Is Nationwide down in Sunderland, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Nationwide
Nationwide is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Website (22%)
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Login (19%)
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Transactions (14%)
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Transfer (6%)
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Withdrawals (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Andrew Davis
(@andrew14ad) reported
from
Gateshead, England
So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…
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#ImMe | #BackBoris | #LBFB 🏳️🌈
(@ScooterRiderFMX) reported
from
Sunderland Bridge, England
@AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all
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Adam Appleby
(@adamappleby) reported
from
Sunderland, England
@AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?
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Mark Wallace
(@walla81) reported
from
Wallsend, England
@AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers
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Barry D Photography
(@Bazdobs81) reported
from
Sunderland Bridge, England
@AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!
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Nicola Hamblett
(@jibuku) reported
from
Gateshead, England
@AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)
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Joe Butler
(@JoeButler4766) reported
from
Sunderland Bridge, England
@iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?
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Brian Frog
(@TheBoringfrog) reported
from
Sunderland Bridge, England
@AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
@AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Mörris
(@Fokmisterutd) reported
@AskNationwide Unfortunately I needed the information tonight it's caused me an issue, do other banks have the same 3 year filter.
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Stripy
(@StripyEV) reported
Dear @AskNationwide Why does an international transfer of £300 cost £28 using your netbank ? How can these costs be justified? Thankfully, I also have @RevolutApp - they only charge €1 for the same service. #ripoffbritain
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Alan Mörris
(@Fokmisterutd) reported
@AskNationwide can only go back 3 years on my statements how useless is that and no help to me.
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Joan Philbin
(@JoanPhilbin) reported
@AskNationwide I have been a customer for over 20 years and have recently opened accounts for my children - I am disappointed you have no savings accounts for children under 16🙁can this be amended to enable children to understand the journey of saving??
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John Roberts
(@princeeroberts) reported
@AskNationwide Hi, I have a felxdirect account and spent over £200 in Feburary at Tesco but have not received my 5% cashback payment of £10. Please can you advise as your web page says the 11th April? Thank you for your help.
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Sharon Champion
(@sharonlchampion) reported
@AskNationwide any idea when you’ll be reinstating Smart Limited Access or something similar?
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Alan Mörris
(@Fokmisterutd) reported
@AskNationwide Well I made a call to customer service and got the information within 2 minutes. Better than online chat
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Ryan 🥶
(@RyanSinghM) reported
@AskNationwide hi, are payments working? I’ve just sent money to two people and they appear in my online banking as paid, but the recipients have not received anything? One of the transactions was 4 hours ago.
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Alexzander82
(@Alexzander8232) reported
@AskNationwide Hey, I'm travelling in India. My account has had transactions that were not authorised by me. Luckily the card has been blocked but I need to speak with someone about this. I can't phone or use the chat box. Any ideas how can I resolve this issue?
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Dan
(@FyrstaCS) reported
@AskNationwide Hi, I'm trying to setup online banking for a savings account that I've got with you. It looks like I need to get a mobile number added to my account before I'm able to login. Is that something you can help with or do I need to call? Thanks