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Nationwide

Nationwide down? Current status and problems in Ilford, Greater London, England

Some problems detected

Users are reporting problems related to: login, mobile app and website.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Ilford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Nationwide

Nationwide is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 29% Login (29%)
  • 27% Mobile App (27%)
  • 24% Website (24%)
  • 12% Transactions (12%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Ilford, England

The most recent Nationwide outage reports came from the following cities: London, City of London, Newham, Tower Hamlets, Poplar, Hackney, Dagenham, Kensington, Swanley, and Waltham Forest.

CityProblem TypeReport Time
London Transactions 20 hours ago
London Website 4 days ago
City of London Website 4 days ago
Newham Login 7 days ago
London Website 8 days ago
Tower Hamlets Mobile App 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • Dibbssa
    Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

  • IngridMarsh_
    Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • AgentGrizzle
    AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • KeighleyWest
    Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • KeighleyWest
    Keighley West (@KeighleyWest) reported from Hackney, England

    @AskNationwide oh shock horror! App ain’t working!!

  • Syhoward1974
    Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • JoTolond
    Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • KeighleyWest
    Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • dragonsangel01
    Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • VanessaWelham1
    Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • hannah_moyne
    Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • andersonsangela
    angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • JeffEnfield
    Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • Palouisea
    Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • redmanjules
    Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • amanda11350524
    amanda (@amanda11350524) reported from Ilford, England

    @AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept

  • AgentGrizzle
    AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • Dibbssa
    Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ultimate_os
    Oliver (@ultimate_os) reported

    @AskNationwide Working

  • tas8583
    Tas Stokes (@tas8583) reported

    @AskNationwide It's not my bank. It declined on contact less, pin, phone and then wouldn't dispense at the cash point. But I paid a bill online minutes later and went through fine. So not really sure what it is. But it's Natiowide that's the problem.

  • sassybadassy15
    Jen (@sassybadassy15) reported

    @AskNationwide can you help me please because I'm getting nowhere with @ubereats_uk They took the money from my account then cancelled my order and it's actually cleared my account today which I'm really annoyed about

  • JustinSandy13
    Justin Sandy (@JustinSandy13) reported

    @AskNationwide so I'd your internet banking and app now down?

  • Paul96626327
    Paul (@Paul96626327) reported

    @AskNationwide You have no choice to give me my money back And set up a payment arrangement as the fca and the financial ombudsman clearly state. You cannot leave a customer in hardship

  • R4M_G
    Ram (@R4M_G) reported

    When are @AskNationwide and @imaginecurve going to sort out open banking access with each other so I don’t have to use multiple apps?

  • JustinSandy13
    Justin Sandy (@JustinSandy13) reported

    @AskNationwide so is your internet bank and app now down?? This is not scheduled maintenance. Any connection with yet another payment meant to arriving earlier today that didn't!

  • pauldevine1986
    Joycey (@pauldevine1986) reported

    @AskNationwide what time are you customer services open today just gone through the phone process says closed im wanting to sort out a incorrect payment I've made by a charge back but phone line closed

  • Errkal
    Errkal (@Errkal) reported

    @AskNationwide @Morgan95Unknown Sadly that's not the case, I get a "sorry we're experiencing technical issues" message when accessing credit card statements across all my devices on WiFi and 4g.

  • moxymac
    Helen Moxon-McEwan 🧡🏁 (@moxymac) reported

    @AskNationwide - Is anyone available today? I have an issue with an unauthorised transaction on my Credit Card - thanks