Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Solihull, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Solihull, England
The most recent Nationwide outage reports came from the following cities: West Bromwich, and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich
|
Login | 1 month ago |
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Birmingham
|
Login | 2 months ago |
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Birmingham
|
Transactions | 3 months ago |
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Birmingham
|
Login | 3 months ago |
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Birmingham
|
Login | 3 months ago |
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Birmingham
|
Transactions | 5 months ago |
Community Discussion
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Nationwide Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Emma Swift (@EmmaJayneSwift) reported from West Bromwich, England@AskNationwide the issue still isn’t resolved and I don’t have time to lose another 2 hours being fobbed off in branch. I’ve had a letter saying my complaint has been resolved yet I haven’t received the money?! Useless
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Sutton_CW (@cj_buzz) reported from Birmingham, England@AskNationwide lifelong customer and been trying to open a bank account for 12 year old daughter. What a shambles. Wasted two days trying to sort it in branch. Now you will lose both my daughters future custom and mine as i will move account next week.
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Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, EnglandWhy is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide
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Andrew (@Anjahida) reported from Birmingham, England@AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!
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Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, EnglandMay I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide
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Karl Newton Sports Photography (@kwn_photouk) reported from Birmingham, England@AskNationwide It won’t let me phone you guys now as lines are closed….what is going on? I’m sat here so stressed out and in tears please help me! Still can’t access my accounts!
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Karl Newton Sports Photography (@kwn_photouk) reported from Solihull, England@AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue
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Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, EnglandDear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5
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Andrew Smith (@SmAnders32) reported from Birmingham, England.@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!
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Natasha (@Natnotanumber) reported from Birmingham, England@AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got
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Karl Newton Sports Photography (@kwn_photouk) reported from Birmingham, England@AskNationwide So what you’ve all clocked out not and I’ve got to sit here still without access to my account??!!
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Ainz Ooal Gown ✊🏽✊🏾✊🏿 (@Barzeybeats) reported from Birmingham, England@AskNationwide Another day...Another Fault. C'mon nationwide I'm unable to move or access the money in my account!
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Bickers (@bickers1983) reported from Kingsbury, England@AskNationwide I logged a complaint Friday morning and was told I would receive a phonecall with 72 working hours. This hasn't happened.
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Karl Newton Sports Photography (@kwn_photouk) reported from Solihull, England@AskNationwide When will I be able to fully access my accounts in my app again ?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Premier League tour (@IAmtheRedeemer) reportedThe new update for the @AskNationwide app is so useful. Being able to view your PIN and card details inside the app is a massive help.
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REALLY SCARY GUY📎 (@fucking_scary) reported@AskNationwide Your bot is so broken that you need me to NOT talk to it if I want to get any actual help? And when it puts me in line is it just going to hang up on me again? Look I know you’re just doing your job but you can understand that this is unacceptable, right?
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Christopher Freeman (@cmdfreeman) reported@AskNationwide Now the banking app is down. You need to come clean with people. This is totally unacceptable.
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Matt Leslie (@mattleslie74) reported@AskNationwide The app issue has been ongoing for the last fortnight. I've restarted my device, I've uninstalled and reinstalled the app, but it is glitches aplenty when verifying a payment I've made to a third party.
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Nick Clitheroe (@NickClitheroe) reportedHey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!
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Rob Slade (@Rjs4Rob) reported@AskNationwide My card reader is not working properly it keeps going blank part way through a transaction. How do I get a replacement ?
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pecunious (@Pecunious365) reported@AskNationwide why oh why oh why can we still not pay in cheques on the Nationwide Banking App. It’s literally a basic feature of banking. @MartinSLewis you really need to help the consumer with this one - it effects 24 million people!
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REALLY SCARY GUY📎 (@fucking_scary) reported@AskNationwide Can’t log into my mobile account since I got a new phone, called one of your guys like a month ago & he said I’d get a new passnumber in the post which never arrived. Now when I try to call, the ai doesn’t understand the problem & eventually puts me on hold just to be hung up on
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Bluemailer (@bigbluemailer) reported@AskNationwide @NevadaBHillon @AskNationwide this is your standard response. I have had regular ongoing messages same as above, or 'technical issue, please restart'. You deny any issues yet it is no coincidence that you have an app problem but are in denial. Your IT people are sleeping on the job.
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Rep74NL (@JohnnyRep74) reported@AskNationwide I recently transferred over to Nationwide . Have had nothing but problems with paying ours since . Have called hekpdesk numerous times to be fobbed off with excuse after excuse usually after waiting 30 minutes in a queue . Wish I had not bothered transferring