Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 03/21/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (31%)

    Mobile App (31%)

  2. Login (30%)

    Login (30%)

  3. Website (24%)

    Website (24%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Sunderland, England

The most recent Nationwide outage reports came from the following cities: Chester-le-Street and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester-le-Street Website
United KingdomSunderland Website
United KingdomSunderland Mobile App
United KingdomSunderland Mobile App
United KingdomGateshead Transactions
United KingdomNorth Shields Mobile App

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MelissaSterry MELISSA STERRY (@MelissaSterry) reported

    @AskNationwide ... and for good measure, I'm also keeping the record of how truly dreadful my customer experience is so that I can write an open letter to your company. Truly saddened to see how very low your customer care standards have become.

  • wallacewill17 WilliamwallaceX25 (@wallacewill17) reported

    @AskNationwide @Teenyclem212 did they not tell you over the phone to sell your house like they did to me and my family? two weeks before christmas? after 20 years as a customer & ever missing a payment?

  • JoanneMaryH Joanne Harte (@JoanneMaryH) reported

    @AskNationwide I’ve just spent 30 minutes on a chat passed to 6 different people and they told to ring even through I’ve rang twice last week and no one has got back to me!! This morning when I tried to ring it was a 20 minute wait!! Awful service

  • wallacewill17 WilliamwallaceX25 (@wallacewill17) reported

    @Little_Ms_Wise @AskNationwide did they not tell you over the phone to sell your house like they did to me and my family? two weeks before christmas? after 20 years as a customer & ever missing a payment?

  • taswoldCookie Captain, my Captain🇬🇧 (@taswoldCookie) reported

    @AskNationwide @LeaAmandaCook How are you lot going to "create a society" of any kind, Phil? Just deal fairly and competently with people's money. You're making it sound like Nationwide will deny people access to money or services if they don't agree with this stuff

  • MelissaSterry MELISSA STERRY (@MelissaSterry) reported

    @AskNationwide Currently trying to sort out a simple issue. But, your customer service is so truly diabolical that it's proving impossible. I'm documenting the process of trying to resolve the issue and of how poor your customer service has now become.

  • buresquoits Bures Steel Quoits (@buresquoits) reported

    @AskNationwide hello my chip seems to have stopped working, what do I do? Didn’t want to report lost or stolen.

  • johnlhaggis John L Haggis (@johnlhaggis) reported

    @AskNationwide No your chat service is shocking and doesn’t work great. Why do I always get letters from you on a Saturday afternoon and your not open till Monday. I’m happy to DM my details but I require a call back Monday between 17:00 and 17:30

  • BabyfaceLau Lauren Turner (@BabyfaceLau) reported

    @AskNationwide No receipt but got a photo of the error message, the cheque is in an envelope but it took it then told me it failed, it never returned it!

  • JoanneMaryH Joanne Harte (@JoanneMaryH) reported

    @AskNationwide Well you were no help at all Nathan! Thanks again for showing how little customer service you offer