Is Nationwide down in Solihull, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Solihull, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (34%)
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Website (31%)
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Login (16%)
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Transactions (13%)
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Transfer (5%)
Community Discussion
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Nationwide Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Karl Newton Sports Photography
(@kwn_photouk) reported
from
Solihull, England
@AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue
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Sutton_CW
(@cj_buzz) reported
from
Birmingham, England
@AskNationwide lifelong customer and been trying to open a bank account for 12 year old daughter. What a shambles. Wasted two days trying to sort it in branch. Now you will lose both my daughters future custom and mine as i will move account next week.
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Emma Swift
(@EmmaJayneSwift) reported
from
West Bromwich, England
@AskNationwide the issue still isn’t resolved and I don’t have time to lose another 2 hours being fobbed off in branch. I’ve had a letter saying my complaint has been resolved yet I haven’t received the money?! Useless
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Karl Newton Sports Photography
(@kwn_photouk) reported
from
Birmingham, England
@AskNationwide It won’t let me phone you guys now as lines are closed….what is going on? I’m sat here so stressed out and in tears please help me! Still can’t access my accounts!
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Bickers
(@bickers1983) reported
from
Kingsbury, England
@AskNationwide I logged a complaint Friday morning and was told I would receive a phonecall with 72 working hours. This hasn't happened.
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Andrew
(@Anjahida) reported
from
Birmingham, England
@AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!
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Andrew Smith
(@SmAnders32) reported
from
Birmingham, England
.@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
May I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide
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Karl Newton Sports Photography
(@kwn_photouk) reported
from
Solihull, England
@AskNationwide When will I be able to fully access my accounts in my app again ?
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Karl Newton Sports Photography
(@kwn_photouk) reported
from
Birmingham, England
@AskNationwide So what you’ve all clocked out not and I’ve got to sit here still without access to my account??!!
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Why is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Dear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5
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Natasha
(@Natnotanumber) reported
from
Birmingham, England
@AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got
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Ainz Ooal Gown ✊🏽✊🏾✊🏿
(@Barzeybeats) reported
from
Birmingham, England
@AskNationwide Another day...Another Fault. C'mon nationwide I'm unable to move or access the money in my account!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Snap
(@VPG_Snap) reported
@dianepickup @AskNationwide Let’s just hope when they open tomorrow they will provide public information as to what the issue was and when we can expect payments. I feel it will be sooner than later because otherwise that news coverage that will come tomorrow will be a hell lot worse!
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Mark Mitchell 馬可友
(@vancouverbrit) reported
@AskNationwide how do I get in contact with your switch team? It’s now over a month since I opened the account - neither customer service nor complaints are doing anything! This is some of the worst customer service I’ve ever experienced from a UK bank! #customerservicefail
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Arsenal whippet
(@gary_whippet) reported
been banking and had insurance for 25 yrs with @asknationwide Hardly ever needed the insurance side of things. Boiler broke down on Saturday morning and Nationwide promised someone within 24 hrs. Coming up to 60 hrs later still no one has turned up. Goodbye nationwide.
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aka James Bond
(@FeelitWorking) reported
@AskNationwide why is @Lenstore refusing your credit card? They accept visa debit, not credit... I have had a problem with other companies stating you don't use their authentication system for credit cards.
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Stron Tium
(@strontium74) reported
@AskNationwide Hi Jamie, you can’t ONLY apologise for this. Nationwide can sort out their customer service, especially on a fraud helpline. So disappointed in nationwide
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Arsenal whippet
(@gary_whippet) reported
@AskNationwide Spoken to your team. The problem is you farm the jobs out to CET home services who are totally useless. And looking through the complaints about them you are fully aware that they are hopeless. Do not insure with nationwide. £100 per month for nothing. Used my own plumber
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Al Heron 🇺🇦 #JFT97
(@Al_roar) reported
@eon_next There's really no need. Just pay my money without delay. The request is in, but you seem to want to take 15 days having dishonestly claimed it's down to @AskNationwide.
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Stron Tium
(@strontium74) reported
@AskNationwide disgusted with wait times on nationwide fraud helpline. Over half an hour to answer phone when customers worried about card misuse and fraud. Disgraceful. I’ve been customer for 30 years. May change after this.
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Snap
(@VPG_Snap) reported
@dianepickup @AskNationwide Yeah it’s definitely appearing to be a big problem whatever it is. What’s more concerning is there are people due payments last week that have still not been paid. Just had to break this information to my mum now and safe to say she isn’t too happy 😬
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Micky Boyd
(@boydie71) reported
@AskNationwide is it common practice that if one of mortgage advisors goes on leave, the customer is left chasing up desperately trying to make contact with someone who can help? The last two weeks have been wholly unacceptable from #Nationwide.