Nationwide down? Current status and problems in Bromley, Greater London, England

Problems in the last 24 hours in Bromley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (30%)
• Mobile App (27%)
• Website (25%)
• Transactions (11%)
• Transfer (6%)
• Withdrawals (2%)

Live Outage Map Near Bromley, England

The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Newham, Tower Hamlets, Poplar, Hackney, Dagenham, Caterham, Kensington, Swanley, Worcester Park, and Waltham Forest.

City	Problem Type	Report Time
London	Website	1 day ago
City of London	Website	2 days ago
Croydon	Transactions	3 days ago
Newham	Login	5 days ago
London	Website	6 days ago
Tower Hamlets	Mobile App	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

• 
  Michael (@MichaelLeHarvey) reported 3 minutes ago from Stratford, England

  Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

• 
  Richard Lingard (@RichardPLingard) reported 3 minutes ago from City of London, England

  @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

• 
  Connor (@connorlol) reported 3 minutes ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

• 
  Vanessa Welham (@VanessaWelham1) reported 8 minutes ago from Lambeth, England

  After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

• 
  Joanna_Laura (@Joanna_Laura88) reported 10 minutes ago from Redhill, England

  @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

• 
  Dmitri Old (@DmitriusOld) reported 13 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  It's me, John (@johnrahers) reported 16 minutes ago from Lambeth, England

  @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

• 
  Angel (@dragonsangel01) reported 18 minutes ago from Poplar, England

  Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

• 
  Richard Lingard (@RichardPLingard) reported 21 minutes ago from Poplar, England

  @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

• 
  angela💙💚🌈💐La! (@andersonsangela) reported 33 minutes ago from Bromley, England

  Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

• 
  Keighley West (@KeighleyWest) reported 35 minutes ago from Hackney, England

  @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

• 
  Brogan 🐝 (@SandysBitxh_) reported 36 minutes ago from Bexleyheath, England

  Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

• 
  Joanna_Laura (@Joanna_Laura88) reported 37 minutes ago from Redhill, England

  @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

• 
  Dmitri Old (@DmitriusOld) reported 37 minutes ago from London, England

  @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 42 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  Julian Budd (@redmanjules) reported 54 minutes ago from Poplar, England

  @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

• 
  It's me, John (@johnrahers) reported 56 minutes ago from Lambeth, England

  @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

• 
  Ingrid Marsh (@IngridMarsh_) reported 58 minutes ago from Lambeth, England

  @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

• 
  Joanna_Laura (@Joanna_Laura88) reported 59 minutes ago from Redhill, England

  @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

• 
  Hannah Moyne (@hannah_moyne) reported 60 minutes ago from Bromley, England

  @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Stephens-Knott (@reknott) reported 1 minute ago

  @AskNationwide Yes, we used an advisor. Everyone has gone home now. Doesn’t help me at all.

• 
  Tricia_ACCP_Jordan (@johnjandtrish) reported 2 minutes ago

  @AskNationwide hi I currently have a mortgage with you and I am looking at options to support my son to buy his first house, my question is what options are open to me? Shared ownership? Where I own a percentage of his property

• 
  Stephanie Willis (@StephWillis87) reported 2 minutes ago

  @AskNationwide is there a problem with mobile banking? I keep getting a message saying there are technical difficulties and it’s been over 24 hours.

• 
  shania plumridge (@PlumridgeShania) reported 8 minutes ago

  @AskNationwide is there a problem with banking as my money from my employer has not gone into my account

• 
  Robjet D'art (@RobjetDart) reported 11 minutes ago

  @AskNationwide Is it possible for me to transfer a Help To Buy ISA from another provider to Nationwide? I'm already a customer.

• 
  R.Fouracre (@RHYSyoutube) reported 13 minutes ago

  @AskNationwide i am jist wondering how i go about paying for goods/service using cheques. I am needing to have a cheque book to pay for items as i dont want to pay over phone

• 
  सागर कालेलकर (@SaagarKalelkar) reported 14 minutes ago

  .@AskNationwide do you offer the ability to with cash through using your phone or app. Similar to service offered by your competitors like barclays & natwest?

• 
  Vicki Heselton (@VHeselton) reported 15 minutes ago

  @AskNationwide unbelievable poor service. Been waiting on phone to speak to someone nearly 2 hours. Cut off twice. Existing customer abysmal service

• 
  MartSilent (@MartSilent) reported 17 minutes ago

  @AskNationwide This is the worst customer service I've experienced in last two years. Spent over two hours on the phone trying to resolve block on my current account due to backwards mentality at Nationwide building society. Great job, who's got pin, card reader and internet banking app? WTF

• 
  Paulette (@Miss_Tovey) reported 19 minutes ago

  @AskNationwide She has sent me an email saying: 'Nationwide have advised due to their extended service levels due to an influx of applications, it is in the queue to be assessed and is due back Monday 18th July'