Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Stratford, including 0 direct reports.
- The most common problems reported in this area mention Website, Login, and Mobile App.
- Website (33%)
- Login (33%)
- Mobile App (17%)
- Transfer (17%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Nationwide
Nationwide is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stratford, England
The most recent Nationwide outage reports came from the following cities: City of London, Hackney, Newham, Tower Hamlets, and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Transfer | 15 days ago |
|
Hackney
|
Login | 17 days ago |
|
City of London
|
Website | 18 days ago |
|
City of London
|
Website | 23 days ago |
|
Newham
|
Login | 26 days ago |
|
Tower Hamlets
|
Mobile App | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
-
Sandra Dibble (@Dibbssa) reported from Walthamstow, England@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
-
Angel (@dragonsangel01) reported from Poplar, EnglandRight I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
-
Keighley West (@KeighleyWest) reported from Hackney, England@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
-
amanda (@amanda11350524) reported from Ilford, England@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
-
Michael (@MichaelLeHarvey) reported from Stratford, EnglandGenuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
-
Keighley West (@KeighleyWest) reported from Hackney, England@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
-
Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
-
Craig Spencer (@craigspencer1) reported from Stratford, England@AskNationwide Can I extract my account transaction details from the mobile app? Having continual issues getting on through browser....
-
Richard Lingard (@RichardPLingard) reported from City of London, England@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
-
Sandra Dibble (@Dibbssa) reported from Walthamstow, England@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
-
Richard Lingard (@RichardPLingard) reported from Poplar, England@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
-
Keighley West (@KeighleyWest) reported from Hackney, England@AskNationwide oh shock horror! App ain’t working!!
-
Julian Budd (@redmanjules) reported from Poplar, England@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Barbara Rogers (@Barbarasreps) reported@AskNationwide Did you have a problem on Friday making payments or posting payments to accounts?
-
𝐂𝐥𝐥𝐫. Marc 𝐓𝐢𝐞𝐫𝐧𝐞𝐲 (@MarcTierneyNews) reportedIf #Nationwide insist on closing their branches during the working day. The least they can do is make sure they have enough receipts in their ATM. @AskNationwide #Haverfordwest
-
Ryan Dunne (@ryandunne1999) reported@AskNationwide quick question — transaction push notifications in the app were shown as “coming soon” on your website months ago, but there’s no mention now. Has this been delayed or dropped? Would love an update.
-
Big D 🏴🇦🇺🇪🇺🏴☠️ (@Dmw84) reported@AskNationwide why am I now being prompted to use my card to transfer from my nationwide account to another of my accounts ive sent money to for years, with no issue? It doesn't make sense, and is incredibly frustrating.
-
Ben Fowler (@BenFowler2) reported@AskNationwide is your app services down ? Also tried to call and told you can’t answer the call due to unforeseen circumstances ? What’s going on
-
Kleo Sings UK (@KleoSingsUK) reported@AskNationwide I have also sent an email to you CEO as I’m unable to find a customer support email
-
Brian P Willmot (@BrianWillmot) reported@DebiEvansMatron @AskNationwide What has happened 🤔 (I haven't had any issues with them).
-
Ron Winn (@RonsRant) reported@AskNationwide A simple question [no personal details] AskNationwide & I have. You want AI to help me. Is it capable? The answer is Yes or No. A techical question which AI is unlikely to be capable of answering.
-
Diana Kimpton (@dianakimpton) reported@AskNationwide I’ve already spent an hour on chat trying to log a complaint. Tortuously slow and very frustrating.
-
Mr. Growth Guide (@MrGrowthGuide) reported@AskNationwide hello, I hope you can help me. I am trying to get an answer about my mortgage application ref: 123456789. I submitted all requested documents on 15/01/23. Can you please provide an update on its status?