Nationwide

Is Nationwide down in Gateshead, England?

Some problems detected

Users are reporting problems related to: website, login and mobile app.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Gateshead, England 01/31/2026 06:00

January 31: Problems at Nationwide

Nationwide is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Gateshead, England

The most recent Nationwide outage reports came from the following cities: Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Mobile App
United KingdomSunderland Mobile App
United KingdomGateshead Transactions
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Transfer
United KingdomChester-le-Street Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • RebeccaWeller13 Rebecca Weller (@RebeccaWeller13) reported

    @AskNationwide I haven’t been able to access my online banking or banking app for two days now. I can’t access or organise my money, which I desperately need to do. I will not be any paying charges incurred during this time! #CostOfLivingCrisis

  • the_geeker J (@the_geeker) reported

    I guess @MartinSLewis has helped crash the @AskNationwide account application service. Tried twice and getting a 'technical error'

  • AndrewR88536458 🎃 (@AndrewR88536458) reported

    @AskNationwide is it normal that I’m seeing some services down at the minute? I was thinking of applying for an overdraft but can’t get onto the page on the app/internet bank.

  • colletteontour Collette (@colletteontour) reported

    @AskNationwide Hi - When trying to draw down a Help to Buy ISA in order to exchange and complete we’ve been told there is a technical issue. Are there any system issues that you are aware of or would it be something my individual?

  • SueAlanBerry1 Sue & Alan Berry (@SueAlanBerry1) reported

    @AskNationwide I’m trying to purchase a cash ISA via the banking app , I enter the amount press ok and it keeps saying “ This information required “ I have tried numerous times but get the same problem. Any ideas?

  • OneKayleigh Kayleigh (@OneKayleigh) reported

    @AskNationwide hi, I have a pending PayPal transaction in my account, but the sale failed through the retailer site and the money still hasn't been put back. The failed transaction was about 3 days ago. No help on @PayPal app. Thanks!

  • maffa1974 matthew johnston (@maffa1974) reported

    @MartinSLewis think you have managed to crash @AskNationwide website ,trying to do a switch and it has failed 3 times

  • x_katie123 Katie Gibson (@x_katie123) reported

    @AskNationwide Hi, I'm trying to apply for a mortgage online but I keep getting a 'system error' when I have completed the personal details section - do you know when this will be fixed? Thank you

  • koeseme koeseme (@koeseme) reported

    @AskNationwide Hi. I've been trying to finish registering on my account online a few days, using correct cust number, passnumber and code via text, but every time I receive a message stating there is a technical issue. Can I ask, do you have a known fault? Thanks.

  • dave28263 badbitches (@dave28263) reported

    @AskNationwide @EnglandFootball **** bank **** staff **** service waste of time they don’t care about anyone of their customers