Nationwide status: access issues and outage reports

Problems in the last 24 hours in Hillingdon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hillingdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hillingdon, England

The most recent Nationwide outage reports came from the following cities: Twickenham, Hounslow, Hayes, and Wembley.

City	Problem Type	Report Time
Twickenham	Login	9 days ago
Hounslow	Login	1 month ago
Hayes	Transactions	2 months ago
Wembley	Mobile App	2 months ago
Hounslow	Login	2 months ago
Watford	Website	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Hillingdon, England

Latest outage, problems and issue reports in Hillingdon and nearby locations:

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 4 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

• 
  Maureen McGinn (@mcginn_maureen) reported 14 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Who Me? (@Mr_ML07) reported 15 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

• 
  Who Cares (@ihatetimBL) reported 31 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Adam Rees-Taylor (@adamreestaylor) reported 38 minutes ago from Kingston upon Thames, England

  @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

• 
  Stephen McClay (@SMcClay29) reported 46 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

• 
  Steve Brown (@BrownGFX) reported 51 minutes ago from Kingston upon Thames, England

  @AskNationwide We have separate login credentials but all accounts are in joint names

• 
  Nigel Vivian (@nigelvivian) reported 51 minutes ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  Who Cares (@ihatetimBL) reported 56 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🦋 (@_xnxnxs_) reported 6 minutes ago

  what a disgraceful experience i had in your kingston branch! @AskNationwide Simply requested help as i was struggling to open a bank account online. The lady i had had a bad attitude! After another question, she pretended not to hear me, randomly clicking with her mouse 1/2

• 
  Julie (@JulieMelvinator) reported 10 minutes ago

  @AskNationwide you chat help is an absolute joke!! You decided to block my payment to HMRC and I’ve now spent 45 mins trying to get in touch with them!! Why block my payment??

• 
  Jonathan Leigh (@LeighJonathan) reported 12 minutes ago

  @AskNationwide Hi Nathan I logged my concerns and asked for a response by email, which was an option on the form. I received a reply that did not even attempt to address my concerns. Just a list of contact numbers. Very poor customer service.

• 
  Chris Mollett (@CPFCmollett) reported 12 minutes ago

  @AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so

• 
  Christine Bickley 🇬🇧 (@bickley200) reported 12 minutes ago

  Was due to travel to DBX on 2nd March. Trying to claim back loss of AirB&B cost from @AskNationwide Flex Plus (covered by @avivaplc) and being told 'Underwriters are discussing it'. Checked Ts&Cs and we have complied with all. Anyone else having this problem? @Telegraph

• 
  louie (@rashyboyy) reported 16 minutes ago

  @AskNationwide Hi could you help me please? My card came last Monday but I still haven’t received my PIN. I would like to use my card to pay in cash, is there any other way of receiving my PIN? Thank You!

• 
  steve odonnell (@steveod21) reported 16 minutes ago

  @AskNationwide Is the banking app down? Haven’t been able to get on for 3 hours. Just times out.

• 
  Vivian Brickell (@TheOldDear) reported 21 minutes ago

  @AskNationwide are you having problems today March 2. Pension not in account - chap said it will be credited. When??

• 
  Mark Sowton (@SowtonMark) reported 22 minutes ago

  @AskNationwide How do I find out if you have blocked a genuine website after a previous hacking. I am NOT calling Customer Services.

• 
  Sheridan Birtwistle (@twwooer) reported 25 minutes ago

  @AskNationwide very intrusive process logging into my account online just now. Question after question. ¿Who ******** thought this was a good idea? After the interrogation had to login again