@PhantasmDog) reported
@AskNationwide Thanks Marcus. Ongoing issues with your banking app that apparently can’t be solved over the phone. The opening hours are ridiculous, just how are customers meant to access services face to face. It’s almost as though you don’t want us to.
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Claire Hewlett
(@enquisitiv) reported
@AskNationwide Currently on hold for 35 mins!?!?!?!? Ridiculous decline in service! Sort it out please!
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Claire Hewlett
(@enquisitiv) reported
@AskNationwide I am trying to unblock my pin for my card. How do I do this please? Now been on hold for 40 mins. Has there been a reduction in call centre agents? The service level has definitely declined since the pandemic. APPAULLNG!