Nationwide down? Current status and problems in Richmond, Greater London, England
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Richmond, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (30%)
- Mobile App (27%)
- Website (25%)
- Transactions (11%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map Near Richmond, England
The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Tower Hamlets, Hackney, Hounslow, Hayes, Wembley, Kensington, Worcester Park, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Website | 2 days ago |
|
City of London
|
Website | 2 days ago |
|
Croydon
|
Transactions | 4 days ago |
|
London
|
Website | 6 days ago |
|
Tower Hamlets
|
Mobile App | 7 days ago |
|
London
|
Website | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Richard Lingard (@RichardPLingard) reported from City of London, England@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Keighley West (@KeighleyWest) reported from Hackney, England@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Me? (@Mr_ML07) reported from Richmond, England@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Dmitri Old (@DmitriusOld) reported from London, England@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Maureen McGinn (@mcginn_maureen) reported from Ealing, England@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
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Connor (@connorlol) reported from Paddington, England@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Stephen McClay (@SMcClay29) reported from Hounslow, England@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Mike Fuller (@ninepine) reported from Banstead, England@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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CassieN - Solidarite avec la France (@CassNdu) reported@AskNationwide @EnglandFootball Meanwhile my debit card was being declined and my trip to the supermarket was wasted. How about you stop virtue-signalling stuff like this and sort your failing IT systems instead. Absolutely fed up with being let down by you. Mutuality doesn't seem to work for me at least...
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cni (@Claire11152715) reported@AskNationwide hi none of my transactions have been taken from my account today ? Is there an issue ?
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Deborah Wilson (@Deborah51540713) reported@AskNationwide What the hell is happening with Nationwide banking. Surely not another computer issue??? I am getting all sorts of messages in my account that cheques are clearing but I never deposit cheques!! I had £45 pounds in my account from an unknown source today and now it
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Keighley West (@KeighleyWest) reported@AskNationwide Yea and all my payments were showing, I didn’t have any problems using my card. I’m going to call customer services now to discuss closing my accounts
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Michelle Bills (@shellbills) reported@AskNationwide It isn’t no there have been issues all day as you will know and it’s still ongoing it’s not resolved at all
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Bob Griffiths (@Baa_90123) reported@AskNationwide I'm having issues with your banking app. Every time I open it, it gets stuck saying "connecting to nationwide". I've had this issue before and usually reinstalling the app fixes the problem however it's not helped this time. Is there anything else I can try?
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Michelle Bills (@shellbills) reported@AskNationwide when will the issue with pending card transactions be sorted 17 hours now and still not rectified beyond ridiculous I do t want an automated reply just sort it out already looking at different banks
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Big Man Ry (@owlsfan4eva1991) reported@AskNationwide this is an absolute piss take your site down yet again all day, I’m now overdrawn cos payments have come out of my account and you’ve authorised them when I should have had a payment incoming which you’ve now blocked, worst bank ever
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darrenmdr (@darrenmdr) reported@AskNationwide @shellbills Had exactly the same issue. Thought it would be resolved by now but clearly isn't.
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Mick Dutton (@MickDutton2) reported@AskNationwide hi is there an issue with direct debits and standing orders. Some of my monthly payments are not showing as paid on my account.