Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Nationwide Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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David Barclay (@44dbarc) reported from Kirkcaldy, Scotland@AskNationwide The issue is the contactless phone payments not the card. I rarely carry cards now. Doesn't look like there is an answer to this at present other than always carrying card and phone. Makes Samsung and Google pay pointless as a result
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Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland@AskNationwide Come on now. So all these merchants are the problem but they accept my bank of Scotland debit card and santander one no problem. The problem is most definitely with yourselves
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Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland@AskNationwide I've tried before. They just say no block on card..I appreciate security is important but often I end up using another providers card and just transfer the money
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David Barclay (@44dbarc) reported from Kirkcaldy, Scotland@AskNationwide I'm having frequent problems with Google pay and my registered flex account card which is declined every 6th transaction. Is this normal given we have to use this multiple times a day. For small amounts nowhere near the £100 limit
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Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland@AskNationwide Hello. I think there's a problem with the deposit slot on the external machine at your South St Andrew Street, Edinburgh branch. I've had a cheque and notes returned, bunched up, twice over the last 2 weeks.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Terzino 🪐 (@LucasTerzino) reported@AskNationwide @GarethSamuel8 That’s a shame, I’ve been a flex plus customer for years, would have been a nice touch.
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〽️ike 〽️cNabb (tick here) (@mcnabbm1) reported@AskNationwide are push notifications and text message services down on the app… not had any recently
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Tracy (@Tracy52468806) reported@AskNationwide I know! That’s what usually happens! Today it was insisting I use a card reader or I should order one! I didn’t have it with me!! Yet another system glitch?
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Small School RETIRED Teacher🙋🏻♂️ (@SmallSchool_KS2) reported@benjaminlfc @AskNationwide @ragrace1967 So your problem is..,?
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Southbourne 🏴🏴🇫🇷 (@Southbourne101) reported@MichaelFra89678 @AskNationwide Just have a look on the website about qualifying current accounts. Honestly the hoops you have to jump through just to get £100.
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Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported@AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style
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pawsbaws (@pawsbaws) reported@AskNationwide your current account application form is completely broken. When filling in the first page of details, I’m then told I “You need to update your mobile number” and start again. The form doesn’t even ask for my mobile number.
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Neil cole (@Neilcol19002790) reported@AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website
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Gwen Davison (@graceybabe1) reported@AskNationwide @DavidJC9930 Just looked and i have same problem today
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B (@scriptwren) reported@yawizzy @ChelleChipato @AskNationwide Sometimes these days it’s the best way to get proper customer service, that’s why. Why are you trying to police social media like this? Clearly they have exhausted face to face possibilities. What happened to decent customer service and a bit of empathy?