Nationwide status: access issues and outage reports

Problems in the last 24 hours in Sunderland Bridge, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland Bridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunderland Bridge, England

The most recent Nationwide outage reports came from the following cities: Chester-le-Street.

City	Problem Type	Report Time
Chester-le-Street	Website	1 month ago
Sunderland	Website	2 months ago
Sunderland	Mobile App	3 months ago
Stockton-on-Tees	Transactions	4 months ago
Sunderland	Mobile App	1 year ago
Billingham	Transactions	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Sunderland Bridge, England

Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:

• 
  Louise Baldock 💙 (@LouiseBaldock) reported 12 seconds ago from Stockton-on-Tees, England

  Been to town to pay a cheque into @AskNationwide but the machine couldn't process it. Yes I had it the correct way up. Although I did try it back to front and upside down too, just in case. So infuriating. Going to post it off now. More expense and inconvenience. Cheques. Pah!

• 
  Brian Frog (@TheBoringfrog) reported 10 minutes ago from Sunderland Bridge, England

  @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

• 
  Barry D Photography (@Bazdobs81) reported 15 minutes ago from Sunderland Bridge, England

  @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

• 
  Adam Appleby (@adamappleby) reported 29 minutes ago from Sunderland, England

  @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

• 
  Joe Butler (@JoeButler4766) reported 42 minutes ago from Sunderland Bridge, England

  @iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?

• 
  #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported 44 minutes ago from Sunderland Bridge, England

  @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diana Kimpton (@dianakimpton) reported 51 seconds ago

  @AskNationwide I’ve already called. That’s why I know there really is a problem. You aren’t doing anything to warn customers about it so I thought I’d do it myself.

• 
  Sarcastic Fringehead (@Pragjag) reported 1 minute ago

  Is @AskNationwide having a bit of a nightmare? Last night I couldn’t make an online banking payment (it went through OK this morning) and now a ticketing site can’t contact them.

• 
  Carl (@uncle_carl1) reported 6 minutes ago

  @AskNationwide So far your online service has required me to log in five times in ten minutes, won't allow me to convert my account and has a broken link to the page where I'm supposed to be able to . Online chat has no-one available either. Best possible service? Really?

• 
  Jonathan Leigh (@LeighJonathan) reported 11 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  Wayne Robertson (@2024Wayne) reported 14 minutes ago

  @AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !

• 
  Katherine Stead ❤️🌈 💙 (@katherine_stead) reported 14 minutes ago

  @AskNationwide Yes, it says “we seem to be experiencing some technical problems”. I’ve tried a number of times to make a payment online and keep getting this. K

• 
  Ziad Roving-Reporter (@ZiRovinReporter) reported 17 minutes ago

  @AskNationwide A huge congratulations to Nationwide for not looking after the interests of their members. If someone in that building society really cared about my on-going issue then it would have been resolved immediately. You people are pathetic! 😤 #AskNationwide #Nationwide

• 
  Barney Scarisbrick (@B_DoesThingsYT) reported 17 minutes ago

  @AskNationwide Hi, I'm trying to login to online banking, but every time it keeps saying you're experiencing technical problems. I'm using to correct online banking number and date of birth. And what I need can't be done via the app. When will online banking be back up? Thanks

• 
  Steve Scrase (@StevenScrase) reported 18 minutes ago

  @AskNationwide @AskNationwide Shocked by the lack of support from you. As a customer with documented neurological and spinal issues, your refusal to adapt your communication style is a breach of the Equality Act. I need a specialist to contact me who understands 'Vulnerable Customer' protocols.

• 
  Professor Adam Taylor (@Adatomy) reported 18 minutes ago

  In germany and cant use #visa cards to pay due to system failure. Not sure what thats about but thankfully had a small amount of cash or would be washing dishes. Waiter tells me its "europe-wide" issue? @AskNationwide any idea if this is a wider system issue or me specific 🤔