Nationwide

Is Nationwide down in Chopwell, Gateshead, England?

Some problems detected

Users are reporting problems related to: website, mobile app and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chopwell, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chopwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Chopwell, Gateshead, England 02/02/2026 08:15

February 02: Problems at Nationwide

Nationwide is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Chopwell, England

Latest outage, problems and issue reports in Chopwell and nearby locations:

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Nina56367922 Nina (@Nina56367922) reported

    @AskNationwide pls can you assist with this query. The bank app isn't working and hasn't for over a week. I've checked for updates and uninstalled and reinstalled and still no joy.

  • andrew59761 Andrew (@andrew59761) reported

    @AskNationwide What's the benefit of having a prize draw? If it's to attract new custom that wouldn't entice me to become a member, however, smaller benefits to everyone could help me make a decision. Big cash prizes, most will know its never going to happen to them.

  • Michell85007010 Michelle (@Michell85007010) reported

    @AskNationwide how can play station network get access to my brand new card number without me giving it to them or permission to use jt?? I only got my card yesterday and they have taken money from my account, I got a new card for this reason and they can still take cash

  • MrDavisCSIT Alexander Davis (@MrDavisCSIT) reported

    @AskNationwide @mike_newsome I've been having issues with the app since about 6pm this evening. Website says everything is fine but both me and my partner cannot access the app. Restarted device and using different data/wifi

  • xxlilcocoxx Sam Bryant (@xxlilcocoxx) reported

    @AskNationwide is there a payment issue? Ive sent myself money twice bow from another account into my nationwide and the money has just vanaished

  • HelenFaye09 Helen Faye (@HelenFaye09) reported

    @AskNationwide why is my complaint not being responded to? Why are staff saying they have tried to call me when that is NOT true??? Have been a customer for many years and am shocked at this appalling non service!

  • Hitesh_78_ Hitesh Patel (@Hitesh_78_) reported

    @AskNationwide now the system is working, can you let me know re: compensation for your recent outages. Hugely inconvenient and disappointing

  • BethanyHoyland beth (@BethanyHoyland) reported

    @AskNationwide is there any know problems? As my card keeps declining I definitely have money in my account! Has been working absolutely fine

  • karenbrown135 Karen B (@karenbrown135) reported

    @AskNationwide I had time to send a message, I don't have time to wait in a queue for a chat or to wait on the phone either from recent experience. I don't usually get annoyed by such things but I am very upset by this as its the banks fault I have an issue

  • snapdragon11112 Snapdragon11112 (@snapdragon11112) reported

    @AskNationwide hi, is there a way to speak to someone on a Sunday? The calls deny me asking several questions saying the lines are closed and the chats say someone will join to help and they never come.