Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 02/23/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (21%)

    Website (21%)

  3. Transactions (20%)

    Transactions (20%)

  4. Login (12%)

    Login (12%)

  5. Transfer (6%)

    Transfer (6%)

Live Outage Map Near Sunderland, England

The most recent Nationwide outage reports came from the following cities: Newcastle upon Tyne and Chester-le-Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Transfer
United KingdomChester-le-Street Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNorth Shields Transactions
United KingdomSunderland Login
United KingdomNewcastle upon Tyne Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • JoeButler4766 Joe Butler (@JoeButler4766) reported from Sunderland Bridge, England

    @iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • jibuku Nicola Hamblett (@jibuku) reported from Gateshead, England

    @AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • thisisonyoux Whyareyouatthewake (@thisisonyoux) reported

    @AskNationwide So you cannot change any reference on the app? And you still use card readers. This is completely ridiculous. I now can't transfer money on the go and need to log in to online banking on a laptop just to be able to change a reference? . Please feed this back

  • 7koko7 CarloKing (@7koko7) reported

    @AskNationwide message us send us secure message !! Only to find a robot who waste your time what appalling plonker service you come up with QUseless

  • moomoo92042397 El (@moomoo92042397) reported

    @AskNationwide on the website

  • paul_hickman Paul Hickman (@paul_hickman) reported

    @AskNationwide Already have. You say it's not you, @AmazonUK say it's not them. You need to talk to each other! It's not only me I know others with the same issue!

  • lemanie33 melmickeyjay🖤🖤🖤 (@lemanie33) reported

    @AskNationwide Ive spoke to someone already but theres an issue with the app..long story i cant go into on here. Too late. Had enough

  • EMIZI_J Emily Jay (@EMIZI_J) reported

    @AskNationwide my debit card expired on the 31/10 and I still haven’t received a new one! I now don’t have any access to my own money! Why haven’t I gotten a new one?

  • martinc23995659 martin connolly (@martinc23995659) reported

    @AskNationwide It’s just a robot, it can’t help me with my problem!!!!! Useless

  • sarahgal Sarah Galasko (@sarahgal) reported

    @AskNationwide I’ve turned on and off my phone… didn’t help

  • ac3rca M4rcus (@ac3rca) reported

    @AskNationwide here's a thought, I've been a loyal Nationwide customer for 15+ years, however if I leave for another bank I get £175-£200, but if I was a new customer joining Nationwide I'd get £200. What if I'm loyal and stay? Nothing? How's that seem fair?

  • martinc23995659 martin connolly (@martinc23995659) reported

    @AskNationwide I know I’m on hold now, 33 minutes so far! Are there bigger issues at NW currently please? Everything seems to be very poor. Am I just wasting my time? Be honest