Nationwide

Is Nationwide down in Gateshead, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Gateshead, England 12/11/2025 05:25

December 11: Problems at Nationwide

Nationwide is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • StroppyLRH cherylin Fiona 💙 (@StroppyLRH) reported

    @AskNationwide Please could you tell me if there is a problem with your 'mortgage switch' link... It seems to error out every time I click on it.

  • jackdusty22 John D Harrison (@jackdusty22) reported

    @AskNationwide Why can’t I access the app using face recognition. This works on other devices

  • JoanneMaryH Joanne Harte (@JoanneMaryH) reported

    @AskNationwide Well you were no help at all Nathan! Thanks again for showing how little customer service you offer

  • LinLiangsheng Liangsheng lin (@LinLiangsheng) reported

    @AskNationwide @Georginapalette Hi, it shows we are unable to show all the account information? Is there a problem with online banking. Sorry can’t talk over the phone any more . Each call takes more than 2 hours and the branch is not helping

  • CletusAwreeetus Dr Egnor (@CletusAwreeetus) reported

    @AskNationwide You also support allowing men to compete in women’s sports . This could not be more disrespectful. I suggest you stick to selling mortgages, as your virtue signalling PR is really annoying to many people. Moral lectures from a building society? No thanks.

  • StevenG46201898 clash of empire pr (@StevenG46201898) reported

    @Uditha_Desilva @simonnread @AskNationwide yes I mean actual game. my company developed a war game called clash of empires. help promote it and you may get passive income, your dm is closed sir, if you are interested in it. please give me your email so that I can send you details.

  • emma_harris88 Emma Harris (@emma_harris88) reported

    @AskNationwide The online mortgage switch website is still not working. When will this be available? Thanks

  • buresquoits Bures Steel Quoits (@buresquoits) reported

    @AskNationwide hello my chip seems to have stopped working, what do I do? Didn’t want to report lost or stolen.

  • DoNotSteele Manbeast (@DoNotSteele) reported

    @AskNationwide It says “Sorry there is a problem. We can’t set up the Banking app. For further information, please call us. Lines are open from 8am - 8pm. If abroad, please call us +441793656789 Call 08000556622”

  • GemmaGr64433320 Gemma Green (@GemmaGr64433320) reported

    @AskNationwide having problems logging in app just keep trying to load but no error codes??? Anyone else having app problems