Is Nationwide down in City of Westminster, Greater London, England?
Some problems detected
Users are reporting problems related to: transactions, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 02: Problems at Nationwide
Nationwide is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Transactions (31%)
-
Mobile App (24%)
-
Login (21%)
-
Website (14%)
-
Transfer (9%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent Nationwide outage reports came from the following cities: London, Sidcup, Poplar, Hackney, Croydon, Southwark, Morden, Paddington and Cricklewood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Login | |
| Sidcup |
Login | |
| London |
Website | |
| London |
Website | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
-
Keighley West
(@KeighleyWest) reported
from
Hackney, England
@AskNationwide oh shock horror! App ain’t working!!
-
Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
-
Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
-
amanda
(@amanda11350524) reported
from
Ilford, England
@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
-
Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
-
Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
-
angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
-
Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
-
Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
-
Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
-
Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
-
Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
-
Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
-
Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
-
Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
-
Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
-
AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
amaan
(@amaan60908136) reported
@AskNationwide But everytime I have called I’ve been told there is nothing they can do is fustrating and your team being as confused as myself says it all to me that they do not what to do to resolve this issue
-
amaan
(@amaan60908136) reported
@AskNationwide Hi I have advised them multiple times as I said I called up your customer service team i also contacted the branch they all said they nothing they can do I’m stuck in a situation no one is able to help me with at all so yes I understand what you are saying
-
amaan
(@amaan60908136) reported
@AskNationwide Hi I have tried everything to sort this out and everyone has said they are not able to help or stutter when I’m ask them a general question they are as confused as I am in the situation and they told me honestly they do not know what to do
-
amaan
(@amaan60908136) reported
@AskNationwide Could you please help me out with this as it is very frustration having to do it every single time to make some payments it should be smooth sailing without and issue this process seems like I have gone backwards in the online banking industry
-
Anita Humphreys
(@AnitaShellabear) reported
@AskNationwide your outgoing payments are still not working sent faster payments over 2.5 hours ago new they’ve left my account but not reached the other.
-
Graham Williams
(@GrahW1981) reported
@Debbiecrosbie1 @AskNationwide @TLT_LLP you ask for help re a defaulted mortgage which I've provided. In doing so, you've put my life in danger, threatened, intimidated and run off the road and you ignore my correspondence. Profit before personal safety? You should be ashamed.
-
Simon Lock
(@SimonLock74) reported
@AskNationwide why are you blocking my nieces debit card she’s trying to buy an Oyster card. Is there an outage or something
-
Jay
(@scarlettcyclist) reported
@AskNationwide I've been waiting on live chat now for 2 hours with no response. I've got payment issues I need help with
-
Charles McManamy
(@csmcmanamy) reported
@AskNationwide I am in the middle of switching my current account to you to take advantage of the switching offer and have discovered that my new current account and exisiting mortgage have different customer numbers is this normal and will it affect the switch offer?
-
Jeremy Wood
(@excitedpixels) reported
@AskNationwide not going to lie your new app gives me a headache with the new look. Isn't it time you sorted dark mode with white on black for those that need it? Plus the app crashed like crazy when scrolling down. Hope you can fix all this. Thanks