Nationwide

Is Nationwide down in Sunderland Bridge, County Durham, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland Bridge, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland Bridge, County Durham, England 01/20/2026 10:40

January 20: Problems at Nationwide

Nationwide is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Sunderland Bridge, County Durham, England

The most recent Nationwide outage reports came from the following cities: Stockton-on-Tees.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Transactions
United KingdomSunderland Mobile App
United KingdomBillingham Transactions
United KingdomBishop Auckland Transactions
United KingdomChester-le-Street Mobile App
United KingdomSunderland Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Sunderland Bridge, England

Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:

  • JoeButler4766 Joe Butler (@JoeButler4766) reported from Sunderland Bridge, England

    @iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • LouiseBaldock Louise Baldock 💙 (@LouiseBaldock) reported from Stockton-on-Tees, England

    Been to town to pay a cheque into @AskNationwide but the machine couldn't process it. Yes I had it the correct way up. Although I did try it back to front and upside down too, just in case. So infuriating. Going to post it off now. More expense and inconvenience. Cheques. Pah!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • hadders42 diane hadfield (@hadders42) reported

    @AskNationwide Have tried both. Same problem

  • DebiAlper Debi Alper (@DebiAlper) reported

    Hi @AskNationwide. I'm having trouble logging into my a/c. Is there a problem I should know about?

  • Carlo62545751 @Carlo 💙 (@Carlo62545751) reported

    @AskNationwide Is anyone else having problems logging on to internet banking via the app?

  • HW1969 Helen Wood (@HW1969) reported

    @AskNationwide I need help to find out if my Dad, who is currently unwell and now has memory issues, has an account that is still in operation. POA is in process but not yet granted. How can I go about this please? Needed for a care financial assessment.

  • hadders42 diane hadfield (@hadders42) reported

    @AskNationwide hi. Is your online banking service down please? Cannot log in and have some important things to sort out this evening. Thanks

  • beclpool Becki 🌈 ❤️⭐️⭐️ (@beclpool) reported

    @AskNationwide I have three questions 1. As I can’t now access the account how I am going to know when the money has hit. 2. How do I contact you as online chat said they could not do this and 3. How long will the restriction take to be lifted as I have read it can be days

  • luckyminnow Lu C (@luckyminnow) reported

    @MartinSLewis Really wanted to switch to @AskNationwide as a more ethical way of banking but have seen people sharing awful experiences, with lots saying it's really difficult to get the switching bonus and often takes ages to get a reply to queries

  • lisahuntergreen lisa hunter-green (@lisahuntergreen) reported

    @AskNationwide I want to cancel cancel my switch to nationwide can’t get to speak to anyone need help asap

  • TomAlbone Tom Albone (@TomAlbone) reported

    @AskNationwide I keep getting technical errors from the website and app when I try to do something with my card reader (login, make payment etc) What's going on?