Is Nationwide down in Chopwell, Gateshead, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chopwell, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chopwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Nationwide
Nationwide is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (34%)
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Website (23%)
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Login (20%)
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Transactions (16%)
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Withdrawals (5%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Chopwell, England
Latest outage, problems and issue reports in Chopwell and nearby locations:
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Andrew Davis
(@andrew14ad) reported
from
Gateshead, England
So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
@AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Sheryl Tipton FCIM CMktr
(@SherylTipton) reported
@AskNationwide have always been a loyal customer but today your #CustomerService was absolutely appalling and an example of what organisations shouldn’t be doing during Covid .. hours lost simply trying to resolve a simple issue #customerservicefail
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paula lye
(@paulalye) reported
@AskNationwide Think we may have closed it. We went into "other a/c services". Says it may take up to 7 days. Thank you all for your help. Please thank Jodie @Ipswich for helping us. Still not happy with overall customer service though!!
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Martin S
(@Spindlow2) reported
@AskNationwide If you could that would help as with quite a few BTL mortgages it would really help with managing and tracking them, and being as you are the same company surely it would be feasible to add it to your current app
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Flintworks
(@flintworks) reported
@AskNationwide the woman at your Garstang branch who had to deal with the **** shouting at her whilst she tried to calmly explain 'that due to covid restrictions...' deserves a to be mentioned in despatches at the very least. The only mistake she made was not offering to help
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NinjaCyborg
(@NinjaCyborg) reported
@AskNationwide Hey your 2FA system assumes all your customers are using your app AND have faceID or touchID support, and makes it really hard to get a SMS OTP instead. But many of your customers are old and DON'T have faceID and touchID. Sort it out.
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Emily Rimmer
(@EmilySianER) reported
@AskNationwide hello, is there a reason when you download a statement online it doesn’t show your name? 3-5 working days to have one posted out when a pdf would be easier is a bit annoying.
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Gail Burns
(@gailrburns) reported
@AskNationwide are your ridiculously short opening hours going to continue for much longer? No body who works can do any banking in your branches when they are open from 9-2 it is appalling customer service.
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Women's Fitness
(@tracygibbons99) reported
@AskNationwide my daughter has paid for a homebuyers survey but after two weeks it is still not even booked in. We have phoned the mortgage service 2 times but still no help. Why take the money and not even book, this delay is causing huge stress and a danger of loss of purchase
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Samantha Key
(@BertieTheBear1) reported
from
Hambridge and Westport, England
@AskNationwide where is my money? I've transferred a large amount from another isa provider and haven't seen it for a month! Terrible customer service 😡
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EileenCrosby
(@Eiley_Kers) reported
@AskNationwide Hi Karen. I am unable to log into online banking. Site will not load. Will check again soon thank you Could be local internet I guess