Is Nationwide down in Richmond, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Richmond, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (59%)
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Website (19%)
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Login (11%)
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Transactions (7%)
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Transfer (4%)
Live Outage Map Near Richmond, Greater London, England
The most recent Nationwide outage reports came from the following cities: Waltham Forest and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Mobile App | |
| London |
Login | |
| Kingston upon Thames |
Website |
Community Discussion
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Nationwide Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@AskNationwide oh shock horror! App ain’t working!!
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Vrushika Valand
(@vrushika_valand) reported
@AskNationwide I’ve had 3 letters telling me it’s not been resolved and it’s being delayed. I’ve specifically asked for phone calls and my request is ignored. My concerns are not a priority at all it seems. I’m truly shocked by the service I’ve received since joining. It’s appalling.
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HRH Princess Caroline
(@CarolinePrice99) reported
@ChaseSupport hi if I transfer £15k into a chase account what interest rate will I get? Currently with @AskNationwide with an awful rate.
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Iona Brand
(@MikeIona) reported
@kirstywellcoat You really ought to @AskNationwide about that. Full service banking from a mutual society.
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Jessica Buck
(@jessica16_x) reported
@AskNationwide hi my sister had her phone stolen last night & she’s worried about her Apple Pay being used fraudulently (although hopefully whoever has stolen it can’t access her details) however she would like to put a freeze on her card, can she do this online or in store only?
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Vrushika Valand
(@vrushika_valand) reported
Honestly worst customer service ever. Do not open a bank account with @AskNationwide
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Rachel Edwards
(@Rachel13Ed) reported
@AskNationwide I’ve tried calling but your phone lines appear to be down. How do I arrange to pay in a large sum of cash following a charity collection please?
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Lord Alan of Chaol Ghleann
(@harriet1dog) reported
@AskNationwide @EnglandFootball Serious question nationwide my in laws went to try and get an appointment to open an account they were told we don’t do appointments and just pointed to a pc, they don’t know how to use a pc. How can you help them open an account with you?
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Vrushika Valand
(@vrushika_valand) reported
@AskNationwide Hi Sherrie, what exactly are you looking into? I’ve asked for a call not a chat service. I didn’t get a call yesterday and I will be closing my account with you guys.
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The_incredible_sulk
(@badgerfoulbowel) reported
@AskNationwide is it possible to pay international through the App, or do you have to do this via web access?
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Gwynedd Lloyd
(@gwyneddll) reported
@AskNationwide Also, this is all a crisis partly because they have been slow, then gave us a 3 week extension that includes 2 days of public holidays…