Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 12/26/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • GB_DaveAnt Dave Anthony (@GB_DaveAnt) reported

    @AskNationwide Hi, through the app. I'll try the website

  • Lallyk01 Katy Roberts (@Lallyk01) reported

    Hey @AskNationwide I’ve just been forced to drive miles to the nearest branch to pay a cheque in, as you closed my local one, only to find it unexpectedly shut and the cash point not working!! The Post Office don’t take cheques either. How am I expected to access my account??

  • shamengb Paul Hewitt (@shamengb) reported

    @AskNationwide is the personal loan for existing customers helpdesk open today? tried a couple of times and theres an automated message saying that they are closed, but website says they open at 9am. thanks!

  • wendy_headon Wendy Headon 💙 (@wendy_headon) reported

    @AskNationwide No, haven't cleared browsing history, entering manually not through favourites, and why happening via website AND app?

  • PreeceUK PreeceUK (@PreeceUK) reported

    @AskNationwide Downloaded your app but can't get it to work. Won't accept PASS number even though it is correct. Help please.

  • muckymac lisa mckenzie (@muckymac) reported

    @AskNationwide hi my card is broken (it’s very old) but not lost or stolen how do I order a new one? Thanks

  • wendy_headon Wendy Headon 💙 (@wendy_headon) reported

    @AskNationwide Just tried this, but as I expected the same thing happens. You have to have a current ac to open a flexi saver ac. So after entering website, applying for acc you're then directed to sign in to website,+ back to square one. Please sort it+stop getting me to investigate it 4 u.

  • nomoneyforbeer Woody (@nomoneyforbeer) reported

    @AskNationwide hey you guys. Since my last iPhone update the app on my phone doesn’t appear to be working anymore. Is this a thing or only my phone🤔

  • mwatt48605570 m watt (@mwatt48605570) reported

    @AskNationwide Hi, I’ve tried to check some payments from 2018 but app tells me I can only o back 18 months. How do I access the pdfs mentioned in the banking app? Thanks

  • krisbradshaw Mr Duncan Bradshaw (@krisbradshaw) reported

    @AskNationwide Yes it was a PayPal direct payment, which should have cleared straight away... I'm worried now at the whereabouts of this payment. I have entrusted nationwide by switching via CASS and you've let me down.. what are you going to do about it?