Is Nationwide down in Gateshead, England?
Some problems detected
Users are reporting problems related to: website, login and mobile app.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Gateshead, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Nationwide
Nationwide is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (29%)
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Login (29%)
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Mobile App (28%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Gateshead, England
The most recent Nationwide outage reports came from the following cities: Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Mobile App | |
| Sunderland |
Mobile App | |
| Gateshead |
Transactions | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Transfer | |
| Chester-le-Street |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Trish Lilley
(@dustybaws) reported
from
Newburn, England
@AskNationwide Is there a problem with the online banking app?!?
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
@AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies
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Andrew Davis
(@andrew14ad) reported
from
Gateshead, England
So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew
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💕Sandra💕
(@i_luv_uniforms) reported
from
Chopwell, England
@AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help
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💕Sandra💕
(@i_luv_uniforms) reported
from
Chopwell, England
@AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)
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💕Sandra💕
(@i_luv_uniforms) reported
from
Chopwell, England
@AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Loft
(@lisaloft) reported
@AskNationwide No error message, just doesn’t load.
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Gemma Correll
(@gemmacorrell) reported
@AskNationwide I can't log in because of the "sending a code by text" part. It doesn't work with non-UK numbers and the only number attached to my account is an old UK number that I no longer have/use.
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Gemma Correll
(@gemmacorrell) reported
@AskNationwide I know the customer number and I think I remember the password but not 100% sure
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John Barber
(@Zeiss40) reported
@AskNationwide l have a customer number but not had a savings a/c for 5 years. Your system will not recognize me - even though local branch say l'm on their system - l wish to open a new savings a/c but system will not let me apply or register for online banking. Help !
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rstar666
(@rstar666) reported
@AskNationwide #Nationwide any update on your month long IT issue preventing some customers from accessing their credit card account on online banking? @BBCNews
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Gemma Correll
(@gemmacorrell) reported
@AskNationwide All of the other questions are fine and I can get through the first round of security. The address question in round 2 is the issue.
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Gemma Correll
(@gemmacorrell) reported
@AskNationwide Every time I've called they've told me that answer is wrong and they can't help any further.
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Cerian 🏴
(@CerianJohn) reported
@AskNationwide Cancelling customer’s cards and doing nothing about is appalling, the customer service even worse I’m done
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Gemma Correll
(@gemmacorrell) reported
@AskNationwide I do but can't access it due to having a US phone number
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John Barber
(@Zeiss40) reported
@AskNationwide No, it won't let me. We hit a dead end every way we try. Can l give you the customer number ?