Nationwide status: access issues and outage reports

Problems in the last 24 hours in Preston, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Elliot ⚽️🏈🎮 (@SourEnvy) reported 7 minutes ago from Leyland, England

  @AskNationwide Hi, I've just moved a substantial amount from a Halifax account over to my Nationwide account but it isn't currently showing. Any help?

• 
  stephen henry (@stevo1965) reported 21 minutes ago from Rishton, England

  @AskNationwide I tried to make a bank transfer this morning to my monzo account, still waiting for it to go through now I'm overdrawn thanks to your 'system being down again ' when will my bank transfer go through?? This is happening more and more joke of a building society

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌬️Yaga💨💨💨 (@Yaga_42o) reported 8 minutes ago

  today I had to contact @AskNationwide because one of my kid trust fund account went missing from my banking app. Turns out the address was incorrect. No letter to tell me there’s an issue, just removed the account. Only removed one account even though both have the same issue.

• 
  mind your own business (@Ankit20035) reported 8 minutes ago

  @AskNationwide is the banking app down again are you actually going to fix it?

• 
  GGciaobella (@GGCiaobella) reported 9 minutes ago

  @AskNationwide do you have problems with your on line banking today …?????

• 
  Miguela (@blackhairbub) reported 11 minutes ago

  @AskNationwide I'm not receiving push notifications. My phone is set to receive notifications, but you aren't pushing them out. There is nothing in the notification history screen on the app. Clearly, you're not pushing notifs. How can I escalate this issue?

• 
  Alyson Leitch (@Geordiesbird) reported 12 minutes ago from Woking, England

  @AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!

• 
  Sarcastic Fringehead (@Pragjag) reported 13 minutes ago

  Is @AskNationwide having a bit of a nightmare? Last night I couldn’t make an online banking payment (it went through OK this morning) and now a ticketing site can’t contact them.

• 
  KatStone (@stone_kat1123) reported 16 minutes ago

  @DebiEvansMatron @AskNationwide shocking we moved to Nationwide due to a load of **** at HSBC If we encounter any issues we will move again Where do you recommend?

• 
  Robstar 🚀 (@roballport) reported 17 minutes ago

  @AskNationwide Your mobile app is great, your in branch customer service is spectacular. Your internet banking site however is awful, looking like it's from the early 2000's. Logging on to internet banking feels like I'm dealing with a different company🫤

• 
  Holly 🇺🇦 (@HoZiegler) reported 18 minutes ago

  @AskNationwide when will the faster payments card reader issue be fixed ?

• 
  Jonathan Leigh (@LeighJonathan) reported 22 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.