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Nationwide

Nationwide down? Current status and problems in Stratford, Greater London, England

Some problems detected

Users are reporting problems related to: mobile app, login and website.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Nationwide

Nationwide is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 29% Mobile App (29%)
  • 29% Login (29%)
  • 23% Website (23%)
  • 12% Transactions (12%)
  • 4% Transfer (4%)
  • 2% Withdrawals (2%)

Live Outage Map Near Stratford, England

The most recent Nationwide outage reports came from the following cities: Croydon, Newham, London, Tower Hamlets, Poplar, Hackney, City of London, Dagenham, Kensington, Swanley, Worcester Park, Waltham Forest, and Islington.

CityProblem TypeReport Time
Croydon Transactions 47 minutes ago
Newham Login 1 day ago
London Website 2 days ago
Tower Hamlets Mobile App 3 days ago
London Website 6 days ago
Poplar Transactions 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • me_throu_a_lens
    me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • AgentGrizzle
    AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • redmanjules
    Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • RichardPLingard
    Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • overall_sandy
    sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • AgentGrizzle
    AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • lisajoyce33
    Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • connorlol
    Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • SandysBitxh_
    Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • JeffEnfield
    Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • RichardPLingard
    Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • emmadevoil
    Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • simonnash
    Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • clairelpetzal
    Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • MichaelLeHarvey
    Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • hannah_moyne
    Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • feprice25659765
    feprice (@feprice25659765) reported

    Worst customer services ever from @lifestyleservicesgroup @AskNationwide should be questioning their service provider for mobile phone cover. Shocking. Missing air pods. No accountability and shoddy phone repair aswell.

  • GoonerBurnett
    GoonerBurnett (@GoonerBurnett) reported

    @AskNationwide I'm not getting that, it says the service isn't working and to try again later

  • colleyd05
    Dennis Colley (@colleyd05) reported

    @AskNationwide Hi Lauren, their website stated 5 to 7 days.

  • hannahl_dawson
    Hannah Dawson (@hannahl_dawson) reported

    @AskNationwide Hi, my parents have insurance with you and have been loyal customers. They have been without heating for days due to a burst pipe and are getting ill - they are getting nothing from your customer service staff

  • AminaNassir2
    Aziza Nassir (@AminaNassir2) reported

    @AskNationwide Maybe you should help my son get his money back!

  • AmpersZA
    Nie Piet van der Merwe nie (@AmpersZA) reported

    @AskNationwide Just the ones you pay for. It is OK with my Samsung tablet. It was OK with my last debit card. It is only a problem with t ng e new card (where the CV number is in white on a black panel). I am going to have to zap my Note20 as may have caught a bug.

  • Graham10928755
    Graham (@Graham10928755) reported

    @AskNationwide my wages not in my account today my employer says their is problem with payments

  • bohemian
    bo-hemian 🇵🇸 (@bohemian) reported

    @AskNationwide So I can do this via your website but not the app? Thanks

  • hannahl_dawson
    Hannah Dawson (@hannahl_dawson) reported

    @AskNationwide They have been told this is covered on their insurance but still no joy. The house is absolutely freezing and people within the house have asthma - can you fix this urgently as it is genuinely making them sick.

  • TETSUGIN40
    TETSUGIN (@TETSUGIN40) reported

    @AskNationwide I'M SICK AND TIRED OF NATIONWIDE BAD CUSTOMER SERVICE AND LIES I'LL BE TAKING THIS FUTHER YOU'LL BE HEARING FROM SOLICITOR I'M SICK AND TIRED ALL THIS OVER £76 THANKS FOR TAKING THE CHRISTMAS SPIRIT AWAY