Is Nationwide down in Sunderland, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (24%)
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Login (18%)
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Transactions (14%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)
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Mark Wallace
(@walla81) reported
from
Wallsend, England
@AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…
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Adam Appleby
(@adamappleby) reported
from
Sunderland, England
@AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
@AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.
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Andrew Davis
(@andrew14ad) reported
from
Gateshead, England
So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew
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#ImMe | #BackBoris | #LBFB 🏳️🌈
(@ScooterRiderFMX) reported
from
Sunderland Bridge, England
@AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Johnson
(@mjj1286) reported
@AskNationwide Yes, tried making payments with other payment methods (e.g. Nationwide credit card, etc) but not working either. Am retrying one payment with another card so will see if it works. Re.sending a new debit card out, what's the number to call? Thought this was done automatically?
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Peter Osborne
(@Sy1ney) reported
@AskNationwide Thanks again Karen. I take your point but she (I) uploaded a copy of her drivers licence with the online application as proof of her ID. There is clearly an issue at your end. She has decided to go elsewhere because she’s getting nowhere with your organisation.
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mummasmeg
(@mummahazelwood) reported
@AskNationwide I have tried to call 4 times this morning but the line keeps disconnecting. I need help with 3 transactions that were taken.
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Mark McDonald
(@mark_p_mcdonald) reported
@AskNationwide some of the fonts on your preview new website are a bit unfriendly to read. Particularly in the header and footer, and some of the CabernetJFPro serif font usage. Some looks blotchy and some looks busy, requires more concentration than the old site to read.
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Matt Johnson
(@mjj1286) reported
@AskNationwide Just to add that I tried the Webchat and they can't help. I apparently have to call two separate numbers to fix both problems 👍
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Becky Armstrong-Corbett
(@bchypnotherapy) reported
@AskNationwide You’re sorry my son wishes to keep his private information (which you need to identify him before the call can continue) private and only ring you after work? Please just have your phone lines open as per your website at 6pm.
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Norbert Lieckfeldt 💙
(@nlieck) reported
@AskNationwide That's all very well and good, but it's Sunday evening, someone is waiting for money and your help page says I can do this without a card reader.
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Kam Dhaliwal
(@KamDhaliwalx) reported
@AskNationwide so if you don't speak english you can't report a card lost via customer service?? 🤔🤔 Even though you confirm details while sitting with your daughter on speaker phone? But request she speak on your behalf?
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Colin Yates
(@yatesco) reported
@FredAtBootstrap @AskNationwide I appreciate it when they block a "suspicious" transaction and confirm with me first, but telling me "no, you can't spend your money on that perfectly legal thing" - yeah, big no for me.
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Peter Osborne
(@Sy1ney) reported
@AskNationwide Hi Karen. That’s not working as she doesn’t have an account number. She’s going round in circles. Very frustrating.