Is Nationwide down in Solihull, England?
Some problems detected
Users are reporting problems related to: mobile app, transactions and website.
The latest reports from users having issues in Solihull come from postal codes B91.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Solihull, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Nationwide
Nationwide is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (39%)
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Transactions (28%)
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Website (14%)
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Login (10%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map Near Solihull, England
The most recent Nationwide outage reports came from the following cities: Solihull and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Solihull |
Transactions | |
| Birmingham |
Withdrawals | |
| Solihull |
Website | |
| Birmingham |
Mobile App | |
| Birmingham |
Transactions | |
| Birmingham |
Transfer |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Karl Newton Sports Photography
(@kwn_photouk) reported
from
Solihull, England
@AskNationwide When will I be able to fully access my accounts in my app again ?
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Karl Newton Sports Photography
(@kwn_photouk) reported
from
Birmingham, England
@AskNationwide It won’t let me phone you guys now as lines are closed….what is going on? I’m sat here so stressed out and in tears please help me! Still can’t access my accounts!
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Karl Newton Sports Photography
(@kwn_photouk) reported
from
Birmingham, England
@AskNationwide So what you’ve all clocked out not and I’ve got to sit here still without access to my account??!!
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Karl Newton Sports Photography
(@kwn_photouk) reported
from
Solihull, England
@AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue
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Andrew Smith
(@SmAnders32) reported
from
Birmingham, England
.@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
May I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Why is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide
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Sutton_CW
(@cj_buzz) reported
from
Birmingham, England
@AskNationwide lifelong customer and been trying to open a bank account for 12 year old daughter. What a shambles. Wasted two days trying to sort it in branch. Now you will lose both my daughters future custom and mine as i will move account next week.
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Andrew
(@Anjahida) reported
from
Birmingham, England
@AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!
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Ainz Ooal Gown ✊🏽✊🏾✊🏿
(@Barzeybeats) reported
from
Birmingham, England
@AskNationwide Another day...Another Fault. C'mon nationwide I'm unable to move or access the money in my account!
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Natasha
(@Natnotanumber) reported
from
Birmingham, England
@AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got
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Emma Swift
(@EmmaJayneSwift) reported
from
West Bromwich, England
@AskNationwide the issue still isn’t resolved and I don’t have time to lose another 2 hours being fobbed off in branch. I’ve had a letter saying my complaint has been resolved yet I haven’t received the money?! Useless
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Bickers
(@bickers1983) reported
from
Kingsbury, England
@AskNationwide I logged a complaint Friday morning and was told I would receive a phonecall with 72 working hours. This hasn't happened.
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Dear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Green
(@GemmaGr64433320) reported
@AskNationwide Yes I do. I just called customer service who gave my customer number I deleted the app and installed again but still not loading
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charlotte gardner
(@char_thestar87) reported
@AskNationwide And yet you won’t lend against our flat which is under 18m so no legal requirement for EWS1 - funny way of showing support!
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MELISSA STERRY
(@MelissaSterry) reported
@AskNationwide Currently trying to sort out a simple issue. But, your customer service is so truly diabolical that it's proving impossible. I'm documenting the process of trying to resolve the issue and of how poor your customer service has now become.
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Tom Douglas-Walker
(@Tomdw916) reported
@AskNationwide Thanks for the reply. I am only able to access pdf copies of my statements of my current account. Can I also do this for my ISA?
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Ace85babe
(@19ACE85) reported
@AskNationwide @Sam_London100 I still cannot switch mortgages through the app web page comes up blank and doesn’t load. Tried to sign in through website there’s a technical fault. Why is it always so difficult to navigate your products it makes me wanna remortgage elsewhere 🙄
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Gemma Green
(@GemmaGr64433320) reported
@AskNationwide having problems logging in app just keep trying to load but no error codes??? Anyone else having app problems
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superjeans 🦉
(@superjeans) reported
@AskNationwide Hi - your online mortgage switch page is is broken. I click the link and it fails to find the page
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Joanne Harte
(@JoanneMaryH) reported
@AskNationwide Well you were no help at all Nathan! Thanks again for showing how little customer service you offer
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Bures Steel Quoits
(@buresquoits) reported
@AskNationwide hello my chip seems to have stopped working, what do I do? Didn’t want to report lost or stolen.
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Phoenix Darke Esq.
(@Porkchop_X_Prez) reported
@AskNationwide I've been trying access your switch-deal mortgage section of the website, but it doesn't appear to work. It also wasn't working when I tried earlier I the week. Is this part od yhe website down?