Nationwide

Is Nationwide down in Gateshead, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Gateshead, England 12/25/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • vickyy_williams Vicky 🦋🥀 (@vickyy_williams) reported

    @AskNationwide hi, I’m applying for a mortgage and they want a bank statement for my help to buy ISA account to prove how much money I have in the account. I cannot find an option to download that.

  • BooksandHannah Hannah McCann (@BooksandHannah) reported

    @AskNationwide My contactless payments have stopped working, could this be due to a security issue or is my card just faulty?

  • PandaGreen5 Panda Green (@PandaGreen5) reported

    @AskNationwide Hi, yes, it was just that I was on the website (phone credit) and I did hers immediately after mine, however it told me there was a problem processing payment. I have entered the details correctly, I'm sure of it.

  • AndreLombard2 André Lombard (@AndreLombard2) reported

    @AskNationwide Hi, I was on a call with you and the line went dead and it's not letting me phone back. Are your lines down?

  • Hammer57COYI GOD BLESS England, Britain, UK (@Hammer57COYI) reported

    @AskNationwide Thanks but where is the 24/7 assistance that is mentioned. It is a joke! The situation is I want to transfer a decent amount of money in from an ISA elsewhere and I have to battle to get assistance from someone! I would like to speak to someone. Is that not part of 24/7 help?

  • thewinelake Alex (@thewinelake) reported

    @AskNationwide I've sent the message. Do you know if Nationwide will be offering human phone access once "freedom day" has come?

  • Dilann_ Dilan (@Dilann_) reported

    @AskNationwide hello, i am trying to make online payments with my flex account and it shows me errors?

  • DolmanOlivia Olivia Dolman (@DolmanOlivia) reported

    @AskNationwide Wish your mortgage team would help my solicitor out & reply to her emailed letter!Can’t exchange without a response from @AskNationwide!She was given the wrong fax number by Nationwide and has since emailed them, still no response.Due to complete on 22nd!Causing too much stress!

  • debsb155 Debbie (@debsb155) reported

    @AskNationwide But it’s the people we’ve already called and they couldn’t help, your chat to us team can’t help… so that’s two help teams that can’t help… how many others do we have to try before someone actually can help

  • charlottetully7 Charlotte (@charlottetully7) reported

    @AskNationwide hi I need a statement for my help to buy ISA. What is the quickest way? Can I go in branch to get one printed?