Nationwide

Is Nationwide down in Sunderland, England?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 11/27/2025 04:50

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (24%)

    Website (24%)

  3. Transactions (9%)

    Transactions (9%)

  4. Login (9%)

    Login (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Chrissie_Fraser Christina Fraser (@Chrissie_Fraser) reported

    @AskNationwide That’s all well and good but I can’t access the app to use the chatbot and I can’t seem to log in online either.

  • clozbrackerz chloe (@clozbrackerz) reported

    @AskNationwide I have been in branch and used ARTI - neither seem to be able to help with my query. I've tried ringing twice now to be told 'due to unforeseen circumstances we can't take your call' - what am I supposed to do now?!!

  • hbkeenan Helen Brady Keenan (@hbkeenan) reported

    @AskNationwide I have just DMed you. Been waiting since August for a resolution to the same issue. The incompetence in the first place was unacceptable. The delay is now incompetence. Either sort the problem out or I close my accounts after being a customer for 20 years.

  • Watsley Jay Watson (@Watsley) reported

    @AlexBlokPi2539 @AskNationwide I always try to use the Post Office for withdrawing cash because of this problem it's awful customers have to be out of pocket for goodness knows how long.

  • emma_dougan Emma Dougan (@emma_dougan) reported

    @AskNationwide @awkward_ms_n Not working for me either - won’t even log in past Face ID

  • AndyNotSoHandy Andy (@AndyNotSoHandy) reported

    @N13lCl @AskNationwide Don't be afraid to be blunt and to the point. You're paying them to provide a service and shouldn't have unnecessary stress because they aren't doing their jobs.

  • ColinPerkins20 Colin Perkins (@ColinPerkins20) reported

    @AskNationwide Well I have not long spoken with Nationwide and this ridiculousness is still going on three months now three months of total stupidity and ignorance that those working for Nationwide are putting themselves through They need to fix there fault

  • arthurliverpool arthur stafford (@arthurliverpool) reported

    @AskNationwide have you been hacked? Each time I look at savings I get a drop down ‘turn back, this website is impersonating savings@nationwide’ - what’s happening.

  • robvanriot Rob Hill (@robvanriot) reported

    Anyone else having problem with the Nationwide app or online banking this morning? Sort codes and account numbers visible but balances not available/not loading? @AskNationwide your service says it's running normally?

  • hbkeenan Helen Brady Keenan (@hbkeenan) reported

    @AskNationwide please STOP telling me you have called me twice and sent a text message, left a voicemail. NO-ONE has called. There is NO voicemail and NO text. Please stop lying and resolve the complaint fgs. Your customer service is non existent.