Nationwide status: access issues and outage reports

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

• 
  Jeremy Patrick (@jeremyindie) reported 2 minutes ago from Betley, England

  @AskNationwide could I please ask if you are going to cover overdraft fees caused by my salary failing to reach my current account with the current outage please?

• 
  Martin Cooper (@mcooper06068) reported 18 minutes ago from Leek, England

  @AskNationwide I have tried this but when the website is asking for 3 digits from my pin code the website is not accepting any numbers

• 
  Olly Brown (@OliverPBrown) reported 42 minutes ago from Stoke-on-Trent, England

  @AskNationwide My card was charged by a carpark machine that didn’t give me a ticket. @ContactOneVale have promised a refund aren’t doing anything to sort it. Can you help?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ME? I'm not well.... (@itsfar2bright) reported 2 minutes ago

  @AskNationwide Tryint to transfer money on app and being asked to use card reader. I have never had a card reader on my account. Is this the same IT update error which happened a few months ago. When is this being fixed?

• 
  Stu (@StuMcalister) reported 2 minutes ago

  @AskNationwide hello. I’m trying to cancel a direct debit I have with a long-standing supplier. Finding it tricky. Could you help me please?

• 
  Jon B (@ozzybn1989) reported 3 minutes ago

  Hi @AskNationwide is your system all down again? Been trying for the last hour to register for online banking for my Aunt and it will not accept the code you keep sending her! Tbh she has had nothing but grief ever since she applied for the switch from Halifax…

• 
  gazza (@ShaunGaz) reported 6 minutes ago

  @JoshPearson88 @AskNationwide I have 2 accounts with nationwide got jack ****.

• 
  Mr Ransley (@Yellowtillidie) reported 11 minutes ago

  @AskNationwide You got this issue again today?

• 
  Tommybhoy79🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@ruchillbhoy79) reported 16 minutes ago

  On hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this 😡

• 
  Gary (@garytweeter) reported 16 minutes ago

  @AskNationwide @terryzimbo Customer for 23 years with mortgage and 2 X savings accounts, won't get a thing. Fairer share my arse.

• 
  Peter Fowler (@PeterGRFowler) reported 17 minutes ago

  @26Left @AskNationwide 1/2 James, commiserations of he result - I guess it wasn't a surprise. Looking at last year's AGM votes, it truck me that less than 10% of members voted and most of these went with the block vote. Combining votes for, against and withheld, the highest a candidate obtained was

• 
  😈 Angry Goblin ن (@angry_goblin) reported 18 minutes ago

  @AskNationwide @Argos_Online Trying to buy something online and am stuck in a “We need to check it’s really you” loop. I verify … and then have to verify again … and again … Is there a problem in either of your systems?

• 
  Gooner Kev (@KevKumbaya) reported 20 minutes ago

  @AskNationwide hey guys. Great idea to start asking me to use a card reader to send money 👍 is it not enough that I’ve used a login, pin, password, faceID?!?? No I need a ******* card reader to send my nan £25. Is it 2001 again?! What a ******* joke