Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 03/23/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (30%)

    Login (30%)

  3. Website (23%)

    Website (23%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Sunderland, England

The most recent Nationwide outage reports came from the following cities: Chester-le-Street and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester-le-Street Website
United KingdomSunderland Website
United KingdomSunderland Mobile App
United KingdomSunderland Mobile App
United KingdomGateshead Transactions
United KingdomNorth Shields Mobile App

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • catskyrme Cat (@catskyrme) reported

    cheers @AskNationwide no wages just before Christmas... not exactly bothered about fixing the issue as its been going on all day!

  • NeedhamTori Tori Needham (@NeedhamTori) reported

    @AskNationwide But this has been all day now. You must have some idea what has caused the issue by now! Is this an upgrade gone wrong? Maybe you’ve allowed too many people to be on leave and now don’t have the expertise to fix this fault.

  • Alisonrandall20 Alison randall (@Alisonrandall20) reported

    @AskNationwide this is a joke. No update other that “no payments accepted into you account”. This is not acceptable. People expect a better service from you. How long will services take to be restored. Your engineers been working on it now for hours surely they know the issue

  • debsyW14 MD (@debsyW14) reported

    @AskNationwide will the issues be resolved by end of the day. I transferred money for food and shopping so now I have no money as it’s stuck. Need money pretty soon.

  • Jennife50593183 Jennifer Ellis (@Jennife50593183) reported

    @AskNationwide what is the current issue with incoming and outgoing payments? When do you expect it to be resolved? Thanks

  • polkadotsponge Lisa (@polkadotsponge) reported

    @AskNationwide @independencekat @AskNationwide what is this queue you keep talking about?! Its 2021. There are people here 'queuing' up to access their own cash. Totally unacceptable. Thank you for not allowing me to purchase groceries today.

  • GSwift87 Gregg Swift (@GSwift87) reported

    @AskNationwide Will you you be covering any late fees for direct debits as my wages are now late. Also Christmas is only a few days away will you take responsibility for problems arising from over stressed parents who have no money at the worst possible time!

  • LittlecottSarah Sarah Littlecott (@LittlecottSarah) reported

    @AskNationwide why are there payment issues and how long before payments are received?

  • Madaze2002 Mr Clean (@Madaze2002) reported

    @AskNationwide any clue when these payment issues will be sorted I’m due some money for a direct debit due out tomorrow but I’m unable to receive it due to these issues

  • newport_p newport🌹 (@newport_p) reported

    @AskNationwide @Nicolef1Penney Have you just called a customer a Karen because they want to be able to use their bank account?