Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 12/02/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (23%)

    Website (23%)

  3. Login (18%)

    Login (18%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • JoeButler4766 Joe Butler (@JoeButler4766) reported from Sunderland Bridge, England

    @iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ethxhope 🌚 (@ethxhope) reported

    @AskNationwide I wouldn’t be able to call until much later today as I do not have a pin and I’m worried about any transactions being taken out of my account. Is your website down too currently? It says error when I log in.

  • Joe_Bloggs86 Joe MacAmhlaoibh (@Joe_Bloggs86) reported

    @AskNationwide hi, why does your banking app keep crashing? Can anyone help with this?

  • TeamPenster Obi Wan Penobi (@TeamPenster) reported

    @AskNationwide how is the 1 year triple fix limited saving a worse rate this year than last? 2.5% is poor when I can get a flexi saver at 2.8%

  • Schroedinger99 Dr Mike Ward - @Schroedinger99@social.anoxinon.de (@Schroedinger99) reported

    @AskNationwide 3) If you manage to get past all that and press enter you get "we are having technical problems" (or words to that effect) with no contact number or other route provided. 4) If you ring the automated service you are told you have to do the thing in question online.

  • Schroedinger99 Dr Mike Ward - @Schroedinger99@social.anoxinon.de (@Schroedinger99) reported

    @AskNationwide OK I've done that. I had endless problems with the form failing to find or accept my address but I got there in the end. I realize this isn't your fault :-) but Nationwide really does have terrible IT!

  • DonPedley1 Don Pedley (@DonPedley1) reported

    @AskNationwide Good start to the New Year......waiting all morning for a code to make a payment online. What's the problem?

  • mwalesby90 Matt Walesby (@mwalesby90) reported

    @AskNationwide is there any reason why I can’t access previous statements in my online banking?

  • Schroedinger99 Dr Mike Ward - @Schroedinger99@social.anoxinon.de (@Schroedinger99) reported

    @AskNationwide Let's do it here: 1) Your website takes you round in circles whenever you try to find something. 2) Even when you find the correct form to fill in, you are repeatedly thrown out and have to re-enter your credentials many times.

  • cnf1971 Crawley Hammer ⚒️ (@cnf1971) reported

    @AskNationwide Long term customer here. Received a home insurance quote with a 64% increase on last year. Think I'll be looking elsewhere. So much for rewarding loyalty!!

  • NewHomesExpert1 New Homes Expert (@NewHomesExpert1) reported

    @PerryRJones @AskNationwide @jeffprestridge Issue was my late father was sole Original attorney and Mum ticked the "Jointly and Severally" box. Now my brother and I are Replacement attorneys, yet Nationwide claim we can only act Jointly!