Nationwide down? Current status and problems in Richmond, Greater London, England
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Richmond, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (30%)
- Mobile App (28%)
- Website (24%)
- Transactions (11%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map Near Richmond, England
The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Tower Hamlets, Hackney, Hounslow, Hayes, Wembley, Kensington, Worcester Park, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Website | 1 day ago |
|
City of London
|
Website | 1 day ago |
|
Croydon
|
Transactions | 3 days ago |
|
London
|
Website | 5 days ago |
|
Tower Hamlets
|
Mobile App | 6 days ago |
|
London
|
Website | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Maureen McGinn (@mcginn_maureen) reported from Ealing, England@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Mike Fuller (@ninepine) reported from Banstead, England@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Keighley West (@KeighleyWest) reported from Hackney, England@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Keighley West (@KeighleyWest) reported from Hackney, England@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
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Dmitri Old (@DmitriusOld) reported from London, England@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Richard Lingard (@RichardPLingard) reported from City of London, England@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Connor (@connorlol) reported from Paddington, England@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Steve Brown (@BrownGFX) reported from Kingston upon Thames, England@AskNationwide We have separate login credentials but all accounts are in joint names
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Cathi (@CathiHickford) reported@AskNationwide I press the log in button after putting in my details and it 'loads' for a few minutes then says "whoops something went wrong please try later" at the top. Repeated last night and this morning on several different browsers and devices. My Internet is fine. My details are correct.
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Greg S (@g4j4s4) reported@Ben_Spence23 @AskNationwide I will service has been shocking from start to finish and now twitter staff ain’t bothered to
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Ray Milo (@RayMilo1) reported@AskNationwide my banking app says ‘establishing secure connection’ and then stalls. The only workaround I have is to uninstall the App and then reinstall, go thru hoops and then I get on first time. Then problem repeats. Can you please look into / resolve?
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Josh Lane (@citymariner) reported@tarasis Arghh I was hoping beta 3 would fix it. Never had a problem with any betas before with @AskNationwide - same issue with it sat ‘talking to Nationwide’
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Jimmy (@jimich38) reported@AskNationwide @777jilllll It just spins & spins & will not open. I reported earlier & was just told to delete app & download again. This is not the answer as there’s clearly a problem with the app.
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Joshua J F (@JoshuaJF4) reported@AskNationwide my friend send a payment from Germany using the BIC on Friday 1st October. It is still not in my account. Any ideas why and is it normal to take more than 4 working days? Thanks
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Greg S (@g4j4s4) reportedTaken me over 12 weeks to open a savings account with @AskNationwide . 2 complaints resolved and shut down even though it’s still not open absolute scumbags. Shocking service! #typical
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Rob Mills (@a_millsonwheels) reported@AskNationwide Really Jo? How many times do I need to before I get some help? I haven’t been counting but it’s more than 3.
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Ray Milo (@RayMilo1) reported@AskNationwide Have you tried reading my first tweet? That’s exactly what I’ve done 4 times now. Works when reinstalled. Then reverts to same problem. Please advise if anyone else is reporting the same problem
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Stuart Langridge (@sil) reported@AskNationwide Fair enough. It would be a cool thing to offer, though! Maybe pass on the suggestion to your website project managers or similar? It'd be lovely.