Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 12/14/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (24%)

    Website (24%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Millie_x Amelia Woolgar (@Millie_x) reported

    @AskNationwide Hi! My accounts have all been down since 6/8 & I can only log into the app. The website says I don't exist! So no access to funds for 2 days now and that includes a trip to London, so it was very inconvenient! (Happy birthday me! 😭) Pls can you advise?

  • TicklishBigfoot ¸.*´ӍƦ. C`*.¸ (@TicklishBigfoot) reported

    @AskNationwide No error just not letting me in. I have a Mortgage and loan with you only

  • Digi_Dogsbody Mike B (@Digi_Dogsbody) reported

    Congratulations to @AskNationwide who decided to lock me out of my account on a day when their customer service is closed so I can't even get hold of anyone to find out why or rectify the situation. That's ok, I didn't need those groceries anyway 🤷

  • NDissem Nicola Dissem (@NDissem) reported

    @AskNationwide we have been trying to make a mortgage payment via online banking for the last few days but consistently get message that you are having technical problems. Any idea what is going on please?

  • wdmessenger Warren Messenger (@wdmessenger) reported

    @AskNationwide who would I speak to about a potential property security issue in the head office?

  • mwjmanley Man Out of Time (@mwjmanley) reported

    @AskNationwide I can’t seem to find the web chat function on the website at all

  • KeithCh11425196 Keith Chapman (@KeithCh11425196) reported

    @AskNationwide May I ask why this is? What's the problem with purchasing cryptocurrency on a trusted website?

  • TrueBrit_ Secret Squire (@TrueBrit_) reported

    @AskNationwide why have you blocked access to @binance ? Can I still make withdrawals from binance to my nationwide account? @cz_binance

  • TicklishBigfoot ¸.*´ӍƦ. C`*.¸ (@TicklishBigfoot) reported

    @AskNationwide hi could I have some help please. I’m trying to reset my internet backing as I have a new phone. Can you please help with this.

  • F33LSLIKEFUN abby🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@F33LSLIKEFUN) reported

    @AskNationwide fix your mobile banking app and get rid of card readers