Nationwide

Is Nationwide down in Edinburgh, Scotland?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

The latest reports from users having issues in Edinburgh come from postal codes EH15.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Edinburgh, Scotland 01/13/2026 05:45

January 13: Problems at Nationwide

Nationwide is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (26%)

    Website (26%)

  3. Login (20%)

    Login (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Edinburgh, Scotland

The most recent Nationwide outage reports came from the following cities: Dunfermline and Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomDunfermline Mobile App
United KingdomEdinburgh Website
United KingdomEdinburgh Website
United KingdomEdinburgh Website
United KingdomEdinburgh Website
United KingdomEdinburgh Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • Beleza_Rach Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland

    @AskNationwide I've tried before. They just say no block on card..I appreciate security is important but often I end up using another providers card and just transfer the money

  • 44dbarc David Barclay (@44dbarc) reported from Kirkcaldy, Scotland

    @AskNationwide The issue is the contactless phone payments not the card. I rarely carry cards now. Doesn't look like there is an answer to this at present other than always carrying card and phone. Makes Samsung and Google pay pointless as a result

  • Beleza_Rach Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland

    @AskNationwide Come on now. So all these merchants are the problem but they accept my bank of Scotland debit card and santander one no problem. The problem is most definitely with yourselves

  • 44dbarc David Barclay (@44dbarc) reported from Kirkcaldy, Scotland

    @AskNationwide I'm having frequent problems with Google pay and my registered flex account card which is declined every 6th transaction. Is this normal given we have to use this multiple times a day. For small amounts nowhere near the £100 limit

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • HutsonLyndsey L H (@HutsonLyndsey) reported

    @AskNationwide why is my account showing as minus. The same payment Argos is trying to leave my account twice. I have just tried to call customer services and the automated system says I cannot be put through. I called before 5pm

  • Gratis48 Esperanza24 (@Gratis48) reported

    @AskNationwide @BerylClaytor I have tried and no luck .Really has caused major problems from me . The facility is just not working

  • hartgeman Hartgeman (@hartgeman) reported

    @AskNationwide @IanRea2 Can't log in an Need to transfer money now

  • bricey100 neil brice (@bricey100) reported

    @AskNationwide Had a card used fraudulently with an Amazon purchases. Nationwide could not have been better and sorted it all within 24 hours. Many thanks, great service👍

  • RealErnestARS Tony Earnshaw (@RealErnestARS) reported

    @AskNationwide Would you let people know what is happening with online banking ? It is obviously not working but nothing on your website to say what is going on

  • OzzyAndLayla Ozzy & Layla (@OzzyAndLayla) reported

    @AskNationwide @CoachExcelsior This is the website ....

  • RealErnestARS Tony Earnshaw (@RealErnestARS) reported

    @AskNationwide @CoachExcelsior Everything is down, sort it out as everyone is affected , get a message on the service status so people know

  • Cavalla81 Luisab (@Cavalla81) reported

    @AskNationwide trying to open the online fixed bond...keep getting an error message saying technical fault....ive checked the serviceability page and there appears to be no issues....any suggestions?

  • salop1986 Salop1986 (@salop1986) reported

    @AskNationwide have broken every promise and terms and conditions of the switching. Offer have been told numerous times it will be paid but it still hasn’t. Terrible seevice

  • MrsYopey JoJo (@MrsYopey) reported

    @AskNationwide any idea how long the website will be down for? unable to log in to internet banking won't let me go further than the customer number page