Is Nationwide down in Richmond, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Richmond, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (29%)
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Login (29%)
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Website (24%)
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Transactions (11%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent Nationwide outage reports came from the following cities: London, Tower Hamlets, Hackney, City of London, Hounslow, Hayes, Wembley, Kensington, Worcester Park, Waltham Forest, Islington, City of Westminster, Watford and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Tower Hamlets |
Mobile App | |
| London |
Website | |
| Hackney |
Website | |
| Hackney |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Andrews
(@Crysander) reported
@AskNationwide The side bar of your main page after sign in - none of the links open on click. They function as long as you right click -> open new tab, or Middle Mouse click (which opens new tab) but they won't navigate to the link within the current page.
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Adrian
(@acpiatti) reported
Over 30 minutes of tasteless music and “we apologise for the delay...please continue to hold..”, failing to reach @AskNationwide, want to open bank account for my daughter. All her friends are with @StarlingBank. This loyal @AskNationwide customer thinking they might be right?
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THULSA DOOM
(@Thulsa_Doom69) reported
@AskNationwide is there a problem with Visa payments?
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Jen
(@sassybadassy15) reported
@AskNationwide I'm trying to decrease my overdraft in the app but every time I put in an amount it kicks me out of the app saying there's a service issue but I see on the website every thing is working fine. Is there any other way I can decrease it please?
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CedarUnicycle23
(@CedarUnicycle23) reported
@AskNationwide hello I am wondering if you have a support email I can email you ask regarding an issue I have
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彡☄☆ Ð ã ñ ì ë ĺ ☆☄🌙🇬🇧 BLM🖤
(@DanielM2K20) reported
On app trying update my contact information Email phone number don't tell me this only be done on website if you're then app is supposed make life easier not more difficult @AskNationwide
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JOD
(@jackod2103) reported
@AskNationwide I got my replacement card today and tried to order something online, but when it went through the website said the bank blocked it
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mysteriousgal
(@mysteriousgal) reported
@AskNationwide Why have all my saved payees suddenly disappeared? I've made payments to them as recently as a month ago but for some reason they have all disappeared? From both my Flexplus and Flexdirect accounts. Have you had some kind of system issue?
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Chris Andrews
(@Crysander) reported
@AskNationwide I can't remember specifically which ones, but several help articles went to a removed page link, and I can't get past a certain stage in your New Account Application because the browser loses track of what step I'm on. It's still showing me as 'step 1' even though it is on step 3
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Lucy Oliver
(@LucyOli02121343) reported
@AskNationwide I can't add money into my help to buy Isa? Anyone know how I can fix this, it says I can add £0.00