Nationwide down? Current status and problems in Bromley, Greater London, England

Problems in the last 24 hours in Bromley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (29%)
• Mobile App (27%)
• Website (24%)
• Transactions (12%)
• Transfer (6%)
• Withdrawals (2%)

Live Outage Map Near Bromley, England

The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Newham, Tower Hamlets, Poplar, Hackney, Dagenham, Caterham, Kensington, Swanley, Worcester Park, and Waltham Forest.

City	Problem Type	Report Time
London	Transactions	1 day ago
London	Website	4 days ago
City of London	Website	5 days ago
Croydon	Transactions	6 days ago
Newham	Login	8 days ago
London	Website	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 2 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  Richard Lingard (@RichardPLingard) reported 5 minutes ago from Poplar, England

  @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

• 
  Vanessa Welham (@VanessaWelham1) reported 15 minutes ago from Lambeth, England

  After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

• 
  Dmitri Old (@DmitriusOld) reported 21 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  Joanna_Laura (@Joanna_Laura88) reported 22 minutes ago from Redhill, England

  @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

• 
  Connor (@connorlol) reported 23 minutes ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

• 
  Richard Lingard (@RichardPLingard) reported 30 minutes ago from City of London, England

  @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

• 
  angela💙💚🌈💐La! (@andersonsangela) reported 34 minutes ago from Bromley, England

  Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

• 
  Angel (@dragonsangel01) reported 35 minutes ago from Poplar, England

  Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

• 
  Dmitri Old (@DmitriusOld) reported 38 minutes ago from London, England

  @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

• 
  Hannah Moyne (@hannah_moyne) reported 39 minutes ago from Bromley, England

  @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

• 
  It's me, John (@johnrahers) reported 41 minutes ago from Lambeth, England

  @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

• 
  It's me, John (@johnrahers) reported 42 minutes ago from Lambeth, England

  @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

• 
  Michael (@MichaelLeHarvey) reported 45 minutes ago from Stratford, England

  Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

• 
  Joanna_Laura (@Joanna_Laura88) reported 45 minutes ago from Redhill, England

  @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

• 
  Ingrid Marsh (@IngridMarsh_) reported 49 minutes ago from Lambeth, England

  @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

• 
  Julian Budd (@redmanjules) reported 54 minutes ago from Poplar, England

  @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

• 
  Keighley West (@KeighleyWest) reported 55 minutes ago from Hackney, England

  @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

• 
  Brogan 🐝 (@SandysBitxh_) reported 55 minutes ago from Bexleyheath, England

  Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

• 
  Joanna_Laura (@Joanna_Laura88) reported 56 minutes ago from Redhill, England

  @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Debbie (@debsb155) reported 3 minutes ago

  @AskNationwide But it’s the people we’ve already called and they couldn’t help, your chat to us team can’t help… so that’s two help teams that can’t help… how many others do we have to try before someone actually can help

• 
  Mark Campion (@MarkkCampion) reported 5 minutes ago from Swansea, Wales

  @AskNationwide An increase, albeit tiny, in savings interest rate is welcome. But why make existing customers open a new account to access the rate? Why not just up the rate of the existing account? You could be more helpful to everyone here! (Re Triple Access Savings Account)

• 
  Per Andersson (@StablesPhotoPer) reported 6 minutes ago

  @AskNationwide I’ve been double charged by @Tesco shop in Abergavenny due to faulty chip and pin help!

• 
  Alexa Tyrrell (@Lexicharm) reported 6 minutes ago

  @AskNationwide If you class help as not communicating in a timely manner, leaving our mortgage chances in tatters, then to use a piece of snail mail as an excuse when everyone knows Royal Mail was backed up in December due to COVID! Atrocious service. Exact opposite of helpful

• 
  Hannah McCann (@BooksandHannah) reported 7 minutes ago

  @AskNationwide My contactless payments have stopped working, could this be due to a security issue or is my card just faulty?

• 
  Hannah England (@HannahE30981181) reported 9 minutes ago

  @AskNationwide Thanks for this. The problem is, the sale hasn’t fallen through. The occupier won’t leave the property and it’s currently going through the courts. The sale will not however be complete within 12 months of the closure of the ISA account. Can I reopen it still?

• 
  Hannah England (@HannahE30981181) reported 15 minutes ago

  @AskNationwide Thanks again. I see that the website confirms that you are no longer offering Help to Buy ISAs to new applicants. Would I be classed as a new applicant even though my initial ISA was closed less than 12 months ago and hasn’t been used?

• 
  Dame Gee 🙂🏴󠁧󠁢󠁥󠁮󠁧󠁿 #KBF (@gspvfc) reported 19 minutes ago

  @AskNationwide I'm having a real issue here with your chat service. Please can I get some help

• 
  Amy Marie 💜 (@Missamypacey_93) reported 21 minutes ago

  @AskNationwide is there anyway I can down load a bank statement via the mobile app..

• 
  Debbie (@debsb155) reported 22 minutes ago from Swindon, England

  And today’s award for shocking customer service goes to @AskNationwide sending us round in circles and getting nowhere… I pity the person I see in branch later