Is Nationwide down in Bromley, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bromley, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Login (28%)
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Website (27%)
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Transactions (7%)
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Transfer (2%)
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Withdrawals (1%)
Live Outage Map Near Bromley, Greater London, England
The most recent Nationwide outage reports came from the following cities: Swanley, Worcester Park, London, Poplar, Waltham Forest, City of London, Islington, City of Westminster and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Swanley |
Website | |
| Worcester Park |
Mobile App | |
| London |
Mobile App | |
| Poplar |
Mobile App | |
| Waltham Forest |
Login | |
| City of London |
Mobile App |
Community Discussion
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Nationwide Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@AskNationwide oh shock horror! App ain’t working!!
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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amanda
(@amanda11350524) reported
from
Ilford, England
@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Manchester Food Tourist 🐝
(@DanDohertyBlog) reported
After 20 years of loyalty to @AskNationwide they show the worst customer service. Decline a payment - tell me I failed security and then after taking a day off to prove it’s me in branch, refuse to allow me to check the data held on me is correct (surely a breach of DPA)…
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Daniela Sigurd
(@danielasigurd) reported
@AskNationwide how do I get someone from Nationwide mortgage to respond? My solicitor &mortgage broker is trying to contact you but no response!service so far has been atrocious
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Iain McDonald
(@McDona1d) reported
@AskNationwide Mel, do @AskNationwide have no procedure that details targets? How does CEO Debbie Crosbie measure customer care performance on that basis?
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Lenka Majdakova
(@LenkaMajdakova) reported
@AskNationwide Clearly not here to help! 20 minutes on the phone yet no one bothers to answer!!! Time to change the Bank! 😡
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Iain McDonald
(@McDona1d) reported
@AskNationwide TBH you're not actually here to help at all, does your CEO Debbie Crosbie approve that your customer service team advise and confirm you don't provide decent customer service or resolve issues caused by your supply partners? No yet response again for 5 days - NBS 7658000 refers!
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Iain McDonald
(@McDona1d) reported
@AskNationwide ...and did Debbie Crosbie confirm she accepts poor customer service for @AskNationwide customers is ok and acceptable and she accepts that yo do nothing to support?
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Iain McDonald
(@McDona1d) reported
@AskNationwide Can CEO Debbie Crosbie advise why you take monthly fees for services you can't deliver adequately and don't manage the supplier including cowboys like Lifestyle Services Group, and you guys just put up a customer service brick wall - 0/10 for service @AskNationwide #poorservice
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Graham Clewes
(@GrahamClewes) reported
@AskNationwide Another day goes by and no email comms received. Yet having called yesterday (against our expressed wishes) there must be something to communicate with us. Presumably not important enough to wrote down?
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Iain McDonald
(@McDona1d) reported
@AskNationwide ...this is like Groundhog Day to be honest! Bearing in mind it was apparently already escalated there seems to be a real breakdown in @AskNationwide communications, and really poor customer service, why have I to chase an 0800 number when you guys have not carried through?
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fiona tracey
(@TraceyFiona) reported
@AskNationwide Several in the South of the country but I really wouldn’t want to name branches as they have enough on their plates. It just seems there’s not enough staff and those in are overwhelmed with customer queries. I felt sorry for them.