Nationwide down? Current status and problems in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Mobile App (29%)
• Login (29%)
• Website (23%)
• Transactions (12%)
• Transfer (4%)
• Withdrawals (2%)

Live Outage Map Near Solihull, England

The most recent Nationwide outage reports came from the following cities: Bromsgrove, Birmingham, Redditch, and Sutton Coldfield.

City	Problem Type	Report Time
Bromsgrove	Mobile App	7 days ago
Bromsgrove	Transactions	12 days ago
Birmingham	Login	24 days ago
Redditch	Mobile App	1 month ago
Birmingham	Mobile App	2 months ago
Sutton Coldfield	Transactions	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Sutton_CW (@cj_buzz) reported 15 minutes ago from Birmingham, England

  @AskNationwide lifelong customer and been trying to open a bank account for 12 year old daughter. What a shambles. Wasted two days trying to sort it in branch. Now you will lose both my daughters future custom and mine as i will move account next week.

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 17 minutes ago from Solihull, England

  @AskNationwide When will I be able to fully access my accounts in my app again ?

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 22 minutes ago from Solihull, England

  @AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue

• 
  Andrew (@Anjahida) reported 27 minutes ago from Birmingham, England

  @AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!

• 
  Ainz Ooal Gown ✊🏽✊🏾✊🏿 (@Barzeybeats) reported 28 minutes ago from Birmingham, England

  @AskNationwide Another day...Another Fault. C'mon nationwide I'm unable to move or access the money in my account!

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 35 minutes ago from Birmingham, England

  @AskNationwide It won’t let me phone you guys now as lines are closed….what is going on? I’m sat here so stressed out and in tears please help me! Still can’t access my accounts!

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 38 minutes ago from Coventry, England

  Dear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5

• 
  Bickers (@bickers1983) reported 42 minutes ago from Kingsbury, England

  @AskNationwide I logged a complaint Friday morning and was told I would receive a phonecall with 72 working hours. This hasn't happened.

• 
  Emma Swift (@EmmaJayneSwift) reported 43 minutes ago from West Bromwich, England

  @AskNationwide the issue still isn’t resolved and I don’t have time to lose another 2 hours being fobbed off in branch. I’ve had a letter saying my complaint has been resolved yet I haven’t received the money?! Useless

• 
  Andrew Smith (@SmAnders32) reported 45 minutes ago from Birmingham, England

  .@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 47 minutes ago from Coventry, England

  May I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 56 minutes ago from Coventry, England

  Why is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide

• 
  Natasha (@Natnotanumber) reported 56 minutes ago from Birmingham, England

  @AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kayne (@Kayne_uk) reported 8 minutes ago

  @AskNationwide I'll try it again now. I wanted to speak on the phone as it's easier, I tried chat yesterday and was given info that didn't match my question. Not really the service levels I'd expect from you.

• 
  🇺🇦 Sir Russell Pantryshelf #FBPE #FBPA #GTTO (@StageBolter) reported 10 minutes ago

  @AskNationwide Hi - I'm holidaying in Norway and cannot access account information via the app. Tried several times. Worked fine before I left UK. I'm fully connected to the mobile and data network because other banks' apps work fine. Can you advise please?

• 
  Jamesm4986 (@jamesm4986) reported 14 minutes ago

  @AskNationwide good morning. I closed my current account today and it has gone. But I can still login to the app and I am still a member. I want everything closed including my membership so that it appears closed on my credit report. How do I do this? Thanks.

• 
  Bill Marston (@BillMarston14) reported 19 minutes ago

  @AskNationwide that link is useless, thats why i asked you , is it not working everywhere or just me

• 
  Hyperthyroid Weasel (@HyWeasel) reported 22 minutes ago

  @AskNationwide So i call today and after 19 minutes on hold i was cut off come on that is no why to treat a customer all i what to if order a new card its not hard. let see if this gets a reply in less time.

• 
  Tracy (@realtracyw) reported 23 minutes ago

  @AskNationwide Is there a problem with the mobile banking app this morning?

• 
  traceyk68 (@TraceyKelham) reported 24 minutes ago

  If you want #movehome dont choose @AskNationwide for your #mortgage. I stayed loyal to them and just had error after error. 4 months from applying still waiting for correct offer letter. No one cares, no urgency. @itvMLshow @BBCWatchdog

• 
  Clare B (@cmb1207) reported 26 minutes ago

  @AskNationwide trying to speak to someone at The Mortgage Works regarding existing deal, just says cannot answer your call. I need to speak about switching. Tried website but comes up with nothing #poorcustomerservice #costoflivingcrisis

• 
  Robbie Allen (@curevirginity20) reported 27 minutes ago

  @AskNationwide 2nd Saturday in a row where I’ve been unable to access MY money after midnight. I get you have to do maintenance but being without access to funds for 8 hours is beyond a joke.

• 
  Jill, I’ll always be European🇪🇺 (@Ranfje) reported 29 minutes ago

  @AskNationwide why the hell does your phone number go through all its verification details just to say the lines are closed 🤬 I have an urgent issue that isn't covered by the options given on my app