Nationwide status: access issues and outage reports

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported 48 seconds ago from Sunderland Bridge, England

  @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

• 
  Brian Frog (@TheBoringfrog) reported 8 minutes ago from Sunderland Bridge, England

  @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

• 
  Maggy Graves (@littleoctober21) reported 11 minutes ago from Hartlepool, England

  @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

• 
  Joe Butler (@JoeButler4766) reported 16 minutes ago from Sunderland Bridge, England

  @iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?

• 
  Dr Rachel Stocker (@RachelStocker) reported 21 minutes ago from Darlington, England

  @AskNationwide hello, I'm trying to use your mortgage switching service online (existing customer switching to new deal) but the system appears to be down; any idea when it's meant to be back up and running again please? Thanks

• 
  Barry D Photography (@Bazdobs81) reported 36 minutes ago from Sunderland Bridge, England

  @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

• 
  Louise Baldock 💙 (@LouiseBaldock) reported 49 minutes ago from Stockton-on-Tees, England

  Been to town to pay a cheque into @AskNationwide but the machine couldn't process it. Yes I had it the correct way up. Although I did try it back to front and upside down too, just in case. So infuriating. Going to post it off now. More expense and inconvenience. Cheques. Pah!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝐂𝐥𝐥𝐫. Marc 𝐓𝐢𝐞𝐫𝐧𝐞𝐲 (@MarcTierneyNews) reported 4 minutes ago

  If #Nationwide insist on closing their branches during the working day. The least they can do is make sure they have enough receipts in their ATM. @AskNationwide #Haverfordwest

• 
  Mind Crypto 🍥 (@MindCrypto_) reported 5 minutes ago

  @BeardyInvestor @AskNationwide This is ultimately an FCA overreach (Nationwide was fined £44M in Dec,25) which in-turn means; it's about protecting the bank's money from having to refund yours later. Over regulation and lack of autonomy for the customer. Annoying!

• 
  . (@RMcG1991) reported 7 minutes ago

  @AskNationwide New Customer opened account last week, can't set up a Payee because "you can't verify me" despite me having a card reader Now logged in today amd all my pending transactions are showing as pending and completed leaving me with over £300 missing. Whats going on? Terrible start

• 
  Steve Hammal (@hammal6474) reported 8 minutes ago

  @AskNationwide I will, thanks. The manager in question needs to be removed from any customer facing role if persecuting old and vulnerable people is what she classes as doing her job 🤬🤬🤬

• 
  Kaz (@LindfordHedgies) reported 9 minutes ago

  @AskNationwide this means that my husband will not even be able to afford the petrol to get to his new job. He will be getting paid in his new job we also have UC payments due at end of March and at end of April and you are choosing to make life impossible - why?

• 
  John Williams (@PopeJohno1) reported 9 minutes ago

  @AskNationwide Mycard a valid card payment to Dominoes was declined why Yes I have the money in my account Now fix it Now & 2 pizzas meaty

• 
  Tom Morgan (@twmorgan11) reported 12 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Rachel small (@rachismall) reported 16 minutes ago

  @AskNationwide Why are you so mean to your customers? My dad is palliative but you won’t let me move? Because you lent too much to other houses, yet I’ve been a loyal customer, passed all affordability and have been with you many years - disgusting

• 
  Barry O'Neill (@BCJONeill) reported 16 minutes ago

  @AskNationwide Your new look appears to be flawed. No way to specify a specific date range for transactions and then print ALL of them in a single document, which means no saving them as a PDF either. Please fix this before you do away with the old format. Unhappy customer.

• 
  SteveB (@SteveB2706) reported 18 minutes ago

  @AskNationwide The new look website. It's much worse than the previous version. Please tell us we can keep using the better version indefinitely. The new one shows debits and credits in the same column, without the account balance afterwards. It's terrible.