Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 12/02/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • iremonger Mark Iremonger (@iremonger) reported

    Spent an hour on hold and caught in customer service loops with @santanderuk today because of their dumb mobile security rules. I found @AskNationwide current account switching service a more efficient way to solve my problem.

  • SouthDevonSue Sue Jamieson (@SouthDevonSue) reported from Mevagissey, England

    @AskNationwide My point is simply why aren't new customers advised that they have to wait 7 working days before registering for online banking? I have received everything you referred to yet wasted 26 minutes trying futilely to register for Internet banking.

  • SouthDevonSue Sue Jamieson (@SouthDevonSue) reported

    @AskNationwide Hi it wd be helpful to advise new members to leave 7 working days before trying to set up #onlinebanking for new A/C. It wd've saved me 26 mins on phone tonight to CS (who knew this condition) plus time wasted trying to register. Not a great start to my Account.

  • lucy_chidley Lucy Chidley (@lucy_chidley) reported

    @AskNationwide Thank you for confirming service is back to normal but my husband’s salary due yesterday has still not been received in our joint account?

  • skiingrhino 🚴🏻‍♂️ Paxo ⛷ (@skiingrhino) reported

    @AskNationwide Why are you spending my money on this rubbish and no on ensuring your actual banking systems don’t keep breaking down? It’s not what I expect as a “member”

  • JessicaBrickna1 Jessica Bricknall (@JessicaBrickna1) reported

    @AskNationwide I'm still having issues. My sky has been paid on my sky app but not showing on my banking app and funds are still in the bank. Also I paid my loan payment and you haven't took it off the loan amount. Such a mess and so confusing

  • Bublincum Alex (@Bublincum) reported

    @AskNationwide You could be sure that I would invoice you for the time it taken me to finalise the issue. I charge £150 + vat p/h.

  • Pdc1956Peter peter chamberlain (@Pdc1956Peter) reported

    @AskNationwide I received it about 10 minutes ago. Her bank Halifax were not able to complete the transaction because Nationwide were down yet again. Now Nat West today. Either you are all being hacked, or your systems are very precarious. Seems to be almost a daily occurrence now .

  • NicolaCurtis Nicola Curtis (@NicolaCurtis) reported

    @AskNationwide Thanks- but I haven't had issues with payment, it is the app. It won't load. I have uninstalled and reinstalled the app but that doesn't seem to have fixed it.

  • SouthDevonSue Sue Jamieson (@SouthDevonSue) reported from Mevagissey, England

    @AskNationwide Thanks India but how should I have been informed if not by the letter inviting me to register for online banking? Was I the only new customer not informed 🤔 pls explain.