Nationwide status: access issues and outage reports

Problems in the last 24 hours in Preston, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Elliot ⚽️🏈🎮 (@SourEnvy) reported 26 minutes ago from Leyland, England

  @AskNationwide Hi, I've just moved a substantial amount from a Halifax account over to my Nationwide account but it isn't currently showing. Any help?

• 
  stephen henry (@stevo1965) reported 33 minutes ago from Rishton, England

  @AskNationwide I tried to make a bank transfer this morning to my monzo account, still waiting for it to go through now I'm overdrawn thanks to your 'system being down again ' when will my bank transfer go through?? This is happening more and more joke of a building society

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chrismit (@RadiationSloth) reported 1 minute ago

  @AskNationwide if we call your frais helpline after a dodgy transaction is picked up, as you request, there is a long wait. Fair enough. Why do you cut us off after 13 minutes on hold? How do i get through to sort out the problem without you cutting me off?

• 
  Ethan (@ethanms10) reported 1 minute ago

  @AskNationwide how do I check if an ISA is flexible and what’s your deadline for the end of the tax year?

• 
  Professor Adam Taylor (@Adatomy) reported 4 minutes ago

  In germany and cant use #visa cards to pay due to system failure. Not sure what thats about but thankfully had a small amount of cash or would be washing dishes. Waiter tells me its "europe-wide" issue? @AskNationwide any idea if this is a wider system issue or me specific 🤔

• 
  Claire McClean (@Claire__McClean) reported 6 minutes ago

  @AskNationwide Oh and despite what you are paying Dominic West a fortune to tell us on your adverts you are closing branches down. I no longer have any idea where my nearest one is!

• 
  Phil (@trollied) reported 6 minutes ago

  @Claire__McClean @AskNationwide You have a physical card with the number on. Apple Pay uses a completely different number that nobody has access to. You need to talk to the vendor that you did the transaction with & they will know how to refund you.

• 
  Ric M. (@revoraman) reported 15 minutes ago

  @AskNationwide What a bunch of absolutely useless ppl who man their Hlp Lines r. US site #CleanupPictures auto-renews without warning. They then hide behind screens such as Contact@support refusing to acknowledge. #Nationwide response? 'We cannot help. Have u tried to reach them?

• 
  Jonathan Leigh (@LeighJonathan) reported 15 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  Mark (@MARKAFN) reported 18 minutes ago

  @AskNationwide when a Fix rate bond has matured and if it is left to turn into an instant access maturity bond account can I then just add money to it and treat it like a normal savings account?

• 
  Garfies (@Garfies) reported 19 minutes ago

  @AskNationwide just to let you know the app update says you can close savings accounts within app …. You can’t… he redirects to website.. Regards Pete

• 
  Bec (@becclar15) reported 21 minutes ago

  @AskNationwide If I could apply online., I would. It’s asking for NW log in and account no ????