Nationwide status: access issues and outage reports

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

• 
  Tony Brett (he/him) (@tonybrett) reported 16 minutes ago from Oxfordshire, England

  @AskNationwide Ok. My bad. Full marks to the very patient person on the phone however we didn't fix it. After the call I remembered I'd frozen that card a few weeks back. Unfreezing it fixed the problem. If it's possible to break things I will. Sorry!

• 
  Tony Brett (he/him) (@tonybrett) reported 18 minutes ago from Oxfordshire, England

  @william98024502 @AskNationwide No they don't have a problem. My error was entirely my fault for forgetting I'd frozen the card.

• 
  Luke Terzino 🪐 (@UELukeT) reported 51 minutes ago from Witney, England

  Anyone else having issues with @AskNationwide incoming payments this morning? Salary not yet come through and a mortgage set to go out tomorrow 😬 #Nationwide

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  steve WBA (@WbaSteve) reported 2 minutes ago

  @AskNationwide My debit card was cancelled (not by me) and ordered a new one this Monday My card still hasn’t arrived and now my apple pay isn’t working!! Where’s my debit card ?

• 
  Jon B (@ozzybn1989) reported 3 minutes ago

  Hi @AskNationwide is your system all down again? Been trying for the last hour to register for online banking for my Aunt and it will not accept the code you keep sending her! Tbh she has had nothing but grief ever since she applied for the switch from Halifax…

• 
  Diane Lidster (@DianeFirestoker) reported 4 minutes ago

  Agree, car parking is a great example.All car parks should have option of paying with cash & Apps especially when no phone service! Banks closing down in towns & no replacement bank hubs as promised! If you are over 70 no one cares about you. Thank goodness for @AskNationwide

• 
  Fiona Cameron 🇪🇺💚🤍💜🐇🐈‍⬛🖋 (@fionacamwriter) reported 9 minutes ago

  @AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…

• 
  SkhTrains (P) (@SkhTrains) reported 10 minutes ago

  @MichaelFra89678 @AskNationwide Used to be able to get it with just a current account, now it's either a mortgage or savings. @AskNationwide have let themselves down over this. Basically saying you're only worthy of a thank you if you're well off. Rest of us mean nothing to them.

• 
  Jack Rtd. 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇨 (@jacks_almanac) reported 10 minutes ago

  @somersetlevel @HalifaxBank They have useless customer service. Dumped them years back and shifted to @AskNationwide and never regretted it.

• 
  Scunner Campbell🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇺🇦 (@Turbo_GSXR11) reported 13 minutes ago

  @AskNationwide Post been and gone again. Still no card. App Chat isn't much help. Got an apology for inconvenience, wow. To be told a replacement of the replacement would take 5 working days. What sort of customer care is that? I can get a birthday card from Moonpig next day. @AskNationwide

• 
  Helen (@hjs2309) reported 17 minutes ago

  One of your ATMs swallowed a large cash deposit then said transaction failed and machine went out of service. Called customer service but they said there wasn't anything they could do and we'd have to wait until Monday to go into branch. Surely more can be done?! @AskNationwide

• 
  Neil cole (@Neilcol19002790) reported 20 minutes ago

  @AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website

• 
  Jacko 💙 (@1066jacko) reported 24 minutes ago

  @AskNationwide Hi Nathan, the only issue I have is that we didn’t receive any more texts as it says in the message?