Nationwide

Is Nationwide down in Kirkcaldy, Fife, Scotland?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kirkcaldy, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kirkcaldy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Kirkcaldy, Fife, Scotland 12/12/2024 00:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (27%)

    Mobile App (27%)

  2. Transactions (26%)

    Transactions (26%)

  3. Transfer (22%)

    Transfer (22%)

  4. Website (12%)

    Website (12%)

  5. Login (12%)

    Login (12%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Kirkcaldy, Scotland

Latest outage, problems and issue reports in Kirkcaldy and nearby locations:

  • doubledutch13 John van Dieken (@doubledutch13) reported from Methil, Scotland

    @AskNationwide Yes that’s what I did today. They said they found an error on revising it and have issued it today. They say you may take 3-5 days to process it. I told them they were wrong. NW credits it immediately ?

  • doubledutch13 John van Dieken (@doubledutch13) reported from Methil, Scotland

    @AskNationwide Company says there was an error and refund has been issued today. Will I see it tomorrow if they are not lying to me again? (It’s not there yet?)

  • Beleza_Rach Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland

    @AskNationwide I've tried before. They just say no block on card..I appreciate security is important but often I end up using another providers card and just transfer the money

  • steph_ashford Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @AskNationwide Hello. I think there's a problem with the deposit slot on the external machine at your South St Andrew Street, Edinburgh branch. I've had a cheque and notes returned, bunched up, twice over the last 2 weeks.

  • Beleza_Rach Rachael Santangelo (@Beleza_Rach) reported from Edinburgh, Scotland

    @AskNationwide Come on now. So all these merchants are the problem but they accept my bank of Scotland debit card and santander one no problem. The problem is most definitely with yourselves

  • doubledutch13 John van Dieken (@doubledutch13) reported from Methil, Scotland

    @AskNationwide not having the best time. Nationwide have now let me down twice in a fortnight. Loan paid off 9th. Payment taken today. You guys are better than that. Truly not happy. #Katie has resolved but feel let down. 💔

  • doubledutch13 John van Dieken (@doubledutch13) reported from Methil, Scotland

    @AskNationwide I will do. I had further errors using the card reader on the same issue so I’ve given up for today. Fresh try tomorrow.

  • 44dbarc David Barclay (@44dbarc) reported from Kirkcaldy, Scotland

    @AskNationwide The issue is the contactless phone payments not the card. I rarely carry cards now. Doesn't look like there is an answer to this at present other than always carrying card and phone. Makes Samsung and Google pay pointless as a result

  • 44dbarc David Barclay (@44dbarc) reported from Kirkcaldy, Scotland

    @AskNationwide I'm having frequent problems with Google pay and my registered flex account card which is declined every 6th transaction. Is this normal given we have to use this multiple times a day. For small amounts nowhere near the £100 limit

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • dsmit1312 Daan Smit (@dsmit1312) reported

    @AskNationwide I have a problem with the NW Android App. When I'm setting up a new payee (Pay or move money) it asks for card-reader verification before paying the the first payment - OK. But the App asks me to choose from a drop-down list of debit cards that includes an expired one!

  • hoostie101 David Houston (@hoostie101) reported

    @AskNationwide I am sick of this. I’ve done the chat, been advised to call your help line and am now in a 30 min queue. Really bad customer experience. I simply want to amend my switch application with a different current account! Can this not be done with you? Can I visit a branch to sort?

  • HazelWalkerxx Hazel Walker (@HazelWalkerxx) reported from Leicestershire, England

    @AskNationwide Tesco took money for a delivery yesterday that didn't turn up they have issued a refund but says it takes 3 to 5 working days it was for essential food I need refund urgently

  • Catheri02068701 Catherine O'Donnell (@Catheri02068701) reported

    Day 47 of Nationwide blocking access to funds for my vunerable friend in crisis from - her own money I might add..and no ..I will not DM again.. shame on you @AskNationwide @Moneybox

  • pauliharman Paul Harman (@pauliharman) reported

    Sad to report that @AskNationwide join the ranks of companies with poor consideration for #accessability. Every question I have asked via the web chat function is met with a "please call customer services on 0xxxxxxx" response. If I wanted to do that, I would have started there.

  • bryde09 Bryde (@bryde09) reported

    @AskNationwide I tried to switch to your current account and got an error half way through can anyone tell me if my application went through please

  • bossmancharlie cboxer23 (@bossmancharlie) reported

    @AskNationwide I got put on hold for 30 mins then your staff member told me they would call back in 5 mins and hung up, I got no follow up call the the live chat won’t connect this is disgraceful customer service

  • srafferty73 Stephen Rafferty (@srafferty73) reported

    @AskNationwide What's the process re Switching to you from a bank that's not listed on the CASS website? For example, Chase UK?

  • bossmancharlie cboxer23 (@bossmancharlie) reported

    @AskNationwide I got put on hold for 30 mins then your staff member told me they would call back in 5 mins and hung up, I got no follow up call the the live chat won’t connect this is disgraceful customer service

  • Schadenfreudian Chris Topher 💀 (@Schadenfreudian) reported

    The slowest of slow claps to @AskNationwide who, after being told that @BritishGasHelp increased my Direct Debit both beyond reason and without my consent, have sided with BG because they sent me "an advance notice" - the exact same notice that I raised an issue about. Pathetic.