Nationwide status: access issues and outage reports

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  daisy macvicar (@daisy_macvicar) reported 5 minutes ago

  @AskNationwide I’ve tried to change my address on my account multiple times but it keeps saying there’s a service issue. I don’t stay at the address that’s on my account but I have received letters to my current address

• 
  Mr Ransley (@Yellowtillidie) reported 6 minutes ago

  @AskNationwide You got this issue again today?

• 
  Danny Pound (@dannypound88) reported 8 minutes ago

  @AskNationwide I have experienced potentially suspicious activity on my account and cannot log in on your site to query this?

• 
  Matty (@matty_198881) reported 9 minutes ago

  Went to londin other week and was using contactless on @TfL with Apple Pay @AskNationwide it stopped working and could only use my card and cant use Apple Pay on first York only the card

• 
  Aston Lord of Who 🦁 (@AstonoftheLord) reported 10 minutes ago

  @MichaelFra89678 @SkhTrains @AskNationwide Then maybe save some money like the rest of us and you will get a little bit of help. If you can’t save £100 by your age then you are not making good financial decisions.

• 
  catherine (@catheri97773061) reported 11 minutes ago

  @AskNationwide So get Fraud alert that's not fraudulent, app closed down on me, 55 mins waiting on phone, drive to branch they can't help, back on phone 35mins 😤😤😤 fuming #complaint

• 
  Dáireo (@Alpha2007D) reported 12 minutes ago

  Defo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇

• 
  Marv147 (@Marv147) reported 14 minutes ago

  @liamoa @ChelleChipato @AskNationwide The point being that the lad already held an account with Nationwide so he wasn’t a new customer, he was just trying to open an additional account.

• 
  lorna50 (@lornaparadise) reported 18 minutes ago

  @AskNationwide @Turbo_GSXR11 Even tho have told you countless times about our circumstances yet no help

• 
  Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported 19 minutes ago

  @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style