Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 01/07/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • JoJo_6678 Jo (@JoJo_6678) reported

    @AndrewG37241723 @AskNationwide Agree I will bring slowly moving my finances over to starling since they treated me very bad last year ! They customer service is shocking.

  • charlottemyford Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ (@charlottemyford) reported

    @AskNationwide I went into a branch. Got it cleared up in a few minutes! 45 minutes to be connect to a online chat is a bit extreme though ~ and to still not get any help!

  • g_e_loach G E Loach (@g_e_loach) reported

    @AskNationwide I've been into my local branch today and I am not happy with inhospitable service. I was met at the door by a lady who sighed at me when I said I didn't want to use the machines and wanted to be served by a human. The cashier was even less helpful.

  • Violinbeau HRH the Fiddler & the Cat 🎵🎶🎻🎵🎶 (@Violinbeau) reported

    @AskNationwide How long before the technical problem on your website going to be ? Trying to do a payment. Thanks

  • GaryLongman Gary Longman (@GaryLongman) reported

    @AskNationwide Flex Travel Insurance offers appalling customer service through UK Insurance. Their agents just tell you anything to get you off the line, after waiting 50 minutes to answer the call. They never deliver anything they promise. Time to close Flex Plus account.

  • ovationchris Chris Budd (@ovationchris) reported

    @SimonDenton2 @AskNationwide There was a great site I used to inform all firms in one go. Was great. But all that's happened is they have just sent me paperwork to fill in, ignore the information given to that service. Crackers.

  • traceycwilliams Tracey | The Williams World (@traceycwilliams) reported

    How rude is @AskNationwide closing down the chat thread during a conversation 😡 useless service

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @AskNationwide Thanks Luke - I wrote to your CEO and she couldn’t be bothered to reply. I also wrote to other Directors and got the same response. Your complaints department are dishonest. Deliberately working together to support bad practice.

  • purplemoonlurch David Makalaster (@purplemoonlurch) reported

    @AskNationwide hi, I have been unable to login to my app. It's just getting stuck on 'loading'. Have cleared the cache but nothing. Can you help, really need to make some payments. Cant login to my online bank as I dont have my details to hand. Thank you

  • Andreus84 Andy Gilbert (@Andreus84) reported

    @AskNationwide I can't load any chats from the app. It's like the link has stopped working.