Nationwide

Is Nationwide down in Chester-le-Street, County Durham, England?

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The latest reports from users having issues in Chester-le-Street come from postal codes DH3.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Chester-le-Street, County Durham, England 03/17/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (31%)

    Login (31%)

  2. Mobile App (30%)

    Mobile App (30%)

  3. Website (24%)

    Website (24%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Nationwide outage reports came from the following cities: Chester-le-Street and Sunderland.

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City Problem Type Report Time
United KingdomChester-le-Street Website
United KingdomSunderland Website
United KingdomSunderland Mobile App
United KingdomSunderland Mobile App
United KingdomGateshead Transactions
United KingdomNorth Shields Mobile App

Community Discussion

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Nationwide Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • XplodingCabbage Mark Amery (@XplodingCabbage) reported

    @AskNationwide That's the number I had an hour-long call to today. Bloke I spoke to was unable to view or edit answers to questions about my income, my use of my Nationwide accounts, or how money is transferred into my accounts, even though they are part of the form that appeared on login.

  • cascole1 cas cole (@cascole1) reported

    @Godfrey_Bloom @AskNationwide I've been with Nationwide for 40yrs and no problems even when I sold my house and took alot of money out in one go no problem. Lloyds is the worst Ever bank. So Victor Meldrew I believe because the customers have a say in how they do things you want them gone. I'm not changing

  • XplodingCabbage Mark Amery (@XplodingCabbage) reported

    @AskNationwide I skipped the last page of those questions due to correct answers not being available, so I have not yet provided the details that the automatically-appearing form told me were needed to avoid getting locked out, but phone support seemingly isn't able to enter answers for them.

  • NortiLess NortiGirl 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NortiLess) reported

    @Godfrey_Bloom @AskNationwide That’s not true, I bought 5k worth of gold from a local dealer about 3 years ago, no issues at all, payment authorised straight away 🤔

  • bell_bell1985 Victoria (@bell_bell1985) reported

    @AskNationwide Hi, I’m having trouble accessing your banking app, so think you have a problem your end!

  • XplodingCabbage Mark Amery (@XplodingCabbage) reported

    @AskNationwide And as you surmise the form no longer automatically appears on login. Hence I am stuck with no apparent way out.

  • AdrianK30 A (@AdrianK30) reported

    @Godfrey_Bloom @AskNationwide Yup, have had my own issues with Nationwide, let my Dad empty my account when I was a child. £300 gone! Am still angry about it decades later. They stopped me making a purchase last week, froze my account/card. Worst experience, Abbey National, who lost me £3000!

  • XplodingCabbage Mark Amery (@XplodingCabbage) reported

    @AskNationwide Now resolved via a 15-minute call to the number above, where I got someone who COULD access these KYC questions & take my answers over the phone. (The daftness remained of having to give false answers to most questions - and being invited to - due to limited options available.)

  • treyc_baby Kenyan Doll 🦄 (@treyc_baby) reported

    @AskNationwide I've done all of that and the person I spoke to was very rude and unprofessional. Absolutely zero help at all!!

  • Barbara45485408 BKingster (@Barbara45485408) reported

    @Godfrey_Bloom @AskNationwide I’ve been with Nationwide for almost 40years. Always been great but I'm going to test this theory and go and withdrawn a significant amount of money and see if any problems