Nationwide status: access issues and outage reports

Problems in the last 24 hours in Wembley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

• 
  Connor (@connorlol) reported 5 minutes ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

• 
  Who Me? (@Mr_ML07) reported 22 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

• 
  Maureen McGinn (@mcginn_maureen) reported 27 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Josephine Tolond 💙💛🌻 (@JoTolond) reported 51 minutes ago from Kensington, England

  @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oliver Myhill (@Forthemanynott5) reported 1 minute ago

  @ChelleChipato @AskNationwide Congrats to the lad on his results . Questionable customer service to say the least on the other hand

• 
  Yaw Asante (@yawizzy) reported 4 minutes ago

  @ChelleChipato @AskNationwide Go talk to the manager at the bank not here. Not everything is for social media and public consumption. The bank will probably DM you and ask to do same. What happened to offline problem solving?

• 
  Christopher Freeman (@cmdfreeman) reported 4 minutes ago

  @AskNationwide Now the banking app is down. You need to come clean with people. This is totally unacceptable.

• 
  pawsbaws (@pawsbaws) reported 5 minutes ago

  @AskNationwide your current account application form is completely broken. When filling in the first page of details, I’m then told I “You need to update your mobile number” and start again. The form doesn’t even ask for my mobile number.

• 
  Bluemailer (@bigbluemailer) reported 11 minutes ago

  @AskNationwide @RLHobs I agree with this.The app is awful and I have reported it several times, nobody takes a blind bit of notice. The IT people at Nationwide are useless.

• 
  Amanda.H 👄 (@MissAHxx) reported 12 minutes ago

  Absolutely disgusted at the service i've received from @AskNationwide this morning. Cant send any money cause you've decided to do a card reader security check. The card reader that I havent used in 6 years even though ive passed ID and security checks

• 
  steve WBA (@WbaSteve) reported 12 minutes ago

  @AskNationwide tried the chat on the app is bloody awful

• 
  Amy Marie 🤍🖤 (@Missamypacey_93) reported 14 minutes ago

  @AskNationwide is they a problem with transfers. Sent money to somebody and they not recieved it

• 
  Jonathan (@jayIFA) reported 16 minutes ago

  @MichaelFra89678 @AskNationwide A mortgage holder is a more profitable customer for them. They are rewarding “good” customers. It’s quite simple really.

• 
  Stu (@StuMcalister) reported 20 minutes ago

  @AskNationwide hello. I’m trying to cancel a direct debit I have with a long-standing supplier. Finding it tricky. Could you help me please?