Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Thornliebank, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Thornliebank, Scotland
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thornliebank, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at Nationwide
Nationwide is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Nationwide Issues Reports Near Thornliebank, Scotland
Latest outage, problems and issue reports in Thornliebank and nearby locations:
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elaine gladstone (@weemrsgladstone) reported from Muirhead, Scotland@AskNationwide @AskNationwide I am awaiting release of a fuel preauthorisation amount after 5 working days. I cannot get through by phone and have had no luck using the banking app. Please release these funds.
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George Thomson (@g2dod) reported from Barrhead, Scotland@AskNationwide Request timed out, if you look at your feed there is other people having the same issue!
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Gilby 🧚🏻♀️🎄⛄️ (@trickydickie87) reported from Glasgow, Scotland@AskNationwide Can someone please get back to me about my complaint? This is ridiculous now and I’m out of pocket. I was advised 30’working days for a payment send in error o be recovered. Today is day 20 and nothing. The treatment I’ve face by your company is appalling. #worst
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Emma H (@EmzH92) reported from Renfrew, Scotland@AskNationwide will this payment issue affect any direct debits that are due to come off or just payment transfers in and out of account?
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Aileen (@aileen43_x) reported from Thornliebank, Scotland@AskNationwide hi, I've recently received a new current account card. I've already used chip and pin however the contact less isn't working on it, is there anything else I need to do
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George Thomson (@g2dod) reported from Barrhead, Scotland@AskNationwide 1st of the month and you IT systems are not working again, can you please get this sorted so I can transfer monies to my savings accounts. @TheFCA @MartinSLewis
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Lorna (@lozunicorn) reported from Dumbarton, Scotland@AskNationwide My payment has never been later than 00:15 arriving in my account, and the volume of tweets about this suggest there is a problem. I have bills that I've stayed up late to pay tonight, I'm just going yo have to hope it's there and I have enough electric on the meter to find out.
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Kells (@sparkly_ace) reported from Glasgow, Scotland@AskNationwide Can u please give us awaiting wages etc a relevant update? "Working on it" isnt really an acceptable answer for ur customers at this time of year. People are very worried. Specific updates is the bare minimum u should be providing! #Nationwide #Chaos
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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gazza (@ShaunGaz) reported@JoshPearson88 @AskNationwide I have 2 accounts with nationwide got jack ****.
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Sheridan Birtwistle (@twwooer) reported@AskNationwide Hi Josephine, I think Nationwide should issue a statement explaining why it is ignoring the experts
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Chris (@ryansmi89) reported@AskNationwide 45 minutes on the phone, assured my issue was resolved. Came off the phone, it happened again. Now been waiting an hour and a half on live chat. Not best pleased with such poor service.
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Wayne Robertson (@2024Wayne) reported@MartinSLewis @Zopa @AskNationwide Hi Martin, help required CAB no one available to help, complaints in with both Zopa and nationwide but they are both passing the buck. Zopa sent Nationwide money via Zap, the money was to an old nationwide account which is closed. I was told the
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George Brown (@gb62028) reported@AskNationwide so please enlighten me as to how I’m locked out of setting online banking up but then I tried to access my customer number and it says I’m locked out of setting it up Honestly a joke, regretting trying to set up an account with u
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Wayne Robertson (@2024Wayne) reported@AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !
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Joshua Pearson (@JoshPearson88) reported@geordiegirlx @AskNationwide I think there was qualifying criteria. Have a look on their website so next time you get it!
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Citizen Swift (@citizen_swift) reported@AskNationwide I can’t get to internet banking. It’s been blocked. Called again this morning and got someone but their system was down 🙃
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Chrismit (@RadiationSloth) reported@AskNationwide if we call your frais helpline after a dodgy transaction is picked up, as you request, there is a long wait. Fair enough. Why do you cut us off after 13 minutes on hold? How do i get through to sort out the problem without you cutting me off?
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Gemma H (@gem_gem14) reported@AskNationwide I have switched my bank over to you fully and still have no option setting up biometrics to remove card reader. Be coming an issue as can’t send my teenager funds if needed. How long after switching will this take to be an option?