Nationwide status: access issues and outage reports

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Renfrew, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

• 
  Aileen (@aileen43_x) reported 10 minutes ago from Thornliebank, Scotland

  @AskNationwide hi, I've recently received a new current account card. I've already used chip and pin however the contact less isn't working on it, is there anything else I need to do

• 
  Kells (@sparkly_ace) reported 11 minutes ago from Glasgow, Scotland

  @AskNationwide Can u please give us awaiting wages etc a relevant update? "Working on it" isnt really an acceptable answer for ur customers at this time of year. People are very worried. Specific updates is the bare minimum u should be providing! #Nationwide #Chaos

• 
  Emma H (@EmzH92) reported 13 minutes ago from Renfrew, Scotland

  @AskNationwide will this payment issue affect any direct debits that are due to come off or just payment transfers in and out of account?

• 
  George Thomson (@g2dod) reported 33 minutes ago from Barrhead, Scotland

  @AskNationwide Request timed out, if you look at your feed there is other people having the same issue!

• 
  George Thomson (@g2dod) reported 46 minutes ago from Barrhead, Scotland

  @AskNationwide 1st of the month and you IT systems are not working again, can you please get this sorted so I can transfer monies to my savings accounts. @TheFCA @MartinSLewis

• 
  elaine gladstone (@weemrsgladstone) reported 53 minutes ago from Muirhead, Scotland

  @AskNationwide @AskNationwide I am awaiting release of a fuel preauthorisation amount after 5 working days. I cannot get through by phone and have had no luck using the banking app. Please release these funds.

• 
  Lorna (@lozunicorn) reported 54 minutes ago from Dumbarton, Scotland

  @AskNationwide My payment has never been later than 00:15 arriving in my account, and the volume of tweets about this suggest there is a problem. I have bills that I've stayed up late to pay tonight, I'm just going yo have to hope it's there and I have enough electric on the meter to find out.

• 
  Gilby 🧚🏻‍♀️🎄⛄️ (@trickydickie87) reported 59 minutes ago from Glasgow, Scotland

  @AskNationwide Can someone please get back to me about my complaint? This is ridiculous now and I’m out of pocket. I was advised 30’working days for a payment send in error o be recovered. Today is day 20 and nothing. The treatment I’ve face by your company is appalling. #worst

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lewis (@LewisBuddle_15) reported 6 minutes ago

  @AskNationwide I’ve found a customers card and house keys but your automated helpline can’t help me, can you DM me?

• 
  CPB199 (@Christo31623961) reported 7 minutes ago

  @AskNationwide so im overseas and I've list my credit card. My app is is on another phone. Tried to call to cancel the card - appears your not working. So what shoukd i do?

• 
  Gemma H (@gem_gem14) reported 9 minutes ago

  @AskNationwide I have switched my bank over to you fully and still have no option setting up biometrics to remove card reader. Be coming an issue as can’t send my teenager funds if needed. How long after switching will this take to be an option?

• 
  will east (@wileast) reported 17 minutes ago

  @AskNationwide I made two payments a couple of days ago which have come out of my account but haven't arrived at the payees account. Is there a known payment issue or is there a number I can call to check?

• 
  David (@Earlofh) reported 18 minutes ago

  @AskNationwide This has changed because previously as soon as I bought something using my credit card I could immediately whilst on the app & so I didn’t forget, transfer the money from my current account to my credit card account, I can’t see the problem in not being able to do that now.

• 
  Big D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🇪🇺🏴‍☠️ (@Dmw84) reported 19 minutes ago

  @AskNationwide why am I now being prompted to use my card to transfer from my nationwide account to another of my accounts ive sent money to for years, with no issue? It doesn't make sense, and is incredibly frustrating.

• 
  Soft Touch (@baghcat) reported 24 minutes ago

  Hey @AskNationwide it's MY MONEY! Restricting access to online banking unless I answer a load of invasive questions, some of which I cannot answer due to not being psychic is a huge stresser and a great way to have me terminate my 40 year old account. WELL DONE YOU. (NOT)

• 
  Ziad Roving-Reporter (@ZiRovinReporter) reported 25 minutes ago

  @AskNationwide Hi Nathan. I’ve already been complaining since Thursday and your fraud team never got back to me. I’m going tomorrow and because no one bothered to help me and no card I’m screwed! I’m extremely disappointed at you people! #askNationwide #NationwideBuildingSociety

• 
  ian ross (@ianross48395988) reported 27 minutes ago

  @AskNationwide I am a director of a Landscaping company. After spending hours arranging a contract with a Nationwide customer whom I met at his home had lenghty discussions and agreed a contract he signed and asked to proceed. NATIONWIDE text him, called him witheld Payment! Said it was a SCAM!

• 
  Ash Davidson (@AshDavidsonUK) reported 28 minutes ago

  @financefraz @AskNationwide Yeah was a shame, turned out that if your rejected at any point it’s on system for all applications. The first one got rejected due to a format issue with one of the inputs 🙄