Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 12/20/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (16%)

    Login (16%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulHolman100 Paul Holman 💙 (@PaulHolman100) reported

    @AskNationwide Whether a Flex account can be used by a sole trader to accept income and make vat payments from. Different answers all over the net. No help from your chat system.

  • DJBeee Deborah Barlow (@DJBeee) reported

    @AskNationwide The reinstall seems to have done the trick . Just logged in and out of my account about 4 times in the last few minutes which previously I wasn’t able to do without shutting down my phone . Thanks

  • Maxstevens96 Max Stevens (@Maxstevens96) reported

    @AskNationwide I have already logged a complaint through my mortgage broker however the issue is still yet to be resolved we are getting pushed from pillar to post each day it's unacceptable to be receiving this kind of service. Thanks for your assistance though

  • brooks24 Kate Brooks (@brooks24) reported

    @AskNationwide I need advice on a problem with my bank account.

  • MikeScanes18 Mike Scanes (@MikeScanes18) reported

    @AskNationwide just applied for Flex Direct account. Received cards etc. Your app is unbelievable impossible to set up! 2 calls to you and they couldn’t set up the app either. Was finally told to go to a branch where they will do it for us. Tried to cancel account can’t do that

  • Maxstevens96 Max Stevens (@Maxstevens96) reported

    @AskNationwide Hi Ashley thanks for the reply, on the previous occasions I have spoken to someone they have told me my application is due to be reviewed the following day however it never has been, I’m about to lose my house purchase because of this, no help for a loyal customer

  • Richardmcfc Richard Carter (@Richardmcfc) reported

    @AskNationwide iPhone and it’s just been updated to the latest iOS and was told it would work. Still not working. Funny how my new bank app is working and they’ve not had a problem. Just nationwide leaving customers high and dry. Three weeks now.

  • pete_fitch Pete Fitch (@pete_fitch) reported

    Fabulous @AskNationwide. Online current account application broken. Call instead to sort it. Cut off every time after 13 mins on hold. 👏👏

  • RonnieE75 Ronnie (@RonnieE75) reported

    @AskNationwide She has severe mobility issues so whilst I could take her - it will cause her some considerable difficulties to do. Is there anyway it can be done by phone?

  • neilarnfield Sir Neil Arnfield ☠️💙🤍💙🤍🍍 (@neilarnfield) reported

    @djonesbutchers @AskNationwide Did they help you cash the lad next doors cheque