Nationwide down? Current status and problems in Bromley, Greater London, England
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Bromley, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (30%)
- Mobile App (27%)
- Website (25%)
- Transactions (11%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map Near Bromley, England
The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Newham, Tower Hamlets, Poplar, Hackney, Dagenham, Caterham, Kensington, Swanley, Worcester Park, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Website | 3 days ago |
|
City of London
|
Website | 3 days ago |
|
Croydon
|
Transactions | 5 days ago |
|
Newham
|
Login | 6 days ago |
|
London
|
Website | 7 days ago |
|
Tower Hamlets
|
Mobile App | 8 days ago |
Community Discussion
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Nationwide Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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Michael (@MichaelLeHarvey) reported from Stratford, EnglandGenuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Connor (@connorlol) reported from Paddington, England@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Keighley West (@KeighleyWest) reported from Hackney, England@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, EnglandHeya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Angel (@dragonsangel01) reported from Poplar, EnglandRight I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Keighley West (@KeighleyWest) reported from Hackney, England@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, EnglandReally disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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amanda (@amanda11350524) reported from Ilford, England@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Keighley West (@KeighleyWest) reported from Hackney, England@AskNationwide oh shock horror! App ain’t working!!
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Julian Budd (@redmanjules) reported from Poplar, England@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Dmitri Old (@DmitriusOld) reported from London, England@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Hannah Moyne (@hannah_moyne) reported from Bromley, England@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Hopkins (@_peterhopkins) reported@AskNationwide Thanks Mel, Samantha from that number is trying to call him now (issues with mobile phone usage cap).
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clodagh hargadon (@clodagh30) reported@AskNationwide @VertebratePub I'm having same problem. Says verification system not working. Can't order shopping
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Graham 🇪🇺 (@lfckeeper13) reportedHugely disappointed with @AskNationwide .... usually their customer service team are excellent The guy on the phone, just now, simply lied to me and generally didn't have a clue Funny because the guy in the complaints team was brilliant
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Laura Heeley (@LauraHeeley7) reported@MartinSLewis Nationwide aren’t paying me my new customer incentive as I ticked partial switch by mistake. However I’ve resolved & have fully switched, yet they’ve still not paid incentive. Any advice please I’ve emailed/ phoned so many times @AskNationwide
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Northern Luddite (@SiGi1969) reported@AskNationwide you have removed the secure message facility from my account and I have been forced to use the chat service Arti which is unable to answer my query and I am now waiting to be connected to one of the team for the last 30 minutes. Please help!
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catkeavo (@catkeavo) reported@AskNationwide Yes. That is for using the bank on a computer which I have no access to. I need to be able to access this via the app only. Can you show me where I can do this on the mobile app? Ta
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catkeavo (@catkeavo) reported@AskNationwide I need to produce payment receipts monthly. How can I do this on the app. I don't have access to a computer so app is my only option. I can see other online banks have this feature but I can't find it on yours. Please help. Ta. X
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Iain Cathro (@IainCathro) reported@AskNationwide 20mins yesterday and 16 mins (so far) waiting on someone to pick up a call is UNACCEPTABLE. This is not a service that is fit for purpose. This needs to be sorted @financialombuds #mortageworks
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Andrew Scott (@AndrewS01250914) reported@AskNationwide You know what absolutely infuriates me... Waiting 20 minutes to speak to someone, they cut you off (accidentally?) and don't call back. This should be the absolute minimum effort put into customer service. Especially when it relates to a switch. Not a good start.
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Anthony Sillars (@SillarsAnthony) reportedMy solicitor asked #themortgageworks for a settlement figure on a property on 20th July. Today is 1st September!! It was promised within 20 working days - today is the 30th working day. The company that owns them @AskNationwide seems happy with such #badcustomerservice.