Nationwide

Is Nationwide down in Stoke-on-Trent, England?

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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST4.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Stoke-on-Trent, England 12/10/2025 20:30

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Stoke-on-Trent, England

The most recent Nationwide outage reports came from the following cities: Stoke-on-Trent.

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City Problem Type Report Time
United KingdomStoke-on-Trent Mobile App
United KingdomStoke-on-Trent Mobile App
United KingdomStoke-on-Trent Login
United KingdomCongleton Website
United KingdomCongleton Transfer
United KingdomCongleton Transactions

Community Discussion

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Nationwide Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • jeremyindie Jeremy Patrick (@jeremyindie) reported from Betley, England

    @AskNationwide could I please ask if you are going to cover overdraft fees caused by my salary failing to reach my current account with the current outage please?

  • OliverPBrown Olly Brown (@OliverPBrown) reported from Stoke-on-Trent, England

    @AskNationwide My card was charged by a carpark machine that didn’t give me a ticket. @ContactOneVale have promised a refund aren’t doing anything to sort it. Can you help?

  • mcooper06068 Martin Cooper (@mcooper06068) reported from Leek, England

    @AskNationwide I have tried this but when the website is asking for 3 digits from my pin code the website is not accepting any numbers

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MeBeardedWonder Bearded Wonder (@MeBeardedWonder) reported

    @AskNationwide And when fraud happens.. you make your members lives hell.. because you do not have qualified people to investigate the issues. Your procedures do nothing to protect the victims..

  • ZombieJoygasm Goldie Gerkin (@ZombieJoygasm) reported

    @AskNationwide Sorry Jo. I have discovered the issue and there was a digit wrong with my mobile and one of the digits which was showing as a *. I've called up and updated it, how long should that take to update and would I be ok to try to register again?

  • simonlush Si Lush (@simonlush) reported

    @AskNationwide paying @AmexUK with pay by bank transfer and your process is completely broken. Select PBBT, get authenticated in the app. Takes me to your web page to dig out customer number and log in. Then use card reader to authenticate, which amex then times out. Useless!

  • maxwele2 Elaine Maxwell (@maxwele2) reported

    @alisonleary1 @AskNationwide @LloydsBank Finding a lot of 'UK' businesses don't support NI. No WH Smith, no Waitrose (yes, I know-very middle class)

  • Hel_Collins Helen Collins (@Hel_Collins) reported

    @dropchrisanote @AskNationwide So I think what you're saying is that 2 separate forms of identification are required and the issue is not that a provisional licence is not an acceptable form ID for proof of address?

  • DeviDranity Devi (@DeviDranity) reported

    @AskNationwide Please work on a system that makes resolving these issues less of a hassle, especially when it's through no fault of my own. I had assumed that was the point of having the online banking verification messages. (2/2)

  • NfTaxfraud Giuseppeeeeeeeeeeeeeeeeeee (@NfTaxfraud) reported

    @AskNationwide spoke to an advisor and got transferred , now been on hold for 45 mins. Just wanna get on with my day :( Help me out here

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • AbdulHai23 Abdul Hai (@AbdulHai23) reported

    Hi @AskNationwide due to an error I had to transfer all but £1 from my bond to my current account so I can open another bond. This is the second day of this error.

  • tell_laura Laura Calver 🌸 (@tell_laura) reported

    @AskNationwide painful phone experience !! I’ve received an email and a text saying post has been returned to you. I spoke to an online chat and checked on the app that my postal address is correct (it is). Not sure what else i can do…! Auto phone thing AWFUL. Then silence.