Nationwide

Is Nationwide down in Sunderland, England?

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The latest reports from users having issues in Sunderland come from postal codes SR4.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 03/01/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (27%)

    Website (27%)

  3. Login (25%)

    Login (25%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Sunderland, England

The most recent Nationwide outage reports came from the following cities: Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Website
United KingdomSunderland Mobile App
United KingdomSunderland Mobile App
United KingdomGateshead Transactions
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Transfer

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • bethancelia Beth ~ (@bethancelia) reported

    @AskNationwide I’m trying to find the online chat option but can’t see it and it’s a Sunday so I can’t call. I now can’t access my money from my Apple Pay, chip and pin and contactless. It’s not about fraud bc I’ve already confirmed who I am and where I am. It just doesn’t make sense?

  • McglynnDermot Dermot McGlynn (@McglynnDermot) reported

    @AskNationwide Your CEO has my details. U want me to DM to take this out of public sight. U want me to follow your processes so it gives it a veneer of U trying. I just want to warn people of what being a customer of yours looks like. U have caused upset & distress to my family. Ask your CEO.

  • Gouldjames72 James Gould (@Gouldjames72) reported

    @AskNationwide Thanks, seems to be sorted now. Will let you know if problem happens again. Must say, a courtesy email or phone call warning me of a sudden change in bank card would have been nice.

  • TimeToSlashZoom Sascha - but my cover photo says otherwise (@TimeToSlashZoom) reported

    @AskNationwide First of all it's nice to meet another Sascha! Second of all after resetting the phone and installing it about four times, it appears to be working again. Thanks for the troubleshooting!

  • acthell helen t (@acthell) reported

    @AskNationwide Can’t issue a cheque or transfer into her bank account?!?

  • PRFCVET peter mays (@PRFCVET) reported

    @AskNationwide hi the face recognition on the nationwide app stopped working some time ago is there a fix ?

  • BlivAK_ BlivAK (@BlivAK_) reported

    @AskNationwide @RevolutApp What's happening to Faster Payment Service today?

  • acthell helen t (@acthell) reported

    @AskNationwide Pretty impossible as branches are only open 9-4 Monday to Friday and I work Monday to Friday 9-5! My daughter can’t go in on her own as she has a physical disability and my next available leave is Easter. So tell me in age of electronic transfer why are you the only service that

  • RunnerVi vi_runner (@RunnerVi) reported

    @AskNationwide what's wrong with your app? It's not working and hasn't been since yesterday

  • Elaine82896862 Elaine (@Elaine82896862) reported

    @AskNationwide Why is it so difficult to send NWide an email with a query? Before the new ‘improved’ set up l could do this easily and obtained a response within 3 days. Don’t say l can go along to a branch. I am of an age when this isn’t easy. Help!