Nationwide

Is Nationwide down in Solihull, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Solihull, England 12/05/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • EmmaJayneSwift Emma Swift (@EmmaJayneSwift) reported from West Bromwich, England

    @AskNationwide the issue still isn’t resolved and I don’t have time to lose another 2 hours being fobbed off in branch. I’ve had a letter saying my complaint has been resolved yet I haven’t received the money?! Useless

  • zcobb Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, England

    Why is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide

  • Anjahida Andrew (@Anjahida) reported from Birmingham, England

    @AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!

  • SmAnders32 Andrew Smith (@SmAnders32) reported from Birmingham, England

    .@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!

  • zcobb Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, England

    Dear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5

  • kwn_photouk Karl Newton Sports Photography (@kwn_photouk) reported from Birmingham, England

    @AskNationwide So what you’ve all clocked out not and I’ve got to sit here still without access to my account??!!

  • bickers1983 Bickers (@bickers1983) reported from Kingsbury, England

    @AskNationwide I logged a complaint Friday morning and was told I would receive a phonecall with 72 working hours. This hasn't happened.

  • zcobb Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, England

    May I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide

  • Barzeybeats Ainz Ooal Gown ✊🏽✊🏾✊🏿 (@Barzeybeats) reported from Birmingham, England

    @AskNationwide Another day...Another Fault. C'mon nationwide I'm unable to move or access the money in my account!

  • kwn_photouk Karl Newton Sports Photography (@kwn_photouk) reported from Solihull, England

    @AskNationwide When will I be able to fully access my accounts in my app again ?

  • cj_buzz Sutton_CW (@cj_buzz) reported from Birmingham, England

    @AskNationwide lifelong customer and been trying to open a bank account for 12 year old daughter. What a shambles. Wasted two days trying to sort it in branch. Now you will lose both my daughters future custom and mine as i will move account next week.

  • kwn_photouk Karl Newton Sports Photography (@kwn_photouk) reported from Birmingham, England

    @AskNationwide It won’t let me phone you guys now as lines are closed….what is going on? I’m sat here so stressed out and in tears please help me! Still can’t access my accounts!

  • kwn_photouk Karl Newton Sports Photography (@kwn_photouk) reported from Solihull, England

    @AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue

  • Natnotanumber Natasha (@Natnotanumber) reported from Birmingham, England

    @AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • asslete s (@asslete) reported

    @AskNationwide Deansgate in Bolton. He's now got some kind of telephone appointment to guide him through it so he doesn't want any fuss, but we would've preferred for them to help him in person - pls would it be possible to feed back to the branch that the elderly should receive extra support?

  • annewmc Anne Mc (@annewmc) reported

    @AskNationwide That is really annoying. I didn’t want a paper statement, I wanted to browse back and save a copy for later. Banks encourage customers to go paperless but then don’t provide full electronic access. I don’t have access to a scanner now I am working from home.

  • claire281811 Claire (@claire281811) reported

    @AskNationwide So I have to wait until tomorrow. I am assuming I will be given my money straight away as it wasn't my error.

  • asslete s (@asslete) reported

    @AskNationwide my grandad is in his 80s, and went into a branch to open a new account in addition to his current account with you. i am so disappointed, they wouldn't help him, and told him he can use an ipad, internet banking, or ring someone.

  • claire281811 Claire (@claire281811) reported

    @AskNationwide your wickford branch cash machine has just eaten some cash I've deposited. I can't speak to anyone. I need help but there is literally no useful numbers or info anywhere.

  • twodoorgeorge George (@twodoorgeorge) reported

    @TLDRNewsUK @AskNationwide Not sure why anyone would willingly want to live in that **** hole. Overpriced everything.

  • tubiesuk Will 🇺🇦 (@tubiesuk) reported

    @AskNationwide have a payment coming in from Ireland. It was sent on Friday. When will this clear? As it’s a SEPA payment, surely this shouldn’t take more than 1 working day??

  • FranDerry Francis Binnell (@FranDerry) reported

    @AskNationwide When I go onto the site following the newdeal link, it doesn’t show the rates on the back of the letter. But I will call to check

  • FranDerry Francis Binnell (@FranDerry) reported

    @AskNationwide It’s shows the back of a mortgage renewal letter with options on there starting with a fixed 2 year rate at 1.69% which doesn’t appear locatable on your site?! 🤔

  • morganAJ_xox Morgan xox (@morganAJ_xox) reported

    @AskNationwide hey I’m tryna pay a credit card off but keeps declining but I have money in there ? Can you help .