Nationwide

Is Nationwide down in Hillingdon, Greater London, England?

Some problems detected

Users are reporting problems related to: transactions, mobile app and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hillingdon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hillingdon, Greater London, England 08/13/2025 18:20

August 13: Problems at Nationwide

Nationwide is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Transactions (24%)

    Transactions (24%)

  2. Mobile App (22%)

    Mobile App (22%)

  3. Login (22%)

    Login (22%)

  4. Website (20%)

    Website (20%)

  5. Transfer (9%)

    Transfer (9%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Hillingdon, Greater London, England

The most recent Nationwide outage reports came from the following cities: Paddington, London, Acton and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomPaddington Website
United KingdomPaddington Login
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hillingdon, England

Latest outage, problems and issue reports in Hillingdon and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottmccreadyNI Scott #washyourdamnhands (@ScottmccreadyNI) reported

    @AskNationwide This was Bangor Co Down and I havnt got the date changed yet

  • JohnCoxon John Coxon (@JohnCoxon) reported

    The phone team told me that I could send a secure message online to close the account. They emailed back saying “here are the step by step instructions to use the website”. The instructions don’t work, which I indicated in my first message to @AskNationwide. (2/4)

  • rob11335577 Rob (@rob11335577) reported

    Well folks let me give you all a tip! Don’t put your money in @AskNationwide #nationwidebuildingsociety appalling customer service and certainly couldn’t give a toss about protecting your money!#Robots

  • tas8583 Tas Stokes (@tas8583) reported

    @AskNationwide hey guys, need some help. Struggling to make a payment on an app for something I want to buy. Declined by issuer it advises. Can you help? Thank you

  • SarahDawson83 Sarah Cregg (@SarahDawson83) reported from Bangor, Northern Ireland

    @elgoldave @AskNationwide Is it not working for you either?

  • K1lolima Kyle Jones (@K1lolima) reported

    @AskNationwide I'm suddenly having an issue paying for online purchases with my debit card details.

  • Rohailxfzal Rohail 🇵🇸 (@Rohailxfzal) reported

    @AskNationwide @woolyworth im having the problem 4 YEARS later 🤔

  • benpavord Ben Pavord (@benpavord) reported

    @AskNationwide Thanks Karen - with respect, we’ve tried that and received different information again. It’s not worth our emotional strain, we’re already broken by NW’s systemic incompetence.

  • RossAndrew999RN Ross Andrew RN FRSPH (retd) NHS Lifer 💙💚😷🚑 (@RossAndrew999RN) reported

    @AskNationwide This is a serious legal issue under the Equality Act that Nationwide just doesn't get.

  • steveandcherylr Steve Roberts (@steveandcherylr) reported

    @AskNationwide If that’s the only way we can fix it. I’ll try at 6