Nationwide status: access issues and outage reports

Problems in the last 24 hours in Hillingdon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hillingdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hillingdon, England

The most recent Nationwide outage reports came from the following cities: Richmond.

City	Problem Type	Report Time
Richmond	Login	7 days ago
Slough	Mobile App	2 months ago
Twickenham	Login	3 months ago
Hounslow	Login	4 months ago
Hayes	Transactions	4 months ago
Wembley	Mobile App	4 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Hillingdon, England

Latest outage, problems and issue reports in Hillingdon and nearby locations:

• 
  Maureen McGinn (@mcginn_maureen) reported 3 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Who Me? (@Mr_ML07) reported 5 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

• 
  Nigel Vivian (@nigelvivian) reported 12 minutes ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 17 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

• 
  Who Cares (@ihatetimBL) reported 30 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

• 
  Steve Brown (@BrownGFX) reported 35 minutes ago from Kingston upon Thames, England

  @AskNationwide We have separate login credentials but all accounts are in joint names

• 
  Who Cares (@ihatetimBL) reported 46 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Stephen McClay (@SMcClay29) reported 57 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

• 
  Adam Rees-Taylor (@adamreestaylor) reported 60 minutes ago from Kingston upon Thames, England

  @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  johnny (@johnny_0789) reported 2 minutes ago

  @AskNationwide your service is ridiculous. Called twice and agent called Chelsea dropped the call on me and was rude

• 
  pog 🦧🎷🐛 (@pogpoggfrog) reported 2 minutes ago

  @AskNationwide fix ur website i want my student just eat voucher code RIGHT NOW

• 
  Tom Morgan (@twmorgan11) reported 3 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  daisy macvicar (@daisy_macvicar) reported 3 minutes ago

  @AskNationwide I’m currently unable to get into my account as it says “if you’ve forgotten your password” and I’ve followed the steps using the card reader to try and log in. It’s not allowing me to as it say there’s a issue and to restart the app

• 
  Duncan Gillespie (@DuncsGillespie) reported 3 minutes ago

  A big SO to the customer service @AskNationwide Orpington in setting up my Member Exclusive Bond.Other banks will just tell you to go home and do it online.But in branch it’s quick and more importantly safer, as it gives customers peace of mind from making mistakes #nationwide 🙌🏻

• 
  Tommybhoy79🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@ruchillbhoy79) reported 3 minutes ago

  On hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this 😡

• 
  BigFatLion (@BigFatLion) reported 9 minutes ago

  @AskNationwide @SteveB2706 Terrible website now on a laptop. Only thing that saves it is the old version. Fully prepared to take you to the ombudsman for making banking inaccessible to dyslexics.

• 
  Noah's nan 🩷 (@Noahjames_nan) reported 11 minutes ago

  @AskNationwide Thank you, I put the phone down on them as I was sure it was a scam but wanted to be sure!

• 
  Matabele Warrior (@bsisa16) reported 11 minutes ago

  @educationgovuk I hear I being charged 2.50 being late. At a very top Pri - School. It is not going to happen @Uber_Support. We Charge back @AskNationwide...you will pay my money back. There are cameras...I challenge the British Company working with Chinese Company in Shenzhen...pull out the CCTV.

• 
  Tamara G (@wacgirl) reported 14 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.