Nationwide

Is Nationwide down in Stoke-on-Trent, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Stoke-on-Trent, England 09/14/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (28%)

    Website (28%)

  2. Login (25%)

    Login (25%)

  3. Mobile App (24%)

    Mobile App (24%)

  4. Transactions (16%)

    Transactions (16%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • jeremyindie Jeremy Patrick (@jeremyindie) reported from Betley, England

    @AskNationwide could I please ask if you are going to cover overdraft fees caused by my salary failing to reach my current account with the current outage please?

  • OliverPBrown Olly Brown (@OliverPBrown) reported from Stoke-on-Trent, England

    @AskNationwide My card was charged by a carpark machine that didn’t give me a ticket. @ContactOneVale have promised a refund aren’t doing anything to sort it. Can you help?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MissSmallVoice SMV (@MissSmallVoice) reported

    @AskNationwide Thanks Sherrie. In this climate of huge amount of scams etc. , it's a bit of a worry. Should I call the fraud team just to make sure no one was trying to access our accounts in the branch? CCTV would show it was not us.

  • mets14 metin (@mets14) reported

    @AskNationwide why do you add complaints to resolved complaints after the fact that have been agreed, and without knowledge to the customer. Is it to make yourselves look good and say less complaints. Fraud or what

  • 14UR3N_ Lauren Gray✌🏼 (@14UR3N_) reported

    @AskNationwide hi I have two charges on my account under Uber but myself and Uber have no receipt of those purchases can you help

  • MarkDic55349410 Mark Dickinson (@MarkDic55349410) reported

    @AskNationwide Been waiting on a £150k international transfer for 3 working weeks. No assistance from anyone at Nationwide - takes 3 working days to pass on a message. Total joke. @HSBC holding everything up too and not responding to messages. SWIFT system is not fit for purpose

  • Suzanne71975646 Suzanne Marshall (@Suzanne71975646) reported

    @AskNationwide how do I access my breakdown cover which came with my current account.

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • tetisiwa Reuben Hall (@tetisiwa) reported

    @AskNationwide I've been trying to apply for your credit card through the app but everytime it gets to the credit check step the website has an error. What should I do next?

  • njg1001 NJG1001 (@njg1001) reported

    @AskNationwide Hi, my son has banked with you for 15+ years and now applied for his first mortgage. A ‘system issue’ is preventing the correct rate from being applied but no one will look at it for 5 days. End of Stamp Duty holiday looms! Help!

  • OliverPBrown Olly Brown (@OliverPBrown) reported from Stoke-on-Trent, England

    @AskNationwide My card was charged by a carpark machine that didn’t give me a ticket. @ContactOneVale have promised a refund aren’t doing anything to sort it. Can you help?

  • njg1001 NJG1001 (@njg1001) reported

    @AskNationwide Hi Marcus, yes the issue was spotted on Monday and a fault raised. Now, as he doesn’t have a completion date (because the offer is not complete) it will be 5 days before it’s looked at.