Nationwide status: access issues and outage reports

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Nationwide outage reports came from the following cities: City of London, Hackney, and Poplar.

City	Problem Type	Report Time
City of London	Website	2 days ago
City of London	Login	6 days ago
Hackney	Transactions	9 days ago
City of London	Website	1 month ago
Poplar	Mobile App	2 months ago
City of London	Transfer	4 months ago

Nearby cities with recent reports

Community Discussion

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Nationwide Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Angel (@dragonsangel01) reported 2 minutes ago from Poplar, England

  Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

• 
  Keighley West (@KeighleyWest) reported 8 minutes ago from Hackney, England

  @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

• 
  Sandra Dibble (@Dibbssa) reported 14 minutes ago from Walthamstow, England

  @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

• 
  Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported 31 minutes ago from Hackney, England

  @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

• 
  Sandra Dibble (@Dibbssa) reported 31 minutes ago from Walthamstow, England

  @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

• 
  amanda (@amanda11350524) reported 32 minutes ago from Ilford, England

  @AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept

• 
  Richard Lingard (@RichardPLingard) reported 41 minutes ago from Poplar, England

  @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

• 
  Julian Budd (@redmanjules) reported 41 minutes ago from Poplar, England

  @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

• 
  Craig Spencer (@craigspencer1) reported 42 minutes ago from Stratford, England

  @AskNationwide Can I extract my account transaction details from the mobile app? Having continual issues getting on through browser....

• 
  Keighley West (@KeighleyWest) reported 43 minutes ago from Hackney, England

  @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

• 
  Michael (@MichaelLeHarvey) reported 44 minutes ago from Stratford, England

  Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

• 
  Keighley West (@KeighleyWest) reported 56 minutes ago from Hackney, England

  @AskNationwide oh shock horror! App ain’t working!!

• 
  Richard Lingard (@RichardPLingard) reported 59 minutes ago from City of London, England

  @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aston Lord of Who 🦁 (@AstonoftheLord) reported 13 minutes ago

  @MichaelFra89678 @SkhTrains @AskNationwide Then maybe save some money like the rest of us and you will get a little bit of help. If you can’t save £100 by your age then you are not making good financial decisions.

• 
  Chris Hicks (@hicks_chris) reported 15 minutes ago

  @AskNationwide how do you access your exclusive online bond after it’s been opened if you bank with Virgin and not nationwide?

• 
  Donnachadh McCarthy (@DonnachadhMc) reported 16 minutes ago

  Bugger. Here we go again. Why are even @AskNationwide screwing their existing home insurance customers? Just got told I have a FORTY % increase in my premium for next year!! The @CooperativeBank did the same to me when I was a long time customer.

• 
  Mandy Sheridan (@MrsSherrec) reported 18 minutes ago

  @AskNationwide why at least once a month does my mortgage disappear from my app and the only way to fix it is by uninstalling and reinstalling the app. Its getting very annoying

• 
  Gemma H (@gem_gem14) reported 20 minutes ago

  @AskNationwide I have switched my bank over to you fully and still have no option setting up biometrics to remove card reader. Be coming an issue as can’t send my teenager funds if needed. How long after switching will this take to be an option?

• 
  Mark Wilson #NAFOfellas 🇬🇧 🇺🇦 (@MarkWil66911411) reported 21 minutes ago

  @AskNationwide Yes I got it in the end but unfortunately seem to be having the same problem again this evening

• 
  Peter McDermott💙 (@PeterMc_Dermott) reported 22 minutes ago

  @AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement

• 
  Neil cole (@Neilcol19002790) reported 24 minutes ago

  @AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website

• 
  daisy macvicar (@daisy_macvicar) reported 27 minutes ago

  @AskNationwide I’ve tried phoning and been hung up on as it says I’m not registered to telephone banking. I need to access my account as I’ve got payments I need to make. The card that says I need to put in to the card reader isn’t my card.

• 
  Small School RETIRED Teacher🙋🏻‍♂️ (@SmallSchool_KS2) reported 29 minutes ago

  @benjaminlfc @AskNationwide @ragrace1967 So your problem is..,?