Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 01/10/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • sophiadavis92 Sophia (@sophiadavis92) reported

    @AskNationwide when is the app going to be fixed, as can't transfer money and now stopping me being able to go out and collect prescription. It is not good enough. Was working fine 10 mins ago

  • KazWilliamson88 Karen (@KazWilliamson88) reported

    @AskNationwide @Claire11152715 My app also shows as not able to show account info, and won't let me select any of my accounts, your app suggests you have issue showing account details and making payments.

  • Fokmisterutd Alan Mörris (@Fokmisterutd) reported

    @AskNationwide can only go back 3 years on my statements how useless is that and no help to me.

  • Cazzzzie123 Caroline (@Cazzzzie123) reported

    Great help from @AskNationwide you cancel a direct debit, they let them take the money then refuse a refund shocking!! #nationwide #poorservice 😬

  • nicwil75 nicola w (@nicwil75) reported

    @AskNationwide is there a problem with your payments service today? Am assured payment was made this morning, but it's not showing.

  • ThatSweetKim Kimothy (@ThatSweetKim) reported

    @AskNationwide The app is not down, unable to view my current account. Website says services are running normally but I see I'm not the only one to report the issue

  • TheRahman The Rahman (@TheRahman) reported

    I can see @AskNationwide make it hard to complain. After what I went through last week at #cardiff Queens street branch I know why. Get your best guy on phone because he’s going need afternoon off. You gave me Hell, I’ll give you Hell. Worst customer service ever received. EVER

  • BellaBoe40 Bella Boe 🇮🇹🇮🇹🍝🍕🇮🇹 (@BellaBoe40) reported

    @AskNationwide is the app still down? Trying to transfer money from my savings to my current account

  • DeeksNerissa Nerissa Deeks (@DeeksNerissa) reported

    @AskNationwide is the messaging service on your app no longer available? It doesn't seem to be working and I wanted to check a transaction.

  • FyrstaCS Dan (@FyrstaCS) reported

    @AskNationwide Hi, I'm trying to setup online banking for a savings account that I've got with you. It looks like I need to get a mobile number added to my account before I'm able to login. Is that something you can help with or do I need to call? Thanks