Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 12/28/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • jibuku Nicola Hamblett (@jibuku) reported from Gateshead, England

    @AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?

  • JoeButler4766 Joe Butler (@JoeButler4766) reported from Sunderland Bridge, England

    @iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • PapaDeltaXXX ASD-X🇭🇰 (@PapaDeltaXXX) reported

    @AskNationwide I paid a bill at Nationwide Macclesfield this afternoon, but when I looked at my account on the app there is something which doesn't add up, and I am down a few hundred pounds, and shouldn't be. Please advise.

  • ad_potter Ad (@ad_potter) reported

    @AskNationwide your adverts are ****

  • Susan2706 Susan Cowling (@Susan2706) reported

    @TheFCA We are being penalised by @AskNationwide they increased our home insurance by 24% stating it is because of the new ruling and will not explain the justification we have never claimed and been loyal customer for many years

  • Susan2706 Susan Cowling (@Susan2706) reported

    @MartinSLewis Martin we just got our @AskNationwide home insurance policy price up 24% from last year reason is they state is the new regulations from @TheFCA been loyal customer for years

  • AK92_xo ✨Roo✨ (@AK92_xo) reported

    On the phone to @AskNationwide for 45 mins. Got through to someone who transferred me to another team who will help me. Only to hear the message the lines are now closed. What a waste of time.

  • sonofamitch48 Mitch🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇾 (@sonofamitch48) reported

    @AndyMSUK @AskNationwide Mostly seems to be okay now. Tbh I didn't get much response even in DM other than "we know there's an issue, we're working on it". Occasionally I still get the issue but if I restart my phone that tends to fix it now. Sorry I couldn't be more help

  • Lonewolf2727 Lonewolf (@Lonewolf2727) reported

    @AskNationwide Mobile banking app still not working. Uninstall and reinstall, clear data and cache but no!

  • brokennnsmile liv 🖤 (@brokennnsmile) reported

    @AskNationwide do we get compensation for when systems went down? i was left for 6 hours unable to eat or get home due to delayed payments.

  • anand_tkm Anand Lakshmi Kanthan (@anand_tkm) reported

    2/2 @AskNationwide 2 days just for acknowledgement. Pathetic service. Where is my 6800£? Complaint Referece: NBS7581783Lakshmi Kanthan I have started contacting few advocates on how to take this to court.

  • KELLYBEAR_ Kelly (@KELLYBEAR_) reported

    @AskNationwide Hi nationwide, you have blocked my credit card on an overseas charge, urgently need this unblocked but no one available to support me. Blocked without warning is so dangerous.