Nationwide status: access issues and outage reports

Problems in the last 24 hours in Hillingdon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hillingdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hillingdon, England

The most recent Nationwide outage reports came from the following cities: Slough.

City	Problem Type	Report Time
Slough	Mobile App	2 months ago
Twickenham	Login	2 months ago
Hounslow	Login	4 months ago
Hayes	Transactions	4 months ago
Wembley	Mobile App	4 months ago
Hounslow	Login	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Hillingdon, England

Latest outage, problems and issue reports in Hillingdon and nearby locations:

• 
  Adam Rees-Taylor (@adamreestaylor) reported 7 minutes ago from Kingston upon Thames, England

  @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 9 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

• 
  Steve Brown (@BrownGFX) reported 16 minutes ago from Kingston upon Thames, England

  @AskNationwide We have separate login credentials but all accounts are in joint names

• 
  Who Cares (@ihatetimBL) reported 16 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Maureen McGinn (@mcginn_maureen) reported 20 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Stephen McClay (@SMcClay29) reported 25 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

• 
  Who Cares (@ihatetimBL) reported 29 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

• 
  Nigel Vivian (@nigelvivian) reported 34 minutes ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  Who Me? (@Mr_ML07) reported 40 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christopher Freeman (@cmdfreeman) reported 4 minutes ago

  @AskNationwide Would love to but your app is down. I’m in the midst of a switch and already regretting it. You’re not a serious bank.

• 
  Ryan Gerrard (@RyanLGerrard) reported 9 minutes ago

  @AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.

• 
  CJ © 📷 (@photo_cj) reported 12 minutes ago

  @AskNationwide No, it's okay. Decision made as there is also reduced branch access to consider. If you don’t already have digital access, then you are basically stuffed! After 30years loyalty, we are too old to get all technical with new phones & expensive hardware along with broadband etc

• 
  Steve Hammal (@hammal6474) reported 13 minutes ago

  @AskNationwide I will, thanks. The manager in question needs to be removed from any customer facing role if persecuting old and vulnerable people is what she classes as doing her job 🤬🤬🤬

• 
  Premier League tour (@IAmtheRedeemer) reported 13 minutes ago

  The new update for the @AskNationwide app is so useful. Being able to view your PIN and card details inside the app is a massive help.

• 
  Jasmin Keppie (@JasminKeppie) reported 14 minutes ago

  Been loyal customer to @AskNationwide for 16 years but having two current accounts with them every year and because I can’t afford to save not getting the £100 bonus totally has put me off banking with them now.

• 
  Francis Wilcox (@Tel_Wilcox) reported 14 minutes ago

  @AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔

• 
  Ric M. (@revoraman) reported 14 minutes ago

  @AskNationwide At last, a positive response from Nationwide after the abdication of Customer Care by the could-not-care-a-fig woman I spoke to on Saturday from inside the Branch. Thanks, Nathan.

• 
  Holly 🇺🇦 (@HoZiegler) reported 20 minutes ago

  @AskNationwide When will faster payments issue be fixed I need to transfer money urgently

• 
  Ron Winn (@RonsRant) reported 21 minutes ago

  @AskNationwide A simple question [no personal details] AskNationwide & I have. You want AI to help me. Is it capable? The answer is Yes or No. A techical question which AI is unlikely to be capable of answering.