Is Nationwide down in Richmond, Greater London, England?

@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

@AskNationwide Hi there, I'm wondering when I shall receive the documentation for a account which I have opened via telephone call on the 7th of May? Was told 5 working days I should receive this in the post heard nothing as of yet

@AskNationwide @paulfayers This is not a browser, device, or connection specific issue. Why is this taking so long for your team to fix?

@NationwidePress your social media team are giving customers a fraud helpline number which supposedly operates 24/7! I’ve tried numerous times and told to call during normal hours! Terrible service! @AskNationwide

@AskNationwide I got a text from you about activity on my card which they say is now blocked, can someone help confirm if this was actually yourselves? Thanks!

@AskNationwide hello my partner and I have applied for a joint flex plus bank account. On 9.05.21 and we’re told we would hear back in 5 working days but have had nothing?

@AskNationwide , For over a week I have been repeatedly trying to see my credit account online. When I login it says systems working normally, but when I try to access credit card account, I just get '...we seem to be experiencing technical problems. Anyone else having the same?

@AskNationwide It just says , The refunds process for unsuccessful entries may take up to 3-5 working days to be returned back into your account, after this time if you have still not received these, please contact your bank and they should be able to push this transaction through

@AskNationwide why are you still closed so many times a week .you don't even do a full day .open up and help england to recover

@AskNationwide trying to register online with my CC. Keeps on saying try later. Is there a problem?

@j9jingo @AskNationwide Is it working yet? Mine worked after a couple of restarts of my phone.