Nationwide

Is Nationwide down in Solihull, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Solihull, England 01/01/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • Anjahida Andrew (@Anjahida) reported from Birmingham, England

    @AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!

  • Barzeybeats Ainz Ooal Gown ✊🏽✊🏾✊🏿 (@Barzeybeats) reported from Birmingham, England

    @AskNationwide Another day...Another Fault. C'mon nationwide I'm unable to move or access the money in my account!

  • zcobb Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, England

    May I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide

  • bickers1983 Bickers (@bickers1983) reported from Kingsbury, England

    @AskNationwide I logged a complaint Friday morning and was told I would receive a phonecall with 72 working hours. This hasn't happened.

  • zcobb Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, England

    Why is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide

  • Natnotanumber Natasha (@Natnotanumber) reported from Birmingham, England

    @AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got

  • zcobb Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, England

    Dear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5

  • SmAnders32 Andrew Smith (@SmAnders32) reported from Birmingham, England

    .@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • awkward_ms_n Ms N (@awkward_ms_n) reported

    My banking app isn’t showing my balances or letting me access my accounts. What’s happening? @AskNationwide

  • richj1984 Richard James (@richj1984) reported

    @AskNationwide As a new customer, I’m not eligible for Account biometrics instead of a card reader. How long do new customers have to wait? Making me want to switch already having to use it

  • AndyNotSoHandy Andy (@AndyNotSoHandy) reported

    @N13lCl @AskNationwide Don't be afraid to be blunt and to the point. You're paying them to provide a service and shouldn't have unnecessary stress because they aren't doing their jobs.

  • DOUGMacKie2 Orgpsych (@DOUGMacKie2) reported

    @AskNationwide Have you every tried to use nationwide chat service? They take an hour to respond and when you don't reply within 10mins they v lose the case. Useless

  • baldypidge Colin Pidgeon SAME HANDLE ON BLUE SKY (@baldypidge) reported from Dundonald, Northern Ireland

    @AskNationwide your phone system is awful beyond words.

  • Watsley Jay Watson (@Watsley) reported

    @AlexBlokPi2539 @AskNationwide I always try to use the Post Office for withdrawing cash because of this problem it's awful customers have to be out of pocket for goodness knows how long.

  • DKC53_ DKC53 (@DKC53_) reported

    @AskNationwide Hello. How long does a pending transaction take to drop back off please from a credit card? @enterprisecares made a second attempt in error, 8 days ago and it still hasn’t dropped back off.

  • Biggirlempress Empress (@Biggirlempress) reported

    @AskNationwide maybe consider hiring human beings as a first service on the customer care line???

  • EmmaNunn655321 Emma Nuth (@EmmaNunn655321) reported

    @AskNationwide We have and they said they have sent a email to a team that takes 3 working days . We need a confirmation it has been cancelled please

  • hbkeenan Helen Brady Keenan (@hbkeenan) reported

    @AskNationwide I have just DMed you. Been waiting since August for a resolution to the same issue. The incompetence in the first place was unacceptable. The delay is now incompetence. Either sort the problem out or I close my accounts after being a customer for 20 years.