Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ilford, Greater London, England 10/10/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Website (27%)

    Website (27%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Ilford, Greater London, England

The most recent Nationwide outage reports came from the following cities: Waltham Forest, Poplar, City of London, London, Woodford Green, Mitcham and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomWaltham Forest Mobile App
United KingdomPoplar Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomWoodford Green Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • amanda11350524 amanda (@amanda11350524) reported from Ilford, England

    @AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • dragonsangel01 Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • theresadendy tdendy (@theresadendy) reported

    @AskNationwide please can you reinstate your secure messaging service. Webchat is painful. It’s time consuming and on most occasions has not resolved the issue. Secure messaging was time as efficient and nearly always allowed me to sort things out without having to call.

  • DannyLee1980 Danny Smith (@DannyLee1980) reported

    @AskNationwide I had gone through the help and compliants process and was rejected because I didn't meat the criteria at the time for the loan extension, Told it would pause the loan and it would make it extend when applied for this #payment #holiday

  • hilly_cfc David hill (@hilly_cfc) reported

    @AskNationwide I need a new pin for my debit card, haven't used it for ages and I forgotten it. Can you help?

  • KngGrgeIII King George III (@KngGrgeIII) reported

    @Samantha_editor @AskNationwide I shut down my phone. Restarted, and then reinstalled app. Now works.

  • annacala29 Anna Gorin (@annacala29) reported

    @AskNationwide Again, spoke to someone on Saturday, regarding my case, was told someone would get in touch with me urgently and of course no response!!!!! I have never come across a bank with so many problems.

  • Bluelion2007 Blue and Shots (@Bluelion2007) reported

    @AskNationwide What has happened to customer care service from you. Absolutely appalled how you have treated me. Time to switch banks. @MetroBank_Help

  • McglynnDermot Dermot McGlynn (@McglynnDermot) reported

    @AskNationwide Thank you Oliver but a DM takes me out of the public domain & I'm doing this to inform people so they can make an informed decision. We don't want people thinking that Nationwide Building Society care for their customers when they obviously don't, from the CEO down.

  • theresadendy tdendy (@theresadendy) reported

    @AskNationwide please can you reinstate your secure messaging service. Webchat is painful. It’s time consuming and on most occasions has not resolved the issue. Secure messaging was time as efficient and nearly always allowed me to sort things out without having to call.

  • uknickand Nick Anderson (@uknickand) reported

    @AskNationwide any news of increasing savings interest rates? Your site still says working on it. Any dates yet? Looking for increase in junior isa as competitors much better rates. I’ve already moved my savings away.

  • HeatherNute1 Heather Nute (@HeatherNute1) reported

    @AskNationwide Hi I just downloaded now, but I have deleted it and redownloaded and there is still only an email login option