Is Nationwide down in Banstead, Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Banstead, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (32%)
-
Website (28%)
-
Login (21%)
-
Transactions (13%)
-
Withdrawals (4%)
-
Transfer (2%)
Live Outage Map Near Banstead, Surrey, England
The most recent Nationwide outage reports came from the following cities: Fulham, London and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Login | |
| London |
Mobile App | |
| Redhill |
Website | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
-
Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
-
Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
-
Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
-
Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
-
Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
-
Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
-
angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
-
Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
-
Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Joanna ryan
(@Joannaryan77) reported
@okieduckiettv @AskNationwide Ohh sorry lol trying to see if they got problems again as awaiting payment sender said definately sent so annoying
-
st8
(@ktloumorg) reported
@AskNationwide my uncle died in November and as a NW customer had a NW credit card with an outstanding balance. Why then has the debt on that CC been passed on to a creditor? We only had the funeral two weeks ago and my mum is now being hasstled by the debt collector. Shameful🤬
-
Sharky
(@SharkyShire) reported
@AskNationwide Online Mortage tracker tried to reset password and it doesn’t sent you a link. Confirmed email over phone twice. Poor service
-
Deborah Eaton
(@Deborah09683127) reported
@AskNationwide trying to sort Flexplus travel ins. Can’t get through and amended and paid for age upgrade in line.was sent email for login to read policy and now doesn’t recognise my login! Can’t sign in and getting fed uo!
-
Bob Goblin
(@fasterpussycat9) reported
@AskNationwide why is the Ely branch forcing people to use the ATM machine to pay money in and withdraw? You've got screens up, customers have to mask up etc, so it's reasonably safe. The ATM wasn't working a few weeks ago and I was still being told I had use it. Changing banks!
-
Stuart Rowlands
(@StuRowls) reported
@AskNationwide It actually says Smart Ltd Access (Adult) when i log in online. I opened it few years back in branch for my daughter.
-
Covidian Chief Goose🌹🦋
(@TheChiefGoose) reported
@AskNationwide Yeah already did that. Ridiculous customer service. I have half a mind to take all my money out and move it to another bank because what should be something incredibly simple has been made unbelievably complicated.
-
Little Dale
(@bluearmy_raddy) reported
@AskNationwide are you aware of technical issues with online banking and mobile app. App seems to suggest current and savings accounts have been removed? Cannot access them through online banking either
-
Caro
(@cefasox36) reported
@AskNationwide Applied for a visa debit chargeback via docusign over 8 weeks ago and I've heard nothing. Really disappointed that I'm having to chase this. Can you help me please?
-
kevan ramsdale
(@KevanRamsdale) reported
@AskNationwide NBS7550958 DSAR 28/10/2021still not supplied nicholas hinton lies about my legal rights lies about making phone calls & illegally shuts the DSAR down 02/11/2021 Gross misconduct #disabledhatecrime my phone no on the form on your website rory maton feline lied about what no called