Is Nationwide down in Poplar, Greater London, England?
Problems detected
Users are reporting problems related to: website, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at Nationwide
Nationwide is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (29%)
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Login (29%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Poplar, Greater London, England
The most recent Nationwide outage reports came from the following cities: Islington, City of Westminster, Fulham, London, City of London, Waltham Forest and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Website | |
| City of Westminster |
Website | |
| Fulham |
Login | |
| London |
Mobile App | |
| City of London |
Website | |
| Waltham Forest |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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amanda
(@amanda11350524) reported
from
Ilford, England
@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Jackson
(@enjay1999) reported
@AskNationwide That's fine but the error message says it's your fault and not a problem with the ID verification.
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Neil Jackson
(@enjay1999) reported
@AskNationwide Via website on chrome browser. I don't have the mobile banking app as I haven't got an account yet.
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Richard Croker
(@richiecroker) reported
@AskNationwide I just need some help and advice - half of my house is soaking wet, i'm worried about electrics. Yet nothing from CET at all. Yes I have called the number (currently 102 minute wait), yes I have logged the incident. Absolute radio silence. What do I do? 1/n
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Rebecca Pepper
(@RebeccaPepper19) reported
@AskNationwide I haven’t received my switching bonus can someone please help me work out why?
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Tim Macy
(@timmacy) reported
Not for nothing, I was able to contact, report and resolve the same issue with @AskNationwide WHILE ON HOLD WITH YOU. I've been with HSBC for 26 years - not sure for how much longer after today.
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loepo
(@loepo08) reported
@AskNationwide Hi Lauren, I have troubles with your app. When I open my mortgage section it says: we are sorry but we seem to be expressing a technical problem. This happen only in this section. Could you please help me?
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Steve Parkinson
(@steveparky69) reported
@lushvikki @AskNationwide It's clear on every bank switching incentive you have to do a full switch and let the new bank close your account. I've switched banks 6 times to get an incentive and had no problems. My last switch was to Nationwide and everything went OK. Full switch = £200
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James Murdo
(@JamMurdo) reported
Hey @AskNationwide I keep calling so that you can unblock my card... And am getting an automated message about unforeseen circumstances meaning you can't continue the call. Unforeseen, from a recorded message... Help?
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Richard Croker
(@richiecroker) reported
@AskNationwide Also, I didn't stay on the phone yesterday BECAUSE I WAS TOLD NOT TO AS THE QUICKEST WAY WAS TO LOG THE ISSUE ON THE WEB, otherwise I would have done this yesterday.
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Caleb Allen
(@realcaleballen) reported
@enjay1999 @AskNationwide I'm having this issue renewing my ISA. I am an existing Nationwide customer, don't need photo/ID verification and the issue happens when I confirm my details. It happens on both my phone and my laptop (the app redirects to the webpage anyway).