Nationwide

Is Nationwide down in Hillingdon, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hillingdon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hillingdon, Greater London, England 11/17/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Hillingdon, England

Latest outage, problems and issue reports in Hillingdon and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • stevescants steve scantlebury (@stevescants) reported

    @AskNationwide Hi I have been trying call but wait is so long. I have just been waiting and somebody’s answered and put the phone down. This is so infuriating.

  • MattAshman17 Matt Ashman (@MattAshman17) reported

    @Laura_coucill @AskNationwide Yes working fine now

  • 1958Minerva Lesley ❤️#nhslove❤️ (@1958Minerva) reported

    @AskNationwide Thank you. That was speedy & appreciated. I shouldn't have been messed around on the phone as I was especially as that fact isn't clearly available on the website. Please pass my comments on to the relevant department.

  • MatthewHuntxr Matthew (@MatthewHuntxr) reported

    @AskNationwide Yes, I’m clicking on the switch to nationwide from the drop down list on my flex direct account

  • jimich38 Jimmy (@jimich38) reported

    @AskNationwide @Baahuballii The app is now working again on 15.1 beta 4 that was released yesterday.

  • mjb8028 Mark Bush (@mjb8028) reported

    Is there an issue with @AskNationwide card payments at the min (about half hour ago) just paid for parking, haircut and some food and all seemed to take ages to go through

  • Monkeygaarden Daneel Monkeygaarden (@Monkeygaarden) reported

    @AskNationwide Hi, mortgage account has disappeared from App/Online banking. Have reported via the website & it says that could take 5 days to reappear. Why would this happen?

  • GeckoRusty RustyGecko (@GeckoRusty) reported

    @AskNationwide Why are you the only bank in the country not to allow scan cheques into your app? If you can't find programmers I can help. If your management can't see why it's important, get jobs in another bank before you go under. See Monzo etc.

  • milkyjoseph Joe Tiedeman (@milkyjoseph) reported from Cheltenham, England

    @MattAshman17 @AskNationwide I believe they have code which makes the app only work on GA releases, any developer or public betas just don’t work, on purpose. The stock response is simply that they don’t support beta releases. 😔

  • KrojanUK Kro (@KrojanUK) reported

    @AskNationwide Can Nationwide members adjust the contactless limit down from the new £100 limit? I don't feel comfortable or happy with that amount if my card happens to get lost and someone unscrupulous finds it and has a mini spree at my expense.