Is Nationwide down in Wallsend, England?

Problems in the last 24 hours in Wallsend, England

Nationwide signals over the past 24 hours, with local activity from Wallsend, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Nationwide Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

• 
  Andrew Davis (@andrew14ad) reported 5 minutes ago from Gateshead, England

  So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

• 
  Chris Conway (@ChrisConway) reported 9 minutes ago from Newcastle upon Tyne, England

  @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

• 
  Chris Higham (@rl_chris_higham) reported 10 minutes ago from Newcastle upon Tyne, England

  @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

• 
  💕Sandra💕 (@i_luv_uniforms) reported 11 minutes ago from Chopwell, England

  @AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight

• 
  Sam Nicholles (@SamNicholles) reported 21 minutes ago from Longbenton, England

  @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

• 
  Chris Higham (@rl_chris_higham) reported 23 minutes ago from Newcastle upon Tyne, England

  Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

• 
  💕Sandra💕 (@i_luv_uniforms) reported 25 minutes ago from Chopwell, England

  @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

• 
  💕Sandra💕 (@i_luv_uniforms) reported 42 minutes ago from Chopwell, England

  @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

• 
  Nicola Hamblett (@jibuku) reported 42 minutes ago from Gateshead, England

  @AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?

• 
  Chris Conway (@ChrisConway) reported 46 minutes ago from Newcastle upon Tyne, England

  @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

• 
  Adam Appleby (@adamappleby) reported 48 minutes ago from Sunderland, England

  @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

• 
  Trish Lilley (@dustybaws) reported 49 minutes ago from Newburn, England

  @AskNationwide Is there a problem with the online banking app?!?

• 
  Mark Wallace (@walla81) reported 55 minutes ago from Wallsend, England

  @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

• 
  jamie shield (@jshield1988) reported 58 minutes ago from Wallsend, England

  @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Joshua (@MrMrJoshua) reported 9 minutes ago

  @AskNationwide Failure to Address My Needs as a Vulnerable Customer – 5 Months of Inadequate Service and Generic Responses.

• 
  Scunner Campbell🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇺🇦 (@Turbo_GSXR11) reported 9 minutes ago

  @AskNationwide Still no card. Superb customer care. Not.

• 
  B (@scriptwren) reported 12 minutes ago

  @yawizzy @ChelleChipato @AskNationwide Sometimes these days it’s the best way to get proper customer service, that’s why. Why are you trying to police social media like this? Clearly they have exhausted face to face possibilities. What happened to decent customer service and a bit of empathy?

• 
  Carole Railton FRSA (@carolerailton) reported 16 minutes ago

  @Mattcarpfisher @AskNationwide Always had amazing service in branch. I have been trying all afternoon to get through to Aviva contact to give the details of my medical conditions. I have tried on line, on the phone, waiting on both occasions over 20 mins without further contact. What is happening. And when i have gone to one line it just gave me the website, which already i am holding onto but have had not response. And for your info. I went through the app to the chat box and they said they would get me a human but nothing happened and later i pressed 1 for a call back. Nothing. ****** the time i have spent without solving the problem is 3 hours. This is nuts i have a job and trying to do this is ridiculous. Such a shame it cant be done in the branch.

• 
  John Rogers (@TerminallyChimp) reported 17 minutes ago

  @AskNationwide Why is your online banking so awful? I’ve been trying to amend a direct debit for days and it fails every time. I try to delete it and it fails. The absolute basics of managing my money are impossible. Sort it out please.

• 
  X_eON (@X_eON) reported 17 minutes ago

  @AskNationwide Hello don't know if i'm being stupid or ? but i'm trying up online access and have a been sent a passnumber by post but there is nowhere to put it? there is no mobile or email attached to my account so can't proceed? what use is the point of passnumber by post?

• 
  Septic Skeptic Fella Русский мир иди на хуй! (@dunfishin4) reported 19 minutes ago

  @AskNationwide Unfortunately there are very few ways to talk with you when an issue arises. Like when an insurance company helps itself to £100s from my bank account because they took a renewal payment a week before the renewal date whilst I was in the process of trying to cancel my renewal.

• 
  2SpikyHairedWweFans (@2spikywwefans) reported 20 minutes ago

  @santanderuk you ******* **** bastards! Been waiting over an hour on chat to be connected! What is it with this **** substandard service! I really am thinking of moving to @AskNationwide

• 
  the original Grumpy *** (@GitGrumpygit) reported 24 minutes ago

  @ColfromCheshire @RBS_Help @AskNationwide I know and it was an error from them

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 25 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved