Is Nationwide down in Solihull, England?
Problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Nationwide
Nationwide is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Login (26%)
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Website (25%)
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Transactions (9%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Solihull, England
The most recent Nationwide outage reports came from the following cities: Birmingham, Redditch, Sutton Coldfield and Royal Leamington Spa.
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Mobile App | ||
| Mobile App | ||
| Transactions | ||
| Login | ||
| Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Ainz Ooal Gown ✊🏽✊🏾✊🏿
(@Barzeybeats) reported
from
Birmingham, England
@AskNationwide Another day...Another Fault. C'mon nationwide I'm unable to move or access the money in my account!
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Emma Swift
(@EmmaJayneSwift) reported
from
West Bromwich, England
@AskNationwide the issue still isn’t resolved and I don’t have time to lose another 2 hours being fobbed off in branch. I’ve had a letter saying my complaint has been resolved yet I haven’t received the money?! Useless
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Andrew Smith
(@SmAnders32) reported
from
Birmingham, England
.@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!
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Andrew
(@Anjahida) reported
from
Birmingham, England
@AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Why is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide
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Bickers
(@bickers1983) reported
from
Kingsbury, England
@AskNationwide I logged a complaint Friday morning and was told I would receive a phonecall with 72 working hours. This hasn't happened.
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Sutton_CW
(@cj_buzz) reported
from
Birmingham, England
@AskNationwide lifelong customer and been trying to open a bank account for 12 year old daughter. What a shambles. Wasted two days trying to sort it in branch. Now you will lose both my daughters future custom and mine as i will move account next week.
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Dear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
May I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide
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Natasha
(@Natnotanumber) reported
from
Birmingham, England
@AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Cara Willams
(@CaraWilliams09) reported
@AskNationwide This issue meant I had to cancel dentist ap and got charged for it. I couldn’t pay bills so will get late charges. Couldn’t pick up my kids as no fuel. Will you be compensating us for the horrific day we had. There will be people who were stranded and without!
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MerringtonChase
(@MerringtonChase) reported
@Dracula_cat @AskNationwide Nope. Isn’t true. It hasn’t been sorted. Still issues.
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Cara Willams
(@CaraWilliams09) reported
@AskNationwide It is still not working 30 mins ago I transferred to Barclays still not there
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Adam Mars
(@adammars_) reported
@AskNationwide Im expecting my wages and they still havent entered my account. I'm just wondering if this is a problem still at your end?
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Autumn
(@autumn_bronya) reported
@AskNationwide After hearing the issue was resolved, I made a transfer to another account only to have not received the money. Is this issue really resolved and when will the money be received?!
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Heidi Kenyon
(@heidijkenyon) reported
@AskNationwide I'm very confused reading the customer service responses. Ashley seems to think there's delays regarding some payments made today, however Jamie is saying everything has been resolved... Which is it???!!!
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Sam Smith
(@smartcookiesam) reported
@AskNationwide Thankfully my problem has been sorted out and was minor compared to all the 💩you left a lot of your other customers in.
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Tom
(@tomwattsuk) reported
@AskNationwide Thanks for the reply - yes it appears it got declined likely during the outage, appreciate the response however. Issue not rectifyed :)
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Ryan Strachan
(@RyanStrachan11) reported
@AskNationwide your payments issue hasn’t been resolved. It is still not working.
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Liam
(@incisiveme) reported
@AskNationwide @Nicolef1Penney Lost me as a customer as well for that flippant reply alone. Disgusting customer service - this is causing people real issues.