Is Nationwide down in Solihull, England?
Some problems detected
Users are reporting problems related to: transactions, login and mobile app.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Solihull, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 24: Problems at Nationwide
Nationwide is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Transactions (27%)
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Login (23%)
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Mobile App (22%)
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Website (16%)
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Transfer (10%)
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Withdrawals (2%)
Live Outage Map Near Solihull, England
The most recent Nationwide outage reports came from the following cities: Coventry and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Transactions | |
| Birmingham |
Transactions | |
| Coventry |
Mobile App | |
| Solihull |
Mobile App | |
| Solihull |
Transactions | |
| Birmingham |
Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Karl Newton Sports Photography
(@kwn_photouk) reported
from
Birmingham, England
@AskNationwide So what you’ve all clocked out not and I’ve got to sit here still without access to my account??!!
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Karl Newton Sports Photography
(@kwn_photouk) reported
from
Birmingham, England
@AskNationwide It won’t let me phone you guys now as lines are closed….what is going on? I’m sat here so stressed out and in tears please help me! Still can’t access my accounts!
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Karl Newton Sports Photography
(@kwn_photouk) reported
from
Solihull, England
@AskNationwide When will I be able to fully access my accounts in my app again ?
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Karl Newton Sports Photography
(@kwn_photouk) reported
from
Solihull, England
@AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue
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Emma Swift
(@EmmaJayneSwift) reported
from
West Bromwich, England
@AskNationwide the issue still isn’t resolved and I don’t have time to lose another 2 hours being fobbed off in branch. I’ve had a letter saying my complaint has been resolved yet I haven’t received the money?! Useless
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Sutton_CW
(@cj_buzz) reported
from
Birmingham, England
@AskNationwide lifelong customer and been trying to open a bank account for 12 year old daughter. What a shambles. Wasted two days trying to sort it in branch. Now you will lose both my daughters future custom and mine as i will move account next week.
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Andrew
(@Anjahida) reported
from
Birmingham, England
@AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
May I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Why is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Dear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5
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Ainz Ooal Gown ✊🏽✊🏾✊🏿
(@Barzeybeats) reported
from
Birmingham, England
@AskNationwide Another day...Another Fault. C'mon nationwide I'm unable to move or access the money in my account!
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Bickers
(@bickers1983) reported
from
Kingsbury, England
@AskNationwide I logged a complaint Friday morning and was told I would receive a phonecall with 72 working hours. This hasn't happened.
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Andrew Smith
(@SmAnders32) reported
from
Birmingham, England
.@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!
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Natasha
(@Natnotanumber) reported
from
Birmingham, England
@AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Whitehead
(@db_whitehead) reported
@HSBC_UK I’m a customer of nearly 30 years and I’ve recently had a really poor experience. Trying to sort took 3 attempts with communicating with you. @AskNationwide here I come.
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Warwick L
(@warwicklucas) reported
@AskNationwide Useless bunch obviously have about 1 person manning the online help response time is forever.
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Christian Davis
(@Christi09787198) reported
@lnfinite_loop @janeholland1 As an aside my in laws were getting a terrible rate at their bank and then switched to a building society (@AskNationwide) and got a much better rate. We use them and they just gave us £100 each. Dump the banks get a building society
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Victoria Currie
(@currie_vic) reported
@AskNationwide I’ve paid £35.80 for trainers on a fake Sports Direct website. Is there anything I can do?
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Adil
(@Adil81436849) reported
@AskNationwide All is sorted. Iw was a misreading error. Just a question. If i was to switch my flexone to flexstudent would i be elegible for the cash offer?
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ames
(@seagull85) reported
@AskNationwide is there any known issues with card payments today? I am trying to pay on line, have money in the linked account but it keeps telling me to contact the card issuer
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Ken Norman
(@normanken) reported
@AskNationwide why do you take advantage of a customer’s death by taking forever to transfer their estate funds to solicitors? And by doing that by the archaic cheque? Does it not occur to you that their bereaved loved ones might be customers too?
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Orgpsych
(@DOUGMacKie2) reported
@AskNationwide Day 12 stranded in East Africa without a functioning credit card as NW has not removed the unauthorised block on my card. However rest assured help is at hand as my complaint has been assigned a case worker who may call me despite knowing uk mobiles don't work here. Unbelievable
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Colin B
(@CEXRCRAP) reported
@AskNationwide I have complained already. This is not acceptable. No excuse and all users should have been notified about this problem. What's the point in having an online bank that you can't access?
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Colin B
(@CEXRCRAP) reported
@AskNationwide WHEN IS YOUR ONLINE BANKING GOING TO BE WORKING AGAIN? NO WARNING VIA EMAIL