Nationwide

Is Nationwide down in Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunderland, England 03/21/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (30%)

    Login (30%)

  3. Website (24%)

    Website (24%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Sunderland, England

The most recent Nationwide outage reports came from the following cities: Chester-le-Street and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester-le-Street Website
United KingdomSunderland Website
United KingdomSunderland Mobile App
United KingdomSunderland Mobile App
United KingdomGateshead Transactions
United KingdomNorth Shields Mobile App

Community Discussion

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Nationwide Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • jibuku Nicola Hamblett (@jibuku) reported from Gateshead, England

    @AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • JoeButler4766 Joe Butler (@JoeButler4766) reported from Sunderland Bridge, England

    @iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • GastlyFetus Scott (@GastlyFetus) reported

    @AskNationwide I have seen people are getting £60 pound compensation for the outage over Christmas which I don’t seem to be included in. Even tho I missed out on wages being paid in and 2/3 direct debits not being taken ive held an account for 14 years don’t see how this works ?

  • MrsC_MIWBS Rosie C (@MrsC_MIWBS) reported

    @AskNationwide Thanks. Card frequently being declined on @on_lothianbuses when trying to travel despite sufficient funds in account. Wasn’t sure if it was my card or fault with contactless system. @on_lothianbuses are other customers having issues with contactless pay?

  • contrarian_mr Mr Contrarian (@contrarian_mr) reported

    @AskNationwide I read people are getting £60 pound compensation for the outage over Christmas which I don’t seem to be included in. Even though I was affected???

  • Hannah_Culley Hannah Culley (@Hannah_Culley) reported

    @AskNationwide Hey! I’ve forgotten my PIN no for my regular savings card, tried looking on my online banking but there’s no option to request PIN reminder? Please could you help?

  • xinfinitehopex InfiniteHope (@xinfinitehopex) reported

    @AskNationwide please could you stop this third transaction? I have no idea why this is happening but I'm absolutely screwed now as I'm in an unarranged overdraft please help

  • craig_hasler Craig Hasler (@craig_hasler) reported

    @AskNationwide I have seen you have paid £60 to some customers who couldn’t access their money. Is everyone that was affected eligible ?

  • Evanglist_pete Pete (@Evanglist_pete) reported

    @AskNationwide £60 disgusting I've been a customer of yours for over 30 years and that's the way I get treated I missed payments and had to pay fines

  • IKantPissant Immanuel Kant (@IKantPissant) reported

    @AskNationwide How does he get access...online? Through the same login as i have??

  • MelanieOwen66 Melanie Owen (@MelanieOwen66) reported

    @AskNationwide Been sent a new flex account card “just because” which expires 3 months after current one which I neither want nor need & no activity on my account. Customer care reps don’t care that I’m closing all my accounts after 30 years of banking. Thanks Nationwide.

  • IKantPissant Immanuel Kant (@IKantPissant) reported

    @AskNationwide my son is 18 next month and takes control of his smart junior isa . We administer it on line. What do we have to do to give him access to the money?