Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 01/12/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • jibuku Nicola Hamblett (@jibuku) reported from Gateshead, England

    @AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • JoeButler4766 Joe Butler (@JoeButler4766) reported from Sunderland Bridge, England

    @iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ian2607 ian2607 (@ian2607) reported

    @AskNationwide We can try, I tried it on internet banking and mobile app and it failed on both platforms for some reason. It just said there was a technical problem but I tried on a couple of different days?

  • Abigail_w1ll Abigail Williams (@Abigail_w1ll) reported

    @AskNationwide Hi Babs, the payment date shows as yesterday which is the issue as today would be a late payment.

  • rebehccca rebehcca ♡ (@rebehccca) reported

    @AskNationwide help i can’t make any payments 😭😭😭 ive bought a lot recently idk if that affects it

  • Artur06661816 Artur (@Artur06661816) reported

    @AskNationwide Hello Ashley, as the issue regards the Complaints team member I am worried I am going to receive the same treatment as before, how that can be resolved?

  • sof_abz HerNameIsntRio (@sof_abz) reported

    @AskNationwide if I have an online log in for credit card/ ISA with customer number etc and then open a joint account do I need to register that new account separately with a separate number/ log in or does it get added to my current online log in

  • JamesHardz2022 James Harding (@JamesHardz2022) reported

    @AskNationwide Is it possible to upload a screenshot of what I took to include in my complaint?? Because I really wanna show the incompetence of the agent, who of which handled the situation totally awful. If I can't upload them on the complaint page, perhaps on here so everyone can see??

  • Abigail_w1ll Abigail Williams (@Abigail_w1ll) reported

    @AskNationwide Are you currently having issues with direct debits? I have one where the amount taken is showing 0 despite sufficient funds.

  • NateInSouthWest Nate (@NateInSouthWest) reported

    @AskNationwide your insurance company is ****... Phone back glass smashed so I got it repaired... Got it a back a month later it's all smashed again, I didn't even drop it or do anything to it?? It just happened... And you want me to log it as a new CLAIM??!! IT ALSO RATTLES

  • Cryptony_1 Cryptonee (@Cryptony_1) reported

    @cz_binance anything you can do to address issues with uk banks such as @AskNationwide they’re happy for me to use other exchanges (that I don’t like dealing with) but don’t let me buy assets on @binance although there is a work Around (transfer payment) this can be slow and unnerving

  • GavinMoores Gavin Moores (@GavinMoores) reported

    @AskNationwide No I'm unsure why I haven't had a response I know why! I need access to funds urgently