Nationwide status: access issues and outage reports

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Renfrew, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Renfrew, Scotland

The most recent Nationwide outage reports came from the following cities: Glasgow.

City	Problem Type	Report Time
Glasgow	Website	18 days ago
Glasgow	Website	19 days ago
Glasgow	Transfer	29 days ago
Glasgow	Login	2 months ago
Glasgow	Website	2 months ago
Glasgow	Mobile App	3 months ago

Community Discussion

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Nationwide Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

• 
  Kells (@sparkly_ace) reported 11 minutes ago from Glasgow, Scotland

  @AskNationwide Can u please give us awaiting wages etc a relevant update? "Working on it" isnt really an acceptable answer for ur customers at this time of year. People are very worried. Specific updates is the bare minimum u should be providing! #Nationwide #Chaos

• 
  elaine gladstone (@weemrsgladstone) reported 13 minutes ago from Muirhead, Scotland

  @AskNationwide @AskNationwide I am awaiting release of a fuel preauthorisation amount after 5 working days. I cannot get through by phone and have had no luck using the banking app. Please release these funds.

• 
  Lorna (@lozunicorn) reported 39 minutes ago from Dumbarton, Scotland

  @AskNationwide My payment has never been later than 00:15 arriving in my account, and the volume of tweets about this suggest there is a problem. I have bills that I've stayed up late to pay tonight, I'm just going yo have to hope it's there and I have enough electric on the meter to find out.

• 
  Emma H (@EmzH92) reported 48 minutes ago from Renfrew, Scotland

  @AskNationwide will this payment issue affect any direct debits that are due to come off or just payment transfers in and out of account?

• 
  George Thomson (@g2dod) reported 49 minutes ago from Barrhead, Scotland

  @AskNationwide 1st of the month and you IT systems are not working again, can you please get this sorted so I can transfer monies to my savings accounts. @TheFCA @MartinSLewis

• 
  Gilby 🧚🏻‍♀️🎄⛄️ (@trickydickie87) reported 55 minutes ago from Glasgow, Scotland

  @AskNationwide Can someone please get back to me about my complaint? This is ridiculous now and I’m out of pocket. I was advised 30’working days for a payment send in error o be recovered. Today is day 20 and nothing. The treatment I’ve face by your company is appalling. #worst

• 
  George Thomson (@g2dod) reported 55 minutes ago from Barrhead, Scotland

  @AskNationwide Request timed out, if you look at your feed there is other people having the same issue!

• 
  Aileen (@aileen43_x) reported 59 minutes ago from Thornliebank, Scotland

  @AskNationwide hi, I've recently received a new current account card. I've already used chip and pin however the contact less isn't working on it, is there anything else I need to do

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Magic Cram Crock (@craig13mcc) reported 6 minutes ago

  @AskNationwide Evening guys, I've just had a "technical issue which wasn't my fault" message when trying to apply/open an account. Are you able to help me with this or point me to the correct team or number please. Cheers Craig

• 
  Kaarin (@Kaarin007) reported 12 minutes ago

  @AskNationwide I lost a better interest rate because your processes are antiquated, if not down right illegal! 2 months to sort out a very small mortgage and it's caused so much stress. Complaints couldn't even tell me when a decision was made & the letter I never received @Debbiecrosbie1

• 
  Tom Morgan (@twmorgan11) reported 16 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Barbara Rogers (@Barbarasreps) reported 20 minutes ago

  @AskNationwide Did you have a problem on Friday making payments or posting payments to accounts?

• 
  Christine Bickley 🇬🇧 (@bickley200) reported 22 minutes ago

  Was due to travel to DBX on 2nd March. Trying to claim back loss of AirB&B cost from @AskNationwide Flex Plus (covered by @avivaplc) and being told 'Underwriters are discussing it'. Checked Ts&Cs and we have complied with all. Anyone else having this problem? @Telegraph

• 
  Ethan (@ethanms10) reported 23 minutes ago

  @AskNationwide is your triple access isa likely to return?

• 
  Tom Morgan (@twmorgan11) reported 23 minutes ago

  @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card

• 
  Ivor Harper (@ivor_park_fin) reported 26 minutes ago

  @AskNationwide Here's a thing I learned today. Although you do offer interest only mortgages, if you have an existing customer who's on a repayment mortgage with you, you absolutely willl not permit them to switch TO an interest only arrangement. All of which leads me to ask:

• 
  Mark Sowton (@SowtonMark) reported 28 minutes ago

  @AskNationwide How do I find out if you have blocked a genuine website after a previous hacking. I am NOT calling Customer Services.

• 
  cni (@Claire11152715) reported 29 minutes ago

  @AskNationwide hi app is down when will this be fixed please ?