Nationwide status: access issues and outage reports

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

• 
  Tony Brett (he/him) (@tonybrett) reported 15 seconds ago from Oxfordshire, England

  @AskNationwide Ok. My bad. Full marks to the very patient person on the phone however we didn't fix it. After the call I remembered I'd frozen that card a few weeks back. Unfreezing it fixed the problem. If it's possible to break things I will. Sorry!

• 
  Luke Terzino 🪐 (@UELukeT) reported 27 minutes ago from Witney, England

  Anyone else having issues with @AskNationwide incoming payments this morning? Salary not yet come through and a mortgage set to go out tomorrow 😬 #Nationwide

• 
  Tony Brett (he/him) (@tonybrett) reported 28 minutes ago from Oxfordshire, England

  @william98024502 @AskNationwide No they don't have a problem. My error was entirely my fault for forgetting I'd frozen the card.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  glosuk68 (@glosuk68) reported 5 minutes ago

  @santanderuk Not only have you not opened your Leighton Buzzard branch today (and next weekend), your one outside cash machine is down. Thankfully the @AskNationwide is open and their machines are working.

• 
  REALLY SCARY GUY📎 (@fucking_scary) reported 6 minutes ago

  @AskNationwide Your bot is so broken that you need me to NOT talk to it if I want to get any actual help? And when it puts me in line is it just going to hang up on me again? Look I know you’re just doing your job but you can understand that this is unacceptable, right?

• 
  Rhys Foran (@rhysforan) reported 7 minutes ago

  @AskNationwide I can’t get access to my mortgage statement. Your app and website deny knowledge of me, yet you take a grand a month out of my bank account… please can someone help

• 
  Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported 7 minutes ago

  @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

• 
  Stu (@StuMcalister) reported 8 minutes ago

  @AskNationwide hello. I’m trying to cancel a direct debit I have with a long-standing supplier. Finding it tricky. Could you help me please?

• 
  Matty M (@wanna_be_dj) reported 9 minutes ago

  @AskNationwide No correspondence from you and you send me a letter asking me to call you. NO!!!. I have left you because of how you treated me. You’ve now added charges onto my account and again, that’s down to you and the way you treated me. Remove charges and add 50% discount for the distress caused and the hassle for me to move banks and I’ll pay.

• 
  Scunner Campbell🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇺🇦 (@Turbo_GSXR11) reported 10 minutes ago

  @AskNationwide Post been and gone again. Still no card. App Chat isn't much help. Got an apology for inconvenience, wow. To be told a replacement of the replacement would take 5 working days. What sort of customer care is that? I can get a birthday card from Moonpig next day. @AskNationwide

• 
  Philip Sirr (@PhilSirr) reported 11 minutes ago

  @AskNationwide what was the criteria for a customer getting the £100 bonus ? i have a savings account a current account and a mortgage

• 
  Matt Leslie (@mattleslie74) reported 13 minutes ago

  @AskNationwide The app issue has been ongoing for the last fortnight. I've restarted my device, I've uninstalled and reinstalled the app, but it is glitches aplenty when verifying a payment I've made to a third party.

• 
  Nick Clitheroe (@NickClitheroe) reported 16 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!