Nationwide

Is Nationwide down in Stoke-on-Trent, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Stoke-on-Trent, England 10/30/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (34%)

    Website (34%)

  3. Login (13%)

    Login (13%)

  4. Transactions (11%)

    Transactions (11%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • OliverPBrown Olly Brown (@OliverPBrown) reported from Stoke-on-Trent, England

    @AskNationwide My card was charged by a carpark machine that didn’t give me a ticket. @ContactOneVale have promised a refund aren’t doing anything to sort it. Can you help?

  • jeremyindie Jeremy Patrick (@jeremyindie) reported from Betley, England

    @AskNationwide could I please ask if you are going to cover overdraft fees caused by my salary failing to reach my current account with the current outage please?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • LightfootJB John Lightfoot (@LightfootJB) reported

    @AskNationwide Yes. No help. Insisted that 10 days was as quick as they could act. How in this day & age can a system error cause an application to need to be manually re-keyed with a 10 day timescale. This is after it was agreed!Only told of issue on day of completion. Causing untold stress.

  • Richardmcfc Richard Carter (@Richardmcfc) reported

    @AskNationwide so on the 3 weeks nationwide have banned Apple customers form using internet banking I’ve managed to get a new account and use the new banks app on the same Apple iOS nationwide refuse to update. Well done nationwide. Lost a customer and you don’t care

  • zmahmud17 Zakaria Mahmud (@zmahmud17) reported

    @AskNationwide hi, im in Egypt,i wanted to pick some cash from my account by using my debit card so i used one of the ATM of National Bank of Egypt,unfortunately after giving the pin and following all the instructions, money didn’t come out from ATM, debit card came out.Need help

  • tommythesausage Tommy the Sausage (@tommythesausage) reported

    @AskNationwide is there a problem with your website? I’m trying to update my account details online but when I select the relevant number from my pass number it isn’t populating the field.

  • JanineElson JanE (@JanineElson) reported

    @AskNationwide Already have done India but no one is listening to us. As current customers this is a terrible service

  • melphillips293 Melanie Phillips (@melphillips293) reported

    @AskNationwide how do I obtain a new card reader, mine is not working anymore?

  • katywarburton Katy Warburton 🦖 (@katywarburton) reported

    @AskNationwide I reported an unauthorised pending transaction on my account yesterday and have heard nothing back. The money has now cleared but it was *NOT authorised*. Can someone help please? I can't afford to lose this money. Thanks.

  • nadlique68 NadLique68 (@nadlique68) reported

    @AskNationwide can you please help me understand why my passport and EU ID card isn’t accepted to withdraw money from my account? Even when I’ve explained I cannot renew it until April 2022 as that’s when the next appointment is? How am I meant to access my account if you don’t

  • WjDxniel DxnielWJ (@WjDxniel) reported

    @AskNationwide can I have help with my card being frozen please

  • Maxstevens96 Max Stevens (@Maxstevens96) reported

    @AskNationwide Hi Ashley thanks for the reply, on the previous occasions I have spoken to someone they have told me my application is due to be reviewed the following day however it never has been, I’m about to lose my house purchase because of this, no help for a loyal customer