Nationwide

Is Nationwide down in Solihull, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Solihull, England 12/25/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • cj_buzz Sutton_CW (@cj_buzz) reported from Birmingham, England

    @AskNationwide lifelong customer and been trying to open a bank account for 12 year old daughter. What a shambles. Wasted two days trying to sort it in branch. Now you will lose both my daughters future custom and mine as i will move account next week.

  • zcobb Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, England

    Why is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide

  • EmmaJayneSwift Emma Swift (@EmmaJayneSwift) reported from West Bromwich, England

    @AskNationwide the issue still isn’t resolved and I don’t have time to lose another 2 hours being fobbed off in branch. I’ve had a letter saying my complaint has been resolved yet I haven’t received the money?! Useless

  • Natnotanumber Natasha (@Natnotanumber) reported from Birmingham, England

    @AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got

  • zcobb Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, England

    May I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide

  • SmAnders32 Andrew Smith (@SmAnders32) reported from Birmingham, England

    .@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!

  • Barzeybeats Ainz Ooal Gown ✊🏽✊🏾✊🏿 (@Barzeybeats) reported from Birmingham, England

    @AskNationwide Another day...Another Fault. C'mon nationwide I'm unable to move or access the money in my account!

  • zcobb Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, England

    Dear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5

  • Anjahida Andrew (@Anjahida) reported from Birmingham, England

    @AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!

  • kwn_photouk Karl Newton Sports Photography (@kwn_photouk) reported from Solihull, England

    @AskNationwide When will I be able to fully access my accounts in my app again ?

  • kwn_photouk Karl Newton Sports Photography (@kwn_photouk) reported from Solihull, England

    @AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue

  • kwn_photouk Karl Newton Sports Photography (@kwn_photouk) reported from Birmingham, England

    @AskNationwide It won’t let me phone you guys now as lines are closed….what is going on? I’m sat here so stressed out and in tears please help me! Still can’t access my accounts!

  • bickers1983 Bickers (@bickers1983) reported from Kingsbury, England

    @AskNationwide I logged a complaint Friday morning and was told I would receive a phonecall with 72 working hours. This hasn't happened.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • JessieF22333613 Thekitchenwitch (@JessieF22333613) reported

    @AskNationwide Hello this was not helpful as it keeps asking me to key in my on line banking customer number and I don’t have one, I just need to speak with someone.

  • pkrpmusic paul pledger (@pkrpmusic) reported

    What is the point of banks like @AskNationwide having twitter accounts? They can't help customers via direct message so why pay someone to man social media out-of-hours? And their chatline nonsense doesn't work on Safari unless you have a prevailing wind and a twitch. So tired.

  • James30181388 James (@James30181388) reported

    @AskNationwide I NEED ONE OF YOUR STAFF TO CALL ME RIGHT NOW, YOU HAVE NOW COST ME £60 IN CALLS TO FIX THE PROBLEM YOU CAUSED AGAIN AND AGAIN.

  • stehanna26 Stephen Hanna (@stehanna26) reported

    @AskNationwide I’ve tried on my laptop and I’m still having the same issue. I don’t have a card reader - so I am just relying on the text message for security reasons.

  • RaymondBickley2 Raymond Bickley (@RaymondBickley2) reported

    @AskNationwide No doubt that will happen, someday. Shame the banks want customers to deal in the future of things yet the banks still operate in years gone by? Banks offer this & that, yet they only work that suits themselves and old ways of doing things, which of course frustrates the customer

  • emerald_nlt nicola-louise (@emerald_nlt) reported

    @AskNationwide I have a fraud emergency and no phone lines are open although it says they are open 24hours on your website :( please help!

  • JessieF22333613 Thekitchenwitch (@JessieF22333613) reported

    @AskNationwide Which point is this? I key in my account number/ long number on my card and then it asks me for my on line customer number, no other options,

  • stehanna26 Stephen Hanna (@stehanna26) reported

    @AskNationwide is the online banking platform down? I am still waiting for the one time code via text message to confirm my identity to log in… please can you assist?

  • RaymondBickley2 Raymond Bickley (@RaymondBickley2) reported

    @AskNationwide It hasn't done so before so it's very disappointing in your service

  • MrsLouweezy Mrs Louweezy (@MrsLouweezy) reported

    @AskNationwide I may as well not bother being with a ‘high street’ bank if it’s not open the hours I require. May as well just be with an online provider as I’m getting no additional customer service