Is Nationwide down in Sunderland, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (47%)
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Website (25%)
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Login (14%)
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Transactions (8%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Andrew Davis
(@andrew14ad) reported
from
Gateshead, England
So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
@AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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chloe
(@clozbrackerz) reported
@AskNationwide I have been in branch and used ARTI - neither seem to be able to help with my query. I've tried ringing twice now to be told 'due to unforeseen circumstances we can't take your call' - what am I supposed to do now?!!
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JIBOTECH 💡
(@JibotechPeter) reported
@AskNationwide @AskNationwide can i ask a question, i haven’t completed my biometric verification yet,and i need to make a payment of £5000 ,i did the last time,my account was blocked and i was logged out,how can you help,do i need to notify you guys via bank app before i can proceed
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James Morgan
(@mulletrider) reported
@AskNationwide Finally worked when I used the card reader. Seems there's an issue with the app
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Stevio
(@Rothbury01669) reported
Bit of unexpect cash today - £62 to be precise from @AskNationwide 15 years ago the Mister opened a cashbook account at Nationwide in Edinburgh to deposit some cash when his dad died on behalf of his nephew who was out of country but left it by his Grandad. It was in there for a couple of years Eventually he returned to Scotland and the Mister gave him the cash his dad (nephews grandad) wanted to leave him - the account was then at 0 Today ..... text from Nationwide to his number saying they had post returned to them and needed to speak to him about his account - he doesn't even have the passbook Couldn't use the automated service was we had no account number to hand and it kept cutting him off and saying it couldn't help without one. Decided to ring using my credentials as I have a current and savings account with them. I went through security and then explained about his text and asked if it was genuine and put his on the phone He have his address in Newcastle ..... nope .... EH6 they said ..... it was that far back and he gave them his old address in Leith. Bingo Turns out that the 0 became about a tenner in an interest payment the following year and it's earned interest ever since and it's now at £62 and a few pennies The letter was to say that his passbook account was now a sort code and account number, like a current account and was returned in the post. We've got the details and tomorrow he can log in and claim that little bit of cash Thanks Nationwide
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Michael O'Connor
(@moc_10) reported
@AskNationwide I have trying to access my online banking since having a new phone and getting error message saying there is a technical problem - can this be looked at please
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Runner Jude
(@jude2001uk) reported
@AskNationwide why is it so difficult to make contact with Nationwide. Your ridiculous AI answering service drags out the call and is no help at all. Get through, referred to a different number with a message’ call the main line’ I’m fuming #customerservice has gone down the pan#
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Neil C
(@N13lCl) reported
If there was one thing worse than losing both parents within a 2 weeks of each other, it’s dealing with the house sales world to get rid of the parents house! ******* it’s bad. @AskNationwide and #Enact conveyancers are truly useless.
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Colin Pidgeon SAME HANDLE ON BLUE SKY
(@baldypidge) reported
from
Dundonald, Northern Ireland
@AskNationwide your phone system is awful beyond words.
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Antony Sheffield
(@Sheffiel1Antony) reported
@AskNationwide I’m having repeated problems making a transfer from my savings accounts using the app today.
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Carol pez
(@Pexcaza) reported
@AskNationwide why can’t I transfer money from my current account to my mortgage account?? It’s saying that there is a technical issue