Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 01/18/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • elderpegasus Neil Young (@elderpegasus) reported

    @AskNationwide Thank you for forwarding the issue, but can this please be followed up internally as an unacceptable customer support experience? It is unbelievable rude to repeatedly insist I am the one at fault, especially when I am doing nationwide a favour by logging this.

  • ChemicallyLego Louisa (@ChemicallyLego) reported

    @AskNationwide Just rang your customer services to ask if you could extend term left from 15yrs to 25yrs in order to try and bring monthly costs down. Was told NOTHING you can do. Note: I only rent because there's no equity to allow me to sell. 3/n

  • kirstangoodman kirstan (@kirstangoodman) reported

    @AskNationwide No joy on the phones. It’s a bit of a joke. Please can you give me the details of who I can escalate my issue to please?

  • TinkyPitstop Tinky Pitstop™ (@TinkyPitstop) reported

    @AskNationwide hi is there a problem with your app at the moment? I’ve been trying to get on it all afternoon but no luck.

  • an1l an1l ☻ (@an1l) reported

    @AskNationwide Why did you block my card at 01:00 this morning when @Morrisons were trying to take payment for an online grocery order? I appreciate your vigilance, but it's quite normal for people to grocery shop during the night.Sorting it out lost my original delivery slot 1/2

  • beccakate Rebecca Kate Streeter (@beccakate) reported

    @AskNationwide on hold waiting to get through to your mortgage team for over 45 minutes and counting, after they have made another error in processing my mortgage application. Horrendous service.

  • HanaBrown_ Hana Brown (@HanaBrown_) reported

    Lol at @AskNationwide closing our local branch early so I can’t deposit cash and then their app not working at the same time so I can’t send myself money either 🥲🥲🥲 34p woo wont spend it all in the one shop x

  • My6Percent My6percent (@My6Percent) reported

    @AskNationwide Please note, I have also spoken to your customer advisor team and they said the same "I have never come across this before"

  • elderpegasus Neil Young (@elderpegasus) reported

    . @AskNationwide - the mortgage borrowing calculator on your website is broken - the additional borrowing amount has an arbitrary hard cap that gives you an unhelpful "This doesn't look right" with no explanation.

  • mcgovern_lyn Lyn McGovern (@mcgovern_lyn) reported

    @McgovernLynsey @AskNationwide Can I help?