Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Login.
- Login (100%)
The latest reports from users having issues in Edinburgh come from postal codes EH1 .
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at Nationwide
Nationwide is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent Nationwide outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Login | 21 days ago |
|
Edinburgh
|
Transactions | 2 months ago |
|
Dunfermline
|
Mobile App | 4 months ago |
|
Edinburgh
|
Website | 4 months ago |
|
Edinburgh
|
Website | 7 months ago |
|
Edinburgh
|
Website | 7 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland@AskNationwide Come on now. So all these merchants are the problem but they accept my bank of Scotland debit card and santander one no problem. The problem is most definitely with yourselves
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Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland@AskNationwide Hello. I think there's a problem with the deposit slot on the external machine at your South St Andrew Street, Edinburgh branch. I've had a cheque and notes returned, bunched up, twice over the last 2 weeks.
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Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland@AskNationwide I've tried before. They just say no block on card..I appreciate security is important but often I end up using another providers card and just transfer the money
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David Barclay (@44dbarc) reported from Kirkcaldy, Scotland@AskNationwide The issue is the contactless phone payments not the card. I rarely carry cards now. Doesn't look like there is an answer to this at present other than always carrying card and phone. Makes Samsung and Google pay pointless as a result
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David Barclay (@44dbarc) reported from Kirkcaldy, Scotland@AskNationwide I'm having frequent problems with Google pay and my registered flex account card which is declined every 6th transaction. Is this normal given we have to use this multiple times a day. For small amounts nowhere near the £100 limit
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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cni (@Claire11152715) reported@AskNationwide hi app is down when will this be fixed please ?
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OL (@LerryOwen) reportedHey @AskNationwide very disappointing you can’t open a ISA with yourselves online unless you’re an existing customer. Also very poor not to be able to transfer an existing isa in along with allowing this years allowance.
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Wayne Robertson (@2024Wayne) reported@AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !
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Claire McClean (@Claire__McClean) reported@AskNationwide Oh and despite what you are paying Dominic West a fortune to tell us on your adverts you are closing branches down. I no longer have any idea where my nearest one is!
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Timmy Mac (@TimMcElligott4) reportedLast year @AskNationwide gave me £50 as a thank you Today they sent me an email telling me my account has been closed!! WTF!!! What about the money, including the £50, I have in it?????
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Paul Wright (@PW1964) reported@AskNationwide Is there a problem with payments? Had repeated failures in transferring money to a external saving account that I use regularly.
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🌬️Yaga💨💨💨 (@Yaga_42o) reportedtoday I had to contact @AskNationwide because one of my kid trust fund account went missing from my banking app. Turns out the address was incorrect. No letter to tell me there’s an issue, just removed the account. Only removed one account even though both have the same issue.
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Tamara G (@wacgirl) reported@AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.
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#Dalekphobia a.k.a. #anti_Dalek_hatred tsar (@bindon) reported@AskNationwide The "new look" on the customer web portal is atrocious. You must create an option to keep the previous format permanently! I would switch banks, but I've been a customer for 40 years. Hopefully you will get over whatever it is ur design team are going thru & go back to how it was
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will east (@wileast) reported@AskNationwide I made two payments a couple of days ago which have come out of my account but haven't arrived at the payees account. Is there a known payment issue or is there a number I can call to check?