Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Gateshead, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gateshead, England
The most recent Nationwide outage reports came from the following cities: Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Transactions | 1 month ago |
|
Gateshead
|
Mobile App | 2 months ago |
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Gateshead
|
Transfer | 4 months ago |
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Chester-le-Street
|
Website | 4 months ago |
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Stocksfield
|
Mobile App | 5 months ago |
|
Sunderland
|
Website | 5 months ago |
Community Discussion
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Nationwide Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Trish Lilley (@dustybaws) reported from Newburn, England@AskNationwide Is there a problem with the online banking app?!?
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Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England@AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.
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Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, EnglandSuper impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?
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Mark Wallace (@walla81) reported from Wallsend, England@AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers
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💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England@AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help
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Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England@AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)
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Sam Nicholles (@SamNicholles) reported from Longbenton, England@AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies
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jamie shield (@jshield1988) reported from Wallsend, England@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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Adam Appleby (@adamappleby) reported from Sunderland, England@AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?
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Nicola Hamblett (@jibuku) reported from Gateshead, England@AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?
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💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England@AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight
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Andrew Davis (@andrew14ad) reported from Gateshead, EnglandSo now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew
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💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England@AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic
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Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England@AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Corin Messer (@CorinMesser) reported@AskNationwide Maybe it would help if I noted that none of our details have changed and our cover level hasn't changed and the Bank of England inflation calculator suggests our August 2025 premium of £626.30 should have increased to £638.75 not £987.00. Perhaps £987.00 was just a typo?
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BigFatLion (@BigFatLion) reported@AskNationwide @SteveB2706 Terrible website now on a laptop. Only thing that saves it is the old version. Fully prepared to take you to the ombudsman for making banking inaccessible to dyslexics.
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lewis (@LewisBuddle_15) reported@AskNationwide I’ve found a customers card and house keys but your automated helpline can’t help me, can you DM me?
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fiona brown (@fionab2367) reported@eugenereid @AskNationwide Been a long life customer as well and cannot fault the service provided
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Chris (@Sparky2504) reportedHi @AskNationwide The app isn’t working for me either! It hasn’t been working since last night. Keeps saying “Something went wrong”. I have restarted the app and also uninstalled and reinstalled it. Still doesn’t work.
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william (@willyamhobbs) reported@Mollylou1988 @AskNationwide I am also having problems but Nationwide are claiming that everything is fine?
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Ryan Gerrard (@RyanLGerrard) reported@AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.
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Eze Hive (@EzeHive) reported@AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money
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😈 Angry Goblin ن (@angry_goblin) reported@AskNationwide Thanks, I phoned Credit Card Services and they were able to help. 👍
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Christopher Freeman (@cmdfreeman) reported@AskNationwide Now the banking app is down. You need to come clean with people. This is totally unacceptable.