Is Nationwide down in Richmond, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Richmond, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (40%)
-
Website (25%)
-
Login (17%)
-
Transactions (13%)
-
Transfer (4%)
-
Withdrawals (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent Nationwide outage reports came from the following cities: Waltham Forest, City of Westminster, London, Hackney, Islington and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
Login | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| Hackney |
Mobile App | |
| London |
Website | |
| Islington |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
-
Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
-
Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
-
Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
-
Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
-
Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
-
Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
-
Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
-
Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
-
Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
-
Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Brandon Meakin
(@messimeaks99) reported
@AskNationwide hi I’ve just tried making a transaction and I’ve had a text saying my card is blocked but can’t reply please can somebody help
-
Lisa Dolphin
(@LisaDDolphin) reported
@AskNationwide hi yes every website when i make a payment snd select app as confirmation option
-
Sparky Reddookami
(@Sparky15756) reported
@AskNationwide I'm having trouble making an international payment, is there any problems with that service right now?
-
Shona Stephen
(@SStephenQCHA) reported
@AskNationwide Thanks Karen. It does seem like information that should be available on the website.
-
Daniel Muir
(@danielmuir) reported
@WeLookSideways @triodosuk That's too bad 😐. @AskNationwide is not as gold star ethical but does have a lot of good ethics, and the customer service is good in my experience...
-
Chris Andrews
(@Crysander) reported
@AskNationwide Here's a video I just recorded of me using your website, this is my second browser attempt after Chrome, and it's been like this for months. I start trying to left click, this doesn't work on the sidebar at all. Right click and middle mouse (opening in new tab) works.
-
Sharon Curzon
(@SharonCurzon9) reported
@AskNationwide Hi yes he's sent me Money many times before never had an issue he banks with nationwide aswell and done it from the ATM in branch I am the only payee saved on there so definitely right details
-
Kate Quaife Knight
(@kateqknight) reported
@AskNationwide They also cancel your card without notice due to “unusual activity” leaving you stranded ! over 20 years a customer #furious #BadCustomerService #leavingawomanwithoutmoney
-
🌟LilScotsAngel🌟💙
(@lilscotsangel) reported
@AskNationwide why is it only ever Stagecoach card reader my card gets declined on, also it’s now asking in shops for me to put card in for pin and contactless not working?
-
markhughes
(@markhughes) reported
@AskNationwide Building Society who I've used for decades because they are still a mutual and generally decent service and ethics are sliding into dark patterns. Sending more & more supposedly service related emails which are actually marketing disguised to bypass my preferences