Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 10/11/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Website (27%)

    Website (27%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ellewould 🌈 Eleanor Hudson 🌈 (@ellewould) reported

    @AskNationwide I’ve been told three times I need an inbound call to solve my problem and have had no call back in as many attempts. Starting to feel let down

  • Zsaszzles 👁️Zazz👁️ (@Zsaszzles) reported

    @AskNationwide just went to check my accounts and they've vanished, please help as I'm really concerned

  • KirstyEvans1208 Kirsty Evans (@KirstyEvans1208) reported

    @AskNationwide I’ve tried this, to no avail. No answer when ringing and online chat wasn’t answering either. Horrendous service.

  • johnham666 John Hamilton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@johnham666) reported

    Would not touch @AskNationwide a home insurance again. It’s a shocking service

  • pattayarangers Robert Denham (@pattayarangers) reported

    @AskNationwide Absolute rubbish. You are not here for anyone. I spoke to 9 NW " customer service agents " last week, and no support at all. Awful organisation.

  • BTC_SinghKhalsa BTC Singh (@BTC_SinghKhalsa) reported

    @AskNationwide I sent £450 from my nationwide account to another account of mine last week and I still haven't received it. When will I be reimbursed for your errors. 😤😒🤬 #Bitcoin

  • Iancardwe11 Iancardwell (@Iancardwe11) reported

    @AskNationwide Apple device still not working today

  • marcs_72 Marc (@marcs_72) reported

    @mummy1272 @AskNationwide Frustrating isn’t it - hopefully apple will release the update officially and they then may be bothered to help

  • jaymorrell Jay Morrell (@jaymorrell) reported

    @AskNationwide I wasn’t aware of this issue and from what I’ve seen on line neither is a lot of your online phone users. May I suggest an email drop to all to explain this situation as like myself, people will be in the dark and complaining. Thanks

  • AmyHowe26335919 Amy Howell (@AmyHowe26335919) reported

    @AskNationwide i have been waiting 3 weeks for a refund from ticketmaster.. they have asked me to get in touch with you! Can you help me?