Is Nationwide down in Sunderland, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Nationwide
Nationwide is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (28%)
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Website (24%)
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Transactions (12%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map Near Sunderland, England
The most recent Nationwide outage reports came from the following cities: Gateshead, Chester-le-Street and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Transfer | |
| Chester-le-Street |
Website | |
| Sunderland |
Website | |
| Sunderland |
Mobile App | |
| Sunderland |
Mobile App | |
| Gateshead |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
@AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…
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Andrew Davis
(@andrew14ad) reported
from
Gateshead, England
So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Roberts
(@steveandcherylr) reported
@AskNationwide If that’s the only way we can fix it. I’ll try at 6
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em arzhur
(@gwenynnefydd) reported
@AskNationwide Hi Jake, no problem. I'm completing the second part of the personal loan application form. I've completed all essential fields, however when I choose "Continue", I get an error which states... (1/2)
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Aimee Howard
(@EssexMagpie) reported
@AskNationwide I've tried to log in to my online banking app, but it says for safeguarding I need to re-enrol. Can I please check if this is a genuine message from Nationwide? Thanks
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Neil Brannan
(@NeilBrannan1) reported
@AskNationwide I am trying to renew my flex plus travel insurance and for the past two days am getting an automated message saying there are technical problems. Can you tell me when this problem will be fixed
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Ben Pavord
(@benpavord) reported
@AskNationwide Thanks Karen - with respect, we’ve tried that and received different information again. It’s not worth our emotional strain, we’re already broken by NW’s systemic incompetence.
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John Coxon
(@JohnCoxon) reported
So now I’m back on hold again. Usually it wouldn’t be urgent, but in this case it’s a fixed-term ISA I want to close within the first-14-day grace period, and I will be very very angry if the broken @AskNationwide website and poor customer service actually costs me money. (3/4)
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jenny
(@JennyMolloy74) reported
@AskNationwide I would like to know how I can cancel a recurring card payment via the bank. I’m having trouble contacting the service provider I am paying but don’t want to continue to pay them for a service I no longer use
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Rohail 🇵🇸
(@Rohailxfzal) reported
@AskNationwide after i finish registering for online banking, well its meant to say ‘registered’ bur this error comes up
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Claudia
(@CNLaing) reported
@AskNationwide I’ve tried to log into my Nationwide app and it’s asking me to re-enrol before I can access my accounts. Please advise if this is a legitimate request? Thanks.
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John Coxon
(@JohnCoxon) reported
The phone team told me that I could send a secure message online to close the account. They emailed back saying “here are the step by step instructions to use the website”. The instructions don’t work, which I indicated in my first message to @AskNationwide. (2/4)