Is Nationwide down in Sunderland, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Nationwide
Nationwide is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (29%)
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Login (29%)
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Website (24%)
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Transactions (11%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map Near Sunderland, England
The most recent Nationwide outage reports came from the following cities: Gateshead, Chester-le-Street and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Transfer | |
| Chester-le-Street |
Website | |
| Sunderland |
Website | |
| Sunderland |
Mobile App | |
| Sunderland |
Mobile App | |
| Gateshead |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Joe Butler
(@JoeButler4766) reported
from
Sunderland Bridge, England
@iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?
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Mark Wallace
(@walla81) reported
from
Wallsend, England
@AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
@AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies
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Adam Appleby
(@adamappleby) reported
from
Sunderland, England
@AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…
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Barry D Photography
(@Bazdobs81) reported
from
Sunderland Bridge, England
@AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!
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Brian Frog
(@TheBoringfrog) reported
from
Sunderland Bridge, England
@AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?
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#ImMe | #BackBoris | #LBFB 🏳️🌈
(@ScooterRiderFMX) reported
from
Sunderland Bridge, England
@AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all
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Andrew Davis
(@andrew14ad) reported
from
Gateshead, England
So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle Clayton
(@kclayton91) reported
@AskNationwide I would warn everyone away from using your mortgage services. I currently use you yet seeking my house for health reasons and been declined to port mortgage due to a financial risk when it’s a lower mortgage I’ve gone for. Service is a joke
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Not Gary
(@petrolheadtoo) reported
@AskNationwide When a customer provides proof from the organisation Which and that is ignored by Nationwide a live chat as suggested really does not cut it at this stage
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emmaseager aka.... MOANING MINNIE
(@emmaseager15) reported
@AskNationwide looked on line at reviews not good incompetent seems to spring to mind daughter switched then unswitched didn’t get her switched money being told different things by different customer service good will gesture will be send today payment
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Mandy Sambrook
(@MandySambrook) reported
@MartinSLewis any advice mum got scammed by a very good site bank won’t pay coming up with all excuses even though I sent evidence in can I actually complain about how this was handled @AskNationwide
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shirley jones
(@shirleyjones999) reported
@AskNationwide She's had to lock up the house & leave it to sleep elsewhere. Heavy rain was forecast so God only knows what she will go back to. I spoke on the phone & they put the phone down w/out warning for no reason. I recorded it to prove I was polite. My mum begged the woman to help her.
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ruth suzanne green
(@leah_seren) reported
@AskNationwide is there any issues with pos please? Tried to use my card in the canteen at work and it wouldn’t accept it?
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Kyle Clayton
(@kclayton91) reported
@AskNationwide Because am in a 5 year fix even if I leave or sell up and rent because I wouldn’t be able to get a mortgage else where I’d have to pay £10k extra because of early settlement fees your a bunch of money grabbers
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Paul Hughes
(@PaulHughes) reported
@djpetesherriff @AskNationwide I have the same problem on both iPad and iPhone, both running the 15.1 beta. Hopefully it’ll be ironed out soon…
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Ben Turner
(@benturner1983) reported
@AskNationwide i am a very frustrated customer!! Can anyone tell me where my money has gone?
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Becky
(@spritesbites) reported
@AskNationwide Hi I’m not using a beta version I’m on the standard 15 public release. I’ve uninstalled and tried to install but still stuck talking to nationwide server