Is Nationwide down in Solihull, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Solihull, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Nationwide
Nationwide is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (29%)
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Login (29%)
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Website (23%)
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Transactions (12%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near Solihull, England
The most recent Nationwide outage reports came from the following cities: Bromsgrove, Birmingham and Redditch.
| City | Problem Type | Report Time |
|---|---|---|
 Bromsgrove |
Mobile App | |
| Bromsgrove |
Transactions | |
| Birmingham |
Login | |
| Redditch |
Mobile App | |
| Birmingham |
Mobile App | |
| Sutton Coldfield |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Why is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Dear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
May I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide
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Andrew Smith
(@SmAnders32) reported
from
Birmingham, England
.@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!
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Natasha
(@Natnotanumber) reported
from
Birmingham, England
@AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got
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Ainz Ooal Gown ✊🏽✊🏾✊🏿
(@Barzeybeats) reported
from
Birmingham, England
@AskNationwide Another day...Another Fault. C'mon nationwide I'm unable to move or access the money in my account!
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Emma Swift
(@EmmaJayneSwift) reported
from
West Bromwich, England
@AskNationwide the issue still isn’t resolved and I don’t have time to lose another 2 hours being fobbed off in branch. I’ve had a letter saying my complaint has been resolved yet I haven’t received the money?! Useless
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Sutton_CW
(@cj_buzz) reported
from
Birmingham, England
@AskNationwide lifelong customer and been trying to open a bank account for 12 year old daughter. What a shambles. Wasted two days trying to sort it in branch. Now you will lose both my daughters future custom and mine as i will move account next week.
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Karl Newton Sports Photography
(@kwn_photouk) reported
from
Solihull, England
@AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue
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Bickers
(@bickers1983) reported
from
Kingsbury, England
@AskNationwide I logged a complaint Friday morning and was told I would receive a phonecall with 72 working hours. This hasn't happened.
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Andrew
(@Anjahida) reported
from
Birmingham, England
@AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie Mellish
(@sophie_mellish) reported
Hi @AskNationwide - I'm in the US and despite changing my timezone settings on my phone I'm unable to access the banking app, internet banking isn't recognising my details & I don't have a card reader with me. How can I transfer money to another account?
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Mark Bradbury
(@bradburymark) reported
@HenryPryor @AskNationwide OK this is higher than expected but increases were inevitable. As recently as March 2022 Nationwide would fix for 5 years at 1.59 and in some cases as low as 1.34%.
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Alison Baker
(@bakerabruce) reported
@AskNationwide Here for you? I don’t think so! Using a technicality to wriggle out of honouring a fixed rate mortgage product. Zero transparency; zero customer service; zero ethics. Shame on you. Borrowers beware!
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Chris Snook
(@snookphotograph) reported
@AskNationwide Did you read my tweet, I can’t you use the self service option..
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Chris Snook
(@snookphotograph) reported
@AskNationwide hello, need to arrange a call with a mortgage advisor about a complicated issue of porting two mortgages and trying to apply for a new one for a house move. It’s too complex to do online and need some assistance please. Can I arrange a call with a mortgage adviso
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VeniVidiVici
(@VeniVid62045424) reported
@HenryPryor @AskNationwide There is no way around this. House prices are unsustainable when rates are higher. Gov should support people on negative equity but must allow prices to drop on avg wage levels.
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caroline widdop
(@cazmeatsix) reported
@AskNationwide Just spoke. To virgin and they can’t help me I need a payment recall from nationwide ?
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Will
(@WillP782) reported
@AskNationwide 2/2 I see you have now put your rates up again but I still can't get anywhere to actually renew it. I am missing out on a deal due what appears to be an IT issue and lack of staff to support customers during an already difficult time.
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btisdall
(@btisdall) reported
Hey @AskNationwide the OLB Confirmation of Payee account format is not adequately explained and the help link goes to an unrelated page. Eventually I guessed sort code plus acc no separated by a space, my parents would have been stuck otherwise.
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caroline widdop
(@cazmeatsix) reported
@AskNationwide hi please can you help, I have sent a payment from my current account to my credit card which was not meant for that account so I need to cancel it?