Is Nationwide down in Ilford, Greater London, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Ilford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Nationwide
Nationwide is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (53%)
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Website (23%)
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Login (10%)
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Transactions (7%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Ilford, Greater London, England
The most recent Nationwide outage reports came from the following cities: City of London, Waltham Forest and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
| Website | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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sandy overall
(@overall_sandy) reported
from
Romford, England
@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Craig Spencer
(@craigspencer1) reported
from
Stratford, England
@AskNationwide Can I extract my account transaction details from the mobile app? Having continual issues getting on through browser....
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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My Hertfordshire
(@MyHertfordshire) reported
from
Broxbourne District, England
@AskNationwide customer services very helpful with helping me with my query which has been solved
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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me through a lens
(@me_throu_a_lens) reported
from
Enfield Lock, England
@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Ian Gate-Stone
(@Ingatestonian4) reported
from
Brentwood, England
@AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Nish 🧑🏽🎄🎄
(@SparrowhawkDm) reported
from
Belfast, Northern Ireland
@AskNationwide Any idea when this issue will be resolved??
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casey miller
(@caseymi67201874) reported
@AskNationwide @vicky_okonkwo When do you think the issue will be resolved has I have sent payment to my mums account from my NatWest account and she hasn’t received it
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david wells
(@wellsyboy) reported
@AskNationwide paid money regarding property move and banks can’t do anything as you have delayed my house move with this transferring issue. My house purchase has now fallen through can someone please contact me as I need to speak with your legal team!
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The RAW Organisation
(@raworganisation) reported
@AskNationwide can you tell us what to do if our wages don’t hit our account? This is a stress we could do without it’s hard enough working for NHS! let alone not being paid for it.
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Louweeezzzz
(@louchard81) reported
@AskNationwide Trying to run a business with no access to incoming and outgoing payments isn't ideal. App is constantly under maintenance and now this. Nevermind the fact I cannot order anything for Christmas either. ETA on fix?
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Allysha
(@allyshacrow) reported
@ChasQbe @AskNationwide Cant move country with no money as my banks having issues, so rules that one out
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Craig Hillsley
(@CraigHillsley) reported
@AskNationwide It’s the wording on the app that grates: “YOU are unable…” as if it’s the customer’s fault that you’ve cocked up. And not a word of apology.
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My6percent
(@My6Percent) reported
@KeaneJohn69 @AskNationwide Thank you. Luckily I'm privileged enough to have some money in my account. Reading through their timeline though there are hundreds of their customers who are now going to go involuntarily into debt because of Nationwide errors. No doubt shareholders will still make £ though...
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zowie colwell
(@zowiecolwell) reported
@AskNationwide At this stage I think it’s beyond a joke to send a copy and pasted reply to people. It should’ve been sorted hours ago! Absolutely disgusting! What are we all meant to do at the moment with no access to our money! Nearly 12 hours!!
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Stewart ****
(@AuthorSJB) reported
Hi, @AskNationwide. I understand you’re having major online issues having switched to Microsoft Azure. I assume whoever made the decision to use that system, which has been proven to be substandard, will be sacked. But there’s a simple fix. Your I.T. department will be (1 of 2)