Nationwide

Is Nationwide down in Gateshead, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Gateshead, England 01/10/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ElDumboTS Luke (@ElDumboTS) reported

    @TheNellyOne @AskNationwide They never gave a clear answer. It seems to be just based on the history on my bank account - crypto, poker, casinos, international withdrawals, Canadian wires, etc. Combined, I guess it looked sus enough to freeze me out. But the lack of communication/help from them was wild

  • Jarasguitar Mike Pearce #GTTO 🌹💙🏳️‍🌈 (@Jarasguitar) reported

    @AskNationwide Hi, are the phone lines to customer services down? I've been waiting over 20 minutes now.

  • Liz_70 Liz Wilks (@Liz_70) reported

    @AskNationwide Hi is there an issue with the app? Not had any pending transactions showing for a few days despite transactions going out next day. How can I resolve this please?

  • AncientThoth Dean Thomas Crawford (@AncientThoth) reported

    @AskNationwide I can see why your unable to access my videos … please bare with me as I upload it else were , were the embedding will be on so you don’t have to click on the link to view it

  • RiCHi @Richi 🤓 Jennings (@RiCHi) reported

    @AskNationwide hi Dominika, I think today's email, "Updates on our savings interest rates," has a couple of errors: 1. Link "head over to our website" is 404. 2. The bit about Triple Access accounts opened "since 22 July 2022" seems to be incorrect. Can you confirm #2 please?

  • jamesm4986 Jamesm4986 (@jamesm4986) reported

    @AskNationwide good morning. I closed my current account today and it has gone. But I can still login to the app and I am still a member. I want everything closed including my membership so that it appears closed on my credit report. How do I do this? Thanks.

  • rayleee Raymond Lee (@rayleee) reported

    @AskNationwide Hi. So far, been waiting to speak to a customer service person to repay a loan for 15 minutes, Is there any other way I can do this rather than keep on hold (this is 2nd time of trying, last hold was 28 mins and I gave up)

  • Kati_Kat867 Kati (@Kati_Kat867) reported

    @AskNationwide sent chaps payment before 3pm cut off time yesterday. Money is still sitting in my bank! Really dont want to use the chaps service anymore can I cancel it? Also speaking to someone on the phone seems impossible when I complete on my house I am switching from you!

  • Rich_Needham Richard Needham (@Rich_Needham) reported

    @AskNationwide The overdraft option on internet banking is not currently working. Any idea when this will be back up?

  • MARKAFN Mark (@MARKAFN) reported

    @AskNationwide Can you tell me Why my instant access isa is only showing a return of 0.16 interest rate where as the bank of England base rate is over 1.5 percent