Is Nationwide down in Richmond, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Richmond, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Login (29%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent Nationwide outage reports came from the following cities: City of Westminster, Watford, Walton-on-Thames, Fulham, London, City of London, Waltham Forest, Hackney and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Website | |
| Watford |
Website | |
| Walton-on-Thames |
Login | |
| Fulham |
Login | |
| London |
Mobile App | |
| City of London |
Website |
Community Discussion
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Nationwide Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Adam G
(@AdamG63309811) reported
@AskNationwide Hi, trying to deposit money on an online casino but saying bank unable to authorise? Yet I've deposited this evening with no issue. Am I blocked?
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Genial Harry Grout
(@Harry_Grout_) reported
@neilhay3s @YesterdaysBrit1 Went into the @AskNationwide the other day and asked for some help to sort out some payments as I didn't have a card reader. Got handed a tablet and told (nicely) to do it myself.
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john & libby
(@johnandlibby) reported
@AskNationwide Sorry Nationwide, again you got it wrong, telling your customer to fill in a complaint form! You simply are not focused on providing a good customer experience, we have banked with you for circa 40 years, but you have failed to respond to the changing and remain competitive
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Joshua Zatorski
(@ZatorskiJoshua) reported
Been waiting over 4 months for a mortgage from @AskNationwide. Made a complaint about the excessive wait times (14 working days between each correspondence). Complaint response delayed twice and on the response date they failed to contact me. Any advice @MoneySavingExp?
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ExplainingMoney.co.uk
(@ExplainingMoney) reported
4. @AskNationwide complete this weeks list, they’re still offering £100 for new customers to switch to one of their Flex accounts. (Excl. Basic) Open new or switch into existing account, switch just include 2 direct debits and switch date must be within 10 working days.
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Sam Manny
(@manny2473) reported
@AskNationwide Interesting. I received a letter 4 weeks ago saying you are increasing my mortgage interest payments because of previous BOE rate rises. Didn’t get an email then and didn’t see any savings account interest increase on your website. One way traffic I fear.
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Lynnski 💙
(@lynndwilson61) reported
@rhm_thomson @AskNationwide I'm still looking....couldn't get it down to any reasonable level without paying a massive excess. Very disappointed with Nationwide 😐
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Julia Bramble Ph.D.
(@JuliaBramble) reported
I usually put off doing things like calling organisations because the process can be so convoluted & often not helpful. But I had a query about my mortgage & called & spoke to 2 people at @AskNationwide today & they couldn’t have been more helpful! Great service thank you!
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SpringY
(@NicholasHartl20) reported
@AskNationwide Piss poor service yet again? been on hold over half an hour to find out the previous agent has not done what they said they were going too, then get the phone put down on me for sweet fa
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Dr Dutchscientist, maligned by Nature 🇳🇱
(@dutchscientist) reported
@AskNationwide Well, the completion is tomorrow. I will certainly file a complaint, but the problem is that this blunder endangered completion. That is the real problem. I will be angry, but only once completion is done.