Nationwide status: access issues and outage reports

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

• 
  Ash ⚒ (@ashgould62) reported 19 seconds ago from Didcot, England

  @AskNationwide Can't log in to my app this morning. Are there any problems?

• 
  Ash ⚒ (@ashgould62) reported 15 minutes ago from Didcot, England

  @AskNationwide Using touch ID and it says there is an issue when I try and login

• 
  Luke Terzino 🪐 (@UELukeT) reported 18 minutes ago from Witney, England

  Anyone else having issues with @AskNationwide incoming payments this morning? Salary not yet come through and a mortgage set to go out tomorrow 😬 #Nationwide

• 
  Tony Brett (he/him) (@tonybrett) reported 24 minutes ago from Oxfordshire, England

  @AskNationwide Ok. My bad. Full marks to the very patient person on the phone however we didn't fix it. After the call I remembered I'd frozen that card a few weeks back. Unfreezing it fixed the problem. If it's possible to break things I will. Sorry!

• 
  Tony Brett (he/him) (@tonybrett) reported 56 minutes ago from Oxfordshire, England

  @william98024502 @AskNationwide No they don't have a problem. My error was entirely my fault for forgetting I'd frozen the card.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amanda.H 👄 (@MissAHxx) reported 2 minutes ago

  Absolutely disgusted at the service i've received from @AskNationwide this morning. Cant send any money cause you've decided to do a card reader security check. The card reader that I havent used in 6 years even though ive passed ID and security checks

• 
  Clare24/7 (@BirdieBums) reported 6 minutes ago

  @ChelleChipato @AskNationwide Very poor. He should have closed down his existing account, withdrawn funds and opened an account with a completely different bank followed by a letter to the complaints department.

• 
  Michelle Bills (@shellbills) reported 11 minutes ago

  @AskNationwide is there an issue with incomingand outgoing payments waiting for money to go in

• 
  SkhTrains (P) (@SkhTrains) reported 15 minutes ago

  @MichaelFra89678 @AskNationwide Used to be able to get it with just a current account, now it's either a mortgage or savings. @AskNationwide have let themselves down over this. Basically saying you're only worthy of a thank you if you're well off. Rest of us mean nothing to them.

• 
  owen (@owen_o24) reported 19 minutes ago

  @AskNationwide your anti-fraud system has blocked a payment of mine, leading to me paying an extra £90 for festival tickets. Customer service offered me £25 and told me to use another bank next time. Are you able to assist me with getting the other £65 back please?

• 
  Septic Skeptic Fella Русский мир иди на хуй! (@dunfishin4) reported 22 minutes ago

  @AskNationwide Unfortunately there are very few ways to talk with you when an issue arises. Like when an insurance company helps itself to £100s from my bank account because they took a renewal payment a week before the renewal date whilst I was in the process of trying to cancel my renewal.

• 
  Bluemailer (@bigbluemailer) reported 23 minutes ago

  @AskNationwide @NevadaBHillon @AskNationwide this is your standard response. I have had regular ongoing messages same as above, or 'technical issue, please restart'. You deny any issues yet it is no coincidence that you have an app problem but are in denial. Your IT people are sleeping on the job.

• 
  Mr Joshua (@MrMrJoshua) reported 24 minutes ago

  @AskNationwide Failure to Address My Needs as a Vulnerable Customer – 5 Months of Inadequate Service and Generic Responses.

• 
  Aston Lord of Who 🦁 (@AstonoftheLord) reported 27 minutes ago

  @MichaelFra89678 @SkhTrains @AskNationwide Then maybe save some money like the rest of us and you will get a little bit of help. If you can’t save £100 by your age then you are not making good financial decisions.

• 
  Richard D G Cox (rcox.bsky.social) (@RDG_C) reported 33 minutes ago

  @deandunham @Chrisitv If that happens, either call someone else first or use a different phone. Key 159: it’s a safe number to reach your bank. When asked, speak the name of your bank to get connected. Most banks handle this well but @AskNationwide does seem to be having issues with it at the moment.