Nationwide

Is Nationwide down in Sunderland, England?

Some problems detected

Users are reporting problems related to: website, mobile app and login.

The latest reports from users having issues in Sunderland come from postal codes SR4.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 02/10/2026 18:35

February 10: Problems at Nationwide

Nationwide is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Sunderland, England

The most recent Nationwide outage reports came from the following cities: Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Mobile App
United KingdomSunderland Mobile App
United KingdomGateshead Transactions
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Transfer
United KingdomChester-le-Street Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ThomasMcGhee6 💚THOMAS CELTIC FOREVER 💚 (@ThomasMcGhee6) reported

    @AskNationwide is the app not working just now

  • hernameisayesha Ayesha 🦋🇻🇨 *Leave Black Women Alone F&A* (@hernameisayesha) reported

    @AskNationwide Hi for some reason I’m in an unarranged overdraft in my current account, this shouldn’t be the case as I always transfer the correct amount before I make a payment, can you help with this please? Thanks

  • surreyboy84 SurreyBoy84 🇺🇦 (@surreyboy84) reported

    @AskNationwide I’ve already told you. I don’t have access to a phone. Please DM me.

  • R4M_G Ram (@R4M_G) reported

    When are @AskNationwide and @imaginecurve going to sort out open banking access with each other so I don’t have to use multiple apps?

  • mybeefy My BEEF (@mybeefy) reported

    @AskNationwide I can log in to see savings etc. But not my current accounts. Logged in wife's app to access our account and it let's me.

  • surreyboy84 SurreyBoy84 🇺🇦 (@surreyboy84) reported

    @AskNationwide I’m trying to block my current account card but can’t see it listed.

  • Paul96626327 Paul (@Paul96626327) reported

    @AskNationwide Once the customers financial position is clear, we’d expect the bank to propose a solution. There is a range of measures a lender can take to help.

  • chubberoo Craig (@chubberoo) reported

    @AskNationwide hi is your website working? I think it might be down? Your sent me my house insurance renewal but I can’t sign in, can’t reset password, can’t create account, everything I put my correct details in it says their wrong or the confirm buttons don’t do anything

  • mybeefy My BEEF (@mybeefy) reported

    @AskNationwide It's through mobile banking app. Just can't access my current accounts

  • SarahJackson182 Sarah Jackson (@SarahJackson182) reported

    @AskNationwide Hi, thought I’d let you know I’ve just been shopping, bought petrol etc with my card and my balance remains the same for some reason. The pending amount doesn’t seem to be working/ deducting like normal. All my shopping from the past two hours isn’t in pending T’s.