Is Nationwide down in Richmond, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Richmond, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Login (26%)
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Website (25%)
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Transactions (9%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent Nationwide outage reports came from the following cities: Wembley, Kensington, Worcester Park, London, Waltham Forest, Hounslow, City of London, Islington, City of Westminster, Watford, Walton-on-Thames and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Mobile App | |
| Kensington |
Login | |
| Kensington |
Withdrawals | |
| Kensington |
Website | |
| Worcester Park |
Mobile App | |
| London |
Mobile App |
Community Discussion
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Nationwide Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@AskNationwide oh shock horror! App ain’t working!!
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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WilliamwallaceX25
(@wallacewill17) reported
@AskNationwide You didn't show me or my family respect, after 20 years of being a customer, you refused to extend my mortgage..and told us to sell our house two weeks before xmas, you caused my family a lot of stress... you suck @AskNationwide I will never forgive or forget #myenemynationwide
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Keith Wise
(@Atreides55) reported
@AskNationwide Please do so. I’ve now spent almost an hour trying to find out about a mortgage application where the last update from Nationwide was 19th May. Tried Broker Chat before phoning but that took me down a cul de sac. Now have another appointment so have got absolutely nowhere.
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xXmegga stream Xx
(@Chrisupton9595) reported
@AskNationwide @ashlilou88 I'm also facing same Issue payments usually cleared by 00:15 guaranteed but today I've nothing that's due to go into bank.
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xXmegga stream Xx
(@Chrisupton9595) reported
@ashlilou88 @AskNationwide Same here nightmare and now they don't respond either , customer service at its best and that's not likely why they said no issues has they don't have a clue what there doing.
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Joanne Dean
(@dean_joanne) reported
@AskNationwide Not really got time to get on for a third time. Get the “team” to fix it and notify affected users
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xXmegga stream Xx
(@Chrisupton9595) reported
@ashlilou88 @AskNationwide Bank transfers are working perfectly fine , it's Bacs and other payments that ain't getting processed it seems
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Jenna
(@Jenna04270508) reported
@AskNationwide why Is your app always down but the website says services running normally?
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Joanne Dean
(@dean_joanne) reported
@AskNationwide is there really a known issue which means new debit cards aren’t working? Just got told the only solution is to go to a branch (!) and withdraw OTC
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xXmegga stream Xx
(@Chrisupton9595) reported
@ashlilou88 @AskNationwide Definitely , seen your response to them that your partner needs get home but can't due to nationwides issue , it's not good at all and nationwide should get the system checked for faults or technical issues and inform it's customers .they don't understand the impact can have.
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stop. cafe bar
(@stopcoffeeshop) reported
@AskNationwide Shameful. You are part of the problem not the solution.