Nationwide

Is Nationwide down in Richmond, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Richmond, Greater London, England 03/24/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (28%)

    Login (28%)

  3. Website (24%)

    Website (24%)

  4. Transactions (11%)

    Transactions (11%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent Nationwide outage reports came from the following cities: London, Hackney, City of London, Hounslow, Hayes, Wembley, Kensington, Worcester Park, Waltham Forest, Islington, City of Westminster, Watford and Walton-on-Thames.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomHackney Website
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomHounslow Login
United KingdomHayes Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @AskNationwide oh shock horror! App ain’t working!!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • cjamob colin James (@cjamob) reported

    @AskNationwide Thanks Pauline, I've used the advice and made application to make international transfer. I did this last Saturday (over 7 days ago) and it's not left my account. I'm returning their own money transferred to me...if there was a problem with the transaction I would like to know 😔

  • rnzz99 Rob Nicholson (@rnzz99) reported

    @AskNationwide Can’t set up on line banking as it’s not recognising the codes I used during set up. I need to know what the issue is with the transfer. If it’s stopping the £200 incentive then I want to stop the set up.

  • Mavis78986156 Mavis (@Mavis78986156) reported

    @AskNationwide why is it impossible to get through to you. As a new customer it is very frustrating.

  • BeardedBob7282 Bearded Old Codger (@BeardedBob7282) reported

    @AskNationwide Well you certainly failed this morning. Of the two working counter positions, one was taken up by the same customer the entire time I was in the place, effectively meaning that only ONE position was actually dealing with the customers.

  • SimonHa16973727 Simon Hall (@SimonHa16973727) reported

    @AskNationwide @DianaAward Stop trying to be everyone’s mate Nationwide. You are not here to help. You are a business that purely exists to make money. I had a contract with you for buildings insurance. My wall collapsed in a record breaking storm, and guess what? You avoided all responsibility.

  • robcruss Rob C (@robcruss) reported

    @AskNationwide Our mortage is up for renew in Jan and would like to discuss our options. We have looked online to do it ourselves but feel a chat with someone would help

  • Pandora_js Pandora Summerfield (@Pandora_js) reported

    @AskNationwide She had a letter addressed to her from Social Work Dept of the Council. Letter from school not on the list you highlighted. Think you need to review list as you’ve lost a customer for life. Wonder how many others you’ve lost

  • eagle_personal TAtwo 🦆 (@eagle_personal) reported

    @Metro_Bank @MetroBank_Help Your service is shocking No app again Stupidly long wait on phone Switching to @AskNationwide soon thank God Sure it was easier for Clooney and co to access that money in Oceans 11 than on your app

  • garabaldired Shaun Toole (@garabaldired) reported

    @AskNationwide I need help with my switch - something is going wrong.

  • stefspag82 Stef Spagnoli (@stefspag82) reported

    @AskNationwide trying to open a new joint account. After soft credit check I click to go through to apply and it says there is a problem. Tried a number of times and with different browsers. Is there an issue with the system?