Nationwide

Is Nationwide down in Chester-le-Street, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Chester-le-Street, County Durham, England 05/11/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Transactions (29%)

    Transactions (29%)

  3. Website (13%)

    Website (13%)

  4. Login (10%)

    Login (10%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Nationwide outage reports came from the following cities: Sunderland and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Mobile App
United KingdomGateshead Transactions
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Transfer
United KingdomChester-le-Street Mobile App
United KingdomNewcastle upon Tyne Mobile App

Community Discussion

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Nationwide Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • hellraiser2009 James Bates (@hellraiser2009) reported

    @AskNationwide is there any problem with the nationwide online banking app because all day I've been getting a message up whenever I tried to load the app out saying sorry having a technical issue at the moment.

  • ImShakeyJake Jake (@ImShakeyJake) reported

    @AskNationwide Hi Jamie, because I know you didn't look, this is a huge error and I've made tech know myself. Very shoddy reaction as not only a member personally but also via a brokers I'd expect a better response. I won't bother next time and you lot can work it out at 9am on a Monday instead

  • CaraWilliams09 Cara Willams (@CaraWilliams09) reported

    @AskNationwide Yeah went in just after tweet thanks was just end of month - always a bit later then - seem to have issues handling large amount of payments… however I’ve made some transfers faster payments and they’ve not shown up at the targets….

  • sicockcroft1973 Simon (@sicockcroft1973) reported

    @AskNationwide are there issues with the app again? Transferred £20 which has gone from my account but not reached its destination

  • dofeddy Donna Edwards (@dofeddy) reported

    @AskNationwide hello is there a problem with internet banking? I’ve been unable to access nationwide via the app for the past 12 hours also cannot access online.

  • missnadinerose Nadine Rose (@missnadinerose) reported

    @AskNationwide I’ve been passed from pillar to post by yourselves to resolve an issue that I have with a previous mortgage payment and I’m unhappy to say the least. The next step for me will be to take you to the ombudsman if no one rectifies the dispute promptly.

  • cfc_wera Wera (@cfc_wera) reported

    @AskNationwide @RaymondJamesHi1 both aren't working lol

  • ImShakeyJake Jake (@ImShakeyJake) reported

    @AskNationwide Just to add I have logged into 3 colleagues accounts and all have this error. I suggest you flag this up. It wasn't like this at 8pm last night but now it is. You're welcome

  • mlambourne Mark Lambourne (@mlambourne) reported

    @AskNationwide is your app down? Keeps saying "we're sorry" cannot transfer any money to other accounts or external accounts.

  • rainbowhawk Tim Thomas (@rainbowhawk) reported

    @AskNationwide payments issues again? Salary not showing, employer assures payment was sent on time