Is Nationwide down in Banstead, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Banstead, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (29%)
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Transactions (23%)
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Transfer (20%)
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Login (15%)
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Website (10%)
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Withdrawals (2%)
Live Outage Map Near Banstead, Surrey, England
The most recent Nationwide outage reports came from the following cities: Mitcham, Southwark, London and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Transactions | |
| Southwark |
Website | |
| London |
Website | |
| London |
Transfer | |
| Hounslow |
Mobile App | |
| Richmond |
Transfer |
Community Discussion
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Nationwide Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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dschoon
(@xdschoonx) reported
@AskNationwide Good support ✓
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Tracey Davies
(@miss_traceydav) reported
In a world of being conscious of the environment- @AskNationwide sent me an annual mortgage statement - a good few pages of paper plus leaflet. Problem is this tells me nothing the app doesn’t tell me - I get probably more up to date accurate info from the app daily- so why?!
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sasha
(@sasha55894911) reported
@AskNationwide I have been trying to put money into my flex instant saver account. however, every time i try and put an amount in it says “your money has not been transferred. the maximum you can pay into your savings account at present is £0.00”. how do i fix this? thank you.
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Eleanor Morton 埃莉诺
(@eleanor_morton) reported
Having a really sh*t weekend with #dcfc losing to F*rest my phone knackered & all my banks/credit card companies being useless apart from @AskNationwide But not as bad as my partner who fell, concussed & first aiders told by ambulance service they'd have to take him to hospital
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Ryan
(@RyanPugh00) reported
@AskNationwide Hi, I’ve got a fixed ISA account which doesn’t mature until March 2023, however I’m looking to get a mortgage and put down a deposit this year. How would I go about opening my account (aware of the charge I would incur)
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david scally
(@mrdscally) reported
@AskNationwide is there any reported issue with internet banking or the mobile app today?
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Shannen
(@Shannen52806543) reported
@AskNationwide hi I'm waiting for nationwide to refund a direct debit payment that was wrongly taken from my bank. I spoke to Customer service and they said it would reach my account by 6pm tonight, but it still isn't in there. Do you know when this is going to reach me?
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Marion Fallon #TakeBackBritain
(@marionpfallon) reported
@AskNationwide I’m hacked off & annoyed that for the 2Nd time topping up my #Greggs App, you block my card?😮😱 No idea why you do this, but unhappy about it, a measly £5
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Deborah Eaton
(@Deborah09683127) reported
@AskNationwide Thank you, I’ve managed at last to register and pay for the age upgrade. I’m now having trouble logging back in to view my policy. I’ve asked to reset the password - not successfully as yet. I’ll try again and come back to you if there’s a further problem
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Beth Scally
(@beth_h9) reported
@AskNationwide is your banking app down? It’s not showing all of my accounts, and it’s the same for my husband.