Nationwide

Is Nationwide down in Richmond, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Richmond, Greater London, England 03/29/2024 05:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Transactions (35%)

    Transactions (35%)

  3. Transfer (17%)

    Transfer (17%)

  4. Website (6%)

    Website (6%)

  5. Login (5%)

    Login (5%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent Nationwide outage reports came from the following cities: City of Westminster, Hayes, Tower Hamlets, Southwark, London, Mitcham, Hammersmith, Islington, Leatherhead, Stanmore, Hackney, Watford, Harringay, Kingston upon Thames and Camden Town.

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City Problem Type Report Time
United KingdomCity of Westminster Transactions
United KingdomHayes Mobile App
United KingdomTower Hamlets Transactions
United KingdomSouthwark Transfer
United KingdomLondon Transactions
United KingdomLondon Transactions

Community Discussion

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Nationwide Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Stuckinlondon1 Stuckinlondon (@Stuckinlondon1) reported

    @AskNationwide Hi, not sure why you’d send me letters saying I have access to online banking for my savings account but tell me I can’t login because you’re still checking stuff....

  • Stuckinlondon1 Stuckinlondon (@Stuckinlondon1) reported

    @AskNationwide It said I can register and login immediately

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • Longtallphalla1 Longtallphallacy (@Longtallphalla1) reported

    @AskNationwide I can't believe you don't understand the point I'm making. So if I can't complete the application either IN BRANCH OR ONLINE how do I get the account for my son? Ask the tooth fairy? Honestly, the Nationwide customer service is beyond a joke.

  • neil_piller Neil Piller (@neil_piller) reported

    @AskNationwide how can I request a replacement card. Has been couple of instances now now where it isn't working

  • MRobson85 Mark Robson (@MRobson85) reported

    @AskNationwide Hey, has Nationwide stopped deposit’s and payments to Binance? As I was having issues this morning.

  • grahambolton Graham Bolton (@grahambolton) reported

    @AskNationwide Unusual Activity letter. No problem - will sort tomorrow

  • rowandoesdnd Rowan Does D&D (@rowandoesdnd) reported

    Hey @AskNationwide Is there any way we can digitally reset our PIN numbers or find out what they are? With contactless usage I’ve forgotten what it is. I have the app and access to internet banking.

  • JoColli14177094 Jo Collins (@JoColli14177094) reported

    @AskNationwide yesterday I reported fraudulent activity on my card and today Nationwide’s refund arrived in my account no messing or having to explain myself just a simple refund - now that’s what I call service

  • amberrdx amber (@amberrdx) reported

    @AskNationwide hi, i meant on online banking there doesn’t seem to be monthly statements for my help to buy isa so are you able to produce these for me?