Nationwide status: access issues and outage reports

Problems in the last 24 hours in Preston, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  stephen henry (@stevo1965) reported 10 minutes ago from Rishton, England

  @AskNationwide I tried to make a bank transfer this morning to my monzo account, still waiting for it to go through now I'm overdrawn thanks to your 'system being down again ' when will my bank transfer go through?? This is happening more and more joke of a building society

• 
  Elliot ⚽️🏈🎮 (@SourEnvy) reported 13 minutes ago from Leyland, England

  @AskNationwide Hi, I've just moved a substantial amount from a Halifax account over to my Nationwide account but it isn't currently showing. Any help?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clare24/7 (@BirdieBums) reported 6 minutes ago

  @ChelleChipato @AskNationwide Very poor. He should have closed down his existing account, withdrawn funds and opened an account with a completely different bank followed by a letter to the complaints department.

• 
  smiggs741 (@smiggyfox) reported 9 minutes ago

  Have you got issues with why standings orders are not showing in app @AskNationwide

• 
  Old Bill (@The_Better_Ole) reported 10 minutes ago

  @AskNationwide @NorretteM Do you pass the data that the customer cannot see to HMRC ?

• 
  Helen (@hjs2309) reported 10 minutes ago

  One of your ATMs swallowed a large cash deposit then said transaction failed and machine went out of service. Called customer service but they said there wasn't anything they could do and we'd have to wait until Monday to go into branch. Surely more can be done?! @AskNationwide

• 
  Fiona Cameron 🇪🇺💚🤍💜🐇🐈‍⬛🖋 (@fionacamwriter) reported 12 minutes ago

  @AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…

• 
  JT ☄️ (@joshysaysstuff) reported 12 minutes ago

  Hi @AskNationwide I’ve been on the phone for over half an hour on two separate occasions today and not been able to get through to speak to somebody about an URGENT charge coming out of my bank that I need to contest? Please can anybody help???

• 
  Linda Kane (@DustyRhodes61) reported 12 minutes ago

  @AskNationwide @jon_d_scott Both my internet banking and app are down

• 
  B (@scriptwren) reported 13 minutes ago

  @yawizzy @ChelleChipato @AskNationwide Sometimes these days it’s the best way to get proper customer service, that’s why. Why are you trying to police social media like this? Clearly they have exhausted face to face possibilities. What happened to decent customer service and a bit of empathy?

• 
  william (@willyamhobbs) reported 20 minutes ago

  @MattyCanPic @AskNationwide I am also having this problem

• 
  Jon B (@ozzybn1989) reported 22 minutes ago

  Hi @AskNationwide is your system all down again? Been trying for the last hour to register for online banking for my Aunt and it will not accept the code you keep sending her! Tbh she has had nothing but grief ever since she applied for the switch from Halifax…