Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Nationwide Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Adam Appleby (@adamappleby) reported from Sunderland, England@AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?
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Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England@AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)
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jamie shield (@jshield1988) reported from Wallsend, England@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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Joe Butler (@JoeButler4766) reported from Sunderland Bridge, England@iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?
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Sam Nicholles (@SamNicholles) reported from Longbenton, England@AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies
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Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England@AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…
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Andrew Davis (@andrew14ad) reported from Gateshead, EnglandSo now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew
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Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England@AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.
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Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England@AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!
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Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England@AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?
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Nicola Hamblett (@jibuku) reported from Gateshead, England@AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?
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#ImMe | #BackBoris | #LBFB 🏳️🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England@AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all
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Mark Wallace (@walla81) reported from Wallsend, England@AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers
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Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, EnglandSuper impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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X_eON (@X_eON) reported@AskNationwide Hello don't know if i'm being stupid or ? but i'm trying up online access and have a been sent a passnumber by post but there is nowhere to put it? there is no mobile or email attached to my account so can't proceed? what use is the point of passnumber by post?
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Old Bill (@The_Better_Ole) reported@AskNationwide @NorretteM Do you pass the data that the customer cannot see to HMRC ?
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Jonathan Scott (@jon_d_scott) reported@AskNationwide - been trying to login to the app but keep getting logged out and asked to restart it. Been like this a while now
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Tom McGivern (@tommcgiv) reported@AskNationwide As a so-called customer lead organisation you should at least give customers the ability to contact by email people with influence within the organisation
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David Ellis (@DavidElliss4nw) reported@AskNationwide @steph_wass Your Internet banking app is not working
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Matty M (@wanna_be_dj) reported@AskNationwide just received a letter from you stating you’re removing my overdraft and you’re giving me 30 days to pay it off??? Shocking service from the ‘peoples’ bank. Never been over my over draft. Don’t live in my overdraft have 3k a month go in and you’re doing this. How can you even be allowed to do it. Time to move banks.
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Eze Hive (@EzeHive) reported@AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money
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Chelle (@ChelleChipato) reported@gondo_nicole @AskNationwide Thanks but that’s not what their website says, also he has been accepted and the uni had provided the relevant codes to open his student account. There was absolutely no reason why it couldn’t be opened so this is incorrect
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Mary (@maryphillips22) reported@AskNationwide It is still happening, I can’t log in
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Walid (@walid_ahmadi07) reported@AskNationwide @DifferentHoney I have never received this £100 despite being long serving customer😔