Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Richmond, Greater London, England 02/26/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Login (28%)

    Login (28%)

  3. Website (27%)

    Website (27%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent Nationwide outage reports came from the following cities: Worcester Park, London, Waltham Forest, Hounslow, City of London, Islington, City of Westminster, Watford, Walton-on-Thames and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App
United KingdomWaltham Forest Login
United KingdomHounslow Login
United KingdomCity of London Mobile App
United KingdomCity of London Mobile App

Community Discussion

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Nationwide Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @AskNationwide oh shock horror! App ain’t working!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Lallyk01 Katy Roberts (@Lallyk01) reported

    Hey @AskNationwide I’ve just been forced to drive miles to the nearest branch to pay a cheque in, as you closed my local one, only to find it unexpectedly shut and the cash point not working!! The Post Office don’t take cheques either. How am I expected to access my account??

  • GB_DaveAnt Dave Anthony (@GB_DaveAnt) reported

    @AskNationwide problem accessing accounts this morning... What's up? @NewsForAllUK @GBNEWS

  • mwatt48605570 m watt (@mwatt48605570) reported

    @AskNationwide Hi, I’ve tried to check some payments from 2018 but app tells me I can only o back 18 months. How do I access the pdfs mentioned in the banking app? Thanks

  • katieamarsh katherine 🦒 (@katieamarsh) reported

    @AskNationwide hi, my address has been updated for the last couple years, yet letters are still being sent to my parents old house… help pls

  • millions24s millions24s (@millions24s) reported

    @AskNationwide There has been a problem ——— Your transaction has not been complete we are unable to process this request at present. please try again later . i tried sending a payment to a new payee

  • js86100625 js (@js86100625) reported

    @AskNationwide Your mobile app keeps crashing. It has been doing so ever since I joined the bank. Never had problems with the Halifax app and I regret switching now. From an exasperated customer, FIX YOUR BLUDDY APP!!!! How difficult can it be???

  • mickhump Mick Humphries 🔶 🇪🇺 🇬🇧🇫🇰 (@mickhump) reported

    @AskNationwide @nomoneyforbeer Yes you have received reports. I have the same problem and have reported it. Perhaps you should forward this thread to Joe Garner so he can speak to someone and maybe the members will get some action on an issue that has been going on for over a year 😡

  • TheBeardedAxe Joey PFC (@TheBeardedAxe) reported

    @AskNationwide My debit card has stopped working and my current account is no longer appearing in my online banking - what is happening?

  • GB_DaveAnt Dave Anthony (@GB_DaveAnt) reported

    @AskNationwide Hi, through the app. I'll try the website

  • crels Crels F (@crels) reported

    @AskNationwide been charged twice on my card/contactless in error. How do I get my money back? Thanks in advance.