Nationwide

Is Nationwide down in Wallsend, Borough of North Tyneside, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Wallsend, Borough of North Tyneside, England 12/11/2025 06:50

December 11: Problems at Nationwide

Nationwide is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ajsg93 angad (@ajsg93) reported

    @AskNationwide I sent a payment to my nationwide however it hasn’t credited in. I’m guessing another problem again?

  • loubielou_2 Louise Kelly (@loubielou_2) reported

    @AskNationwide hi! I’m trying to access online bank statements on the app (for a mortgage application) and can’t find how to access them. Are they available online or do I need to visit a branch?

  • FrankHinson14 Frank Hinson (@FrankHinson14) reported

    @AskNationwide , For over a week I have been repeatedly trying to see my credit account online. When I login it says systems working normally, but when I try to access credit card account, I just get '...we seem to be experiencing technical problems. Anyone else having the same?

  • ComedianWj Wayne (@ComedianWj) reported

    @AskNationwide hey, i made payment from my other account to nationwide but its not showing up? Is there problems?

  • musicmanleeds Martin Sykes (@musicmanleeds) reported

    @AskNationwide Thanks Sue! Swindon have confirmed there IS an 'anomoly' and are going to escalate it to the office that deals with such things. I'm hoping to help others avoid the same horrendous problem and being considerably out of pocket after trying to make a simple, regular transfer. Thnx!

  • KayB193 Kay Beveridge (@KayB193) reported

    @AskNationwide Can you confirm if there any issues with your online banking app? My dad is just getting a message saying ‘Establish Secure Connection’, he has deleted and reinstalled previously and it just keeps happening

  • dalisienmoon82 🌛🦋 MissNixon 🦋🌜 (@dalisienmoon82) reported

    @stran01 @AskNationwide I'm having same problem. Pxxxed off is an understatement

  • manda200972 Amanda Southworth (@manda200972) reported

    @AskNationwide There is no update... First thing I checked... so it looks like a reinstall is the only option. Thanks Kiri for your help.

  • Tracy52468806 Tracy (@Tracy52468806) reported

    @NationwidePress your social media team are giving customers a fraud helpline number which supposedly operates 24/7! I’ve tried numerous times and told to call during normal hours! Terrible service! @AskNationwide

  • j9jingo J9jingo (@j9jingo) reported

    @manda200972 @AskNationwide Same as me, app not working on iPhone or iPad today