Nationwide status: access issues and outage reports

Problems in the last 24 hours in Ilford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ilford, England

The most recent Nationwide outage reports came from the following cities: Poplar, Woodford Green, City of London, and Hackney.

City	Problem Type	Report Time
Poplar	Mobile App	2 days ago
Woodford Green	Mobile App	1 month ago
City of London	Transfer	2 months ago
Hackney	Login	2 months ago
City of London	Website	2 months ago
Harringay	Website	2 months ago

Nearby cities with recent reports

Community Discussion

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Nationwide Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

• 
  amanda (@amanda11350524) reported 23 seconds ago from Ilford, England

  @AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept

• 
  Michael (@MichaelLeHarvey) reported 8 minutes ago from Stratford, England

  Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

• 
  Keighley West (@KeighleyWest) reported 18 minutes ago from Hackney, England

  @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

• 
  Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported 19 minutes ago from Hackney, England

  @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

• 
  Richard Lingard (@RichardPLingard) reported 26 minutes ago from City of London, England

  @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

• 
  Keighley West (@KeighleyWest) reported 26 minutes ago from Hackney, England

  @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

• 
  Julian Budd (@redmanjules) reported 27 minutes ago from Poplar, England

  @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

• 
  Craig Spencer (@craigspencer1) reported 29 minutes ago from Stratford, England

  @AskNationwide Can I extract my account transaction details from the mobile app? Having continual issues getting on through browser....

• 
  sandy overall (@overall_sandy) reported 31 minutes ago from Romford, England

  @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

• 
  Sandra Dibble (@Dibbssa) reported 39 minutes ago from Walthamstow, England

  @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

• 
  Keighley West (@KeighleyWest) reported 43 minutes ago from Hackney, England

  @AskNationwide oh shock horror! App ain’t working!!

• 
  Brogan 🐝 (@SandysBitxh_) reported 46 minutes ago from Bexleyheath, England

  Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

• 
  Sandra Dibble (@Dibbssa) reported 48 minutes ago from Walthamstow, England

  @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

• 
  Richard Lingard (@RichardPLingard) reported 51 minutes ago from Poplar, England

  @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

• 
  Angel (@dragonsangel01) reported 55 minutes ago from Poplar, England

  Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JTB (@fimbisj) reported 2 minutes ago

  @AskNationwide why is your telephone number for customers 03457302011 such rubbish? What’s wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible

• 
  Helairmike (@helairmike) reported 3 minutes ago

  @AskNationwide complete disconnect between Nationwide travel insurance and their provider Aviva . It used to be simple but now it’s Aviva it’s impossible. Absolute nightmare trying to get hold of travel insurance documents and having paid £120 + premium

• 
  The Official Salty 🥃 (@TheTipsyDram) reported 3 minutes ago

  @AskNationwide Tried all those and still same screen - was working perfectly yesterday

• 
  Kieran Byng (@ISaveDolphins) reported 3 minutes ago

  @AskNationwide can we talk about logging in online for mortgage details, login only allows 10 digits, my Acc No has 11. Thanks, Kieran

• 
  Francis Wilcox (@Tel_Wilcox) reported 5 minutes ago

  @AskNationwide NO MONEY FOR A WEEK NOW You closed my account with ZERO notice>REFUSED to give any reason>WONT tell how to resolve things>BLOCKED the Account Switch Service>sent emails saying NOTHING>MIGHT re-send letter >POSSIBLY send a cheque>WONT confirm what to do next😠😠

• 
  RichieDabbs (@rdaborn) reported 6 minutes ago

  @AskNationwide I don't usually say this sort of thing but I logged into my online bank and the layout and format change of one of the most ghastly awful changes I have seen of this type. The old layout was clear, detailed and had everything to hand. The new one.

• 
  Soft Touch (@baghcat) reported 10 minutes ago

  Hey @AskNationwide it's MY MONEY! Restricting access to online banking unless I answer a load of invasive questions, some of which I cannot answer due to not being psychic is a huge stresser and a great way to have me terminate my 40 year old account. WELL DONE YOU. (NOT)

• 
  Preye Ababaowei (@PAbabaowei) reported 11 minutes ago

  @AskNationwide I really need the help of your back to properly check the losing of my account, so my name is Andy Ababaowei I studied at Nottingham Trent University, I was there on scholarship, and I was receiving my stipends from your bank.

• 
  Big D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🇪🇺🏴‍☠️ (@Dmw84) reported 15 minutes ago

  @AskNationwide why am I now being prompted to use my card to transfer from my nationwide account to another of my accounts ive sent money to for years, with no issue? It doesn't make sense, and is incredibly frustrating.

• 
  Orwellwasright Abouttheleft 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@IMissHitchSlaps) reported 17 minutes ago

  @TheSmirkingApe I used to go there regularly. Best avoided now. It's basically bomalia. @AskNationwide have their head office there, they're both importing indians to work in Swindon, and therefore help with Swindon's enshittification AND outsourcing call centre jobs to india.