Is Nationwide down in Solihull, England?
Some problems detected
Users are reporting problems related to: mobile app, website and transactions.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Solihull, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Nationwide
Nationwide is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (55%)
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Website (26%)
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Transactions (6%)
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Login (6%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Dear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5
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Andrew
(@Anjahida) reported
from
Birmingham, England
@AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!
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Sutton_CW
(@cj_buzz) reported
from
Birmingham, England
@AskNationwide lifelong customer and been trying to open a bank account for 12 year old daughter. What a shambles. Wasted two days trying to sort it in branch. Now you will lose both my daughters future custom and mine as i will move account next week.
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Ainz Ooal Gown ✊🏽✊🏾✊🏿
(@Barzeybeats) reported
from
Birmingham, England
@AskNationwide Another day...Another Fault. C'mon nationwide I'm unable to move or access the money in my account!
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Natasha
(@Natnotanumber) reported
from
Birmingham, England
@AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got
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Bickers
(@bickers1983) reported
from
Kingsbury, England
@AskNationwide I logged a complaint Friday morning and was told I would receive a phonecall with 72 working hours. This hasn't happened.
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Andrew Smith
(@SmAnders32) reported
from
Birmingham, England
.@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!
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Emma Swift
(@EmmaJayneSwift) reported
from
West Bromwich, England
@AskNationwide the issue still isn’t resolved and I don’t have time to lose another 2 hours being fobbed off in branch. I’ve had a letter saying my complaint has been resolved yet I haven’t received the money?! Useless
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Why is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
May I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide
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Karl Newton Sports Photography
(@kwn_photouk) reported
from
Solihull, England
@AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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eric- t
(@erict70358204) reported
@AskNationwide can't pay Asda with debit card and it looks like I'm not alone with this issue. can anyone recommend a good bank ?
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Phoenix
(@NewPhoenix228) reported
@AskNationwide I have done chat. They have confirmed there IS a wider issue, no issue with my specific card. Perhaps you'd better check with them before telling people there no issue or their card is blocked.
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natalie
(@Natalie_2529) reported
@AskNationwide why are you not telling people you have issues with payments? If you sent a notice out to customers via text when you have these issues we would know not to use our cards - telling people there are no issues when a lot of people can’t use their cards is total joke
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Matt Hazley
(@matthazley) reported
@ColemansArt @AskNationwide Hi, if you are Android, I had to wipe the cache and data and re-log in
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Daniel Roe
(@DanR902) reported
@AskNationwide @ColemansArt I'm getting the same. Is this a wider issue?
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James Swaby
(@masterswaby) reported
@AskNationwide morning! My card is being declined on several websites. Not sure why when there's money in the account. It's an authorization issue I think.
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DOOGY
(@DOOGY43543492) reported
@AskNationwide Is this in the terms and conditions about how much can be transferred in one go and how to close this type of account down?
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Matthew
(@TexasBliffEm) reported
@AskNationwide Hi Pauline. Is there a callback service available. I haven't got time to sit on hold for 30mins
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Paul Bottomley
(@paulomcfc) reported
@asknationwide had a payment declined for no reason today, tried calling wait time over 20 mins, tried talking to arti your so called virtual assistant I typed why has my payment been declined? His reply ' I don't understand the question' 🙄 getting too frequent now these issues
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natalie
(@Natalie_2529) reported
@AskNationwide Can you explain why some staff are not aware of the issue