Is Nationwide down in Richmond, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Richmond, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (32%)
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Login (29%)
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Website (25%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent Nationwide outage reports came from the following cities: Hayes, London, Wembley, Kensington, Worcester Park, Waltham Forest, Hounslow, City of London, Islington, City of Westminster, Watford, Walton-on-Thames and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Transactions | |
| London |
Login | |
| Wembley |
Mobile App | |
| Kensington |
Login | |
| Kensington |
Withdrawals | |
| Kensington |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@AskNationwide oh shock horror! App ain’t working!!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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S.E.H Kelly
(@sehkelly) reported
@AskNationwide We last spoke to your team over an hour ago after a 30-minute hold (taking time on hold to hours over the last 48 hours). Two days taken off work. Freezing young family. The service is so bad it is genuinely insulting to my family.
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Mark Tomkins
(@MarkTomkins6) reported
.@AskNationwide on hold for 1.5 hrs **every day** for the last week trying to get through. Branch the week before who couldn't help directed me to call. Says you're open 9-5. How do I get to speak to someone? Pls don't give me the covid 'we're really busy' brush off. Me too.
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Effy Beezus
(@effy_b4) reported
@AskNationwide there’s an issue with funds being released from a refund into my account. Would you be able to help me?
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Kevin Briston
(@brissy1960) reported
@AskNationwide I wish to add my wife's account to my Internet banking app..do I have to create another account...of can it be done when I sign in ??
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Katie
(@KatieLouiseN) reported
@AskNationwide Are you experiencing issues today? Our joint account and my partners current account have had all our debit card payments decline all day and when I log in on the app I can't see the current account, it only shows our mortgage.
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Mehrdad
(@AyoubiMehrdad) reported
@AskNationwide Hi, can I get access to bank statements from 2007?
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S.E.H Kelly
(@sehkelly) reported
@AskNationwide @MoneySavingExp Please someone help.
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Raymond Bickley
(@RaymondBickley2) reported
@AskNationwide It hasn't done so before so it's very disappointing in your service
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James
(@James30181388) reported
@AskNationwide I want someone to call me today! You block my card every time I use it abroad, EVERY ******* TIME! Now to fix it I’ve had to call you, from America! Now that call has cost me over £60! Because you don’t call foreign numbers which I have, and you block everything
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James "Wobbly RamPack"
(@WoblyRampack) reported
@AskNationwide Hi! Had my debit card blocked for an innocent online transaction. To unblock have had to ring your fraud line - 15 minutes on hold so far and no info on how long I will have to wait. Just banal muzac and a beep every 30 seconds. How to get help please? Will it be 1 hour, 2 hours?