Nationwide

Is Nationwide down in Chester-le-Street, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Chester-le-Street, County Durham, England 06/03/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Transactions (30%)

    Transactions (30%)

  3. Login (14%)

    Login (14%)

  4. Website (13%)

    Website (13%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • JoeButler4766 Joe Butler (@JoeButler4766) reported from Sunderland Bridge, England

    @iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ChristinaMarie Christina Marie (@ChristinaMarie) reported

    @AskNationwide It has been hours now. Hours, with no estimation of timescale to resolve this issue or real explanation as to why this has happened. People are want to access their hard-earned money. Please work on this overnight and have it be resolved by tomorrow morning.

  • ChristinaMarie Christina Marie (@ChristinaMarie) reported

    @AskNationwide If the issues are due to some sort of IT software change or update, you should have had some sort of backup server in place that you can revert to in case this happens. It's Christmas. Sort it out.

  • poppycocteau Johnny Thunders (@poppycocteau) reported

    @AskNationwide your link for latest updates re: payments outage is returning a 404 error - irony much?

  • oldermummy Antonia Rodgers (@oldermummy) reported

    @AskNationwide There really doesn't seem to be any sense of urgency here Nationwide. How about an update on how the fix is progressing rather than seeing the same message on your website for hours on end? Really poor customer service just 4 days before Christmas

  • catzmccrea katzzzz max (@catzmccrea) reported

    @AskNationwide any chance offff sorting your issues 😡😡😡😡😡

  • DonaSeagrave Dona Seagrave 💙💙 (@DonaSeagrave) reported

    @AskNationwide That's very helpful NOT if you have ever ordered on line you know you have to pay by card. I cant pay cash for delivery 😫 I've no money until you fix your problem and asda won't take cash. Your reply wasn't very good 😕

  • wellsyboy david wells (@wellsyboy) reported

    @AskNationwide paid money regarding property move and banks can’t do anything as you have delayed my house move with this transferring issue. My house purchase has now fallen through can someone please contact me as I need to speak with your legal team!

  • Englinho Richard English (@Englinho) reported

    @AskNationwide bad enough to have incoming and outgoing payments down 4 days before Christmas, not acceptable to make it worse by not letting us know. Now have incoming payment stuck in transit to complete a car purchase by tomorrow lunchtime or we cannot make the 300 mile... 1/3

  • Playtime8978 EnchantedMagick (@Playtime8978) reported

    @Ste7bee1983 @PhilipSimons18 @AskNationwide That was 8 hours ago still no update, no payments, no access to money for food

  • Mattywoody1989 Matthew Woodward (@Mattywoody1989) reported

    @AskNationwide Still not up and running! What an absolute disgrace 😡 can you actually tell me what you are doing specifically to resolve the issue and what the issue is?