Nationwide

Is Nationwide down in Gateshead, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Gateshead, England 11/20/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (21%)

    Website (21%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkAll19523693 Mark Allan (@MarkAll19523693) reported

    @AskNationwide Hi, is there any update on the issue of direct debits and standing orders? My direct debits and standing orders still haven't left my account today. Thanks

  • LuciaKlencakova Lucia Klencakova (@LuciaKlencakova) reported

    @AskNationwide I am using the nationwide app yes, I have however originally registered over the phone if that has anything to do with the issue.

  • MorgsRIOT Morgan (@MorgsRIOT) reported

    @AskNationwide was on hold for 30 minutes and the call failed. I really need to speak to someone at customer services regarding my Help to Buy ISA. I’d like to speak to an advisor as my questions aren’t in the FAQs please? Thank you! 🙏🏻

  • Markavfc1979 mark bravington (@Markavfc1979) reported

    @AskNationwide absolutely shocking service on hold for longer than advised wait time speak to someone to explain she Put me on hold while I explaining well I say hold no music and did not come back to me if thus number is the banks don't ring then hang up 02082895716

  • sexy_freya SexyFreya (@sexy_freya) reported

    @AskNationwide Yes and absolutely no help at all

  • MarkFor41973691 Mark Ford (@MarkFor41973691) reported

    @IrishFA @AskNationwide I have been abel to look at the issues brought up and 100 pet cent the uk gov dont give a fig i wish i could train that way sorryg

  • 1066jacko Jacko 💙 (@1066jacko) reported

    @AskNationwide Hi Sherrie, no I understand. It just seems odd when it has a floor plan of at least 25meter sq and we all walk past each other in Tesco’s lol. I just want a very bog standard children’s account where she can get access to it using a cash card please.

  • LewisLi02673279 Lewis Little (@LewisLi02673279) reported

    @AskNationwide are the systems still down? I've sent a payment from my account to my Nationwide account that should go in as cash but it is not showing on the app

  • MarkAll19523693 Mark Allan (@MarkAll19523693) reported

    @AskNationwide The issue has not been resolved. There is an issue with the chat link. The chat button disappears when you click on it. Getting stressed out now as there are implications of my direct debits not being paid- have been on hold on the phone for now 20 mins.

  • a5adali Asad (@a5adali) reported

    @AskNationwide The worst customer service and dispute resolution. Never again!