Nationwide

Is Nationwide down in Gateshead, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Gateshead, England 11/27/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (24%)

    Website (24%)

  3. Login (12%)

    Login (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • colindsmith Colin Smith (@colindsmith) reported

    @AskNationwide given your systems have gone down and I don't know if my switch has been actioned, could you confirm that you will honour the offer? Or am I punished for your systems issues (accidental or deliberate)?

  • effy_b4 Effy Beezus (@effy_b4) reported

    @AskNationwide is there a limit on how much I can pay in if it’s in coins? Also how do I access my travel insurance?

  • McDona1d Iain McDonald (@McDona1d) reported

    @AskNationwide Mel, do @AskNationwide have no procedure that details targets? How does CEO Debbie Crosbie measure customer care performance on that basis?

  • fedgarrr Faye (@fedgarrr) reported

    The cheek of Nationwide @AskNationwide. Firstly I complain about a v rude customer service rep who put the phone down on me, Katrina. Next thing I know I get a call from her colleague making excuses for her. Take some accountability for your actions and genuinely apologise.

  • colindsmith Colin Smith (@colindsmith) reported

    @AskNationwide no, was on the app trying to switch my mortgage. Went down just as I pressed Go and won't let me back in. Don't know whether it was switched or whether I was shut out because of imminent interest rate rises and you didn't want to stand by your offer of the moment. 2.5 houra

  • MadNuttyTwig Gethen (@MadNuttyTwig) reported

    Dear @AskNationwide, please don't change any of my settings without asking. I don't want to have to go through the palaver of your online service just to check my balance because you don't want to pay for a text message. Thank you.

  • littlesmoochy Baby Gromit ❤️ (@littlesmoochy) reported

    @AskNationwide do i have to pay in to my help to buy every month

  • LazyHippo NinjaPotamus (@LazyHippo) reported

    @AskNationwide Absolutely not on opting me out of texts that I chose to opt in to. Also, can't send a secure message about texts because you've replaced it with a broken chat service. When I get into my account texts are still on. Absolute shambles. Where is the complaint form?

  • colindsmith Colin Smith (@colindsmith) reported

    @AskNationwide conflicting messages about your online mortgage switch service from each interaction. confirms my suspicions that you've pulled down the system as your customers are in the midst of a switch. just be honest so we can call time on a 20 year relationship

  • BigMugsChannel BigMugsChannel (@BigMugsChannel) reported

    @AskNationwide as as existing FlexDirect account holder you offer me 2% fixed on £1,500 for one year. But you now offer 5% to newbies. That doesn’t seem fair, I think you should at least increase all customer rates to 5% until the one year term has ended