Nationwide

Is Nationwide down in Sunderland, England?

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The latest reports from users having issues in Sunderland come from postal codes SR4.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 02/09/2026 23:45

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Sunderland, England

The most recent Nationwide outage reports came from the following cities: Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Mobile App
United KingdomSunderland Mobile App
United KingdomGateshead Transactions
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Transfer
United KingdomChester-le-Street Mobile App

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • 4shaann Anna 🐝🔴⚽️ (@4shaann) reported

    @AskNationwide So people who work full time in order to get a mortgage are unable to get through to the mortgage team about their mortgage… because they are busy working full time. Got it. Not your fault but the phone line customer service is the worse I’ve come across

  • 4shaann Anna 🐝🔴⚽️ (@4shaann) reported

    @AskNationwide How do I do that. Getting into contact with anyone is impossible. I don’t have time to be on hold for an hour at a time I work full time

  • cjk1971 ckelly (@cjk1971) reported

    @AskNationwide So if I dont read it and press agree then I can't access the app it that right

  • Galster2016 Galster (@Galster2016) reported

    @AskNationwide how does one actually chat to you on the phone re a current mortgage? On hold for 45 mins now… no doubt if I was a “new” customer you would answer straight away? Why such long delays ?

  • James30181388 James (@James30181388) reported

    @AskNationwide The most useless customer service and virtually zero ability to help or even want to help customers

  • Mrs_Pea68 Kat Hall 📚 (@Mrs_Pea68) reported

    @AskNationwide Hi India - will that help fix our roof before Christmas? Astonishing: none of @AskNationwide representatives at CET mentioned the 'temporary' condition in the 7 days we were in dialogue with them. 7 days wasted. Please raise this - it's causing you reputational damage.

  • SarahCholwill Sarah Cholwill (@SarahCholwill) reported

    @AskNationwide I just wanted to say what excellent service I received this week in your Norwich branch. The man who served me went out of his way to help even though the branch was very busy.

  • charlie_21 Charlie Wilkinson (@charlie_21) reported

    @AskNationwide Postman has been today and still no bank card?! I need to shop and get petrol and I can’t do either. 5 working days was Monday 😔

  • richiebrwn Richie Broooooon (@richiebrwn) reported

    @AskNationwide is it possible to get a Help to Buy ISA closing statement in branch? Our solicitor has just received the necessary paperwork to process the sale but it needs to conclude by Monday and this is the final piece we need.

  • James30181388 James (@James30181388) reported

    @AskNationwide Best believe if I’m left with the £60 phone bill from calling you after you block my card, I’ll be a pain in your *** till I’m done with you