Is Nationwide down in Richmond, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Richmond, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (29%)
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Website (24%)
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Transactions (12%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent Nationwide outage reports came from the following cities: Hackney, City of London, Hounslow, Hayes, London, Wembley, Kensington, Worcester Park, Waltham Forest, Islington, City of Westminster, Watford and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Website | |
| Hackney |
Mobile App | |
| City of London |
Mobile App | |
| Hounslow |
Login | |
| Hayes |
Transactions | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Raymond Bickley
(@RaymondBickley2) reported
@AskNationwide No doubt that will happen, someday. Shame the banks want customers to deal in the future of things yet the banks still operate in years gone by? Banks offer this & that, yet they only work that suits themselves and old ways of doing things, which of course frustrates the customer
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Viresh
(@Viresh6times) reported
@AskNationwide I can't find how to start an online chat on the page, could you help?
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Douglas Chadwick
(@dac5256) reported
@AskNationwide is there a problem with nationwide accounts? . Mobile App not working, transactions failing online and your phone lines backed up with over 30 minutes wait . Your website is saying everything is normal. Please advise.
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S.E.H Kelly
(@sehkelly) reported
@AskNationwide We have home insurance with emergency repair cover and have been cancelled TWO DAYS RUNNING. Please help us. We are pleading with you. My wife is on hold right now ... so far 29 minutes, in a freezing house and freezing, crying child.
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Mrs Louweezy
(@MrsLouweezy) reported
@AskNationwide I may as well not bother being with a ‘high street’ bank if it’s not open the hours I require. May as well just be with an online provider as I’m getting no additional customer service
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Susan Guise
(@sistersue61) reported
@AskNationwide Husband can’t register in online banking or open app to view joint savings account. I have no problem. Tried calling to register his details, currently on 4th call of over 45 minutes wait, despite wait time being given as over 10 minutes??
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Raymond Bickley
(@RaymondBickley2) reported
@AskNationwide It hasn't done so before so it's very disappointing in your service
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Mark Tomkins
(@MarkTomkins6) reported
.@AskNationwide on hold for 1.5 hrs **every day** for the last week trying to get through. Branch the week before who couldn't help directed me to call. Says you're open 9-5. How do I get to speak to someone? Pls don't give me the covid 'we're really busy' brush off. Me too.
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Broken Sword - Agent of Chaos
(@ApurvaModessa) reported
@AskNationwide Your app is absolutely YAK! Constantly crashes and doesn't even open anymore. Wtf is wrong with it!?
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Dr Suze Kundu
(@FunSizeSuze) reported
@AskNationwide Hello! I'm trying to make a CHAPS payment, but I am getting an error message saying "We're sorry. We are unable to process your request at this time. Please try again later." Your service status says there are no issues. Could someone look into this for me? Thanks!