Is Nationwide down in Richmond, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Richmond, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (41%)
-
Website (22%)
-
Login (20%)
-
Transactions (12%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent Nationwide outage reports came from the following cities: City of London, London and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Login | |
| City of London |
Login | |
| London |
Website | |
| City of London |
Transactions | |
| City of London |
Website | |
| Waltham Forest |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
-
Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
-
Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
-
Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
-
Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
-
Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
-
Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
-
Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
-
Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
-
Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
-
Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
-
Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
-
Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Joanne
(@joannethejenius) reported
@AskNationwide I can't get through via any of the options. Clearly you still have major issues. This is infuriating.
-
Jamie Knapper
(@JmeKnapper) reported
@AskNationwide hi, I'm having issues with transferring money from my Lloyds account to my Nationwide help to buy ISA account. The account number field is 8 digits, the one in my ISA paybook is 9, and there is no sort code. What do I do?
-
Lucia Klencakova
(@LuciaKlencakova) reported
@AskNationwide I am using the nationwide app yes, I have however originally registered over the phone if that has anything to do with the issue.
-
Blondi72
(@sunnylancs) reported
@AskNationwide Hi Scottish Power has taken £918 direct debit yesterday in error. Should be £114. How can I get this back urgently?
-
Alex Cresswell
(@Vonny_001) reported
@AskNationwide Well you aren't here to help. We were due to have a meeting with your mortgage advisor today and we haven't received the meeting invite and nobody has tried to call us. I had to take time off work for this call. Pretty disappointing and I imagine lost revenue for you.
-
Muriel Russell
(@murielrussell) reported
@AskNationwide Hello. So I have checked online. I’m not getting the error but the transactions are still not showing (at least 2 that are recent should be showing at coming ) and the statement of 1st May is still not available. When is that due to come out?
-
Em
(@Emzlifetank) reported
@AskNationwide extremely concerned my new ISA from nationwide has not been opened after a month no communication whatsoever and money has been taken out of my old ISA with no correspondence from nationwide. Help?!
-
Ben Cox
(@BenC_uk) reported
@AskNationwide I'm afraid your 'chat with us' feature on the website isn't currently working (click the 'Chat with us' button and it disappears, then nothing happens - there's an error in the console about it). I've tried a couple of browsers.
-
Archius|James 🇬🇧❤️🇳🇴
(@ArchiusEU) reported
@AskNationwide Hiya, I can't make purchases online please help
-
Matthew Keeling
(@M_Keeling) reported
@AskNationwide can you help me with a payment query please?