Nationwide

Is Nationwide down in Solihull, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Solihull, England 11/23/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (21%)

    Website (21%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • bickers1983 Bickers (@bickers1983) reported from Kingsbury, England

    @AskNationwide I logged a complaint Friday morning and was told I would receive a phonecall with 72 working hours. This hasn't happened.

  • SmAnders32 Andrew Smith (@SmAnders32) reported from Birmingham, England

    .@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!

  • zcobb Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, England

    Dear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5

  • kwn_photouk Karl Newton Sports Photography (@kwn_photouk) reported from Birmingham, England

    @AskNationwide So what you’ve all clocked out not and I’ve got to sit here still without access to my account??!!

  • EmmaJayneSwift Emma Swift (@EmmaJayneSwift) reported from West Bromwich, England

    @AskNationwide the issue still isn’t resolved and I don’t have time to lose another 2 hours being fobbed off in branch. I’ve had a letter saying my complaint has been resolved yet I haven’t received the money?! Useless

  • kwn_photouk Karl Newton Sports Photography (@kwn_photouk) reported from Solihull, England

    @AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue

  • kwn_photouk Karl Newton Sports Photography (@kwn_photouk) reported from Birmingham, England

    @AskNationwide It won’t let me phone you guys now as lines are closed….what is going on? I’m sat here so stressed out and in tears please help me! Still can’t access my accounts!

  • cj_buzz Sutton_CW (@cj_buzz) reported from Birmingham, England

    @AskNationwide lifelong customer and been trying to open a bank account for 12 year old daughter. What a shambles. Wasted two days trying to sort it in branch. Now you will lose both my daughters future custom and mine as i will move account next week.

  • Anjahida Andrew (@Anjahida) reported from Birmingham, England

    @AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!

  • zcobb Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, England

    May I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide

  • kwn_photouk Karl Newton Sports Photography (@kwn_photouk) reported from Solihull, England

    @AskNationwide When will I be able to fully access my accounts in my app again ?

  • Natnotanumber Natasha (@Natnotanumber) reported from Birmingham, England

    @AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got

  • Barzeybeats Ainz Ooal Gown ✊🏽✊🏾✊🏿 (@Barzeybeats) reported from Birmingham, England

    @AskNationwide Another day...Another Fault. C'mon nationwide I'm unable to move or access the money in my account!

  • zcobb Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, England

    Why is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • danielmuir Daniel Muir (@danielmuir) reported

    @WeLookSideways @triodosuk That's too bad 😐. @AskNationwide is not as gold star ethical but does have a lot of good ethics, and the customer service is good in my experience...

  • ryankemp1978 Ryan kemp (@ryankemp1978) reported

    @AskNationwide how long on average does it take your incompetent new business team to process a mortgage? Impossible dealing with these robots that can’t make decisions or even contact you!! SAR issued and Ombudsman’s contacted!!

  • rstar666 rstar666 (@rstar666) reported

    @AskNationwide @a_lidwell @georgebowden thanks for the update, it has been over 7 weeks now and your IT Team are still investigating! Never heard of a customer impacting issue dragging on for coming upto 2 months! In this day and age to not have online access to your account is unacceptable 😡

  • markhughes markhughes (@markhughes) reported

    @AskNationwide Building Society who I've used for decades because they are still a mutual and generally decent service and ethics are sliding into dark patterns. Sending more & more supposedly service related emails which are actually marketing disguised to bypass my preferences

  • kateqknight Kate Quaife Knight (@kateqknight) reported

    @AskNationwide They also cancel your card without notice due to “unusual activity” leaving you stranded ! over 20 years a customer #furious #BadCustomerService #leavingawomanwithoutmoney

  • messimeaks99 Brandon Meakin (@messimeaks99) reported

    @AskNationwide hi I’ve just tried making a transaction and I’ve had a text saying my card is blocked but can’t reply please can somebody help

  • acpiatti Adrian (@acpiatti) reported

    Over 30 minutes of tasteless music and “we apologise for the delay...please continue to hold..”, failing to reach @AskNationwide, want to open bank account for my daughter. All her friends are with @StarlingBank. This loyal @AskNationwide customer thinking they might be right?

  • Sparky15756 Sparky Reddookami (@Sparky15756) reported

    @AskNationwide I'm having trouble making an international payment, is there any problems with that service right now?

  • Crysander Chris Andrews (@Crysander) reported

    @AskNationwide hey folks, why does your website lack basic functionality? It's been like this for months, simple stuff like none of your sidebar links working on click - you have to open them in a new tab, or linking to dead pages, or breaking on new account apps?

  • DanielB37269429 Daniel Boston (@DanielB37269429) reported

    @AskNationwide Hi there, I can’t login to my internet banking. I need to be able to see my bank statements which I don’t think I can do from the app. I no longer use a U.K. number, hence why I can’t login and I don’t have my card reader. Is someone able to get back to me ASAP