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Nationwide

Nationwide down? Current status and problems in Sunderland, England

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 29% Login (29%)
  • 27% Mobile App (27%)
  • 24% Website (24%)
  • 12% Transactions (12%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Sunderland, England

The most recent Nationwide outage reports came from the following cities: Gateshead, Chester-le-Street, and Sunderland.

CityProblem TypeReport Time
Gateshead Transfer 13 days ago
Chester-le-Street Website 19 days ago
Sunderland Website 2 months ago
Sunderland Mobile App 2 months ago
Sunderland Mobile App 1 year ago
Gateshead Transactions 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • SamNicholles
    Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • walla81
    Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • ChrisConway
    Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham
    Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • adamappleby
    Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • ChrisConway
    Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • andrew14ad
    Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • rl_chris_higham
    Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • TheBoringfrog
    Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • jshield1988
    jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ScooterRiderFMX
    #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • EstebanMaccers
    Esteban (@EstebanMaccers) reported

    @AskNationwide It is now the 12th and Nationwide are unable to answer a simple question as to why i can't buy a bond from them as a life long customer but can via a third party and pay their fees. Truly horrific customer service

  • Weddingphotos2
    Ali Gaudion Professional Photographer (@Weddingphotos2) reported

    @AskNationwide PLEASE HELP NATIONWIDE. lifestyle insurance group - they are sending out replacement phones that don't work and taking the excess ... I'm investigation Lifestyle Insurance. They are scamming me right now with a broken refurbished phone. they have 1 star and are scamming everyone

  • rebeccajcoco
    Rebecca 🎀🧸 (@rebeccajcoco) reported

    @AskNationwide Bank card is missing on the app. My savings account is showing but then I go to click on it I’m getting that error message. My current account is working fine and my bank card is working.

  • TheStub
    Gareth Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿👨‍💻🥁🏒 (@TheStub) reported

    @ShappiKhorsandi @HSBC_UK Join Starling. It's takes minutes in the app, they will move all your DDs and standing orders. They even do really great business banking. They just work. App only is the only potential issues, but my ND brain loves that. For a bricks and mortar bank I liked @AskNationwide

  • nicolajpriest
    Miss NJP (@nicolajpriest) reported

    @AskNationwide Thanks, but my nearest branch is 10 miles away and the opening hours are during my working hours so I’m unable to do this. Is it not possible to contact customer services and go through any security over the phone (this is an existing payee that carried over during the switch)?

  • jdaviescoates
    @jdaviescoates@social.coop on Mastodon (@jdaviescoates) reported

    Maria never responded again, but eventually (after a full 17 minutes of silence) Sherry Mae informed me that @AskPayPal can't help at all if it's over 180 days and my only hope (because the transaction was so long ago) is to contact @AskNationwide...

  • guru_smoking
    Smoking_guru (@guru_smoking) reported

    @AskNationwide Hi there im due to be paid today and I've logged into my online banking app and its telling me I have no account. Then when I go online its saying there's a technical issue. Can you please tell me whats going on ?

  • AndrewG37241723
    Andrew Griffiths (@AndrewG37241723) reported

    @AskNationwide @Shelter Shame on you for all the cases you fail to support and the attempts to mask your bad practices

  • amanda11350524
    amanda (@amanda11350524) reported

    @AskNationwide I have fo e this hence my tweet I was told by advisor they couldn’t help as the issue was with escalation team. No updates and further issue occurred .. Again!

  • lmitchell1706
    Luke Mitchell (@lmitchell1706) reported

    @AskNationwide are awful. Blocked my transaction twice for no reason. Trying to ring them and it took me 10 minutes to get through the crap IVR just to be put on hold. Could do with all the staff members they made redundant in the summer to service the queues.