Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 03/20/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (30%)

    Login (30%)

  3. Website (24%)

    Website (24%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Sunderland, England

The most recent Nationwide outage reports came from the following cities: Chester-le-Street and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester-le-Street Website
United KingdomSunderland Website
United KingdomSunderland Mobile App
United KingdomSunderland Mobile App
United KingdomGateshead Transactions
United KingdomNorth Shields Mobile App

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolDawn1980 Carol Dawn Bridges (@CarolDawn1980) reported

    @AskNationwide Frustrating - especially as the app isn’t working either… but thanks for the info.

  • Ooga_Chaka79 Phil (@Ooga_Chaka79) reported

    @AskNationwide Our mortgage valuation had been received by yourselves, will be reviewed in a couple of days and you'll let me know if need more info: 1. Is that couple of days still valid given all you sla's seem through the roof? 2. Will you notify either way i.e if no issues?

  • KennyCo03949267 Kenny Cook (@KennyCo03949267) reported

    @AskNationwide Hi, what about you supporting your members? I have had an ongoing issue in the complaints procedure since May & no one can help. All I get is it can take 56 working days! Rubbish customer service.

  • JRF1875 JRF (@JRF1875) reported

    @AskNationwide Hi @AskNationwide my cheque was paid in on Saturday and although it is now appearing in my online account, it is not reflected in my available balance. I thought this was guaranteed to be cleared by 11:59pm on the next working day? Please explain, thanks.

  • missusjipperz Nikki 🇺🇦 (@missusjipperz) reported

    @AskNationwide And then when I requested a call back, asked me what times were convenient, I told her, then she said she would try and arrange something for the next 5 working days but nothing garuanteed, then ended the converstation

  • neilhubbardz Neil Hubbard (@neilhubbardz) reported

    @AskNationwide Your slogan, Nationwide, on your side, does that apply to your staff? All I want is good human customer service but you won't let your staff provide it, you'd rather get them to sell me things which really perplexes me as it does most people.

  • ChappersDave Dave Chapman (@ChappersDave) reported

    @AskNationwide I have already logged a complaint through the Wellingborough branch who go above and beyond to help but get no help from your useless fraud team. The FCA told me your fraud team is "the worst in the industry at communications." Put it this way a BIG fine is heading their

  • yavstarr Yav (@yavstarr) reported

    @AskNationwide Resolved now but my customer number had been changed without informing me, this is very poor service

  • josh_byrom2012 Josh Byrom (@josh_byrom2012) reported

    @AskNationwide internet banking been down for 24hrs now

  • Bajanbaptiste12 Angela Payne (@Bajanbaptiste12) reported

    @AskNationwide Hi Mel, no I do not save the banking app as a favourite. But it seems to be very temperamental and I can access it sometimes and not others.