Is Nationwide down in Solihull, England?
Problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Solihull, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Nationwide
Nationwide is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (26%)
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Login (20%)
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Transactions (15%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near Solihull, England
The most recent Nationwide outage reports came from the following cities: Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Withdrawals | |
| Birmingham |
Website | |
| Solihull |
Website | |
| Birmingham |
Website | |
| Birmingham |
Login | |
| Solihull |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Natasha
(@Natnotanumber) reported
from
Birmingham, England
@AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got
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Andrew Smith
(@SmAnders32) reported
from
Birmingham, England
.@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!
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Sutton_CW
(@cj_buzz) reported
from
Birmingham, England
@AskNationwide lifelong customer and been trying to open a bank account for 12 year old daughter. What a shambles. Wasted two days trying to sort it in branch. Now you will lose both my daughters future custom and mine as i will move account next week.
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Bickers
(@bickers1983) reported
from
Kingsbury, England
@AskNationwide I logged a complaint Friday morning and was told I would receive a phonecall with 72 working hours. This hasn't happened.
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Dear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
May I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide
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Ainz Ooal Gown ✊🏽✊🏾✊🏿
(@Barzeybeats) reported
from
Birmingham, England
@AskNationwide Another day...Another Fault. C'mon nationwide I'm unable to move or access the money in my account!
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Why is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide
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Emma Swift
(@EmmaJayneSwift) reported
from
West Bromwich, England
@AskNationwide the issue still isn’t resolved and I don’t have time to lose another 2 hours being fobbed off in branch. I’ve had a letter saying my complaint has been resolved yet I haven’t received the money?! Useless
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Karl Newton Sports Photography
(@kwn_photouk) reported
from
Solihull, England
@AskNationwide When will I be able to fully access my accounts in my app again ?
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Andrew
(@Anjahida) reported
from
Birmingham, England
@AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!
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Karl Newton Sports Photography
(@kwn_photouk) reported
from
Solihull, England
@AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@MrMoo28) reported
@AskNationwide anything up with the app today, all day when I try to open it I just get stuck on "talking to nationwide" before the login screen.
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Eustacia
(@Eustaciasworld) reported
@AskNationwide Online via the Internet. There were also problems via the app.
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Mark Brown
(@MarkBro22301157) reported
@AskNationwide Email from @Se_Railway “You'll receive a cheque for £15.60 within the next 10 working days. For future reference when applying for Delay Repay you may wish to use a different bank card or payment method as Nationwide are currently declining our payments.”
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Karen Bye
(@kaz26bye) reported
@AskNationwide is there a payment problem again my wages r late
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Chris Nisbet
(@SCHNIZZER) reported
@AskNationwide 35 mins on hold, are you sure? Awful service
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Steve McGill
(@mcgills2511) reported
@AskNationwide Without doubt the worst online customer service ever. After 40 mins in an online chat the resolution is for me to phone the UK from SA. #arseholes #wasteofspace
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Michael Hubbard
(@yeoldemother) reported
@AskNationwide It’d be great if a message to that effect could be pushed out to the app and website, rather than no communication letting customers think there’s been fraud!
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LifeLexus
(@HarryGoss6) reported
@AskNationwide is there a problem with transfers at the moment? sent money out to my savings account but it has yet to still appear in it? this delay only seems to happen with standing orders, if I do it manually, it goes through instantly.
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James Somerset
(@JSomersetActor) reported
@RichGreenArena @AskNationwide @RichGreenArena I’ve found them generally very good tbf. Been more pleased with them than anyone else I’ve banked with. It’s the first time I’ve encountered an issue like this myself and I’ve been with them since 2019
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Paula Hunt
(@Huntpl) reported
@AskNationwide Hi Pauline, it allows me to login but says access to accounts isn’t available. I have a screen shot that I can message. Thanks