Is Nationwide down in Newburn, Newcastle upon Tyne, England?
Problems detected
Users are reporting problems related to: login, mobile app and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newburn, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Nationwide
Nationwide is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (32%)
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Mobile App (28%)
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Website (27%)
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Transactions (10%)
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Transfer (2%)
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Withdrawals (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Newburn, England
Latest outage, problems and issue reports in Newburn and nearby locations:
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💕Sandra💕
(@i_luv_uniforms) reported
from
Chopwell, England
@AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help
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Andrew Davis
(@andrew14ad) reported
from
Gateshead, England
So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…
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Trish Lilley
(@dustybaws) reported
from
Newburn, England
@AskNationwide Is there a problem with the online banking app?!?
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
@AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)
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💕Sandra💕
(@i_luv_uniforms) reported
from
Chopwell, England
@AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.
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💕Sandra💕
(@i_luv_uniforms) reported
from
Chopwell, England
@AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Tuck
(@tucka20) reported
@AskNationwide Thanks, I've sent a request via that form. This isn't the treatment I expected from you, a paying bank customer for over 10 years, mortgage customer for over 5 years and loan customer with no history of missed payments. I'm now looking to move banks.
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Chris Noakes
(@chrisnoakesy) reported
@HalifaxBank @AskNationwide Ironically now when I try to renew the consent upon redirect to @AskNationwide they are directing me to the desktop version due to tech issues. Seriously poor UX from both sides here. It used to work fine and now it doesn't. Pls work together and make this work for the customer
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NuclearStar
(@topnukeuk) reported
@Onionbagger @AskNationwide nah its like petrol, they are quick to drop the interest rates, but slow to put them up again, banking a big nice difference for themselves.
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Abbie Bowles-Storer
(@Ablarr) reported
Thanks to @AskNationwide for great service today. 100 times better than @santanderuk still no call back from complaints. Still no internet log on details. #EpicFail
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Mera Bharat Mahaan
(@sap6370) reported
@AskNationwide we already contacted and requested them & Explained our situation & requested help But till now no Action from Bank
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sarahburnswasmccarron
(@Sarah60819446) reported
from
Dundee, Scotland
@AskNationwide unable log onto my banking app keeps saying wrong pass code but it us not. Sre there issues this morning? Can someone assist as I need to transfer money ASAP to family member abroad.
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OakBe
(@OakBe) reported
@AskNationwide pathetic customers service. On hold for 45 mins.Finally got through. Lady put me on hold to check something and I said “whatever you do don’t cut me off as I’ve been waiting for ages”. Guess what. Cut off! No call back either despite having my phone no. Disgraceful
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Charles Adams
(@charlyadtweet) reported
@AskNationwide I've now been waiting 35 minutes. You could take the pressure of the help line by answering basic simple questions. You are depriving people in difficulty from help by diverting questions like mine to this number. Please DO YOUR JOB!
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Toby Wells
(@TobyWells85) reported
@AskNationwide I've just spent an hour trying to get through on the phone line before giving up. That's not very good customer service
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panikupaniku
(@panikupaniku) reported
@AskNationwide i cant open my nationwide app at all, every time i try it just closes. have turned on/off my phone but its still not working