Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 11/24/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (22%)

    Website (22%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • jibuku Nicola Hamblett (@jibuku) reported from Gateshead, England

    @AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • JoeButler4766 Joe Butler (@JoeButler4766) reported from Sunderland Bridge, England

    @iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • WBilkey wayne bilkey (@WBilkey) reported

    @AskNationwide My daughter has a payment held up for her (7 hrs) now to exchange on a house and currently your customer service is worse than poor. New year, new banks for us!

  • deb2345678 debbie simmons (@deb2345678) reported

    @AskNationwide when will you be fixing the problem of me being able to get my money

  • debsyW14 MD (@debsyW14) reported

    @AskNationwide I have wages going in tonight, really need some sort of timeline or help.

  • AmieLassey Amie Lassey (@AmieLassey) reported

    @AskNationwide @tolulope_608 U need to find some sort of time frame have u any idea what this is causing I need them funds by 4 clock or thats it xmas in this house is ruined...sort it and give us some half decent reply instead of the same nonsense that's no help to any one!!!!

  • 092209k Marilyn K🥢 (@092209k) reported

    @AskNationwide You guys have just repeating yourself since 7am in the morning. No proper reassurance of when we will be getting our money at all. People got stuff they need to pay for and do. Get someone on here that can TELL US WHEN WE GETTING OUR MONEY. Terrible bank.

  • kellyw2094 Kelly Dunn (@kellyw2094) reported

    @AskNationwide hi, I send a transfer to my nationwide from my natwest account. I’ve now seen that there’s problems. Will this payment be queued to go into my account or am I on a never ending wait for the money for it to be cancelled, what’s happening?

  • MaDaMBu06332773 🦋MaDaMe BuTtErFlY🦋 (@MaDaMBu06332773) reported

    @AskNationwide @rob_j1987 That is UNTRUE! I transferred from another bank at 8am I was NOT TOLD ANYTHING and recipient still has NOT received! I am NOT a customer of yours so where is MY money #theives #nationwide

  • kearney_ruth Ruth Kearney (@kearney_ruth) reported

    @AskNationwide having problems with delays in transactions from my account. Any help would be appreciated.

  • Dicko240 Arran Dickinson (@Dicko240) reported

    @AskNationwide when will the payments issue be resolved as I transferred money to my step daughter 3/4 hours ago as she is in town and the money still isn’t there

  • TiredAuthorDan Tired Author Dan (@TiredAuthorDan) reported

    @AskNationwide is anyone available to help, the automated system is blocking connecting to an agent?