Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 12/30/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • JoeButler4766 Joe Butler (@JoeButler4766) reported from Sunderland Bridge, England

    @iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Gxzza Gaz (@Gxzza) reported

    @AskNationwide I like how I put 600 in my account going enjoy a night out with it only to see maintenance and no funds in my account now can't even get a taxi wtf is the timing of this maintenance

  • AssenderE Assender Emma (@AssenderE) reported

    Hello @AskNationwide What’s going on with Nationwide Building Society this weekend? Awful service in the #Cwmbran branch and it’s impossible to apply for a savings account due to ‘technical issues’ online. Surely at this time you’d want customers with savings?!

  • Candy_89_10 Party popper (@Candy_89_10) reported

    @AskNationwide Any help?

  • DavidBa97629651 David Bartholo (@DavidBa97629651) reported

    @AskNationwide I need to clarify the T&C ref 1 Year Triple Access Online Saver 15, I have read the summary however it’s not clear to me. If I open an account can I only deposit a lump sum payment? The T&Cs seem to imply that I can’t make any additional payments into the account

  • FeelitWorking aka James Bond (@FeelitWorking) reported

    @AskNationwide Serious problems with your phone App...No response to complaint emails. Customer accounts are showing with a balance & history, but also a warning to "fund the account" or have it closed. No official response so far. This applies to Easy Access Saver accounts only

  • pogson_stephen Stephen Pogson (@pogson_stephen) reported

    @AskNationwide Trying to report fraud - ring this number or **** off, mute spacker - lovely. Disgusting

  • StevieRJackson Stevie Jackson (@StevieRJackson) reported

    @AskNationwide I got a new phone 3 days ago and ever since, when I’m trying to register/log into the mobile banking app it won’t let me. It keeps saying that you’re currently experiencing a technical problem. Is this the case? Thanks

  • vicciandthomas1 vicciandthomasbaker@btinternet.com (@vicciandthomas1) reported from Peacehaven, England

    @AskNationwide If you want good banking don’t join! If you want to SWITCH to another bank you can’t. I am on my 5th 7day SWITCH guarantee! Their incompetence is breathtaking! Put in a formal complaint on the 4th they will contact me on 24th! What service? I just want to LEAVE!

  • BiffaClement Biffa (@BiffaClement) reported

    @AskNationwide Before I repeat the exercise of entering all my data again, getting stuck, then deciding that if Nationwide can't do sign up, they probably should not be trusted with money, can you verify that the site is functional and you are seeing new joint accounts being created please?

  • steve3963 steve sommers (@steve3963) reported

    @AskNationwide I have just tried to pay for a service using my phone. It wanted identification so I used the bank app option but it wouldn’t confirm, so had to use the card reader. What’s the point of having my phone only to carry my card & use a card reader.