Nationwide down? Current status and problems in Richmond, Greater London, England
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Richmond, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (30%)
- Mobile App (27%)
- Website (25%)
- Transactions (11%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map Near Richmond, England
The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Tower Hamlets, Hackney, Hounslow, Hayes, Wembley, Kensington, Worcester Park, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Website | 2 days ago |
|
City of London
|
Website | 2 days ago |
|
Croydon
|
Transactions | 3 days ago |
|
London
|
Website | 6 days ago |
|
Tower Hamlets
|
Mobile App | 6 days ago |
|
London
|
Website | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Connor (@connorlol) reported from Paddington, England@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Steve Brown (@BrownGFX) reported from Kingston upon Thames, England@AskNationwide We have separate login credentials but all accounts are in joint names
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Maureen McGinn (@mcginn_maureen) reported from Ealing, England@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Dmitri Old (@DmitriusOld) reported from London, England@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Keighley West (@KeighleyWest) reported from Hackney, England@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
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Keighley West (@KeighleyWest) reported from Hackney, England@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Mike Fuller (@ninepine) reported from Banstead, England@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Richard Lingard (@RichardPLingard) reported from City of London, England@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Steve (@Steve36624360) reported@AskNationwide I need to speak to someone about a child’s flex one account. All branch lines are saying they are closed. Who can help me??
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Thornycorn19 (@thornycorn19) reported@AskNationwide I’ve recieved a cheque from my old bank for reimbursement of account charges on an account that’s been closed for over 2 years! Problem is it’s in my old name and I got married 2 years ago! Can I still cash it in branch if I take marriage certificate?
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Baz Watson (@BazWatson) reported@AskNationwide Yea it didn’t stop the problem but I’ve now added you as a contact and hopefully that works. A professional body such as NW shouldn’t have that problem in the first place though. Managed to get through on the phone in time. Buuuut will prob deal with complaints dept at some point
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G-O-I (@TheGophergod) reported@AskNationwide I cant see a customer number or passcode on the mortgage offer from you . When is this normally sent ?
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Ad (@ad_potter) reported@AskNationwide your adverts are ****
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Amanda Bingham (@bingers72) reported@AskNationwide why does it say Eltham open, but no one there. It's freezing, website says it's open. No note in window. Not good enough, terrible customer service.
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Pickle Chick (@_ilikeyourbow) reported@AskNationwide What about those who are most comfortable working in an office in a designated area with their team - this been taken away from them & replaced w/ a desk booking system. WFH & intranet self-serve MH info aren't substitutes for human contact & physical teamwork. Profit > employees
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teachypiano 🏳️🌈 (@teachypiano) reported@AskNationwide Done, its still not working…
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liv 🖤 (@brokennnsmile) reported@AskNationwide do we get compensation for when systems went down? i was left for 6 hours unable to eat or get home due to delayed payments.
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crhiled (@crhiled) reported@AskNationwide Nope because my old one stopped working. I had to order one and it says its being delivered but I hadn't put in any of my personal details so I don't know how it knows where to deliver it to...