Nationwide

Is Nationwide down in Sunderland Bridge, County Durham, England?

Some problems detected

Users are reporting problems related to: website, login and mobile app.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland Bridge, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland Bridge, County Durham, England 02/04/2026 12:55

February 04: Problems at Nationwide

Nationwide is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (29%)

    Website (29%)

  2. Login (29%)

    Login (29%)

  3. Mobile App (28%)

    Mobile App (28%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Sunderland Bridge, County Durham, England

The most recent Nationwide outage reports came from the following cities: Sunderland and Stockton-on-Tees.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Mobile App
United KingdomStockton-on-Tees Transactions
United KingdomSunderland Mobile App
United KingdomBillingham Transactions
United KingdomBishop Auckland Transactions
United KingdomChester-le-Street Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Sunderland Bridge, England

Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • LouiseBaldock Louise Baldock 💙 (@LouiseBaldock) reported from Stockton-on-Tees, England

    Been to town to pay a cheque into @AskNationwide but the machine couldn't process it. Yes I had it the correct way up. Although I did try it back to front and upside down too, just in case. So infuriating. Going to post it off now. More expense and inconvenience. Cheques. Pah!

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • lisaloft Lisa Loft (@lisaloft) reported

    @AskNationwide No error message, just doesn’t load.

  • gemmacorrell Gemma Correll (@gemmacorrell) reported

    @AskNationwide I can't log in because of the "sending a code by text" part. It doesn't work with non-UK numbers and the only number attached to my account is an old UK number that I no longer have/use.

  • gemmacorrell Gemma Correll (@gemmacorrell) reported

    @AskNationwide I know the customer number and I think I remember the password but not 100% sure

  • Zeiss40 John Barber (@Zeiss40) reported

    @AskNationwide l have a customer number but not had a savings a/c for 5 years. Your system will not recognize me - even though local branch say l'm on their system - l wish to open a new savings a/c but system will not let me apply or register for online banking. Help !

  • rstar666 rstar666 (@rstar666) reported

    @AskNationwide #Nationwide any update on your month long IT issue preventing some customers from accessing their credit card account on online banking? @BBCNews

  • gemmacorrell Gemma Correll (@gemmacorrell) reported

    @AskNationwide All of the other questions are fine and I can get through the first round of security. The address question in round 2 is the issue.

  • gemmacorrell Gemma Correll (@gemmacorrell) reported

    @AskNationwide Every time I've called they've told me that answer is wrong and they can't help any further.

  • CerianJohn Cerian 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CerianJohn) reported

    @AskNationwide Cancelling customer’s cards and doing nothing about is appalling, the customer service even worse I’m done

  • gemmacorrell Gemma Correll (@gemmacorrell) reported

    @AskNationwide I do but can't access it due to having a US phone number

  • Zeiss40 John Barber (@Zeiss40) reported

    @AskNationwide No, it won't let me. We hit a dead end every way we try. Can l give you the customer number ?