Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 01/13/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (26%)

    Website (26%)

  3. Login (20%)

    Login (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • nomadic__shores nomadic_shores (@nomadic__shores) reported

    @AskNationwide Can't get access to my mobile/online account, what's happening please?

  • KimG84 Kim (@KimG84) reported

    @AskNationwide It's not working again. I originally saw a service status, so it wasn't my phone. It was your service.

  • Steve06118975 Stevie D (@Steve06118975) reported

    @AskNationwide error ,instead of a passcode, hate this reader

  • KimG84 Kim (@KimG84) reported

    @AskNationwide I am unable to access my banking app on my phone. Is your service down again?

  • lynneb30 lynne (@lynneb30) reported

    @AskNationwide Same for me can’t access current account

  • JimmyboyForsyth JamesF (@JimmyboyForsyth) reported

    @AskNationwide - worst service, ever from a financial services org. Tried to cancel claim, multiple emails and calls to you. Passed from person to person. Nobody updated.

  • lynneb30 lynne (@lynneb30) reported

    @NinjaNetworkz @AskNationwide Closing app down and reopening again sorted issue out for me

  • Magellanic80 Miss🐧Magellanic🐧💙 (@Magellanic80) reported

    @AskNationwide Good morning. From looking at other users and my own experience is the app down as I can't make any transfers. It's says that you guys are working on this to get it fixed.

  • angel_clanger 🎹 Angel C (@angel_clanger) reported

    @AskNationwide I don't think I've actually used in it a cash machine since I got it, but my PIN hasn't changed with the issue of the new card in 2019

  • JStar88x Sarah J Starowojtow (@JStar88x) reported

    @bez400 @AskNationwide Mines not working either