Nationwide status: access issues and outage reports

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Nationwide outage reports came from the following cities: Glasgow.

City	Problem Type	Report Time
Glasgow	Mobile App	16 days ago
Glasgow	Mobile App	1 month ago
Glasgow	Website	5 months ago
Glasgow	Website	5 months ago
Glasgow	Transfer	5 months ago
Glasgow	Login	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  George Thomson (@g2dod) reported 2 minutes ago from Barrhead, Scotland

  @AskNationwide 1st of the month and you IT systems are not working again, can you please get this sorted so I can transfer monies to my savings accounts. @TheFCA @MartinSLewis

• 
  Kells (@sparkly_ace) reported 16 minutes ago from Glasgow, Scotland

  @AskNationwide Can u please give us awaiting wages etc a relevant update? "Working on it" isnt really an acceptable answer for ur customers at this time of year. People are very worried. Specific updates is the bare minimum u should be providing! #Nationwide #Chaos

• 
  Emma H (@EmzH92) reported 23 minutes ago from Renfrew, Scotland

  @AskNationwide will this payment issue affect any direct debits that are due to come off or just payment transfers in and out of account?

• 
  George Thomson (@g2dod) reported 28 minutes ago from Barrhead, Scotland

  @AskNationwide Request timed out, if you look at your feed there is other people having the same issue!

• 
  Aileen (@aileen43_x) reported 31 minutes ago from Thornliebank, Scotland

  @AskNationwide hi, I've recently received a new current account card. I've already used chip and pin however the contact less isn't working on it, is there anything else I need to do

• 
  Gilby 🧚🏻‍♀️🎄⛄️ (@trickydickie87) reported 38 minutes ago from Glasgow, Scotland

  @AskNationwide Can someone please get back to me about my complaint? This is ridiculous now and I’m out of pocket. I was advised 30’working days for a payment send in error o be recovered. Today is day 20 and nothing. The treatment I’ve face by your company is appalling. #worst

• 
  elaine gladstone (@weemrsgladstone) reported 45 minutes ago from Muirhead, Scotland

  @AskNationwide @AskNationwide I am awaiting release of a fuel preauthorisation amount after 5 working days. I cannot get through by phone and have had no luck using the banking app. Please release these funds.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick Clitheroe (@NickClitheroe) reported 6 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  B (@scriptwren) reported 9 minutes ago

  @yawizzy @ChelleChipato @AskNationwide Sometimes these days it’s the best way to get proper customer service, that’s why. Why are you trying to police social media like this? Clearly they have exhausted face to face possibilities. What happened to decent customer service and a bit of empathy?

• 
  Elizabeth Mistry (@ElizabethMistry) reported 11 minutes ago

  @Sureena4WNE Really good to see another branch of @AskNationwide in Wednesfield Hoping this one will also offer support for people (you don’t have to be a customer) with concerns about #Dementia

• 
  Danny Pound (@dannypound88) reported 14 minutes ago

  @AskNationwide I have experienced potentially suspicious activity on my account and cannot log in on your site to query this?

• 
  Donnachadh McCarthy (@DonnachadhMc) reported 15 minutes ago

  Bugger. Here we go again. Why are even @AskNationwide screwing their existing home insurance customers? Just got told I have a FORTY % increase in my premium for next year!! The @CooperativeBank did the same to me when I was a long time customer.

• 
  Funky Hippo (@funkypottomus) reported 15 minutes ago

  Dear @AskNationwide and @BreckCouncil you’ve now held £2k pending from my account for over a week, £1k needs refunding as u took it in error , but neither of u will refund it until the payment comes off pending, to which you say “how long is a piece of string” #givememymoneyback

• 
  Jon B (@ozzybn1989) reported 16 minutes ago

  @AskNationwide We’ve instructed the Halifax to cancel the switch as the experience we’ve had with Nationwide over the last 10 days has been very stressful for her. She has dementia and it seems N’wide can’t offer support to someone with her needs. Thanks anyway.

• 
  Tina Raistrick (@tinamay1977) reported 17 minutes ago

  @AskNationwide I cant access the app, first lloyds now nationwide is down

• 
  Hello Purgatory (@HelloPurgatory) reported 22 minutes ago

  Hey why can't I filter transactions from a specific payee on your online banking in the search function? Your banking upgrades are now a hindrance to my accounting PLEASE FIX THIS ASAP! @AskNationwide

• 
  Clare24/7 (@BirdieBums) reported 25 minutes ago

  @ChelleChipato @AskNationwide Very poor. He should have closed down his existing account, withdrawn funds and opened an account with a completely different bank followed by a letter to the complaints department.