Nationwide

Is Nationwide down in Chester-le-Street, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Chester-le-Street, County Durham, England 01/13/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (26%)

    Website (26%)

  3. Login (20%)

    Login (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • JoeButler4766 Joe Butler (@JoeButler4766) reported from Sunderland Bridge, England

    @iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • JodanaSandyXx Jodana Sandy (@JodanaSandyXx) reported

    @AskNationwide I’m expecting a payment today I have no food and you guys have extremely let me down there’s no excuse just before Xmas what brilliant timing thanks guys! Appreciate this!! 😡😡😡

  • Punc17_StaceyS Stacey Solomon RN (@Punc17_StaceyS) reported

    @AskNationwide I understand the issue, however nothing has been communicated to us via email or text. It wasn’t until I was paying for something after I had transferred money and it got declined, I checked my account. The lack of communication is very poor.

  • Ponder65 Ponder (@Ponder65) reported

    @AskNationwide How long is the current payments issue going to take to fix?

  • GRVickers Graham Vickers (@GRVickers) reported

    Getting sick now of @AskNationwide being down all the time…can’t get our money, can’t transfer our money..can’t even see our money. Get it sorted…it’s a Christmas and you’re making us more miserable than Boris and that’s saying something. #nationwide

  • MrJamesMason James Mason (@MrJamesMason) reported

    @AskNationwide Thanks but when checking the Nationwide website and the app at 0730 this morning the message was no issues and it as all green. (Since changed) Payment from the external bank immediately was returned with warning the recipient could not receive the payment and to try again later.

  • MarkMachado Mark Machado (@MarkMachado) reported

    @AskNationwide Hi, any idea when payments in and out will start working? I really need to get stuff sorted for Christmas!

  • Traceyc851 Traceyc85 (@Traceyc851) reported

    @AskNationwide does the current issues around payments affect card payments as well? I don't want to go to the shop if my card will be declined as well.

  • CocoKiia Kiia_coco (@CocoKiia) reported

    @AskNationwide @nikki79692361 @financialombuds I think this “building society” should be investigated by you on behalf of all their customers. I’m sure you can fine them for their poor level of service. If you can fine NatWest for washing money, you can fine Nationwide for not allowing access.

  • mradamozzy Adam Osborne-Birkin (@mradamozzy) reported

    @AskNationwide arrrrrgh so I transferred from my NW account, but I can't go Crimbo shopping! When are these 'payment issues' getting sorted?

  • _Murtagh__ cheddacheeze (@_Murtagh__) reported

    @AskNationwide your service is poor and unacceptable, no tailored comments to even try to address what the problems are. Useless corporate robots who aren't affected in the slightest by your lack of capacity to follow out basic necessities and functionalities. Been waiting hours.