Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 12/07/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (23%)

    Website (23%)

  3. Login (19%)

    Login (19%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • dewhurst09 Emma Dewhurst (@dewhurst09) reported

    @AskNationwide We went to bank and they couldn't make the payment. Double checked the account and sort code. An error comes up saying technical fault

  • SuzFranklin Suzanne Franklin (@SuzFranklin) reported

    @AskNationwide Hi, I'm trying to transfer my money into a new 1 year triple access online ISA on the app and it keeps giving me a technical error, and asks me to check service availability, which is fine. Have had this error the past couple of days, any help appreciated.

  • Anishme26709965 Johan Scaevola (@Anishme26709965) reported

    @AskNationwide I cancelled my old card because of a scam whereby I couldn’t cancel a subscription. Will this new card block that account from ever taking my money again?

  • DCaforio Diana Caforio (@DCaforio) reported

    @moranicly @AskNationwide Well, I shall concede that you aren't a very big mob comparatively when set against the population at large, a population that will make it's own mind up *WHEN* GB News airs. You are a single Nationwide customer trying influence their marketing strategy. I am another.

  • Richardtmk1978 Richard Tapp (@Richardtmk1978) reported

    @AskNationwide Is there an issue with the banking App? It’s not asking for my finger print log in.

  • CloveHitchJohn Happy Bear (@CloveHitchJohn) reported

    @AskNationwide My Uncle has given me £20k in old notes to change for him. Is this a problem?

  • dewhurst09 Emma Dewhurst (@dewhurst09) reported

    @AskNationwide is there a problem with CHAPS? Been to the bank to make an payment and an error comes up. Bank/sort code correct

  • TraceyandHarry Tracey and Harry 🐾💖💖🐾 (@TraceyandHarry) reported

    @AskNationwide help! I need to transfer some money but I need a card reader to do it. The problem is I’ve forgotten my PIN! Can I view my PIN somewhere or do I need to order a new one? If so, how do I do it? Thanks

  • rstar666 rstar666 (@rstar666) reported

    @AskNationwide @BBCNews @georgebowden thanks for your response but ASAP has been over 5 weeks now and your IT Team appear no closer to a resolution from the updates being given to us. Is there an ETA for the fix or is it still not known?

  • _Joel_Holmes_ Joel Holmes (@_Joel_Holmes_) reported

    @AskNationwide is internet banking/app experiencing technical problems? I can't log in via text or card reader and have tried multiple devices/browsers, and tried the app too. It claims the card reader/text code numbers mismatch (they don't), then just says 'technical problems'.