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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (28%)
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Website (24%)
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Transactions (12%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent Nationwide outage reports came from the following cities: London, Poplar, Hackney, City of London, Hounslow, Wembley, Kensington, Worcester Park, Waltham Forest, Islington, City of Westminster and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Poplar |
Transactions | |
| Hackney |
Website | |
| Hackney |
Mobile App | |
| City of London |
Mobile App | |
| Hounslow |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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🌳 🔴Mark J Smith⚪️ 🌳
(@markjsmith49) reported
@AskNationwide hi, I’m trying to log into the nationwide app on my brand new phone but it keeps coming up with error after the initial set up 🤔
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Dr Rachel Stocker
(@RachelStocker) reported
from
Darlington, England
@AskNationwide hello, I'm trying to use your mortgage switching service online (existing customer switching to new deal) but the system appears to be down; any idea when it's meant to be back up and running again please? Thanks
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Mark
(@markbailey81) reported
The bereavement service offered by @AskNationwide is an absolute joke!
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Rona Lancaster
(@lancaster_rona) reported
@AskNationwide I have Flex Instant Saver 2 with £10k+ in it. My app says unless I fund the account it will be shut on 9th Dec and "You're not being paid any interest as the balance is zero". Explain or lose a customer.
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DAN PRICE 🌴
(@danbodyprime) reported
@AskNationwide I set up the payment, made a transaction to the payee, then it asked me again two days later for the same payee? I'm in Spain and had to borrow a card reader; now I cannot access my funds.
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Shaun Gee
(@JerryGe42936313) reported
@AskNationwide **Still NO reply NWide as you KNOW you don't need to make customers SUFFER financially by increasing mortgage rates every time bank of England does. Some other banks don't to SUPPORT their loyal customers. GREEDY, GREEDY, GREEDY N WIDE?
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FurtherFromTheTruth
(@FurtherFromTT) reported
@AskNationwide I've tried to use your (utterly useless) "message us" within app. Utterly pointless geeks!!!!!!! So, I want a simple answer. How do I close an account? Not one mention of this anywhere on the app. Frustrating is NOT the word I would use. Now help!!!!
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IzzyAndrews
(@IzzyAndrews2) reported
Getting really frustrated that @AskNationwide aren’t paying my direct debits after switching. I thought the Current Account Switch Service was meant to be seamless and easy - it’s just causing me more stress and work. Really regretting making the move to them. Not happy.
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barry hawkins
(@barryha72189544) reported
@AskNationwide Good Evening Nationwide can I get a 12 months of direct debit payments statement made to a direct debit customer
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Shaun Gee
(@JerryGe42936313) reported
@Debbiecrosbie1 @AskNationwide @BBCWatchdog CEO DEBBIE CROSBIE, why do NWide increase mortgage rates making LOYAL customers suffer every time BofEngland DOES, WHEN others banks don't to HELP their customers? Huge profits?