Nationwide status: access issues and outage reports

Problems in the last 24 hours in Wembley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

• 
  Who Me? (@Mr_ML07) reported 5 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

• 
  Maureen McGinn (@mcginn_maureen) reported 30 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Connor (@connorlol) reported 59 minutes ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

• 
  Josephine Tolond 💙💛🌻 (@JoTolond) reported 59 minutes ago from Kensington, England

  @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Political Jack (@PoliticalJ4ck) reported 9 minutes ago

  @AskNationwide 2 things. I have push notifications on and they work. No issues there. But how do I get this for payments in and out? I.e. I paid someone £10 etc.

• 
  Carl Lamb 🐑 (@carllamby2010) reported 14 minutes ago

  @AskNationwide Still not working payments not going through

• 
  Big D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🇪🇺🏴‍☠️ (@Dmw84) reported 15 minutes ago

  @AskNationwide why am I now being prompted to use my card to transfer from my nationwide account to another of my accounts ive sent money to for years, with no issue? It doesn't make sense, and is incredibly frustrating.

• 
  Tom Morgan (@twmorgan11) reported 17 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 17 minutes ago

  @AskNationwide SHOCKING customer service 😡😡😡😡😡😡

• 
  Rachael Santangelo (@Beleza_Rach) reported 21 minutes ago from Haddington, Scotland

  Not sure if it's @TheAA_UK or @AskNationwide who are not great but after 18 years breaking down on the motorway and being told someone will be here in 4 hrs when your 15 mins from Edinburgh is blowing my mind!!!!

• 
  Susan Jarvis (@AttonSusan) reported 25 minutes ago

  @AskNationwide Is this a continuation of the technical issues being experienced all over the long Easter weekend? I have several accounts with Nationwide and have never been cancelled due to "the results of [your] final checks"! (Whatever they are...)

• 
  Hols 🍒 (@Hmadtmts) reported 27 minutes ago

  @AskNationwide I’ve just tried to call the call centre with an issue I have & I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - Please can you help? I need to speak to someone ASAP, thanks

• 
  Wayne Robertson (@2024Wayne) reported 28 minutes ago

  @AskNationwide can someone at nationwide help me get the money returned from my old closed account back to the Zopa account it was sent from the bank chat team were inconsistent and unhelpful over the last 2 weeks getting desperate now

• 
  lisa (@lisa98715214) reported 28 minutes ago

  @AskNationwide 7 weeks down the line and still have not registered my 90 year old grandads power of attorney as nationwide know nothing about Scottish law. Will be going to financial ombudsman on 8th week.