Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 12/12/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (24%)

    Website (24%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Danny67804088 Danny (@Danny67804088) reported

    @ollie_wilko @AskNationwide Hi, I’m having this same issue, did you manage to get it resolved, did you have to to branch, also did you have to use you card reader to make payment, mines new account so no card or card reader yet

  • LuckyClover1995 Chloe (@LuckyClover1995) reported

    @AskNationwide just tried to deposit money via ATM. It took the envelope and cancelled the transaction but didn’t return the money! Help?!

  • LittleDanKMT L i t t l e D a n (@LittleDanKMT) reported

    @AskNationwide I'm confident at using your online banking, it just massively aggravates me l, that I have to use my card reader to add new payees each time. Is there a way around this? Surely my log in code or being sent a OTP code each time would be easier and less time consuming.

  • HollyDunn1 holly anne (@HollyDunn1) reported

    @AskNationwide let me guess, another problem with incoming payments? 😡

  • pohare551 Peter O'Hare (@pohare551) reported

    @TSSNI can you help or direct me to somewhere I can get this looked into? @AskNationwide if food has been delivered cold, am I able to request a visa chargeback as the goods are not as described?

  • vickitrott Vicki Trott (@vickitrott) reported

    @AskNationwide fed up of your ‘computer says no’ attitude to customers. Your complaints team is just carrying out a tick box exercise for the FSA - awful service from them. I’ve been a customer for years - you make me feel like you don’t care and I truly don’t think you do

  • IanRea2 Ian Rea💜 (@IanRea2) reported

    @AskNationwide I use your card reader, no issues, I won’t use a phone app to do banking. I won’t use a watch, or phone to pay contactless. Overall happy

  • BelvoirCchurch Jeremy Clarke (@BelvoirCchurch) reported from Bournemouth, England

    @kevinhollinrake @AskNationwide Did you ask why nationwide continues to support shelter and their hatred of the PRS?

  • tony_ogilvie TonyO 💨 (@tony_ogilvie) reported

    Looks like .@AskNationwide have pulled the plug on the #PayM service today, the first of the major UK banks to do so before the PayM service shuts completely on 7th March. Pity. This was a handy feature.

  • katherineuknpt katherine (@katherineuknpt) reported

    @AskNationwide For the last year, several of my account debit cards have not been appearing in online banking or in the app. Noone can fix it in C/S & my formal complaint sent weeks ago has been ignored. #sortitoutnationwide #nationwidemayhem