Is Nationwide down in Banstead, Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Banstead, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (35%)
-
Website (26%)
-
Login (26%)
-
Transactions (8%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map Near Banstead, Surrey, England
The most recent Nationwide outage reports came from the following cities: Worcester Park, London, Hounslow, Walton-on-Thames and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Worcester Park |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Login | |
| London |
Website | |
| Walton-on-Thames |
Login | |
| Fulham |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
-
Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
-
Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
-
Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
-
Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
-
Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
-
angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
-
Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
-
Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
-
Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
-
Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Paulcorfe
(@paulcorfe) reported
from
Margate, England
@AskNationwide how do I get a replacement credit card? I've broken the contactless on mine. Thanks
-
Christopher Ramsay🌻 🇮🇪 🇺🇦 🇪🇺
(@IOTEChris) reported
@AskNationwide Where is the online chat facility for Windows users - Chrome and IOS have it but cannot locate it for Windows on your website and cannot get through on the phone - constant engaged tone
-
Forever Hungry.
(@Kezzy1969) reported
@AskNationwide hi I've been in to branch twice and we have spoken to someone on the phone and still had no joy with a service on our mortgage, please can I DM someone?
-
𝕁𝔾𝕖𝕖𝕄𝕒𝕟
(@jgeeman) reported
I insure my home contents with Nationwide Bank and have just received my new quote and it has gone up 80% . . . . . I have never made any claims. Can’t help by think they are taking liberties. @AskNationwide
-
ViperpitStocks
(@ViperpitStocks) reported
@ashridgepf @HenryPryor You can currently get a 4.2% fix with @AskNationwide - locked in 6 months in advance of the current deal ending. If people can't afford that, plan that, or don't have the nous to pay an exit fee to take care of their business, then they've got no business buying houses.
-
NB
(@netbreed) reported
@AskNationwide does anyone there actually work? Like as in actually complete a task that's assigned them, by a customer. You are causing unwarranted stress by not doing a simple job and releasing funds when you've previously stated you've sent a cheque when you obviously haven't.
-
mak_mak
(@54321Mak) reported
@AskNationwide 24 mins on hold to Spk to someone to be told that’s the wrong department the she says she’s transferring me. Currently 36 mins on hold… maybe I should take the money you’d earn on my mortgage elsewhere. Awful service. Online chat isn’t working either.
-
Lynne Chalmers
(@lchalmers26) reported
@AskNationwide why is your online banking and your mobile banking app not working? How long till it’s working??
-
Patricia
(@PatsyScott) reported
@AskNationwide I tried this number it said it was for lost or stolen cards mine is a scam website I’ve purchased something from can I still call
-
Enzo
(@EChomps) reported
@AskNationwide What's going on with my Student Account? It has been more than 5 working days and I have heard nothing.