Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 01/02/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MsSmileyBBT Miss B... Keystone (@MsSmileyBBT) reported

    @AskNationwide The issues are back. This is no longer an issue its a problem. What really is going on. Going into 2022 like this.? Find another Bank!. I think so. @AskNationwide

  • richardsfiona76 Fiona Richards 💙 🌹 (@richardsfiona76) reported

    @kizz_90xX @AskNationwide Yes totally agree. Terrible that you and many others are going through this and they should also put a notice that there will be no penalties incurred and all payments to be honoured. Hope it is sorted quickly for you

  • gemaralph80 Gemma Ralph (@gemaralph80) reported

    @AskNationwide are you going to be compensating for any unpaid DD today- wages not in due to your error??

  • FrancoTyrone1 Franco Tyronesaurus (@FrancoTyrone1) reported

    @AskNationwide Yet again there is a delayed payments issue today. I'm waiting to be paid my wages, which should be in by now, but your app/website has a delay warning and I haven't got my funds. Whats going on? There is no explanation available. When will I recieve my wages?!

  • Squembox Emily Bennett (@Squembox) reported

    @AskNationwide you are quick to take our money but we can't access our wages which we've worked hard for.. second time this month! Absolute poor service #nationwide #skynews #poorserivce

  • unlikeablelad Ivan (@unlikeablelad) reported

    @AskNationwide when will your services be working again, so that I can withdraw all my cash and find a different bank as this is becoming a regular thing your services being out and definitely not a level of service I can not rely on any more.

  • Squembox Emily Bennett (@Squembox) reported

    @AskNationwide your can take money but we can't access our wages we've worked hard for! Time to leave and go elsewhere to bank. #nationwide #cantaccessownmoney #twicethismonth

  • NicoleB19494628 Nicole Baker (@NicoleB19494628) reported

    @AskNationwide It’s gone down again

  • Saretta31638346 Saretta (@Saretta31638346) reported

    @AskNationwide no payment received for Universal Credit! You should be shamed with customer and not sorry. The system crashes twice in 10 days? Do you know what a bank is? I started to be confused now if considering you a bank or just a pain for customers.

  • coastersteve Steve (@coastersteve) reported

    @AskNationwide @sugarbuzz83 Yet a few hours ago there was no issues 🤦