Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Richmond, Greater London, England 02/12/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (29%)

    Website (29%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent Nationwide outage reports came from the following cities: City of London, London, Islington, City of Westminster, Watford, Walton-on-Thames, Fulham, Waltham Forest and Hackney.

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City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Website
United KingdomIslington Website
United KingdomCity of Westminster Website
United KingdomWatford Website

Community Discussion

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Nationwide Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @AskNationwide oh shock horror! App ain’t working!!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Pontyprop Sel Roberts (@Pontyprop) reported

    @AskNationwide Hi Mel, sorry for the delay in my response. I used a different browser and logged in to the main N'wide website, and successfully engaged in an online webchat. I suspect that my normal browser (Google Chrome) requires that the cache needs clearing. Comments?

  • JaneMeneely JaneMeneely (@JaneMeneely) reported

    @AskNationwide trying to send euro payment to France. Online says technical problem try again in a few minutes. Tried yesterday & today same issue. Is there a problem with your site?

  • MHough_PGA Matthew Hough (@MHough_PGA) reported

    @AskNationwide Sherrie ive complained about this manytine and all it causes is more stress and hassle yet nothing ever changes. Just the same old rubbish service. Not going through it all gain. As a bank im done with you guys.

  • karen_flynn Karen Tennents girl 🏴󠁧󠁢󠁳󠁣󠁴󠁿 💙 (@karen_flynn) reported

    @AskNationwide Also I can’t visit the branch as it’s miles away since all the local branches have been closed down.

  • Dizzyjimbo91 Dizzyjimbo91 | TTV | YT | FB | Content creator (@Dizzyjimbo91) reported

    @vuecinemas i also tried to speak to 2 customer service agents who refused to help me with this issue by disconnecting the call not offering me a solution to the issue @AskNationwide willing to help me with a possible dispute for lack of service or product ?????

  • IKantPissant Immanuel Kant (@IKantPissant) reported

    @AskNationwide Poor service...smacks of trying to keep his money for as long as possible...

  • SteveAUK2 SteveA (@SteveAUK2) reported

    @AskNationwide Is your online banking account application working?

  • IKantPissant Immanuel Kant (@IKantPissant) reported

    @AskNationwide Visiting the branch in leeds is inconvenient and time consuming. This process is not good and old fashioned... Even when he gets s cheque it will it will takes days to clear. He needs the money this week and nothing in the communcations we have received suggested a problem.

  • NiGhT_HaWk_88 Nicky Howells (@NiGhT_HaWk_88) reported

    @AskNationwide I've had 4 online transactions declined in the last 24hrs, 3 last night and then another one this morning but I'm unsure why as I had used my card yesterday lunch time with no problems. Is there a reason for this please?

  • johneharvey john harvey (@johneharvey) reported

    @AskNationwide I’m able to access flex plus account and isa via the app, but visa credit only showing a current balance and, when I tap to see transactions it repeatedly states “timed out”. This is concerning as the stated debit balance is far higher than expected. Advise please