Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, mobile app and website.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Gateshead, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 31: Problems at Nationwide
Nationwide is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gateshead, England
The most recent Nationwide outage reports came from the following cities: Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Transactions | 1 month ago |
|
Gateshead
|
Mobile App | 2 months ago |
|
Gateshead
|
Transfer | 4 months ago |
|
Chester-le-Street
|
Website | 5 months ago |
|
Stocksfield
|
Mobile App | 5 months ago |
|
Sunderland
|
Website | 6 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
-
💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England@AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help
-
Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, EnglandSuper impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?
-
Andrew Davis (@andrew14ad) reported from Gateshead, EnglandSo now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew
-
Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England@AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.
-
Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England@AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)
-
Mark Wallace (@walla81) reported from Wallsend, England@AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers
-
Trish Lilley (@dustybaws) reported from Newburn, England@AskNationwide Is there a problem with the online banking app?!?
-
Adam Appleby (@adamappleby) reported from Sunderland, England@AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?
-
Nicola Hamblett (@jibuku) reported from Gateshead, England@AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?
-
Sam Nicholles (@SamNicholles) reported from Longbenton, England@AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies
-
jamie shield (@jshield1988) reported from Wallsend, England@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
-
Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England@AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…
-
💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England@AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic
-
💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England@AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Dr Barney Craggs FCIIS (@barneyc) reportedIt's 2026 @AskNationwide why are we still blatting confidential docs around by email and not a sensible secure file transfer service?!
-
Jordan (@JordanPostingX) reported@AskNationwide Good morning. When the email is sent saying "we've popped you a new card in the post", is that sent as soon as it goes to the postal service or when the post is due for delivery and do you send First Class or Second Class please? Thanks.
-
X_eON (@X_eON) reported@AskNationwide Hello don't know if i'm being stupid or ? but i'm trying up online access and have a been sent a passnumber by post but there is nowhere to put it? there is no mobile or email attached to my account so can't proceed? what use is the point of passnumber by post?
-
Barry Munckton (@bmunckton) reported@AngelaJ24625888 @MichaelFra89678 @AskNationwide Well there are specific criteria I cba to try and repeat in here. It’s all on the website. You’ll have missed 1 element of it. With the current account you need certain numbers of transactions etc.
-
Fiona Cameron 🇪🇺💚🤍💜🐇🐈⬛🖋 (@fionacamwriter) reported@AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…
-
Thom (@ThomasAllison5) reported@AskNationwide my banking app is down, is this a wider uk issue?
-
PLOD WHITFIELD (@NEILNeilwhits) reported@AskNationwide my current debit card expires on 31st, New card in my possession, some of my site updates have accepted the changes, others will NOT - until expiry has passed- is this normal?
-
gazza (@ShaunGaz) reported@JoshPearson88 @AskNationwide I have 2 accounts with nationwide got jack ****.
-
Sam C (@misssamc) reported@AskNationwide any known issue around one time codes not being received? 🫠
-
Amy Marie 🤍🖤 (@Missamypacey_93) reported@AskNationwide is they a problem with transfers. Sent money to somebody and they not recieved it