Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 07/16/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Transactions (29%)

    Transactions (29%)

  2. Login (22%)

    Login (22%)

  3. Mobile App (21%)

    Mobile App (21%)

  4. Website (17%)

    Website (17%)

  5. Transfer (9%)

    Transfer (9%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • jibuku Nicola Hamblett (@jibuku) reported from Gateshead, England

    @AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?

  • JoeButler4766 Joe Butler (@JoeButler4766) reported from Sunderland Bridge, England

    @iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • meganfarmer14 meg (@meganfarmer14) reported

    @SHEIN_Official @AskNationwide I have done this, and have had no help. SHEIN keeps telling me to contact nationwide. Nationwide tell me to contact SHEIN?

  • jamjam_ftgf fightthegoodfight (@jamjam_ftgf) reported

    @AskNationwide . Every single person I have spoken to has given duff advice re accessing an account for which I have a PoA registered with you. I have wasted endless hours on this and still cannot access the account online. And your AI on telephones is not customer friendly!!

  • IQuitMuskspace Mark Haynes (@IQuitMuskspace) reported

    @AskNationwide why is you chat service SOOOOO SLOW? NEARLY 20 MINS ... One simple question ... Multiple and duplicated 'security questions' and still no sensible response. Very poor.

  • lando4theWin5 🐝 witnessed a lando win (@lando4theWin5) reported

    @AskNationwide I’m unable to log into mortgage manger says your having technical issues please can you let me know when it’s back up thanks.

  • Dallen1618 Dallen (@Dallen1618) reported

    @AskNationwide Your chat service is disgusting. Treating people like they’re a child. Hope “Hamza” looses his job for the way he went on 🙏🏻🙏🏻

  • bambootire bambo 🇺🇸🇮🇱 (@bambootire) reported

    @JustMeBeingMe4 @declassifiedUK @AskNationwide Only problem is, there's no "genocide"🤦🏽

  • DOUGMacKie2 Orgpsych (@DOUGMacKie2) reported

    @AskNationwide Why is this my issue to resolve when I have already contacted you three times and each time you have failed to solve the issue? Your processes are antiquated and not aligned with customer need

  • UglaStefania Ugla Stefanía Kristjönudóttir Jónsdóttir (@UglaStefania) reported

    I usually don't complain publicly, but I'm quite exasperated with @AskNationwide's customer service. I've gone to their branch 3 times with proof of address, and every time they've refused to accept it - the last time because my doctor's note didn't say "to nationwide".

  • DOUGMacKie2 Orgpsych (@DOUGMacKie2) reported

    @AskNationwide Yes. Waited 30mins to be answered then 45 mins with cso who couldn't access your credit team. Card is still blocked

  • AngusTheValuer Angus Milner-Brown (@AngusTheValuer) reported

    Why does it take 'Up to 15 Working Days' to transfer a Cash Isa to another provider? @AskNationwide @MoneySavingExp This seems excessive, when most interbank transfers are instant.