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Nationwide

Nationwide down? Current status and problems in Sunderland, England

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 30% Login (30%)
  • 27% Mobile App (27%)
  • 25% Website (25%)
  • 11% Transactions (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Sunderland, England

The most recent Nationwide outage reports came from the following cities: Gateshead, Chester-le-Street, and Sunderland.

CityProblem TypeReport Time
Gateshead Transfer 11 days ago
Chester-le-Street Website 17 days ago
Sunderland Website 2 months ago
Sunderland Mobile App 2 months ago
Sunderland Mobile App 1 year ago
Gateshead Transactions 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • andrew14ad
    Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • walla81
    Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • jibuku
    Nicola Hamblett (@jibuku) reported from Gateshead, England

    @AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?

  • rl_chris_higham
    Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • rl_chris_higham
    Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • jshield1988
    jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ChrisConway
    Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • SamNicholles
    Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • Bazdobs81
    Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • JoeButler4766
    Joe Butler (@JoeButler4766) reported from Sunderland Bridge, England

    @iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?

  • ScooterRiderFMX
    #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • TheBoringfrog
    Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • adamappleby
    Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • ChrisConway
    Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • AndreaAnn_M
    Andrea Mattis (@AndreaAnn_M) reported

    @AskNationwide 2/2 2nd call tells me@they cannot seem to do update my record with my mobile, transfers me to another department - that’s closed!!!! Waited on the phone for 13mins to not have good service. How can something so simple be hard. I cannot use app as NW kicked me out!

  • SDMcAuliffe
    Shandel McAuliffe (@SDMcAuliffe) reported

    @AskNationwide Further to the above, I did DM as requested and was just asked to contact their customer services team directly - which I’ve clearly already done without success. Such a farce! And to top it off, I got a letter in the post saying that if I renew with them they’ll drop the charge.

  • THEDONYB
    THE YB (@THEDONYB) reported

    @AskNationwide Absolute shambles. An hour of my night wasted. Pathetic service. Its not your fault but nationwide are shambolic, noone asked you to block my card. your systems dont work and somehow thats my problem? why didnt you ring me if youre that worried? a complete joke.

  • FX_Scotland
    FX_NathanScotland (@FX_Scotland) reported

    @AskNationwide Nationwide.. as a 20+ year customer (i can verify this if you want).. are you going to block payments to #RBS alongside #Binance? RBS managed to con the UK taxpayers out of billions.. surely a scam like that should be blocked.. for my protection??

  • SiddallAJ
    The 32 cricketer (@SiddallAJ) reported

    @AskNationwide good afternoon. Why is your branch phone line not working? I need to order some cash please.

  • linsey1404
    Linze (@linsey1404) reported

    @AskNationwide Software is up to date, I've just tried to log into online on a friends device (completely different type to mine) and the issue is exactly the same, so it must be at your end

  • Cherico_L
    Cherico (@Cherico_L) reported

    Huge lesson NEVER rely on breakdown cover with a bank. Broke down in France @AskNationwide said we’d be recovered home. The French recovery service took us to the closest garage + abandoned us! They won't look at the car until Monday. Our antigen expire tomorrow so we’re stuck!

  • AndreaAnn_M
    Andrea Mattis (@AndreaAnn_M) reported

    @AskNationwide disappointed with your telephone service. Your app has kicked me out. Trying to ‘re-enrol’, tells me@that you haven’t got my mobile (don’t believe that). So when I call (twice) I cannot get a simple update done. 1st caller not helpful and 2nd caller connects me 1/2

  • FX_Scotland
    FX_NathanScotland (@FX_Scotland) reported

    @AskNationwide Can you help? My bank has blocked payments to Crypto exchanges for my safety... as a degree educated individual with over 10 years investing experience.. I find this an utter farce. Can you confirm you will pay the 5% to 13% interest I was getting on my crypto holdings?

  • katieabid
    K (@katieabid) reported

    @AskNationwide hi you might want to look at when u report a card missing/lost on the app/website how are you supposed to put it in the card reader?