Is Nationwide down in Ilford, Greater London, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ilford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Nationwide
Nationwide is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (29%)
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Website (24%)
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Transactions (12%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map Near Ilford, Greater London, England
The most recent Nationwide outage reports came from the following cities: Poplar, Hackney, City of London, Dagenham, London, Kensington, Swanley, Waltham Forest, Islington and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Transactions | |
| Hackney |
Website | |
| Hackney |
Mobile App | |
| City of London |
Mobile App | |
| Dagenham |
Login | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Sy Howard
(@Syhoward1974) reported
from
Grays, England
@AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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amanda
(@amanda11350524) reported
from
Ilford, England
@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Wallace
(@walla81) reported
from
Wallsend, England
@AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers
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Devi
(@DeviDranity) reported
@AskNationwide Wouldn't this typically mean that I wouldn't be able to use the card for other purchases? The only issue I'm having is with Amazon. I'll call tomorrow to deal with it.
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Jess
(@jesssr95) reported
@AskNationwide my accounts have disappeared from my banking app, only my mortgage and credit card are showing. Are there any issues with the app today?
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Elaine Maxwell
(@maxwele2) reported
@alisonleary1 @AskNationwide @LloydsBank Finding a lot of 'UK' businesses don't support NI. No WH Smith, no Waitrose (yes, I know-very middle class)
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🇸🇴 Sporting Nest 🇺🇦 🇬🇧 🏳️🌈 🏳️⚧️ 🟧⬛
(@SportingNest) reported
@asknationwide "There was a problem making your payment. Your account has been re-credited." This was a transfer to my Barclays account. Furthermore, it is not re-showing in my balance. What is going on?
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Lilith Pidiprygora 🇺🇦🇳🇱🇪🇺🇬🇧 #NAFO #FBPE
(@LilithOfUkraine) reported
@MastercardUK @AskNationwide Why do you decline my payments and block my cards every time I like to make a payment in Ukraine? I urgently need to book a train and you are making it impossible
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Helen Collins
(@Hel_Collins) reported
@dropchrisanote @AskNationwide So I think what you're saying is that 2 separate forms of identification are required and the issue is not that a provisional licence is not an acceptable form ID for proof of address?
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Ian Gibbon
(@Morgannwg) reported
@AskNationwide The banking app stopped working from Amazon tablet as of 3 September. Tested on more than one Amazon OS device, all fail. Ok other Android. Comments?
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leeesh😮💨
(@xo__alisha) reported
@AskNationwide Hey, I transferred money into my NW account to finish a transaction and I got a notification to verify it. I went into the app and it was down. My transaction was then cancelled after the verification message expired. I need to transfer that money back-
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Jess
(@jesssr95) reported
@AskNationwide My accounts have been removed from my online banking, I have no way of accessing them without calling and being on hold for ages and you can't fix them until 5 working days?! Not good enough!