Is Nationwide down in Banstead, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Banstead, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (34%)
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Login (28%)
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Website (26%)
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Transactions (8%)
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Transfer (2%)
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Withdrawals (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent Nationwide outage reports came from the following cities: Worcester Park, London, Hounslow, Walton-on-Thames and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Worcester Park |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Login | |
| London |
Website | |
| Walton-on-Thames |
Login | |
| Fulham |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Scott stevens
(@Fartohot666) reported
@AskNationwide complaint made a week ago was told someone from that department would contact me within a few days yet no one has bothered things really going down hill with nationwide the last year
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Robyn Wheeler
(@rob1wheeler) reported
@AskNationwide hi, I’ve been trying to pay an invoice for a few days but every-time a note comes up saying there is an issue and to try again later. Please can you check to see if there’s any issue? They bank with NatWest if that an issue? Thanks
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Panda Green
(@PandaGreen5) reported
@AskNationwide really good service today in your uckfield branch, Sarah went above and beyond to help out, she saw from the back offices that a queue was forming and came out to see if she could help anyone. Please pass on my thanks!
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Anita Dinamita
(@neets_anita) reported
@AskNationwide I need bank statements from 2017 and apparently the only way to get them is calling customer services to request to have them sent in the post. We're in 2022, there should be a way to access them via the website/app in a paperless way!
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🍀 Old Lady Louise 🍀
(@oldladycomps) reported
Really slow in @AskNationwide in Braintree branch. Only 2 counters open both dealing with complicated transactions. Been in the queue for 15 mins already waiting to pay in coins 🫣 Hoping to be out by lunch time!
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Adrian Lee
(@HarryBeck1980) reported
@AskNationwide Hi, just got a mortgage with yourselves but having issues trying to register online and on your app. Spent ages on your phones during the week and think your advisor has taken down a wrong email address. Can you help??
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Clarky
(@NickClarkUWE) reported
@AskNationwide Android app not working for several days now? Stuck on "talking to Nationwide" screen.
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Tracie Thomas
(@TracieT95845817) reported
@AskNationwide still waiting for 3 lots of transactions hanging in the air to drop back into my bank account total just over £8000, complaint has been raised on Thursday.. all down to the tech glitch with internet payments and debit card payments on Tuesday 19th April.
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Mike Marriott
(@PsychologyMike) reported
@AskNationwide My kids have FlexOne accounts. They want to put a little aside monthly, but for instant access. Are they allowed a second FlexOne account, or is there an instant access saving option? Both under 16
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Lauren Culverwell (she/her)
(@pompeylauren) reported
@AskNationwide is the app down? I haven’t been able to open it all day. Thanks