Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 11/30/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • SStephenQCHA Shona Stephen (@SStephenQCHA) reported

    @AskNationwide Thanks Karen. It does seem like information that should be available on the website.

  • Chris_TRFC_ Chris (@Chris_TRFC_) reported

    @AskNationwide I've just opened a new flex direct account and it's not showing up on the app, not sure if I just have to wait a bit or is there a problem?

  • _KXVI_ Karathy (@_KXVI_) reported

    @AskNationwide Yes I have, I be tried contactless with my card as well and that doesn’t work. I rang up before the bank holiday last week to order a new card as the person that spoke to me suggested and was told I would get it in 5 working days

  • Blakemwilson12 Blake wilson (@Blakemwilson12) reported

    @AskNationwide It was GOAT, they have no contact number and very rarely reply to support tickets, they haven’t done with my requests in the past

  • Balls1978 Bola (@Balls1978) reported

    @AskNationwide living in SE London and working FT hours makes it difficult to deposit cash at the one branch you have here. I also cannot deposit at the PO like your competitors. Any ideas how I can do this?

  • Crysander Chris Andrews (@Crysander) reported

    @AskNationwide The side bar of your main page after sign in - none of the links open on click. They function as long as you right click -> open new tab, or Middle Mouse click (which opens new tab) but they won't navigate to the link within the current page.

  • HannahE30981181 Hannah England (@HannahE30981181) reported

    @AskNationwide I closed a help to buy ISA on the understanding that we were due to exchange imminently. 10 months later the transaction is ingoing and yet to complete. Can I reopen the account?

  • Crysander Chris Andrews (@Crysander) reported

    @AskNationwide Here's a video I just recorded of me using your website, this is my second browser attempt after Chrome, and it's been like this for months. I start trying to left click, this doesn't work on the sidebar at all. Right click and middle mouse (opening in new tab) works.

  • Thulsa_Doom69 THULSA DOOM (@Thulsa_Doom69) reported

    @AskNationwide is there a problem with Visa payments?

  • TheEvelynAdore Evelyn Adore (@TheEvelynAdore) reported

    @AskNationwide trying to re-register internet banking and the text isn’t coming through to my phone - please help!