Nationwide

Is Nationwide down in Sunderland, England?

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The latest reports from users having issues in Sunderland come from postal codes SR4.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 02/04/2026 06:00

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Sunderland, England

The most recent Nationwide outage reports came from the following cities: Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Mobile App
United KingdomSunderland Mobile App
United KingdomGateshead Transactions
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Transfer
United KingdomChester-le-Street Mobile App

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • JoeButler4766 Joe Butler (@JoeButler4766) reported from Sunderland Bridge, England

    @iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Iam007Robi IamHopeOfLight (@Iam007Robi) reported

    @AskNationwide why there is no option available for Tracker rate selection for existing customer while doing online switch?

  • Iam007Robi IamHopeOfLight (@Iam007Robi) reported

    @AskNationwide Yes, I am referring to Mortgage, I am existing Nationwide customer and looking for switch deal Online, only option available is fixed rate but I am interested in Tracker rate

  • purrplepumpkinn *purplepumpkin* (@purrplepumpkinn) reported

    .@AskNationwide Very disappointing to see that the only way to contact you for help when in ill health is by phone or in branch. What about when you are really not able to talk or leave the house? #MentalHealth #MentalHealthAwareness #financialservices

  • malgpz900 Malcolm Dixon (@malgpz900) reported

    @AskNationwide Hi Nikita, yes followed support directions, cleared cache cleared data uninstalled and reinstalled, just the same. Just reinstalled the latest version but still the same. Is there any way I can reinstall an older version of the app. Everything worked OK about 4 months ago.

  • KnellTaylor Lucy Knell-Taylor (@KnellTaylor) reported

    @AskNationwide An iPhone 11. No error message but same as before, when I try to open the app I get a blank screen. So I offload and re download and go through the whole process of re-entering my customer details and one time code. Done it 3x already this week!

  • malgpz900 Malcolm Dixon (@malgpz900) reported

    @AskNationwide Did that about a 6 weeks ago. Went through everything clearing cache and data, uninstalling and reinstalling app. Still not working.

  • bhavin_me Bhavin Parmar (@bhavin_me) reported

    @AskNationwide hi I need my banking statements from 2012-2013 I was trying to contact on phone and chat not received any help

  • cantliff9 Jonathan Cantliff (@cantliff9) reported

    @AskNationwide Well I only have the customer number so far so I guess I'll have to wait until I get the full details

  • annanderson2012 AnnieDewar 🐈 Dont flush wet wipes ! (@annanderson2012) reported

    @TetchyBitch @GetJervis @AskNationwide I expect it’s all down to ‘covid’ 🙄

  • SportingNest Sporting Nest 🇸🇴 (@SportingNest) reported

    @AskNationwide Right, I'm getting very frustrated with Nationwide now. I tried the online chat - can't help - I called the number - "you need specialist team" - they couldn't help - called number again - reset my login process.. but the questions etc. are not reset.