Nationwide status: access issues and outage reports

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Plymouth, England

The most recent Nationwide outage reports came from the following cities: Plymouth.

City	Problem Type	Report Time
Plymouth	Mobile App	1 month ago
Plymouth	Mobile App	2 months ago
Plymouth	Transactions	2 months ago
Plymouth	Login	4 months ago
Plymouth	Login	5 months ago
Plymouth	Mobile App	1 year ago

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Mollett (@CPFCmollett) reported 4 minutes ago

  @AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so

• 
  Sarcastic Fringehead (@Pragjag) reported 6 minutes ago

  Is @AskNationwide having a bit of a nightmare? Last night I couldn’t make an online banking payment (it went through OK this morning) and now a ticketing site can’t contact them.

• 
  Kerry Leigh Kavannah (@Kezleigh) reported 7 minutes ago

  @AskNationwide I seem to be having issues with payments on my card and just had a call from 0800 464 3139. Please can someone assist me

• 
  Preye Ababaowei (@PAbabaowei) reported 8 minutes ago

  @AskNationwide but I had an outstanding stipend that was supposed to be paid but was never made aware to me, I don’t know if you can help check my account and send the last bank statements on the account please 🙏🏿 It’s very important so I can take the case to court so I can properly paid

• 
  RichieDabbs (@rdaborn) reported 10 minutes ago

  @AskNationwide I don't usually say this sort of thing but I logged into my online bank and the layout and format change of one of the most ghastly awful changes I have seen of this type. The old layout was clear, detailed and had everything to hand. The new one.

• 
  Ben Fowler (@BenFowler2) reported 12 minutes ago

  @AskNationwide is your app services down ? Also tried to call and told you can’t answer the call due to unforeseen circumstances ? What’s going on

• 
  Joy Brooks (@JoyBrooks99) reported 12 minutes ago

  @AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.

• 
  Julie (@JulieMelvinator) reported 16 minutes ago

  @AskNationwide And now for the record DIXITA has said there’s no problem with the payment to HMRC. I still want to know WHY my payment card was blocked. I’ve had to get on to HMRC and stupidly the ARTI (?) chat!!

• 
  Ivor Harper (@ivor_park_fin) reported 19 minutes ago

  @AskNationwide Here's a thing I learned today. Although you do offer interest only mortgages, if you have an existing customer who's on a repayment mortgage with you, you absolutely willl not permit them to switch TO an interest only arrangement. All of which leads me to ask:

• 
  Kieran Byng (@ISaveDolphins) reported 24 minutes ago

  @AskNationwide can we talk about logging in online for mortgage details, login only allows 10 digits, my Acc No has 11. Thanks, Kieran