Nationwide

Is Nationwide down in Chopwell, Gateshead, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chopwell, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chopwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Chopwell, Gateshead, England 12/12/2025 03:25

December 12: Problems at Nationwide

Nationwide is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Chopwell, England

Latest outage, problems and issue reports in Chopwell and nearby locations:

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • dts1970 Danny T Strickland (@dts1970) reported

    @AskNationwide Hi, your website says lines are open for internet banking queries, but when I try, it takes all my details and then says lines are closed! Open or closed?

  • shkar_k Shkar Kider (@shkar_k) reported

    @AskNationwide why does your Tottenham branch close during the lunch hour? The one hour working folk have to deal with their banking needs?

  • EnglishTeachAJ Angela Jupp | English Teacher (@EnglishTeachAJ) reported

    @AskNationwide The app is working fine. Is there an issue with your server?

  • Jrooke9579 James Rooke (@Jrooke9579) reported

    @AskNationwide I recently applied for a loan through the banking app, at the end I was informed a letter would be sent to sign and return and I needed to provide proof of income. I haven't received the letter a week later and can find no information of my application.Can you help

  • EnglishTeachAJ Angela Jupp | English Teacher (@EnglishTeachAJ) reported

    @AskNationwide It’s a photo attachment. It says “Safari cannot open the page because the server cannot be found”. I’ve done this transfer before and the app verification usually works fine.

  • kategg87 kate (@kategg87) reported

    @AskNationwide hi there - the app crashes every day to the point where I have to restart my phone (iOS) to get it to work. A quick google suggests this is a fairly common issue. Are you looking at a fix?

  • m0lliecule_ mollie (@m0lliecule_) reported

    @AskNationwide hi, what do I need to bring in branch to get a bank statement for a help to buy isa account?

  • M_C_Sharry Mrs M C Sharry (@M_C_Sharry) reported

    @AskNationwide Well that’s disappointing as my other children are only a few years older and both have this account. So my same question but for this replacement account. I have the ability to come to store of use the banking app - how can I apply? (Not online via the website)

  • RVReay Rachel Reay (@RVReay) reported

    Hi @AskNationwide - do you have a have a system for employee recognition? The customer service today I received today in-branch was really exceptional

  • dts1970 Danny T Strickland (@dts1970) reported

    @AskNationwide Thanks Donald, can I suggest you change the details on the website and also let people know when they first call, it’s a waste of time putting in all the details first